The service is a bit impersonal. That doesn’t bother me but may bother some. Not rude, just a real “we don’t care that you’re here”
Nadelen: "Over all is ok"
Voordelen: "Timely arrival"
Nadelen: "Luggage is ok"
Voordelen: "The crew was amazing, QBE the sit was comfortable"
Nadelen: "Boarding not good"
Nadelen: "Boarding it was not good"
Voordelen: "I didn’t like anything. Very unfriendly flight attendants. Late departure"
Voordelen: "Professional service and on time arrival"
Nadelen: "Cleanliness of seats, they are a bit dated"
Voordelen: "The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!"
Nadelen: "Flight was delayed nearly an hour with no announcements as to what was happening or why!"
Voordelen: "The overall experience was good"
Nadelen: "The lounges in egypt airport could be better"
Nadelen: "Didn’t know I had to put into my reservation that I’m a vegetarian. Therefore there was no food for me on my flight."
Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"
Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"
Voordelen: "The crew was amazing and accommodating."
Nadelen: "The problem of unavailable variety of food at the plane"
Voordelen: "There were bedbugs on my seat"
Voordelen: "Nice experience with EgyptAir. we were a group of six and satisfied with airplane, food and crew."
Nadelen: "I cant think of anything right now."
Voordelen: "Check in and boarding was quick & nice The pilot was so professional couldn’t feel take off & landing The host serving the food in this economy section was so polite & helpful"
Nadelen: "The plane is old style no tv screen in the chairs The Entertainement was so poor & boaring for 11 hours flight! One host crew member (maybe Joe) was changing his shirt in the food area that passengers could see him with his undershirt!"
Voordelen: "Good price. Direct flight. Decent food."
Nadelen: "Offer more frequent complimentary drinks. Staff talking too loudly at back of plane while passengers trying to sleep."
Voordelen: "Big plane, multiple boarding points. Food did its job & helped with the long flight. Movies weren't expansive, but good choices to kill the time."
Nadelen: "The crew did not have the key to unlock to doors leading to the plane, which forced everyone to wait 30 mins standing in line. It was quite silly! It delayed our flight about 30-45 minutes - not much, but really painful when the flight is almost 12 hours. The crew didn't tell us what was happening either, but it was pretty obvious."
Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."
Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"
Voordelen: "Crew very nice and helpful , boarding also"
Nadelen: "No entertainment in aircraft or mobile chargers"
Voordelen: "Direct flight, nice crew and professional pilot, didn’t feel the plane touching the ground while landing"
Nadelen: "Definitely not cheap flight ;) Food is no good , bathrooms were not clean and flight crew refused to clean it !!!"
Nadelen: "Everything is good except the crew. They are trying to provide my family their number for to make friendship !! It is bad behavior from them."
Voordelen: "Direct flight, no other flights can do that."
Nadelen: "Air condition in airplane and Cairo airport was no good"
Voordelen: "This flight was on time and I appreciate when Egypt Air flights are on time."
Nadelen: "45 minutes to get my bag!"
Nadelen: "The food could be improved"
Voordelen: "People. Food"
Voordelen: "Excellent customer service friendly, extra leg room in economy class. Great entertainment system"
Voordelen: "Entertainment selection was decent, I was especially impressed by the very wide variety of music to listen to. The crew were very friendly, helpful and attentive. The plane was clean and presentable, especially the lavatories. The seats were comfortable and the blankets provided worked well too."
Nadelen: "Food was bland and the chicken dish was dry and difficult to chew. Movie selection on the entertainment system was mediocre, with limited variety of films in general and especially limited variety in languages other than English and Arabic. A problem which I encountered on board was a big gap between the ventilation panel at the base of the wall and the flooring, through which the dessert of my meal fell and which presented the risk of losing further items. I hope this is fixed promptly."
Voordelen: "Comfortable plane, nice crew, movies."
Voordelen: "every thing thank you"
Voordelen: "Crew was very polite"
Nadelen: "Checkin was disorganised"
Voordelen: "Great overall service and treatment."
Nadelen: "Boarding was really bad. Unorganized. Wish there was more entertainment too on flight."
Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"
Nadelen: "For this trip, there were no individual screens. All customers had to watch the same movies for a 5 hour trip."
Nadelen: "We were unable to board. They said it is over booked.my whole trip to Luxor was ruined. Paid money to Luxor tour gone wasted. They rescheduled but trip gone wasted."
Nadelen: "Check in employee playing games on his phone instead of talking to me"
Nadelen: "Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good."
Voordelen: "Crew was nice"
Nadelen: "Very rough landing."
Voordelen: "Crew was lovely"
Nadelen: "All was fine"
Voordelen: "Provided lunch on an 1.5 hr flight! I thought that was awesome."
Nadelen: "No complaints!"