Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten van Cleveland naar Brussel
be.kayak.com is ook beschikbaar in het Frans. Voir le site en français.
Voor deze route zijn er geen directe vluchten bij KAYAK beschikbaar. De kortste vliegduur voor een vlucht met meerdere tussenstops is 10u 42m.
In de afgelopen 3 dagen werden de goedkoopste retourtickets gevonden bij Diverse Maatschappijen (€654) en Air Canada (€744)
Voor vluchten van Cleveland naar Brussel is dinsdag gemiddeld de goedkoopste dag om te vliegen en zaterdag de duurste. Voor vluchten vanaf Brussel terug naar Cleveland werden de beste deals gevonden op vrijdag, met woensdag als duurste dag.
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten van Cleveland naar Brussel.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs voor een vliegticket van Cleveland naar Brussel binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar Brussel vliegen met één bepaalde vliegmaatschappij en terugvliegen naar Cleveland met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur zien, als je naar Brussel van Cleveland vliegt. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "L’accueil et l’aimabilité du personnel qui laisse à désirer. Le confort est vraiment mauvais. Le dinner était vraiment léger."
Nadelen: "La Nourriture, le personnel, le confort."
Nadelen: "Delta is always a step above the rest."
Voordelen: "Comfort and safety"
Nadelen: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."
Nadelen: "thin seat cushions"
Nadelen: "Boarding process was really poor. Long line for just dropping a bag off that I already paid for."
Voordelen: "The crew was so nice especially the man who came to thank me for keeping my body out of the way of those who were serving and those using the bathroom. My husband an I were in the last row. He offered me a free drink, which I didn’t accept but I felt so good."
Nadelen: "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."
Voordelen: "Quick boarding and great with accommodating my request for a window seat."
Nadelen: "Offer in flight entertainment."
Voordelen: "Équipage commercial chaleureux et efficace"
Nadelen: "Angle inclinaison des sièges de première"
Voordelen: "Liaison quotidienne fiable"
Nadelen: "C’est un petit jet avec espace limité"
Voordelen: "Service was great"
Nadelen: "Le choix des films, la nourriture, l'information de vol sur la tablette"
Voordelen: "Personnel courtois"
Nadelen: "2h de retard ..."
Voordelen: "The crew was amazing this round I got good seats"
Nadelen: "Forgot my earphones so I had to read a book. I never asked nor did I see earphones"
Voordelen: "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Nadelen: "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."
Voordelen: "Crew was great."
Nadelen: "When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate."
Voordelen: "The ceew"
Nadelen: "Unorganized boarding and 6 hour delay from expected departure time."
Voordelen: "L’horaire Respectée"
Nadelen: "Rafraîchissements peu de choix"
Nadelen: "le confort des sièges"
Nadelen: "le confort des sièges"
Nadelen: "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"
Voordelen: "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Nadelen: "Un autre transporteur!?"
Nadelen: "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."
Voordelen: "Le personnel de Board a ete formidable. Le siege etait tres confortable"
Voordelen: "Le choix de films"
Nadelen: "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"
Voordelen: "Tout est dit plus haut"
Nadelen: "Tout est dit plus haut"
Voordelen: "Sky Priority L’espace pour les jambes"
Nadelen: "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"
Nadelen: "Flight was delayed and our luggage is lost"
Voordelen: "Staff and flight were good"
Nadelen: "The chicken dinner was mediocre"
Nadelen: "Ras puisque j'ai pas pu le prendre!"
Nadelen: "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"
Voordelen: "Personnel professionnel et accueillant, départ et atterrissage à l’heure"
Voordelen: "Kindness of the staff"
Voordelen: "We eventually got there"
Nadelen: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."
Voordelen: "Equipe sympa et investie."
Nadelen: "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"
Voordelen: "Service et accueil"
Nadelen: "Le retard de plus de deux heures!"
Voordelen: "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
Voordelen: "Crew was ok"
Nadelen: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."
Voordelen: "Service de crew à bord, très gentil."
Voordelen: "The crew were fantastic and tried their best the delay."
