Vind goedkope vluchten van Brussel naar Curitiba

Voordelen: "Flight attendants are friendly and helpful."

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Crew is great."
Nadelen: "The airline lost my luggage ."

Nadelen: "After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication."

Voordelen: "Loved the crew from Zurich to sf. Amazing service"

Nadelen: "Flight was cancelled. I was rebooked on different flight, arriving in total 6 hours later than planned. My train connection was not valid, and I hhad to buy another ticket."

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Voordelen: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."

Voordelen: "On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs."
Nadelen: "Our flight was delayed and the seats were narrrow."

Voordelen: "Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Nadelen: "It was so hot on the (delayed) flight"

Nadelen: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Voordelen: "Steward Very pleasant, helpful and accomodating."
Nadelen: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."

Voordelen: "Nothing stood out"
Nadelen: "Nothing Stood out"

Nadelen: "Plane missed connection in Zurich. Transferred next day to United who charged us another $120 for extra baggage, which we already paid at Swiss. We would like reimbursement. Gyula E Balogh"

Voordelen: "Class staff"

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Nadelen: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Voordelen: "On Board Service"
Nadelen: "Delays"

Voordelen: "Very friendly and efficient Good food"
Nadelen: "Zürich airport early closing at night so difficult to check in and drop off luggage"

Nadelen: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Voordelen: "Wonderful flight with less leg room . Since I am 5’6’m I was fit enough on the seats, beyond that you should be worried about"
Nadelen: "Flight attendant, food , service and many good things except the leg room which you regret in your entire journey"

Voordelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nadelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Voordelen: "Crew was courteous."
Nadelen: "Nothing"

Nadelen: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Nadelen: "Seats have become tiny, crew were not very friendly. No ice on an 11hr15min flight , that was delayed almost 5hours!"

Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"

Voordelen: "The new aircraft"
Nadelen: "Lavatory wasn't clean enough"

Voordelen: "good service"
Nadelen: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Nadelen: "Expired cheese. Loudest plane I have ever been on."

Voordelen: "I really enjoyed the flight overall. Made a long flight seem not so bad."

Voordelen: "Priority boarding, quick boarding, efficient service"
Nadelen: "Dirty bathroom, late take off/late arrival, non-gluten free or healthy options for food"

Voordelen: "The service is the best!!! I enjoyed everything!!"

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Nadelen: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."

Voordelen: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Nadelen: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."

Voordelen: "Comfy seats. Friendly staff. Lots of food and beverage options"
Nadelen: "The length of the flight. But I don't know how to make it shorter"

Voordelen: "I enjoyed the entirety of the flight."
Nadelen: "No complaints."

Nadelen: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Voordelen: "upgraded to First Class with Voucher. Service was immaculate, very friendly and professional. First Class, at least on this flight was a bit aged, the seat is quite comfortable but you could see that it is actually already old."
Nadelen: "Entertainment system with old low-res monitors and outdated system. Didn't work for a while and had to be restarted several times. Needs urgent renewal."

Nadelen: "Checking in we had a nasty representative, but other than that, all was well"

Voordelen: "Real silverware. Great crew presence. Ice Cream and chocolate."

Voordelen: "The boarding process was efficient. Swiss Air provides much more spacious and comfortable seating arrangements than many other airlines."
Nadelen: "My entertainment system would not turn off, which made it difficult for me to fall asleep. I asked a flight attendant for help and she said she would reset it. However, the reset did not work and she never came back to verify whether or not it had solved the situation. I finally gave up and put a blanket over the screen. Furthermore, the meal service was very slow. It seemed as if most of the staff was very young and likely inexperienced. Perhaps it would be better to mix younger, less experienced staff with more seasoned staff. I flew three other Swiss flights during my European vacation and the service was much faster. Incidentally, most of the staff on these other flights were older and probably more experienced."

Nadelen: "No inflight entertainment."

Voordelen: "Everything is perfect!"

Nadelen: "The flight was delayed that made the connection very tough."

Voordelen: "All but the service"
Nadelen: "Flight attendants seem confused. Service was below par. Took forever to clean food service. Business class had the lights off after dinner at least 40 minutes before we did in Economy. Couldn't get water I requested for a long time."

