Compagnie annule le vol 6 heures avant le départ. Sans remboursement ou alternative viable pour pouvoir rentrer. Résultats budget vacances explose
Le personnel accueillant, gentil et surtout professionnel.
Équipage accueillant, souriant et professionnel.
Delayed by 40 mins, unclear why. No information given.
A321 n’en confortable et personnel serviable
Ce qui m'a plus. Le professionnalisme du personnel, le sourire au rendez-vous. Pourquoi ne pas proposer (ou vendre un magazine) à bord ?
Je n ai pas pu embarquer tout simplement car le vol était retardé de plus d'une heure, ceci a eu une répercussion sur ma correspondance je me suis vu contraint d'annuler les deux vols Je vous déconseille fortement de passer par un opérateur tel que kiwi. Me proposant des solution aberrantes (jusqu'à 15h de vol au lieux de 2h) sans autres alternatives. Lorsque l'on tente de les contacter on vous demande votre numéro de réservation et en ce qui me concerne on me répondait qu'il n'existait aucun numéro de réservation avant de raccrocher. Plus jamais
Voordelen: "Plane on time, new plane, nice crew."
Nadelen: "Ability to move seats."
Voordelen: "i like the service"
Nadelen: "water free"
Voordelen: "The flight was fine"
Nadelen: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Voordelen: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Nadelen: "- on board WiFi -"
Voordelen: "Flight duration"
Nadelen: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Voordelen: "Fast and smoothy check in"
Nadelen: "After arrival to budapest not platformy ready and waiting over 10minutes"
Voordelen: "Rien ma plus c’est nul wizair"
Nadelen: "Jamais je recommande wizair"
Nadelen: "All was fine"
Nadelen: "The seats are cramped and you have to pay for snacks and water"
Nadelen: "Application instruction on baggage hande king and que to boarding."
Voordelen: "Personnel très sympa"
Voordelen: "1h20 de retard c’est inadmissible"
Voordelen: "The crew was very friendly and helpful."
Nadelen: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."
Voordelen: "Nous sommes partis et arrivés à l'heure"
Nadelen: "L'attente à la porte d'embarquement mal signale"
Voordelen: "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"
Nadelen: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Nadelen: "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."
Voordelen: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Nadelen: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Voordelen: "All and all great value for the money"
Nadelen: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Voordelen: "We got to our destination."
Nadelen: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Voordelen: "The crew was really nice"
Nadelen: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"
Nadelen: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Nadelen: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Nadelen: "Last minute boarding change & overall 1 hr delay"
Nadelen: "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"
Nadelen: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Nadelen: "Very long queues at boating in Charleroi airport"
Voordelen: "Price and schedule. Going on time with no delays. Good value for money."
Nadelen: "Very hard on baggage policy"
Voordelen: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Nadelen: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Nadelen: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
Voordelen: "The staff was fine. We arrived on time."
Nadelen: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."
Nadelen: "There was a delay 1 hr poor service no apology"
Voordelen: "Arrived only slightly delayed"
Nadelen: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Voordelen: "Wizzair suggestion to compensate us"
Nadelen: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Voordelen: "nice servers"
Nadelen: "no kosher food for free"
Voordelen: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Nadelen: "The flight departed around half an hour late."
Voordelen: "Nothing at all"
Nadelen: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Voordelen: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Nadelen: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Voordelen: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Nadelen: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."
Nadelen: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Tarif attractif mais vol en retard
Easy/Fast Boarding, friendly staff & attendants
Il n'y a pas eu de vol. Correspondance raté à cause du retard effectué au départ de Charleroi. Très mauvaise expérience. Ryanair un compagnie à fuir. Bloquée sur Toulouse à cet instant même une maman se bat pour rentrer chez elle avec ses deux enfants.
Bonjour Oui tout c est bien passé Sauf que j ai récupéré mon bagage 🧳 avec la poignée cassée 😡
Embarquement très efficace à l’aéroport d’Oslo sans formalité compliquée.
