Vind goedkope vluchten naar Slovenië

Nadelen: "Swiss air returned my bagage damaged and there is no way to report it!"

Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Nadelen: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Voordelen: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Nadelen: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."

Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Nadelen: "Nothing Everything was excellent"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "The crew was quite pleasant and friendly - very accomodating"
Nadelen: "Entertainment system is outdated, the food was only passable. The chocolate was nice"

Nadelen: "La ponctualité"

Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Nadelen: "Very good!"

Nadelen: "Very nice company!"

Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."

Voordelen: "Gentillesse du personnel"

Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."

Voordelen: "Équipage très sympathique vol rapide"

Voordelen: "Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks"

Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Voordelen: "The staff was nice"
Nadelen: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."

Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Nadelen: "Pas de chocolat Oups"

Voordelen: "האוכל והשירות מצוינים והטייסים מצוינים"
Nadelen: "מקום ישיבה צפוף מידי"

Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Nadelen: "Having no entertainment in the flight"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "Smooth ride, most of the crew was very welcoming"
Nadelen: "Some crew not so friendly. I was surprised we received dinner immediately but nothing again until breakfast box upon landing. It would’ve been nice to have a snack in between"

Voordelen: "Rien"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Nadelen: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Voordelen: "Steward Very pleasant, helpful and accomodating."
Nadelen: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."

Voordelen: "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."

Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."

Voordelen: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Nadelen: "Short flight with no entertainment, no means to charge devices."

Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Nadelen: "2.5 hour delay, missed connection, arrived more than 5 hours after originally planned. Entertainment system did not function. Crew did not collect garbage/unused items prior to landing and I was holding garbage in my hands during landing (and some spilled on my lap)."

Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"

Voordelen: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Nadelen: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"

Voordelen: "Nice self boarding"
Nadelen: "No big screen to communicate priority to boarding since I am deaf."

Voordelen: "service, food and chocolate"

Voordelen: "The Boeing 777-300ER is ether new and clean."
Nadelen: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."

Voordelen: "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Nadelen: "None"

Nadelen: "Always when one sits in the back of the plane, they run out of one meal. The food was ok. Not sure why they serve ice cream and cheese as a snack."

Voordelen: "Flight crew were great"
Nadelen: "In flight entertainment was Byzantine"

Voordelen: "The crew, leg room with seats! The flight crew was extremely nice!!!!"
Nadelen: "Everything was pleasant....I wouldn’t change anything."

Nadelen: "Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board"

Voordelen: "Great flight and food options."
Nadelen: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Voordelen: "Hydration station during the long flight. Leg room adequate."
Nadelen: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Voordelen: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Nadelen: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Voordelen: "The crew was very responsive. The dinner food was good."
Nadelen: "The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat."

Nadelen: "Improving customer service during delay but overall good"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Nadelen: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Voordelen: "The crew here was Much, much friendlier! They were smiling, joking, and happy. The stewardess even directed me to a free isle seat so I wouldn't have to sit in the middle where it was a bit more cramped. I wish my first experience with Lufthansa; they could have had a loyal customer since I will ve flying to Bulgaria 2 times a year in the next 6 years."
Nadelen: "The bus to get to the plane was very cramped."

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Attendants very nice. Movie selection...OK....not great ON TIME!...except"
Nadelen: "Food mediocre in economy class Seat back in front of me was stuck in non upright position by 1.5 inches which made me feel uncomfortable...too cramped. Pilot landed us early & then we sat on tarmac for 30 mins + because gate wasn't ready!"

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "The flight was smooth and the flight attendants were very polite and helpful. It was a great experience"
Nadelen: "The bathroom was a bit smelly"

Nadelen: "The flight was delayed twice and the gate was changed..."

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Voordelen: "The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate."
Nadelen: "While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers."

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Nadelen: "Weather delay caused us (and hundreds, or perhaps thousands, of other travelllers) to miss connections. Lufthansa lost our luggage, and to get rid of us, told us they would send it to the hotel we had to check into on account of the overnight delay. They never delivered the luggage, and other employees later told us over the phone that this was not going to happen. The terminal was filled with tired and frustrated travelers, and to make matters worse, the Lufthansa staff were temperamental and condescending to many. At the peak of the chaos, the Lufthansa staff went out on break, while hundreds waited in line for over 8 hours. We expected more - much more - in one of Lufthansa’s own German domestic hubs."

