Vind goedkope vluchten vanuit Boeroendi naar België

Voordelen: "Well organized on check in. Attentive"

Voordelen: "New plane, fresh feel. Food is ok."
Nadelen: "Airline feels basic and no frills."

Voordelen: "Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism."
Nadelen: "Entertainment was limited."

Nadelen: "No vegetarian option Bad boarding procedures, no one gets direction and it was very slow"

Nadelen: "THERE WAS MEAT INSIDE MY "VEGETARIAN" MEAL!!! This is totally unacceptable!"

Voordelen: "Food and in-flight services"
Nadelen: "Entertainment package"

Voordelen: "Rwanda Air is the best"
Nadelen: "Landing at Kigali was bit rough"

Voordelen: "The crew members are very polite and professional"
Nadelen: "The food is not very nice, the drink is don’t taste so great either . The airline seats are too small"

Voordelen: "Friendly service"

Nadelen: "My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash."

Voordelen: "The planes and shuttles are nice and clean, and the staff are pleasant. I had a long layover in Kigali and the airline gave me accommodation and a food voucher (totally unexpected). Will definitely fly RwandAir again."

Voordelen: "Food and free WiFi. Ample seating space."
Nadelen: "Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled"

Voordelen: "They respect the timing"
Nadelen: "The luggage escalator is not working and you have to carry it from one point to another..."

Voordelen: "Fligh was on time, front desk staff were very helpfful, flight staff were friendly"

Voordelen: "That there were not many people on the second leg and that the plane was clean"
Nadelen: "The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed"

Voordelen: "Everything was perfect. On time arrival."
Nadelen: "Loud Nigerian co-passengers"

Voordelen: "Timeliness, Service, Cleanliness Comfort"

Voordelen: "The aircraft was nice, clean and seemed new. The staff was very professional, immaculate uniforms and appearance. Great attention to detail. We traveled from US - Nairobi - Kigali - Johannesburg, changing planes four times. These were some of the nicest planes. I felt very safe traveling this airline."
Nadelen: "Too much bread in the meals. The meals were adequate in quantity but each meal came with two rolls, which was excessive. Just a note - for the boarding area in the airport. Please have restroom facilities in boarding area, past security so you can use the restroom without having to go through security again. Also, if food and beverage is available for sale in the boarding area more passengers would make purchases."

Voordelen: "Nice blankets. Good service."
Nadelen: "Food wasn't that great and juices were very sweet (tasted like sugar water)"

Voordelen: "Good and clean planes, good service"
Nadelen: "We had couple of ours delay and not well communicated"

Voordelen: "Qualité de service Gentillesse équipage"
Nadelen: "Tout était bien"

Voordelen: "Nice comfortable new planes."
Nadelen: "There wasn't much not to like."

Nadelen: "We incurred significant extra costs (visas, taxi, hotel costs) because Rwandair changed our flights around from what we had originally booked, with no compensation or help navigating the visa process."

Voordelen: "The plane was nice and the captain gave good info."
Nadelen: "Why was dinner served at 2AM? They woke me up three times to serve drinks and food and the cabin lights were never turned off, for an overnight flight! The Kigali airport waiting area is awful, and the holding area made it so that every child had to use the bathroom as soon as we boarded."

Voordelen: "What did you like? the attendants were very kind"

Voordelen: "Good"

Voordelen: "on schedule. staff at counters and flight crew were courteous and professional."

Nadelen: "The airline moved my original non-stop flight forward by 3 hours. The new flight conflicted with another flight I had earlier in the day. The airline would not allow me to cancel the flight, and could only offer me a 1-stop flight that arrived at my destination hours after my initial flight would have arrived."

Nadelen: "Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!"

Voordelen: "Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage."

Voordelen: "The crew was very welcoming"
Nadelen: "We had a delay of 40 minutes at Kigali airport without prior announcement"

Voordelen: "Flight was delayed over an hour. Otherwise the plane was new, everything felt good, and I have nothing to complain about!"

