Vind goedkope vluchten van Columbus naar Brussel

"They canceled my flight yesterday only an hour for me to leave so am so disappointed by your airline I payed Covid test for $175 . Is hard to get hold of your customers service representative. Your Airline is a scammer"

Voordelen: "Nothing!"
Nadelen: "Racists bastards!"

Nadelen: "The airline lost our bags!"

Voordelen: "Very smooth flight. Everything was perfect."

Nadelen: "Viaje corto"

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Nadelen: "Very professional, helpful and friendly. Clean, great ride, smooth landing."

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "Retard"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Cheerful and very helpful"
Nadelen: "The food could be better"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Crew was excellent."

Voordelen: "Short flight so no entertainment, but got a continental breakfast anyway. Good cofeee. Flight on time."
Nadelen: "There was no downside."

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "The crew was great. A woman in front of us had a seizure mid-flight and the crew handled it professionally with great care. They were very friendly and helpful"
Nadelen: "The lines when we arrived at the airport were very long. Had to wait over an hour to check in. Seemed like more people should have been working the counter. I missed my connection on the flight over to Europe."

Voordelen: "The crew was polite and professional."
Nadelen: "The cabin was uncomfortably warm. Also the seats in the economy class are too crowded."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "I'll probably never fly Basic Economy again....it's worth the extra money."

Nadelen: "Didn't get meal of my choice. The crew was very friendly and responsive. Overall very good experience."

Voordelen: "I always had a great experience with Lufthansa."

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Voordelen: "Randomly gave me better seats!"

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Delay of 45 minutes made me almost miss my connecting flight."

Voordelen: "The boarding procedure was fast and efficient. There was almost no waiting in line and the crew got the plane ready in minutes. Entertainment and food on the flight were both pretty good."
Nadelen: "Seats were not too comfortable. For long flights like this one, they could really use a bit wider and softer seats."

"Flight crew was excellent."

Voordelen: "The Crew was great. Friendly and attentive."
Nadelen: "Very small seat. Had a big person next to me and was quite uncomfortable"

Voordelen: "Professional crew"
Nadelen: "I think for the price I paid for the flight there should at least be a free snack to go with the free drink."

Nadelen: "Only serving beef as meal in economy was not great. A choice would be better."

Voordelen: "Row of seats to myself. Free coffee."
Nadelen: "Coffee refill."

Voordelen: "Very enjoyable great staff,"
Nadelen: "Lower prices"

Voordelen: "The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help."
Nadelen: "More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight."

Voordelen: "A lot of seating space. very comfortable."
Nadelen: "You have to pay for wifi."

Voordelen: "Nothing, could not even board due to confusion over flights."
Nadelen: "SAS couldn’t even help us when our flight was cancelled."

Nadelen: "Could not have been better"

Voordelen: "Nice interiors, relatively new airplanes, and very professional staff"
Nadelen: "Limited food ans beverage selection, and alcohol is served with an additional cost"

Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"

Voordelen: "Guess what, we took off and arrived on time!"
Nadelen: "Attitude of staff, cleanliness of cabin, actual cod fish (not tilapia/suay) etc. For dinner. Good Swedish scotch too"

Voordelen: "Crew and food were amazing!"

Voordelen: "Efficient, on-time service; plenty of overhead storage room."
Nadelen: "Small cramped seats were inappropriate for an international flight."

Nadelen: "Old screens and poor movies selection, tight leg space, not really offered much to drink."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Voordelen: "Friendly staff"
Nadelen: "n.a."

Voordelen: "On time, clean aircraft not too full!"
Nadelen: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Voordelen: "The airline staff were super efficient and kind."
Nadelen: "I would have liked more music selections especially calming. OceN sounds or Tibetan bowls etc for overnight flight."

Voordelen: "Again, the flight was fine, and cabin crew was friendly"
Nadelen: "When I went to the SAS counter to print my boarding pass, the counter lady couldn't find my information. She left me at the counter and went inside to find out more info. Then when she came out, she started interrogating me forcefully, about why I got United involved with my check in for my first leg of the trip, because I am causing her to have all this extra work and etc. How dare she!!! First of all. I didn't want to involve United, the service counter at SAS was closed the entire time, and the flight on my first leg was operated by United, so i had no choice but to go to United. In fact I should be the one asking why I had to involve United in the first place. Where was SAS when I needed their help and guidance???? Why was their counter closed the entire time??? Such a poorly organized airline, I'll be wary to fly with SAS again."

Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"

Voordelen: "Comfortable seats and attentive crew!"
Nadelen: "Old movies not up to date."

