Vind goedkope vluchten naar Salt Lake City

"Je suis un Franco Americain de 63 ans residant aux US depuis 38+ ans. Apparement mon retour vers Miami a ete booké sans baggage !!!??? De toute evidence une grossiere et innacceptable erreur !!! Comment puis rentrer chez moi sans bagagge ??? Imaginez ma surprise quand Air France m'a informé au "checkin" que mon billet de retOur n'incluait pas un baggage et a refusé de me laisser embarquer avec ma valise de 21 kilos si je ne payais pas un " suplement de €60. A €960+ ce billet ne qualifie pas particulierement de billet "discount"!!!??? Pour compliquer les choses encore un peu plus suite a un traumatisant vol de picpokets dans le metro parisien qq jours avant mon retour je n'avais plus de carte bancaire. Depuis presque 40 ans de voyages entre mes 2 pays je n'ai jamais eu une experience plus desagreable et humiliante dans un aeroport. De retour en Floride a la maison je suis stressé triste humilié et terriblement deçu par ce dernier jour dans ma ville lumiere de naissance."

"We paid for preferred seating for extra leg room. On 3of the 4 flights the preferred seating were regular seats with no extra leg room. It was deceitful to advertise those seats at preferred seating. I would not have wasted my money paying extra had I known what I was getting."

"It was hard to hear the PA announcements for boarding. Maybe also post the info on the screen? Or allow the attendant to pull down his mask when speaking into the PA system?"

"Our favorite flights. Straight shots, with as much comfort as one would expect."

Voordelen: "For full plane went well"

Voordelen: "L’accueil et l’aimabilité du personnel qui laisse à désirer. Le confort est vraiment mauvais. Le dinner était vraiment léger."
Nadelen: "La Nourriture, le personnel, le confort."

Voordelen: "Excellent"
Nadelen: "Nothing short"

Nadelen: "Wouldn't let us on the flight when there was plenty of time to get there. Manager was arrogant and slow - didn't care. Poor policies at that airport."

Nadelen: "Need display screens for entertainment."

Voordelen: "Very comfortable"

Voordelen: "Crew was great, cabin was clean"
Nadelen: "Wi-Fi was very spotty."

Nadelen: "Less announcements about masks we get it We don’t need instructions on hand washing Drink service needed"

Voordelen: "It was nice that middle seats were not filled."
Nadelen: "It was silly that the flight attendant said we had to pull mask up between bites of food."

Voordelen: "Fue muy buen vuelo y el personal muy amable Gracias !!"
Nadelen: "Lo q mas me gusto q fue un vuelo a tiempo y amables el personal"

Voordelen: "Fue un vuelo muy tranquilo y todos muy amables gracias!!"
Nadelen: "Muy cómodo el avión y el personal"

Voordelen: "Comfy without the middle seats being filled! Good entertainment and inflight wifi!"
Nadelen: "So over gold fish and biscoff cookies! I know with Covid it really affected meal service but Delta’s meal service is pathetic!"

Voordelen: "Plenty of room and everything was on time!"

Nadelen: "I didn’t take the flight. Due to a change in my post-flight quarantine lodging arrangements in Salt Lake City, I needed to change the date of my flight. Delta directed me to Aeromexico to make any changes. Aeromexico refused to allow any changes. So I was forced to not take the flight and buy a new ticket for a later date."

Voordelen: "Boarding was good"
Nadelen: "Plane smelled like urine"

Nadelen: "Slat Lake is not good for mobility challenged people."

Voordelen: "NA"
Nadelen: "Informing that the flight would delayed by three hours ahead of time would have been amazing. Instead of extending the delayed time every 45 min making us miss all the other opportunities to fly out"

Voordelen: "The sanitizing of the aircraft was beyond expectations. The personal wipes were a plus so we could clean the areas around our seats to our satisfaction. The individual snack bags are a great idea to minimize handling. The boarding rear to front should have been in place years ago and the deplaning was about normal front to rear with distancing."

Nadelen: "100% as always.. delta has never disappointed! Keep up the good work guys"

Voordelen: "I appreciate that Delta chooses customer safety over profit by not packing flights and continuing to social distance."

