Vind goedkope vluchten naar Wilmington

Voordelen: "The crew was very attentive and friendly. For the price the seats where comfortable."

Voordelen: "Safety"
Nadelen: "Small seats only 2 bathrooms,"

Voordelen: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Nadelen: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."

Voordelen: "Good breakfast"
Nadelen: "Bad seat, just an economy seat"

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Nadelen: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Voordelen: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Nadelen: "Nothing."

Nadelen: "Roughest flight ever, many people got sick, too much turbulence to fly"

Nadelen: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Voordelen: "Swiss Air the best!!!!"

Voordelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nadelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Voordelen: "The staff was polait"
Nadelen: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"

Voordelen: "good service, patient with passengers"
Nadelen: "For 9 hr flight the space between the seats in economy class was way too small. Im 1.75cm (medium) and I felt squeesed and very unconfitable not like in Lufthansa airplane flying from Newark to Dussldorf. (Flight only 6:15min) In addition, when front passenger moved his seat back on me I had a lot of difficulties with getting in and out of my seaat."

Voordelen: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Voordelen: "From the beginning to end the trip was a delight. Crew always on hand and smiling. You really felt welcomed. Lots of food and drinks were on hand throughout the whole trip. It was just wonderful. Cheers to Swiss for providing us with great service."
Nadelen: "My only complaint is that it took me this long to find this great airline. They will be my to go airline for Europe in the future."

Voordelen: "Quiet, staff do not bother you. Seats are big enough to rest."
Nadelen: "Boarding and sitting takes a bit of time."

Nadelen: "I could not obtain a refund."

Nadelen: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Nadelen: "Did not get to make this flight either. Horrible."

Voordelen: "Nothing really"
Nadelen: "Seats, food , entertainment."

Voordelen: "Great entertainment system"
Nadelen: "Leg room space was a bit restricted compared to what I am used to"

Voordelen: "Service was remarkable - food far superior! Will be my airline of choice going overseas."

Voordelen: "Flight was comfortable and crew was second to none. They were very attentive and courteous."
Nadelen: "Nothing."

Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"

Voordelen: "EXCELLENT LEG ROOM"

Voordelen: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Voordelen: "good service"
Nadelen: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Voordelen: "Crew, food...."
Nadelen: "As I said before..."

Voordelen: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Nadelen: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "Courteous staff,"

Nadelen: "Unorganized and hectic at the gate; personnel were rude and unhelpful. I was asked numerous times to Leave and let them do their work" when I asked why I was on standby and what that meant."

Nadelen: "Never happened because I was rerouted through Istanbul. And for anyone checking Istanbul is 3 hours in the wrong direction to my ultimate destination."

Nadelen: "Checking in we had a nasty representative, but other than that, all was well"

Voordelen: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."

Voordelen: "Onboard crew was great and communication was excellent."
Nadelen: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."

Voordelen: "entertainment system was good. Pilot was nice crew was pretty nice ."
Nadelen: "No leg room uncomfortable seats food has gone way down hill since 2 years ago. None of the good chocolates anymore. check in people at the gates were cold fish."

Nadelen: "Entertainment was terrible- poor selection and consols were super old Old planes and crowded isles No chance to select seats! Weight limit on carry on No perks for gold star alliance Free wine is not good quality so why bother with providing"

Voordelen: "Great service smooth flight"
Nadelen: "Wasn't a big fan of the stop over in Daresalaam where we sat in the plane and watched the cleaning crew do theirs work around us"

Voordelen: "Price"
Nadelen: "Food"

Voordelen: "In time Nice service Delicious Meals Great Movies"
Nadelen: "No priority for boarding with Children No internet on Board"

Voordelen: "CHECKING & SEATING At checking I was able to pick a seat near the exit doors which gave a me a lot more extra room for my legs without paying extra which was much appreciated. LUGGAGE DELIVERY Luggage was delivered in a timely manner which was greatly appreciated after a long flight."
Nadelen: "BOARDING: It was a mess, everybody was called to board at the same time which slowed down the seating process in the place. CREW: Because of certain food intolerances I asked for a special meal and fortunately the meal had been prepared but the crew was not aware it was for me and first gave me the regular meal. Both for lunch and afternoon snack! I would appreciate they know my specifics and don't bring me food I cannot eat. ENTERTAINMENT: I recently made the acquisition of a new and very comfortable pair of noise cancelling headphones which I was excited to use but couldn't because the audio plug required two jacks! I have not seen that in a place for quite some time."

