Vind goedkope vluchten van Chicago naar Brussel

Nadelen: "I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket."

Voordelen: "Excellent"

Voordelen: "Crew was great. Peppy and kind."
Nadelen: "ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD"

Voordelen: "Movies"
Nadelen: "Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one."

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Nadelen: "We had a huge delay"

Voordelen: "Some of the best airplane food I’ve had."

Voordelen: "Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed"
Nadelen: "First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness"

Voordelen: "Seats were comfortable and the crew was great"

Nadelen: "Food is bad"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "Boarding was smooth"
Nadelen: "The aircraft was horrible No space at all even after paying for a better seat"

Nadelen: "I’m a small person & your seating is cramped & uncomfortable!"

Voordelen: "The entire process from boarding in Chicago until arrival in Athens was very smooth."

Nadelen: "My special meal wasn’t available."

Nadelen: "Almost missed my third plane, too."

Voordelen: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Nadelen: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."

Nadelen: "Very little space- I thought I was in economy plus having paid extra for seat reservation. When person infrint put seat back it was very difficult to view screen"

Voordelen: "Captain kept us informed regarding takeoff"
Nadelen: "Sitting too long"

Voordelen: "Excellent Service. Excellent food."

Voordelen: "2 seats on outside sections not 3, so you can sit together as a couple and not have a random stranger in seat 3."
Nadelen: "Leg room is on the tighter side!"

Voordelen: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Nadelen: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."

Nadelen: "Delay"

Voordelen: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."

Voordelen: "Flight crew, food, and seatback entertainment system (with USB charging port) were all great."
Nadelen: "The seats were uncomfortable and way to close. When the person in front of me leaned their seat back, I was forced to do the same. It was nearly impossible to eat. If you had a hint of claustrophobia, you would never make this entire trip without going nuts. I noticed that many of the middle seats were unoccupied, while my family and I were crammed into four seats side-by-side. If we had empty seats between us the flight would have been bearable."

Voordelen: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Nadelen: "Delay"

Nadelen: "Not very much space for such a long flight."

Voordelen: "nice chocolate."
Nadelen: "The tv screen for my seat was semi-broken, and the UI for it was poorly designed or just old. Lufthansa was much better."

Voordelen: "very professional crew, clean cabin, interesting choice of documentaries"
Nadelen: "it would have been nice to see a hostess walk through with water every hour, of so why is there no world news in your tv selection?"

Nadelen: "delayed"

Voordelen: "The flight attendants seemed very courteous, but unable to do anything about the situation."
Nadelen: "We had a family of four sitting behind us. The father yelled all the time. They took up four overhead bins and he was frequently up and down getting things out of the bins. His very hairy large belly was touching my daughters head every time. He and his children punched the backs of our seats on a regular basis. My back was in constant pain and I was unable to do very many things due to the back pain during my "vacation", The flight attendants had to remind the parents that their children could not stand on the seats during takeoff or crawl around under the seats. No ability to change seats or I would have. I didn't have a problem with the other children on the flight, when they were crying their parents tried to do something. However these people brought playdough for their child to roll out or punch on the seat tray and all they did was constantly yell loudly at their children, Well not about the kicking, punching, or crawling around. Just yell in general at them."

Nadelen: "Warm breakfast in coach would be appreciated, but i understand it is just coach."

Voordelen: "Friendly crew, decent meal, and above-average entertainment systems"
Nadelen: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Nadelen: "id."

Nadelen: "They lost my bag and after 24 hours, still no word on whether it's been located."

Voordelen: "Very prompt and courteus"
Nadelen: "Baggage missing for three days. Communication poor."

Voordelen: "Crew was great! Boarded quickly! Alot of movies to watch!"

Voordelen: "Very friendly staff, a wide variety of entertainment options."
Nadelen: "I'm a pretty small person (5'4 and 110 pounds) and it was very hard for me to get comfortable. Not that you'd expect much out of an economy class seat."

Nadelen: "Not. Lot of room for legs. Slection of movies very poor. Very old movies mostly"

Voordelen: "Crew was kind and helpful."
Nadelen: "Seats are so narrow and led room. Another bathroom is always a plus."

