J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Nadelen: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Nadelen: "Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Nice service"
Nadelen: "I enjoyed visit via turkey and not long flight. I felt comfort"
Voordelen: "Helpful crew, good food, smooth flight."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "Entertainment was good."
Nadelen: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."
Voordelen: "Crew were great and the airane was clean."
Nadelen: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "Food was excellent!"
Nadelen: "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Nadelen: "No inflight entertainment even for business class passengers."
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Its was sooo goood, thanks"
Voordelen: "The food and the attention from part of the crew were beyond excellent."
Nadelen: "The long wait at the gate to board."
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Convenient. Good price."
Nadelen: "The flight from Istanbul to Alexandria showed departure time 1:30 am, but in reality, it departed at 12:30 am. It wasn't a problem for me but it was confusing."
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Voordelen: "Planes are clean, crew are remarkable professional and attentive. Entertainment center is comprehensive"
Nadelen: "My mother is terminal, as in, she's DYING. So she was having a momentous flare up and we were running a little late. NOWHERE we were told we had to be at check in prior to an hour before the flight. Made it there 6 minutes after that "hour" check mark and were unable to make the flight. Tried to rebook and was told to pay the $800 per ticket that we already paid. Who has that kind of money? Guess I'll see if she can settle for sea world or the damn beach instead of Egypt like she wanted to. Thanks for nothing. For absolutely nothing."
Voordelen: "Not like at all"
Nadelen: "Not like food not like service"
Voordelen: "Loved the selection of movies. Airplane seats were comfy. Departure and connections were on time."
Nadelen: "Flight attendants were very slow to respond to requests and when an old passenger threw up, they didn't offer him help. They just sprayed the area and left the yuck instead of cleaning up immediately, despite my numerous requests. So you can imagine the smell."
Voordelen: "I loved the food. The air hostesses were amazing and attentive. Great service! Also the colored lights in the cabin were cool."
Nadelen: "Flight attendants need to be friendly ."
Plus d’une heure de retard sur le premier vol, deuxième vol manqué Pas d’info et pas d’aide en transfert à l’aéroport d’Athènes, embarquement du second vol situé à l’opposé de l’arrivée du premier avec sécurité à retraverser donc impossible même en courant d’avoir le second vol Obligation de retrouver un autre vol et nuit d’hôtel par nos propres moyens (et budget supplémentaire conséquent)
Le voyage a été normal. Dommage retard au décollage qui aurait pu compromettre la connexion à Athènes..
We had not informed that our plane was cancelled ! this is our friend that inform us
Not major good but not bad
Voordelen: "Price, availability of their ticket and they deliver a good product and the flight was on time. Excellent crew"
Nadelen: "Overall this trip was a very good experience. I love Aegean and use them as much I can"
Nadelen: "Long delays, sat on the runway for 3 hours and they kept telling us it would just be a 10 minutes longer"
Voordelen: "delayed flight, my suitcase did not arrive to destination"
Nadelen: "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."
Voordelen: "Crew was helpful and polite"
Nadelen: "Apparently Aegean has stopped offering candy before take off. That's a pity as this was a nice (and presumably low cost) way of differentiating from other Star Alliance airlines. Food was mediocre and there was no in flight entertainment."
Nadelen: "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."
Voordelen: "Comfortable flights. On time. Nice staff."
Nadelen: "Food was not great."
Voordelen: "Everything was perfect"
Voordelen: "The space for the legs"
Nadelen: "It was late and missed connection. Had to buy a new tix form Aegean !!!!"
Voordelen: "L’embarquement a été super rapide. L’équipage très sympathique et souriante. Pas de turbulence et sortie de l’avion rapide."
Nadelen: "Rien à dire"
Voordelen: "Personnel très aimable et accueillant"
Nadelen: "Repas très mauvais"
Voordelen: "Le vol a été assez agréable. L’embarquement c’était un des plus désorganisés que j’ai vu. Il avait au moins 4 files pour finir dans la même porte. Je pense que le terminal 1 B ´aide pas à ça mais un peu plus de personnel pour diriger les passagers ne serait pas mail. Pendant le vol le repas était sympa e bon. ."
