Vind goedkope vluchten vanuit Brussel naar Cayenne

Voordelen: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Nadelen: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Voordelen: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Nadelen: "N/A"

Voordelen: "Very friendly crew"
Nadelen: "In-flight system had some errors"

Nadelen: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Nadelen: "Flight was delayed"

Nadelen: "Geen wifi voor 9 uur"

Voordelen: "Flight was on time."
Nadelen: "In flight complimentary food and drink service could have been better."

Voordelen: "Not being charged for my first bag of luggage"
Nadelen: "Nothing"

Nadelen: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Voordelen: "The new movies selection, food was very good, staff more friendly than previous flights"
Nadelen: "Boarding always a problem on MEA we have to wait too long in the queue"

Voordelen: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Nadelen: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Nadelen: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Voordelen: "Crew members"
Nadelen: "Up to 1 hour late and they leaved my baggage in Paris"

Nadelen: "Food"

Voordelen: "It was a nice plane and boarding was well organized."
Nadelen: "I was assigned a middle seat, if not for that I would have given a higher rating."

Voordelen: "Great service"

Voordelen: "Their evacution video is interesting"
Nadelen: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Voordelen: "Everything was fine"

Voordelen: "Boarding this large plane went relatively quickly and orderly."
Nadelen: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Voordelen: "The staff was very nice and friendly"
Nadelen: "One hour delay without any information on embarking and another hour in the plane before departure"

Voordelen: "The cabin crew were excellent"
Nadelen: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Nadelen: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Nadelen: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Voordelen: "Standard on most parts with pleasant staff"
Nadelen: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Voordelen: "The space and the people"
Nadelen: "Nothing"

Voordelen: "Courteous crew"

Nadelen: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Nadelen: "no vegeterian sandwiches very disappointed"

Voordelen: "The inflight service"
Nadelen: "The 3 hours delay"

Voordelen: "Todo muy bien Volvería a viajar con ellos."

Voordelen: "Nice crew, free snacks"
Nadelen: "For taller people flying economy sucks . The seats are always to small"

Voordelen: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Nadelen: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Voordelen: "Punctual, not crowded."
Nadelen: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Nadelen: "Some toilet facilities out of order and some slow service"

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Nadelen: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"

Voordelen: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Voordelen: "All crew I interacted with was great, friendly, and helpful."
Nadelen: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Voordelen: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Nadelen: "Late leaving and arriving."

Nadelen: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Nadelen: "Freezing"

Nadelen: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Voordelen: "Standard stuff"

Voordelen: "The crew was very nice and helpful."
Nadelen: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."

Nadelen: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Voordelen: "Late"
Nadelen: "Late"

Voordelen: "Crew are efficient and friendly."
Nadelen: "Very small plane."