Nadelen: "Delayed flight. 2 hours delay. Had to rebook a connecting flight and hence was very tight to board the next flight"
Nadelen: "The business class seat is just complety outdated"
Nadelen: "Pas de l'eau"
Voordelen: "The Dutch flight attendant who took care of our economy side of the flight was personable, helpful, and cheerful. She made the flight definitely more pleasant because as you know, traveling overseas in economy is no picnic!"
Voordelen: "Flight was good. Left on time. Crew was attentive."
Nadelen: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."
Voordelen: "Pas eu lieu"
Voordelen: "M’a replanifié mon vol arrive 3h30 plus tard"
Voordelen: "The Crew was great. Friendly and attentive."
Nadelen: "Very small seat. Had a big person next to me and was quite uncomfortable"
Voordelen: "Amazing crew, fast boarding."
Nadelen: "Uninspired food. I was served the same meals 30 years ago."
Voordelen: "Very enjoyable great staff,"
Nadelen: "Lower prices"
Nadelen: "Requested a window seat, got a middle seat. No food, ither than coffee or tea had to pay for everything. Late departure, nearly missed my connecting flight."
Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."
Voordelen: "Good boarding process and crew today."
Nadelen: "Plane was delayed and connection in Copenhagen was missed, resulting in a five-hour delay overall."
Voordelen: "I had a middle row of seats that I was able to stretch out in and sleep."
Nadelen: "Better Food Choices...not everyone likes cheese!!!"
Voordelen: "Didn't seem to take long. Crew was friendly. Landing was great."
Nadelen: "I assumed we got a meal, but perhaps I'm mistaken there."
Voordelen: "Good value for money. Just about on time, 8 minutes late only. Boarding was very fast. Coffee serves for free."
Nadelen: "Obviously, no food or water in Economy."
Voordelen: "Loved the service. Nice small plane. Very easy boarding. This is a quick inter-city flight. The plane is small and agile. It did some pretty nimble turns and sharp banking that might be a little too exciting for some."
Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"
Voordelen: "Crew Flight delayed. Said 30. Actual 1 hour"
Nadelen: "Kayak sold me a one way usd 500 ticket and did not give me the option to add the luggage. Had to pay 60 eur in the airport. Is probably better to buy in the airline directly"
Voordelen: "The food was great. The fresh bread is always wonderful."
Nadelen: "There were no free alcoholic drinks which help me to sleep. I changed seats and moved Mach further back in the plane. I don’t know if that contributed to it, but I was disappointed when I learned of this."
Voordelen: "on time"
Nadelen: "food selection"
Voordelen: "Flight attendants"
Nadelen: "Hottest I have ever been in a plane (we were in 40G and H) and I “run cold”. We were sweating and drinking water like crazy (they gave us one bottle and did not routinely walk the aisles handing out more). Luckily we brought our own water. Early June and headed to Scandinavia, not someplace hot. Seats were hard and I put my unused blankets under me."
Voordelen: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Nadelen: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"
Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"
Voordelen: "Easy boarding. Friendly staff"
Voordelen: "Friendly staff"
Voordelen: "The crew was excellent, the flight from Newark to Copenhagen was on new aircraft A340-300 I believe, it was very nice and comfortable even in coach as long as you have a compact body."
Nadelen: "That my Silver Star Alliance status got me nothing with SAS, no early boarding, no ability to select a seat until 24 hours before without paying an extra cost, if you wanted a beer you had to pay, this is a no frills airline now, pay as you go."
Nadelen: "Expensive checked baggage. More than 2 hours delayed."
Nadelen: "Service was poor and seats were uncomfortable. There were only 4 flight attendants for the entire flight. It took over an hour for our food to be served after we received our drinks. The food was not good at all. The movie options were not the best either. Also, it was so hot during the entire flight especially once we landed and taxied for 30 minutes. I flew SAS to Europe and really enjoyed my flight but this experience makes me never want to fly SAS again!"
Voordelen: "Seat was much more comfortable than the first flight, flight attendants were more polite, food was ok, entertainment was adequate, overall not bad."
