Vind goedkope vluchten van Brussel-Nationaal naar New Hampshire

Nadelen: "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Crew was great, seat comfortable, food was fine."
Nadelen: "Check-in personnel didn't quite know how to deal with a Green Card holder. Passport check before boarding creates a mess."

Voordelen: "Great. Very smooth and comfortable!"

Nadelen: "Poor desk service Food at breakfast A joke"

Nadelen: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Nadelen: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."

Voordelen: "Same as above"
Nadelen: "SAME AS ABOVE"

Voordelen: "Nothinh"
Nadelen: "Nothing"

Voordelen: "Everything"

Voordelen: "See above."
Nadelen: "Hard to see monitor for films and to hear through earpiece."

Nadelen: "Great"

Voordelen: "Crew was polite"
Nadelen: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Voordelen: "Nothing"
Nadelen: "Delayed, bad entertainment system, lost our luggage"

Voordelen: "Great food, snacks, and entertainment."

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "Amazing staff .."

Voordelen: "Very courteous attendants."

Voordelen: "Absolutely amazing transatlantic flight with Swiss as always"

Voordelen: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Nadelen: "Having to pay for seat selection"

Voordelen: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Nadelen: "Nothing."

Voordelen: "Small screens. Hard to use"

Voordelen: "There was water to drink"
Nadelen: "Plane felt like a 1990 air France flight. Cabin dated. The least amount of room I can remember on a plane. When sitting upright and the person in front reclined, i looked at their head and if I crossed my arms, it would touch the seat in front. Could not pick up pillow that dropped on the floor, could not bend around the seat in front. Very hard to get out to use the toilet. Felt very claustrophobic."

Voordelen: "The staff was courteous and effective. The pilots made up time after waiting for a few connecting passengers."
Nadelen: "The food was edible but not up to the usual Swiss Air standard."

Voordelen: "Left on time Crew friendly and helpful"
Nadelen: "Uncomfortable seats, half of the toilets not working for portion ao flight. Entertainment system not working properly on many seats"

Voordelen: "Staff, and service were good."
Nadelen: "We had to Run from our arrival gate to our departure gate, and take a train, and go through immigration and then a second documents check. It looked to me like Swiss Air knew we were running close as the flight rarely (if ever) leaves on time. It was stressful for us and for the 30+ others who were still in line in immigration when the flight time passed. It turned out to not be a problem but the published times are unrealistic. Seats were tight and comfort in cattle class is NON Existent sleep on an 8 hour flight was not even possible."

Voordelen: "They are the best airline flying to Boston."

Nadelen: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."

Nadelen: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."

Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"

Nadelen: "There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet."

Voordelen: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Voordelen: "Very pleasant and friendly attendants. Food good, you'll never feel hungry! Love the chocolates!"

Voordelen: "A+."

Voordelen: "Same as above!"

Voordelen: "There were a couple of stewardesses who were nice and helpful to the passengers. The food selection was fairly good. Drinks were available at regular intervals. Flight was comfortable except for some turbulence during landing."
Nadelen: "There was no pre-boarding for families with kids. They waited until the entire Business and First Class passengers boarded in Zurich before they allowed us. This was different in Mumbai where Swiss had families with kids board early. The airbus was not well maintained as fara s cleanliness was concerned. There were bathroom supplies on the toilet floor. Crumbs and food particles on the seats/crevices from the earlier flight"

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "Good service inflight"
Nadelen: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Voordelen: "Courteous staff,"
Nadelen: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."

Nadelen: ","

Nadelen: "Same as above."

Nadelen: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Voordelen: "I loved the timing of my connecting flights. Just enough layover time."
Nadelen: "COMFORT: Extremely challenging and expensive to get emergency exit seats (more leg room). For someone who is 6'5" (195cm) traveling can be very challenging in an economy seat."

Voordelen: "Upgraded to business class. Very professional and attentive crew."

Voordelen: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Nadelen: "Checking in we had a nasty representative, but other than that, all was well"

Voordelen: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Nadelen: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"

Nadelen: "Lufthansa left us stranded in Dublin"

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Voordelen: "Smooth. No turbulence. On time."

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Nadelen: "Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff."

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Voordelen: "Embarquement très rapide, vol ponctuel."

Voordelen: "OK"
Nadelen: "Nothing to note"

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Staff tried hard to serve food"
Nadelen: "Very stinky person sitting in front of me and because there is no air jets to regulate had to breath 9 hours of stinky armpits Stayed 20 min on the plane or more waiting until gate would open."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Excellent overall. Much communication from the cockpit to explain weather delay etc. two meals transAtlantic. Genuinely friendly crew. Wine with economy meals a pleasant surprise, Electronic check-n and Gaye change alerts very smooth Lufthansa will be my first choice next time I fly."