Nadelen: "L’équipage pourrait être un peu plus gentil. Une des hôtesses devait être dans un jour compliqué vu qu’elle n’a pas lancé un seul sourire à personne"
Nadelen: "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."
Voordelen: "Embarquement à l’heure Personnel agréable Petite douceur offerte juste après le décollage"
Voordelen: "Vol à l’heure, très efficace et personnel très aimable"
Voordelen: "Vol à l’heure, très efficace et personnel très aimable"
Voordelen: "Very good company Nice staff"
Voordelen: "Very nice crew, had trouble with boarding"
Nadelen: "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"
Nadelen: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."
Nadelen: "Disembarkation via buses. Not great."
Voordelen: "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."
Voordelen: "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."
Nadelen: "Le check-in online n'était malheureusement pas disponible. Certaines difficultés rencontrées avec le site internet faisaient en sorte que la procédure pour obtenir la carte d'embarquement prenait légèrement plus de temps."
Nadelen: "Connection flight was not accessible because of the arrival delay. Airline staff did not help at all."
Voordelen: "Tout parfait"
Nadelen: "Rien de relou"
Voordelen: "Service très agréable personnel sérieux et appliqué"
Nadelen: "Rien à signaler"
Voordelen: "Great flight great price"
Voordelen: "The service and the team are very good, and the flights was so good too."
Nadelen: "Everything was good"
Voordelen: "I liked getting a meal and drinks without having to pay extra. We didn't see that a lot during our month in Europe."
Nadelen: "My only complaint is the €60 Euros for my checked bag. That was painful."
Voordelen: "As above, for this 2d leg of our trip on Aegean, we gave Aegean an overall 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane, and this time,help from the airplane to the train station once we reached Rome."
Nadelen: "Food was some kind of basic dough filled with something I couldn't recognize."
Nadelen: "Space wise worse than low cost airlines"
Voordelen: "When I booked my ticket from New York to Greece with a 3 day stop over in Paris I should have been told that I would have to pay to check in my luggage from Paris to Greece. I assumed that since I was entitled to one free piece of luggage from New York to Paris that I wouldn't have to pay any fees going from Paris to Athens. I ended up paying 240.00 euros to check in 4 suitcases! that's absurd!! In addition I couldn't check in online for this flight and therefore was not told via email that I could at least check in my bags via the internet for s reduced fee. This is a kayak issue. Otherwise Aegean was great."
Voordelen: "We liked that there was food offered on such a short flight and complimentary wine! The crew was also really nice."
Nadelen: "There was a 45 minute delay on our flight"
Voordelen: "Boarding was quick and easy, painless and the flight was on time"
Nadelen: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."
Nadelen: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."
Voordelen: "Personnel tres souriant. Sièges confortables. Collation agréable. Coloriage pour les enfants. Embarquement prioritaire bien géré."
Nadelen: "Longue attente au moment de l'embarquement. Et avion en retard."
Voordelen: "On time and good service"
Voordelen: "The crew was very friendly and I was surprised a 3 hour flight included free breakfast and beverages. Boarding and deboarding was efficient"
Nadelen: "Plane is very cramped (at nearly 6 feet tall my knees and legs were pushed completely against the seat in front of me) and because of my location the crew was constantly reaching over me to access food etc. Poor aircraft design"
Voordelen: "time scduale in flight' plesant"
Nadelen: "too small the seatin"
Voordelen: "Great food and drink."
Nadelen: "So cramped!"
Voordelen: "the service food and punctuality"
Voordelen: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Nadelen: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Missed connection due to a 1,5 hours delay of first flight, resulting in a 24 hours delay at destination. Poor assistance at the airport. Long wait, with not even internet connection. Awful experience.
The airplane is very very very old
Rude staff, entertainment screen not working, food is horrible. The only good thing was check in process
Nadelen: "Stop feeding us bread"
Voordelen: "Loved the available movie collection, as well as the food and the experience overall."
Voordelen: "Yes, very clean ,respectable and helpful."
Nadelen: "A cup of coffee early in the morning would have been magic but, we were told it's a short and fast trip. They served a very nice fresh sandwich and juice."