Voordelen: "Nice TV's. Good selection"
Nadelen: "Flight attendants were rude to English speakers."

Voordelen: "nothing."
Nadelen: "I hated flying on easyjet, there was NOTHING easy about it. hidden fees, horrible service, and flight delays. I am never flying with them again"

Nadelen: "This flight never happened"

Voordelen: "I mean, it was how a flight should be, painless."

Voordelen: "Landing was very smooth"
Nadelen: "No staff at the gate until fifteen minutes after start of boarding. Flight was delayed, but gate staff were not forthcoming with details."

Voordelen: "People food"
Nadelen: "Seats small"

Voordelen: "I got to my destination all in one piece which is what really matters most."
Nadelen: "The crew was completely rude. They banged my knee with the food cart and didn't even apologize. The seats are so tight and the people in front of me had their seat in the reclining position the entire flight."

Nadelen: "Mostly junk food"

Voordelen: "the plane arrived"
Nadelen: "booking Boarding comfort Food service"

Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Voordelen: "Being on time"
Nadelen: "Jetlag from the previous flight, please do something about it, just kidding..."

Voordelen: "My flight was more pleasant from Stockholm to Chicago because I was able to purchase an upgrade to Plus."

Voordelen: "Crew exceptionally carefull and nice, boarding was quick and well managed. Landing was earlier than planned so as to leave enough time to go to the next gate"
Nadelen: "Food was just okay, some beverages had to paid like in low cost flights"

Voordelen: "Quit a lot space for domestic flight"
Nadelen: "No drinks no food. We pay a lot of money for seat"

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Nadelen: "Not very many current movies, very cramped."

Voordelen: "Excellent meal and very friendly staff."
Nadelen: "The cabin temperature seemed pretty warm."

Voordelen: "Easy boarding, food equate for economy, entertainment fine. No wine or beer inc,used in economy but not a big deal. Excellent seating if you know what to chose."

Voordelen: "Leg space was nice for someone who is tall. The crew members were nice."
Nadelen: "Plane is out-of-date with old seats. 737 did not have entertainment. Limited options for onboard complimentary food"

Voordelen: "Great aircraft, good food, awesome crew, very comfortable seats, the entertainment was really good. Overall super pleased. Hopefully it'll be the same on our return back to DC"

Voordelen: "Entertainment"
Nadelen: "Food was of poor quality, one free soda on a 8.5 hr flight."

Voordelen: "The plane was new, great seats and staff"
Nadelen: "Delayed flights, microphone is too fuzzy, hard to understand. Also why couldn't we get 2 or more sodas.. Crazy! The Asian airlines beat you! Very expensive stuff like a small red bottle of wine was like almost $15! Nuts... Very disappointed.. It should be free for the money we pay! Also staff just let people leave their windows open which was crazy coz most passengers are tired from other trips and of course in Europe you can hardly see anyone letting the elderly and children have any first priority boarding or let alone line up. I had my disabled husband and a young active little grandchild... Cathay Pacific, PAL,KAL, CAL are great about priority boarding for the elderly and children. Its sad your company do not have compassion or empathy for families with little children and the elderly population.. They really suffer!"

Voordelen: "Crew was very pleasant. Short flight, so no food was served."
Nadelen: "Seats are a little tight."

Nadelen: "8 years ago on similar flight from Lax to got, we had to retrieve checked bags in Sto, and then go through security. It was not clear at all on this trip if it was the same. SK agent at lax seemed unsure, Arlanda customer service agents at baggage in Arlanda also seemed unsure. We then learned from another airport worker at baggage they would go all the way through. It is very important to know since turn around time is very short, and I almost missed flight 8 years ago, and bags did miss it last time. Tks"

Voordelen: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Nadelen: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Voordelen: "Ras"
Nadelen: "Le divertissement"

Voordelen: "Vous ne savez même pas que l'avion n'a même pas décollé car l'aéroport était fermé !!!!"
Nadelen: "Plus jamais de Kayak"

Voordelen: "Personnel très bien."
Nadelen: "Avion vieillissant. Repas très moyen. Ecrant minuscule. Pas d'usb ni de prise. Siège inconfortable et étriqué. Cet avion a grand besoin d'être rénové ou changé. Vu le prix est places pour La Réunion c'est inadmissible."