Voordelen: "See previous comments"
Nadelen: "Same"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Voordelen: "Very comfortable journey, was a pleasure to travel."
Nadelen: "Nothing."

Voordelen: "Good variety of on-board entertainment"
Nadelen: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"

Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "nice clean plane"
Nadelen: "the wifi is free but doesn‘t work. flynet app didn‘t pair"

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "Large screens for movies are excellent. Very easy to use."
Nadelen: "Other international carriers have better food, but it wasn't bad. Other carriers have business class cabin designs (Cathay Pacific for instance) which allow the window seat passenger to get out without disturbing the aisle passenger."

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Nadelen: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Voordelen: "Yes"
Nadelen: "Nothing. Flight was amazing"

Nadelen: "Klm is the best, even on a 40min they served small breakfast."

Voordelen: "Crew good and seat OK but not exceptional for business class"
Nadelen: "Food was average - main course could have been better. Range of movies ok but not great"

Nadelen: "Information on arrival time was not correct"

Voordelen: "Planes were on time and connections made."
Nadelen: "One bag delayed as not put on flight and food could be better."

Voordelen: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nadelen: "Not being to help on the ground in Copenhagen with delta issues"

Nadelen: "Flight got cancelled"

Voordelen: "The crew was pleasant"
Nadelen: "Baggage checkin & flight boarding was slow & disorganized."

Nadelen: "Travelled business class and was ace experience"

Nadelen: "Staff rude and short"

Voordelen: "Crew was friendly"
Nadelen: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Voordelen: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Nadelen: "the headrest is hard. Apart from that- all was fine"

Nadelen: "Entertainment"

Voordelen: "Service is awesome. Food is great."
Nadelen: "People with short connection are affected by the 15 to 25 minutes delay."

Nadelen: "There was no wifi on flight"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Voordelen: "Food, entertainment and crew was exceptionally friendly."
Nadelen: "Seats not great for such a long flight."

Voordelen: "Overall KLM experience is good"
Nadelen: "Food quality was mediocre for a business class flight."

Voordelen: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Nadelen: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Voordelen: "the crew was nice"
Nadelen: "Seat confort on long flights, leg rooms,"

Nadelen: "Larger meals."

Nadelen: "Vertraging"

Nadelen: "Inflight was better than I expected. But needs upgrading air crafts."

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Nadelen: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Voordelen: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Nadelen: "I would have to dream something up."

Voordelen: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Nadelen: "Boarding could be better"

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Voordelen: "Left ontime and service was excellent."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Nadelen: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Voordelen: "Short flight with good communication."
Nadelen: "Nil to complain."

Voordelen: "Bording was good and general flight ok"
Nadelen: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Nadelen: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Voordelen: "The food and the punctuality"
Nadelen: "The technology in interteiment is not touch screen"

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Voordelen: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Nadelen: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Voordelen: "Landing"
Nadelen: "Everything. Major delay, lost my vacation time"

Nadelen: "I almost lost my coincidence with my other flight"

Voordelen: "On time, good boarding process."

Nadelen: "Employees I understand that sometimes they see a lot of people and it can get overwhelming with the job but giving good attitude it’s a most."

Voordelen: "We flew economy, so it was what it was. Not really comfortable."
Nadelen: "No free inflight entertainment. Did serve a beverage and a small snack. Crew and staff were friendly."

Nadelen: "I downloaded the AA ap and followed the instructions but could not get entertainment to work on my Android phone."

Voordelen: "They got me home eventually"
Nadelen: "Timeliness was awful. Late crew delayed the flight 50 min. Then ripped cargo net resulted in cargo shift."

Nadelen: "Taxi time to gate was almost half hour."

Voordelen: "The wine"
Nadelen: "Nothing"

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Nadelen: "Commuter jet boarding at DCA is going to stink until the new terminal is completed. Just is."

Voordelen: "Boarding was fairly quick, and improvement has been made with people waiting for their boarding group to be called from crowding the boarding line. The crew was friendly and accommodating."
Nadelen: "Several seat changes had to be made, but it all worked out."

Voordelen: "Friendly flight crew on full flight."
Nadelen: "Late take off"

Voordelen: "Routine flight. No problems noted."
Nadelen: "No major complaints."

Nadelen: "Mechanical issue caused a 2.5 hour flight delay that made me miss my connection. The hotel selected was unacceptable as it smelled of mold and mildew in the lobby and room. The bed sunk in. I had to return to the airport to get another room"

Voordelen: "No need to drive from OKC!!!"