Nadelen: "Luggage is ok"
Nadelen: "Almost ok"
Nadelen: "Excellent customer service."
Voordelen: "The flights were very good, friendly and professional. Planes were clean and seems to be well maintained for the passengers"
Nadelen: "Only issue I had was a 5 hour layover in Cairo, not long enough to explore so just sitting in the airport, and there is no wifi available in the airport, even at Starbucks nothing. Apparently an airport rule, but it sucks with a long layover."
Voordelen: "The business class was nice and comfortable with a decent price"
Nadelen: "Flight attendant could smile more."
Voordelen: "New 787 is amazing plane ✈️"
Voordelen: "Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good."
Nadelen: "Not charger ports, or entertainment of any kind."
Voordelen: "The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!"
Nadelen: "Flight was delayed nearly an hour with no announcements as to what was happening or why!"
Nadelen: "1 1/2 hour delay out of EBB meant missing the connecting flight -- not uncommon apparently. No one was available at the transfer desk in Cairo for over an hour. The alternative through Rome & onwards put us into Munich in late evening."
Voordelen: "All was average"
Voordelen: "Short flight, very efficient. No extra fees for baggage."
Nadelen: "Cabin staff could have been a little more friendly."
Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"
Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"
Voordelen: "Very good and helpful crew. I would have loved to see seafood on their Manu."
Nadelen: "communication while waiting for transfer to overnight accommodation/hotel need serious improvement."
Voordelen: "Crews was excellent"
Voordelen: "The seat was good"
Voordelen: "crew was good and seats was just OK"
Nadelen: "more leg room"
Voordelen: "Excellent flight, on time, good crew."
Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."
Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"
Voordelen: "No problems getting here, we’ll organised and friendly staff"
Voordelen: "Inflight entertainment"
Nadelen: "Leg room space."
Voordelen: "Comfort, service."
Nadelen: "No wifi"
Voordelen: "Excelent service by crew , boarding did not take long , trip was excellent by all means."
Voordelen: "Entertainment selection was decent, I was especially impressed by the very wide variety of music to listen to. The crew were very friendly, helpful and attentive. The plane was clean and presentable, especially the lavatories. The seats were comfortable and the blankets provided worked well too."
Nadelen: "Food was bland and the chicken dish was dry and difficult to chew. Movie selection on the entertainment system was mediocre, with limited variety of films in general and especially limited variety in languages other than English and Arabic. A problem which I encountered on board was a big gap between the ventilation panel at the base of the wall and the flooring, through which the dessert of my meal fell and which presented the risk of losing further items. I hope this is fixed promptly."
Nadelen: "Flight delayed for over two hours"
Voordelen: "we should get our laguage from borg al arab and recheck it back to cairo we waited for one and half hour and we were about to loose the next flight to cairo and again rechecked and the carryon they asked us to send it by plane for safety i mean it was very messy and stressful"
Nadelen: "why for transit we should pick up our bags and recollect it again why not like all other airways to automatic transfereand we get our lagugae at final distrnstion"
Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"
Nadelen: "For this trip, there were no individual screens. All customers had to watch the same movies for a 5 hour trip."
Voordelen: "seats were little comfy handrest where not even. choice of movies were basic. clean not a bad flight. food was decent."
Nadelen: "the stewards were accommodating and always with a smile. Bathrooms kept clean. check in easy."
Nadelen: "the cancellation of my return flight right after we boarded the flight. Had to change the return date without compensation from the airline for the hotel and food during the extra days they forced us to stay. we then had to push the return flight forward, trying to find a direct flight and good timing."
Voordelen: "Best landing ever, if I was sleeping I would not even have woken up during the landing. Well done to your skilled pilots."
Nadelen: "Entertainment selection was a little low, but the fact that you don't play any ads is great! Other airlines make you watch 30 mins + worth of ads."
Nadelen: "Everyone was courteous. And considerate. Like me!"
