Vind goedkope vluchten naar Portofino

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Nadelen: "On time, food is ok."

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Voordelen: "Check-in was fast and efficient in Boston. Crew was friendly with good service."
Nadelen: "No legroom. If they're giving this little legroom they shouldn't allow seats to recline."

Nadelen: "Bagage abîmé en soute"

Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Voordelen: "We arrived on time and safely."
Nadelen: "Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well."

Voordelen: "Dinner was good. Sandwiches and breakfast are just bread"
Nadelen: "Crew could pretend to be nicer"

Voordelen: "surprisingly smooth transition with enough time to make all connections.."
Nadelen: "wish I would have been informed of imports not allowed but more my bad..."

Voordelen: "The crew was great, we were on time and the food was airplane great"
Nadelen: "There was 0 legroom. My legs (and I'm 5'10") were literally bulging into the seat in front of me the entire time. I looked around and saw many other people with similar issues holding their legs sideways, etc. Ughh"

Voordelen: "Rien !"
Nadelen: "Le prix du billet pour la prestation. De plus une surcharge bagage de 195€, alors qu'au moment de la réservation il n'y avait aucune possibilité d'intégrer des bagages. J'appelle ça tout simplement du vol. Le client est pris devant le fait accompli et n'a que le choix de payer... Bref, je ne recommande nullement cette Vie aérienne."

Voordelen: "Rien ! Et je pèse mes mots. Je ne suis pas en colère, j'écris ces commentaires à froid."
Nadelen: "Le prix du billet pour la prestation. Pas à boire, pas à manger. Sièges usés, défoncés..."

Voordelen: "Returning home"

Voordelen: "Rapidité du vol"
Nadelen: "Pas de confort, siege payant, valise facturee payante"

Nadelen: "Delays delays delays!!! Terrible!! We were waiting 7 hours!! No compensation was offered!"

Voordelen: "Enregistrement prioritaire avec la poussette . A l'heure à l'arrivée"
Nadelen: "Sièges avec peu de place pour les jambes (moins que sur des boeing). Attente excessive de la poussette et des valises à l'arrivée."

Nadelen: "My flight was delayed for 2 hours they changed the gate # My notifications in my phone were wrong overall poor management My seat was behind a couple with two children that cried and cried and screamed during the flight, couldnt sleep not even with the headphones helped listening to those children crying. Iberia offered to check in my luggage so i can pick it up at my final destination, but my bag never made it. Had to wait two days woth no clothes or work items i needed in my luggage. Overall a very bad experience with iberia"

Voordelen: "Food and movies were good."
Nadelen: "I was not allowed to check in online, so I had to go to the airport early to check in. Despite purchasing my flight months prior, and arriving at the airport with plenty of time to to check in, I was told that I was going to be bumped from my flight because it was overbooked, which would mean that I would miss my international connection. After waiting for everyone else to board on a tiny flight, there suddenly was a seat available and they let me board, but they managed to not put my bag on the flight, which means I have no luggage. Lastly, despite checking in more than 7 hours ahead of time for the international flight, I was given a middle seat and was told that I would have to pay $40 if I wanted to switch to an aisle/window. The middle seat was cramped and uncomfortable, particularly for 8 hours (after 7 hours of connections and waiting in airports). UGH."

Voordelen: "Again, the crew was very friendly."
Nadelen: "This time, we didn't start boarding until *after* the scheduled departure time."

Voordelen: "Fast and clean. Smooth ride."

Voordelen: "Good seat spacing"
Nadelen: "Customer service was a low priority"

Voordelen: "I liked the food and the fact that we could have wine with dinner."
Nadelen: "I didn't like the boarding procedure. There was an announcement for business class first, but then there wasn't enough said about the rest of the boarding i.e. "Group one can board now." Everyone was moving forward whether they were in group 1, 2, or 3. It was disorganized and not handled in a fair and efficient manner."

Nadelen: "There is no room for legs he flight was not comfortable .For flight more 5 hours,a plane must be larger,than AB 319"

Voordelen: "Flight was early to Madrid (i.e. shorter duration than planned)."
Nadelen: "Not enough discipline in the boarding process. No enforcement of the carry-on luggage policy. People were bringing on 3-4 small bags and taking all of the overhead space."

Voordelen: "Commuter flight. Got me where I needed to go."
Nadelen: "Small plane, no leg room, very little carry-on space. All I had is a small backpack and I almost did have a place to put it."

Voordelen: "Nothing"
Nadelen: "They forced us to check our bags at the gate even though we had an international connection to make in London--to continue flying to Chicago. As a result, we had to go through customs and security in London, and would have most definitely missed our connecting flight back home to the States if not for a woman in customs at Heathrow who let us cut to the front of the line. I will never fly Iberia again and will be lodging a formal complaint."

Voordelen: "All went well!"

Voordelen: "Nothing"
Nadelen: "Left late, rude crew, very uncomfortable experience"

Voordelen: "These were actually American Airline Flights 90 and 89. I really had a very good experience with American and though they tend to be more expensive they seem to be worth it in terms of comfort and amenities. I am willing to spend the extra money on Anerican if they continue to provide better than average service."
Nadelen: "I was wondering why I paid Iberia for an American Airline ticket. I wondered if this was some way to avoid paying taxes by funneling an US registered corporation fees through a Spanish registered corporation. It didn't make sense to me. I'm not a huge fan of legal games to avoid responsibilities. Still, very good flights."

