Vind goedkope vluchten naar Moskou

Voordelen: "Crew was wonderful. Food and drinks was good."
Nadelen: "More movies in Russian language, or with English subtitles"

Voordelen: "Great flight and food options."
Nadelen: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Voordelen: "Hydration station during the long flight. Leg room adequate."
Nadelen: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Voordelen: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Nadelen: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "More leg room"
Nadelen: "Leg room and bigger seats"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Everything about the flight was perfect."
Nadelen: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Nadelen: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Nadelen: "The boarding gate has too little space and was chaos."

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Voordelen: "Decent food."
Nadelen: "No onboard entertainment."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Nadelen: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "Canine crew were perfect and kind"

Nadelen: "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"

Nadelen: "Un avion qui part à l heure est un avion qui arrive à l heure."

Voordelen: "yes, seat is always ok , I'm not overweight"
Nadelen: "basically, nothing, just keep smiling"

Voordelen: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
Nadelen: "Food and seat comfort."

Voordelen: "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Nadelen: "Encore un retard...cette fois de 45 minutes"

Voordelen: "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Nadelen: "Retard de l'avion: de plus en plus récurrent."

Voordelen: "One hour delay after boarding due to loosing our “slot”"
Nadelen: "Timing!!!"

Voordelen: "Crew"
Nadelen: "Huge delay... :("

Voordelen: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Nadelen: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"

Voordelen: "Nothing"
Nadelen: "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Voordelen: "Nothing"
Nadelen: "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Voordelen: "Noting outstanding."
Nadelen: "Seat comfort."

Nadelen: "Ils ont changé mon vol a la dernière minute"

Voordelen: "For short flight the seats are ok with space for the legs"
Nadelen: "The flight was 30 minutes delayed"

Nadelen: "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."

Nadelen: "Complete experience and issue, resolution"

Nadelen: "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"

Voordelen: "New dream-liner from Wew to ORD"
Nadelen: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"

Voordelen: "The food is poor"
Nadelen: "The ffood could be better."

Voordelen: "Prima voor 1 uur vliegen"

Voordelen: "Comfortable seat."
Nadelen: "Quality of red wine"

Voordelen: "Personel Très sympa et pilote top"
Nadelen: "Pas de distraction"

Voordelen: "Choix de films et jeux pour enfants, repas correcte"
Nadelen: "Personel trop rigide et pas très à l écoute des enfants"

Voordelen: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Nadelen: "Seat wasn't the best, quite hard on the middle back."

Nadelen: "30min late arrival. Still was ok."

Voordelen: "Clean and new planes. On time."
Nadelen: "On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!"

Nadelen: "Free wifi"

Nadelen: "Cold"

Nadelen: "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."

Nadelen: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Voordelen: "Landing was a disaster"

Nadelen: "Collation non adaptée au menu spéciaux demandés (vegan)"

Voordelen: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Nadelen: "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."

Voordelen: "Nothing!"
Nadelen: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"

Voordelen: "It was a high quality service hands down."
Nadelen: "The available entertainment choices were a little limited."

Nadelen: "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."

Voordelen: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Nadelen: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."

Voordelen: "Very good drink service (one cold and one hot drink)"

Nadelen: "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"

Nadelen: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"

Nadelen: "Caótica boarding Uncomfortable seats did not recline"

Nadelen: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Voordelen: "Life is beautiful"
Nadelen: "My fellow passenger fended off my sexual advances like a pro"

Voordelen: "Staff welcoming and courteous. Flight nice and quiet"
Nadelen: "Nothing"

Voordelen: "Staff very welcoming"

Nadelen: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Nadelen: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Nadelen: "Hot meal was awful"

Voordelen: "You guys have. Very professional crew !!"
Nadelen: "The customer service In Europe wasn’t helping out at all"

Voordelen: "This Transavia Airlines is not good at all."
Nadelen: "Many things cheaper does mean better."

Voordelen: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Nadelen: "Nothing"

Nadelen: "Bigger seats the new ones are way to narrow"

Nadelen: "All of the less than good, obvious!"

Voordelen: "The socks offered in business were comfortable and nice looking. The red wine was good."
Nadelen: "The food was just average and the seat not too comfortable"

Voordelen: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Voordelen: "Great airline"

Voordelen: "Very friendly crew and on time with no problems."

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Nadelen: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Voordelen: "The flight crew was so friendly and the food was really good."

Nadelen: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Voordelen: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Nadelen: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Voordelen: "Helpful and kind crew"
Nadelen: "I wish there was WiFi"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "Gaps between seats are very narrow."
Nadelen: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Voordelen: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Nadelen: "Boarding could be better"

Voordelen: "Friendly staff"
Nadelen: "Leg room"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Crew was awesome"
Nadelen: "."