Nadelen: "No major complaints on this flight."
Voordelen: "Good airplane. Room enough for my long legs. Service nice. Comfortable Very satisfied."
Nadelen: "Did not see an option to book a vegetarian meal upfront."
Voordelen: "Good boarding, crew nice and professional, lots of entertainment choices, plenty of bathrooms. Overall a very good flight."
Nadelen: "No opportunity to rest on flight back home and wine a bit expensive for a European flight."
Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"
Voordelen: "Not much to say on a positive note, I want to avoid this airline if I can."
Nadelen: "Three and a half hour flight and all they offer free is coffee and soft drinks! The economy seats are small and the flight attendants are indifferent, until it's time to promote their duty free products. Find an airline with better customer service."
Voordelen: "Friendly service, good movies. Easy flight, arrived early."
Nadelen: "Being served two versions of a ham and cheese wrap in a row. Variety would have been nice."
Nadelen: "Unexpected 70 euro baggage fee that I had no way to add online."
Voordelen: "They came through twice with coffee and tea after meal and snack."
Nadelen: "Meal trays were left a bit too long."
Voordelen: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Nadelen: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."
Voordelen: "we landed 20 minutes before schedule"
Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."
Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"
Nadelen: "The plane was very old and not maintained well, dirty and not clean from the previous flights"
Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"
Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"
Nadelen: "Consistently fails go have functioning wifi onboard in spite of marketing to the effect that it is there and free."
Voordelen: "Food was good"
Nadelen: "Charge for drinks. TV broken no recompensatuon"
Voordelen: "tjis flight was on United Airlines. It was nice and simple"
Nadelen: "the landinf was ROUGH and The plane was very grimy"
Voordelen: "Excellent meal and very friendly staff."
Nadelen: "The cabin temperature seemed pretty warm."
Nadelen: "the seats are very narrow, not comfortable movies are not good - either old or low rated movies"
Nadelen: "Crew not friendly. One was very rude"
Voordelen: "Flight itself was OK"
Nadelen: "It was very difficult to understand from the reservation or the website if I need to pay extra for a checked baggage. My emails weren't answered, and when I finally realized that I did have to pay - it was 85$ for one suitcase!!!!! SAS - are you out of your mind?! The suitcase cost more than the flying ticket! Sorry, but no SAS for me anymore. BAD BAD service and exploiting of customer's naivety. I'm furious."
Voordelen: "Everything was good"
Nadelen: "Everything was good"
Voordelen: "Too upset to continue senseless survey"
Nadelen: "Vacation ruined"
Voordelen: "they let us sleep, keeping the light and announcements off during most of the flight"
Nadelen: "staff at the gate kept changing my seat without my consent. i had reserved a seat online and they ended up seating me aomewhere else."
Voordelen: "Bergen to Stockholm was an easy flight. No problems..all on time"
Nadelen: "Had an extra bag which we were not charged for on flights to Stockholm or Krakow. You charged twice as much for the bag as you did for our ticket. Does that seem right??? A charge to offset your cost is reasonable. Twice the cost of the ticket is absolutely atrocious!!! Did I mention you managed to break what we had in the bag? Hope that gives you the picture of how we feel, but more importantly what we will be telling everyone. If you want to respond the email is keithmunroe912@gmail or mailing is 13311 Huerta St. Venice, FL 34293 USA"
Nadelen: "Le retard allé comme retour"
Voordelen: "Take off and landing"
Nadelen: "Layover time"
Voordelen: "La régularité du vol L’acceuil et la disponibilité des hôtesses"
Voordelen: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Nadelen: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Voordelen: "Personnel très bien."
Nadelen: "Avion vieillissant. Repas très moyen. Ecrant minuscule. Pas d'usb ni de prise. Siège inconfortable et étriqué. Cet avion a grand besoin d'être rénové ou changé. Vu le prix est places pour La Réunion c'est inadmissible."
Nadelen: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"
Nadelen: "Le personnel a l’embarquement !! Très désagréable et un avion a l’heure !!"