Voordelen: "LOVE SWISS AIR!!!!!!!"

Voordelen: "SWISS is always a solid flight. Good food and lovely SWISS chocolates."
Nadelen: "The seats in economy were the smallest I've experienced flying SWISS"

Nadelen: "We couldn't fly Zurich - Malaga due to a 5 hour delay in our first flight : Washington DC- Zurich. We lost our connection and United (who operated the fight) reschedule our flight wrong first of all, our names didn't appear in Zurich to Madrid flight, and it wasn't enough time to do the connection between Madrid Malaga, so we have to spend one night in Madrid. In addition we lost our luggage. They've ruined our vacations."

Voordelen: "Comfortable seating arrangement on this flight. Attentive staff"
Nadelen: "There was no entertainment though it's really unnecessary for such short flights"

Nadelen: "The incoming go light was late"

Voordelen: "Staff very helpful and friendly ... Good prompt service"
Nadelen: "I understand delays ... However 2 years ago I missed my flight from Zurich to Boston because connection from Frankfurt to Zurich very late .... Traveling home by " myself" Squeezed me onto next flight ... Full flight .. Only had a middle seat available .. crying infant in front of me for the entire 8 hours .. Horrible .. Flight 10-15-15 from Berlin to Zurich late ... Barely made my flight from Zurich to Bos. Again traveling back by my self .. I love to travel but in this situation .. Found this very stressful. However will continue to fly on Luftanza and Swiss Air .. Hoping the third time is more magical !!! Sincerely, Carol Parker Weger"

Voordelen: "Good entertainment options."
Nadelen: "Only water and coffee available. Flight had been delayed over an hour."

Voordelen: "Entertaining crew"
Nadelen: "On time arrival (we were late)."

Voordelen: "The crew was nice, the flight was so short, there was little interaction with them."
Nadelen: "Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin"

Voordelen: "great flight attendant"

Voordelen: "nice crew"
Nadelen: "terrible seat comfort, late departure due to airline’s booking problems"

Nadelen: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Voordelen: "Crew superb"
Nadelen: "Better food at a homeless shelter..ugh.."

Voordelen: "We left early"

Voordelen: "The crew was nice, helpful abd friendly. Very seemed glad to serve us."
Nadelen: "The seats were so close that we could not sleep. You couldnt put your head back or down on table even with pillows. Will not fly Delta again on long flights."

Voordelen: "The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality."

Voordelen: "Flight was safe, smooth & fast."

Voordelen: "Hot towel was a plus"
Nadelen: "The seats weren't that comfortable"

Voordelen: "Pilot was courteous, pleasant and kept us informed of flight status."

Nadelen: "Seats have no leg room!!!"

Voordelen: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"

Voordelen: "Smooth , fast, comfortable"

Voordelen: "Crew was awesome"
Nadelen: "No TV unfortunately"

Voordelen: "What I liked was getting to my house."
Nadelen: "The air-conditioning was extremely cold; on the positive side, I was given a blanket. The plane did not have any kind of tv screen in which to watch films or programs. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta."

Voordelen: "Everything, smooth flight with an entertaining crew."
Nadelen: "NA"

Voordelen: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"

Voordelen: "Crew was great"
Nadelen: "No entertainment on flight. No smoking in Minneapolis airport"

Voordelen: "Everything went smoothly. The staff were friendly, the flight fast and calm."
Nadelen: "Nothing that can be done, just tough being 6'5" in a connection plane."

