Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten naar Siena
Gemiddelde prijs retour
Topdeal enkele reis
Je kunt niet direct vliegen naar Siena. KAYAK raad je aan om te vliegen Florence-Peretola (FLR) (55,57 km vanuit Siena). Vanaf daar kun je een auto huren of een taxi krijgen.
De dichtstbijzijnde luchthaven is San Dalmazio San Domino Island (TQR) (32,64 km). Andere nabijgelegen luchthavens zijn Florence-Peretola (FLR) (55,57 km), Pisa Galileo Galilei (PSA) (85,82 km), Perugia Sant Egidio (PEG) (98,91 km) of Campo nell'Elba Marina Di Campo (EBA) (108,15 km). KAYAK raad je aan te vliegen naar Florence-Peretola.
|Vluchten vanuit Brussel||1u 50m|
|Vluchten vanaf Brussel||1u 50m|
Het goedkoopste vliegticket naar Siena vanaf België was in de afgelopen 72 uur €111 voor een enkele reis en €102 voor een retour voor de route Brussel naar Siena. De populairste route is Brussel naar Siena en het goedkoopste ticket dat in de afgelopen 72 uur voor deze route is gevonden, was €69 voor een retour.
De luchthaven van Florence ligt 56 kilometer vanaf het centrum van Siena. Bekijk op kaart.
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten naar Siena.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs voor een vliegticket naar Siena binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar Siena vliegen met één bepaalde vliegmaatschappij en terugvliegen met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties op vluchten naar Siena, tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur zien. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."
Voordelen: "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Voordelen: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Nadelen: "Boarding and in-flight experience were excellent."
Voordelen: "100% the best flight experience I've ever had flying. Wish I flew to Europe more so I could fly with Swiss more often. Thanks!"
Nadelen: "Manque le petit sandwich"
Voordelen: "La modernité de l'avion"
Nadelen: "Les turbulences de fou"
Voordelen: "les sièges dans l'avion"
Nadelen: "Ils dissent qu'on a déjà fait le check-in, pas vrai Ils dissent qu'on n'a pas payé pour les valises en soute, pas vrai A cause de leur erreur de check-in qu'à la fin ils ont reconnu, Ils nous mettent dans un vol suivant , à 22h! Ils nous font attendre debout pendant qu'ils sont au téléphone pour plus d'une demi heure à Dusseldorf et à Zurich, et encore dans l'avion, retardé pour décoller."
Voordelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nadelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Voordelen: "Swiss choclade"
Nadelen: "space at my feet!"
Voordelen: "L’avenance du personnel de bord, la propreté, mais surtout les petits sandwichs avec la possibilité d’en avoir plusieurs :-)"
Nadelen: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"
Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"
Voordelen: "Mon vole a été parfait. Merci."
Voordelen: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."
Voordelen: "Un vol opéré par Edelweiss Équipage super sympa"
Nadelen: "Le sandwich, bof"
Voordelen: "good service"
Nadelen: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"
Voordelen: "Toujours un service De qualité . Ça fait plaisir De voyager avec Swiss"
Nadelen: "Rien.. Ah si l'arrivée à Zurich car le terminal accessible via bus"
Voordelen: "comfortable flight"
Nadelen: "In order to board we were requested to line up at gate according to seating group. And then had to wait there in line standing for almost 45 minutes before we were finally told we could proceed to board. No reason for lining up so far ahead of time....and had to stand....."
Nadelen: "Even one member of the crew was not very nice with my young daughters."
Voordelen: "I was extremely pleased with everything about my SWISS flight. I have family in Switzerland and have flown 8 times in the last 5 years. This was by far my best flight."
Nadelen: "Didn't find anything."
Nadelen: "I was taken away from boarding for a random check that took a long time due to not enough staff Entertainment system was broken for about 50 people, even after a reset. Terrible for an overseas flight. Food was very poor, staff lied about resetting the entertainment system. The plane took off 1 hour late and was not allowed to taxi to taxi to the gate for 1 hour, making us extremely late."
