Literally spit several of the food items out rather than eat them. Utterly revolting . Worst meals I’ve ever had on Qatar airways. Seats cramped and uncomfortable. Headsets were nasty hollow sound making it unpleasant to watch movies and had to use high volune just to hear at all.
it would have been great to be disembarked from an Air Bridge instead of being bussed around the airport after a 16 hour Flight.
This flight was cancelled
Voordelen: "Train the stuff Better food"
Voordelen: "Crew did a great job keeping the long 11hour flight manageable!"
Voordelen: "Wifi !!!!"
Nadelen: "Bigger seats"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "On time departure and arrival. Hard working crew members."
Nadelen: "No slippers for long flights."
Voordelen: "Seat more comfortable ."
Nadelen: "there is need to improve food & entertainment section."
Voordelen: "Everything was great, as the flight wasn't full, so we could relax"
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "Great experience"
Voordelen: "Amenities like, Tooth Paste, Brush and Headphones."
Nadelen: "Liquor and Wines needs Varieties."
Voordelen: "Crew was amazing and food was Delicious as compare to other airlines."
Nadelen: "There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler."
Voordelen: "Crew was amazing"
Nadelen: "Nothing really"
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Amazing experience. Pinnacle of customer service"
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "They flight"
Nadelen: "Complementary hotel for long stops"
Voordelen: "The food and crew were great"
Nadelen: "Older plane the tv panels were faded"
Voordelen: "wanted an isle seat because of back issues and was arranged without any hassle."
Nadelen: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Nadelen: "Unable to reserve any seats so ended up with the family split all over the plane"
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "I liked that the flight was not full and I was able to use the entire row of seats and lie down as straight as possible to get some sleep. The crew was very friendly and allowed us to sleep most of the flight --- I guess they figured that most of the travelers prefer to just sleep and not be disturbed during a 15-hour flight. There was a good selection of movies and shows to watch to pass the time. I liked that there was time to go on the city tour of Doha and that there is a counter at the airport for the city tour."
Nadelen: "My flight started in Kathmandu and the layover for the connecting flight from Doha to LAX was 12 hours. I hope Qatar can come up with a schedule that will reduce the layover down to less hours while still giving passengers time to go on the city tour, if they want to."
Voordelen: "Customer service"
Voordelen: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."
Nadelen: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."
Voordelen: "Staff was excellent"
Nadelen: "Peu de nouveaux films"
Voordelen: "Faultless as per usual QA flights"
Nadelen: "Everything ok"
Voordelen: "On business class, so service was extraordinary"
Nadelen: "Movies are always the same"
Voordelen: "Good food, overall good service"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "There is a reason Qatar was ranked the best airlines last year. From service that was above and beyond, whether on the plane or in the airport and lounges. The nicest and most attentive people. Outstanding menus and comfort on the plane."
Voordelen: "Entertainment was good. Food was good, I got the Hindu vegetarian. Also service from Nagpur to Doha is very convenient."
Nadelen: "It was mostly a good experience."
Voordelen: "Helpful crew"
Nadelen: "Food quality and quantity Cramped seating"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
L'enregistrement en ligne n'a jamais fonctionné...
L'enregistrement en ligne n'a jamais fonctionné....
My family took 3 tickets . Then we got 3 separate tickets . It is not fair for family sitting in different seat.
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "personnel et atterissage parfait"
Voordelen: "Fast boarding, on time, movies."
Nadelen: "Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!"
Voordelen: "Supportive to my family needs traveling with 2 babies"
Nadelen: "I was offered an upgrade to 1st class, but not to my wife, I m thankful but had to decline the upgrade. I was hoping for more courtesy for an upgrade to us both as traveling couple rather than to one only"
Nadelen: "Too many security checks at the airport. multiple times opening bags even after through security and scanning. Meal times were at weird times. Dinner at 5am??"
Nadelen: "The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better."
Voordelen: "I am a very tall man, 205cm, and I am always worried when I travel that I would not get the first raw or emergency seat. But Emirates always pays attention to my problem. And the economy class seats on Emirates have more leg rooms than on other airlines."