Nadelen: "Entertainment system was not working on all seats"

Voordelen: "La ponctualité"
Nadelen: "L’aménagement de la cabine (les écrans ne fonctionnent pas)"

Voordelen: "Entertainment programs"
Nadelen: "New variety of food"

Nadelen: "New variety of food"

Voordelen: "The crew was excellent and surprisingly the seats were comfortable."
Nadelen: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Voordelen: "Arrivée à l’heure"
Nadelen: "Léger retard à l’embarquement : attente des passagers en station debout. Heureusement il n’y avait pas d’enfant en bas âge"

Voordelen: "NA"
Nadelen: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Voordelen: "La qualité du service Air France, le nouvel appareil, le système de divertissement, l'amabilité"
Nadelen: "L'embarquement dans un terminal trop étroit avec des annonces peu claires"

Voordelen: "Nothing"
Nadelen: "Everything"

Nadelen: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Voordelen: "Staff were friendly and seats in business were super comfortable."

Nadelen: "Tres mauvaise expérience avec Air France, vol raté, donc 900€ de frais supplémentaires pour un voyage avec mon epouse et nos 2 jeunes enfants. Le vol en lui-meme etait correct."

Voordelen: "Siege inconfortable manque d ergonomie dossier trop droit aucun soutien pour les reins creux qui donne mal au dos et lorsque nous sommes au fond du siège la nuque n est pas du tout soutenue"
Nadelen: "Ras"

Voordelen: "J’ étais encore pour mon retour d’Atlanta a côté des toilettes et déranger toute la nuit par la chasse d’ea Et la lumière. Le petit déjeuner n’est pas bon je trouve..."
Nadelen: "Étant donné le gâchis sur les plateaux du breakfast on devait avoir le choix."

Voordelen: "RAS personnel. Confort correct."
Nadelen: "Annonce du retard tarif"

Voordelen: "Average crew. Average seat."
Nadelen: "They could have controlled screening babies better. They just let them scream....."

Voordelen: "Le personnel était chaleureux et le vol en lui lui-même plutôt tranquille."
Nadelen: "La qualité des distractions. Parfois, l'écran buggue et sur un vol de 8h, les distractions sont primordiales."

Voordelen: "tout le service est parfait"
Nadelen: "un peu plus de nourriture dans les repas"

Nadelen: "Excelente aerolínea"

Voordelen: "The crew was excellent."
Nadelen: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Voordelen: "Tight seat, was moved out of exit row because of my age"
Nadelen: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Nadelen: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Nadelen: "Check in process running smoothly and better announcement of gate change"

Nadelen: "Respecter les horaires"

Voordelen: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Voordelen: "Le vol n’était pas turbulent. Le personnel est très pro et à l’écoute. On est arrivé en avance!"

Voordelen: "The crew was very careful"

Voordelen: "Vol à l'heure (10min de retard), personnel de bord agréable & sympathique."
Nadelen: "Pas possible d'ouvrir la poussette à l'arrivée pour y mettre mon bébé qui dormait... risque de bloquer l'allée en cas d'évacuation! Alors qu 'on était au sol et presque tout le monde était sorti déjà. La sécurité je veux bien mais faut pas pousser! Bébé réveillé tanpis... merci Air France."

Voordelen: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Nadelen: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"

Voordelen: "Over all pretty good for price."

Voordelen: "La rapidité"
Nadelen: "RAS"

Voordelen: "Ponctuel. Personnel accueillant, professionnel et souriant"
Nadelen: "Porte latérale mal isolée donc on gel littéralement près à la place vers la porte (30A) Aucun film doublé ou sous-titré français"

Nadelen: "La nourriture pas de choix et personnel pas très aimable."

Nadelen: "Le site internet nous a pas expliqué que pour le Vietnam au-delà de 15 jours il fallait un visa du coup on a perdu le billet de l'allée plus on va reprendre un billet cela nous a coûté 1000 € juste pour l'aller de plus de nos voyages cela est inadmissible j'aurais pu nous avertir qu'un visa en une heure été délivrable. Je comprends pas qu'on travaille en aéroport en plus pas nous indiquer ou même le site au-delà de 15 jours voir d'autres pays quand on y va il nous faut un visa c'est inadmissible de perdre 1000 € sans compter qu'ils ont même pas fait un geste pour au moins reprendre un vol ça ne coûte plus cher que si on prenait un voilà par. Je recommande pas la compagnie Vietnam Airlines ce sont des gros voleurs des escrocs"

Nadelen: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Voordelen: "My seat"
Nadelen: "Crew"

Voordelen: "Le repas était très bien et le petit déjeuner ok"

Nadelen: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Nadelen: "Tiny uncomfortable seats."