Nadelen: "When I got on the plane there was urine on my seat and no one told me before I sat down. DISGUSTING"

Voordelen: "Good food, great crew and service. Enjoyed the entertainment options-- plenty of choices. Smooth, comfortable flight."

Voordelen: "Staff was friendly and corteous. Out of three times I was flown with Iberia I can honestly said the service has improved tremendously. The crew members were polite and always ready to accommodate to your needs."
Nadelen: "N/A"

Nadelen: "I have to say with all sincerity that my pre travel experience was horrible. Two day before my flight I got an email saying my flight had changed. Over the next 2 days I spend 7 hours on the phone with Vamaya, Iberia and Finnair and no one could seem to help me. The story always changed and I was given crazy false information. I was even told my flight was changed to 8pm on departure date when it actually was leaving at 4:40 pm. I am glad I got to the airport early. I had to to deal with all my problems. In 30 years of travel I have never had an experience so frustration. I would love to speak to someone at Kayak."

Nadelen: "They change the flight departure times on connection flights three time without notifying us. Because of that, we lost a connection flight between Paris and Seville. We had to spend the night in an airport hotel and buy new tickets for a morning flight. We lost our car rental reservation and hotel reservation in Seville we made 2 months prior with the consequent 50% increase in rate when we reissue them the day of arrival. WE WERE NEVER REIMBURSED. What is worse, there customer personnel at the airports (Paris and Seville) were rude and careless. They told us to file a complaint thru the website in Spanish because they did not know the address of the English site and because they said '"in Iberia customer service, nobody reads English"."

Voordelen: "Flights were on time"
Nadelen: "I am 180cm. I had almost no legroom. Sitting upright my knees were touching the seat in front of me. There was no water nor anything else offered during the flight."

Voordelen: "That I got to my destination as planned. I don't know who likes being cramped in a sit with strangers for 8 hours but it's obviously better than traveling by sea or land for such a long journey."
Nadelen: "Small space."

Voordelen: "Entertainment was good with ample options"
Nadelen: "Wifi was not included, no air vents and the fight was super hot, the food was not very good, didn't get the seats we paid to select, no leg room, not enough beverage service for a 7 hr flight"

Voordelen: "Timing, personnel and plain"

Voordelen: "jamais déçu avec IBERIA"
Nadelen: "le manque de place, mais c'etait un vol low cost"

Nadelen: "Iberia elected to upgrade me to business class for around 70 dollars, to which I agreed. However when boarding my plane they made me wait around for 10 minutes, finally informing me that my business ticket was downgraded to economy because of a "full flight". Which is pretty ridiculous on it's own. But it doesn't end there unfortunately. When I asked how I could get my money back for the faulty ticket they sold me, they wrongly informed me of not one, not two but three desks where they could help me. After running around the airport for about an hour, and having equally useless conversations each receptionist basically told me I was out of luck and I should just call customer support and beg for my money back. So here I am, I basically feel stolen from. As far as I'm concerned I will be willing to go completely out of my way to avoid Iberia Airlines."

Nadelen: "Même pas une boisson offerte pour 4h de vol! Pire que les low-cost !"

Nadelen: "There was no entertainment. There was not much communication about the delay."

Nadelen: "I paid for an assigned seat months before the flight. I was not given my assigned seat because I was told it was in business class. I filed a claim and want a refund."

Voordelen: "More room in the rows for this flight."
Nadelen: "Chaotic boarding. They used zones, but few people had a zone on their boarding pass so people just crowded the gate."

Voordelen: "The flight was helpful to all. While the flight attendant forgot to get my entree when they ran out of my selection, she gave me her own entree and kept checking to make sure it was ok. Great movie selection and love that they served coffee throughout the entire flight."

Nadelen: "Dommage que sur un vol de 4 heures même le verre d eaux soit payant."

Voordelen: "Le service L'équipage"
Nadelen: "Pas d'écran individuel Siège assez inconfortable, peu d'espace L'annonce a l'embarquement très autoritaire"

Voordelen: "the food"

Nadelen: "flight delayed by more than 1 hour"

Nadelen: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Voordelen: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Nadelen: "I liked everything"

Nadelen: "Appareil très dal, non nettoyé entre deux vols. Équipage peu aimable, services de restauration payant, ultra cher et sans possibilité de payer en carte bancaire"

Voordelen: "Clean enough"
Nadelen: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Voordelen: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Nadelen: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Voordelen: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Nadelen: "The plane seemed very old, toilet in poor condition."

Nadelen: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Nadelen: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Voordelen: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Nadelen: "Serive to pay extra luggage very very slow"

Voordelen: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Nadelen: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Voordelen: "Le service et le personnel au top"
Nadelen: "Le personnel qui ne parle pas français L'embarquement par une seule porte"

Nadelen: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Nadelen: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Voordelen: "Crew, polite and friendly"
Nadelen: "delay of more than 6 hours and incorrect information"

Voordelen: "company gave out free drinks and snacks"

Voordelen: "Easy to book on phone no problems getting boarding passes etc."
Nadelen: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Voordelen: "Every thing."

Voordelen: "On time ,clean aircraft..."
Nadelen: "Crew was very serious...a smile can make a difference....."

Voordelen: "The flight went well."
Nadelen: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Nadelen: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Voordelen: "Flight on time . Attentive crew . Good price ."
Nadelen: "Lack of leg room ."