Voordelen: "Plane was clean and very comfortable, staff was courteous. Surprisingly good food for a short flight"
Nadelen: "Changed flight times without informing passengers on BOTH of the legs. Staff were polite, but were more interested in following the rules than helping people get on their flights. No customer feedback forms were available"

Voordelen: "Planes were great and flight crew excellent."

Voordelen: "Clean, comfortable plane and seating. On time service, courteous attendants. A meal served on a flight that was only about an hour in duration - very nice. Very pleased with this airline."
Nadelen: "Nothing."

Voordelen: "Everything went well as expected..."

Voordelen: "The crew is nice"
Nadelen: "Both flights were terribly delayed and while the crew apologized we sat on a small plane. In Entebbe the reason was they overbooked the flight. So leave those people behind to take the next flight, don't keep us prisoners on a plane for hours... Stupid management decisions."

Nadelen: "Too cold on the plane - way, way too cold"

Nadelen: "We were delayed by 1 hour because more cargo was being loaded on to the plane. When we arrived in Kigali, we found that our bags had been left behind to make room for other cargo. We arrived and checked in well before the 1 hour cutoff and we were under the weight limit, so there was no reason for our baggage to be left behind. We were informed that our bags would NOT be delivered to us at our next destination, that the burden was on us to retrieve them AND there was no stipend or any type of refund to compensate us for the inconvenience. Since we were continuing our travel by road to Uganda, we had to pay extra to have a driver return to the airport the next day to retrieve and deliver our bags. This is very, very poor customer service!"

Voordelen: "RwandAir flew us to Nairobi instead and I thought that was good of them to make that change for us. The above evaluation pertains to the flight to Nairobi."

Voordelen: "Clean planes"
Nadelen: "Ground crew at NBO - Rwanda Air has Kenyan Airways do the work in the terminals. Bad idea!"

Voordelen: "The flight times were perfect and the seats were comfortable."
Nadelen: "The food was just ok"

Voordelen: "the flight got me to Gaborone on Monday morning"
Nadelen: "Person in Kigali checked my bag to Johannesburg, not Gaborone. Flight was delayed one hour. Slept on a chair in Johannesburg airport for three hours."

Voordelen: "Orderly, organized, courteous"

Voordelen: "In general, it was a pleasant flight from Entebbe to Kigali. The Bombardier was in pristine condition. There was no food offered (the flight is 45 minutes) and there is no entertainment available. The crew was pleasant and the seat comfortable (I am 5'11). I would fly again with RwandAir."
Nadelen: "There was nothing significant enough taken into consideration the characteristics of this flight and the construction in Entebbe."

Voordelen: "Very professional - gave us a good meal - although flight was a little more than an hour. Will recommend to friends"
Nadelen: "Service & good landing"

Nadelen: "The arrival time was stated as 1:40pm but in reality it was a 1:10pm arrival so I had arranged my driver to collect at the wrong time and he wasn't there when I arrived."

Voordelen: "They have great food, amazing crew, great customer care.."
Nadelen: "No entertainment, some few crew members has a bit of an attitude."

Voordelen: "Flight attendant are helpful."

Voordelen: "Amazing crew. Spacious and clean aircraft."

Voordelen: "Nothing because I wasn’t able to make the flight service."
Nadelen: "Have customer service respond in a timely manner. I know you can’t control other agency have been trying 4 days prior to flight schedule to cancel due to positive Covid-19 results and still no response so don’t know if I will lose my ticket price if so won’t deal with you again"

Voordelen: "Crew was very professional and helpful"
Nadelen: "Everything met or exceeded my expectations."

Nadelen: "Better seat More friendly crew"

Nadelen: "Better variety of latest movies,"

Voordelen: "Crew was attentive, punctual, and third meal on a 14 hour flight is right."
Nadelen: "Movies are badly dated, and a bit limited in choice. System was a bit difficult to navigate, and slow to respond."

Nadelen: "Seating"

Nadelen: "The food portions were disappointing."

Voordelen: "Glad to receive small snacks for short flight Headphones were issued from from second flights, but not from Zanzibar"
Nadelen: "Check air on on plane as it was so lights that air doesn’t hit the face so it was very warm flight"

Voordelen: "Everything was Amazing. This is one of the best Airline out there and they need more recognition."
Nadelen: "Nothing."