Voordelen: "La ponctualité"
Nadelen: "L’aménagement de la cabine (les écrans ne fonctionnent pas)"
Voordelen: "Not much, seats are super uncomfortable"
Nadelen: "Better code sharing with KLM"
Voordelen: "Seats are comfortable on Business Class. Service is good"
Nadelen: "Constant delays specially from CDG! Poor cabin service specially on this flight."
Nadelen: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Nadelen: "Meme tracasseries qu’a l’aller, malgré le check-in 30h avant, j’ai perdu mes places (« dans le système/ordinaditeur ») une fois arrivée a l’aeroport. Et je voyageais avec un bb de 8 mois et un enfant de 5 ans!"
Nadelen: "Plane is old and entertainment facilities are no longer appropriate"
Voordelen: "Not being charged for my first bag of luggage"
Voordelen: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Nadelen: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."
Voordelen: "Food and drinks very good"
Nadelen: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Voordelen: "Crew was amazing. Service and food was good."
Nadelen: "Random TSA check was not needed at the end when boarding."
Voordelen: "Personnel très agréable mais collation un peu insuffisante"
Nadelen: "Le décollage en retard (1 heure) et une annonce inexistante pour le duty free"
Nadelen: "Propreté de l'appareil"
Nadelen: "Great experience"
Voordelen: "The crew was friendly and always came around with water."
Nadelen: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
Voordelen: "la ponctualité du vol et les services a board"
Voordelen: "Intranet wifi meant I could watch entertainment on my iPad"
Nadelen: "Seats are very uncomfortable"
Nadelen: "Le transfert entre les vols est un cauchemard, tres peu d'indication dans l'aeroport de CDG, controle de la taille des sacs, queue interminable et deconcertante.Apres 20minutes de queue pour un controle de sac, on nous previent que cela est uniquement pour les passagers pour belgrad. Plus jamais CDG"
Voordelen: "The crew were polite and friendly"
Nadelen: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Voordelen: "Tous les services de la compagnie"
Nadelen: "Plus de 30 min de retard dû a une mauvaise organisation à Charles de Gaulle."
Voordelen: "Crew was nice, too short of a flight to figure out more"
Nadelen: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Nadelen: "Plus de journal disponible à l'embarquement"
Nadelen: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"
Voordelen: "Le vol en lui même rien à redire"
Nadelen: "L'état de mon bagage à l'arrivée. Déchiqueté. Est ce lors du premier vol BKk Amsterdam sur Air France ou Amsterdam Bordeaux sur KlM ??? toujours est-il qu' il est irréparable"
Voordelen: "Ponctuel. Personnel accueillant, professionnel et souriant"
Nadelen: "Porte latérale mal isolée donc on gel littéralement près à la place vers la porte (30A) Aucun film doublé ou sous-titré français"
Nadelen: "Du retard. .. encore du retard... toujours du retard"
Nadelen: "La nourriture pas de choix et personnel pas très aimable."
Voordelen: "Bon équipage"
Nadelen: "Nourriture moyenne"
Voordelen: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Nadelen: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."
Voordelen: "Le temps de vol."
Nadelen: "Le retard"
Nadelen: "Leg space."
Nadelen: "Impossible de commander un repas sans gluten sur l’application mobile"
Nadelen: "30 minutes de retard"
Nadelen: "trop de retard"
Voordelen: "Long courrier et vol à l’heure. L’équipage est aimable et présent. Arrivée même en avance au final."
Nadelen: "Le repas est bcp trop moyen. C’est original mais juste moyen en qualité. L’espace pour les jambes est juste, j’ai donc voyagé au premier rang cette fois ci."
Nadelen: "I don’t know why they keep making boarding with stairs and bus."
Voordelen: "Crew were pleasant most of the time"
Nadelen: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"
Voordelen: "Heureusement que les PNC gardaient le sourire"
Nadelen: "Encore une fois le retard et le pseudo repas servi sans même un plateau, cake aux légumes à déguster avec les doigts et 5 petits vulgaires morceaux d’orange Encore une fois bravo"
Voordelen: "L’amabilite Le sourire la disponibilité, les informations claires et précises fournis."