Nadelen: "The flight was full and all seats were taken. It means it was impossible to maintain the required and necessary social distancing."

Voordelen: "Comfortable flight, friendly staff"

Voordelen: "the crew was good!"
Nadelen: "It was freezing inside, and I could not regulate the cold, I became sick on the way to my vacation"

Voordelen: "Plane was new"
Nadelen: "Airport is a disaster. It is a single gate, bamboo-walled open air space with about half the seating necessary for a flight. Latam charges almost $2 even for a cup of “coffee” that is really just hot water, powdered Nescafé and powdered milk! It hardly seems worth the effort and really slows down service."

Voordelen: "Crew speaking french"
Nadelen: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."

Voordelen: "Friendly staff clean cabin"
Nadelen: "Not much"

Voordelen: "We were able to get to our destination safely without incident. Plenty of space for overhead baggage."
Nadelen: "The boarding process was confusing, no announcements in English, so we didn’t understand what was happening. Land crew was great, but the flight crew passed over us for drinks, never came to pickup any trash. Seats were terrible, very uncomfortable for a 3.5 hour flight. Flight delayed 30 min. too."

Voordelen: "Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals"

Voordelen: "Very attentive and friendly personnel; efficient and timely boarding: surprisingly good meals"

Voordelen: "The crew was nice, wifi entertainment was available, flight on time"
Nadelen: "offering beverages."

Nadelen: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Voordelen: "Crew was friendly"
Nadelen: "No leg room even for the seats we paid extra"

Voordelen: "the crew was realy great and everything was very good."

Nadelen: "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."

Voordelen: "The food was good"

Nadelen: "Paid extra to upgrade. Then never saw the flight crew during the flight. And they provided no drink or snack service. Instead they all huddled at the front of the plane and talked with each other. Disappointing to say the least."

Voordelen: "The seat was very comfortable and the service friendly."
Nadelen: "The flight was four hours late! Inefficient boarding process, no information given about delay."

Nadelen: "More efficient check in. Long wait at gate."

Voordelen: "Food great"
Nadelen: "Everything exelente"

Voordelen: "Roomy seating. You guys need N/A for the ratings... there was no entertainment or food.... do I rate this 1 or 5 star?"

Voordelen: "On board entertainment"

Voordelen: "The people that work there were so kind! Very pleasant, I love the service! Everyone has a smile and make sure the customers were comfortable and save!"
Nadelen: "I like everything. No complain!"

Nadelen: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Nadelen: "7:50 am flight, arrived EZE 5 am as instructed, boarded plane at 10:40 am, missed connecting flight and spent 14 hours in Lima, shuttled off to a hotel 1-1/2 away, for a 2am flight. Arrived next day in LA and missed shuttle. Both legs very poor service on and off airplane, added security for having to enter Peru complicated and delayed things further. LAN used to be the best to SA, LATAM is the worst, never again."

Voordelen: "the entertainment console's on the seat backs are modern and have a lot of content."
Nadelen: "LATAM made me pour out all the water at the gate that I purchased on the concourse after security. they also made me throw away my food. I am very displeased that I had to throw out $15+ dollars of food and drink and that I had zero water when getting on an 11 hour flight. that's outrageous."

Voordelen: "Service"
Nadelen: "Food too sweet (waffles and yogurt ) diaper changer is too small and tight like for new borns only"

Nadelen: "We were traveling with 2 children. Seats assigned: rows 15, 18, 32, and 38. Nobody in the crew (from the desk to the plane) was able to solve the problem. We solved it swapping seats with other passengers. We were 4 with 3 carry-on bags. The person who was in charge was very rude. They don't allow us to carry any of them in the cabin and 1 arrived broken. I had no problems like this before, With full flights like this is normal to have to send some luggage that you expect in the cabin to the hold, but in this case the crew was very unclear and rude. The food: it was a short flight and they give us our snack just seconds before the landing. Finally, they lost 1 of our bags. Waiting to see if it appears."

