Très mauvaise compagnie il son incompéten le personel
Avion neuf , personnel très compétent
Les toilettes était sales et mauvaise odeur
Les toilettes sales durant tout le vol Grave Problème d'odeur dans l'avion a l'avant
Le transit proposé par Pegasus m'a obligé à courir entre mes deux vols
Le personnel de bord est rapide et efficace. Impossible d’emporter un bagage à main, tout est rempli en quelques minutes les gens ne respectent pas les limitations et donc les autres. Mais 10 minutes de retard à l’arrivée.
il y eu du retard pour le décollage
bloquer au niveau de l'embarquement sans explication pour nous mettre dans un autre avion, et à du payer un supplément sur place de 600€
Nadelen: "Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys"
Voordelen: "Crew was good, cheap price"
Nadelen: "Rough landing, and very poor luggage service upon arrival"
Voordelen: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Nadelen: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Voordelen: "Bon vol"
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "C'était un bon vol."
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "The crew was fine."
Nadelen: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Voordelen: "The price"
Nadelen: "Nothing"
Voordelen: "The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment"
Nadelen: "Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed."
Nadelen: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."
Voordelen: "The flight was very uncomfortable and dirty"
Nadelen: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"
Voordelen: "Easy; fair prices; budget rates"
Nadelen: "no entertainment (N/A)"
Voordelen: "Cheap price with basic seats but all in good order and plenty of leg room"
Nadelen: "The check in processes was very very slow"
Voordelen: "Friendly staff. Comfortable plane"
Nadelen: "Delayed but only 15 min"
Voordelen: "nothing"
Nadelen: "everything"
Nadelen: "Never in time and the POS machine on board never works with debit cards or cards without PIN code .... it didn’t work with more than half of the passengers on board!!! Oh they also charged me 47 euros for just 4 kgs of extra weight!!! Unacceptable !"
Voordelen: "Nothing"
Nadelen: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."
Nadelen: "Wait time, customer service"
Voordelen: "Bording was fast and the plane took off on time."
Nadelen: "Siège non réglable sur 3h30de vol"
Nadelen: "Landing was very rocky"
Nadelen: "Une vraie Lowcost... le bus est même mieux que cet avion"
Voordelen: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more if needed and never fly with them"
Nadelen: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Voordelen: "The worst airport ever"
Nadelen: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Voordelen: "Globalement ok"
Nadelen: "Délai de plus d'une heure pour le décollage"
Nadelen: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Nadelen: "Checkin takes à long time"
Voordelen: "The air conditioning wasn't worked good"
Nadelen: "No thing"
Voordelen: "Everything was on time, crew was nice, a lot of empty seats"
Nadelen: "Noisy children..."
Nadelen: "Food not included in price of ticket. Food offered for a fee was very limited. But then again the flight was less than 3 hours."
Voordelen: "Arrived 30 mins earlier"
Nadelen: "Nothing to dislike"
Nadelen: "A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo"
Voordelen: "This was a domestic flight, only hour and 30 min. Same aircraft as from London to Istanbul, nice and comfortable seats with plenty of leg room."
Nadelen: "The flight was only hour and 30 min, so I have no criticism for this flight"
Voordelen: "Flight was on time and luggage arrived. No problems!"
Nadelen: "This experience was absolutely horrible for my wife and myself both. We understood that being among the more "budget friendly" airlines, we would have to sacrifice some comfort. But this airline is beyond atrocious to say the least. There is no terminal exit, but rather we had to walk down steps from the plane, walk in the rain to a stand-up bus, and ride it to the airport. How on earth are you supposed to make close connecting flights with those conditions? We barely made it only because they let us skip the line for security. Save yourself the misery; dig deeper in your pocket for a better airline."
Nadelen: "Miserable experience. This was flight was diverted to Kuwait due to weather. We were told we would be taking off a few hours later. Then we were told that we would be given a hotel room for the night in Kuwait. In the end, we all just waited around in the Kuwait airport for hours without any assistance from any airline representatives. I wound up having to book another flight, as the Pegasus delay was 13 hours (even though other flights were departing to Bahrain much earlier)."
Nadelen: "My tent poles, which were attached to my bag were lost. I am hiking in Switzerland and have no tent now!!!"
Voordelen: "it's fine. It gets you from point A to point B."
Nadelen: "It's almost outrageous that they don't give water."
Voordelen: "generally the boarding and crew were acceptable."
Nadelen: "A week before my flight, the flight changed and I was emailed. It had me arriving in Istanbul 2 hours later. They essentially changed my flight to another flight. And then Pegasus Plus frequent flyer never recognizes my PNR number when I try to get credit for my flights. I have flown 6 segments with them and none of the flights are recognized. When I try to do live chat, it only accept Turkish language. I am very disappointed in this airline's pre and post flight services."
Voordelen: "I never made this trip due to Pegasus delays - see above"
Voordelen: "I am glad that the Pegasus team changed my flight to Bishkek (after I missed the flight to Almaty because of Pegasus delays from Lviv) but I wish Pegasus had given me the difference in price of flights back on my card."
Nadelen: "The first leg of my trip (Lviv to Istanbul) was delayed without warning. It made me miss my flight to Almaty and the next flight wasn't for two days. None of the Pegasus crew (on the flight from Lviv) seemed to care that I had a flight very soon after landing, even though I was a female passenger alone. They wouldn't call the gate or look up if my flight to Almaty was delayed once we arrived."