Nadelen: "Friendlier crews"

Voordelen: "Boarding was efficient and the crew were nice."
Nadelen: "the seating is horrible. it was the tightest seating I've ever experienced."

Voordelen: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Nadelen: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Voordelen: "The plane size & comfort was excellent. The staff were very friendly"
Nadelen: "N/A"

Nadelen: "It's KLM. What else do you need to know."

Voordelen: "Services is good ."
Nadelen: "Food can be better"

Voordelen: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Nadelen: "I flew economy and all was good and appropriate to the level."

Voordelen: "The crew was professional & friendly"
Nadelen: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Voordelen: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Nadelen: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Voordelen: "Crew was great, very responsive and hospitable!"
Nadelen: "more lunch choices, especially choices without dairy products."

Voordelen: "Friendly crew"
Nadelen: "Can’t think of anything"

Voordelen: "Crew was helpful and food was very good"
Nadelen: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Voordelen: "Friendly crew, upgraded seat was worthwhile"
Nadelen: "More snacks in between meals,"

Nadelen: "There was no wifi on flight"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Voordelen: "Everything was smooth and effortless."
Nadelen: "Can’t think of anything."

Nadelen: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Voordelen: "The crew"
Nadelen: "Seat comfort"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Voordelen: "yes"
Nadelen: "not really"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Friendly and efficient crew. Flights were on time if not even early."

Nadelen: "No reading light in my seat..."

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Nadelen: "tough to sit on a plane for 9.5 hours"

Voordelen: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Nadelen: "My suitcase didn't come with the airline."

Nadelen: "Still waiting to board after missing this connection had to be booked on another airline"

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Great on board service from a very professional crew."
Nadelen: "Can't think of a thing."

Nadelen: "Didn’t happen."

Voordelen: "The attendants took great care of us. Super smooth flight."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Nadelen: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Nadelen: "Food"

Voordelen: "Good information and helpfil boarding."
Nadelen: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Voordelen: "Nothing"

Voordelen: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Voordelen: "Bording was good and general flight ok"
Nadelen: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Nadelen: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Voordelen: "Boarding fast and easy"
Nadelen: "Legroom and better cooling, it was too hot, and I did not find the possibility to underline"

Voordelen: "Friendly crew"
Nadelen: "Faster boarding, better food, more adequate announcements on delays"

Voordelen: "Nothing"
Nadelen: "All"

Nadelen: "Enterteiment, movies"

Nadelen: "Delayed by one hour"

Voordelen: "They offered a cookie, coffee and water. If you want more you have to purchase it. I was amazed by the punctuality."

Voordelen: "Good organization for connecting flights, since first one departed one hour late"
Nadelen: "Not put me in middle sit never again"

Voordelen: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Nadelen: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."

Voordelen: "The plain was clean and crew was a friendly."
Nadelen: "Temperature in plain and airport was too hot"

Voordelen: "Crew was great."
Nadelen: "I had to switch seats due to recliner and tv remote did not work. Also, my baggage did not arrive on my flight. I had a 14 hour layover in Warsaw which was plenty of time to transfer onto plane. This also occurred on my flight to Germany."

Voordelen: "Nothing!"
Nadelen: "Don't cancel the flight and ignore customers when trying to re-book flights."

Voordelen: "Service excellent"
Nadelen: "Late flight"

Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Voordelen: "There was nothing to like, I will not fly with this airline again if I can help it."
Nadelen: "Almost everything can be improved! The crew was trying to be helpful but obviously lacked the proper training, the seats are ergonomically incorrect, breakfast did not exist- I had to get a horrible lunch sandwich at 7 am, and the “complimentary water” consists of a gulp in a tiny half filled cup."

Voordelen: "The service, food and seating were beyond my expectations."

Nadelen: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."

Voordelen: "Easy and fast to board and quick response with carry on luggage"
Nadelen: "The website check in doesn’t work quite well. You have to try a couple of times so it works"

Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Voordelen: "I love Dreamliner windows"
Nadelen: "Flight was delayed"

Voordelen: "All Good"

Nadelen: "The flight was delayed about 30 minutes"

Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Voordelen: "Nothing"
Nadelen: "Horrible aircraft (DeHavilland), very uncomfortable. A lot of very young children, their parents were playing some movies for them on phones and tablets. Crew didn't even react on that. Many people were just frustrated with that situation, but Crew didn't even want to discuss it. One of the worst flights ever. It was a charter level, not a regular airline. Never again."