Voordelen: "Had a great professional crew even the pilot walked through the plane to answer questions"
Nadelen: "Nothing delta returns to the top"

Voordelen: "crew was exceptionally kind and helpful. I felt they really cleaned up, sanitized, even participated sanitary clothes and hand sanitizer to everyone."
Nadelen: "Nothing, perfect. better than expected."

Nadelen: "Cleanliness"

Voordelen: "We were very efficiently boarded, however there was a mechanical problem. The flight attendants helped every one know where their connecting gates were, as we have exactly 9 minutes to make that connection."
Nadelen: "We were very efficiently boarded, however there was a mechanical problem. The flight attendants helped every one know where their connecting gates were, as we have exactly 9 minutes to make that connection. We would like to give a shout out to the baggage team that were able to transfer our bags in such a short amount of time. And also to the San Jose flight that we did for four of us."

Voordelen: "Nothing"
Nadelen: "everything, never flying with delta again"

Voordelen: "Crew was great very clean and comfortable plane"
Nadelen: "Food was very inapropriate for the hr"

Nadelen: "Better choices for food"

Voordelen: "Very courteous"

Voordelen: "Great crew, comfy seats and efficient boarding!"

Nadelen: "I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally."

Voordelen: "Friendly flight attendants. I appreciate the complimentary bag check for my carry-on bag to the destination."

Voordelen: "Équipage commercial chaleureux et efficace"
Nadelen: "Angle inclinaison des sièges de première"

Voordelen: "Liaison quotidienne fiable"
Nadelen: "C’est un petit jet avec espace limité"

Nadelen: "Ran 2 1/2 hours late, poor customer communication"

Nadelen: "Tout"

Nadelen: "Le choix des films, la nourriture, l'information de vol sur la tablette"

Voordelen: "Personnel courtois"
Nadelen: "2h de retard ..."

Voordelen: "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Nadelen: "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Voordelen: "L’horaire Respectée"
Nadelen: "Rafraîchissements peu de choix"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "?"
Nadelen: "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Voordelen: "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Nadelen: "Un autre transporteur!?"

Nadelen: "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Voordelen: "Le personnel de Board a ete formidable. Le siege etait tres confortable"

"They canceled my flight yesterday from Columbus Ohio so why ur sending me this shit"

Voordelen: "Plane was empty so got a whole row to myself!"
Nadelen: "One flight attendant in our area was not friendly and quite abrupt. Food wasn't good but desserts were great. American movies were a bit old."

Voordelen: "The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs."
Nadelen: "The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold."

Voordelen: "The crew was fantastic, never bothered sleeping people, and had a great trip."
Nadelen: "Nothing, best transatlantic flight I’ve had so far honestly."

Voordelen: "Great flight and food options."
Nadelen: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Voordelen: "Hydration station during the long flight. Leg room adequate."
Nadelen: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Voordelen: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Nadelen: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Nadelen: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Food and service were phenomenal, and the seats were very comfortable."
Nadelen: "Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Lufthansa is great."

Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Voordelen: "Short flight so no entertainment, but got a continental breakfast anyway. Good cofeee. Flight on time."
Nadelen: "There was no downside."

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Everything was dood"
Nadelen: "No complains"

Nadelen: "I missed somehow the distribution of headsets, and I never got one (after asking for one). (Un-)fortunaltely there was no movie I really wanted to watch, or classical music for my taste (recitals, chamber music). Anyway, this is not a major problem, just a tiny glitch. The random boarding went surprisingly well, although I'd prefer the more structured version. Until there is bread, butter and cheese, I am fine with the bland food."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Nadelen: "Plane came in late and I miss my connecting flight to New York. I had to stay over night in Frankfurt, and fight to get room and meals services, due to their mistake!"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."

Voordelen: "Enough space for my legs, cabin crew okay"
Nadelen: "No entertainment"

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Voordelen: "Nothing much"
Nadelen: "The stewardess was rude and super pushy. It reminded us an old times of Ryanair"

Nadelen: "no peanuts?"

Voordelen: "Crew was very pleasant."
Nadelen: "There were no announcements at all about the delays! It was confusing and poor service."