Nadelen: "Annonce d’un retard tout de suite après la fermeture des portes à cause des grèves. Mais bon c’est juste le fait d’etre Prévenu que quand nous sommes dans l’avion."
Nadelen: "Flight cancelled because of weather"
Voordelen: "The friendliness and courtesy of the staff."
Nadelen: "One piece of my luggage was left behind in Paris."
Nadelen: "They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy"
Voordelen: "No problems on the flight. Attendants were nice."
Nadelen: "It was unusual that we had to go through another security station when changing planes. The home made jam I transported from Paris made it through the Paris security, but was confiscated by the American security. It made my trip home upsetting."
Nadelen: "More clearly written policy about baggage allowance"
Voordelen: "Very good. No issues"
Voordelen: "How I was treated How I felt was wonderful."
Voordelen: "Nice flight"
Voordelen: "Staff put in awful position to deal with upset clients Dealt with it as best as can be expected."
Nadelen: "Every time we have travelled from Chicago to Toronto, the flight gets cancelled. Had to leave 0230 to get to airport only to find that flight at 0800 was cancelled. Ugh!"
Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."
Voordelen: "the flight crew offered us as many drinks as we'd like which was nice."
Nadelen: "the seats were quite uncomfortable even though it was a 5 hour flight. there was no food on flight other than for purchase, too expensive."
Voordelen: "Everything went as expected"
Voordelen: "Loved how the ride was dead so I was able to get a whole row to myself and stretch out. Food was excellent! Flight attendants were very nice!"
Voordelen: "The desk staff were really helpful and unexpectedly accommodating."
Nadelen: "Seat pitch in economy is too tight to do work on a 14" laptop. The food was mediocre at best."
Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."
Voordelen: "Getting off the plane!"
Nadelen: "They delayed the flight by almost 2 hours. Tried to make me check a carry on bag when the plane wasn't even at 50% capacity and one of the representatives was rude about it. Despite having a delayed flight and not many people on the plane, they still lost one of my bags. They also lied to me about taking care of my other friends who were coming from the same connecting flight as me but was hung up in customs. My friends were traveling with small children but were denied entry to the gate because they were a little behind. I could keep going but never again on Air Canada!!!! Never!!!"
Voordelen: "Nice plane and crew."
Nadelen: "Seats just aren't comfortable and they ran out of iPads so no entertainment. This was on an 8.5hr flight from Berlin."
Voordelen: "Dinner was ok, Breakfast and coffee were horrrible"
Nadelen: "Very rude staff, would not do anything I asked and responded with attitude"
Nadelen: "Oncomfortabele stoelen, Inflight entertainment werkte slecht"
Voordelen: "I liked that at 3 am I finally got a room"
Nadelen: "The farthest I got in 2 days was Toronto Canada"
Voordelen: "There was a hour delay but once on board the crew and flight was excellent."
Voordelen: "In the airport Chicago to Montreal I met a nice person he made my boarding pass to me. I love the service !!!!!! Said Thank you so much for your time to getting. Dory Clothilde"
Voordelen: "The crew was very helpful. They gave me some medicine when I got a headache."
Nadelen: "One piece of my chicken tasted weird, chewy, and just not like food should be. The rest of it was ok."
Voordelen: "Take off and landing were both smooth and ahead of time. Landed Toronto from New York about 30 minutes early!"
Nadelen: "Charging for earphones!!!"
Nadelen: "The tv in business class weren't really working... stopping the movies by it self and I had to always restart them until I gave up on watching a movie!"
Voordelen: "The employees recognized our needs, were polite, accommodated easily to french or english, and even told people to clear the boarding area if it wasn't time for their zone to board (a major pet peeve of mine)."
Nadelen: "No inflight entertainment or food and really small seats. Yeah, you can pay extra for an ipad or to get food, but for most decent flights these days you get at least something to eat for free. Especially on a 7 hour flight from US to CAN. My knees nearly touched the seat in front of me. It wasn't that small of a plane, i just think they really wanted to pack us in. If they removed a row or two and gave everyone just an inch more space how much would that REALLY set them back?"