Voordelen: "By far the best food I have ever had in a flight. And I am still trying to figure out how we landed without and no one noticed. Every one on the flight were amazed that we didn’t feel a thing upon landing. The crew were so friendly and accommodating, it was unreal."
Nadelen: "Perhaps advertise more to Europeans as this airline is up there with the best of them."

Nadelen: "Kenya Airways sears had less leg room than Qatar"

Nadelen: "KQ is always late! And never provide information to passengers about the delay"

Voordelen: "The journey from Yaoundé was great. The crew was excellent. Part of food needs improvement. The journey from Nairobi was good and we arrived earlier than expected."
Nadelen: "The flight for on Nairobi, had no entertainment, nowhere to charge cellphones."

Voordelen: "Yes"

Nadelen: "I’m really disappointed by Kenya airways, the flight was delayed for 4 hours, my luggage didn’t come along with. And the worst is i haven’t received it so far. I swear this is my last time to travel with Kenya airways, seriously I’m disappointed."

Nadelen: "The food, horrible, I would like to describe but not going to do it. Rather get something at the airport before boarding, no space on the plane enought, the seat distance has been squeeze, I guest to accomodate more sheeps ( not seats) on the plane."

Nadelen: "Good flight"

Voordelen: "yes"
Nadelen: "not really"

Voordelen: "The timely departure and arrival."
Nadelen: "The aircraft deployed is old no entertainment facility...you cannot charge your phone."

Nadelen: "According to the KQ App the flight was direct to Cape Town but when we got to the airport we found the plane was stopping in Livingston’s. The result was we were an hour late. Most annoying. Surely the App can be amended to alert us of such changes"

Nadelen: "The person ushering us out of the gate was not very friendly and that could need some work"

Voordelen: "I had an entire row to myself so this greatly improved my experience, but if this had not been the case I don't think I would have rated my flight as high."

Nadelen: "By far the most uncomfortable and crowded plane I’ve ever taken."

Voordelen: "Food and entertainment was good"
Nadelen: "90 minute wait after planned takeoff time for ‘customs’, and three different passport checks after I was already inside the international terminal at Nairobi."

Nadelen: "Needs to improve a lot, so far one of the worst catering services ever faced."

Nadelen: "Kenyan airways is bijna altijd vertraagd, zo ook deze vlucht"

Voordelen: "Clean planes, everything (for me) ran on-time"
Nadelen: "Boarding was a bit "hectic", could be improved. Toilets got progressively worse as the flight went on (should be cleaned regularly). On 1 flight the meal trays stayed on the tables for over an hour (after the meal was served), should have been collected faster"

Voordelen: "Flights were on time and aircraft were well serviced"
Nadelen: "No complaints"

Voordelen: "The crew is laid back and not fake-polite while not dismissive."
Nadelen: "No major complaints except punctuality."

Voordelen: "The flight services were good but with two major horrible issues:"
Nadelen: "1. It took almost one week after my arrival to trace my checked-in baggage. Horrible indeed. Moreover, the baggage contained my medications and other valuables which I needed on ongoing basis! Very disappointing! 2. Despite being charged for the full fare as indicated online, Kenya Airways charged my debit card an additional fee of $31.19. I thought the amount that I had paid to KAYAK was final? I will NEVER dare use such a travel agent engine again in future!"

Voordelen: "They had a good selection of movies."
Nadelen: "The seats were so tightly packed that it was impossible to sit straight. It was like being in some medieval torture device. I was in constant physical discomfort, verging on outright pain, for 9 hours. It was HORRIBLE. Also, the "dinner" served in-flight was unfit for a dog."

Voordelen: "Boarding was early"
Nadelen: "Plane full and didnt have enough room for a number of hand luggage, mine invcluded"

Voordelen: "Service excellent, flight on-time."
Nadelen: "Only 3 movies to choose from?!"