Voordelen: "Arrived early to destination"
Nadelen: "Lack of entertainment also limited drinks"

Voordelen: "The flight was punctual"
Nadelen: "I got charged twice for luggage and couldn't get a refund"

Nadelen: "Rude crew, not organised work , not enough space for legs"

Voordelen: "The food they offer to purchase. Easy check in at the airport."
Nadelen: "Better seat pitch. I'm not a tall man, but the space is very small."

Voordelen: "Free drinks, cheap flight and fairly comfortable!"
Nadelen: "No allocated seat."

Voordelen: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Nadelen: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Voordelen: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Nadelen: "-"

Voordelen: "Everything was awesome!!! I am going to buy only from you my next flights."

Voordelen: "I recomand to Everyone to use the airlines!!Very good quality"
Nadelen: "Nothing , was everything perfect!The stewardesses very nice"

Voordelen: "Food"
Nadelen: "Space to sit, especially when seated in the middle"

Voordelen: "Can't say that I liked anything at all."
Nadelen: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Voordelen: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Nadelen: "Seats rather narrow"

Voordelen: "Good price, comfortable seats, nuce food and candies"

Voordelen: "First time flying with them. Strongly recommended!"

Voordelen: "Staff on board was friendly"
Nadelen: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Voordelen: "The service was OK, we flew on time and the flight itself was pleasant."
Nadelen: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Voordelen: "The crew is very good"

Voordelen: "Seemed like a technical problem. The pilot wouldn't give up any information."
Nadelen: "Small seats with little legroom"

Voordelen: "All was very efficient, food and drink a nice surprise"

Voordelen: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Nadelen: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."

Voordelen: "I liked the friendly crew, the fast boarding, the comfortable seating and space between seat rows and the fact that there were snacks and drinks provided during flight."
Nadelen: "no special dislikes"

Voordelen: "Check in was crowded but it went very fast; Boarding was done on time; Flight was smooth; Despite the fact that the plane was rather old, it was clean and good smelling, toilets spotless to my surprise."
Nadelen: "Minor delay at arrival; If you do not arrive at airport for check in with 90 minutes before flight, you have a good chance to miss it... airport is crowded in the morning, even on Sunday."

Voordelen: "N mne bnh"
Nadelen: "Nb nu mb nb . MMS​BM BM n BM"

Voordelen: "L'amabilite du personnage"
Nadelen: "La sortie par une seule porte"

Voordelen: "More legroom than other low cost airline. Friendly crew."
Nadelen: "The flight was late for no apparent good reason. The boarding was slow and that introduced delay."

Voordelen: "Nothing, really"
Nadelen: "Baggage fee €50 payable in cash only. Boarding was a stockyard experience. Gates are remote and obscure. €2.5 for diet Pepsi on board??!!"

Voordelen: "The crew"
Nadelen: "Poor on board shopping options"

Nadelen: "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."

Nadelen: "Changement de porte d’embarquement au dernier moment"

Voordelen: "Nice entertainment, good food and staff"
Nadelen: "Arms rest pretty smalls"

Nadelen: "Retard de 45’ sans information et sans excuses. Inacceptable"

Voordelen: "Ponctualité et efficacité"

Voordelen: "Crew was polite"
Nadelen: "Late departure"

Voordelen: "The fact that I had more legroom than I expected was surprising."
Nadelen: "The staff were super rude, forgot my food TWICE. Boarding took ages, and once inside the plane, they took a long time to get on the runway. Food was terrible, the bread was hard as rock. IFE has some relatively new films, but the screen is very small. The screen has terrible quality, and honestly makes the flight excruciatingly boring if you don’t have other sources of entertainment."

Nadelen: "Seats were packed with no room for feet"

Nadelen: "Retard. Absence d’information sur le retard. Pas de sourire."

Voordelen: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Nadelen: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."

Nadelen: "L'équipement dans l'avion inopérant"

Voordelen: "La rapidité d'embarquement"

Voordelen: "Operazioni di imbarco veloci ed ordinate"
Nadelen: "Sito web non funzionante, imposibile effettuate il check in e acquistare il bagaglio online con conseguenti extra tasse aeroportuali. Ovviamente nessun assistenza da Alitalia."

Nadelen: "you have to show all the empty seats at check in. I have bought a seat for 90$ and it was empty seats near me"

Nadelen: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Voordelen: "Crew was ok.."
Nadelen: "Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey"

Voordelen: "We arrived in Dusseldorf, there was a wheelchair waiting thanks to AirBerlin, and the rest of the trip was excellent."
Nadelen: "Check in was chaos. A different Alitalia flight had been cancelled so there were mobs at the check in at 4 a.m. waiting for the Alitalia personnel to appear--AirBerlin was open and staffed, but Alitalia was at least 1/2 hour late and all check in had to take place in person at the counter and no counter was specified for our flight. I had requested wheelchair assistance (I'm 80 years old with back problems), but there was none available."

Nadelen: "See above. This scam is not acceptable. You should be ashamed. I demand my money back for paying twice for baggage, including the airport fee. I will be going to the media re this scam and seeing if I can start a class action."

Nadelen: "We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week."