Voordelen: "Made it out of Detroit that same day! Friendly flight attendants!"
Nadelen: "Flight was delayed. And then cancelled. We were booked into a later flight 8 hours later that was also delayed again due to weather but we did make it out of Detroit that night. Other people were not as lucky."

Voordelen: "They have great and friend staff."
Nadelen: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Nadelen: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."

Voordelen: "Seats were comfortable"

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Nadelen: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Nadelen: "If flight is full all the time get a bigger plane"

Nadelen: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"

Nadelen: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"

Voordelen: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
Nadelen: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."

Nadelen: "No blankets or pillows. Froze"

Voordelen: "Cookies"
Nadelen: "Space"

Voordelen: "Food and choice of entertainment was excellent."
Nadelen: "Was stuck with the middle seat so I knew what I was in for."

Voordelen: "I had ordered a dairy - free vegetarian meal for the international flight. Initially the attendant brought me a vegetarian meal with cheese, part of the regular meal options, then she found the one with my seat number that was dairy - free. It was quite tasty! And I was grateful, since I would not have been able to eat the meal with dairy. It is not a preference, dairy makes me ill. The delay departing from Brussels caused us to miss our connecting flight to Denver, but our provided hotel accommodations in NY were quite comfortable. One item of note: The LaGuardia staff person, who made our arrangements for the overnight stay, said there was a shuttle from the hotel to JFK ( where our flight was in the morning), so she did not give us a travel voucher for the morning. The Hotel only has a shuttle to LaGuardia; it never has a shuttle to JFK. It seems the staff person should have known that. When we called Delta to ask how we should handle that, Delta kindly offered us reimbursement; it was just a phone call and a mailing for us and for Delta that was extraneous. Our interaction with the staff person was entirely pleasant, we were just surprised that there was misinformation."

Voordelen: "The attendants"
Nadelen: "The delay and no free wifi."

Nadelen: "Super loud. Couldn't talk to anyone without shouting. No view out the window, as the engine was about 5 inches outside the glass. Not sure why there even were windows for these seats, as they probably just let in more sound. Also right next to the bathroom, so frequently smelled bad."

Voordelen: "Nothing"
Nadelen: "They didn't even get me to Philadelphia they delayed the flight for 6 hours then cancelled it offered to rebook me the next day and $15 compensation when i declined. $15 for pretty much ruining my Christmas nice job delta never again"

Nadelen: "we had to get off plane and use another one. a hr delay but it wasn't that a bad .better to break down on the ground than in the air"

Voordelen: "The gate agent was terrific. There was a delay, but he continually updated everyone about what was going on. Also, I checked on upgrades when I first arrived. About forty minutes later I went over to check the monitor. I didn't even look his way, but he called out to me, asked my name, and checked the status of my upgrade. Very professional and very nice."
Nadelen: "Though a meal was advertised for first class, there was none. I overheard the flight attendants say that catering in Atlanta screwed up, but nothing was said to the passengers."

Voordelen: "Overall, the flight was good. It actually wasn't a Delta flight but an Alaska Airlines flight."
Nadelen: "The aircraft was new model 737-800, very nice! Except the seats are a bit hard. Not good for a 5 hour flight. What really made me angry is I paid for a Delta flight. What difference does it make!? On long Delta flights, you get a meal (you pay for it in the cost of your ticket), but I was put on an Alaska Airlines flight where the meals are $7.50! I think that if Delta puts you on an affiliated airline, they should pick up the tab for the meal. Entertainment is via your smartphone. Don't have a smartphone, no problem, cough up $10 for a 2 bit tablet to watch a movie!"

Voordelen: "Delta has really upped their customer service since the last time I flew with them! EVERYone was so personable and friendly! I was so happy with the experience, I will definitely try to choose a Delta flight as my priority airline to fly! Awesome job Delta crew!!"