Voordelen: "Unexpectedly our luggage was still dispatched on time to our final destination dispite the delay and short time in Warsaw airport."
Nadelen: "The absence of clear communication on the duration of the delay or its reason and this despite the fact all passengers had been boarded on time."

Voordelen: "Quiet flight, no issues"
Nadelen: "Not a Lot plane. A Neos charter plane leased by Lot. Italian crew."

Voordelen: "The crew was very friendly and helpful."

Nadelen: "Delayed for al ost 2 hours."

Voordelen: "Nothing"
Nadelen: "At check in the website did not allow me to purchase checked baggage. I arrived at the airport and paid 80 Euros to check in my 12kilo bag. I bought I would be proactive and pay for the baggage for my return(only 20 euros). I received only a receipt for the 20 euros, but paid 63,250 drams. Something is shady and I feel duped. The flight was over an hour late with no explanation. There was a plane at the gate when we landed, which added to the tardiness of arrival. They were so non Chalant about so many people missing their connecting flights. It was like they already knew they were going to put us on Lufthansa 2 hours later... polish airlines Is awful- the airport personnel even worse. No one respects standing in line. Airport officials kept cutting into the security lines which literally cost me the 5 minutes that I could have made the flight. I am very diasspointed and kayak should not advertise this airline."

Voordelen: "Everything was well organized and orderly, though the staff were not too cheerful or friendly. Even though it was a short 1 hour flight I saw flight attendants giving crayons and papers to the kids and everyone was offered a small chocolate cookie, a tiny packet of sour gummies, and a cup of water for free which I didn't expect. The plane was very small but clean and I was fairly comfortable in my seat for the short flight. There was a magazine in the seat pocket in English and Polish. Mostly I liked the cheap ticket price and that it was an on time flight."
Nadelen: "When we landed we went down 5 steps to the ground outside and got in a bus to go in the terminal. The plane was so small that there is very little space for carry on bags so that was a problem for some people, and as we entered the plane I noticed that the ceiling of the aisle is so low that my husband could touch his head on it if he went on his toes a bit (he's 6'4") It was odd to me that they had my husband and I assigned to seats an aisle apart, but a kind stranger agreed to change places. Lastly, the carry on baggage weight allowance is very low and they weighed our bags and we had to pay 24 dollars each for our overweight carry on roller bags which were then checked."

Voordelen: "Got me there."
Nadelen: "Extremely cramped seats, late and almost didn't make connection, buses back and forth the whole way, jerky drivers."

Voordelen: "LOT short flights are well run, organized, cabin crew are approachable and friendly. Announcements from the flight crew are informative and reassuring. Check in and boarding in Budapest was smooth and easy."
Nadelen: "It was all good."

Voordelen: "The food and entertainment"
Nadelen: "I did not like the terrible services!"

Voordelen: "fast crew service"

Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Voordelen: "The biggest supprise for me was the 787 Dreamliner which is very comfortable. You do everything to provide an excellent experience. The crew was very nice and helpful, You are the best! I don't fly often but LOT is my favorite company to fly to Odessa. Thank you for great service!"

Voordelen: "Apart from food everything is fine I guess. But personally I won't prefer LOT polish Airlines for the next time."
Nadelen: "The food was worse and what they give in plane to eat that was most worst thing on LOT polish airlines.plus Blanket is very small it's not like other airlines. I would not recommend not recommend. Plus my flight was cancelled at the airport ( Amsterdam) and had to wait in que for 5.5hours to rebook that was horrible experience"

Voordelen: "Nothing"
Nadelen: "Extra 3 hours delay over the 9 hrs wait in Larnaca Airport. After 12 hrs transient, no accommodation (food or drink) at all on LAC - WAW trip. It is awful"

Voordelen: "Everything"
Nadelen: "?????????????"

Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Nadelen: "The entertainment system was broken in my chair"

Voordelen: "I don't miss the connection. Hopefully plane was delayed"
Nadelen: "I don't no what to say.."

Voordelen: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Nadelen: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."

Voordelen: "Very pleasant."

Voordelen: "New aircraft, friendly crew"
Nadelen: "Guys, 1 hour delay for short flight is too much !"