Nadelen: "Flight was late but all of our domestic flights were. We had boarding groups but they let everyone on without an order"

Voordelen: "Flight departed on time"
Nadelen: "Personal from AA we're so rude when I asked about my seat change, AA didn't let me change seat but they charge for it on 2 credit cards"

Voordelen: "Considering the price we paid for our tickets is the the only drawback I keep coming back to when I think about the VALUE of what I paid for.the entire flight. The overall experience was good throughout; from the airport on both ends of the journey to the actual inflight experience. I'm not sure how much of an influence the airline has on the airport part of it all, but the check-in process was good. The self check-in machines for AA were a little "buggy" and difficult to navigate but helpful staff was readily available as were the short lines. I am 6'2" and was impressed that I had adequate leg room in my seat."
Nadelen: "We paid a lot for our tickets even though they were purchased months in advance. Then when it came to seat selection, there was none. Our party of three, which was husband and wife plus friend, were all seated separately. We could have opted for "pay extra" seating, but even that did not get us together, so we opted out."

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Voordelen: "Anything"
Nadelen: "LATE!!!!"

Voordelen: "Excellent experience despite short weather delay. Outstanding flight crew"

Voordelen: "Everything but the seat. It did not have enough room and it was very unconfortable when the people in front reclined their seats back."
Nadelen: "Small seating space."

Nadelen: "The landing was pretty rough. One of the roughest I’ve ever experienced. I thought we were skidding for a minute. The pilot pulled the brakes super hard"

Voordelen: "On time, food service, good communication"
Nadelen: "Employee got us in the wrong terminal"

Voordelen: "The flight was safe."
Nadelen: "Hi. I was shocked that there was no food served on the 6 hour flight from Boston to LA. And the seats are way too small. I’m not large and I felt like I couldn’t breathe. There wasn’t enough help, either."

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Nadelen: "Delayed by nearly 2 hours, missed connecting flight"

Voordelen: "Food was really good, crew members fantastic. Boarding was a little messy, a mix between anxious passengers and weak organization."
Nadelen: "The entertainment system didn't work and there was no way to solve it. It should've been checked before. It was a 9-hours flight with almost nothing to do."

Nadelen: "Luggage did not make the transfer on time (Chicago-Charlotte after Tokyo), although they had about 45 minutes to load it. Do not buy an international ticket with less than 1.5 hours transfer time. (It took 45 minutes to get through customs/immigration and retrieve luggage for transfer."

Voordelen: "CRJ 900s have more leg room than expected"

Nadelen: "I hate American airlines. It is the WORST. We were held for almost 4 hours waiting for "maintenance call" then flight was cancelled. THEN it took two full hours to get back checked bags. By ths point it was 5 pm, had been at airport since 8:30 -- no food offered, no apologies, not even a glass of water. Of course, no flights back to US so I was stuck an extra day, completely messed up school and work. I THOUGHT I was booking with Iberia but it was a code share. I WILL NEVER fly American Airlines again!"

Nadelen: "Too many delays"

Voordelen: "movie."
Nadelen: "a little loud in the cabin."

Voordelen: "Little"
Nadelen: "Mechanical issues, late late late, bad communication, no apologies or compensation for huge waste of time."

Voordelen: "The crew was nice."
Nadelen: "The flight was delayed due to weather, but nothing can change that. We still landed on time. Many other passengers were complaining."

Voordelen: "Nothing"
Nadelen: "Late taking off and arriving. Once we landed it took 15 minutes to locate someone to bring the ramp out to the plane. Just incompetence on part of American Airlines."

Nadelen: "Completely ignored for beverage service"

Nadelen: "Poor communication Delays -3 hrs"

Voordelen: "Smooth flight"
Nadelen: "crew"

Voordelen: "Crew was great. Food was so so as usual."

Voordelen: "Crew we're phenomenal"
Nadelen: "Great flight and crew baggage claim at Philly needs work"

Voordelen: "The food was good"
Nadelen: "The landing was agonizing"

Voordelen: "I was treated in a professional fashion"
Nadelen: "I don't think it is right for the airlines to have any passenger seating in such a tight space."

Voordelen: "The crew was nice and we had no issues during the flight. Seating issue (below) was fixed by agent (although we only were allowed to interact with a human because the self check-in didn't work."
Nadelen: "During online check-in we were seated separately, but given the option to remedy this for a mere $200. I remember a time not long ago when sitting together was a given, now, like all things, it is a privilege for those with means."

Voordelen: "I paid for extra leg room and I got it. The only thing I was in the row right behind first class they require you to put all of your carry-on above even a purse. I had never had that before but I guess that's common practice."