Voordelen: "The travel time and early arrival"
Nadelen: "N/A"

Voordelen: "The entire crew!!! Love that they offer drinks and snacks for free!!!"
Nadelen: "I loved everything about the flight!!"

Voordelen: "Crew was very freindly"
Nadelen: "Not enough time between flights"

Voordelen: "I was able to get a flight on standby an hour earlier, enabling me to avoid a rush hour arrival in Philadelphia. Loved the personal TV screen on back of seat in front of me."

Nadelen: "The cabin crew ignored my repeated calls for service. I willing gave up my seat so a couple could sit together with their kid and sat behind my wife and kids to be nice. They than reclined the seat back and my seat was broken do I asked them to put the seat forward and they ignored me. I informed the cabin crew that they weren't being considerate after all I gave up my seat to them. The cabin crew told me I could leave my 4 yest old and 3 year old alone and move to a new seat."

Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Voordelen: "FRA to PHL excellent"
Nadelen: "I was rebooked into FRA from BSL without notification."

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Crew. Meal good too."
Nadelen: "Bus rides to aircraft at Frankfurt"

Voordelen: "Everything. Food, drinks and entertainment was great. The crew are amazing. Great flight. Pilot kept us informed of everything with delay of serving food due to turbulence."
Nadelen: "How long it takes you to get to Germany! But they have no control over that."

Voordelen: "service was very good,"

Voordelen: "Flew Lufthansa- Started On-time, landed ahead of time, service was wonderful, ride was good overall. Crew was excellent!"
Nadelen: "No complaints."

Voordelen: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Nadelen: "Food could have been better, the breakfast/snack we got wasn't filling at all. The entertainment collection can be better specially Indian/Hindi movies"

Voordelen: "Crew is very professional"
Nadelen: "Seats are incredibly small, flights are overcrowded and rarely on time."

Nadelen: "The food"

Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Voordelen: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nadelen: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Voordelen: "That the plane brought me safely to San Diego"
Nadelen: "Paid entertainment on a 12 hour flight"

Nadelen: "Late departure"

Voordelen: "On time."

Voordelen: "Decent flight. Nice crew. Clean cabin."
Nadelen: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "USB at every seat"
Nadelen: "Food"

Nadelen: "Flight got canceled, everything was slow."

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Voordelen: "The crew was fantastic. The plane was clean/as to be expected. Overall, the flight was comfortable (again, as to be expected)."
Nadelen: "Boarding was slow and unorganized. "Dinner" meal could have been served earlier and it could have been more filling (we were so hungry!) There could have been more opportunities to get water. They ran out of water bottles."

Voordelen: "everything"

Nadelen: "The airplane was extremely cold and the flight staff was rude"

Voordelen: "The crew was very nice and provided snacks even though the flight was short"
Nadelen: "This flight was good!"

Voordelen: "the service,order, attention, human quality, punctuality. all in general."

Voordelen: "Food, drink and entertainment are very good."
Nadelen: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Nadelen: "Too much sugary bread as nourishment."

Voordelen: "Reliable service"

Voordelen: "The chairs were the comfiest I've ever flown in!! Amazing"

Voordelen: "I like it , it was good"
Nadelen: "All was nice.Thanks. The Flight was good, only Some Turbulances , But is ok."