Nadelen: "Thanks it's been a good experience"
Voordelen: "Was very smoth"
Voordelen: "The sound and picture resolution of the tv is very poor"
Nadelen: "Time arrive late"
Nadelen: "Retard d'arrivée à la porte d'embarquement de personnel féminin pour le contrôle de sécurité avant de pouvoir procéder au boarding. Toutes les femmes ont du attendre très longtemps avant de pouvoir embarquer. Le personnel m'a réveillé pour manger alors que j'étais assoupie"
I would never book Etihad ever again.
They didn’t allow me to fly
Voordelen: "crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good."
Nadelen: "wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride."
Voordelen: "Absolutely nothing."
Nadelen: "They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad..."
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Voordelen: "The food"
Nadelen: "Extra leg space. Nicer crew. Better airport and boarding experience"
Voordelen: "The crew was very nice and attentive to the needs of all, but especially to the senior citizens and families with small children."
Nadelen: "The assignment of seats for the Gold card members."
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "The food is not standard airline food and deliciously reflects the Middle East."
Voordelen: "Aircraft was very good"
Nadelen: "Food very poor, staff mediocre"
Voordelen: "That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much"
Nadelen: "1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience."
Voordelen: "Flight was punctual. A380 is a nice plane to fly on, but see other comments. Entertainment choices are good, but see other comments."
Nadelen: "On arrival at Sydney, discovered my bag damaged. The metal cage that holds the handle slider had been broken so they must have really thumped the bag. Re windows and cabin lighting. Flight left Abu Dhabi at 21:50, landed Sydney at 17:50 next day. The cabin was kept in darkness until 3pm Sydney time / 9am Abu Dhabi time. This only gave us 2 hours of daylight on Tuesday, terrible in trying to adjust to a new timezone!! Even going off Abu Dhabi time, why wait till 9am to turn on the lights and raise the windows? No-one sleeps that long and it creates too much darkness. Please turn on the lights and raise window shades a few hours earlier to help our body clocks adjust. The view of the world outside the window is also interesting! Re entertainment system: with some airlines you can use the entertainment system immediately on embarking but with Etihad you have to wait till airborne. Considering boarding begins an hour before departure, that is a long time to sit waiting without being able to use the entertainment system. Re comfort: I don't know why, but the Etihad A380 seats have this weird head rest on one side that can't be folded flat. I found it quite annoying. Also when you recline the seat, it also goes forward scrunching you towards the seat in front. I found the Emirates A380 seat a lot roomier and more comfortable."
Voordelen: "Clean aircrafts, average leg space and nothing less in services then what you get from other airlines as well."
Nadelen: "I found crew members bit rude to few customers. Crew members need bit more training in handling pressure on the flight. Also i noticed biased approach of crew members towards customer in comparison to the well dressed and not so well dressed customers."
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Voordelen: "The aircraft , the cleanliness and the hospitable staff"
Nadelen: "The food was not as per the standard, the ticket said lunch but we got refreshments . The boarding took lots of time as they have forced us to remove a 1 kg excess to the 23kg allowed . Staff should make sure that people are sitting on their designated seats, rather than just guiding them to their seats. At least 4 were sitting not on their seats in row 15 and 16, these are what I saw"
Voordelen: "Very gd service"
Voordelen: "Aircraft wasn’t too full and crew were happy for us to spread out a bit."
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Le confort , le calme"
Voordelen: "Easy to cancel trip"
Nadelen: "Kayak did not have technology to know about cancellation"
Voordelen: "Absolutely LOVELY crew. I'm a frequent flyer and my journey from Bangkok to Abu Dhabi was amazing. Thank you! Everything was very good with except for the screen: on both planes, it didn't work but it was exceptional in experience. We got 5000 miles as a compensation.."
Nadelen: "The screen /server didn't work, but it was exceptional in experience."
Nadelen: "5 hours flight took 8 hours"
Voordelen: "I didn't like anything about Etihad airlines and will never fly again."
Nadelen: "Poor food, poor customer services."
Voordelen: "Great and very patient crew!"
Nadelen: "Boarding process chaotic"
Voordelen: "Good airline and I like the fact that kids and seniors are boarded first regardless of seating."
Nadelen: "Food was horrible and most of the time there wasnt an option between veg and non veg even when the flight was mostly empty. Taste was really bad."
Voordelen: "Decent movie selections."