Nadelen: "I could not use the onboard wifi on the flight from Jakarta to Dubai (Boeing 777 300er) and from Dubai to Amsterdam (Airbus A380)."
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Everything was nice.."
Voordelen: "Service et confort"
Voordelen: "Great service!"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "Friendly staff at boarding and on flight. Very attentive."
Nadelen: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."
Voordelen: "Great flight"
Nadelen: "No problems"
Voordelen: "Fast refreshing flight. Food was great."
Nadelen: "They ran out of food options and I was only row 10."
Voordelen: "Easy check in and comfortable flight. The crew are very helpful."
Nadelen: "Couldn't get my preferred isle seat or sit with my wife who was in a different row."
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Older plane less entertainment options"
Nadelen: "Crew some times get angry and work without passion"
Voordelen: "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
Nadelen: "Restrooms, even before flight took off, smelled of urine like they had not been cleaned. Lines to use them were very long. Leg room SUCKED (and I am not a big person).....maybe 30-31 inches, but my knees were banging up against the seat in front of me!!! I booked this ticket thinking that economy would have more room than US-based carriers and it did not. It did not help to have a very large man spilling over into my seat from the middle seat (although he was very nice....still resent paying for a seat I don't have full "bandwidth" for),"
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Voordelen: "Great flight"
Voordelen: "The food was good"
Nadelen: "The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger"
Nadelen: "1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again."
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Nadelen: "Very quick through immigration and customs. Then a short cab ride to city."
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "Good value for money."
Nadelen: "Expensive wifi. Limited entertainment selection."
Nadelen: "They upgraded me to business since I am gold member"
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Nadelen: "Check in counter was overcrowded and slow moving"
Nadelen: "One food option.. VEGETARIAN.. when asked the crew member as to why vegetarian only.. she said not sure, but may be because most of the passengers were vegetarians.. REALLY????? Also no ice with drinks.. because they didn’t have ice!!!! But apart from this, it was another quality Etihad flight. Just didn’t expect the above inconveniences from Etihad! This is the first time I experience this with them."
Nadelen: "Tv Options"
Nadelen: "Flight was hot ac not working enough food was horrible."
Voordelen: "Nothing about this airline"
Nadelen: "I requested for a aisle seat as I was travelling with 2 yrs old but they put me in the middle with other two people on th side . Very horrible ."
Voordelen: "Incredible crew. Outstanding service."
Nadelen: "Business class layout was not great. Interior layout needs refurbishment!"
Voordelen: "The staff were great and very nice and helpful. It was very quiet in business class and we enjoyed that as economy was really crowded. The business class lounge was nice but needs a quiet area where people who have long layovers (like us) can lay down and have a darkened room for a bit of rest."
Nadelen: "The seat I was in was very hard and definitely needs more padding. My but was killing me during the flight but the cabin crew helped me by gin I got me 2blankets to fold up and sit on. The pillows are way too big and hard. I recommend paring them down the size they currently are. I was in seat 7-E. The business class bus was last to come so we waited for a long time to get to the plane. Most of economy was boarded before us. But not really a big problem as we did get on the plane with no problem."
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Nadelen: "No food I ask three time for coffee and tea still not get it Staff so rude I don’t know why staff was rude if you don’t have food let us know not get rude ."
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "The business class lounge at Abu dabi the cabin crew"
Nadelen: "The cabin crew rudeness was unbearable"
Voordelen: "Le confort , le calme"
Nadelen: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Voordelen: "We had a medical emergency so we couldn’t take our flight. The crew were nice about understanding our situation."
Nadelen: "Lost our bags, didn’t call us back. We had to go to the airport to find someone to look into our bags. It’s been over a week and we still don’t know where they are. :-("
Voordelen: "Staff were professional."
Nadelen: "Too full, busy flight with noisy travelers. Many children were constantly crying and there was too much going on. perhaps staff could suggest that travelers remain quiet or mindful of others who are trying to sleep."
Voordelen: "Overall trip was fine but nothing to be thrilled about with it."