Nadelen: "Noise in aircraft. Transit time between flights was too short."

Voordelen: "Cool crew"
Nadelen: "More leg space on economy section"

Voordelen: "Clean and very good stewardesses"

Voordelen: "Easy, efficient"
Nadelen: "Entertainment, food, comfort"

Nadelen: "Nothing!"

Voordelen: "Newer plane with comfortable seat for coach. I liked the two-four-two seating arrangement. The direct flight to my destination was a plus."
Nadelen: "Nothing was negative."

Nadelen: "40 minute delay No food on a three-hour flight, first European airline to implement the same policy that US airlines have used for domestic US flights"

Voordelen: "Food good. Crew very nice."
Nadelen: "Seats very uncomfortable."

Voordelen: "Legroom was sufficient on this leg because I paid an extra $80 for an exit row."
Nadelen: "Having to pay extra for normal legroom"

Voordelen: "The crew on-board were polite and did a fairly decent job, with what they had to work with... It's a big long flight of 11+ hours, so tough to deal with so many people. An unexpected surprise was the nice selection of all types of movies to watch and kill time."
Nadelen: "300+ People on a plane will "radiate" heat, so the temperature inside the cabin after 6 hours was so hot that I was perspiring profusely. I even requested it be adjusted, which it seemed to be for a few minutes but then right back up to 27°C... it is too long of a flight to be that uncomfortable with no adjustments considered. I asked other passengers if they too were "uncomfortable" ALL said yes. This would have solved also in my opinion the screaming small children that were also obviously "irritated" A cooler cabin would have induced a "sleep" environment, none of which I was able to get. Sadly, based on this alone, I will not fly SAS again, unless Business Coach class or 1st Class. I was surprised that an additional Coca-Cola was charged for when some beverages were complimentary... puzzling."

Voordelen: "On time good food excellent entertainment clean plane good crew"

Voordelen: "Everything was done quite well - not too fussy. Limited free drinks options on a transatlantic flight perhaps being the only possible complaint."
Nadelen: "Limited free drink options on a transatlantic flight."

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Voordelen: "Flight was unremarkable in every good way. Food was above expectations and the crew was exceptional."

Nadelen: "Expensive rates on luggage"

Voordelen: "Very friendly crew Intime departure and arrival"
Nadelen: "It was extremely cold in the plane (I was in row 32). Many passengers had the blue blanket wrapped around them even over their head"

Nadelen: "On time, efficient, friendly staff"

Voordelen: "The flight crews were great. The entertainment on the long flight was good. The food was abundant."
Nadelen: "While in Stockholm we had a flight delay and multiple gate changes. The lack of communication was frustrating. The food was too spicy for my taste as well as my 2 yr olds. No options were offered on the menu."

Nadelen: "Cheap airline, entertainment system failure, paying for soft drinks?????? Food was an absolute disaster on one flight and no food service at all on the second flight. Abysmal service on both legs. Call for further details."

Voordelen: "Quick flight"
Nadelen: "1 hour delays and 70 euro bag fee"

Voordelen: "Comfy seats. Good good service. Great video options."
Nadelen: "SAS staff seems sort of cold and cranky."

Voordelen: "Good legroom good food in early"
Nadelen: "Waiting area at gate to small not jalf as much seating as needed"

Nadelen: "We paid over $75 for each piece of checked luggage. We could have saved 40% by pre-purchase but were not warned when purchasing our flights for almost the same price as the cost of the luggage."

Voordelen: "This was one of the best airlines we've flown. Great food, plenty of room, friendly stewardesses and good service overall. We will definitely try to book with SAS again."
Nadelen: "Nothing. There was nothing to not like. In fact they fed us too much!"

Voordelen: "The movie selection"
Nadelen: "To be boarded and wait for more than 45 minutes inside the plane for a second pilot."

Voordelen: "Super Ontime"

Nadelen: "My 1st experience on SAS & everything was late: takeoff over an hour late, and upon arrival in CPH we were delayed again to exit the plane because they couldn't get the skyway door attached to the plane."