Nadelen: "Service is on par with American Airlines which I usually expect a little better with international airlines. Food overalll was terrible. They are not really offering any choices. Even I was first few to be served in the cabin, I was given paneer with rice without offering any options. I complained that how can they possibly run out of options already. They run to the front and got me a chicken meal and told me that was the last one they have. Haha, I totally believed him (not). The meal before landing we were served paneer again. Ugh! Plane is overall dated. They made everybody to fit and weigh the carry on before boarding. My carryon did not fit (although it was pretty standard size carry on) and was over their 7kg (15lbs) weight. I checked mine in since I did not check in any other luggage. But many people were forced check in and pay extra check in fee because they are already at their luggage allowance."
Voordelen: "Efficient and friendly crew, on time"
Nadelen: "Boarding announcements can be improved so that it's clear which group of passengers can board. Seats are too narrow even for average sized individuals."
Voordelen: "We bought ticket from New York to Islamabd round trip ticket and fly on August 22nd. After changed plan in Abu Dhabi to Islamabad, there was rain in Islamabad and all flight diverted to Lahore, so our Etihad air plan diverted to Lahore too. once the weather cleared in few hours , all air line did fly back to Islamabad a 50 minutes flight but unfortunately Etihad air way force everyone out of airplane by force. They used police to beat up passenger very bad and drags them out. Then put all passenger in old Bus to Islamabad a 5 hours trip. One of worst air line in my life. We bought ticket for Islamabad not for Lahore. They should take us back to Islamabad after rain stop like other air line did but only Etihad air way did not fly back and beat all passenger by using police on them, it took us 34 hours to get home."
Nadelen: "Etihad air way should apologize to each passenger and Reimburse them 1/4 of the ticket. otherwise lot of people will give up this airline . 2nad their meal was very bad. bread was not fully cooked. they cooked only Hindy food. not every person is Hindu. It welcome to providr hindu food when travel india but when it travel to Pakistan or Bangladesh it should name it Hindu meal."
Voordelen: "Amazing food"
Nadelen: "The cabin crew never really heeds to your call sign requests. I clearly remember being in need of help but no one showed up for 45 mins starisght; I had to catch them when they were serving food."
Nadelen: "Food was not good and too salty. And the saltiness made everyone thirsty and we were only offered one small cup of water at a time.Flight attendants were not friendly and didn't want to be bothered."
Nadelen: "Baggage ground staff behavior is very bad..Not allowed me to carry stuff which I purchased inside the airport..will never travel and will also request my company not to buy tickets through Eithad"
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Nadelen: "There is no politeness of cabin crew and there not having ample stuff as snacks and liquor. They are not desire to serve you as long flight India to PHIONIX"
Voordelen: "Every thing was good"
Nadelen: "Waiting at Abudhabi before boarding in the passage lobby especially night time in hang over is disgusting. There should be sitting arrangement at least."
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Voordelen: "Service. Crew was nice and always with a smile. Great takeoff and landing very smooth. Flight on time."
Nadelen: "Not much"
Voordelen: "Overall flight experience was good, but the ground staff need to be more real time responsive and should own responsibility."
Nadelen: "My baggage is still missing and no one is responding to number presented on the sheet in Chicago, very bad. Please get my baggage to me and be kind to the customers in aftermath of the services."
Voordelen: "Mostly punctual. Efficient staff service. Appropriate amount of food and drink served."
Nadelen: "On my journey to Abu Dhabi the flight departure was delayed by an hour. Otherwise it was efficient - and on my return journey. The seating is uncomfortable - lack of leg room. Tv monitors are a little dull so hard to see. Food isn't that nice."
Nadelen: "the food is bad and i was ask for $75 to change seat at DFW going to Abu Dhabi"
Nadelen: "Boarding process"
Voordelen: "Timing was good, crew was friendly, flight was delayed but made up most of it on the way. Food wasn't anything extraordinary but still worlds better than American carriers."
Nadelen: "Etihad A321 flight was roomy and comfortable."
Nadelen: "- aircraft was small - food plan for vegetarian limited and no fish option - no aerobridge in abu dhabi"
Nadelen: "Never got here! First foight never left."