Nadelen: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Voordelen: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Nadelen: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Voordelen: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Nadelen: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Nadelen: "30 minutes de retard"

Voordelen: "Les attention de l'équipage de l'embarquement jusqu'au débarquement."
Nadelen: "La collation est vraiment chiche. Même pour 1h25 de vol! Les sièges sont a la limite du supportable. Toujours aussi peu de place pour les grands, aux genoux (assise) mais aussi en hauteur (dossier trop.court de 3cm pour ceux mesurant 1m85 et plus)"

Voordelen: "Food was Fantastic, Air France the Best on Air."

Voordelen: "Les boissons gratuites. L’application.l’anbiance de l’avion."
Nadelen: "Un personnel peu souriant. Il me bousculais lors de leurs passage. Un mauvais tri du chariot par leurs collègues voisins, ce qui fait que tout étais mélangé."

"The flight was delayed for five hours due to airplane issues."

"So much fun to be delayed 3.5 hours so you land at 12:12 a.m. CT and then discover there are planes stacked on the tarmac but no open gates. We’ve been sitting in a hot plane for 1:20 and have no estimate when we’ll get a gate. This was poor gate management by American Airlines and DFW. Every AA flight I am on of late has been problematic at best."

Nadelen: "Old planes, disinterested crew, full flight"

Nadelen: "Beverages fir 1st class"

Nadelen: "30 min to de-ice an E170? Why?"

Voordelen: "Seats felt thin"

Nadelen: "There crew was not welcoming nor understanding of the passengers' frustrations caused by the delays. There was no air-conditioning on the flight, no air circulation to speak of. No food was served due to turbulence or so we were told."

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "Tim was great!"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Nadelen: "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "The air hostess didn’t smile while offering cookies, but she wasn’t rude. She later asked my fellow passenger to move to another window seat and I had the comfort of 2 seats."

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Voordelen: "The staff was fantastic. Very helpful."
Nadelen: "Flight was delayed twice causing us to miss our layover. The only way they initially could correct the issue was by booking us a flight 5 days later. Finally found a helpful person at the gate after calling American Airlines and getting no help. We lost day of our trip, but it’s better than 5."

Nadelen: "Une heure de retard au décollage"

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Nadelen: "Get the plane to terminal bridge and not buss the passengers to and from to plane."

Nadelen: "Coach seats are cramped and little under seat space in window seats. Plus CMH de-icing was a mess (although not AA’s fault)."

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "The service representative at check in was very helpful and went above and beyond to assist my husband and I. American Airlines was outstanding on all fronts."
Nadelen: "However my overall experience with kayak and csfare was poor as they made a mistake on the name on my ticket that was not found until the day of my international flight and once I got a hold of customer service after calling 4 different numbers... most did not have 24 hr service... they stated they were unable to assist me and had no other options or solutions. American Airlines tried to help and eventually were able to accommodate me through purchasing a new ticket and ensured my husband and I were still sitting together. Kayak and csfare basically told me sorry for your luck. I will not use this company again."

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Voordelen: "Take offs equaled lands"
Nadelen: "Dirty and tied plane seat way to tiely spaced. Disinterested crew. I hate stowage"

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Voordelen: "The gate agent in Columbus was in a wonderful mood."

Voordelen: "short flight"

Voordelen: "Biscuits are awesome"
Nadelen: "WiFi is a little confusing. App didn’t work."

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Voordelen: "We where late boarding, jet didn’t have fuel, we had delay after delay. This flight is never on time. every time I have taken this flight I am delayed. Also getting into charolette, we always spend at least 20 min on the tarmac"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Nadelen: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."

Voordelen: "The seats were quite comfortable."
Nadelen: "My bags didn’t make any legs of the trip. AA should allow downloading the app on the airplane."

Voordelen: "Unlike previous AA flights, the process was smooth everywhere it mattered. Attendants and crew were friendly, service was prompt, flight was smooth."
Nadelen: "Attendant was unable to upgrade me to first class due to a system error they couldn't fix. Boarding was unnecessarily delayed because the attendant on staff was not the scheduled attendant and they were scrambling to catch up."

Voordelen: "tout le service en général."
Nadelen: "rien"

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Voordelen: "Excellent service gate to gate."

Voordelen: "Nice crew"
Nadelen: "Delayed and didn't try to speed up the delay"

Voordelen: "Nice legroom! Easy boarding, everything good and on time. Short flight so didn’t use entertainment."

Nadelen: "Flight from Columbus was delayed due to crew member family emergency. AA said I would miss my connection in Charlotte. The only alternate connection was too late to complete the trip. I nearly canceled the trip. I reboarded and made my connection with 10 minutes to spare. Also, my destination (Greenville) was only 90 miles from Charlotte, the connecting airport (unbeknownst to me). AA should have offered the option of driving to my destination."

Nadelen: "Delayed by 90 minutes."