Voordelen: "Crew and flight service are excellent top notch. Also they are very friendly and helpful. Make flight enjoyable."
Nadelen: "Seats are too close together in coach, very cramped and uncomfortable if you are a tall or large person."

Voordelen: "Good entertainment"
Nadelen: "Couldn't control the airflow at your seat."

Voordelen: "Seats very confortabile"

Voordelen: "The flight crew were friendly and helpful. The food served on our flight to Zurich was delicious. We loved the big movie selection which helped pass the time."
Nadelen: "The leg room was terrible on this plane. If anyone reclined their seats, you were trapped and could barely get out of the row to get up or go to the bathroom. Boarding was a bit like herding cats and everyone was jammed up trying to get on without any orderly direction."

Voordelen: "Staff were courteous and there was abundant food and beverage service."
Nadelen: "No child activities were distributed by the crew (like they did for our return flight)."

Voordelen: "Our attendant was very nice with a great attitude."
Nadelen: "Luggage line in Zurich at airplane"

Voordelen: "Very good. Good entertainment options."

Voordelen: "The flight went very smooth including boarding, transferring at Istanbul. The infotainment system was helpful in a way that you could see the real time camera feed of the ground and runway."
Nadelen: "Fewer passengers on board. I know it’s about profits and financial feasibility, however listening to a prerecorded message about 1.5 social distancing while being boarded 20 cm from 2 passengers undermines the whole thing, isn’t it?"

Voordelen: "amazing"
Nadelen: "nothing"

Nadelen: "Change the crew they were rude"

Voordelen: "Convenience"

Voordelen: "The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew"
Nadelen: "The crew should have been there with the passengers"

Voordelen: "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"

Voordelen: "Everything."
Nadelen: "Nothing."

Voordelen: "Great food options, very tasty. Crew was attentive, polite and professional."

Voordelen: "The food was amazing and the crew was great!"
Nadelen: "Boarding seemed a bit unorganized."

Nadelen: "Nice and smooth journey"

Voordelen: "Nothing."
Nadelen: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."

Voordelen: "Service, flight and landing, exceptional!!!"
Nadelen: "No cons..."

Voordelen: "Everything"

Voordelen: "The friendliness and the ease of flying alone."

Voordelen: "The flight was very accommodating. Everything from eye shades, tooth brush and slippers were provided. I took the red eye and slept the whole way."

Nadelen: "Boarding took a longer time than normal"

Voordelen: "They take great care of their customers"

Nadelen: "Hi, Your company lost one of my check-in bags. I am in Bucharest now, still waiting for my bag. Nobody knows where my bag is. Please, help find it! Under Doinita M Toranzo's name, big red bag! under Thank you!"

Voordelen: "service, no delays."

Voordelen: "On title"

Voordelen: "2nd time with Turkish Airlines; no concerns. Everything handled timely and professionally."

Voordelen: "Easy check in"
Nadelen: "Please include sea food in your menu"

Nadelen: "Very limited selection of movies."

Voordelen: "Entertainment"
Nadelen: "A bit disorganized in the beginning, but much better later on"

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Voordelen: "Comfortable but narrow seats."
Nadelen: "Entertainment system could do with more selection."

Voordelen: "every think"

Voordelen: "we ware attisefy for are first time in bisness clas"

Voordelen: "Nothing"
Nadelen: "Nothing"

Voordelen: "Good personal movie choices"
Nadelen: "Taking a bus to plane"

Voordelen: "Free upgrades are great, unfortunately rare."

Nadelen: "Mi sa furat din bagajj !!!!!!!!"

Voordelen: "Comfort"
Nadelen: "They lost one of our bags."

Voordelen: "Good food"

Nadelen: "Crew was slow to pick up trays."

Voordelen: "Food and service"

Voordelen: "Friendly crew. Good food."

Voordelen: "Food was very good"
Nadelen: "the smell of the airplain was very bad"

Nadelen: "Fantastic"

Voordelen: "That was good every thing, thank you."
Nadelen: "Nathing wrong."

Voordelen: "The flight was good. The boarding was appalling."
Nadelen: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."

Voordelen: "Everything was perfect"

Voordelen: "Thats awesome"
Nadelen: "All personel it was good."