Voordelen: "I was able to sleep most of the flight."
Nadelen: "Plane left Newark an hour late and I missed my connecting flight in Oslo. Once I did get on a flight from Oslo to Copenhagen, there was no room for my carry on luggage. The stewardess took it and said it would be put in cargo, but now they can't find it! Two bad experiences with SAS in a row. Don't want to use them again."

Nadelen: "I have already answered this question. Enough."

Nadelen: "Check-in was slightly confusing to know where you had to go."

Voordelen: "the plane arrived"
Nadelen: "booking Boarding comfort Food service"

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Voordelen: "We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one)."
Nadelen: "You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone."

Voordelen: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Nadelen: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "I would have like to have more options and live news an sporting activities on the flight."

Voordelen: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."
Nadelen: "wifi - never worked"

Voordelen: "Great aircraft, good food, awesome crew, very comfortable seats, the entertainment was really good. Overall super pleased. Hopefully it'll be the same on our return back to DC"

Voordelen: "Flight was fine, service good, and our seat choice excellent."
Nadelen: "We left an iPad on board in Copenhagen and found that there was no way to inform SAS!"

Voordelen: "Food good; nice drinks selection; no food available on demand"
Nadelen: "Inattentive service; few entertainment options"

Nadelen: "Wasn't assigned a seat and had to stand in a long line to wait to confirm that I had a seat for a flight I booked over 3 months earlier."

Nadelen: "Could not even PAY for an upgrade due to a meal request, even though I brought my own food - and would waive the meal request. Inedible vegetarian meals in flight. Earbuds didn't work. At least I had my own to use. Plane became stifling warm mid-way. Friendly flight crew does not make up for the terrible gate experience and inflight discomfort. SAS cares about profits not passengers. Plan to take another airline on future flights to Europe."

"I need to go back to waterloo this week"

Voordelen: "Seats were okay, even with an upgrade, still tight and I'm only 5'3". Drinks and snacks were served so plan ahead for food to Hawaii. Otherwise, I feel like there staff was great and doing their best to make everyone safe and respected."
Nadelen: "Very little seating at Phoenix airport."

Voordelen: "The crew was friendly, the cabin and bathrooms were very clean and the separation among passengers was unexpected and great"
Nadelen: "My flight was laid over due to weather so it may have been helpful to get a new boarding pass as we left the cancelled flight and maybe a voucher to help with hotel & food."

Voordelen: "Seats were great! No snackage... #covid19"
Nadelen: "Drinks"

Voordelen: "excellent service very happy with the crew"
Nadelen: "Better food"

Nadelen: "The plane was cold. The entertainment was mediocure. The staff was telling the people to get in their seats quickly as they had missed their scheduled time for take off. Yet, they 1st said we would board a little late because og clearing out the previous flight. And, no one could get carry-ons above their own seats and had to go back to then come forward. The attendants should monitor better what is brought onboard. I thought they were rude. And it took almost an hr to get our luggage at the carosel."

Voordelen: "Nothing"
Nadelen: "Be on time. Run planes that aren’t constantly breaking down."

Voordelen: "Great crew and staff."
Nadelen: "I didn’t notice that the aircraft didn’t have chargers so my phone died mid flight. I wish there were chargers on long flights."

Voordelen: "Pilot was awesome. Beautiful landing. Got us there safely."

Voordelen: "Confortable seats"
Nadelen: "NA"

Voordelen: "It was a short flight but it was clean and comfortable. The boarding process was organized also. Crew was friendly and helpful."
Nadelen: "Everything was good."

Nadelen: "Rude crew member who yelled at me from across the cabin. I had stopped at an empty row to sit and look out a window. She yelled at me to return to my seat."

Voordelen: "Absolutely nothing!"

Voordelen: "Nothing special."
Nadelen: "You cannot recline the seats."

Voordelen: "Service/entertainment on the plane was great."
Nadelen: "We were unable to check in the night before due to website issues and made it so we didn't have seats assigned until everyone else was boarded onto the plane and because of that I couldn't sit next to my girlfriend."

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "The crew was very nice"
Nadelen: "It was too warm and a bit uncomfortable"

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Nadelen: "Waited one hour and 50 minutes for my luggage. The ENTIRE flight had to wait 1 hour and 50 minutes for our bags to come in on the carousel. There were no apologies or explanations or compensation offered for our wait. Absolutely unacceptable."

