Vind goedkope vluchten van Columbus naar Brussel

Voordelen: "The seating in upper class is unconventional and uncomfortable."
Nadelen: "Reconfigure seating in upper class. We will no longer be customers for that reason alone.."

Voordelen: "The food was good. The lane was comfortable"
Nadelen: "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."

Voordelen: "It was empty so we were told we could move around in the empty seats"
Nadelen: "Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin)."

Nadelen: "Nothing"

Nadelen: "Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food."

Nadelen: "I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this."

Voordelen: "The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend."

Voordelen: "Food was very good"
Nadelen: "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"

Voordelen: "Comfort, service food and entertainment. What more can you ask for."
Nadelen: "Nothing. ]"

Voordelen: "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"

Voordelen: "Sharp good atention in counter"

Nadelen: "Seats were tight."

Voordelen: "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable."
Nadelen: "The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky."

Voordelen: "Friendly staff, so much food/snacks were offered. Good movies available."
Nadelen: "Nothing"

Voordelen: "Top glass airline"
Nadelen: "I lake food and good service crew"

Nadelen: "The flight change the gate number immediately so I missed my flight"

Nadelen: "Why do I have to get a new boarding pass in London"

Nadelen: "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."

Nadelen: "The plane seemed to be a little bit old, especially entertaining equipment"

Voordelen: "Legroom, lovely staff and all round good flight"

Voordelen: "Food and entertainment was excellent"
Nadelen: "Staff seemed a bit stressed and busy but very efficient"

Nadelen: "the food selection did not meet my diet restrictions. Found it hard to avoid due to hunger over the duration"

Nadelen: "I had to be rebooked on a later flight due to weather in London; this was obviously not the airline's fault. Because I took a later flight I missed my connection in London."

Nadelen: "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."

Voordelen: "The onboard crew were lovely."
Nadelen: "Stood at check in for over 30 mins with no staff in sight. Boarding was a disaster. Staff was not prepared nor organized and the crowds were unbearable. Upgraded seats were laughable and not worth an extra $60. Food was mediocre. Entertainment would have been good but GE touchscreens are so old, they were difficult to work."

Voordelen: "Cool flight, mainly because it was empty. Good food"
Nadelen: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"

Voordelen: "simple easy boarding. Jumbo 747 is always a nice experience."

Nadelen: "The crew was rude."

Nadelen: "I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience."

Voordelen: "Seat is very comfortable"

Nadelen: "Very small leg room"

Voordelen: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Nadelen: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Voordelen: "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. The recline of the seats was impecible. The food was great. Overall, great flight."

Nadelen: "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Voordelen: "Safe flight, good crew"
Nadelen: "Food quality was poor."

Voordelen: "Australian airports are wonderful."

Voordelen: "Food was good, crew was nice."
Nadelen: "Seat was broken. Button was stuck in so I couldn't keep the seat up. Also a light was stuck in the on position for the entire flight not allowing people to sleep."

Voordelen: "Having a not full flight and room to spread out. The Dreamliner is awesome. On time departure."
Nadelen: "The wifi did not work at all, and I think I was charged 3 times Landed 30 mins early and then waited an hour for the gate, I get that things happen but we have been on the plane for 11.5 hrs. Figure it out!"

Nadelen: "Seats need more padding"

Nadelen: "If the luggage fees were to be included in the price, I would have gladly chosen Emirates for its comfort at that price."

Voordelen: "Nothing"
Nadelen: "Crew had poor communication, didn't seem friendly or helpful, no food given for free and no warnings fhat this was the case. Flight was delayed at takeoff And they did not accurately tell us how long the delay was"

Nadelen: "Boarding process was unorganized. Food was mediocre compared to emirates. Video monitor was poorly designed and limited options on movies and languages. Crew is just average compared to other airlines Online checkin and seating choices were difficult to do and not user friendly"

Nadelen: "I did not get the requested meal. I had requested Asian Veg meal. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. In flight when I asked cabin crew they said they didn't get any request. I was hungry whole flight. Very bad experience."