Voordelen: "In terms of things I liked flying with UA998 from Brussels to EWR: The boarding staff at Brussels airport was helpful, courteous and knowledgeable. Boarding procedure was smooth even with the extra security screening at the gate."
Nadelen: "It was quickly clear to me that the passengers where simply an inconvenience to some of the crew on UA998. As an example I fell asleep during take off and woke up in the middle of the meal service. The cart was only a couple of rows behind me in the half-ful Economy Plus section so I got up and tried to get the attention of the staff. The lady turned around and confirmed that "I had woken up" with a sigh, as is not only was it inconvenient to her that I was a sleep, now I had the nerves to actually ask for a meal. She presented me with the options of pasta and chicken and I politely asked what they where served with. She straight out said that "she really did not know that" and asked me to make a choice. I wont get into any other examples, the machine was half full at best and there was no stress, so frustrating to be treated like you are an inconvenience to the USA based staff who clearly just wanted to be left alone. The entertainment system barely worked, the touch monitor was very hard to operate - the pressure sensitive functionality was not working properly but I managed to get to my movie and avoid the Chinese subtitles in the third try. I fly United because it's part of Star Alliance, but otherwise I would try and avoid at all cost."

Voordelen: "I liked everything about the flight. The flight crew was nice. They were considerate and cheerful."

Voordelen: "Entertainet options were very good and very diverse."
Nadelen: "For an international flight the plane was quite tight in terms if leg room and aisle space."

Voordelen: "None respect for customers specially long flight"
Nadelen: "Nothing"

Nadelen: "The food on this flight was not good."

Voordelen: "how do i get credit for the miles travelled? who are you alligned with?"

Voordelen: "Entertainment is great, although I did not use it much this flight"
Nadelen: "Seats were uncomfortable, tighter than I remember last time I flew Luft."

Nadelen: "The food was bad"

Voordelen: "The crew was attentive and effective. The vegetarian food was excellent. Plane was clean. Bathrooms were checked regularly."
Nadelen: "Generally, I'm a happy camper and easy to understand some "discomfort" that comes with traveling. Return trip operated by United. Terrible experience. No legroom[I'm 6'-2"]. The seat confinement was so stressing that it was impossible for me but just to extract myself and find a place where i just could stand. Meaning I was standing most of the trip. My wife and myself are globetrotters and this was one of the worse flight experience ever."

Nadelen: "We were worried that our luggage would not make it to our final destination just as it had not arrived on-time at the beginning of our trip from Phila. We were enraged that after printing out our boarding tickets for our 12/21/15, 5:50pm Luthansa Flight to Frankfurt, Germany, that the flight was cancelled the next morning. We were rebooked on American Airlines through Paris, which could not guarantee us a seat on AirFrance to our final destination, Venice, Italy. Next, our baggage did not arrive when we got to Venice and after filling out the claim form for lost luggage and following the directions for following up, Air France never called, sent a text or emailed us when the baggage arrived the next day. Returning from Venice to Frankfurt on 1/1/16, and then on to Philadelphia was a crowded flight, with a wailing baby for much of the trip. We were apprehensive, once again worrying that our baggage would not be on the plane and at the airport in Phila., when we arrived. Though we enjoyed ourselves visiting relatives in Vicenza, Lufthansa made our journey tense, and wrought with anxiety."

Voordelen: "Flight was on time. Great seats (we did pay extra to reserve them, however). Excellent staff on board. Quiet flight."
Nadelen: "We had to pay extra to reserve good seats."

Voordelen: "Once boarding was complete, everything else about the flight went quickly and smoothly."
Nadelen: "Boarding was confusing - announcements were very quiet and most passengers unclear about who was to board where/when."

Voordelen: "Entertainment screen was nice and easy to use."
Nadelen: "Lufthansa dropped the ball again when it came to supporting/helping someone who is unable to walk. They sent my mobility device through to the next plane. They then sent someone after 20 minutes of me waiting on plane for it, to tell me it was sent through and a wheelchair wasn't available (I'm no weight bearing at all). Person informed me I would have to walk until they could find one? Yeah, the 5'2" person offered a hand but when I'm 5'11" and can't weight bear- I cannot use someone else's assistance. I had to hop from the plane door, all the way up the jet way, past the ticket counters- to the chairs. I've never been so embarrassed as an entire boarding plane watched. No one on the plane even offered assistance in helping me off- they greeted other crew and I just wandered off. After I was seated, I waited why the woman went and found a wheelchair. Why in the world couldn't they have done this beforehand? Forcing me to hop was a major risk. Lufthansa knew my issues and said my account was notated after the first incident."