Nadelen: "-my longest flight was completely full and I was sitting between 2 good size men which was just not comfortable. -I asked if I can a seat swap but crew seems to not care much about it. -No snacks in between for a change. I asked for something to munch but there is nothing which they can offer. finally I had to ask for a fruit or something. I am sure nuts, crackers is something they will have on the flight. - they don't give out socks or toohbrush/paste or anything like that. no eye pad incase if you want to sleep peacefully. -crew was very frin"
Voordelen: "very nice but long hours"
Voordelen: "All ground staff and flight crew were welcoming , professional and helpful. The seats, trays, and screens were clean. The flight crew kept the restrooms clean, which can be quite a task on long flights. If Etihad is an option in my future travels, I will likely prefer them over other carriers."
Voordelen: "Seats, Configuration, food and beverage music selection"
Nadelen: "Boarding process as they could not issue our connecting flight ticket lost luggage movie selection limited"
Voordelen: "Great looking crew. Very professional"
Nadelen: "Food service a little slow in business class"
Voordelen: "Air staff was good. Automatic window dimmers. Electronics."
Nadelen: "Food was sub par. Layovers were long. Abu Dhabi terminal was not good, bathrooms there were few, far and dirty."
Nadelen: "Chai ☕️ should be good"
Voordelen: "I had the opportunity of flying The Apartment from Abu Dhabi to JFK. It was one of the most incredible first class cabin experiences ever. The experience starts when boarding the aircraft and you are personally escorted to your seat and introduced to the several features around you. The space is ample and the cabin has some privacy doors making it feel very exclusive. There is a large couch across the seat which later is converted into a bed. I was offered pijamas and a small closet to hang my clothes right before take off. Once on the air our personal chef introduced himself and explained the different dishes from the menu. I was able to try the steak and the lamb biryani; both were superb. The IES provided a decent selection of western and some middle eastern films as well as a few live news channels. After I woke up our flight attendant explained the on board shower which is also a distinctive feature allowing to feel refreshed before landing. I had another meal before landing which included an appetizer, and entree and a dessert made with roses. The crew was nothing but fantastic and I would love to fly with them again."
Nadelen: "I was not told what airline lounge I should use at JFK, but the only regret I had was not being able to take a longer flight..."
Voordelen: "Nice staff at luggage check-in and the flight. Good experience for first time international flier."
Nadelen: "Layover was a little long."
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Voordelen: "All good"
Nadelen: "Plane late"
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Voordelen: "Great storage bins, privacy in the window seats, comfortable lie-flat bed with good massage option. Short walk from Business Lounge to gate, priority boarding. Dine on command. Excellent"
Nadelen: "Not a great choice of new films."
Nadelen: "Boarding process"
Voordelen: "Professional staff, super helpful and accommodating, great with kids. Food is great if you like Mediterranean. Movies, TV, video games, music all free. Neck pillows for everyone on trans-Atlantic flights."
Nadelen: "New policy (thanks TSA) that prohibits laptops in the cabin. Have to check them and risk getting smashed."
Voordelen: "Etihad knows how to make you feel special, lot of smiles and nice crew who are the real hosts, never get tired and always are ready to help."
Voordelen: "The price"
Nadelen: "Everyone kept saying, sorry for the delay, sorry for this,etc."
Voordelen: "Comfortable flight."
Voordelen: "Very cramped seats"
Voordelen: "On time departure and arrival"
Nadelen: "Very clean inside and bathroom , EY could provide training to the hostage"
Voordelen: "The crew was very friendly, greeted us with a smile, and were there to help when needed."
Nadelen: "The food was bad. Requested for Asian Vegetarian Meal on Etihad website but was served the vegetarian option. I also heard a passenger complaining that she requested for a vegetarian food but was given a meal with chicken."
Nadelen: "Flight was canceled...."
Voordelen: "the crew was good, unlike NY-AUH flight where some crewmembers were arrogant bathrooms were kept clean"
Nadelen: "zone boarding should be smoother, but people still try to skip the line"