Voordelen: "The flight from YVR to SFO was good, but the flight from SFO to YVR was horrible. So I'm giving you an average score from both flights. Note: both flights were booked through Air Canada but were operated by United."
Nadelen: "I booked through Air Canada but the flight was operated through United. There was NO communication regarding what terminal the flight left from and I almost missed my flight because the board said international but that was incorrect. Many people did miss their flights and everyone was MAD. I was re-booked on a later flight but fortunately I made the original flight because I happened to be walking by the gate when they called for final boarding. My seat was at the very back of the plane next to the bathrooms. When the flight took off a funnel of water poured down my back from the baggage bins above. My entire back, pants and underwear got soaked. It was disgusting. The stewardess said it was most likely water from condensation/air conditioner and offered me some paper towels. I moved to the aisle seat. Thank goodness it was open, because when we landed a ton more water poured on to my old empty seat. Once again the stewardesses didn't think it was a big deal. I feel badly for whomever sat in that back seat the next flight out. I'm sure they got soaked too. The stewardesses could not have cared less. I'm sure they didn't bother to report it."
Voordelen: "Alles goed"
Nadelen: "The entertainment consisted of an IPad that you had to rent, and the attendants were not cheerful not helpful.... Just in a constant hurry."
Nadelen: "Not even one single snack for free"
Nadelen: "The fact that my ticket said something different from my itinerary and I spent far too long at the counter to get a seat assignment."
Nadelen: "All three Air Canada flights that I had to take on this itinerary were late including the 2nd one which was six hours late. Air Canada personnel on this 2nd flight did not do a good job of communicating information to the customers during the delay. Air Canada booked be on a 3rd night that lead me to only get 3 hours sleep in a hotel. AC does not work with the customers when booking flights. they just make changes after the previous flight has left the ground."
Voordelen: "Attendants were friendly. Equipment comfortable, many entertainment options."
Nadelen: "Long lines for boarding, continuous calling of 50+ passenger names while boarding lines congested the gate."
Voordelen: "Staff was extremely nice and the plane itself was comfortable- loved the leg ."
Nadelen: "Flight to Vancouver: Upon arrival I was told that the luggage from my flight 557 was misplaced and put on plane 775. I had to wait an extra two hours for luggage in customs. I was late to the wedding festivities in Whistler that evening. Flight to Los Angeles: The plane was 30 minutes late. We board the plane and discover there is a sensor issue. We wait 30 minutes. then another 30 and then another 30 as more and more news comes about that the problem is not fixable. We de-board and have to wait in a long line at the complete opposite end of the airport. By 1:00am the line has barely moved and all hotel vouchers has been used. I have to spend the evening on a bench in the airport as a single woman- not comforting. I missed important meetings the next day as I am on the flight home. I understand accidents happen but it happened on both my way there and back. My flight home should have been refunded as it put me in a very insecure position and effected my work performance."
Voordelen: "The crew was nice and the brownie with dinner was tasty"
Nadelen: "The plane didn't have video screens and didn't warn us to bring any entertainment so it was very boring. The plane smelled like urine. the crew had like tissue boxes sprawled on the floor. Bathrooms were not cleaned during the flight and there were tissues everywhere. The dinner was terrible. I had the pasta and it was just gross tasting. I don't even know what kind of sauce they tried to put on it."
Nadelen: "As expected with Air Canada, the service is awful with bitchy stewardesses, the food is poor, the plane is falling apart. Midway through the flight, the plane looked like a pigsty with garbage everywhere. When serving the meals, the stewardess just said to everyone, "You want it or not" and moved quickly with many people wondering why she was behaving so rudely. In addition, we couldn't get clear information about the baggage allowance. This is partially due to booking through Kayak where they don't tell you the baggage limit and some of the flights were code share flights even though all were with Air Canada. Couldn't tell if we had 1 or 2 bags included. This didn't help with our packing. In the end we had 2 bags and wish we bought more stuff."
Nadelen: "They over sold the flight and we couldn't board the plane."