Voordelen: "I didn't"
Nadelen: "The flight was only supposed to take two hours but instead they sat around for another hour and a half or so and then there was so little leg room that my knees even if I was all the way against the back wall showed into the seat in front of me so bad that I had to stick them out in the aisle and said crooked and then my seat would not latch"

Voordelen: "Flight was fine"
Nadelen: "They changed my lay over from 1.5 hours to 5.5 hours. On the way over they changed flight 7 hours I wouldn't have gotten to my hotel until a day later. I had to rebook with another airline. Still not sure they will return fare. Used Webjet will never use again!!"

Nadelen: "delay without clear indication"

Voordelen: "Entertainment choices, boarding efficiency, helpful staff"
Nadelen: "Delayed departure - then even more delayed arrival - stuck on tarmac. First row of extra leg seats are extra narrow to account for entertainment system."

Voordelen: "Staff was friendly."
Nadelen: "The flight attendant at the check in said our luggage was too big and needed to be checked. We got a ticket from her but when we got to the plane nobody said anything and we simply did what we had done all the previous flights we have ever taken, we stowed them in the overhead bins. The flight wasn't full and in fact some overhead bins were completely empty, but I guess she had her job to do and thought it wouldn't fit, but maybe she could have asked if we had used it before. I don't know why they say it's too big when we had been traveling throughout Europe for almost a month and had taken it on 4-5 flights and many other trips. It all worked out. Footnote Air France never made a issue of the exact same baggage that Alitalia said was to big. The bags fit fine on all airlines we have traveled. The flight was delayed 45 minutes which made my connection a bit tight. I was connecting to Air France which is part of The SkyTeam alliance comprises with Alitalia but my luggage could not be moved to the Flight to LAX so I had to get the bag I did check and go through the process all over again."

Voordelen: "Wine was offered complimentary to the meal"
Nadelen: "Boarding process was a mess, flight was late due to the confusion. Crew took forever to collect trash after the in flight meal was over."

Voordelen: "Nothing"
Nadelen: "You lost my luggage!!!!!! Now I'm standing in a long line with other lost luggage people. Düsseldorf is not a large airport and there was ample connection time. Not the way I wanted to start my vacation. Instead of driving south now I'll be waiting at the airport all day On the flight the seat in front of me folded back all the way to my head! How does that happen?"

Voordelen: "Initially I was a little worried because Alitalia had given us some disappointments in the past, but it was the most convenient flight this time for our final destination.We had to take 3 flights to arrive to our final destination, 2 with Alitalia.The crew was polite, helpful. We were very happy that for the first time Alitalia didn't loose our luggage(!) and we got it in Athens. Thank you!!!"

Voordelen: "My checked bag did not show up in Prague"

Nadelen: "I tried to talk with the service desk to change my flight before the flight and the service team could not help me out because only the service desk outside security could look up other fights. I find this hard to believe and a little ridiculous that AirItalia would make their customers run around inside and outside security to switch flights. We live in a day of technology and have computers for a reason. There shouldn't be an issue why other flights can be looked up from only one computer. In addition, we boarded the plane and then we waited on the tarmac for 2 hours waiting to leave. The air was turned off and it was hot and stuffy inside the plane."

Voordelen: "The crew was great. Very attentive"
Nadelen: "No entertainment. Food was ok. Seats not comfortable for business class."

Nadelen: "Seats are to tied , Unprofessional service"

Nadelen: "staff was nice, lost my luggage, and it was 8 hours late, i paid 2x to leave earlier, and got in later than the cheapest flight"

Voordelen: "Nothing"
Nadelen: "Late! connections no good! no information about flight changes!"

Voordelen: "Check-in was great both coming and going."
Nadelen: "Food was easily the worst I've ever had. Staff were courteous but not friendly on board. Boarding in Rome was a free for all. Seats were extremely cramped. Bathrooms were not kept clean. The coup de grace, probably not Alitalia's fault, but JFK"s , we sat on the terminal after we landed for 45 minutes waiting for a place to park the plane."

Voordelen: "80 euro return from MLA to Rome, including bags. A snack & drink provided. Beat ryanair hands down!"

Nadelen: "Alitalia is a Bullshit company, we were late to our connection because of the air line, they told us the next flight is waiting for us, but they didn't... We got tickets to the next flight with no compensation and they lost our snowboard case."

Voordelen: "The service was very good."

Nadelen: "Old airplane. No entertainment at all. The lugage remain in the airport and didn't arrive at destination."

Voordelen: "The experience was as good as one can expect a quick flight to be."

Voordelen: "The food was very good and the crew was very nice."
Nadelen: "Boarding was an hour before take off."

Nadelen: "The boarding was chaos in both Munich and Rome. Apparently Al Italia had instituted a new computer system and the workers did not know how to use it. I spent hours on line getting a boarding pass in Munich, and then again another in Rome (in Munich no one was given boarding passes for connecting flights). I spend hours again in lines to get a boarding pass for a flight to Palermo, missing my connection and only getting a much later flight to Palermo. It was utter confusion. Shame on Al Italia."

Nadelen: "Staff was overwhelmed and not helpful. They don't seem to want to make sure flights are on time or that passengers are taken care of."

Nadelen: "LUCKY IT WAS A SHORT FIGHT!"

Nadelen: "Very disappointed male fly attendant I don't know he had a bad day or racist but he look like a didnt want service to me include Chinese ppl who seat next me"

Nadelen: "Not one single Mandarin speaking flight attendant on board. Alitalia delayed my luggage and they have worst customer service where ppl don't know what's going on. 10 days have passed and my luggage is still not back to me yet. WORST airline I've taken!!"