Voordelen: "Professional Cabin Crew Excellent "vera" entertainment"
Nadelen: "Chaotic boarding procedure in Cancun airport, although I accept that this is more of an issue with airport layout Removal of some of the "Virgin Atlantic" benefits such as free sports equipment will make me rethink my carrier of choice from next year. The 747 fleet is starting to feel old - when are the dream liners coming?"

Voordelen: "Mostly everything was fine."
Nadelen: "Not really anything particularly that I didn't like."

Voordelen: "Entertainment system is great"
Nadelen: "Still very cramped. Cannot lower tray if you have anything in pocket (like an iPad or magazine) Should board rear section first."

Voordelen: "Great cabin comfort and entertainment. Very nice place to be."
Nadelen: "Cabin crew less warm and professionally nice than Virgin. One point that needs addressing is that when the cabin crew or, even more so, the pilot came on the PA, the sound level was so much louder than that of the entertainment system. You had people jumping out of their seats and it was very uncomfortable."

Voordelen: "Due to earlier late connecting flight into LAX, I assume, my bags didn't make it with me, and arrived two days late. But your man Fred from PNG Air was right there in POM Jackson's airport to take my information and somehow two days later I did receive the bags! Thanks! The flight itselfe was fine in every other way."
Nadelen: "Maybe when I checked in for the last two flights if your check-in agents could've told me more clearly about where in the system my bags were, it would've been less of a surprise to find out in POM that they were not with me. I did ask, but got answers like 'we'll try to transfer them' or 'your bags are in the system', which were not too informative, but maybe as complete as those workers could ascertain, I don't know. I would've liked to be able to check in on line in advance for this and other flights on this trip, if you ever decide to open up that facility (without a charge), it would be appreciated."

Voordelen: "Entertainment had a good selection"
Nadelen: "Seat very narrow. I'm a 5'5" 135 lb female."

Voordelen: "Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!)."
Nadelen: "Nothing! Love Austrian Airlines!"

Nadelen: "Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed."

Voordelen: "No wifi or any entertainment. Flight delays and lost baggage!"
Nadelen: "No wifi or any entertainment. Flight delays and lost baggage!"

Nadelen: "The crew kept the temperature in cabin at 26 or 28 degrees Celsius. Whole trip felt like being in the oven. I will NEVER EVER FLY AUSTRIAN AIRLINES AGAIN."

Voordelen: "Every thing"
Nadelen: "Nothing"

Voordelen: "New dream-liner from Wew to ORD"
Nadelen: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"

Nadelen: "Good"

Voordelen: "Prima voor 1 uur vliegen"

Voordelen: "The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent."
Nadelen: "My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back."

Nadelen: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."

Voordelen: "Service was good and the crew was courteous and friendly"
Nadelen: "Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!"

Nadelen: "NA"

Voordelen: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Voordelen: "it was mess, so I cant say positive thing"
Nadelen: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."

Voordelen: "Great staff, good meals, snacks, and drinks thru the entire flight."

Voordelen: "On future flights to Europe, I always will choose Austrian Air. Very courteous service. Thanks!"

Nadelen: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Nadelen: "May bags didn't make the transfer and were sent on to me the following day."

Nadelen: "The worst airline, customer service ever"

Voordelen: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Nadelen: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Voordelen: "I watched three good movies during the flight to London. I enjoyed them."
Nadelen: "Nothing particular."

Voordelen: "Great flight. Was long but made nice by staff/crew and entertainment options."

Voordelen: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Nadelen: "See previous comments"

Voordelen: "You guys have. Very professional crew !!"
Nadelen: "The customer service In Europe wasn’t helping out at all"

Nadelen: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."

Voordelen: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Voordelen: "Very organized airline. Friendly staff."

Voordelen: "Excellent service."
Nadelen: "Somewhat expensive for Vienna - Brussels one way route."

Voordelen: "The plane crew was really nice always there for my needs."
Nadelen: "The seats were uncortable my chair was very wobbly."

Nadelen: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Nadelen: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Nadelen: "The flight was delayed and I lost my luggage."

