Pas de film français et siège inconfort
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
On-time, very good equipment, service and food, attentive and professional staff.
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "Not applicable"
Nadelen: "I was not permitted to check in and board because the ticket agent had incorrect information and refused to listen to my written proof of her incorrect decision."
Voordelen: "Boarding that’s all."
Nadelen: "Food, crew, entertainment they should upgrade the TV very important it’s very outdated but Istanbul airport is awesome."
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Voordelen: "The flight was empty-ish in the back of the plane, & I was allowed to lie down across 4 seats. I liked that they allowed boarding from the back of the plane (along w/ front). I also liked that most of the food was vegetarian (& the crew pointed out what to avoid). I always forget to special order."
Nadelen: "The boarding announcements were not audible where I was sitting in the airport, so that should be better."
Nadelen: "During flight after first meal the cabin temperature is way to cold. Then it gets warmer but later, second half of the flight the air gets very cold again so it’s difficult to have a good sleep."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "The crew was amazing and service was very professional."
Nadelen: "Lower prices!"
Voordelen: "Turkish Airlines rocks! Great food and great service.."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "The flight I booked out was later than my return. It was 8:30 at night not in the morning and the site did not flag it for me. So I showed up at the airport and had to buy another ticket at the very last minute. Never used the one I bought through kayak.luckily Turkish air made it happen or I would have missed my meeting."
Nadelen: "The serbice qnd food was terrible"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "almost everything"
Nadelen: "Old entertainment system with no choice of movies"
Voordelen: "The entertainment was a nice touch, the food and drinks given, and the restrooms were clean."
Nadelen: "Crew was a little unfriendly, they missed us for lunch and we had to ask."
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "The staff was nice & the food was pretty good for airline food. Good movie & entertainment selection. The usb charger at each seat was extremely convenient & helpful. The provided slippers, socks, lip balm, tooth brush, tooth paste & sleep mask were a very nice touch."
Nadelen: "The plane was extremely hot upon boarding & stayed that way for quite some time. People in our group thought they might pass out from the extreme heat. Once it cooled down, it was much more comfortable & bearable. Wish they offered more food items for those allergic to dairy/gluten."
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Nadelen: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Nadelen: "Horrible seats, earphones hit or miss, cabin littered throughout, staff didn’t clean up from time to time, nor check that seats were up/belts fastened."
Voordelen: "Food okay"
Nadelen: "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."
Voordelen: "Food was cold"
Nadelen: "When i ask for help no one came"
Crew was helpful; food was horrible AND expensive; they had us wait on the tarmac on a bus for nearly 30 minutes; the flight departed more than 90 minutes late and weather was NOT an issue. Miserable really, but at least my luggage arrived and we didn’t die - could have been worse I guess.
The staff is super nice and happily works with everyone in need of something. Prepare to have cash in Euro on you to buy drinks and food.
Wasn’t able to check in online and checkin line at airport took over an hour
Angebote beim nächsten Flug
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
It was really hot whole the time during the flight
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
Voordelen: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."
Voordelen: "Seats were good"
Voordelen: "Nice seats, clean spacious airport, nice crew"
Nadelen: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."
Voordelen: "Departure and arrival were right on time."
Nadelen: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."
Nadelen: "One hour delay and baggage retrieval also took one hour"
Voordelen: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Nadelen: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."
Nadelen: "We had were more than 3 hours late"
Voordelen: "Comfortable and spacious seat allowed me to slee most of the flight!"
Voordelen: "Nice crews. Flight was on time"
Nadelen: "There is no instant noodle as in Suncafe (menu)"
Voordelen: "smooth check in and boarding"
Voordelen: "I like the competative rates and on time schedule."
Nadelen: "Lost my luggages"
Voordelen: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Nadelen: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"
Voordelen: "Short wait"
Nadelen: "Not enough leg room"
Voordelen: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Nadelen: "Didn’t get to it"
Voordelen: "The employee were professional and nice. Every thing went smooth"
Voordelen: "Mostly everything was fine with the flight"
Nadelen: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."
Voordelen: "The lounge"
Nadelen: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."
Voordelen: "Fast amd easy flight"
Voordelen: "Quik flight"
Nadelen: "The fiod I requested from the menue was not available"
Nadelen: "Very bad transfer arriving from Istanbul at Antalya."
Nadelen: "Very bad transfer arriving from Istanbul at Antalya."
Voordelen: "Wonderful flight. Everything was Handled well by flight staff"
Nadelen: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"
Voordelen: "We got where we were going safely"
Nadelen: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."
Nadelen: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."
Voordelen: "Staff was nice"
Nadelen: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"
Voordelen: "Cost was reasonable."
Nadelen: "Often it has delays."
Nadelen: "Delayed 35 minutes"
Voordelen: "Good flight overall and crew good"
Nadelen: "Left half hour late otherwise satisfied"
Voordelen: "customer service in general.."
Voordelen: "Plane was veryClean. On time. Staff were very frindly"
Voordelen: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."
Voordelen: "efficient boarding"
Nadelen: "seat a bit worn out. luckily it was a short flight"
Voordelen: "Everything perfect I Like the sun express"