La business class n’est pas assez considérer lors de l’embarquement, on paye plus chère pour avoir la priorité, néanmoins des personnes hors business class sont pas passés devant mes enfants et moi…conclusion: travaillé votre service ethiopian airlines!
La business class n’est pas assez considérer lors de l’embarquement, on paye plus chère pour avoir la priorité, néanmoins des personnes hors business class sont pas passés devant mes enfants et moi…conclusion: travaillé votre service ethiopian airlines et considérer les personnes qui payent au prix fort pour voyager tranquillement
La prestation des hôtesses étaient bien. Mais le respect des sièges doit être suivi
Reliable partner. I am sure I will get to my destination in time. Best airline - spacious leg room, good entertainment are used between Addis and shorter distances. Worst airline carriages - shorter leg rooms, torn seats, entertainment systems not working are placed between Addis and Dulles (very long routes).
Les numéros n'était pas correct nous avons pas plus embarqué et impossible de vous joindre par mailsou téléphone, mais encaissé l'argent aucun soucis😡😡
L’éventail de film auquel on a accès est assez désuet
Dans l’ensemble le service est agréable, mais j’ai surtout déploré le rationnement de l’eau. On est servi dans des sortes de petits gobelets .
The selection of movies has not changed in a very long time. Other than that... All was excellent
Voordelen: "overall"
Nadelen: "Good"
Voordelen: "Crew"
Nadelen: "Entertainment"
Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"
Nadelen: "Plane was very very old"
Voordelen: "The crew were fantastic! The one meal from Athens to Cairo was excellent, the other two meals weren’t too bad but not as good as the first one."
Nadelen: "The security in Cairo was really a joke."
Voordelen: "New airplane was comfortable and clean. Food was just okay."
Nadelen: "We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort."
Nadelen: "Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!"
Nadelen: "Old aircraft, rickety seats"
Voordelen: "The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening."
Nadelen: "Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation"
Voordelen: "Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height"
Nadelen: "Better selection of videos"
Voordelen: "Fine flight with good meals."
Nadelen: "TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact."
Voordelen: "everything was pretty adequate"
Nadelen: "they skipped me when they passed out food and never came back."
Voordelen: "Excellent crews"
Voordelen: "The seats were very comfortable and generally this flight is comfy"
Nadelen: "The queue during boarding is very long, they need to add counters"
Voordelen: "The crew were very welcoming, helpful and charm, makes you feel easy"
Nadelen: "General interior cleanliness"
Voordelen: "Comfortable seat and fairly friendly crew"
Nadelen: "Better reception and understanding at the airport. The staffs are not considerate."
Voordelen: "Excellent service and on time performance."
Nadelen: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"
Voordelen: "Très bien en général"
Nadelen: "RAS"
Voordelen: "Très bien en général"
Nadelen: "RAS"
Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"
Voordelen: "Agreablement surprise de la qualite de la compagnie."
Voordelen: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Nadelen: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Voordelen: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Nadelen: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"
Nadelen: "The entire flight was great!"
Voordelen: "Nice crew"
Nadelen: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"
Voordelen: "Oui j aime"
Nadelen: "Oui"
Voordelen: "Crew members were friendly....."
Nadelen: "No entertainment"
Voordelen: "Crew"
Nadelen: "Airport facilities at Adis Ababa"
Voordelen: "The quality of the planes"
Nadelen: "The food"
Voordelen: "Overall it was good flying experience. They upgraded me to an exit row for free when I checked in and asked, which was nice. We had a blanket, pillow, and toothbrush kit on our seats. They fed us and had in flight entertainment. This was a 10 hour flight, so its so important to get these types of amenities. I flew a different airline to my destination, and they didn't feed us at all! It was terrible! Ethiopian was much better!"
Nadelen: "The food wasn't very good (but most airline food isn't), the flight attendants didn't seem to be working much of the flight, just hanging out with each other (I was seated near them), and I really wish there was more room to get up, move around, and stand. On a 10 hour flight you can't sit the whole time. Wish the seats were a little wider, especially for such long flights."
Nadelen: "flight smelled like pee"
Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"
Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."
Voordelen: "Boarding was superb"
Voordelen: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Nadelen: "Well there was no entertainment in the flight. That is it"
Voordelen: "Served dinner"
Nadelen: "the seats however were quite tight and there was no electrical plug for charging."
Nadelen: "Your cheapo ripoff insurance wouldn't pay when I had to cancel due to terrorism threats in and around Ouagadougou. Is there ever a better reason to cancel a flight?!"
Voordelen: "The flight was on time. Staff was friendly and accommodating."
Nadelen: "I couldn't do an online check-in. I got very hungry. We only got one main meal. I will pack more snacks for my return flight."
