Compagnie annule le vol 6 heures avant le départ. Sans remboursement ou alternative viable pour pouvoir rentrer. Résultats budget vacances explose
Le personnel accueillant, gentil et surtout professionnel.
Équipage accueillant, souriant et professionnel.
Eveything as expected, professional and on schedule
A321 n’en confortable et personnel serviable
$40.00 check in fee if not checking on line, even though we ALL have to check in at counter too. 2.50€ for a water, but at terrible exchange rate for Huf. Uncomfortable at best for 6 hours. Zero entertainment. Crew are nice😃
Ce qui m'a plus. Le professionnalisme du personnel, le sourire au rendez-vous. Pourquoi ne pas proposer (ou vendre un magazine) à bord ?
Je n ai pas pu embarquer tout simplement car le vol était retardé de plus d'une heure, ceci a eu une répercussion sur ma correspondance je me suis vu contraint d'annuler les deux vols Je vous déconseille fortement de passer par un opérateur tel que kiwi. Me proposant des solution aberrantes (jusqu'à 15h de vol au lieux de 2h) sans autres alternatives. Lorsque l'on tente de les contacter on vous demande votre numéro de réservation et en ce qui me concerne on me répondait qu'il n'existait aucun numéro de réservation avant de raccrocher. Plus jamais
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Voordelen: "Plane on time, new plane, nice crew."
Nadelen: "Ability to move seats."
Nadelen: "Very very bad."
Voordelen: "The crew was ok. The seats no conmfortable."
Nadelen: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Voordelen: "The leg space"
Nadelen: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Voordelen: "Good flight, easy check-in, direct 4 hour flight"
Nadelen: "Seat not inclining."
Voordelen: "Rien ma plus c’est nul wizair"
Nadelen: "Jamais je recommande wizair"
Voordelen: "Nothing"
Nadelen: "Not having a 3+ hours take off delay"
Voordelen: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Nadelen: "6 hours delay due to bad weather."
Voordelen: "Budget friendliness"
Nadelen: "Quews"
Voordelen: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Nadelen: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Nadelen: "Flight was late abolutnie 1 hour"
Nadelen: "The seats are cramped and you have to pay for snacks and water"
Nadelen: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Nadelen: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Voordelen: "The crew was so helpful and nice"
Nadelen: "I was happy with everything"
Voordelen: "Personnel très sympa"
Nadelen: "The flight was delayed for 40 min"
Voordelen: "1h20 de retard c’est inadmissible"
Voordelen: "Nous sommes partis et arrivés à l'heure"
Nadelen: "L'attente à la porte d'embarquement mal signale"
Voordelen: "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"
Nadelen: "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."
Nadelen: "You have to inform the customers, that company needs you to have a visa"
Voordelen: "The crew was really nice"
Nadelen: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"
Nadelen: "No air conditioned 2 hours late Poor ground service"
Nadelen: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Voordelen: "There wasn't any delays, perfect landing"
Voordelen: "Plane new & in good condition"
Nadelen: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"
Voordelen: "It flies direct to the airport that I wanted to go to."
Nadelen: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Nadelen: "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"
Voordelen: "Space. Priority Boarding"
Nadelen: "Strong bad smell. One hour late for departure."
Nadelen: "It a good option, a good price, i will fly again"
Nadelen: "Very long queues at boating in Charleroi airport"
Voordelen: "Staff were generally sweet & approachable."
Nadelen: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Voordelen: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Nadelen: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Nadelen: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Nadelen: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Nadelen: "There was a delay 1 hr poor service no apology"
Voordelen: "Nothing"
Nadelen: "Everything. Worst service I have ever seen on a flight."
Voordelen: "Wizzair suggestion to compensate us"
Nadelen: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Nadelen: "The whole process of wizz Airlines is terrible. No customer service at the airport to hidden fees to airport 3rd party contractors who don't care at checkin Do yourself a favor just book a major carrier of your choice instead of saving 100& on weak I mean wizz Airlines. It will make Budapest a more enjoyable time before you touchdown."