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Nice flight ...was comfortable travel ...good food.Thanks"
Nadelen: "No such things"

Nadelen: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Voordelen: "Food was excellent, frequent and filling"
Nadelen: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Voordelen: "The leg room, was surprisingly roomy"
Nadelen: "The food and that there was no entertainment."

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "Fast boarding"
Nadelen: "The entertainment system wasn’t working for the whole 10 hour flight."

Voordelen: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nadelen: "No charging ports for electronic devices."

Nadelen: "The streaming service didn’t work"

Voordelen: "Short flight with good communication."
Nadelen: "Nil to complain."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Nadelen: "Bit cramped for space"

Voordelen: "Very friendly staff"

Voordelen: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Nadelen: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Voordelen: "The cabin crew were pretty good. That's about all that was good."
Nadelen: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Nadelen: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Voordelen: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Nadelen: "The food was okay, not that great."

Nadelen: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Voordelen: "was very quick"

Voordelen: "Easy boarding, plenty of room"

Voordelen: "Passengers are not polite."

Voordelen: "Rapport Qualité/prix. Ponctualité. Confort."
Nadelen: "Personnel de cabine pourrait être plus serviable.."

Voordelen: "The coffee"
Nadelen: "That I do not pay 50 € just for a piece of luggage"

Nadelen: "My baggage didnt come."

Voordelen: "Helpful person to check us in (though online check in didn't work)."

Nadelen: "Was forced to check in my carry on and it did not arrive with my other luggage. I’m still waiting for it."

Nadelen: "My luggage got lost. Meals very hardly not tasty."

Nadelen: "Les foutus Boeing, les compagnies en profitent trop souvent pour diminuer le volume des sièges. Dans ce cas ci les quatre sièges centraux avaient au moins 10% de moins large que les deux rangées de sièges latéraux.. Fini Boeing dans mon cas..."

Voordelen: "Airbus À 320, on était capable de s' as soir au moins..."
Nadelen: "Je ne suis pas difficile, mais la cuisine Russe en avion..."

Nadelen: "Personnel antiphatique. Repas affreux et fonctionnement des écrans aléatoires."

Voordelen: "Vegetarian options"
Nadelen: "Wi-fi"

Voordelen: "Rien."
Nadelen: "Personnel hyper désagréable. Propreté aleatoiee"

Voordelen: "Вежливый персонал, комфортный самолёт, много места и очень нравится, что на таком коротком перелёте предполагается чай/кофе с бутербродом или другой сытной закуской"
Nadelen: "Все отлично"

Voordelen: "The person at the check in counter was pleasant."
Nadelen: "Pretty much everything else."

Nadelen: "30 minutes de retard"

Nadelen: "Bloqué plus de 8h à Moscou. AUcune assistance. Lamentable."

Nadelen: "Ficixiaoeoe"

Voordelen: "On time departure"
Nadelen: "Language barrier"

Nadelen: "Very rude staff checking in the bags. My bag got lost, so here I am in Romania, on vacation without any clothes and toiletries."

Voordelen: "Rien."
Nadelen: "Le fait que le terminal et la porte d'embarquement soient changés 35 minutes avant le départ. Résultat: vol raté. lah"

Nadelen: "Les sièges trop petits"

Voordelen: "Hospitable easy beautiful attendants great varieriy of movies and generous meals"
Nadelen: "N/A"

Nadelen: "Delay of 4 hours in Moscow"

Nadelen: "I didn’t fly because i try to cancel my ticket but vayama give me hard time. They sad we canceled your ticket but they didn’t after that i try to get new date, they sad you lost your ticket. I newer ever booking kayak and vayama again. Thank you for i lost $700"

Nadelen: "transfer in Moscow is a mess, incoming delayed and very tight to get connection but no support or fast lane at all. Was traveling in business class."

Nadelen: "No wifi even thought it says there is"

Voordelen: "There was a change in the schedule and I received an update. The airline Aeroflot did a good job"
Nadelen: "nothing"

Nadelen: "Every thing was perfect !!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Voordelen: "...."

Voordelen: "Nice, clean, in time"

Voordelen: "Everything"
Nadelen: "The takeoff and landing was very shaky. I've never experienced it this way."

Nadelen: "45 min delay"

Voordelen: "Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."
Nadelen: "Toujours pas de divertissement sur les Airbus A321 entre Moscou et Genève et bagages n'ont pas suivis."