Nadelen: "It was very long..."

Voordelen: "Friendly crew."
Nadelen: "bus ride from plane to terminal - it was packed and it was a really warm day and no air conditioning."

Voordelen: "Flight and service"
Nadelen: "Baggage arrived 3 hours late"

Voordelen: "The flight arrived on time. The interior of the A330 was clean and well equipped. The flight personnel were welcoming and friendly."
Nadelen: "Alitalia on line check-in system continues to be substandard. It frequently does not work: on line check-in frequently does not function and the system does not allow for seat selection before check-in. Food on Alitalia has not improved - definitely below the quality of other international airline flights. Similarly, I have found the on board entertainment selections diminishing in quality."

Voordelen: "We were flying on Alitalia flight 610 from Rome. They boarded the plane, but could not start the engines. Air conditioning did not work since engines were off. Was terribly hot and no air. For 2 hours! They could've let people out, at least. It trully was a terrible experience. Never had anything like that before ."

Voordelen: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
Nadelen: "Plane seem a bit old lights would flicker randomly."

Voordelen: "nothing"
Nadelen: "1,5 hour delay flight from Brussels to Venice and no service with hot tea or coffee for appologize :("

Voordelen: "On time"
Nadelen: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"

Voordelen: "Rien"
Nadelen: "6 heures de retard à destination dans l'indifférence totale"

Voordelen: "Nothing special"
Nadelen: "No newspaper"

Voordelen: "The stewardess"
Nadelen: "Food"

Nadelen: "I'm very disappointed because i wasn't allowed to travel back to the US from Brussels (Belgium). i was supposed to connect in Toronto but because I'm a foreign student in the US, I wasn't aware that i needed a Canadian Visa to transit in Toronto. so lost my flight and i hard to spend another thousand euros to catch the next flight that will connect in the US territory. I made all the call possible to resolve my flight issue and no one could help me either Brussels airline personnel or the kayak customer service. until today i didnt have not even a email to let me know what happen."

Nadelen: "Problème à l'enregistrement en ligne car mon billet Air Canada n'existait pas dans la base de données Brussels Airlines. Cela m'a valu presque 2 heures de téléphone avec Air Canada (0.15 euro la minute). Et puis au comptoir d'enregistrement, nouveau gros problème, celui-là très grave à mon sens. L'agent de comptoir m'a dit que je n'avais pas d'ESTA, donc que je ne pouvais pas partir, alors que j'en avais un. En pleine panique, j'ai appelé ma mère qui heureusement a retrouvé en 5 minutes dans son ordinateur mon numéro d'ESTA. Cela m'a causé une très grosse frayeur, car c'était presque le moment de la fermeture de l'enregistrement, et m'a vraiment gâché le voyage. Je me plains donc franchement du manque de gentillesse et de la qualité du service de l'agent de comptoir. Je précise que j'étais en billet retour, donc il aurait été facile à l'egent de penser que j'avais un ESTA puisque j'avais fait escale à Chicago aussi à l'aller."

Voordelen: "C est le meilleure pays de l Europe"

Voordelen: "Repas"
Nadelen: "Retard devteois heures"

Voordelen: "Lots of empty seats so more room"
Nadelen: "Had to pay for tea/coffee. Was free on way over so don’t understand this"

Voordelen: "Tout etait cool"

Voordelen: "NOTHING"
Nadelen: "We had to wait 1 hour inside the airplane because there was fog in Lisbon. Flight took 2.5 hours and the Fog cleared long before we landed so there was no need to wait 1 hour in the airplane where we had NO leg space at all. As compensation they could at leased given us coffee for free and not have to buy for a bloody expensive high price."

Nadelen: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."

Voordelen: "Friendly staff, informative captain when we were slightly delayed. Efficient boarding. Complimentary drink. Comfortable seats despite small cabin."
Nadelen: "Small aircraft so not much cabin space."

Nadelen: "Delayed biarding then sat on tarmac for ages."

Voordelen: "The food somewhat but I couldnt enjoy it when everyone else seated where I was had better food and I couldnt have the better food because I had to order it...something that was never mentioned if it was atleast by email I wouldve ordered. Swiss airlines have emails to give you options on entertainment and everything else...follow their lead"
Nadelen: "The flight attendants were rude and moody like they didnt want to be there and took it out on the people they were suppose to give service to. One flight attendent got upset or acted a little nasty because I asked her for another custom border slip. She said was going to bring one but I guess she forgot and an atleast 30 minutes to an hour went by till I asked her again and she got nasty. The same lady along with the other flight attendants snatched trash out peoples hands like they were diseased...and they had gloves on. When it came to entertainment they didnt have much variety. Unless the price for the flight is dirt cheap or below average I would choose to fly with them again other than that I'll go to another"

Nadelen: "Le retard au décollage :("

Voordelen: "Got a free cup of orange juice"
Nadelen: "Was just a bit tired and irritable from the delayed flight before."

Nadelen: "Brussels Airlines was obviously throwing around the luggage as my hard shell suitcase was cracked irreparably when it arrived at the carousel."

Nadelen: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."

Voordelen: "Flight crew was great, service was excellent."
Nadelen: "Flight was very cold."

Nadelen: "The special meal that I had requested was not available. In fact the only meals on the Brussels to Washington leg were chicken/fish. No vegetarian meal was provided."