Nadelen: "The seat was hard for a long trip"

Voordelen: "On time flight, Helpful crew and relaxing journey. Overall an amazing travelling experience from start to finish."

Voordelen: "Not much"

Voordelen: "Flying crew very helpful extremely nice."
Nadelen: "They charge me $170.00 without telling me! Very upsetting . People who check us in not helpful at all ( especially managers)"

Voordelen: "Nothing whatsoever."
Nadelen: "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."

Voordelen: "I liked everything, from check in to the end of my trip!"
Nadelen: "Nothing to dislike!"

Voordelen: "food was good"
Nadelen: "plane interior could be updated."

Voordelen: "L’accueil et l’aimabilité du personnel qui laisse à désirer. Le confort est vraiment mauvais. Le dinner était vraiment léger."
Nadelen: "La Nourriture, le personnel, le confort."

Nadelen: "Enforcing covid restrictions"

Voordelen: "Great service"
Nadelen: "Friendly crew"

Voordelen: "I really liked having some of the seats left empty, to decrease risk of Covid-19"
Nadelen: "The man in the window aisle took off his face mask shortly after take-off, and the flight attendants ignored it, until I requested attention, more than 40 minutes later. They should be paying more attention to face mask wearing!"

Nadelen: "There was a family with kids climbing all over the Sears. Would have been nice if the crew reigned then in a bit."

Voordelen: "The fact that it wasn’t a full flight"
Nadelen: "Nothing I didn’t like."

Voordelen: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Nadelen: "Be on time , delayed for an hour"

Voordelen: "Friendly crew"

Voordelen: "The flight was on time!"

Nadelen: "thin seat cushions"

Voordelen: "The crew was amazing! They were all so nice and helpful"
Nadelen: "The WiFi didn’t work"

Nadelen: "Very bad service, airline unrespectfull, discortesy"

Nadelen: "More leg room and seat width. I don’t like having other passengers pressed against me."

Voordelen: "Équipage commercial chaleureux et efficace"
Nadelen: "Angle inclinaison des sièges de première"

Voordelen: "Liaison quotidienne fiable"
Nadelen: "C’est un petit jet avec espace limité"

Voordelen: "Service was great"

Nadelen: "Tout"

Nadelen: "Le choix des films, la nourriture, l'information de vol sur la tablette"

Voordelen: "Personnel courtois"
Nadelen: "2h de retard ..."

Nadelen: "Flight was 1,5 hr delayed, which almost caused me to miss my connecting flight"

Voordelen: "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Nadelen: "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Voordelen: "L’horaire Respectée"
Nadelen: "Rafraîchissements peu de choix"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "?"
Nadelen: "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Voordelen: "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Nadelen: "Un autre transporteur!?"

Nadelen: "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Voordelen: "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Voordelen: "Le choix de films"
Nadelen: "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Voordelen: "My flight was missed due to immigration taking almost 3 hours to get through the line. Delta went out of their way to make sure that I was able to get to my destination on a later flight as comfortable as possible."
Nadelen: "Maybe not traveling through Atlanta if there is immigration clearance involved. I was really slow."

Voordelen: "Flight staff friendly and everything went smoothly."
Nadelen: "Always wishing for roomier seats."

Voordelen: "Tout est dit plus haut"
Nadelen: "Tout est dit plus haut"

Voordelen: "Sky Priority L’espace pour les jambes"
Nadelen: "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Voordelen: "It is a busy travel day and this flight was unbelievably smooth. The entire crew was competent and friendly."

Voordelen: "Staff and flight were good"
Nadelen: "The chicken dinner was mediocre"

Nadelen: "Ras puisque j'ai pas pu le prendre!"

Voordelen: "Rien"
Nadelen: "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Voordelen: "The crew members were excellent and efficient. Europe was fabulous."
Nadelen: "9+ hours in the air is never fun when you're in economy class: humans have gotten bigger as airline seats grow smaller."

Voordelen: "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Voordelen: "Kindness of the staff"

Nadelen: "At least one hour late"

Voordelen: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."