Nadelen: "In a lot of airports, if a flight is delayed, the airline is aware and holds planes on the ground for a few mins if there are multiple people that will miss the connection. In this case, we were delayed for 2 hours, arrive to Nairobi and am at the gate 15 mins before and they sent me to customer service as the gate had just closed. More than 5 other people on the flight missed this common connection as well. Not only did KQ not have a system in place to work with other flights, the service area was completely swamped. People missed their connections because they couldn't get to the front in time to have a boarding pass printed or have a question answered. The staff were rude and didn't give eye contact or answer questions."

Voordelen: "Late arrival Nairobi. missed flight"
Nadelen: "Late arrival Nairobi. missed flight"

Voordelen: "It was fine."

Voordelen: "Flying from Bangkok to Hong Kong, I didn't expect to be on an airline based out of Africa. Even though it was only an hour-long flight, it included in-flight entertainment and a full meal. The plane was a bit older, but comfortable, and the crew were very kind, friendly, and didn't rush the passengers. I hope I get the chance to fly on Kenya Airways again."

Voordelen: "Generous carry on limit, good prices, complimentary food on flights, on time departures, on demand entertainment"
Nadelen: "Boarding lines were a bit chaotic."

Voordelen: "All in all was good -"
Nadelen: "three of us were travelling together with 3 bags. Two bags didn't come - they were left in Nairobi. We were in Nairobi more than 3 hours so it should have been enough to get the bags on the plane. This is super frustrating - also can Kenya Airways not deliver bags in nairobi if they left them. I do understand when flight connections are tight etc, but this wasn't."

Nadelen: "My bag was opened and some items were taken out my watch , cologne for men and some Ghanaian currency for my taxi back home"

Nadelen: "The food was so-so. The flight was delayed. The crew was friendly, but nothing outstanding."

Nadelen: "Flight cancelled streessed up"

Voordelen: "Everything was great except for all but one flight attendant who could have done with a lesson in charm. There was one very charming attendant whose name began with M but was an unusual name. She was a world class attendant and the others could learn from her. The pilot was well spoken as did a great job taking off & landing."

Voordelen: "Business passengers still served snacks even with such a short flight. Great view of Mount Kilimanjaro"

Voordelen: "on board crew members were pleasant and efficient."
Nadelen: "rude and dismissive ground crew. delayed flight. and when we got to Nairobi we discovered that several items had been stolennout of our checked luggage."

Voordelen: "Evertthing"
Nadelen: "Nithing"

Voordelen: "Nothing"
Nadelen: "They kicked me off my flight and didn't even compensate me for no availability of seats. I was stranded for 48 hours with food, water, money or wifi!!!!!"

Voordelen: "It was on time, had friendly crew"
Nadelen: "Entertainment system is not great"

Nadelen: "No respect for business class customers for boarding; a separate line is not enforced. Very slow boarding generally."

Voordelen: "Great crew, Food."
Nadelen: "Reduce baggage charges."

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Nadelen: "Water to drink during flight."

Nadelen: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated. Movie options were not as great as other airlines."

Nadelen: "The toilets were filthy. The tv touch screens didn’t work"

Voordelen: "Airrbus A350 confort"
Nadelen: "Crew professionalism and food to be improved"

Nadelen: "The chicken was undercooked."

Voordelen: "The crew was Excellent"
Nadelen: "There is to many delays in the night flights, this should be improved."

Voordelen: "Seat was very comfortable and the air stewards were good"
Nadelen: "The entertainment system not working correctly and the food was poor"

Nadelen: "Old aircraft rickety seats"

Voordelen: "The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening."
Nadelen: "Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation"

Voordelen: "Very good,on time good service"
Nadelen: "Better seats on business in boing 737 800"

Voordelen: "crammed seats, meh food first experience with ethiopian, wasn't great"

Voordelen: "I liked they’re fury free in flight shopping, very nice affordable pieces of jewelry and perfumes"
Nadelen: "They weighed my carryon! I haven’t seen any other airline do that before. I flew with them 3 times this year, 13 hour each flight and the entertainment was not the best. They didn’t have enough current movies or tv shows. The food was bland. Coffee cups were plastic and it burnt my finger."

Voordelen: "Customer care was good"
Nadelen: "I suspect the problem of luggage started with Alitalia my first leg"

Nadelen: "The delay was too much"

Voordelen: "It was a comfortable flight with good intertainment."
Nadelen: "The food could be better."