Voordelen: "Fairly cheap"
Nadelen: "No food or drink. Ridiculously small baggage allowed on plane"

Voordelen: "Great food at Tanta restaurant in the public area."
Nadelen: "Inadequate signage - especially for passengers arriving on a domestic flight and departing on an international flight. Why are you writing to me in Dutch? How do I change to English?"

Nadelen: "The seats are a bit too close. A person next to me elbowed me the entire flight."

Voordelen: "Plane on time performance"
Nadelen: "Food"

Voordelen: "The crew was fabulous! Competent and very helpful, even funny when serving food and drinks! I fly very frequently but this was one of the nicest crews I had in years!"

Voordelen: "Good short"
Nadelen: "Better sandwich"

Voordelen: "Enjoyed my first trip on LATAM."

Voordelen: "Despite being closed out of my flight, LATAM made it relatively inexpensive to change my flight to the next day. But, flying on other airlines out of Santiago, there is really no need to close the flight one hour before flight time. This is a LATAM policy only. I should have been on that flight. My return flight was delayed 3 hours. Go figure."
Nadelen: "Arrived 50 min before flight, but it was closed and was forced to pay a change fee and arrive 2 days later to Easter Island. There was still plenty of time for me to make that flight, but LATAM's policy of closing flights 1 hr before flight time really screwed me."

Voordelen: "Boarding was fast."

Voordelen: "Good crew, decent service, edible food."
Nadelen: "Long delay between boarding and take off. Sat on the ground at Lima fo almost an hour. The map function did not work but good entertainment choices otherwise."

Voordelen: "Service is exceptional. Most polite staff ever in my flying experience and I'm 28 and have take over 50 flights in my life."
Nadelen: "-That we needed an app to watch the media. -Seats are smaller than some longer flights, but honestly they were fine. -Boarding takes a while, but I'm not sure there is a good solution. I did like how we loaded the front and back of the plane simultaneously. Good move!"

Nadelen: "Seat space,"

Voordelen: "The in flight entertainment was top notch. Crew was wonderful and the plane itself was excellent."

Voordelen: "Enjoyed looking at the Andes. Flight was underbooked. Open seats."
Nadelen: "Boarding was a cattle call. Typical these days. Crew was aloof. Brought my own food and drink because i know how airlines can be. Didn't pay much attention. Looked out the window."

Voordelen: "all family with children should be place in the back together"
Nadelen: "screaming children and the way the were boarded . it seemed to me they were going to be place together instead the were seated all over the plane. also you don't give sugar to children. give them dry fruit or bananas if so . they live in Peru there i plenty of fruits. thinking before acting. i guess is a man that made this choices"

Nadelen: "Both flights were delayed and there were no meteorological problems, I finally arrived in LAX more than 2.5 hours late"

Nadelen: "Latam could not link with American Airlines. It was like I had two separate tickets even though they had a code share with AA. I couldn't get a boarding pass across airlines and my seat assignments were a real problem."

Voordelen: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."

Voordelen: "Loading the back of the plane first."
Nadelen: "Canceling a flight, and not telling passengers what gate the flight is at till 2 hours before and then still switching gates. At one point the gate switched 5 minutes before boarding to the other side of the airport."

Voordelen: "The steward/ stewardesses always great."
Nadelen: "Tasteless food except for the desserts."

Voordelen: "The plane and crew were nice, the food was pretty good for airplane food, they give you wine with your food. Overall one of the better airplanes and quality trip for the prices as one can get"
Nadelen: "The same things you don't like about all other airplanes, boarding procedures, lines for the bathroom ect"

Voordelen: "Everything!"
Nadelen: "Wish I used y'all for my other flights"

Nadelen: "Everything. We booked flights a half year in advance yet they forced a couple of us to upgrade to premium in order to get seats. They then separated one of the couples with premium seating without notice so some other couple could sit next to each other. Their website didn't allow us to use an electronic boarding pass. Its cumbersome and uninformative. Some of the attendants are incredibly rude."

Voordelen: "On time, easy boarding. I have always thought they should load the back of the plane first, but I don't think that will ever happen!"
Nadelen: "We get it about the masks! Between the airport and the airline we hear it 100 times. Taking it down to 50 would be nice."