Voordelen: "That it was on time"
Nadelen: "On board entertainment"
Nadelen: "Courtoisie, respecté les horaires"
Nadelen: "Una linea area dedicada a transoprtar mercancia humana. No se porque no le cobran por respirar en el avion. No es para las peronas que esperan atencion."
Nadelen: "It's Ryanair. So, no further comments required..."
Nadelen: "I pre booked and paid for an isle seat and was given a window seat. The plane was so hot and had no air-con, the people I were sat next to kept asking the girls to put it on but they didn’t"
Voordelen: "Hassle free boarding."
Nadelen: "At least serve water for free."
Voordelen: "Ryanair are thieves and they denied to board me because they said they do not accept my residence card (with which I travelled to Schengen countries before with other airlines) and their website do not mention that I cannot travel with this kind of residence card."
Nadelen: "If they conform European laws and treat their own employees better and stop making their own rules by distancing themselves from other airlines."
Nadelen: "éviter 1h15 de retard"
Voordelen: "Pas de retard, équipage sympathique à vue, arrivée en avance. De la place pour les jambes et embarquement rapide."
Nadelen: "Atterrisage assez difficille mais uniquement sur le vol emprunté. Sièges pas très confortables, mais pour le prix on ne s'en occupe pas."
Nadelen: "the fare and baggage rule become complicated."
Voordelen: "Les annonces du pilote, l'atmosphère général de la nouvelle cabine Boeing"
Nadelen: "Pour le prix il ne faut pas trop critiquer"
Voordelen: "Vol vers un aéroport à coté de chez moi"
Nadelen: "l'équipage pas très sympa, je n'ai pas vu l'option "sourire" à acheter. Manque de communication claire concernant leur politique bagage à main"
Voordelen: "Prix très abordable. Efficace"
Nadelen: "Pas de fioriture. Normal vu le prix"
Voordelen: "On était à l'heure."
Nadelen: "Pas de respect de priorité lors de l'embarquemnt. Ils laissent les clients livrés à eux mêmes. L'annonce sonorisée n'a été faite qu'une seule vois, et on s'est trouvé comme les autres non prioritaires. En plus désagréments causés par l'équipage à bord avec le va et vient inutile avec un accent incomprhensible. En général, on était mal servi..."
Nadelen: "Checking opened 20 minutes late and lengthy queues through security meantwe had no time to grab food/shopping as we had to rush to gate as no notifications that our flight was actually delayed by an hour. Everyone was herded onto buses to wait there for some reason rather than at gate"
Voordelen: "Short flight and we arrived safely. Relatively inexpensive."
Nadelen: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Voordelen: "Le sourire du personnel"
Voordelen: "Timeliness. Small airport."
Nadelen: "Limited seating space."
Nadelen: "Delayed, then slow luggage reclaim (I believe that's your problem rather than the airport)"
Voordelen: "Just plain good old Ryanair on time no frills"
Nadelen: "All was perfect"
Voordelen: "Rapide et efficace"
Nadelen: "Règles pas claires à l’ae"
Nadelen: "We were traveling across Europe with no access to internet. We trued to check in night before from hotel, we had a week connection. Thought we will do it from airport just like the United States. However, due to long line, wemissed tbe two hour window and were charged 55 euro per person. There was 5 of us. Therewere 5 of us. We felt cheTed and scorged."