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Food and leg room were great"
Nadelen: "Entertainment was average"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Voordelen: "luggage take time to receive , over 1 h"
Nadelen: "luggage tale long time to receive"

Voordelen: "Conexion"
Nadelen: "Delayed"

Voordelen: "Cheap. Good for connections in Africa."
Nadelen: "Boarding was slow. The food is the worst I've had on an international flight. Flight crew is often not responsive and brusque. The recline on my wife's seat was broken."

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Voordelen: "Everything was great."
Nadelen: "Nothing"

Voordelen: "I went for my honeymoon but ET never transported my luggage. I had to spend my honeymoon buying very expensive clothes and basic needs in Mauritius instead of relaxing. My luggage never came. I got it on my way back to Bamako. Nobody was even able to even trace my luggage or respond professionally on the phone. Out of hundreds of calls I made to them, they only picked up twice. ET screwed my honeymoon that I had planned for over a year. I'm so dissapointed that I don'y even want to claim reimbursement."
Nadelen: "Office in Bamako and apperently even in Nairobi never picks up the phone ! The only time they picked up (in Nairobi) they were rude!"

Nadelen: "Flight was delayed so many times, without reason given. On arrival in New Delhi, the airline lost my bag. Everything about this experience was really bad."

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "The customer service from crew members"
Nadelen: "The snacks"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Nadelen: "They didn’t announce when boarding started/what zones were to go."

Voordelen: "The flight crew was nice. We received a hot lunch even though it was a short flight which was nice."
Nadelen: "Boarding was interesting. It should have been an easy boarding as it is a small regional airport. Instead it seemed they went out of their way to make it as confusing as possible. Instead of going through security over here lets have you wrap around the hallway to just have to come back to where you were before?"

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Voordelen: "Boeing 737 - 800 us great"
Nadelen: "Waiting room at Gate 1B"

Voordelen: "crew"
Nadelen: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"

Voordelen: "The pretty ladies"
Nadelen: "Lost luggage and horrible food"

Nadelen: "Did not provide special meal although I called ahead to request it."

Voordelen: "the air craft was very good and the comfort is good no complain..."
Nadelen: "i did'n't like some of the cabin crew the way they are ....and am very disappointed from kinshasa to my check in i did ask a lady about my bag, she told me i will get my bag to cape straight, and i did ask her two times about the bag, she keep saying the same thing i will get my bag to cape town, so until now i haven't find my bag yet, the number they gave me from the airport no body pic up the phone, so i don't know what i can i do to get my bag......if you can hep me in this mater please contact me on my email or on my cell number 0027 78 470 6195. thank you your best regards."

Voordelen: "Great service Seats slide forward, so comfy! Food and drinks all night On time Lots of luggage"
Nadelen: "No sleep with my baby!! ;)"

Nadelen: "I had to purchase the upgrade to business class at the airport. On your site business class was not available."

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Voordelen: "evry thing"
Nadelen: "no thing"

Voordelen: "Outstanding personnel on the ground in Addis Ababa; outstanding crew on the plane from Addis to Kigali"
Nadelen: "The movie screen (attached to the ceiling) was broken and throught the duration of the 2h30 minute flight, mechanically lowered and raised itself nonstop, making a constant disturbing grinding noise"

Voordelen: "seat space was good"
Nadelen: "the flight was full so drink service was not well organized, lack of water"

Voordelen: "Good food and drinks"
Nadelen: "No entertainment"

Voordelen: "WHY serve dinner at 12 midnight? The lights are kept on in the cabin making it difficult to sleep. Too little time to sleep and too much time taken up with bar and food service."
Nadelen: "NON arrival of luggage at Tel Aviv. See above"

Voordelen: "Like a third world flight, I could not purchase a wifi. Service is excellent."

Voordelen: "It showed a decent tv show but the intercom kept interrupting"
Nadelen: "Delays leaving, delays arriving, the plane felt dirty"

Voordelen: "The crew are doing amazing job and making sure we all stay safe."
Nadelen: "What could have been better is us; the travelers/passengers. We need to follow every protocol and or precess or procedure put in place by our government and the airlines. United Airline is doing great job keeping us safe while we travel."