Nadelen: "Checking in we had a nasty representative, but other than that, all was well"
Voordelen: "The flight was quick. Overall a smooth and pleasant one. I didn't have any real interaction with the crew except to exchange the usual pleasantries of saying hello and goodbye. So to be fair, I can't rate the level of service provided."
Nadelen: "The flight was fine, unfortunately, there was nowhere to sit at the gate. The majority of passengers stood about waiting or sitting on the floor since the few seats located at the gate had been taken. A five or 10 minute wait would have been one thing, but a 45 minute wait is another, particularly if there are older passengers or small children who have to wait."
Voordelen: "crew was attentive"
Nadelen: "having to take a bus from the terminal to board"
Voordelen: "The flight experience was efficient and secure; that's good. Staff generally professional."
Nadelen: "The seats were too small, and the food wasn't good enough, especially the 'salad' which consisted of some moderately old browned lettuce with no tomatoes. Happened on my flight back as well. The one time when I thought the staff faltered was when I hit the paige attendant button, and noone came for 25 mins. I ended up walking to the back of the plane and asking for water myself. I also thought some of the materials used in the plane were cheap, like the foldout tables on the back of the seat, the pillow covers, and the headphones (one of which broke midway). The headphones don't cover the noise of the jet in flight very well."
Voordelen: "Les hôtesses super gentille"
Nadelen: "Le retard du vol 1h20 Sans aucune explication!"
Voordelen: "Boarding, friendly crew"
Nadelen: "No tv, but short fligh anyways"
Voordelen: "I loved the food, the crew, and the entertainment."
Voordelen: "Crew great"
Nadelen: "Impossible to work on laptop with front seat in recline"
Voordelen: "That I was going to Florence."
Nadelen: "The food. Very artificial in its appearance and flavor. And that I was so tired from not being able to sleep during the extremely uncomfortable overnight flight from Boston to Zurich."
Nadelen: "Entertainment was terrible- poor selection and consols were super old Old planes and crowded isles No chance to select seats! Weight limit on carry on No perks for gold star alliance Free wine is not good quality so why bother with providing"
Nadelen: "Unfortunately I didn't get my luggages in Florence. They arrived the day after."
Voordelen: "Crew was great and very professional. Airport is good and comnfortable."
Nadelen: "Transatlantic flight was hugly uncomfotable. The seat was broken. Seats are nerrow, hard, too close to each other. If person pulls down seat in front of you, the back is literally 10 cm from your face. Very bad."
Voordelen: "Boarding was fast and easy. The crew was also very sweet."
Nadelen: "We had to pay for our food, even water, if we wanted something. Board"
Voordelen: "Flight was delayed due to weather which of course is out of their control. Helpful staff that kept us I formed."
Nadelen: "Having to be shuttled to the airplane from the gate. Not bad, just something I am not used to. There was no entertainment as it was only a 50 minute flight. This crew really had no personality at all. Quite robotic. Again, efficient but lacking in sparkle."
Voordelen: "Your crew was excellent and attentive. Nice difference from most US domestic airlines"
Voordelen: "The flight was really too short to rate. The crew was nice, and I liked the pretzel."
Nadelen: "Uncomfortable seats."
Nadelen: "No in-flight entertainment - however it is a relatively short flight."
Voordelen: "fast, easy short flight"
Voordelen: "SWISS is always a solid flight. Good food and lovely SWISS chocolates."
Nadelen: "The seats in economy were the smallest I've experienced flying SWISS"
Voordelen: "Courteous staff. They offered drinks and good food. Good experience."
Nadelen: "The seats were not very comfortable."
Voordelen: "Good service"
Nadelen: "Business class is poor, the food that is the menu is not enough for everybody , I was setting in seat 14 and I dindt have the opportunity to choose my dish, because was so chicken. The bread was not fresh, and all the portion in general were very little."