Voordelen: "Wonderful and on-time!"

Voordelen: "Comfortable seating and attentive service"
Nadelen: "Remote terminal which required walking stairs with carry-on bags, and two bus rides to reach the plane. No food other than packaged snacks in first class. No seatback video screen."

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Nadelen: "Uncomfortable plane"

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Voordelen: "Everything was on time"

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Voordelen: "Non stop and an on time arrival after 20 min delay at phl when no gate agent could deplane previous flight. After being re-ticketed from overbooked united flight all in all not bad at all."
Nadelen: "They happen from time to time,... from many unassigned seats causing long gate line where several butted to the front to random noises during the flight from passengers to 6 bathroom trip guy just weird all around. Plus the multiple gate changes by PHL which are to be expected. Just a regular PHL departure,..."

Voordelen: "tout le service en général."
Nadelen: "rien"

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Voordelen: "No problems, friendly crew"

Voordelen: "Professional crew. Good landing."
Nadelen: "Twice delayed because of delays in Newark connection. Need more room in coach."

Nadelen: "The touch screen for the video monitors need to be replaced. It was very difficult to select a movie."

Voordelen: "Comfortable aircraft with an efficient and present crew."
Nadelen: "First, passengers had to wait in the main terminal for a bus ride to a remote terminal to wait to board. The only food items offered in first class were unhealthful packaged snacks. On a flight such as this, at 8:12 am, something like a breakfast wrap would be more appropriate, especially considering the fare charged."

Voordelen: "Nothing spectacular when sitting in economy."
Nadelen: "Agent at lost baggage was less than desirable. His attempts to read my mind failed miserably."

Nadelen: "Escape row seat in a non-escape row wasn’t too fun or comfy. Took half the flight to connect to the WiFi to watch movies to discover that the selection was limited and poor selections at that."

Voordelen: "Crew On time Boarding"
Nadelen: "Seat space very tight and I’m not a very big person Seat ahead of me fully reclined left me even less space Seats are very uncomfortable Expected more for the cost of over $200 one way"

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Nadelen: "It was a 767 what was a good surprise at first but very old. Food was not worth eating, crew was fine. The seats like the airplane, old."

Voordelen: "Rien de spécial."
Nadelen: "Le confort. Le divertissement."

Nadelen: "Free wifi for business class customers. $6,000 ticket then asked to pay 10/hr for wifi is insulting!"

Nadelen: "The plane didn’t have water in the bathrooms in the back of the plane so we had to use wet wipes to clean our hands afterwards. Entertainment system was slow. No complementary meals offered even though it was an international flight."

Voordelen: "Très bonne compagnie"
Nadelen: "un avion un peu plus moderne"

Nadelen: "Pas de repas d'inclus"

Nadelen: "Would've been better if Air Canada had not downgraded the land to a propeller plane!"

Nadelen: "Retard pour embarquement, aéroport pas facile très très longue distance à faire plus contrôle supplémentaire failli pas le faire malgré une heure trente d’escale prévu. Transport par autobus pour l’avion... ouf pas reposant et vol super plein pas d’espace pour bagages cabine"

Nadelen: "Juste une petite boisson! I aurait pû donner un petit déjeuner."

Nadelen: "Départ à temps Avoir écran pour info divertissement à bord"

Voordelen: "Le personnel était très bien"
Nadelen: "Offrir un repas"

Nadelen: "Délai long, failli manquer notre connexion et nous avions 2:30 entre les 2."

Nadelen: "Almost missed my conection. Never on time."

Voordelen: "Confort du siège + quantité et qualité des divertissements"
Nadelen: "Repas offert"

Voordelen: "Divertissement même si prise de son ne fonctionnait pas bien."
Nadelen: "Retard d’une d’heure en raison de l’arrivee Tardive de l’appareil. Changement de porte déplaisant."