Voordelen: "Ok food, on-board personnel friendly. Seats could use a tad more space but were ok for economy"
Nadelen: "Boarding personnel in Vienna was very unfriendly and didn't inform us of the need for a new boarding pass during transfer"

Voordelen: "Ok good, on-board personnel friendly. Seats could use a tad more space but were ok for economy"

Nadelen: "Although AU blamed late arrival of the plane from Russia, fact is that the plane was at least one hour at the dock before boarding and the AU team was just extremely slow to get boarding done. We were all invited 45 minutes before boarding to board, when apologies were already offered for the slight delay, which turned into 1.5 hour overall. Worst is the lack of communication during the 45 minute wait, for which I have little understanding seeing many older people clearly suffering."

Voordelen: "Very carrying crew, kind and attentive"
Nadelen: "Not too many choices for entertainment, a lot of Asian movies. Food was OK"

Nadelen: "Comparing with LOTPolish everything wasmore than better"

Voordelen: "Very nice and polite crew, great service."
Nadelen: "Regular breakfast was just a muffin and nothing else :("

Voordelen: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Nadelen: "I loved it all!!"

Voordelen: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."

Voordelen: "The plane itself was ok, the food also was ok."
Nadelen: "As usual, boarding in Miami airport is awful which is not exactly coming from austrian airlines, but they also took part in the unpleasant experience. The announcements were badly articulated, the boarding time was delayed and so on. Onboard, part of the crew completely refused to speak english."

Voordelen: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Nadelen: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"

Voordelen: "The crew were friendly and fine. No problem with boarding etc"
Nadelen: "The seat comfort and closeness of the passengers is terrible. And makes for a stressful and painful flight."

Voordelen: "Good service"
Nadelen: "Instant coffee"

Voordelen: "Their first class looked very comfy"

Voordelen: "Crew was very friendly and helpful"
Nadelen: "Should have more movie choices"

Nadelen: "They could not issue boarding pass for the all the segments of the travel. The agent had to talk to someone in order to even issue the boarding pass and even though the bags were checked in all the way to Pittsburgh boarding passes were not issued. I cannot blame the agent because Luftansa had issued the ticket for this Austrian Airline flight."

Voordelen: "The flight was on time and the crew were very friendly."

Voordelen: "best blanket in any business class. should be sold on line."

Voordelen: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."

Voordelen: "No complaints."

Voordelen: "The Crew was great. Friendly and attentive."
Nadelen: "Very small seat. Had a big person next to me and was quite uncomfortable"

Voordelen: "the diverse amount of films"
Nadelen: "the food could have been better."

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Voordelen: "A lot of seating space. very comfortable."
Nadelen: "You have to pay for wifi."

Voordelen: "Food was the best airline food!"

Voordelen: "Clean and very good stewardesses"

Voordelen: "I had a middle row of seats that I was able to stretch out in and sleep."
Nadelen: "Better Food Choices...not everyone likes cheese!!!"

Voordelen: "Nothing, SAD were so incredibly cruel and nasty and even laughed at us after we got stranded in Copenhagen. 40 hours of traveling, 2 small children, and the sas ticket people laughed at us and refused to help us, even after we agreed to pay THREE TIMES our original fair."

Voordelen: "I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that."

Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"

Voordelen: "Efficient and on-time service."
Nadelen: "Tiny seats that are inappropriate for international travel."

Voordelen: "Liked the ticket price, the service, the food and the onboard free movies, free water bottle, free ear plugs."
Nadelen: "Nothing--it was a good flight - on-time and with little turbulence."

Voordelen: "That’s what you want, eh?"
Nadelen: "It would be nice to get a complementary cookie with the complementary coffee..... no concerns otherwise."

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "Nothing"
Nadelen: "Everything, the service was terrible the food was terrible, we will never fly SAS again."

Voordelen: "Friendly staff"
Nadelen: "n.a."

Nadelen: "Check in was unorganized--many of us had tickets with unassigned seats that weren't taken care of till right before the flight. A situation which every system listed us as on standby--even if that wasn't true."

Voordelen: "The airline staff were super efficient and kind."
Nadelen: "I would have liked more music selections especially calming. OceN sounds or Tibetan bowls etc for overnight flight."