Nadelen: "Delayed flight caused me to rush to connecting flight with only 25 min to spare from Toronto to tel aviv... Baggage is missing as well"
Nadelen: "The flight was 3 hours late. At some point we boarded the plane then asked to disembark it as we were still not ready for take off. They told us there were some weather issues in Toronto ... I looked at 3 different weather channels who said that the weather was mostly clear in Toronto with a few scattered showers."
Nadelen: "Did not have any monitors 9 hour flight with nothing to view"
Voordelen: "Plane was late due to Stewart missing the bus from their hotel?...seriously unprofessional and the check in staff lying to customers to accommodate others customers from an undeparted flight from the night before?...attempting to change my flight due to this?...seriously need to do better Air Canada...and to top it all off you are served by a snotty unprofessional group of stewards?....a huge JOKE!....won't be flying this airline again and I will be spreading the word!"
Voordelen: "Initially I chose Air Canada because the price was better than United. But the hassle was not worth it."
Nadelen: "Rouge plane was dirty. Flight attendants gave incorrect information regarding immigration forms that caused us problems after landing."
Nadelen: "We took off 1 to two hours late"
Nadelen: "I miss individual entertainment screens for such a long flight."
Voordelen: "Food from Montreal to London."
Nadelen: "Food from Vancouver to Montreal."
Voordelen: "Staff friendly. Food and drinks good. Good variety of entertainment"
Nadelen: "Limited leg room"
Nadelen: "I ordered a special lacto-ovo vegetarian meal ahead of time. They said they received the order, but didnt have my food. They said they would do their best but ended up giving me a plate of lettuce and bread. When I asked about the bread having dairy or eggs they said they didnt know, so I had to throw it out."
Nadelen: "The flight boarded, departed, and landed late causing me to miss my flight to Tel Aviv."
Nadelen: "There is streaming provided over local wifi, but no way to charge devices so once devices are dead there is nothing you can do."
Voordelen: "No food offered on a 6 hour flight, but nice flight crew and good entertainment system."
Voordelen: "very nice people, food ok"
Nadelen: "Bad organization at Montreal for special passengers, plus technical pb => flight delayed 45mn"
Voordelen: "Price line is better not thief like you yu take my money for nothing my husband not traveling your given me fake tickets . bring my money back on my account. am gonna take to court yu fukin beach.yubstolen my money"
Voordelen: "Staff found us two seats together. Food was good."
Nadelen: "Email telling us about pre airport arrival check in and seat selection."
Nadelen: "Not sticking me next to a 400 pound man"
Nadelen: "i ordered a vegetarian meal and didn't get one."
Voordelen: "Getting off the plane"
Nadelen: "I did not know I purchase a BE ticket. Was asked to pay $175 for the suit bag i had in addition to my computer bag. I was also place in a seat that does not recline. Very poor value at any cost."
Voordelen: "Service is great"
Nadelen: "But the plant look old and the seat are small"
Nadelen: "Did not actually get a Polaris type cabin layout. The plane had not yet been converted."
Voordelen: "Everything: ticketing, gate experience, boarding, service, comfort."
Nadelen: "No problems at all."
Nadelen: "Very cramped plane with no wifi/ movie options."
Nadelen: "Very delayed"
Voordelen: "Efficient crew and easy boarding."
Nadelen: "No frills but ok."
Nadelen: "Bijzonder onvriendelijk personeel. Stuiterende landing."
Voordelen: "Flight Attendant was very gracious and entertaining."
Nadelen: "Cramped seating."
Nadelen: "Wish I could have selected my seat when booking my flight"
Voordelen: "Wonderful uneventful trip!"
Voordelen: "IAD to Brussels Flight is ok, just stuck between 2 guys with BO. Not really the United Airline's fault. But I hope they can atleast put a sign or something."
Nadelen: "Checking was chaotic with non working terminals and insufficient staff Plane was real old (4” scree...even my phone has bigger screen) Onboard drinks were exorbitantly priced (paid 8.99$ for gin and tonic where I got only half can of tonic) Food was ok"
Voordelen: "Free coffee."