Nadelen: "Kosher food wasn't good, seat's where not comfortable"

Voordelen: "Crew were really helpful and it was great as we travelled with infant."
Nadelen: "Nothing really to complain. Perhaps the only negative thing is that the plane was a little small."

Voordelen: "Older aircraft had not as narrow seating and was more comfortable."
Nadelen: "Boarding que at Warsaw is a mess."

Voordelen: "Nothing did our. Just another flight."
Nadelen: "The seat was very worn down and hard."

Voordelen: "Poland!"
Nadelen: "Not much."

Nadelen: "Seats are old and worn. Pitch is Ok. BEG is bad, at least if you connect there to the JFK flight. You have to go to different desks to verify passport (!) and pass additional security control where they don't let you carry in any tax free purchases you make at your originating airport although you never leave the transit area. Boarding is chaotic with no staging."

Voordelen: "No stress at all. Friendly staff."
Nadelen: "Entertainment was terrible. Only a few movies to choose from. Spent the whole flight watching the planes route."

Voordelen: "The flight experience was smooth!"
Nadelen: "A little snafu at the gate with everyone's carry on luggage could have been avoided with better communication."

Nadelen: "The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints."

Voordelen: "Nothing"
Nadelen: "Manners"

Voordelen: "Food was fantastic. Crew was attentive and polite."

Voordelen: "Crew was friendly and very attentive. Food was better than most airlines’ long haul meals."
Nadelen: "Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight."

Nadelen: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."

Voordelen: "Crew"
Nadelen: "Seats"

Nadelen: "Snacks on the plane, comfort"

Nadelen: "they charged me for baggage when it was supposed to be included"

Voordelen: "Comfy and clean"

Voordelen: "I didn't get to my AirSerbia flight."
Nadelen: "I didn't get to my AirSerbia flight."

Nadelen: "No entertainment equipment, video or audio."

Voordelen: "good service , everything good."
Nadelen: "nothing"

Voordelen: "My isle seat"
Nadelen: "Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)"

Nadelen: "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."

Nadelen: "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."

Voordelen: "Seating was excellent good leg room for a tall person like myself. Service on flight wad great. Boarding and checkin were a bit of a mess but were quickly resolved"

Voordelen: "Quick and no fuss"
Nadelen: "No food and entertainment didn't work"

Voordelen: "Comfortable aircraft"

Voordelen: "Departed and arrived on time despite boarding chaos."
Nadelen: "What was that stuff they served us to eat?"

Voordelen: "I like it was fun"
Nadelen: "I liked everything"

Voordelen: "It was great experience clean, new plane, smilung staff, flight on time. Quick boarding although the flight was full. Much nicer than Swiss"

Voordelen: "Food is okay, entertainment is finally available (at least for mobile phones and tablets), crew is good"
Nadelen: "New sits are just uncomfortable, especially in the middle."

Voordelen: "A short connection"

Voordelen: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Nadelen: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."

Nadelen: "My luggage was lost."

Voordelen: "Le micro sandwich"
Nadelen: "Vol au départ de Beyrouth pour destination finale Paris avec escale à Belgrade. Premier avion au départ de beyrouth prévu pour 4:05 qui décolle avec 1 heure de retard. Arrivé à Belgrade vers 7:00 on nous fait attendre jusqu'à 8:00 pour nous dire que le prochain avion décollera a 10h alors que l'heure d'arrivé à Paris cdg était prévu pour 9h. Arrivé à Paris à 12h45 : Valise introuvable"

Voordelen: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Nadelen: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."

Voordelen: "Free food + drink, smart uniforms, on-time departure and seat headrests with winglets to support your neck."
Nadelen: "Nothing."

Nadelen: "The fact that I tried for nearly a week to CANCEL the flight. Yet was given no help, after sending email after email, making sure that I covered whatever was possible on my side. And of course, no response. Ended up forced to simply not attend the flight. Thanks a lot for a GREAT customer support, AirSerbia... (being cynical here, just making sure I do what I can so you get this)"

Voordelen: "crew was great , very friendly"
Nadelen: "tv sound didn't work"

Voordelen: "Nothing."
Nadelen: "I am almost 2 meter tall (6'4) and I asked more than 30 days before the flight to receive a seat with extra room for the legs, I was told that the flight was fully booked and there are no seat that are available. I then asked for the same in the check-in and received a similar answer. When I arrived to the plain I saw that I can't seat because there is no space so I asked the flight crew to try and find a solution but they said they can't do nothing. Only after I insisted and spoke with the cabin manager they checked and found a place - in fact there were 2 seats with extra room for the legs that were available!! and the flight had many other open seats (they just lied about it). A lot of the personal television did not work and the crew did not assist and did not solve the problem, but just said that this happens and that they can't do anything. This is just ridicolus for a more than 8 hours flight! The airconditioning did not work properly and it was exteremly hot. In general it was an horrible experience, the crew was very unpleasent and did not want to help and the food was just disgusting. I do not recommend to anyone to fly with Air Serbia, you better pay the extra money and fly with a real company."