Voordelen: "Again, the flight was fine, and cabin crew was friendly"
Nadelen: "When I went to the SAS counter to print my boarding pass, the counter lady couldn't find my information. She left me at the counter and went inside to find out more info. Then when she came out, she started interrogating me forcefully, about why I got United involved with my check in for my first leg of the trip, because I am causing her to have all this extra work and etc. How dare she!!! First of all. I didn't want to involve United, the service counter at SAS was closed the entire time, and the flight on my first leg was operated by United, so i had no choice but to go to United. In fact I should be the one asking why I had to involve United in the first place. Where was SAS when I needed their help and guidance???? Why was their counter closed the entire time??? Such a poorly organized airline, I'll be wary to fly with SAS again."

Voordelen: "Quite a contrast between international and domestic flights. SAS had a blanket, pillow, water bottle, and earbuds on each seat. We were served TWO meals including a full dinner. Flight crew was very polite and responsive."

Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"

Voordelen: "I liked that we landed."
Nadelen: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."

Voordelen: "Fast flight, drank some coffee."
Nadelen: "It was a quick flight, nothing much to say."

Nadelen: "I paid for internet but it never worked"

Voordelen: "Because of bad weather at the Faroe Islands, the aircraft made a missed approach (go-around) on the first attempt to land. The weather had improved sufficiently to make it in on the second attempt. The pilot and the cabin crew were excellent in keeping everyone informed, and telling us the status of the weather and the likelihood of getting in. The pilot was outstanding in his communication with the passengers and the cabin crew were great in re-assuring passengers after the missed approach. The flight crew handled the difficult weather conditions very well."

Voordelen: "Boarding was easy, I'm a Star Alliance Gold member so was able to get on board first. There were significant delays leaving Dulles and our connection was tight, but SAS held the flight so I give them props for that."
Nadelen: "The crew was grumpy and unhelpful, but I can usually overlook that. What really got me was this: YOU HAVE TO PAY FOR BEER & WINE ON THIS INTERNATIONAL FLIGHT! Never in my 25 years of international travel have I seen this from a mainstream carrier. For this fact alone, I will never fly this airline again. You also have to pay to pick your seats in advance."

Voordelen: "I mean, it was how a flight should be, painless."

Voordelen: "Friendly service, good movies. Easy flight, arrived early."
Nadelen: "Being served two versions of a ham and cheese wrap in a row. Variety would have been nice."

Voordelen: "I flew SAS from ewr to wro and back a d can't say enough good things about the company. The crew was very friendly and always smiling, the flight was quick and arrived early, the plane was very clean aND overall just great experience. Next flight I'll be looking to book with SAS. Thank you Adam Bartosik"

Voordelen: "Very comfortable 11+ hr flight. I also had an empty seat next to me so maybe that helped? The food was great."
Nadelen: "I wish the landscape cameras worked the entire time!"

Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"

Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Voordelen: "awfully glad I was on SAS instead of Lufthansa, which had a surprise strike"

Nadelen: "There wasn't free food but free coffee."

Voordelen: "The constant service provided by the flight crew. The food was excellent and even got a free beer. The inflight entertainment selection was abundant, did not even have to listen to my music. Very friendly crew."
Nadelen: "I understand coach is coach, but it was a little tight for my height."

Voordelen: "Crew was very friendly, food was amazing. SAS plus is the way to go. Bigger seats, very comfortable for a ten hour flight."

Voordelen: "Price"
Nadelen: "Crew not friendly. One was very rude"

Voordelen: "Staff seemed nice. Boarding didn't take too long even when I was selected for a random check."
Nadelen: "The air conditioning didn't go on until take off. There were no options for food. All alcoholic beverages were not complementary and priced too high. I got sick after eating the meal that was provided. i reserved a seat but at check in the computer assigned me a different seat number. I was flying with a family member and instead of sitting next to them I had to sit next to a stranger."

Voordelen: "It flew"
Nadelen: "The effort put in to work with change of plans"

Voordelen: "Passengers nice"
Nadelen: "Food options not everyone eats chicken"

Voordelen: "Small but very efficient airport Pilot actually flew lo for a period of time to enjoy the view of a Russian village and fjords and glacier"

Nadelen: "We were to fly from Bergen to Oslo, and then from Oslo to Stockholm. However, the flight from Bergen to Oslo kept getting delayed, so we were eventually put on a direct flight to Stockholm from Bergen. But for the 5 hour delay, we were given a food 'dinner' coupon that could have only bought a slice a pizza which we felt was extremely poor. Expected a better compensation for the long delay."