Voordelen: "Crew was helpful and attentive. The plane's path flew us over the Alps, which provided spectacular viewing. I was surprised that neither the pilot nor a member of the crew pointed this out to us."
Nadelen: "Boarding via a bus to taxi us to the plane was awkward. The first bus left with about 5 passengers in it while the second one that we were herded onto was totally filled with little breathing room. The flight itself was short and uneventful. There was no entertainment on this flight."
Voordelen: "Flight Ambience Hospitality"
Nadelen: "Vegetarian Food Items should have been better In Flight Entertainment should have been more"
Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"
Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"
Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"
Voordelen: "service was very good,"
Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"
Voordelen: "Sandwhich et boissons, équipage gentil"
Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"
Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."
Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."
Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Voordelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Voordelen: "Courteous and friendly staff - did enjoy my gluten free meal"
Nadelen: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"
Nadelen: "The food"
Nadelen: "Retard de l'avion ( 3-4 vols différents). Perte de mes bagages qui à entraîner un déplacement pour rien à l'étranger pour le travail vu que je n'avais pas le matériel de travail avec moi. Nous faire monter dans l'avion, rouler sur le tarmac, après 30 min de prise de retard sur le départ, nous annoncer qu'on retourner à l'aéroport et qu'il fallait changer d'avion pour problèmes techniques. Pour nous annuler complètement Le vol! Nous faire descendre de l'avion, devoir aller se trouver un autre vol, aller recuperer la valise, retourner l'enregistrer, et retourner à la sécurité tous ça avec une amabilité digne de la froideur allemande! Auncuns repas ou autre bois a été offert au moin pour s'excuser. Après avoir eu tous ces problèmes avec la même compagnie j'ai contacter à plusieurs reprises le service client qui m'a raccrocher au nez! On m'a dit qu'on me remboursait Le vol. Je n'ai jamais eu de nouvelles."
Voordelen: "Real silverware and glasses for dinner and the best blanket on any flight I've ever taken."
Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"
Voordelen: "Les repas, les boissons et les collations c'est plus que 5 étoiles! Mon meilleur vol !"
Voordelen: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nadelen: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"
Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."
Nadelen: "Cabin Crew does not pay much attention to customer need even in business class. They need to learn lot from KLM."
Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"
Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."
Voordelen: "They held the gate for us as we got there about 14 minutes before departure."
Nadelen: "Really bad quality food, no entertainment"
Voordelen: "Embarquement a l'heure, aucun souci."
Nadelen: "Vol trop rapide, pas le temps de dormir!"
Voordelen: "That the plane brought me safely to San Diego"
Nadelen: "Paid entertainment on a 12 hour flight"
Nadelen: "Late departure"
Voordelen: "On time."
Voordelen: "Decent flight. Nice crew. Clean cabin."
Nadelen: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."
Voordelen: "Hôtesses au top, repas super bons"
Voordelen: "Confortable! Very good team! Excellent cabin air Good looking flight attendants"
Nadelen: "Food impossible Long long long hall to the gate Touch screen glitchy"
Voordelen: "All flight attendants in Lufthansa are so nice, attentive, that it's a real PLEASURE to fly with them. Cabin comfort is also a best in class."
Voordelen: "ponctuel (10mn de retard seulement)"
Nadelen: "sièges de plus en plus étroits et minces..."
Voordelen: "l'embarquement et le débarquement rapide"
Nadelen: "1h de retard, le sandwich pas bon"
Nadelen: "Mon Vol"
Voordelen: "USB at every seat"
Voordelen: "Les films et le service du personnel"
Nadelen: "Les sièges pas trop confortable"
Nadelen: "Flight got canceled, everything was slow."
Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"
Nadelen: "The airplane was extremely cold and the flight staff was rude"
Voordelen: "The crew was very nice and provided snacks even though the flight was short"
Nadelen: "This flight was good!"
Voordelen: "No communication"
Nadelen: "Unhelpful and now luggage has been lost going on 3 days in same clothes"
Voordelen: "Great food, on time arrival"
Nadelen: "Seats are very tight."