Nadelen: "Just not very pleasant, I guess you get what you pay for"

Voordelen: "Equipe sympa et investie."
Nadelen: "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"

Voordelen: "Free drink"
Nadelen: "Flight was over 30 min late to depart, which caused me to miss my connection flight. I haven’t been offered any sort of compensation for the inconvenience"

Voordelen: "Service et accueil"
Nadelen: "Le retard de plus de deux heures!"

Voordelen: "Crew was ok"
Nadelen: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."

Voordelen: "Service de crew à bord, très gentil."

Nadelen: "Last seat by bathroom smelled of urine"

Nadelen: "The business class seat is just complety outdated"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "Perte bagage"

Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"

Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Nadelen: "The back of the plane was significantly warmer than the rest of the plane. Very little leg room."

Nadelen: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"

Voordelen: "Clean and very good stewardesses"

Voordelen: "On time travel. Check In Staff were kind and engaging."
Nadelen: "On flight staff were minimally attentive. Food was mediocre."

Nadelen: "Food was pretty atrocious. Before having this flight I tried many times to book a special meal but their website is nearly impossible to use. So on the flight I was given two options of fish or mexican beef. Mexican beef meant slow cooked beef in a salty brown sauce with 2 kidney beans. Yes 2 kidney beans. With potatoes carrots and broccoli. Entertainment was pretty lacking. Not a lot of options. Also it was freezing the entire flight."

Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"

Nadelen: "Flight to Stockholm was cancelled. SAS Provided no informaton on the steps for re-scheduling my flight. I had to call the SAS headquarters in Stockholm before receiving any guidance on what to do next. All service attendants ditched the ticketing desk leaving one poor employee to answer questions for over 70 disgruntled passengers. Very very very poor communication. Luckily I was finally able to book a flight using another airline after waiting on hold for 20 minutes with the regional customer service provider."

Voordelen: "The staff and other guests are always so polite! Getting the SAS Lounge Pass is always smart."

Voordelen: "People were very kind. The food was terrific!"
Nadelen: "The entertainment system was slow."

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "Nothing"
Nadelen: "Cramped in a tiny seat behind someone well over 6’5 who kept slamming his seat back to get more room. We were later diverted for a person on the flight who had health issues all the way back to Canada when we were practically over Ireland. We flew back I believe an hour and a half back only to not have proper fuel equipment which took fueling forever and caused our crew to go past their duty day which made use get diverted again to Iceland for a new crew and even more gas. We were held on the plane for a total of 8 additional hours! We were never allowed to get off the plane, we were given very minimal food and drink the additional 8 hours, and when my girlfriend asked what was going on your information person in Copenhagen said they had no idea what was going on with my Flight and had no idea where it was."

Voordelen: "Very comfortable and smooth flight, on board entertainment on first leg of trip was great. Food was fresh and good. Nice coffee & Tea service,"
Nadelen: "Boarding was a little scattered, but ok"

Voordelen: "One crew member was particularly nice and personable."
Nadelen: "We waited an hour in the plane before take-off and after boarding, during which time the crew deliberately filled the cabin icecold air thick with the highly toxic fumes from the deicing. I got a headache from it. Throughout the process the entertainment units were disabled, when they could have helped distract passengers from this ordeal. The food was disgusting. When the Danish government has repatedly bailed out SAS, it would make a lot more sense for everyone involved to have higher quality Danish products on board for the meals, especially for such things as dairy products."

Voordelen: "All went well !! On time friendly staff ."

Voordelen: "Friendly staff"
Nadelen: "n.a."

Nadelen: "Food was really, really bad. Only one very bad choice ignoring health conditions of different passengers."

Voordelen: "food was delicious and I liked that they give everyone a full bottle of water at the start of the flight; plane was new and updated"
Nadelen: "Boarding was awkward and just a giant mass of people funneling in; tv show options only had 1-3 episodes and not entire seasons"

Voordelen: "The flight attendants were very nice and on the cross continent part of our flight we had dinner and breakfast served. Lots of leg room."

Voordelen: "Flight was on time and the crew was effcicient"
Nadelen: "My knees hit the sear in front of m before they recloined. No way to sleep."

Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"

Voordelen: "I loved that there were a lot of different movies, TV shows, games, music, and more to choose from- all for free! Then there was a dinner- not bad at all-, a snack later on, and breakfast too, all included. Headphones if you needed them ( lifesaver there as I had temporary misplaced mine), a blanket, and a pillow. The crew was really polite, and there was never more than one person in line for the bathroom."
Nadelen: "Nothing"

Voordelen: "We were eventually rebooked in the class we paid for."
Nadelen: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."