Voordelen: "service and timing were great"

Nadelen: "Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy"

Voordelen: "Seats were comfortable. The crews were helpful."
Nadelen: "Cleaner bathroom on the plane."

Nadelen: "Boarding was awful"

Nadelen: "30 min delay !"

Nadelen: "600€ for tiny space in the plane!!"

Voordelen: "The flight attendants were wonderful and the movies and space for the kids was great!"

Voordelen: "That there were no group calls for boarding"
Nadelen: "My seat"

Nadelen: "Water could have been served complementary"

Nadelen: "Overbooked, no room for carry-on luggage"

Voordelen: "The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us."
Nadelen: "Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help."

Nadelen: "It was very cold they need to lower the temperature."

Voordelen: "Nothing really"
Nadelen: "Late boarding, had to check the bag, had to wait forever when landed in the plane"

Voordelen: "comfortable leg space"

Voordelen: "Excellent service. Friendly staff."

Voordelen: "We loved the movie."

Voordelen: "Also a good airline, though the a la cart..."
Nadelen: "The a la carte approach that includes charging 3 euros for water. I mean, seriously?"

Nadelen: "Service for my mom was great!"

Voordelen: "Staff was ok."
Nadelen: "Very poor service at brussels airport. It took 15 minutes to connect the bridge and evenually we had to go down the stairs to take a bus that also took 15 min to start. We also left late frm malpensa due to late check-in but i thin rhe plane actually camw in late too."

Voordelen: "Nothing"
Nadelen: "Boarding late. Good for sale-not even a cup of water free, staff rude, there is no entertainment"

Voordelen: "Clean and somewhat comfortable"

Nadelen: "Delayed and JFK wasn't ready for us. So more delay"

Nadelen: "Crammed seats, not very clean, took pictures, very dirty."

Voordelen: "They had a funny safety video"
Nadelen: "The flight was delayed by an hour. Not only did this mean that I didn't have a chance to rest in Hamburg, it also meant that I had to sprint to get my connecting flight which was on the other side of a huge U shaped airport."

Nadelen: "Over 2 hour delay"

Voordelen: "Problem was, my luggage didn't arrive. I am now in front of lost and found desk, expecting it will come one of next days. My additional problem is, I am traveling on Wednesday in remote area by car and need desperately my luggage!"

Nadelen: "Lost my bags or did not make it on time for connection."

Voordelen: "The space between the seats was good"
Nadelen: "No entertainment at al, no charger for the phone, nothing to drink unless payed! Not even water!! They were 1,5 h late"

Voordelen: "Nice equip and staff, comfortable and on-time"
Nadelen: "Veg meal requested but not processed."

Voordelen: "."
Nadelen: "."

Voordelen: "The service was very very professional"

Voordelen: "Excellent"
Nadelen: "Everything is fine"

Voordelen: "all was good"

Nadelen: "delay of 20 Min"

Voordelen: "Best business class for travel to and from Europe."

Voordelen: "Your airline 100% better then Air Canada."

Voordelen: "Did not like airline so much."
Nadelen: "Staff did not allow access to lavatories when they were serving drinks and the long waits after were ridiculous"

Nadelen: "Seats had no cushioning on bottom or back"

Nadelen: "Baggage handling"

Nadelen: "No water/fluid offered -- everything was pay-to-play."

Voordelen: "Nothing"
Nadelen: "All of it. Missed an event because of their delay. An event I paid for."

Nadelen: "Required to pay even for a soft drink or juice."

Voordelen: "Same as above"
Nadelen: "Same as above"

Voordelen: "We don't know. Ask our suitcases. They arrived in Venice and we were in Athens."

Nadelen: "I have no words flew not honored and I had to buy a ticket at the airport. Thank you for your service!"

Voordelen: "Very old planes No entertainment Very nice stewardess"

Nadelen: "Lousy treatment to passengers/customers"

Voordelen: "Overall plesant."
Nadelen: "No snack not even a peanut."

Nadelen: "It was cancelled on me and three of my classmates. No notification."