Voordelen: "They remembered my special meal requested."
Nadelen: "Not a very informative crew, service seemed rushed - I only got 2 small cups of choice of beverage offered on a 6.5 hour flight, which was disappointing as I was unable to purchase a bottle of water in the airport terminal prior to boarding as I was just there for a layover and did not have euros to buy one from the machine."

Voordelen: "The food and drinks were good."
Nadelen: "The flight left 50 minutes after it was scheduled to leave. We were sitting on the hot aircraft the entire time because the crew would not turn on the air. In addition, the host and his service was terrible. When I asked him for water, he told me that I could find it at the back of the flight and I should go get it myself. The other hostess on the other side was handing out waters to whoever needed it. When a passenger sitting next to me asked for a spoon to eat his meal, the host shrugged his shoulders and didn't come back with one. He was blatantly rude and ignored his passenger. We were also not given blankets on an 7-8 hour flight. It was only on request. People who had requested one were then asked to fold and return their blankets (they were not asked kindly) before landing. The selection of tv, music, and shows on board were terrible as well. Barely any selection. Needless to say, this was the worst service I have ever had on an airline."

Nadelen: "1. During check in, they change my seat number that i choose during the reservation process from a front window seat to a rear isle seat 2. Flight was supposed to land in Hamburg. Because of a storm, they went to Hannover. They announced that the time we will stay in Hannover is unknown. Maybe 2 hours... but then no news from the crew during our stop. 3. Several passeNgers asked to get out in Hannover. The crew said they will ask if possible. After one hour waiting in Hannover they did not even ask the airport authorities. Passengers insisted. The crew then said no because they do not want to go through the luggage finding process. 4. Weather was too hot. Waiting time was too long. Passengers Needed drinks and food. Crew only sold these without even offering free snacks, sandwitches, or drinks. 5. Babies and kids were there. No food nor drinks. They survived during 5 extra hours on the plane schedule on biscuits and water. Personnel did not even think of ordering food from hannover airport while waiting there. They only SOLD the snacks they have. 6. We returned to humburg with 5 hours delay over our original schedule. Stayed 2 hours until we got our luggages on the belt 7. Some passengers had to go back to hannover by train. We discover that all trains were stopped die to problems caused by the storm on the railway. They had the choice either to take very expensive taxis or to sleep over in Hamburg!! 8. This could have been avoided if brussel airline had some good will to at least help those passengers get their luggage and leave in Hannover! 9. Overall: very bad experience and crue attitude in Brussel Airlines!"

Voordelen: "Flight left and ended on time."
Nadelen: "Sandwich bread was not so fresh."

Voordelen: "Nothing out of the ordinary"
Nadelen: "Wish there had been a place to plug in phone or other USB stuff"

Voordelen: "Friendly crew"
Nadelen: "Delay +50 minutes Because of the flying orange tomato"

Voordelen: "A very full flight that was managed well. Staff were accommodating and pleasant."
Nadelen: "I am not a fan of spicy food when flying so the snack item did not work for me. The more interesting international films were not available with English subtitles."

Nadelen: "- No order to the boarding in Brussels. I am used to boarding in zones so things tend to be less congested leading up to the jetway. - This may or may not have been something the airline could have changed but sitting in the plane for 5 hours waiting to de-ice was unacceptable. The entire food service was served in this time so no food was available for the 6 hour flight to Accra. Had we been able to wait in the terminal, passengers could get their own food and the food for the flight could have been saved. Also, they ran out of chicken dishes by the time I was served and I was left with fish only. Had I been a vegetarian, this would have been unacceptable."

Nadelen: "We got stuck on the plane for an additional 5 hours before take off because of the smallest amount of snow. Even knowing how much extra time they did not load any extra food on the plane. We finally took off only to be rerouted to Lome instead of Accra which took an additional 2 hours. The whole thing took an extra 7 hours. From 11am to 12:55 pm we were provided only 1 meal and ice cream. The staff were not apologetic at all, they said if we wanted to be mad at someone it should be the weather... They should probably go back to customer service school."

Voordelen: "Les hôtesses étaient très gentilles"
Nadelen: "Les retards"

Voordelen: "Tout etait parfait à part le prix pour un avion vide et sans aucune restauration."

Nadelen: "1 seul comptoir ouvert... Temps d'attente 1 heure 15 minutes"

Voordelen: "Crew was ok"
Nadelen: "Impossible to check in online if you have a visa. Avoid at all costs seats in row 15. The first row in coach has 3 seats and be row behind has 4 meaning that you are 4 people sharing 3 screens and seat pockets. No room to put your legs under the seat in front of you because they are not aligned with the seats in front. I fly all the time and have never seen this. I am short and has absolutely no room for myself or even my iPad and headphones. Horrible experience. Never flying with Brussels airlines on a transatlantic again!"

Nadelen: "Rows are very close together. We were packed in like sardines. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front. Not "user-friendly"."

Nadelen: "Could not get my boarding pass before reaching my last terminal because it was not ready from Montreal or Toronto, and no staff were available elsewhere in the airport. this prevented me from making necessary purchases to bring with me to Kinshasa, my final destination."