Voordelen: "Avion neuf. Divertissement et équipage. Vol sans retard"

Voordelen: "1. Gentillesse de l'équipage 2. Rapidité du personnel à bord 3. Efficacité de l'avion"
Nadelen: "1. Wi-Fi indisponible 2. Aucun système de divertissement intégré au siège à bord"

Voordelen: "The in flight attendants were very helpful and attentive. Boarding was quick and organized."
Nadelen: "The entertainment system didn’t work well to start, and then stopped working altogether 2 hours into a 5hr flight. The staff tried to fix it and were very apologetic, which made up for it. The seats were a little too hard for me. I was pretty sore by the end of the trip."

Nadelen: "Pas de box office"

Voordelen: "D’être arrivée à bon port en toute sécurité Ponctualité du vol Les agents de bord qui s’expriment en français. Même si avec difficulté pour certains, bel effort de communiquer dans la langue du passager."
Nadelen: "Il est très difficile d’entendre le pilote au micro. Par chance il n’y avait pas de message d’urgence à transmettre car nous peinions à l’entendre. Aucun service de la part de l’équipage lorsque nous pesons sur la demande d’assistance située sur notre siège. Ils ne répondent pas à l’appel autre que pour fermer, à distance, la demande de soutien. Extrêmement déplorable et dangereux si un passager a besoin d’aide ou à un malaise. Très très très décevant. Première fois où cela arrive sur un vol. La « grande variété » de divertissements sur l’application air Canada rouge.......très très difficile d’obtenir une connexion (un des passagers avec moi n’a jamais pu l’obtenir ) et finalement .....pour une « variété » et « qualité «  très discutable. Manque d’espace flagrant pour les jambes. Confort laisse à désirer."

Voordelen: "Personnel agréable , air canada est super en général mais éviter ac rouge pour les plus longs vols. Nourriture et service bien."
Nadelen: "Première expérience avec air canada rouge pour l’europe... plus jamais! Les espaces/sièges sont petits, inconfortables. Les gens sont tellement inconfortables qu’ils se promènent (marchent) dans l’avion...Pour un vol de quelques heures cela va mais pas pour un vol de 10 heures ..."

Voordelen: "Rien"
Nadelen: "Que des retards. Informations transmises erronées. Entreprise contractuelle à Venise et nous rappellent qu’ils ne travaillent pas pour AC"

Voordelen: "Seats rotate during recline. Washrooms are nice and big. Window shades are electronic. Dims the cabin but you can still see out. Very comfortable. Very stable in the air, like a 747. Great entertainment package. Free wine."
Nadelen: "Pretty much the worst food I’ve had and I’ve travelled a lot, all over the world. You would think on a flight to Paris that the food would be excellent?!!"

Voordelen: "Vol Bucarest-Montreal. L'equipage mega gentil. On est arrivé avec 30min plus tot que prevu"
Nadelen: "Le confort - 9h dans un siege en survolant l'Ocean (tu vois rien) et aucun ecran pour te dire ou t'es, aucun aucun ecran pour divertissment, tu peux louer une tablette à 10$ pour avoir les films et un peu de divertissment. Mais il y aurait aucun probleme si le prix du vol etait à 50% que le vol Lufthansa avec le confort necessaire. Comme j ai dit c'est un low cost à prix normal et je ne trouve pas normal."

Voordelen: "Qualité des équipements. Gentillesse du personnel."
Nadelen: "L’avion arrivant de Montréal pour m’embarquer à Québec à dû rebrousset chemin pour « bris mécanique ». Conséquence? On me dis que je perd mes correspondances et ne pourrai être à Berlin que 24h plus tard que prévu. J’ai réussi à « trouver un vol » avec une apps sur mon Iphone. Et apprendre l’existence de ce vol à la préposé."

Voordelen: "À L'heure et même en avance. Service excellent."
Nadelen: "Divertissement médiocres, repas ordinaire,"

Voordelen: "Réponse claire et precise"
Nadelen: "Rien"

Voordelen: "The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018."
Nadelen: "Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should."

Voordelen: "Amabilité du personnel"
Nadelen: "Pas assez de place pour les bagages"

Nadelen: "Mix up with seating had boarding card reprinted twice and no one could explain why it happened. Staff otherwise were good."

Nadelen: "The flight was delayed I had to wait for more than an hour"

Nadelen: "Transfert à la course"

Voordelen: "Crew member"
Nadelen: "Audio Jack a little bit broken"

Nadelen: "Didn't board as I missed the connection."