Voordelen: "Able to fly direct to ansterdam"
Nadelen: "Have to lay over on the way back. More expensive than other airlines."

Nadelen: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "Norhing"
Nadelen: "They have mabaged to lost my luggage"

Voordelen: "Overall everything was ok."
Nadelen: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Nadelen: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Voordelen: "Just great crew."
Nadelen: "Not comfortable at all and will not book KLM again."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Voordelen: "Got to Amsterdam on time and everything was great including the staff"

Voordelen: "Flight was on time and quick and comfortable"

Voordelen: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Nadelen: "Too late i missed my connection flight"

Voordelen: "Comfort economy well worth the extra."

Voordelen: "Boarding/unboarding"
Nadelen: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Voordelen: "Eveything is well arranged"
Nadelen: "Nothing"

Voordelen: "Manque de place"
Nadelen: "La place"

Voordelen: "Arriving more or less on time"
Nadelen: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Nadelen: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Voordelen: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Nadelen: "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Voordelen: "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Voordelen: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Nadelen: "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"

Voordelen: "The crew was good"

Voordelen: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Nadelen: "Nothing. This is filler text to meet the min. characters."

Voordelen: "Loads of leg room"
Nadelen: "Loved everything"

Voordelen: "Upgrade en business"

Voordelen: "Crew was excellent"
Nadelen: "Economy was very tight! Seats were uncomfortable"

Voordelen: "Personnel aimable et avenant"
Nadelen: "Départ avec du retard et beaucoup de roulage a Ams, résultat 20 min de retard au débarquement"

Voordelen: "Plane service"
Nadelen: "1h30min delay at airport"

Voordelen: "KLM food and service are great"

Voordelen: "It was very comfortable"
Nadelen: "The crew was great"

Voordelen: "bien comme d'habitude"
Nadelen: "RAS"

Nadelen: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Voordelen: "Food was relatively good"
Nadelen: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"

Voordelen: "The price was nice."
Nadelen: "Plane looked unkept on exterior. Crew was nice but lazy."

Voordelen: "Crew was excellent explaining about the (short) delay."

Nadelen: "Problem with seat. Paid extra. Got downgraded instead of upgraded"

Voordelen: "Personnel agréable et vol à l'heure"
Nadelen: "Rien a dire"

Voordelen: "Le vol précédent est arrivé en retard à Göteborg mais ceci a été récupéré grâce à un embarquement rapide."
Nadelen: "Arrive à Amsterdam loin de l'aérogare donc pris le bus. Pas terrible pour les connections."

Voordelen: "Flat bed seats 747 upper deck"
Nadelen: "Lost my luggage for 7 days"

Nadelen: "Our first flight got delayed, so we had to miss our flight from Berlin to Amsterdam."

Voordelen: "on time arrival"
Nadelen: "the cabin configuration is bad"

Voordelen: "The crew was very nice. The meal served in Business Class is nice."
Nadelen: "The flight leave late due to ATC restrictions. But we kept well informend. The aircrafr is full and have even in Business Class less legroom."

Voordelen: "Équipage très gentils et très des bons services à bord, Merci et à bientôt"

Nadelen: "Plus de journal disponible à l'embarquement"

Voordelen: "La rapidité"
Nadelen: "RAS"

Voordelen: "Ras"
Nadelen: "Ras"

Nadelen: "Le site internet nous a pas expliqué que pour le Vietnam au-delà de 15 jours il fallait un visa du coup on a perdu le billet de l'allée plus on va reprendre un billet cela nous a coûté 1000 € juste pour l'aller de plus de nos voyages cela est inadmissible j'aurais pu nous avertir qu'un visa en une heure été délivrable. Je comprends pas qu'on travaille en aéroport en plus pas nous indiquer ou même le site au-delà de 15 jours voir d'autres pays quand on y va il nous faut un visa c'est inadmissible de perdre 1000 € sans compter qu'ils ont même pas fait un geste pour au moins reprendre un vol ça ne coûte plus cher que si on prenait un voilà par. Je recommande pas la compagnie Vietnam Airlines ce sont des gros voleurs des escrocs"