Voordelen: "Food, WiFi and cheap business upgrades"
Nadelen: "Delay and lost baggage both ways."

Nadelen: "The food options need improvements. The portion and items are not tasty or plentiful."

Nadelen: "8 years ago on similar flight from Lax to got, we had to retrieve checked bags in Sto, and then go through security. It was not clear at all on this trip if it was the same. SK agent at lax seemed unsure, Arlanda customer service agents at baggage in Arlanda also seemed unsure. We then learned from another airport worker at baggage they would go all the way through. It is very important to know since turn around time is very short, and I almost missed flight 8 years ago, and bags did miss it last time. Tks"

Nadelen: "We bought tickets on priceline, Zurich to Oslo, paid $150 more for the shorter flight (by 1 1/2 hours), didn't realise the cost did not include luggage ($140 for 2 bags!), boarded late, only served water, coffee and tea, all other beverages were for a fee, landed late, bags were delayed by 30 minutes and soaked with water from the rain, some clothes inside were wet, overall poor experience, airline needs to polish their services and stop the 'nickel and dime" approach."

Voordelen: "Everything was smooth"

Nadelen: "I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me."

Voordelen: "Awful food selection, small entertainment selection, none of the crew knew how to properly board the plane and left guests waiting in the aisle for over 45 minutes of standing for no reason and then yelled at the passengers that we were 'late' and that the standing passengers were causing the delay of the aircraft! The staff were VERY, VERY rude. I would do yourself a favor and NEVER fly Iberia!"
Nadelen: "Everything. They need an entirely new flight crew, new food service, new gate attendants, new baggage check, new ground crew. Just a joke."

Voordelen: "Crew was friendly"
Nadelen: "Service was slow and sparse"

Nadelen: "The condition of the flight attendants should be improve so that they not appear to be grouchy all the time. My video display was not functioning, when I asked for help the flight attendant seemed offended. He went to the back and did get it fixed. I thanked him, but he did not even look at me."

Voordelen: "One lady was so mean when I asked her a question ."
Nadelen: "Be more smiling and helping customers when needed"

Nadelen: "The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane"

Voordelen: "Quick boarding, take off, landing"
Nadelen: "The announcements were a bit loud and startling"

Nadelen: "Sat on runway for 45 min"

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Nadelen: "Ibéria offers a terrible service to its customers"

Nadelen: "Food could be better"

Nadelen: "The aircraft was not full. Passengers were staggered, but not staggered enough. People were assigned aisle seats (normally a good thing), but the person in front of me kept her seat fully reclined, squashing me in and making the 10 hr flight most uncomfortable. No soap in one of the lavs"

Voordelen: "They have badest customer service becouse i want extended my way back to chicago they did not talk to me as customer but every time call they hand off the phone more then 3 times i will not fly again with this plane"

Voordelen: "Gfggfgggvfvfvfgfdhygtgdhfffdcdcf"
Nadelen: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"

Nadelen: "Had to want in aisle to go to bathroom while beverage cart took forever to get to the back of the plane. Line was 12 deep to get there."

Voordelen: "Excellent crew and comfort during flight."
Nadelen: "Confusion at time of boarding."

Voordelen: "Iberia Premium Tourista is an absolute gem, don't overlook an upgrade from Tourista."
Nadelen: "The food is just marginal, but I wasn't expecting anything different"

Nadelen: "Crew couldn't say if there was or was not meat in the meals."

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "Everyone was very nice"
Nadelen: "Some more space"

Voordelen: "Boarding process was smooth."
Nadelen: "-Uncomfortable seats. -Old plane-- broken baggage door produced delay of over an hour. Zero accommodations were made for us to make our connecting flight at London Heathrow, scheduled for 2 hours from the anticipated arrival time. We barely made it to the gate in time after going through security, etc."

Voordelen: "Extremely comfortable and was served lots of delicious food"
Nadelen: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."

Nadelen: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."

Voordelen: "On time, Very professional crew."
Nadelen: "Could not do online check-in."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Voordelen: "The crew was awesome and very helpful. The trip was also comfortable as it could be for a full flight."
Nadelen: "I am a vegetarian, I was not made aware of food options and was only offered chicken or beef, which I do not eat."