Nadelen: "One flight attendant in my section (23H), plonked food down on the tray with a curt, "passengers-are-a-nuisance" attitude. Her male colleague, when I asked about a spoon for the tub of ice cream said "It's there. If you can find it, you can eat it." I am a 71 yr old woman, and was shocked to be spoken to with such impertinence. Had I not already been travelling for16 hrs, having started the day in the Occupied Territories, I would have reported him to the senior person on board. I was just too tired."

Voordelen: "Beach pool fishing n company"
Nadelen: "Heat"

Nadelen: "The flight was delayed severs hours. I missed my event in Tampa due to the delay. We were sending back and forth between gates and the flight was overbooked. The staff was very unpleasant."

Voordelen: "The crew did a well trained job, they made it a very happy and fun flight."
Nadelen: "The first flight was so noisy loud it sounded like it was going to rattled apart and for two hours."

Nadelen: "Boarding procedures"

Voordelen: "Flight left on time."
Nadelen: "In old section of Lisbon airport, and inadequate space to conduct orderly and efficient boarding Both deplaning and re boarding done via movable ramps and passage to and from exposed to weather (thankfully not raining)."

Voordelen: "Fantastic crew, super comfortable seats, food was really good, boarding organized."
Nadelen: "Nothing could have been better!"

Voordelen: "Great entertainment selection."
Nadelen: "I had two flights that day: TAP Portugal: greeters, assistance loading carry-on, fish with potatoes and spinach, glass of wine, pudding, sandwich, carrot cake bite, coffee and a blanket. Jet Blue: water three hours in, (unhealthy) bag of chips."

Nadelen: "Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor."

Voordelen: "The food and service during the flight was great. Enjoyed the meals and they offered drinks frequently. Complementary wine is also a big plus compared to other airlines."
Nadelen: "The luggage situation. We were very annoyed that we didn’t get a carry on bag and had to pay $92 each for every checked bag. I travel frequently and have never experienced this with another airline."

Voordelen: "Flight went smoothly overall. Decent leg room. Food was good. We left ontime"
Nadelen: "The temperature control in the cabin was poor. Too warm for my liking and no personal air vents. Also their was a passenger behind me who incessantly kicked at my seat each time I tried to recline."

Voordelen: "Everything else"
Nadelen: "The WiFi was expensive and very little total data allowance even in Executive class so very unsatisfactory."

Nadelen: "at check-in agent said we did not have coverage on our ticket for our 2 -50lb bags dispite informing her that we were covered and had no problem on our arriving flight to Portugal - we had to pay 196 Euros or leave our bags in Portugal Additionally we had ordered a wheelchair to assist my wife to the gate - which we also had our arriving flight - agent said she had no record of it. She said we could wait which we did and waited 2 hours to obtain a wheelchair (and came close to missing our plane) not to mention the stress associated with the whole check in process"

Voordelen: "Very nice flight."
Nadelen: "Boarding should be more organized."

Voordelen: "Everything great"
Nadelen: "N/A"

Nadelen: "Flight was delayed"

Voordelen: "Luggage was delivered, although very slow to arrive at carrousel"
Nadelen: "Luggage fees were excessively higher. Paid €75 per checked in bag one way! This was because our tickets were “on sale” and didn’t include any checked in baggage."

Voordelen: "Excelent fly! No deley! Excelent crew! Good food!"

Voordelen: "Excellent layout, excellent service."

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "All good. No complaints."
Nadelen: "$40 charge for carry on."

Nadelen: "The sound for the movies did not work at my seat or my wife's seat."

Nadelen: "Me and my girlfriend were seated in the middle in a 4 seat combination. I asked the crew member to move us on an aisle seat. Even though there were plenty of aisle seats open, the crew member just kinda ignored us. The old lady sitting next to me just slept the whole time and I could not get out to the bathroom. Also since I am left handed I could not really eat since with the right-handed old lady we were hitting each other's elbow and nocking each the food out of each other's hand, I finally pulled my elbow in and ate like a T-Rex. The person in front of me pushed their seat back all the way, I asked the crew member to do something but nothing really was done, since I am a little taller I could not fit my knees, they were crushed."

Voordelen: "Same as above."
Nadelen: "Same as above."

Voordelen: "Crew was friendly and great!"
Nadelen: "TVs did not work, no sound/frozen on games"

Voordelen: "75 Euro per bag!!!"

Nadelen: "The boarding was delayed"

Voordelen: "good movies for the long flight. friendly staff."