Nadelen: "30 minutes de retard"

Voordelen: "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Nadelen: "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Voordelen: "Le personnel"
Nadelen: "Siège peu confortable et très peu de place pour les jambes. Équipement électroniques très ancien, qualité de l'écran médiocre, tactile fonctionnant très mal"

Voordelen: "Un vol d’une heure et demi donc avion correct pour ce genre de vol, et personnel accueillant"
Nadelen: "Que Air France fasse grève pourquoi pas mais prévenir à 22h pour un vol à 11h le lendemain c’est très moyen surtout quand on nous dit de reporter au 30 avril. Comme si on prenait des vacances comme on le souhaite.."

Voordelen: "Trop souvent en retard"

Voordelen: "Ponctualité du vol"
Nadelen: "Confort de base en classe éco. Espace compté pour bagages cabines, sacs et accessoires dans les pieds."

Voordelen: "Choix des films proposés. Menu éco mieux que sur d'autres compagnies (Latam ou Tap) Accueil et attention de l'équipage"
Nadelen: "Bug du système de divertissement, qui a dû être réinitialisé complètement peu après le décollage. Espace toujours très juste en classe éco"

Voordelen: "le personnel AirFrance, et un grand merci specifiquemen tà Hassan Bigdad, il saura pourquoi !! une très belle personne. J´espère que ce message lui parviendra."
Nadelen: "Le retard de plus de 2 heures."

Voordelen: "Ponctualité, équipage, confort"

Voordelen: "Départ à l'heure, arrivée en avance, personnel très aimable et professionnel, surtout lors du vol de nuit"
Nadelen: "Repas pas de qualité exceptionnel"

Voordelen: "Arrivé à l’heure"
Nadelen: "Rien"

Nadelen: "vol très mauvais l'avion bouger bcp surtout au décollage"

Voordelen: "La gentillesse du steward"
Nadelen: "L’écran télévisé est minuscule La climatisation est trop forte"

Nadelen: "Retard + j’ai trouvé ma valise cassée."

Nadelen: "Information nulle"

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "Personnel tres agreable. Collation (sandwich et boisson) gratuite."

Voordelen: "Avion qui décolle à l'heure. Hôtesses accueillantes. Vol agréable"

Voordelen: "Rien. Service client zero"
Nadelen: "Vol soit disant annulé alors qu'une amie était dedans. Report sur le vol d'après, nous privant de soirée sur place. Mise sur liste d'attente sur le vol suivant. Aucun dédommagement !"

Nadelen: "Prestation agréable passager aussi top"

Voordelen: "Equipage, nourriture, vitesse du vol"
Nadelen: "Embarquement en retard"

Voordelen: "Le commandant est sorties du cockpit pour faire son annonce !"
Nadelen: "45 minutes de retard et impossible de faire correctement le checkin online. .. machine hs à l'aéroport. .."

Nadelen: "Les passagers de Air France sont toujours appelés en anglais et en langue du pays où ils se trouvent or la plupart des passagers ne parlent ni l'anglais ni la langue du pays de depart"

Voordelen: "Le personnel était tres sympas et au petit soin."
Nadelen: "Le vol avait du retard"

Nadelen: "DES RETARDS SANS PREVENIR A L'AVANCE, SANS DEDOMMAGEMENT OU EXCUSES COMME D'HABITUDES CHEZ AIR FRANCE !"

Voordelen: "L'equipage"
Nadelen: "En un week-end je prends un vol aller retour et les deux vols sont retardés ... retard ...."