Voordelen: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"

Voordelen: "Good movie selection"
Nadelen: "check-in very poor. Priority check-in was slower than the others. The attendant was unhelpful and had inaccurate information"

Nadelen: "My flight was delayed for 2 hours they changed the gate # My notifications in my phone were wrong overall poor management My seat was behind a couple with two children that cried and cried and screamed during the flight, couldnt sleep not even with the headphones helped listening to those children crying. Iberia offered to check in my luggage so i can pick it up at my final destination, but my bag never made it. Had to wait two days woth no clothes or work items i needed in my luggage. Overall a very bad experience with iberia"

Voordelen: "Iberia has started upgrading their planes and this one was quite comfortable for a long flight with good legroom and comfortable seats."
Nadelen: "We boarded 20 minutes late with no explanation, then took off another 30 minutes late with no explanation or communication at all. The flight attendants were not friendly or helpful. The food was mediocre. Our entertainment system was not working at all for half the flight, they reset it about four times to get it working. Once it was working, my husband's screen was not responding at all. Flight was smooth and pilots made up some time in the air which was appreciated."

Voordelen: "Crew were really nice and polite"
Nadelen: "No entertainment, I can't believe how close the seats are to each other. I'm not a very tall person and my knees were hitting the front seat constantly (and the kness of the passenger seating behind me of course)"

Voordelen: "It got me there"
Nadelen: "Seats were so tight that you had to fold yourself into the rows and your knees were hitting the seat back in front of you. They charged for any food OR drink - NO free beverage service at all."

Voordelen: "Crew was nice and entertainment options were great."
Nadelen: "Boarding process out of Miami international was disorganized and unpleasant. Crew did not have control over the order for boarding and it became a bit of a mob."

Voordelen: "The food was good"
Nadelen: "The plane was supper cold & the service was poor."

Voordelen: "Nothing"
Nadelen: "Airline switched to smaller plane after check-in, we were bumped off. Instead of direct flight from Madrid to Tel Aviv, we were routed through Vienna. Instead of 4.5 hours, it took us more than 12."

Voordelen: "Take-off and landing was timely."
Nadelen: "Really disappointed with a lack of service. On the 8 hour flight we had one meal service within an hour of take-off and one within an hour of landing. No water or checks or anything for almost 6 straight hours, unlike my prior flight. I had to finally get up and ask for water. Very disappointed."

Nadelen: "Very limited room to move. Rather impersonal"

Voordelen: "great leg room and food"
Nadelen: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."

Nadelen: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Voordelen: "service on the flight was excellent pilot helpful and informative about weather and delays"
Nadelen: "once we got to the airport (JFK)- Iberia ran the flight, we waited over 3 hours (yes 3 hours) for our luggage with very little information about why it was delayed some said security, some said weather we got announcement that it would be there in 15 min then monmentarily but we still waited 2 more hours this experience- esp the poor information in addition to the wait really tainted my expereince. I would not fly Iberia again and recommend that FinnAir not affiliate with them"

Nadelen: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."

Voordelen: "Crew were great. On time. Smooth"
Nadelen: "Check in gave my wife 2 seats on Madrid to Dusseldorf flight plus 1 for myself. On connecting flight from Dusseldorf to San Francisco she only gave a boarding pass to my wife so we had to scramble when we got to Dusseldorf to have AirBerlin resolve the issue."

Voordelen: "Standard EU flight, on time"
Nadelen: "Had to buy food and the sandwiches were soggy. Wouldn't accept credit cards at first, staff tried to push cash payment until finally getting a different credit card readee that worked."

Voordelen: "Crew was very not ve however flight was delayed causing no us to run to our connecting flight to Miami."
Nadelen: "No free snacks were provided on this flight."

Voordelen: "Everything was delightful, definitely my best ever flight!"

Voordelen: "Excellent service and food!"

Voordelen: "The in-flight entertainment system was good."
Nadelen: "I generally don't like Iberia customer service, either in phone or in person. Crew at times would behave in a rude fashion to certain requests, and act as if simple requests were an imposition on them."

Voordelen: "Enternainment selections were ok."
Nadelen: "Flight attendants were not helpful, indeed they were dismissive. I asked one for ice and she told me they had no ice. Bullocks."