Voordelen: "They were ensuring everyone wore the requirements of masks on the flight or you didn't fly."
Nadelen: "There was no social distancing on the flight due to it being full. We had to switch out planes which caused an hour delay. No food and no one came for trash which I just left my empty cup on the seat. No flight attendants came through during the duration of the flight. The Wifi didn't work but I didn't need that for once."

Voordelen: "The crew &entertainment"

Nadelen: "Usual complaints - chaos boarding and deplaning, poor entertainment options for free, headset not working. Had to deplane by stairs - we were parked next to an unused jetway."

Voordelen: "Excellent Service"
Nadelen: "More recent movies"

Voordelen: "The crew was friendly, and the entertainment choices were pretty good."
Nadelen: "By the time the food service cart reached us in row 28 of about 33 or so, my choices for food and drink were both sold out. It would have been less of a big deal if our earlier flight hadn't been so late that we couldn't grab something to eat before boarding."

Nadelen: "they keep using a very old 767: no personal entertainment screen, no USB outlet and absolutely freezing temperature. Most of the people put on their heavy coats."

Voordelen: "Crew were very nice."

Voordelen: "Very friendly crew, my flights were on time, good selection of movies. That's about it."
Nadelen: "Their Basic fare should be renamed "Bare-sic" – you have to pay for almost anything. Food choices can be better. I guess they can pay the Munich airport to get better treatment and not having to bus their passengers around."

Voordelen: "Crew kept very calm and courteous during a delay."
Nadelen: "There were a ton of angry people about the amount of delays that happened today. There was no reason given and it caused issues."

Voordelen: "Nothing"
Nadelen: "If my Chanel purse with my make up Chanel brand full bag with unopened experience makeup and purse was stolen"

Voordelen: "Efficient crew. Boarded the plane on time. Got to destination on time."

Nadelen: "It would have been helpful if American Airlines would notify passengers when they have selected a window seat where no window exists. I am very broad shouldered and that extra 3 inch well the window creates is crucial for me. Terrible 4 1/2 hours in a very uncomfortable position."

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "All the crew were pleasant"
Nadelen: "There was a delay but we weren’t well informed"

Nadelen: "The WiFi to work."

Voordelen: "Awesome all around. On time!!"

Voordelen: "Only a small 20 minute delay - things went rather smoothly"

Voordelen: "Never even made it on this flight because the first flight was ruined and delayed severely"
Nadelen: "The fact that my travel plans were entirely derailed and I had to book with another airline"

Voordelen: "Everything on time."
Nadelen: "-"

Voordelen: "Timely"
Nadelen: "No entertainment in the seatback or power for charging personal devices"

Voordelen: "Nothing"
Nadelen: "The first flight was canceled, kayak did not even bother to contact me"

Voordelen: "Newer plane. Ceiling light. Pilot’s skills!"

Voordelen: "The seats were comfortable"
Nadelen: "The attendant at the gate was rude. She asked for me to put my bag in the slot to see if it will fit. It fit, and she told me I still need to check my bag because I squeezed it in there. She told me that I either “had to check my bag or find alternative way home” . After when I was taking to the end of the jetway she wouldn’t let me take it and said she had to do it” the whole situation was handling poorly and I watched her be rude to people prior to me. Also the outlet at the gate didn’t work."

Nadelen: "We couldn't go to the UK because we didn 't have the money, so everything was poor. We should've gotten som e fo our money back on our credit cards for the flights and hotels."

Voordelen: "The service provided was excellent. The food was as good as airline food goes. The entertainment options were excellent."
Nadelen: "Coach seats are a very cramped!"

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Voordelen: "The pilot made sure we were fully aware of what was going on during a crazy flight day. Many cancelled, many more delayed. We ended up being on time to leave and early to land."
Nadelen: "Seats were a bit too tight and I am a small person."

Voordelen: "Largely unremarkable flight out of LIM."
Nadelen: "B767-300 used for LIM-MIA was exceptionally old with overhead monitors for inflight entertainment. Headphones not given until 20+ minutes into the only movie (the rest of the programming was stupid TV shows/profiles)."