Voordelen: "I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks."
Nadelen: "I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane."

Voordelen: "."
Nadelen: "."

Voordelen: "Elena"

Voordelen: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Nadelen: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."

Voordelen: "Flight crew are nice, reasonable service during flight"
Nadelen: "The flight was delayed twice and while boarding was delayed an hour. This plug transfer our luggage for the flight from Belgrade to Tel Aviv."

Voordelen: "Good food, skillful pilot"

Nadelen: "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."

Nadelen: "This is a rating for our entire experience which was awful. In our area you were unable to check in online or use a kiosk. That meant every person on the flight had to check in at the airport. There were no lines, no directions, just a mob at the desk. Once onboard the intercom went out during taxi. We had to turn around. No information was given as we sat on the taxiway. We finally took off late and again no information was given about connections. When we asked we were told "don't worry the Belgrade airport is small". luckily the flight from Belgrade to Athens was also late so we made the connection. Departing Athens was difficult as well. Online Air Serbia was showing our flight was cancelled due to a possible air traffic controller stike which did not happen. We called Air Serbia and were informed the flight was not cancelled. "Just show up at the airport" we were told. We showed up more than 2 hours early and waited in line to be told we were not in their system along with 2 other couples by a very curt airport employee. We waited an hour, despite all of us having proof of paid tickets. Again, no information was given. They finally confirmed the first leg, Athens to Belgrade but not the 2nd, Belgrade to Stuttgart. We waited again and finally were given boarding passes. We were not apologized to, offered an up grade or really afforded any customer service. One of the other couples discovered on their own, that due to the possible strike, Air Sebia had indeed cancelled everyone's bookings and "forgot" to re-enter some. Leaving Athens we were also late on take off. Again not given any information and barely made our connection to Stuttgart. At this time given our experience we could not recommend Air Serbia."

Voordelen: "traveler's assistance check in on time smooth flying. nice snacks"
Nadelen: "online check in is not available if starting out of Stuttgart !!!?"

Voordelen: "Love the cabin crew and their professionalism. Excellent presentation and delivery. Captain and first officer were excellent. Professional, friendly and great skills. Great take-off and landing in the ATR 72."

Voordelen: "It was a good flight over all, the service was non-stop"
Nadelen: "At JFK our pre booked seats were changed , and I had them changed back, there was some BS excuse for that I was questioning a flight attendant as to why the plum brandy wasn't on the menu,(national drink) I was told to fly first class the next time The flight back from Belgrade to JFK. I was told by the same flight attendant (Ana) that I was holding up the line, I was trying to put the carry on luggage over the seats. There was a 40 min delay in landing, the bathrooms were locked, once again the same flight attendant made a big deal of this, that I have to make it quick. The signs for the 1st class , bathroom should not be visible from the economy class seats because it confuses passengers, in the economy class, some of the passengers were sent back and not allowed to use the bathroom."

Voordelen: "Huge legs space for economy class, great service!!!"

Voordelen: "Food is very good"
Nadelen: "Flat bed is not comfortabl, no mattras.."

Voordelen: "Luggage allowance"
Nadelen: "Too few movie selections"

Voordelen: "Good company"
Nadelen: "The part of our luggage was lost when we landed in Ljublina but we got it next morning"

Nadelen: "I reached the airport with 45 minutes until the flight was to depart and I was greeted by a manager who quickly told me I was unable to board my flight. I even told the manager that I would not check in my bag and would just bring on my small backpack carry on and she immediately told me no. She was INCREDIBLY rude and I was forced to by another flight to New York that cost 1,000$ !!! The manager detoured me to the flight info desk wothout even slightly attempting to get me on my flight. I am OUTRAGED by AirBerin and the manager. I will NEVER fly AirBerlin again in my life."