Voordelen: "Globalement correct, mieux qu'en 2016 sur le même itinéraire."
Nadelen: "Checkin fastidieux malgré un web checkin la veille. Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."

Nadelen: "my earfone was not working"

Nadelen: "i didnt get my kosher meal"

Nadelen: "Bag did not make it, now I am stuck sitting at my hotel waiting for it to arrive, they have not called or emailed with any updates and I am wasting get my vacation waiting."

Voordelen: "Allways late, the air port in Moscow is terrible and the staff is rude and not helpfull."
Nadelen: "Air port staff, orgenization, delays and uncertainty"

Nadelen: "no information was voluntarily provided. we had to continuously ask. missed my connection!"

Voordelen: "everything"
Nadelen: "nothing"

Nadelen: "Land steward who treated me and my partner were rude and did not do his job properly which caused us a delay and the need to return to check our handbags"

Nadelen: "The flight was delayed 15 minutes. Then we boarded the aircraft and spent two hours inside, just sweating. Someone came and said it would take another 15 minutes to check the aircraft again. We were sent back to the airport with no information and nobody knew what was happening. We finally boarded the flight 5 hours late, and we lost our connection to Hong Kong. Nobody cares to explain or give you a solution. When we arrived to Moscow they said that we had to spent the night at the airport because their hotel was full. We verified at the hotel and they offered us rooms if we wanted to pay for them. The airline employees offered no help and we spent at least 5 hours looking for a solution. We decided to enter Russia and found out that the airline had another hotel in which we spent the night after finding the answer ourselves, because nobody explained anything to us. We wouldn't recommend this airline to anyone. They had passengers sleeping in the floor of the airport with little kids because they didnt offer them a room. They simply dont care about their customers."

Nadelen: "Vous avez perdu mon baggage."

Voordelen: "We had to race to our New York connection in Moscow. Not like."

Nadelen: "I didn't have a TV SCREEN in front of my seat 17D so I could not watch any movie or see anything on it"

Voordelen: "Exselent servis !!thank you !!"

Nadelen: "There is no reason to wake my small sister, if I've asked not to do so."

Voordelen: "Great job"

Nadelen: "As always they lost my request for a vegeterian meal"

Nadelen: "No intertament"

Voordelen: "Good"
Nadelen: "Repas gratuit"

Voordelen: "Nothing"
Nadelen: "Customer service"

Voordelen: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Nadelen: "I hate paying for water but I seem to do this all over town."

Voordelen: "Wel veel keuze in films etc.. eten redelijk. Vriendelijk personeel."
Nadelen: "De ruimte van de toch grote airbus 350-900 vond ik tegenvallen. Niet veel groter dan een europese vlucht."

Nadelen: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."

Nadelen: "More scandinavian flair needed"

Voordelen: "The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected."
Nadelen: "The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start."

Nadelen: "Never made it to Chicago on original flight due to delays."

Voordelen: "Free WiFi in the air. Email received in air tracking missing luggage. Stressful to receive, but at least I could see where it was & when it would arrive. Didn’t order a meal, but there was a wide variety of snacks for purchase. Very nice crew. Great leg room."
Nadelen: "Missing luggage. WiFi spotty."

Voordelen: "Friendly crew. Food was nice."
Nadelen: "Nothing"

Voordelen: "The choice of entertainment is huge"
Nadelen: "The fisical conditions are terrible. Seats so narrow and rows are so close, that you practically pooched into your neighbors, those that behind don't let you to recline your seat as then your seat is in their face. It looks like American Airlines hopes to exchange your reality with virtuality, but our bodies that we are for some reason taking with us on that itinerary - suffer."

Nadelen: "Paid economy comfort and did not allowed me to board on group 2 as advertised, eorst entertainment system i’ve seen in a long time, aparently the experience is totally different if you fly A350, Jfk-HEL fly the A330"

Nadelen: "Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!"

Voordelen: "Respect des horaires, gentillesse du personnel"

Voordelen: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."

Voordelen: "Très bien. Bon accueil et à l'heure."

Voordelen: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Nadelen: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."

Nadelen: "Almost impossible connection with too many custom checks Lost luggage"

Voordelen: "Crew were great / free wine !"
Nadelen: "Crowded and chaotic boarding"

Voordelen: "The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft."
Nadelen: "Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight"

Voordelen: "Stuff"
Nadelen: "Lack of snacks"

Voordelen: "The new Airbus A350"
Nadelen: "Onboard food and drink is quite expensive"

Voordelen: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Nadelen: "Amenity kit was a little basic."

Voordelen: "Le service. Et le confort"

Nadelen: "They can't even tell me where the bag is supposed to be."