Voordelen: "Our seats were much better on this flight than our longer leg. I was much more comfortable. The entertainment was just as good as our international flight."

Voordelen: "Malgré le retard du vol précédent, j'ai été prise en charge pour embarquer dans ma correspondance pour Paris."
Nadelen: "Le personnel était mal aimable. Pas de sourire, pas de formules de politesse. J'adore air Canada mais l'équipage que j'ai eu pour ce vol ne reflétait pas du tout un esprit de service. Et ma valise n'a pas suivi jusqu'à Paris ! J'ai du annuler une partie de mes vacances!"

Voordelen: "Food was good. Flight staff was pleasant."
Nadelen: "Boarding took forever. There was a child that screamed the entire way. Wish flight staff was trained on calming children, even though I know it was just bad planning on the parents. Also wish there was a hygiene policy. Half the flight was not wearing deodorant, and you could tell."

Nadelen: "En cas de retard nous le communiquer. Nous sommes dans l'embarras à savoir si nous pourrons être en temps pour le relais pour le prochain vol. Pour une personne âgée c'est stressant. Merci"

Voordelen: "Le service était excellent"

Voordelen: "Assez confortable et les écrans étaient fonctionnels..bel atterrissage"
Nadelen: "Air clim a fait défaut au départ mais pas trop incommodant"

Nadelen: "No TV"

Voordelen: "Flight crew was nice and accommodating."
Nadelen: "They should be more thorough in the economy clad cabins to make sure that passengers have their bags put away way before we leave the gate. Flight crew hardly walked through the aisles in economy and were attending to th other cabins more."

Voordelen: "As we approached Raleigh ~3:15am, over 4.5 hours late, the pilot apologized for the delay, which was thoughtful of him. And we arrived in one piece, so that was good too."
Nadelen: "While waiting for the flight, I whined on FB about our probable delay, and a friend responded with "I'm guessing that you're crammed at the end of that terminal hallway with about 10 other gates of people with no airplanes, no information, and 2 AC employees." Spot on. Apparently such delays, understaffed gates, and failures to communicate with passengers are par for the course. Friend even predicted the free bagels AC would eventually offer at the restaurant that closed 3 hours before our flight finally left. He didn't predict the multiple announcements about assorted other flights not having functional restrooms so please pee before boarding."

Nadelen: "Nalgré avis donné à l'agent de bord de l'état d'ébriété de 2 passagers, ces derniers ont reçu 7 vodka tonic. L'agence connaissait car clients réguliers. Ils avaient de la difficultés à descendre de l'avion. Déplorable."

Voordelen: "Overall service & friendliness"

Voordelen: "Personnel gentil"
Nadelen: "Manque de service"

Nadelen: "Going through 6 stages of security!!!! I understand to be safe, but good grief! I bought a bottle of liquor in the duty free at the Budapest airport thinking doing it this way I would not get harassed. Wrong!!! They freaked out and held us up even longer! We almost missed our last flight because of all the security steps we had to go through!!! And so did many other people. It's a ridiculous system, it should all be done at once with only having to stay in the long line ONCE! And to scan our own passports and waiting to see our name on some board to be able to leave that particular room just to be met with even longer lines afterwards is insane. I am not a tech savvy person, as I am sure a lot of others are not either, and I got barely any help to show me how the heck to do all of that! Unacceptable!! And to top everything off, an item was stolen out of my daughter's suitcase somewhere along the way!! Replacing it cost me about $40!!!"

Voordelen: "Le choix proposé sur la tablette. Le repas."
Nadelen: "L'odeur des toilettes, pas longtemps mais assez."

Nadelen: "I had to delay my whole trip one day as the fight was late by 5 hours. I had made specific plans to reach delhi on April 21. Since I am a physician, it wasn't easy to arrange coverage so I could make it to delhi for a particular event. And this delay in flight was a major disappointment and made all the effort futile."

Nadelen: "My Original flight was cancelled 3 hours prior to departure. Had to wait long lines at Air Canada customer service. Due to slowness of process, was not able to take other departing flights to other close airports. Had to stay the night at hotel."