Une boisson proposée pour un vol de 45mn
The confort on this kind of airplane Canadair bombardier
Le A320 qui était prévu, remplacé par un Atr beaucoup plus petit et un décollage retardé de 40 mn sur le voyage commandé initialement.
Rien à signaler. Personnel très professionnel
Des écrans dans l'avion ! Pour passer le temps
Nadelen: "Prise électrique serait bien."
Nadelen: "The flight departed two hours late and there was very little communication as to why."
Voordelen: "Boarded quickly and left early."
Nadelen: "Nothing. Quick easy flight."
Nadelen: "Perhaps a foot massage!"
Voordelen: "Personnel super sympathique !"
Voordelen: "The crew did their job, and were kind when addressed. Good."
Nadelen: "An ATR 72 aircraft cannot be described as "comfortable". Well, it brought us to our destination, isn't that the main point ?"
Voordelen: "I could not fly it due to endless delays on previous, connecting flights"
Nadelen: "I could not fly it due to endless delays on previous, connecting flights"
Nadelen: "De plus en plus solitaire AirCorsica"
Voordelen: "L'eau offerte. L'acceptation de nos bagages trop lourds sans supplément. ( Notre réservation indiquait 10kg mais un changement d'avion sans préavis ramenait le poids à 8kg.) L'amabilité de l'équipage."
Voordelen: "Quick flight, friendly staff, easy boarding."
Nadelen: "Embarquement déplorable. L’aeroport nous a demandé très en avance (alors que l’avion était en retard, d’aller en salle d’embarquement. Résultat : un monde fou et une heure debout !"
Voordelen: "Embarquement et débarquement rapide."
Nadelen: "Équipage peu aimable malgré un avion très peu rempli qui ne les surchargeait pas de travail. Retard de 1h au décollage (aucune information de la compagnie ni de kayak d’ailleurs) mais à imputer aux contrôleurs aériens en grève a priori."
Voordelen: "On time....no problems"
Voordelen: "No problem and on time"
Nadelen: "Changement de l'horaire du vol plusieurs fois dans la journée. Retard de 2h au final"
Nadelen: "retard prévu, et la correspondance est partie , n' a pas attendu , et a planté 20 personnes...pour 5 mn. De plus c'est la même compagnie : AF. scandaleux. Tout le monde a couru a Orly...POUR RIEN. Celui qui a pris la décision...merci. Pour la correspondance vers Montpellier, ils avaient du personnel à la sortie de l'avion ...pour les mener au vol. pourquoi pas Toulouse ???????????"
ik vind het echt slecht dat mijn vlucht was te laat
Voordelen: "Flight was on time. Crew handled a dispute between two passengers effectivley and professionally."
Voordelen: "Great boarding , on time! Friendly helpful staff . Just really good experience"
Voordelen: "Seats were comfortable, crew courteous"
Nadelen: "Good value for money"
Voordelen: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Nadelen: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Voordelen: "Customer service is awful I will never fly Pegasus again"
Voordelen: "The price"
Nadelen: "Screens or just at least free water or drink"
Voordelen: "The crew was fine."
Nadelen: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Voordelen: "The price"
Nadelen: "Nothing"
Nadelen: "Staff smile more. More room."
Nadelen: "Free food and alcoholic beverages"
Voordelen: "Nothing."
Nadelen: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Voordelen: "Comfortable flight"
Nadelen: "No food"
Voordelen: "Nothing"
Nadelen: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Voordelen: "The flight was on time and pilots provided on time updates."
Nadelen: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."
Nadelen: "seats are not comfortable at all"
Voordelen: "Nothing"
Nadelen: "Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey"
Nadelen: "Huge delay from my flight to Turkey and again a delay returning to Germany."
Voordelen: "The price"
Nadelen: "The mass"
Voordelen: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Nadelen: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Voordelen: "The fares are cheap and they charge for luggage. Check-in was smooth, boarding was as well, and the crew was smiling just a bit. But then that's the Turkish attitude I have noticed all these years. Not bad over all. My luggage made it all the way to my destination with no problems, even though there was a connection flight."
Nadelen: "The seats did not recline which makes it a little difficult to relax if the flight is longer than two hours. No entertainment and no food served (not even water) unless you pre-order or purchase it in flight."
Nadelen: "They lost several passengers’ luggage including mine."
Nadelen: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."
Nadelen: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Nadelen: "Old plane, really crowded seats, the air crew doesn’t bother to clean the lavatories. Those who are working that is as the toilets up front were out of order..."