Nadelen: "Nous avons été très désagréablement surprises d'apprendre que trop de billets avaient été vendus et que nos places n'étaient plus disponibles à notre arrivée à Francfort. Il me semble totalement illogique de me faire dire qu'il n'y a plus de place pour moi dans l'avion alors que j'ai le billet en main et qu'il a été payé. Comment une compagnie peut-elle accepter mon paiement alors qu'elle n'est pas en mesure de garantir le service pour lequel elle a été payée? Selon cette philosophie, il faudrait peut-être payer nos billets d'avion une fois RENDUS à destination? Beaucoup de stress inutile et une mauvaise opinion de la compagnie aérienne..."
Voordelen: "the service,order, attention, human quality, punctuality. all in general."
Voordelen: "Food, drink and entertainment are very good."
Nadelen: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"
Nadelen: "Too much sugary bread as nourishment."
Voordelen: "Pas pris de vol"
Nadelen: "Vol refuse par Airasia"
Nadelen: "Pas de vol"
Voordelen: "The chairs were the comfiest I've ever flown in!! Amazing"
Nadelen: "no clear information about delay and real flight time"
Voordelen: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
Nadelen: "Plane seem a bit old lights would flicker randomly."
Nadelen: "1,5 hour delay flight from Brussels to Venice and no service with hot tea or coffee for appologize :("
Voordelen: "On time"
Nadelen: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"
Nadelen: "6 heures de retard à destination dans l'indifférence totale"
Voordelen: "Nothing special"
Nadelen: "No newspaper"
Voordelen: "The stewardess"
Nadelen: "I'm very disappointed because i wasn't allowed to travel back to the US from Brussels (Belgium). i was supposed to connect in Toronto but because I'm a foreign student in the US, I wasn't aware that i needed a Canadian Visa to transit in Toronto. so lost my flight and i hard to spend another thousand euros to catch the next flight that will connect in the US territory. I made all the call possible to resolve my flight issue and no one could help me either Brussels airline personnel or the kayak customer service. until today i didnt have not even a email to let me know what happen."
Nadelen: "Problème à l'enregistrement en ligne car mon billet Air Canada n'existait pas dans la base de données Brussels Airlines. Cela m'a valu presque 2 heures de téléphone avec Air Canada (0.15 euro la minute). Et puis au comptoir d'enregistrement, nouveau gros problème, celui-là très grave à mon sens. L'agent de comptoir m'a dit que je n'avais pas d'ESTA, donc que je ne pouvais pas partir, alors que j'en avais un. En pleine panique, j'ai appelé ma mère qui heureusement a retrouvé en 5 minutes dans son ordinateur mon numéro d'ESTA. Cela m'a causé une très grosse frayeur, car c'était presque le moment de la fermeture de l'enregistrement, et m'a vraiment gâché le voyage. Je me plains donc franchement du manque de gentillesse et de la qualité du service de l'agent de comptoir. Je précise que j'étais en billet retour, donc il aurait été facile à l'egent de penser que j'avais un ESTA puisque j'avais fait escale à Chicago aussi à l'aller."
Voordelen: "C est le meilleure pays de l Europe"
Nadelen: "Retard devteois heures"
Voordelen: "Lots of empty seats so more room"
Nadelen: "Had to pay for tea/coffee. Was free on way over so don’t understand this"
Voordelen: "Tout etait cool"
Nadelen: "We had to wait 1 hour inside the airplane because there was fog in Lisbon. Flight took 2.5 hours and the Fog cleared long before we landed so there was no need to wait 1 hour in the airplane where we had NO leg space at all. As compensation they could at leased given us coffee for free and not have to buy for a bloody expensive high price."
Nadelen: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."
Nadelen: "I was not allowed to get on board even though the plane was sitting at the airport still and it was the airlines delay that I made me late."
Voordelen: "Quick flight, on time."