Nadelen: "we arrived and it took 15 min for a gate agent to bring the jetbridge out to the plane....sad!"

Voordelen: "Fast and friendly"

Nadelen: "Never knew flying domestically with a company named American would be so impossible. A true joke. Never had such difficulties traveling about. Super unsatisfiee and will not be traveling with them again. I urge everyone considering to purchase other airlines as well."

Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"

Nadelen: "Not loosing my bags"

Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Voordelen: "Flight was on time."
Nadelen: "When I bought the ticket, checked bags were included in the price. When I got to the counter, they said no and I paid $80, which was more than the flight for two cost. When I tried to use my frequent flyer account to pay for the bags, they said I couldn’t, although I had over $200 in credit. Very bad service! Very bad!"

Voordelen: "Crew was good from Rime to Madrid, however my connection from Madrid to JFK, service was not good, i felt ignore when asking for water"
Nadelen: "Took to long to service, and customer service was lacking"

Voordelen: "The plane was nice."
Nadelen: "The crew was kind of slack. They didn't have aqua con gas. The toilets were not kept clean."

Voordelen: "The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly."
Nadelen: "Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out."

Voordelen: "Friendly and courteous"
Nadelen: "Like that is good"

Nadelen: "Flight was bit chilly, though that’s better than being stuffy"

Nadelen: "Still waiting for luggage 2 hours after arriving."

Nadelen: "Seat"

Voordelen: "Not much to like."
Nadelen: "The crew at the gate needs a serious lesson on customer service. They are the rudest people ever and can’t speak an ounce of English. They give a bad impression towards Spain in general and the courtesy provided within. There was no entertainment onboard and no food/drink served."

Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Nadelen: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Voordelen: "Ok"

Voordelen: "Sympatique"
Nadelen: "L'embarquement."

Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"

Nadelen: "The aircraft was not full. Passengers were staggered, but not staggered enough. People were assigned aisle seats (normally a good thing), but the person in front of me kept her seat fully reclined, squashing me in and making the 10 hr flight most uncomfortable. No soap in one of the lavs"

Voordelen: "The people"
Nadelen: "Trafic"

Nadelen: "Le retard et la prise en charge à l'arrivée"

Voordelen: "Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop."
Nadelen: "The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving"

Nadelen: "To be honest, i feel like your pricing is very misleading. I was not prepared to pay $60 per bag in luggage fees. For an international flight, I believe your site should be much more clear in stating whether the fees paid will include luggage or not. I will consider other options in the future to avoid this unpleasant surprise at the airport."

Voordelen: "Everything. Perfect flight, service, food and Ann early arrival. All great. Memorable."
Nadelen: "N/A"

Voordelen: "Cabin crew was friendly and efficient"
Nadelen: "Crappy plane for an international flight"

Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Voordelen: "On time"

Voordelen: "excellent"

Voordelen: "Todo"
Nadelen: "Nada"

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Voordelen: "First flight ever where water or coffee we’re not offered. Good cart came out. Nothing offered. 3 attendants? To do what??"
Nadelen: "No beverage or food offered"

Voordelen: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
Nadelen: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"

Nadelen: "My checked baggage was not trasnferred and did not arrive in Chicago."

Voordelen: "You get a good selection of in flight entertainment."
Nadelen: "Food was very bad and during the entire 10 hour flight all I received to drink was a half a can of soda and a small glass of orange juice. Seats are very uncomfortable. After the first half of the flight the bathrooms were really dirty and messy."

Nadelen: "They didn’t let me check in or on the flight. Boarding was a disaster for others on my previous flight who were making this connection and British Airways, Iberia, and Kayak had TERRIBLE customer service when helping me (or refusing to help me) rebook my flight. I will never again use any of these companies. I’d rather walk to Europe."

Nadelen: "I was Given different seat at boarding into less comfortable place - no explanation."

Nadelen: "Mistake Kayak or its subcontractor made in listing the name of my wife incorrectly. This created a real hassle in getting a boarding pass in her name"

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Voordelen: "On time or early"
Nadelen: "Cramped quartrrs, plastic food."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Nadelen: "Al llamar a Iberia(horas antes de nuestro vuelo)para informarles que por llegar a Venecia a bordo de un crucero y este no poder entrar a puerto en hora por motivos de la neblina y por esa razon no poder llegar en tiempo nosotros al vuelo,nos dijeron que no podiamos volar con ellos desde el vuelo de Madrid al otro dia a Miami y solo nos ofrecieron otro vuelo para 3 dias despues y con un precio bastante alto,conclusion que siendo una compania tan reconocida poco nos ayudaron, por no decir practicamente en nada,"

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"