Nadelen: "The crew were not friendly; they were kind of brusque. They didn't smile much, and seemed annoyed by passengers."

Voordelen: "Price line is better not thief like you yu take my money for nothing my husband not traveling your given me fake tickets . bring my money back on my account. am gonna take to court yu fukin beach.yubstolen my money"

Voordelen: "The staff was helpful"
Nadelen: "Better food"

Voordelen: "Staff found us two seats together. Food was good."
Nadelen: "Email telling us about pre airport arrival check in and seat selection."

Voordelen: "Crew"
Nadelen: "Missed my connecting flight. Had to pay my suitcase extra (60 dollars)."

Voordelen: "Despite a technical problem they got us to Newark on time."
Nadelen: "If they overbooked the flight, offer flight vouchers AHEAD of us being at the airport."

Voordelen: "crew was great, seating perfect!"

Nadelen: "i ordered a vegetarian meal and didn't get one."

Voordelen: "Sleeping!"
Nadelen: "Did not actually get a Polaris type cabin layout. The plane had not yet been converted."

Voordelen: "Great flight"

Voordelen: "Comfortable. Good entertainment and good service. Crew was nice"
Nadelen: "Missed our flight from Brussels to Zurich. United said we were booked on next flight six hours later. Gave us vouchers and that was it. Went to check in and the carrier said sorry you can’t board United did not book you. The voucher just has prior info and this flight time. So we missed getting on that flight 3 total hours on the phone with United and they did nothing but put us on hold. Thank you to Brussels air who finally after many years and frustration helped us so we could leave. More than 10 hours later than we should have. Horrible experience and we lost a day of vacation and pre paid plans for the evening I will never use kayak again for international flights. As that was part of the problem per United (probably BS but won’t ever risk it again) and will never use United airlines again as their customer service and lack of caring showed that companies true colors. I hope the rest of this dream vacation is better than this nightmare was."

Nadelen: "Bijzonder onvriendelijk personeel. Stuiterende landing."

Nadelen: "Wish I could have selected my seat when booking my flight"

Voordelen: "Wonderful uneventful trip!"

Voordelen: "comfortable"

Voordelen: "IAD to Brussels Flight is ok, just stuck between 2 guys with BO. Not really the United Airline's fault. But I hope they can atleast put a sign or something."

Voordelen: "Nothing"
Nadelen: "Checking was chaotic with non working terminals and insufficient staff Plane was real old (4” scree...even my phone has bigger screen) Onboard drinks were exorbitantly priced (paid 8.99$ for gin and tonic where I got only half can of tonic) Food was ok"

Voordelen: "Very friendly cabin crew made this trip pleasant and entertaining."
Nadelen: "Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together."

Voordelen: "Loved the hindu vegetarian food. Incredibly tasty and I didn't expect it. No delays. All went smoothly."
Nadelen: "Movie selection was weak."

Voordelen: "Amazing"
Nadelen: "Nothing"

Voordelen: "Gate agent was also rude when I inquired about changing it. There were clearly open seats but she wanted me to pay to upgrade. The way this company operates boggles my mind."

Voordelen: "Less than an hour in the air- commuter shuttle"

Voordelen: "Very good flight, good service and good night of rest."

Voordelen: "We vertrokken ruim voor schema"
Nadelen: "Niets"

Nadelen: "space between seats!"

Voordelen: "From Washington to Albania everything was great."
Nadelen: "The boarding at the first flight from Columbus to Washington was the worst flight I ever had, peoples who worked there were really rude and disrespectful not to only me but to a few passengers especially a lady who worked at the ticket both."

Nadelen: "Our originally scheduled flight out of CMH was cancelled within minutes of getting through security. We were told to wait for another flight-which was scheduled to depart 3 hours EARLIER, but had yet to depart. 3 hours later THAT flight cancelled, and we were rebooked for a flight the following day. So we were out our first night's accommodations as well as transportation to/from the airport that day. The next day we boarded our scheduled flight, sat on the tarmac for awhile, then went back to the gate and de-planed for some unknown reason. We were then re-booked on a different airline. THAT flight was then delayed, which would have caused us to miss our connection to EDI. The ticket agent worked for an hour to find us a flight to EDI that wasn't going through Newark (delays from hell) or Chicago (weather from hell). She finally put us on a flight with an all-too-brief layover in Amsterdam after a connection in Detriot. At this point we have boarding passes coming out our arses, It's 5pm and I haven't eaten since 9am, and we're STILL not out of our departure city. Our projected arrival time was going to cost us ANOTHER night's accommodation, as well as cause us to miss previously paid for engagements. 2 more delays allowed us to finally land in our destination about 40 hours after our original itinerary, with no apology or effort to amend the situation in any way."

