Très mauvaise compagnie il son incompéten le personel
Avion neuf , personnel très compétent
Les toilettes était sales et mauvaise odeur
Les toilettes sales durant tout le vol Grave Problème d'odeur dans l'avion a l'avant
Le transit proposé par Pegasus m'a obligé à courir entre mes deux vols
Le personnel de bord est rapide et efficace. Impossible d’emporter un bagage à main, tout est rempli en quelques minutes les gens ne respectent pas les limitations et donc les autres. Mais 10 minutes de retard à l’arrivée.
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
il y eu du retard pour le décollage
bloquer au niveau de l'embarquement sans explication pour nous mettre dans un autre avion, et à du payer un supplément sur place de 600€
I liked that we could pre order and pay for meals. Crew was super efficient and got everything exactly right and of course we didn’t even have to ask it was all super seamless I wish other airlines would do this.
Nadelen: "It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself ....."
Nadelen: "Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas"
Voordelen: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Nadelen: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."
Voordelen: "Seats were comfortable, crew courteous"
Nadelen: "Good value for money"
Nadelen: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."
Voordelen: "Bon vol"
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "C'était un bon vol."
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "The price"
Nadelen: "Nothing"
Nadelen: "Staff smile more. More room."
Voordelen: "Really easy experience - friendly, organized, on time and a great price!"
Nadelen: "We were really afraid from istanbul to beirut."
Voordelen: "Nothing."
Nadelen: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Voordelen: "Nothingv"
Nadelen: "Very bad"
Voordelen: "Nothing"
Nadelen: "One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus."
Voordelen: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Nadelen: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Voordelen: "The plan arrived on time and landed on schedule. It was clean and there were no issues on this very short flight."
Nadelen: "Siège non réglable sur 3h30de vol"
Nadelen: "Une vraie Lowcost... le bus est même mieux que cet avion"
Voordelen: "Globalement ok"
Nadelen: "Délai de plus d'une heure pour le décollage"
Voordelen: "was not full so had some space"
Nadelen: "that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane"
Voordelen: "I like to travel always travel with KAKA"
Nadelen: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Voordelen: "It got me there safely"
Nadelen: "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."
Nadelen: "Old plane, really crowded seats, the air crew doesn’t bother to clean the lavatories. Those who are working that is as the toilets up front were out of order..."
Voordelen: "nothing."
Nadelen: "everything"
Voordelen: "Nothing"
Nadelen: "We were delayed 7 hours without any explanation or compensation or apology."
Voordelen: "As long as they are reverting a cheap ticket then the service is good"
Voordelen: "The aircraft chair are comfortable"
Nadelen: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"
Voordelen: "An early landing made my onward journey so much easier."
Voordelen: "We did an error in booking the return date, & found no point of contact to change the date"
Voordelen: "Absolutely nothing"
Nadelen: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."
Voordelen: "The crew at the airport was incompetant. The service was appalling. I had to wait for over 30 minutes for bag drop off . I was very dissapointed. Also boarding was quite late and pushy"
Nadelen: "At check in staff did not know that I had 20 kg baggage allowance"
Voordelen: "This is a budget airlines, compare to Ryanair seats Pegasus Airlines seats has more leg room, especially I have long legs I need more leg room."
Nadelen: "I know this is a Turkish airline, but the cabin crew could do with a bit more understanding of English"
Nadelen: "Problem communicating with counter crew who spoke none to little of English and probably because of me complainig about that they might have decided not to send one of my baggages. I finally retrieved it in different airport in three days."
Nadelen: "45 minutes delay"
Voordelen: "Reasonable for the price paid"
Nadelen: "It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today."
Nadelen: "We didn't get a glass of water. Shame on you"