Voordelen: "Tout était parfait, je n'ai rien à dire sinon bravo pour le service"

Nadelen: "The connecting flight was an hour late. We set inside the plane all this time while the crew could not decide what to do with luggage of a passenger who never showed up. The luggage was being removed and put back -and repeat several more time of the same- for a bit more than an hour. When we finally took off, there was an unpleasant surprise - we had to purchase our food. I had never had this experience before that we would not be offered food on a connecting flight and obviously was not prepared. Not only there was not food, or even a tiny snack offered, one had to buy mere water. Overall, very disappointed. BTW, our flight was not even on display anywhere at the Brussels airport, wrong gates were shown in our tickets and we almost missed boarding..."

Voordelen: "Crew was polite in spite of their frustrations and ours."
Nadelen: "Power outage at Brussels airport caused a delay (no ones fault), a drunk man was let on the plane, which led to us detouring from taxi to another gate to have police escort him off. This led to extra security checks of hand and checked baggage. They found an extra bag? Which led to extra, extra security checks. Worker fell off the luggage conveyor belt, plane was surrounded by medical staff and an ambulance. We finally took off, 3 hours late. I arrived at St. Petersburg, but my luggage did not. The next day I found out it had been sent to Frankfurt. An absolute disaster, many of the problems could have been prevented by more diligence from the airline."

Voordelen: "Good crew."
Nadelen: "3 hour flight to Athens would have been much better if they at least offered water at no charge!"

Nadelen: "Brusels airlines left and arrived with 40 min delay for a flight that should be only 1:50 hour"

Voordelen: "Overall plesant."
Nadelen: "No snack not even a peanut. Transfer was stressful walk bus more walking customs control and very tight schedule."

Nadelen: "We were flying to Brussels about three weeks after the terrorist attacks at the airport, then home ten days later. So I understood the lines and the extra security. But the last communication I got from them (via United Airlines) said that our flight was leaving at noon on Sunday. Without notifying me, they moved our flight up to 10:15, so we missed it. We were able to get on the same flights the next day."

Voordelen: "Accepted a little bit extra wight with no charge and easy boarding and good times"

Voordelen: "At the gate there was a wonderful United Airlines employee (the flight was operated by United Airlines) who made an extra effort to organize me and my husband seats next to each other. The flight was full and we didn't have seat bookings before boarding."
Nadelen: "I didn't like the food which is usually expected on airplanes. Still, there is one quite simple thing that is possible to arrange to improve the quality - fresh bread instead of dry and hard one. Comfort - the airplane had 3-seats rows on sides. I prefer 2-seats rows. I haven't noticed that bigger planes mean automatically cheaper flight tickets. Therefore I definitely choose less crowded plane with more comfort. Entertainment - the TV was touch screen. Modern idea but poor realization. The TV user interface was very hard to manipulate because the extra mouse that had to be brought on right button hardly moved."

Voordelen: "They really had a great range of movies, shows & games. The movies included recent releases & classics, and the some shows were whole seasons which was nice for a long flight. The crew was very nice - I certainly wouldn't have been after the way some of the passengers were treating them. They were accommodating to everyone's needs- bringing the newly vegetarian woman a different meal, picking up the whole curry chicken dinner a child threw across the aisle that the mother would not pick up, drink service was offered several times & so was garbage pick up."
Nadelen: "The boarding process was HORRIBLE. We were delayed due to a poor boarding process & uncooperative passengers who refused to adhere to the security guidelines. (In there defense it was basically going through another security checkpoint which we had all already gone through, but COME ON people!) They were trying get people to check all rolling carry-ons due to limited space while letting people with MUCH bigger bags on to the plane- I could have fit in a lot of those people's carry-ons! The seats were the thinnest I've seen for a long-haul flight & not at all comfortable- impossible to sleep on a 9 hour flight. The headrests were awkward & my husband's was broken. So then we were delayed for our last flight home out of DC. It may not have been the airlines fault entirely but the whole system was screwed up & I have had much better experiences with other airlines for transatlantic flights."

Nadelen: "boarding was later then it should be, also when the boarding starts everything was super slow, and they try to put all people from one plane to one bus ..in the end when was completely crowded and there were a few people that really can't get in because there was no space left, finally they bring another bus for them... Our departure was late and we were half hour later in Warsaw."

Voordelen: "There was a medical emergency two hours into the flight and the flight attendants did a very professional job of handling the situation."
Nadelen: "Boarding was disorganized and after standing in line to board we were told to go to the transfer counter to get another boarding pass. This additional step should have been more clearly communicated to passengers so we could have taken care of it before we stood in the boarding line. We were sitting in the terminal for 90 minutes prior to the flight and never heard an announcement to go to the transfer counter prior to boarding. We already had boarding passes issued when we embarked on our connecting flight from Ljublana to Brussels. I was hammered by surprise with a 90 Euro extra bag fee but did not pay a fee for this extra bag on my trip to Europe from Dulles. This bag was a small athletic bag that was just over the carry on size limit and did not weigh that much because it only had clothing and shoes. Ryan Air pulled a similar stunt on me earlier this year and I've decided never to use Ryan Air ever again. I'm adding Brussels Airlines to my list of airlines never to fly again because of these ridiculous baggage fee policies. Really shortsighted business practice on their part. Lufthansa all the way for me!!!!"

Voordelen: "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"

Voordelen: "On time departure"
Nadelen: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."

Nadelen: "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."

Voordelen: "The flight arrived ten minutes early at our destination."
Nadelen: "Extremely small and uncomfortable seats even for a small person."

Voordelen: "All!"