Nadelen: "Boarding at Brussels airport had to go through a gate, a bus, then out across the airport to the tarmac. Not really a problem, but should be aware if travelling this way. Warning to travellers using this short flight: food/drink only available with payment."
Voordelen: "Friendly staff, informative captain when we were slightly delayed. Efficient boarding. Complimentary drink. Comfortable seats despite small cabin."
Nadelen: "Small aircraft so not much cabin space."
Nadelen: "Delayed biarding then sat on tarmac for ages."
Nadelen: "Lack of any real help with lost luggage. Man on the phone in Brussel asked for File complaint numbers and found nothing. Absolutely no information whatsoever. He gave us a number to call in Florence, which was automated. File number was requested but not found. For all we know our luggage may have been thrown away. Completely unacceptable. Never ever use Brussels Airline."
Voordelen: "The food somewhat but I couldnt enjoy it when everyone else seated where I was had better food and I couldnt have the better food because I had to order it...something that was never mentioned if it was atleast by email I wouldve ordered. Swiss airlines have emails to give you options on entertainment and everything else...follow their lead"
Nadelen: "The flight attendants were rude and moody like they didnt want to be there and took it out on the people they were suppose to give service to. One flight attendent got upset or acted a little nasty because I asked her for another custom border slip. She said was going to bring one but I guess she forgot and an atleast 30 minutes to an hour went by till I asked her again and she got nasty. The same lady along with the other flight attendants snatched trash out peoples hands like they were diseased...and they had gloves on. When it came to entertainment they didnt have much variety. Unless the price for the flight is dirt cheap or below average I would choose to fly with them again other than that I'll go to another"
Nadelen: "Le retard au décollage :("
Voordelen: "Got a free cup of orange juice"
Nadelen: "Was just a bit tired and irritable from the delayed flight before."
Nadelen: "Brussels Airlines was obviously throwing around the luggage as my hard shell suitcase was cracked irreparably when it arrived at the carousel."
Nadelen: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."
Nadelen: "The special meal that I had requested was not available. In fact the only meals on the Brussels to Washington leg were chicken/fish. No vegetarian meal was provided."
Voordelen: "They remembered my special meal requested."
Nadelen: "Not a very informative crew, service seemed rushed - I only got 2 small cups of choice of beverage offered on a 6.5 hour flight, which was disappointing as I was unable to purchase a bottle of water in the airport terminal prior to boarding as I was just there for a layover and did not have euros to buy one from the machine."
Voordelen: "The food and drinks were good."
Nadelen: "The flight left 50 minutes after it was scheduled to leave. We were sitting on the hot aircraft the entire time because the crew would not turn on the air. In addition, the host and his service was terrible. When I asked him for water, he told me that I could find it at the back of the flight and I should go get it myself. The other hostess on the other side was handing out waters to whoever needed it. When a passenger sitting next to me asked for a spoon to eat his meal, the host shrugged his shoulders and didn't come back with one. He was blatantly rude and ignored his passenger. We were also not given blankets on an 7-8 hour flight. It was only on request. People who had requested one were then asked to fold and return their blankets (they were not asked kindly) before landing. The selection of tv, music, and shows on board were terrible as well. Barely any selection. Needless to say, this was the worst service I have ever had on an airline."