Voordelen: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Nadelen: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"

Voordelen: "The only airline that makes me feel like a human being and not a piece of baggage. Very comfortable seating with good legroom for tall people like me. Attendants treat you with respect and are responsive to requests."
Nadelen: "Gate number was different from what was on my ticket and the tv screen at the original gate didn't indicate where the new gate was supposed to be. Don't need that kind of stress when traveling!"

Nadelen: "The boarding process seemed very unorganized. The people and police that were working weren't friendly at all."

Voordelen: "In the air excellent"
Nadelen: "On the ground, poor communication"

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "Seat comfort and entertainment."
Nadelen: "Kosher food was poor. They need a different supplier and better food for their business class customers."

Voordelen: "The flight attendants were very professional and helpful. The food wad good."
Nadelen: "There is nothing that I did not like."

Voordelen: "Friendly air hostesses"
Nadelen: "Too much security check at the airport due to the U S Homeland requirements"

Voordelen: "I couldn't have been more impressed. Great food and drink and service. Terrific entertainment options and a comfortable ride across the Atlantic."

Voordelen: "It is comparatively inexpensive for business class."
Nadelen: "You get what you pay for! Boarding was very disorganized. Lot of standing around for no good reason. Food and drink service was mediocre -- they ran out of stuff."

Voordelen: "The plane both took off AND landed. Bom!"
Nadelen: "Lisbon Airport needs best practices tidy up: layout, cleanliness, boarding process is not good. Passport Control is much improved over last summer: all positions were manned today!"

Voordelen: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."

Voordelen: "Crew, plane, service."
Nadelen: "Terribly long line in Lisbon airport to check in."

Voordelen: "Comfortable seats, no extra charge for blanket and pillow, gluten-free meal was quite good, provided water throughout the long flight, in-flight entertainment offered fairly recent movies, cabin crew were respectful."

Voordelen: "Efficient, courteous flight attendants"

Nadelen: "Paid $130 for 2 extra spac s acts. Didn't have any extra space. Had a woman in front of me who reclined her seat all the way for he whole flight. Had to have on of he crew to ask her to put her sat forward for the food service part of th flight."

Voordelen: "My flight was punctual, the seats are comfortable, steady take off and landing"

Voordelen: "TAP counter staff helped get seat assignments for knee injury. New aircraft with good video system and comfortable seats in Economy Plus. Crew was helpful. Food OK. Arrived on time."
Nadelen: "Not TAP's fault, but long lines at customs and security at Lisbon Airport made us run to arrive at gate for next flight. Again, not TAP's fault, but additional security check at the waiting area, opening carry-on baggage and emptying my purse seemed over the top."

Voordelen: "Excellent crew and pilot."
Nadelen: "No entertainment."

Nadelen: "See above"

Voordelen: "They did beautiful jap thank you so much for your service ."

Voordelen: "Food. Movies. Recliner in business class. Assistance when i had a stroke in Portugal"
Nadelen: "No country music"

Voordelen: "Meal was good, and they gave us a snack since it was a long, trans-Atlantic flight. Crew was friendly."

Voordelen: "Shitty service , terrible food , stay away"
Nadelen: "Horrible food , worst flight attendants , boarding was a joke . Star alliance needs to cut them !"

Voordelen: "The entertainment system was standard. The food was ok."
Nadelen: "At the check in, despite that I have a swiss passport, 5)3 hostess looked solely at my face and assumed I need avisa and asked me three times for my visa. On the flight, blankets are removed 20-30 minutes before landing during which I was freezing. Upon arrival, my new bag i hadnt used as yet was broken and TAP pays nothing and does no kind of exchange for broken bags. Basically- they dont care! During my return flight, despite being checked in adn being at the airport wel ahead of time, the airport clerks gyided me to the wrong desk and I had to wait longer than needed. The check in for baggages had closed by 1 min. They were allowing me to take the flight only if I threw out all my liquids or else were off loading me. They proposed no other solution and wanted to make me pay 450 dollara to put me on the flight the next day. I had an interview the following day and needed to return. I ended buying a new full fare ticket with British airways and got excellent service. I am yet to complain to TAP."

Nadelen: "The crew was rude, after 5 hours they seemed annoyed when I asked for water and gave me half a cup after I had just finished vomitting due to all the swaying of the aircraft. While we were landing, we came over the runway maybe 100 feet off the ground then jetted back up and circled around the airport for 20 minutes before landing horribly...with NO explaination. Everyone started vomitting because the landing (both times) were so horrible. Our first flight was late, we landed when the second was 'closing the doors', they never updated the monitors or informed the crew that the second plane was also delayed (by over an hour), so we rushed through customs and ran through the airport only to discover they hadn't even started boarding yet, even though the screen said it had departed. Completely disorganized."