Voordelen: "Flight attendants were perfect"
Nadelen: "Beginning about 5.5 hours prior to departure I started getting text and email alerts indicating a sixty minute delay. Then thirty minute delay. Then sixty. Then none. I had to decide whether ir not to believe the alerts, get some things done and change my airport departure time .... or to disregard the alerts. Flight ended up leaving on time. Why the alerts??"

Nadelen: "Left 2 hours late from Bogota"

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Voordelen: "Time in air was quicker since we left so late"
Nadelen: "We spent 45 minutes on the ground in miami waiting for rake off in a hot airplane with no real air. Babies were crying because of the heat and everyone was sweating and complaining."

Voordelen: "All else is fine."

Voordelen: "Service"
Nadelen: "The entire flight. Bumbing, disabled seating was not provided as promised, neither was off boarding to baggage area."

Voordelen: "Boarding process was very good"
Nadelen: "Uncomfortable seat, it recline only 10% Also, there was not have any personal screen to watch a movie"

Voordelen: "The onboard entertainment has definitely improved. Nice to see how organize is the boarding process when compare to other local airlines."
Nadelen: "I was seating in the front of the plane were the seating should be better. The seat reclined minimum. Also, had the had luck to travel next to an amazing mother who was traveling with two small kinds and a dog. Brave woman but nasty flight for me. Need to improve the meals on the international flights. Too mediocre."

Nadelen: "Their customer service was no help and didn't know why. So o scrambled to buy a last minute ticket home from the Netherlands."

Voordelen: "Boarding was on time and we departed on time and arrived on schedule-fllight was very comfortable"
Nadelen: "Snacks were ok but main meal could have been better- suggest u go back to box meal such as a sandwich and piece of fruit."

Voordelen: "Everything was good from boarding to communication from the crew till we got off...I've heard a lot of bad things about American but I had a good experience :)"
Nadelen: "Well it wasn't a big deal since it wasn't a long flight but I wish they had gave a bagel or something for breakfast but it wasn't a big deal they gave pretzels and a beverage..."

Voordelen: "The smoothness of the ride"
Nadelen: "Boarding was rushed then we sat on plane for an hour before take off. Then movies i wanted to watch wouldnt work and crew was annoyed and not helpful. Food was ok... mashed potatoes would have been better as rice with chicken."

Voordelen: "Nothing"
Nadelen: "It was cancelled"

Nadelen: "First, the original 90 minute layover became 8 hours with the old buy this scheduled ticket and 3 weeks later we will switch it to 7 hours. After a 8 hour red-eye, it was brutal. BA was an hour late taking off from London to Warsaw. The onboard experience was charge for everything. No sodas, water, nuts, etc. Oh and boarding, cmon. The gold, silver and special people go first. I think that was 5 people. The other 150 plus, you are on your own, go. You have your typical isle 5 person holding up the entire loading procedure, trying to get their oversized bag in the overhead, versus loading from the back. Wow."

Nadelen: "Seat broken tray table broken reading light did not work 15 total hours in the air and 7 of them the movie system did not work Paid for upgraded seat and did not get one - got moved to a standard seat."

Nadelen: "arrived at SFO. walked up to kiosk. Entered info. $25 x 2 for first bag! paid. went up to check-in agent. She agreed it was a mistake but could not issue refund. "refund.aa.com" did not work. very frustrating way to begin long trip. even though it was a four hour flight, AA used an older plane; roll-aboards only fit sideways, not wheels in or out, , in storage above seats, so space ran out quickly. flight crew grumbled about plane as well. not very reassuring way to fly."

Nadelen: "Had to book a flight to Providence and then rent a car to drive to Boston since there were no other available flights to Boston today."

Voordelen: "The flight attendants were courteous and the ride was very smooth, I felt at home."
Nadelen: "We received no snacks coming back home to Jamaica but we give thanks for you guys informing us."

Voordelen: "The actual flight was fine."
Nadelen: "The gate staff was so rude."

Voordelen: "Snacks were good. Staff was nice and accommodating."
Nadelen: "Plane was old and uncomfortable. Part of the paneling in the wall wasn't lined up and looked like it was cracked and loose. Dear pocket back was falling off and my tray table was cracked and leaned towards one direction."

Nadelen: "6 hour delay"