Voordelen: "Repas très bon Personnel de bord très accueillant et très professionnel Très bonne gamme de divertissement"
Nadelen: "Siège moyennement confortable Ecran de divertissement peu moderne et marche 1 fois sur 4(entre Paris et PaP)"

Nadelen: "retard prévu, et la correspondance est partie , n' a pas attendu , et a planté 20 personnes...pour 5 mn. De plus c'est la même compagnie : AF. scandaleux. Tout le monde a couru a Orly...POUR RIEN. Celui qui a pris la décision...merci. Pour la correspondance vers Montpellier, ils avaient du personnel à la sortie de l'avion ...pour les mener au vol. pourquoi pas Toulouse ???????????"

Voordelen: "le personnel sympathique, souriant et qui renseigne et répond calmement aux questions. parfait"
Nadelen: "le café pas très bon..."

Voordelen: "Service à bord Personnel accueillant Propreté et confort des sièges Boissons et Encas"

Voordelen: "Le caractère jovial du pilote!"
Nadelen: "Pas de Sky Priority en fin d'embarquement"

Voordelen: "Vol opéré par neos, non par air france Personnel aimable et souriant, bon accueil"
Nadelen: "Retard à l'embarquement 10 min, important roulage a Ams, arrivée totalisant 25 min de retard."

Voordelen: "L'amabilité du personnel"
Nadelen: "la longueur et lenteur de l'embarquement"

Voordelen: "rien"
Nadelen: "le fait de nous avoir fait voyager en économie et non en business comme prévu, et le fait du retard à l'arrivée à Hong Kong qui nous a fait rater les autres vols"

Voordelen: "De grosses turbulences suite à un foudroiement, les PNC ont été super attentionné et on bien vérifié que l'ensemble des passagers aller bien comme il faut."
Nadelen: "Obligé de repasser une sécurité avant de rentrer dans l'avion? mais pourquoi? Déjà que les contrôles ne servent à rien sauf à vouloir rassurer le voyageur lambda"

Voordelen: "contact agréable avec le personnel de bord"
Nadelen: "l'atterrissage en mode automatique pour cause de brouillard sur Roissy CDG"

Nadelen: "Information distillée au compte-goutte par le personnel d'Air France. J'ai su, via un mail de Kayak, avant le personnel navigant commercial qu'il y aurait un retard au décollage (plus de 4h de retard). Bref, l'information ne circule pas au sein même de la compagnie."

Voordelen: "AF tjtoujours excellent"
Nadelen: "pas encore les nouveau aménagements / sièges en business"

Voordelen: "Menus excellents! Champagne! Personnel chic rt sympathique."
Nadelen: "Nous n'avons pas pu prendre notre poussette canne jusqu'à l'avion! Une GALERE, notamment pour le transfert et les passages sécurité et douanes!"

Voordelen: "Seulement ponctualité. Mais Le repas assez correct. équipage comme d'habitud est sympa."
Nadelen: "Système divertissements ne fonctionnait pas pour plusieurs voyagers. De toutes façon l'écran est beacoup plus mauvaise que ceux des téléphones portables que ne sont pas smart phones. Les sieges des anciennes avions A340, sont à chaque vol plus mauvaise il font du mal dans le jambes car elles ont la mousse déjà plat sans épaisseur. Même la tapisserie des sieges est assez agée. On se sent dans des avions des années 70. The enterntainemnt system is very old and it didn't work for many passengers for most of the flight. ALso the seats are from the 70's and they are no longer mushy. There is a concave area in the bottom and the edges are hard and make your legs hurt. The holstery smells odd like very old."

Voordelen: "bon vol"
Nadelen: "le systéme video qui se met en route 30 minutes avant le départ et qui s eteint 45 minutes avant l'atterrisage"

Voordelen: "L'accueil dans l'avion Le calme et la possibilité de dormir"
Nadelen: "L'offre de film un peu datée"

Voordelen: "Disponibilité des agents"
Nadelen: "Rien"