Voordelen: "All is satisified."

Voordelen: "Hot towels distributed before meal."
Nadelen: "Sitting behind me plus the seat across from that in center was an adult with two children going to summer camp in US. There were 40 kids and several counselors on this flight. These two kids were much younger (4 or 5yrs) than any others going to camp. One of the kids could not sit still. The adult behind me sometimes held her in her lap which resulted in pushing on my seatback. While in her own seat the child did not have her seat belt on. Eventually the girl began using her arm rests on either side of the aisle to swing herself. I finally mentioned this and the lack of seat belt fastening to F.A. who said "They're from Latvia. These Eastern Europeans don't think about things the way you and I do." The child was blocking the aisle at times and the F.A. did nothing."

Voordelen: "was on time. Small airport, convenient transit without passport control,"
Nadelen: "Small flight, longer flying time. Almost no service."

Nadelen: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"

Nadelen: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."

Nadelen: "Toilets were gross."

Voordelen: "Crew was proffessional"
Nadelen: "The crew did not use air freshener and some passenger smell really bad."

Voordelen: "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Nadelen: "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."

Voordelen: "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Nadelen: "We took off late and arrived even later so we had to run to get to the next plane"

Nadelen: "The flight departed late because the preceding inbound flight was late. No reason was given to the customers."

Voordelen: "everythning"
Nadelen: "16 hour overnight stop at helsinki airport."

Voordelen: "On time , excellent service"

Nadelen: "did not get to Helsinki in first place; flight from Warsaw to Helsinki canceled by Finnair (# 742) put in another plane, from other provider (LOT) going straight to Chicago; was not ready for it; we arrived at airport 2 hr before time of boarding and were rushed to plane going up in 45 min; very stressful; my daughter cried and we had no time to say good bays to family paid for selected seats - money not returned selected special meal - stayed hungry (8 hr fly) because they were not aware about our special needs; Finnair shold take care of it when canceling flight and putting us with other provider."

Nadelen: "Not enough leg room."

Nadelen: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"

Voordelen: "The crew was great. The plane was either fairly new or recently refurbished. The new thinner padding on the seats was not a problem at all. For an inexpensive flight they gave a good value."
Nadelen: "The food was decent but not special."

Voordelen: "crew was friendly and courteous"
Nadelen: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Voordelen: "The fact that I got home in one piece I really like."
Nadelen: "Planes are old, small tv screens in aisles, older seats and headrests. I had requested Gluten Free meals and on the way to Amsterdam they did okay (besides the snacks). On the way back they didn't even offer me the second meal GF, I had to ask another flight attendant who went looking for it and found one.. so it was there, they just hadn't bothered to look for it. I also never understand why you wouldn't start boarding with the last rows? Is that just me? The aisles are always so crowded when the last rows walk in and there's always a line."

Voordelen: "crew were great!"
Nadelen: "movies offered were poor. a dinosaur (great for kids), and a movie about love (horrible for all). food was yuck."

Voordelen: "This is not my first experience with Finnair flight and I'm very pleased with a consistency of a good service, high professionalism and I will recommend this airline to all my friends."

Nadelen: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."

Voordelen: "It was relatively inexpensive. I didn't mind the food/"
Nadelen: "This flight was operated by BA. Seats were incredibly uncomfortable. When the guy in front of me reclined his head was practically in my lap. TV's were crappy and the in-flight selection was mediocre. In flights announcements were very loud through headphones."

Nadelen: "15 hours before the flight, I was locked out from the website to check in and secure seats. I then called British airways to do so and after 15 min of the agent trying to get seats, she told me that there was a shutdown and no passengers were able to do so and everyone had to book seats at airport. When I got to Heathrow, the agent told me that was not true and everyone was able to book online.. Misleading!"

Voordelen: "Traveled BA and it was lovely, as usual."
Nadelen: "The flight staff on this particular BA flight was not as accommodating and friendly as I am so accustomed to on BA. Perhaps the flight attendant in charge of our seats was having a bad day. Also, the food on our BA flights to and from NYC was not up to scratch and rather bland and ordinary, compared to their usual. that was a huge disappointment."

Voordelen: "The meal for dinner was nice with wine, good old fashioned meal service. The plane was clean. Blankets and pillows provided. Staff seemed efficient. The flight was operated by Iberian so it was all in Spanish. Okay for us as we speak Spanish."
Nadelen: "The seats had so little padding. We are not very tall and the seats are just too close together. The poor fellow behind me could not make a move without bashing the back of my seat. Not his fault. If you are over 5'5" tall you are in trouble. It is too bad that flying has become so uncomfortable in coach."