Les toilettes était sales et mauvaise odeur
Les toilettes sales durant tout le vol Grave Problème d'odeur dans l'avion a l'avant
Le transit proposé par Pegasus m'a obligé à courir entre mes deux vols
Le personnel de bord est rapide et efficace. Impossible d’emporter un bagage à main, tout est rempli en quelques minutes les gens ne respectent pas les limitations et donc les autres. Mais 10 minutes de retard à l’arrivée.
Everything fine apart of the airport staff in Izmir ,about the airline nothing bad to say .
Retard au départ et retard au retour Le staff fait rentrer les passagers sans prioriser les numéros des rangs du coup c’est un grand bazar et on prend du retard
équipage au top meiux qu a l aller
There wasn't much communication and reassurance in terms of delay of the flight. They offered water and some cake only after 3 hours as we were taking off. I ordered 1 noodle and lots of drinks, they charged me two, she said she needed to take a photo of my card which I said no to. Then I said OK we ll keep the 2nd noodle although we didn't need it, just to end the bad situation, she grabbed my bag as I was holding it to get the wallet out and she accidetantally hit the boiling noodles and spilled over my hand and really hurt me, a colleague Brought an ice bag thankfully. This made my journey even worse than it already was with the 3 hour delay of the flight.
changement de porte d embarquement au dernier moment et j ai failli rater l avion l amabilite du personnel d embarquement et du personnel a bord de l avion l impossibilité de changer des billets sur le site internet flypgs
Ma valise est arrivée cassée cela a tout gâché ! La compagnie n’est jamais disponible pour les réclamations bien évidemment..
Embarquement en retard. Sièges peu confortables. Aucun écran dans la cabine. Repas très chers. Personnel parlant à peine anglais, ne débarrassant pas nos plats, incapable de nous renseigner sur le retard pour nos correspondances.
The check in at the air port was appalling - disorganised - unhelpful and extremely slow - unfriendly supervisor and it caused stress for many travellers who were not sure if they would make the flight - no customer care displayed - it was a shambles
il y eu du retard pour le décollage
bloquer au niveau de l'embarquement sans explication pour nous mettre dans un autre avion, et à du payer un supplément sur place de 600€
They want to charge 250 euros for an extra bag and made my sister miss her flight.
Nadelen: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."
Nadelen: "4 hours late - no communication Rude flight attendants"
Voordelen: "The price was good"
Nadelen: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Voordelen: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Nadelen: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Voordelen: "Bon vol"
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "C'était un bon vol."
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "No different than other airlines as far as airplane goes. Crew was OK."
Nadelen: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."
Voordelen: "The price"
Nadelen: "Nothing"
Voordelen: "Not so comfortable and no any food or drink beverage for free of charge"
Nadelen: "They should at clean and provide food and drink for free of charges"
Voordelen: "The flight was very uncomfortable and dirty"
Nadelen: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"
Nadelen: "If it was on time. Over an hour late."
Voordelen: "Good price basic amenities but all in all a great deal"
Nadelen: "Everything was great!"
Voordelen: "Nothing."
Nadelen: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Voordelen: "Friendly staff. Comfortable plane"
Nadelen: "Delayed but only 15 min"
Voordelen: "nothing"
Nadelen: "everything"
Voordelen: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Nadelen: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Voordelen: "timing of arrival"
Nadelen: "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"
Voordelen: "The plan arrived on time and landed on schedule. It was clean and there were no issues on this very short flight."
Nadelen: "Food is not for free"
Nadelen: "Siège non réglable sur 3h30de vol"
Nadelen: "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."
Nadelen: "Une vraie Lowcost... le bus est même mieux que cet avion"
Voordelen: "Friendly crew. Pretty much on time departure. Comfortable."
Nadelen: "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."
Voordelen: "Globalement ok"
Nadelen: "Délai de plus d'une heure pour le décollage"
Nadelen: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."
Nadelen: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Voordelen: "You get what you pay for, nothing more and nothing less."
Nadelen: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Voordelen: "Cheap Air ticket"
Nadelen: "Seats are not comfortable."
Voordelen: "Professional crew paying fit"
Nadelen: "Paying for drinks"
Nadelen: "Crew members are very rude"
Nadelen: "Late boarding for unknown reason."
Voordelen: "Everything was on time, crew was nice, a lot of empty seats"
Nadelen: "Noisy children..."
Nadelen: "Everything is charge money"