Voordelen: "nothing"
Nadelen: "service, custumer attn comunication"

Voordelen: "no problems on flight. complimentary wine."
Nadelen: "seats bit tight for international flight. why do I have to pay more for more leg room"

Voordelen: "Great crew and flight attendants, kept us informed of everything, very helpful and prompt on all questions and requests. Movie selection was impressive. Boarding was efficient and flight even left early. Surprisingly pleasant experience in economy for a long flight."

Voordelen: "Flight was on time"
Nadelen: "One extremely tiny bathroom for the whole plain for a 4.5 hours flight. The bathroom line snaked through the plane the entire flight No complementary water or any sort of drink Seats were very uncomfortable I fly a lot and this flight was the worst by far"

Voordelen: "Not u til lDr momie"

Voordelen: "1. We booked seats together then when I checked in they had moved my seat and we were no longer sitting together. And then I couldnt get the window seat I had paI'd for :( 2. No boarding announcement and the "gate" was under construction so was a madhouse to board. 3. The crew member put her sweater in my food and pushed the coffee so hard to the person next to me it spilled all over him. To be fair she did apologize for throwing coffee on him. 4. The TV screens were so old you had to push the "touch" screen so your headrest kept moving if the person behind you couldn't decided what to watch... and then hard to watch anything yourself. The food was nasty."
Nadelen: "See above. I didn't like anything, this might have been the worst flight I've ever had to Brussels. I thought I booked a European carrier, but ugh it was actually United. They only care about business class and first class."

Voordelen: "not much"
Nadelen: "Food was awful. earplugs terrible"

Voordelen: "So I made and didn't get assaulted. So I guess it went well."

Nadelen: "The small commuter planes used for the trip are not smooth rides at all. Very uncomfortable"

Voordelen: "It was comfortable"
Nadelen: "lots of turbulence but that happens"

Voordelen: "Got there on time."
Nadelen: "Private screening does not work well. Very little kneeroom. No room in seat back pockets to put anything."

Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."

Nadelen: "Delays no good..."

Nadelen: "See above comments."

Voordelen: "We had nice flight even so the airplain was full."
Nadelen: "Not quite.little bit noisy."

Nadelen: "Surprised at just water and juice as beverage options."

Nadelen: "They turned the flight around, getting us home hours later than what was supposed to be"

Voordelen: "The plane is very comfortable ."
Nadelen: "The entertainment - not enough movies on Russuian or Hebrew"

Nadelen: "we have been sitting in the cabin for over an hour while they have feuled the plain as they forgot to complete it"

Voordelen: "We ended up with the exit row seats - awesome, especially for my 6'6" husband."
Nadelen: "We each had one bag- a backpack for him and an incredibly small roll bag for me. We were told we absolutely had to check the roll bag as space was limited. There were 3 off duty flight attendants sitting next to me and each had 2 large bags. Multiple other people had multiple oversized bags they were allowed to carry on. This infuriates me. I brought one bag, and a smaller than regulation one at that and I had to check it because other people were allowed to bring multiple bags. If you know a flight will be a tight squeeZe, limit people to one bag each."

Nadelen: "Rude attendants."

Nadelen: "Delayed and delayed and at last cancled the flt. It's Uniteds tradition to cancled the late evening flt. Stupid airlines."

Voordelen: "attendant was very helpful and friendly"
Nadelen: "flight was late and missed my connection, causing me to wait several houes to nake the connection to SLC"

Nadelen: "The seats are ridiculously small and cramped and hard. Didnt realize i was booking a "puddle-jumper" to go cross-country. Also-i wish you'd bring the screens back. Neck was so kinked from being on my own so long."