Nadelen: "1. During check in, they change my seat number that i choose during the reservation process from a front window seat to a rear isle seat 2. Flight was supposed to land in Hamburg. Because of a storm, they went to Hannover. They announced that the time we will stay in Hannover is unknown. Maybe 2 hours... but then no news from the crew during our stop. 3. Several passeNgers asked to get out in Hannover. The crew said they will ask if possible. After one hour waiting in Hannover they did not even ask the airport authorities. Passengers insisted. The crew then said no because they do not want to go through the luggage finding process. 4. Weather was too hot. Waiting time was too long. Passengers Needed drinks and food. Crew only sold these without even offering free snacks, sandwitches, or drinks. 5. Babies and kids were there. No food nor drinks. They survived during 5 extra hours on the plane schedule on biscuits and water. Personnel did not even think of ordering food from hannover airport while waiting there. They only SOLD the snacks they have. 6. We returned to humburg with 5 hours delay over our original schedule. Stayed 2 hours until we got our luggages on the belt 7. Some passengers had to go back to hannover by train. We discover that all trains were stopped die to problems caused by the storm on the railway. They had the choice either to take very expensive taxis or to sleep over in Hamburg!! 8. This could have been avoided if brussel airline had some good will to at least help those passengers get their luggage and leave in Hannover! 9. Overall: very bad experience and crue attitude in Brussel Airlines!"
Voordelen: "Flight left and ended on time."
Nadelen: "Sandwich bread was not so fresh."
Voordelen: "Nothing out of the ordinary"
Nadelen: "Wish there had been a place to plug in phone or other USB stuff"
Voordelen: "Friendly crew"
Nadelen: "Delay +50 minutes Because of the flying orange tomato"
Voordelen: "The crew seemed nice"
Nadelen: "I was literally in tears by the end of my flight because my back hurt so bad in the seats. When I was boarding, I had a two hour layover and I still had to run for my flight and they were already boarding when I got there. The food was tasteless. All I could do was try and sleep and pray the flight ended quickly."
Nadelen: "- No order to the boarding in Brussels. I am used to boarding in zones so things tend to be less congested leading up to the jetway. - This may or may not have been something the airline could have changed but sitting in the plane for 5 hours waiting to de-ice was unacceptable. The entire food service was served in this time so no food was available for the 6 hour flight to Accra. Had we been able to wait in the terminal, passengers could get their own food and the food for the flight could have been saved. Also, they ran out of chicken dishes by the time I was served and I was left with fish only. Had I been a vegetarian, this would have been unacceptable."
Nadelen: "We got stuck on the plane for an additional 5 hours before take off because of the smallest amount of snow. Even knowing how much extra time they did not load any extra food on the plane. We finally took off only to be rerouted to Lome instead of Accra which took an additional 2 hours. The whole thing took an extra 7 hours. From 11am to 12:55 pm we were provided only 1 meal and ice cream. The staff were not apologetic at all, they said if we wanted to be mad at someone it should be the weather... They should probably go back to customer service school."
Voordelen: "Les hôtesses étaient très gentilles"
Nadelen: "Les retards"
Voordelen: "Tout etait parfait à part le prix pour un avion vide et sans aucune restauration."
Nadelen: "1 seul comptoir ouvert... Temps d'attente 1 heure 15 minutes"
Voordelen: "Crew was ok"
Nadelen: "Impossible to check in online if you have a visa. Avoid at all costs seats in row 15. The first row in coach has 3 seats and be row behind has 4 meaning that you are 4 people sharing 3 screens and seat pockets. No room to put your legs under the seat in front of you because they are not aligned with the seats in front. I fly all the time and have never seen this. I am short and has absolutely no room for myself or even my iPad and headphones. Horrible experience. Never flying with Brussels airlines on a transatlantic again!"
Voordelen: "Tout était parfait, je n'ai rien à dire sinon bravo pour le service"
Nadelen: "It would have been nice to have received complimentary water, coffee, or a bag of pretzels on this flight. We didn't receive anything or we had to pay for a bottle of water. First flight I have experienced like that."
Nadelen: "The connecting flight was an hour late. We set inside the plane all this time while the crew could not decide what to do with luggage of a passenger who never showed up. The luggage was being removed and put back -and repeat several more time of the same- for a bit more than an hour. When we finally took off, there was an unpleasant surprise - we had to purchase our food. I had never had this experience before that we would not be offered food on a connecting flight and obviously was not prepared. Not only there was not food, or even a tiny snack offered, one had to buy mere water. Overall, very disappointed. BTW, our flight was not even on display anywhere at the Brussels airport, wrong gates were shown in our tickets and we almost missed boarding..."