Nadelen: "Water and beer paying"

Voordelen: "Upgraded 2 biz 4 reasonable $, everything great"

Voordelen: "Everything was great"
Nadelen: "Nothing to mention"

Voordelen: "Comfortable flight, friendly crew. Would fly again!"
Nadelen: "Food could have been better"

Nadelen: "I did not like my flight because ... I could not take it! I needed to change only one date (return) and was quoted $1300 for that one change. Getting a completely new ticket was cheaper, but not cheap. With such cost of even minor changes, next time I will look into booking directly with airlines, instead of Kayak; sorry to say that, as I really liked using your service."

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "The free, in-flight movies, the in-fight dinner, and the friendly, multi-lingual staff were GREAT commodities."
Nadelen: "I was in economy/SAS Go class, so it was nearly impossible to get more than one or two hours of sleep on a long flight, (i.e. about eight hours). Maybe they should reserve the seats with extra leg room for those who actually need it, and have the seats recline even further."

Voordelen: "Excellent meal and very friendly staff."
Nadelen: "The cabin temperature seemed pretty warm."

Voordelen: "•Food was good •Wide variety on entertainment system"
Nadelen: "•Second bag was $120 •Boarding by group number would be more efficient"

Nadelen: "Not enough room to work on laptop."

Voordelen: "Easy flight, nice crew members, no issues had here"
Nadelen: "My luggage didn't show up for five days of a 7 day trip from a direct flight! SAS was completely useless by phone, email, and Facebook.... They set up a phone line that nobody monitors and had my luggage in-country for days before even sending someone to deliver it"

Voordelen: "12 people got bumped!"

Voordelen: "More room in normal seats and more comfortable. Newer and better screens than United too."
Nadelen: "Airplane food is almost never great, but it was edible."

Voordelen: "Flights were on time. Crew was great."

Voordelen: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"

Voordelen: "The flight crew (flight attendants are the best I've encountered in terms of tone and hospitality) cleanliness, the food, frequent offers of water, your own TV and numerous options for entertainment and ability to track flight"
Nadelen: "Like the sleek style but still wish there was a little more leg room"

Nadelen: "Miserable cramped seating ."

Nadelen: "1st class could not board because that area was not cleaned"

Voordelen: "Overall, the flight was good. As always, I like SAS's service. Crew are friendly and accommodating."
Nadelen: "When waiting to board the flight, it was difficult to understand when different parts of the plane were boarding because of the soft volume of the loud speakers. All people could really hear was "boarding now", which created a bit of a rush of everyone. It would be helpful if there were an SAS representative to stand next to the line, to physically say to people, 'Okay, we are now only doing priority boarding. If you are priority boarding, please stand her. After that, if you are business class, please stand here. Everyone else, please wait, but know that we will start to board from the back of the plane. Thank you." This will to help guide people BEFORE the ticket check."

Voordelen: "Free upgrade to SAS Plus, what's not to like!"

Voordelen: "The Plus Seating was really good"

Voordelen: "Entertainment options great, crew very helpful"
Nadelen: "The gate switched last minute. The crew was late, as the reason for the delay"

Voordelen: "On time flights. Very friendly personnel"

Voordelen: "Clean airplane, good food and good customer service from check in to landing."

Voordelen: "I liked that it was comfortable and that the crew did not constantly make announcements or wake you. They made boarding easy. I loved being able to utilize the lounge. My 4 hour layover was easy and relaxing."

Voordelen: "I enjoyed my flight, the flight attendants were extremely nice and answered any questions I had. The pilots did a fantastic job getting me to my destination safely. Boarding and getting off the plane went smoothly. I will use this site again for my next flight 5 star service"
Nadelen: "I was a little disappointing as to how much it costs to upgrade your seat, seeing that there were very few people in 1st class and business class I would have liked to upgrade for a more comfortable trip, but $400-600 is way too much to pay for an already expensive trip."

Voordelen: "On time departure and arrival."
Nadelen: "Entertainment system did not work."