Voordelen: "I liked how the crew on the plane worked. Very nice."
Nadelen: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."

Nadelen: "No air conditioned 2 hours late Poor ground service"

Nadelen: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Voordelen: "Cheap flights, priority boarding."
Nadelen: "No meal included, no entertainment provided"

Voordelen: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Nadelen: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."

Voordelen: "It flies direct to the airport that I wanted to go to."
Nadelen: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."

Voordelen: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Nadelen: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."

Nadelen: "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"

Nadelen: "Very long queues at boating in Charleroi airport"

Voordelen: "Pleasant staff."
Nadelen: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."

Voordelen: "Cheap with early booking"
Nadelen: "No food, even free coffee."

Voordelen: "Crew very friendly."
Nadelen: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."

Nadelen: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"

Nadelen: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"

Voordelen: "Crew were friendly! The app for the journey is good."
Nadelen: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."

Nadelen: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"

Voordelen: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Nadelen: "NA"

Voordelen: "nice servers"
Nadelen: "no kosher food for free"

Voordelen: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Nadelen: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."

Voordelen: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Nadelen: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"

Voordelen: "No food or entertainment on this flight,"
Nadelen: "I found the luggage allowance confusing"

Voordelen: "Actual in-air flying experience was smooth."
Nadelen: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."

Voordelen: "I will never take flight with this company again!!!!! The worst ever shame on you"
Nadelen: "Layers"

Voordelen: "Horrible company never book with them"
Nadelen: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"

Nadelen: "Coûts cachés. Avion sale et vétuste."

Voordelen: "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Nadelen: "Boarding involved a long wait standing on the tarmac in the sun."

Nadelen: "Long wait in line to get on the airplane, No bathroom availability!"

Voordelen: "Flight on time"
Nadelen: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."

Voordelen: "Staff were friendly, when they weren't trying you charge you for everything"
Nadelen: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."

Voordelen: "Nice new plane and caught up time even though it was late leaving left Luton late"
Nadelen: "Left late"

Voordelen: "The crue was excellent."
Nadelen: "i was surprised by the high extra charge we have been requested to pay for the suitcases. Wizz attracts clients by offering low prices. while in fact the price is much higher than with other companies. price paid for the suitcases, 235 eur, is an additional ticket. unbleivable. and no one tells us that the extra fees might be as high as the ticket itself. personnaly, in future, i shall avoid flying with wizz and i shall never recommend this company to anybody!"

Nadelen: "Boarding and getting off the plane via bus"

Voordelen: "because Wizzair needs a way to terrorize psdsengers about luggage size. It did not affect me personally, but it is shooting and scary how Wizzair bitches about 1cm oversized bsgs"
Nadelen: "Wizzair has the worse reputstion ehen it comes to checkin and boarding. People still fly because it is cheap and poor people are willing to take a lot of terror to save a few bucks."

Voordelen: "I put on my VR goggles and noise cancelling headphones as soon as I was allowed to and I watched 3D movies during the whole flight."
Nadelen: "There were too many announcements about food / things Wizzair tried to sell me, it would be best if they'd leave us alone until the end of the trip."

Voordelen: "Great price, excellent service."
Nadelen: "The size of the free cabin bag - too small"

Nadelen: "on the flight back we waited in the bus for a very long time before we were taken to the plane."

Nadelen: "I tried for 3 days after I booked my flight to pre pay for 2 mid size bags we were going to check for the flight. In the 10-15 attempts or so, none of them ever went through. I tried everything I could, until finally giving up. I figured I could try my best to explain at the airport. Terrivle plan. The airport charge for 2 bags was 65 euros each! More than the cost of the one way flight! Nobody could help at the airport despite me explaining in detail that I had tried multiple times to book online to save $. Seats were smallest I've ever been in, lines were extremely confusing and unorganized in boarding, and the air conditioning wasn't working. Will never fly wizz air again"

Voordelen: "For the first time I am saying thanks to Wizzair for being late in departure time, otherwise I would not manage my flight back to Warsaw."

Voordelen: "I liked that everything ran smoothly for the most part. I'd definitely fly with them again."
Nadelen: "I didn't realize I had to check-in 3 hours prior to my flight or else I'd have to pay almost 50$ extra for a boarding pass!!! One of the women at the counter was extremely rude about it (while the gentleman was very nice and helpful). There was no entertainment on the plane, but I didn't expect any, but I didn't realize how short the leg room would be... my knees literally were shoved into the seat in front of me the entire fight."

Nadelen: "hidden charges - not clear when booking that there is a fee for everything, even for carry on bags if a certain size, selecting a seat, if not checked in on line, and the list goes on, soft drinks too"

Voordelen: "I've reserved front seats with more leg room, which was ok. I am 1.76 height, so I can't imaging higher people in regular seats."
Nadelen: "Seats are non recliners and very thin. I had speedy boarding, when boarding started I went to board, but was stuck at the gate itself for 15 minutes with all passengers without place to seat. Terrible."

Voordelen: "Retard à cause d'un passager malade, mais équipage professionnel et très aimable."

Voordelen: "cheap"
Nadelen: "dirty plane and unfriendly staff"

Nadelen: "Half hour later departure; very limited selection of snacks"

Nadelen: "Terrible boarding process in Budapest airport... Gate was located in some kind of hangar on the runway. We waited one our inside the plane to take-off because air routes were busy"