Voordelen: "Crew was polite in spite of their frustrations and ours."
Nadelen: "Power outage at Brussels airport caused a delay (no ones fault), a drunk man was let on the plane, which led to us detouring from taxi to another gate to have police escort him off. This led to extra security checks of hand and checked baggage. They found an extra bag? Which led to extra, extra security checks. Worker fell off the luggage conveyor belt, plane was surrounded by medical staff and an ambulance. We finally took off, 3 hours late. I arrived at St. Petersburg, but my luggage did not. The next day I found out it had been sent to Frankfurt. An absolute disaster, many of the problems could have been prevented by more diligence from the airline."
Voordelen: "Good crew."
Nadelen: "3 hour flight to Athens would have been much better if they at least offered water at no charge!"
Nadelen: "Brusels airlines left and arrived with 40 min delay for a flight that should be only 1:50 hour"
Voordelen: "Overall plesant."
Nadelen: "No snack not even a peanut. Transfer was stressful walk bus more walking customs control and very tight schedule."
Voordelen: "I liked the food and the entertainment. From JFK to Brussels there was more legroom than from Brussels to Liberia. The crew members were polite."
Nadelen: "Woul have appreciated it if we didn't have to wait so long to be transferred to our take off location. It's extremely difficult when one has to wait 5 hours for a connecting flight. One tries to nap and it's time to move. One tries to nap and it's time to board the flight."
Voordelen: "They really had a great range of movies, shows & games. The movies included recent releases & classics, and the some shows were whole seasons which was nice for a long flight. The crew was very nice - I certainly wouldn't have been after the way some of the passengers were treating them. They were accommodating to everyone's needs- bringing the newly vegetarian woman a different meal, picking up the whole curry chicken dinner a child threw across the aisle that the mother would not pick up, drink service was offered several times & so was garbage pick up."
Nadelen: "The boarding process was HORRIBLE. We were delayed due to a poor boarding process & uncooperative passengers who refused to adhere to the security guidelines. (In there defense it was basically going through another security checkpoint which we had all already gone through, but COME ON people!) They were trying get people to check all rolling carry-ons due to limited space while letting people with MUCH bigger bags on to the plane- I could have fit in a lot of those people's carry-ons! The seats were the thinnest I've seen for a long-haul flight & not at all comfortable- impossible to sleep on a 9 hour flight. The headrests were awkward & my husband's was broken. So then we were delayed for our last flight home out of DC. It may not have been the airlines fault entirely but the whole system was screwed up & I have had much better experiences with other airlines for transatlantic flights."
Nadelen: "boarding was later then it should be, also when the boarding starts everything was super slow, and they try to put all people from one plane to one bus ..in the end when was completely crowded and there were a few people that really can't get in because there was no space left, finally they bring another bus for them... Our departure was late and we were half hour later in Warsaw."
Voordelen: "There was a medical emergency two hours into the flight and the flight attendants did a very professional job of handling the situation."
Nadelen: "Boarding was disorganized and after standing in line to board we were told to go to the transfer counter to get another boarding pass. This additional step should have been more clearly communicated to passengers so we could have taken care of it before we stood in the boarding line. We were sitting in the terminal for 90 minutes prior to the flight and never heard an announcement to go to the transfer counter prior to boarding. We already had boarding passes issued when we embarked on our connecting flight from Ljublana to Brussels. I was hammered by surprise with a 90 Euro extra bag fee but did not pay a fee for this extra bag on my trip to Europe from Dulles. This bag was a small athletic bag that was just over the carry on size limit and did not weigh that much because it only had clothing and shoes. Ryan Air pulled a similar stunt on me earlier this year and I've decided never to use Ryan Air ever again. I'm adding Brussels Airlines to my list of airlines never to fly again because of these ridiculous baggage fee policies. Really shortsighted business practice on their part. Lufthansa all the way for me!!!!"
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