Nadelen: "Le fait de mettre les bagages en soute alors qu’il y avait pleins de places en cabines + les ventes en cours de l’avion + le niveau d’aide du personnel Rayan air"
Nadelen: "Seating uncomfortable, don’t even serve water, charge money to check in 3 days early and for some strange reason they charged 100€ for standard carry ones manufactured by Samsonite for international travel because it didn’t fit in their standard cubby ... the same carry ones they allowed from London to Stansted became a tad too big on return . They remind me of US traffic police that start giving tickets on tiny issues st the end of the month to make their quota . Also many people in the line had bags exactly our size"
Nadelen: "Huge delay as usual"
Voordelen: "L'accueil de l'équipage"
Nadelen: "Le retard et toujours ce problème de réception des cartes d'embarquement par kiwi J'ai reçu cette fois une carte sur 3 par mail Pour faire les cartes j'avais le mail de kiwi cette fois donc ça a été mais je trouve toujours le procédé complètement anormal voire tout à fait ignoble quand je pense aux personnes plus âgées par exemple Je reste choquée par les méthodes du prestataire Kiwi"
Nadelen: "The check in process was extremely slow and the line up was very long with only 2 crew members checking people in"
Nadelen: "Le manque d’information concernant les retards des vols"
Voordelen: "Flight on-time, friendly to baby. Did not have food and no entertainment."
Nadelen: "Took long time to pick up baggage (could be an issue at BCN airport). Would be great to arrange seating (sit next to my wife) when seats are randomly picked up"
Nadelen: "The agent. They charged me extra for not check-in online. Very bad company"
Nadelen: "Le fait que les bagages à main voyagent maintenant systématiquement en soute ... les coffres en cabine sont vides et on doit attendre son petit sac à l´arrivée, après les bagages enregistrés ... Cela me parait être un non sens complet et je ne vois même pas où serait leur intérêt financier !"
Nadelen: "Harcellement des commerciaux censés êtres des equipages navigant. Quand ce n'est pas les repas avec 5 min de lecture lourde avec son fort dont on se moque, puis la vente de parfums et autres avec liste lourde...vient le tour de cartes à gratter... insuportable , de surcroît si on veut se reposer"
Voordelen: "Vol pas cher"
Nadelen: "Le retard et les sièges pas très confortables même pour un trajet de moins de 2h"
Voordelen: "Très bien Parking p4 un peu étrange on doit laisser les clefs de son véhicule sans aucun reçu Bizarre"
Voordelen: "The most relaxed Ryanair flight I have ever been on"
Nadelen: "Retard de 4h, peu d'information sur le vol, arrivée tardive a Bergame et correspondance pour Dublin manquée. Aucune prise en charge par RyanAir excepté un coupon de 5€ pour manger à l'aéroport de Bordeaux. Mensonge de l'équipage sur potentielle prise en charge et point de contact à l'arrivée à Bergame."
Voordelen: "We checked in as soon as possible to try to get descent seats. However the assigned us two middle seats , one in the front of the plane and one in the back. It seemed like they were trying to give us the worst possible seats so that we would pay the extra to pick a seat. Almost all the other seats were open if we paid. We had already paid for priority boarding. Very disappointed."
Nadelen: "2 bagages en cabines mis en soute. Une des deux valises complètement cassée et ne pouvant plus fonctionner. Tous cela sans le savoir car le personnel ne fait même pas l'effort de vous expliquer. Sans compter les 2h30 de retard mais pas remboursable car cela ne dépasse pas les 3h. Un scandale cette compagnie qui ne devrait même plus exercer sa fonction."
Nadelen: "Seats WERE VERY UNCOMFORTABLE AND TINY"
Nadelen: "Retard de 2h30 au départ. J ai raté un rendez-vous important! Peu d espace dans l avion entre voisins de côte et de devant."
Voordelen: "There is reallly nothing to like. It’s just a flight similar to a bus ride."
Nadelen: "It’s a low cost no frills airlines. It’s just like riding on a bus, so there is really nothing positive above t th experience. The worst part is the lack of directions to check in bags. At Gatwick, I had to pay for my bag in a completely different location and being the receipt to the counter. The website was ambiguous and it appeared as if one bag checked was free. Of course, that’s way too optimistic because nothing is free on the bus...I mean Ryan Air."
Voordelen: "Pour un vol Low Cost, cela s'est bien passé, embarquement un peu long mais nous sommes arrivés avec 10 min d'avance et pas de gros problème lors du voyage."