Voordelen: "Loved the hindu vegetarian food. Incredibly tasty and I didn't expect it. No delays. All went smoothly."
Nadelen: "Movie selection was weak."
Voordelen: "Very good flight, good service and good night of rest."
Voordelen: "We vertrokken ruim voor schema"
Voordelen: "I loved how comfortable the plane was. The snacks were tasty! My husband and I actually looked in the grocery store for them when we returned home :)"
Nadelen: "space between seats!"
Nadelen: "2-3 hour delays. No other flights out as alternatives. Freezing on flight. Felt stranded at the airport. No food for a 6 hour flight!"
Voordelen: "no problems on flight. complimentary wine."
Nadelen: "seats bit tight for international flight. why do I have to pay more for more leg room"
Voordelen: "Great crew and flight attendants, kept us informed of everything, very helpful and prompt on all questions and requests. Movie selection was impressive. Boarding was efficient and flight even left early. Surprisingly pleasant experience in economy for a long flight."
Voordelen: "Flight was on time"
Nadelen: "One extremely tiny bathroom for the whole plain for a 4.5 hours flight. The bathroom line snaked through the plane the entire flight No complementary water or any sort of drink Seats were very uncomfortable I fly a lot and this flight was the worst by far"
Voordelen: "Not u til lDr momie"
Nadelen: "Not a fan of the snack"
Voordelen: "Clean and in order."
Voordelen: "not much"
Nadelen: "Food was awful. earplugs terrible"
Voordelen: "The check in was great. The staff was very helpful."
Nadelen: "The plane was very small and hot. There was no space for even my legs."
Voordelen: "Boarding was seamless and quick."
Nadelen: "My seat was slightly dirty. No choice for a snack, which wasn't very good."
Voordelen: "Non stop. Directtv"
Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."
Voordelen: "TSA was very rude in Cleveland."
Voordelen: "Nada fue un vuelo terrible , tardio el Aterrizaje espantoso!"
Nadelen: "See above comments."
Voordelen: "We had nice flight even so the airplain was full."
Nadelen: "Not quite.little bit noisy."
Voordelen: "The plane is very comfortable ."
Nadelen: "The entertainment - not enough movies on Russuian or Hebrew"
Nadelen: "we have been sitting in the cabin for over an hour while they have feuled the plain as they forgot to complete it"
Voordelen: "On time!"
Voordelen: "The seats were roomy enough. The plane was clean."
Nadelen: "The flight within itself was not a problem. However there was a hold up because on weather which is not a problem better safe than sorry. But trying to make our connecting flight was the problem we asked over and over for information on if we were to make our connecting flight and no one seem to be able to give us a relatively fair answer on what we were to do because of the delays. Needless to say we missed our connecting flight in New Jersey they shut the door and said we could not board, that's OK if that was the rules but what to do next was the problem, no one could seemingly help us.We had to walk around to find someone to help us to only be told that we can just get the next flight but we had to go to customer service to get re-ticketed which was making us missed even another flight the lines in customer service were extremely long and they were going extremely slow so I had to jump out of line and go to a gate in which someone help me get re-ticketed to catch the next flight. We were to have someone to meet us in London in which we had no way to connect with them to tell them we were going to be 2 to 3 hours late. Once we got on a flight the plane was clean, the seats were spacious enough for economy and the staff was friendly but coming through New Jersey was not what I would want to do again but I had a flight back coming through. The horror!"
Voordelen: "I liked the leg space, but it stops there."
Nadelen: "7.99 for a movie is absurd."
Nadelen: "EVERYTHING WAS EXCELLENT"
Voordelen: "Everyone was kind and on time"
Nadelen: "Lack of snacks"
Voordelen: "Easy and on time!"
Voordelen: "Plenty of time between flights"
Nadelen: "Boarding gate changed 3-4 times in 2 hrs!!"
Vliegmaatschappijen die van Cleveland naar Brussel vliegen hebben aanvullende veiligheidsmaatregelen en een aangepast beleid ingevoerd om reizigers beter te kunnen voorzien. Het beleid verschilt per vliegmaatschappij.
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