Voordelen: "Crew was nice Price was good Food was good but expensive"
Nadelen: "Beverage was not there not even soft drink or water Boarding was not okay it took us 10 minuets standing in airplane shuttle to Big long lan to reach boarding desk Expensive food to buy"
Voordelen: "Flight started late and even I was threatened not to be boarded and to be moved to a later flight (midnight) because "I had arrived late at the gate" which is twice absurd because: 1st I arrive slightly late - but still on time for the regular borading - only because the previous flight - operated by the same company was LATE 2nd the flight left 1h and 1/2 late, so my delay - if any - in coming at the gate was irrelevant"
Voordelen: "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Nadelen: "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."
Voordelen: "Nothing."
Nadelen: "A lot of peoblems with this airlines. I will not use it again."
Voordelen: "The preorder food is good."
Nadelen: "The flight was delayed by 45 minutes."
Voordelen: "Reasonable drink choices"
Nadelen: "Where is ayran?!"
Voordelen: "Firstly, Overbuggage limits were put into practice with a mindset of just to f* the customers and consequently almost every single passenger has to end up paying at such overated fees that were equal to a level of a business ticket of any well known first class airline company.I , myself, had to pay 450£ in total for the ticket , just because of 34 kg of a luggage weight though 20 kg of this amount was included in the ticket. Sirs, if you really will only take this complaint as just to watch and say that this was a company policy then i will definetly never choose your services either again.Also, from the bottom of my heart, i will never feel tired to share and spead around this nasty experience of mine on each and every social media occasion , when i will have a word to say. Within only one flight on that day ,the total buggage revenue of the company was equal to a sum of 23,000 £ in total, despite the plane was ridiculously abit bigger than a small box. Sirs, Pls rethink over what i said. This is far beyond to accept and fit into any int'l trade rules.17£ fee for 1 kg !?? Best Regards"
Voordelen: "Absolutely nothing"
Nadelen: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."
Nadelen: "120 Euros for 10 kilos over in checked baggage. I have never in my life been charged such a fee with any other airline. With that kind of money, I could have flown a much better airline, with working AC, complimentary WATER, and a plane that at least doesn't smell like stale, sweaty nastiness. Pegasus is a joke and will never see a penny from me again. Not to mention that you have to take a bus to the airports from the plane!!! All in all, you will get treated like a very low class citizen on this airline."
Voordelen: "Liked their flexibility and welcome agent was serving us."
Nadelen: "Miserable experience. This was flight was diverted to Kuwait due to weather. We were told we would be taking off a few hours later. Then we were told that we would be given a hotel room for the night in Kuwait. In the end, we all just waited around in the Kuwait airport for hours without any assistance from any airline representatives. I wound up having to book another flight, as the Pegasus delay was 13 hours (even though other flights were departing to Bahrain much earlier)."
Nadelen: "The way of talking to the passengers."
Voordelen: "The cappuccino"
Nadelen: "Late departure and late arrival. Huge queues at Gatwick immigration. Too hot throughout the flight - the crew didn't bother adjusting the temperature it was left to the assemblers to complain No in flight entertainment whatsoever Had to pay for a coffee."
Voordelen: "Nothing"
Nadelen: "Bad Service , so uncomfortable seats ,"
Voordelen: "I never made this trip due to Pegasus delays - see above"
Voordelen: "Flight crew"
Nadelen: "How could you ask about entertainment when there is nothing to intertain in these planes! No screens, expensive and bad food, even the menue and magazines were not available on half of the seats, not to mention the worst and smallest seat i have ever been in, although i travel on many other economic airlines! There is nothing but poor, bad and boring flights. The sad thing is that i payed too much for this flight. Oh i forgot, it's also delayed and we wait for half an hour and then, they came with only one bus to take all the people to plane whwn there are many people who can't hold themselves in that crowded bus!"
Voordelen: "Was first to check-in and received exit-row seat with its extra leg-room."
Nadelen: "Exit row seats do not recline .. so could not lie-back on this overnight flight."
Voordelen: "30 minutes late leaving Denzili, but otherwise fine. Denzili airport and easy airport to navigate."
Voordelen: "Same as above"
Nadelen: "Same as above"
Nadelen: "Delay. No apologies not even one."
Voordelen: "nothing."
Nadelen: "The flight was canceled only after checking in and going through immigration. I am stuck in limbo due to visa expired and can not go back into Dubai. Had to remain inside departure terminal by gate for 18 hours. Ended up rebooking flight with another airline and delaying my arrival into Turkey by two days."
Voordelen: "I was lucky enough to have the seat next to me free, so I was comfortable during the flight itself"
Nadelen: "The ground service was really bad and even insulting. I was a little overweight and the girl at the counter was very rude, and eventually made me through away snacks I was keeping for the flight. Also, the weight limit is ridiculous if you're travelling for more than a weekend (I went on a 3 weeks trip with camping). On the flight itself there's nothing provided, even when I asked for water they charged me for it (no option for just a glass of water)."