Vind goedkope vluchten van Graz naar Brussel

Voordelen: "flight itself"
Nadelen: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"

Voordelen: "sidefini landig, merci."

Voordelen: "Excellent"

Voordelen: "The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing."
Nadelen: "The whole experience was positive."

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Food was great and abundant. Frequent service"
Nadelen: "Seats are too tight for such a long flight"

Voordelen: "Seats very comfortable; real feather pillow! Everything was on time."
Nadelen: "Breakfast consisted only of sweet items -- I didn't touch it."

Voordelen: "Nice crew, plenty of food and snacks available. Good wine."
Nadelen: "Delayed flight, almost missed connection, told on first flight had to check carry-on then they lost our luggage on the connection, cramped seats, but i did pay for the cheapest seats"

Nadelen: "We had a huge delay"

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Voordelen: "The crew was polite and we arrived safely."
Nadelen: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Nadelen: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"

Nadelen: "nothing"

Nadelen: "Poor desk service Food at breakfast A joke"

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Voordelen: "All operations a-ok"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Nadelen: "The plane was ancient. offer wifi- at least be able to pay for it. charger outlets."

Voordelen: "Chocolate Mövenpik ice cream"

Voordelen: "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."
Nadelen: "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."

Voordelen: "The length of the flight"
Nadelen: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Nadelen: "Delayed again"

Nadelen: "You need more time to make the connection in Zurich from domestic to international.....very rushed to do in less than one hour...."

Voordelen: "Absolutely amazing transatlantic flight with Swiss as always"

Voordelen: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Nadelen: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."

Nadelen: "It was very late, with us on it."

Nadelen: "Delay"

Voordelen: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Nadelen: "Delay"

Voordelen: "Crew was attentive and friendly"
Nadelen: "Very disorganized boarding."

Voordelen: "The flight attendants were very attentive and professional. Food and snacks were tasty and Proseseco delicious! Upgraded seats were worth it for a long flight."

Voordelen: "Quiet, staff do not bother you. Seats are big enough to rest."
Nadelen: "Boarding and sitting takes a bit of time."

Voordelen: "I thought Swiss did a nice job. The people were kind and the service was excellent. The meals were great. I never wanted for anything. The entertainment was also very nice."

Voordelen: "The staff was excellent and friendly"
Nadelen: "I didn't enjoy the food"

Nadelen: "delayed"

Voordelen: "The crew was very nice and professional lucky it was a short flight"
Nadelen: "The quality of the flight is cheap"

Nadelen: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"

Nadelen: "flight and luggage deliver delayed. Missed meeting as a result"

Voordelen: "No problems."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."

Nadelen: "id."

Voordelen: "Accommodating"
Nadelen: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Voordelen: "Swiss Air was the best airline ever!"

Nadelen: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION IT IS VERY UNCONFORTABLE!!!"

Voordelen: "The food"

Voordelen: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Nadelen: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."

Voordelen: "Can't think of anything we didn't like. All the attendants were very nice, always smiling and helpful. It was great, will fly with Swiss again for sure."
Nadelen: "Can't think of anything."

Voordelen: "I was amazed to get a sandwich on such a short flight!"

Voordelen: "Nothing!"
Nadelen: "Racists bastards!"

Voordelen: "Loved that each flight I took, there were meals provided."

Voordelen: "Very smooth flight. Everything was perfect."

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Voordelen: "Nothing."
Nadelen: "Drops coming down from the Air condition system"

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Voordelen: "The bus was one of the most comfortable international flights I have ever been on."
Nadelen: "Somehow, our luggage never made it to Rome, despite a nearly four hour layover in Munich. Disappointing."

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "The crew was o.k."

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Voordelen: "Great amount of legroom, snack given even though < 1hr flight"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Nadelen: "I could not purchase transport for an extra bag on the website. I did purchase it at Larnaca Airport. There, I checked in, dropped off the bag, had to go to another counter to pay (long delay in them being able to generate a receipt). Then I had to run the receipt back to the ticket counter."

Voordelen: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "I like how the crew was friendly"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Nadelen: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Voordelen: "Seating, Entertainment, Food"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Voordelen: "OK"
Nadelen: "Nothing to note"

Voordelen: "Lot of space in E-xit-row 18, even for a big man like me"

Voordelen: "I was on exit place so there were a lot of room space. Flight was only 1 hour."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Voordelen: "Crew and food."
Nadelen: "Entertainment was ok."

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Plane was clean and a little more roomy than most long distance flights."
Nadelen: "Entertainment system in my row didn't work correctly. Flight delayed due to weather. On board announcements said Lufthansa would rebook passengers with connecting flights and tell us arrangements as soon as we landed. No sign of Lufthansa reps at arrival gate area and zero directions on where to go. Had to walk miles through Frankfurt airport , go through immigration and security again without any direction one where to find Lufthansa and when finally found Lufthansa service counter it was understaffed with long lines and confusion. By time we learned rebooking, we almost missed rebooked connections. So much for German organizing and efficiency."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Miss the flight due to too short of transfer time. As a professional you guys should know better to have such tight transfer time. I want credit for my major inconvenience"

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Nice aircraft, great entertainment, good crew"
Nadelen: "Maybe a selection of snacks during the flight? Just pretzels seems inadequate for an 11 hour flight."

Voordelen: "I always had a great experience with Lufthansa."

Nadelen: "The fees for the sporting bag was out of control expensive"

Voordelen: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Nadelen: "Food could have been better"

Voordelen: "entrance with classical music! staff was friendly. probably in top 5 flights"
Nadelen: "nothing"

Voordelen: "The crew was friendly and particularly one of the girls was always giving her best"

Nadelen: "Good"

Voordelen: "Prima voor 1 uur vliegen"

Voordelen: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Nadelen: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."

Voordelen: "Clean and new planes. On time."
Nadelen: "On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!"

Voordelen: "Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!"
Nadelen: "Everything was very smooth, except that the seats were not very comfortable!"

Voordelen: "Excellent on all measures. I will definitely try to fly Austrian Air again!"

Voordelen: "On time take off"
Nadelen: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"

Voordelen: "I get Airpoints with the flight, crew were lovely."
Nadelen: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Voordelen: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
Nadelen: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."

Voordelen: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Nadelen: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."

Voordelen: "Liked all except the food"
Nadelen: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"

Voordelen: "Food, entertainment options, business class seats that lay flat"
Nadelen: "Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored"

Voordelen: "it was mess, so I cant say positive thing"
Nadelen: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."

Voordelen: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
Nadelen: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."

Voordelen: "Love the A 380-800"
Nadelen: "Out luggage did not make it to Houston from Frankfurt. We were late from Vienna but Lufthansa held the plane and extra 30 minutes in Frankfurt so that the baggage could make it from the feeder flights and it still didn't. We were promissed out luggage on Sunday evening. No one called and as of Monday morning no news."

Nadelen: "Delay"

Voordelen: "The service was superb!"
Nadelen: "The flight was too short."

Nadelen: "The worst airline, customer service ever"

Voordelen: "clean airplane. staff friendly and helpful. good movie selection"
Nadelen: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."

Voordelen: "The flight was comfortable and very timely."
Nadelen: "Very little leg room."

Nadelen: "I sat in the last corner seat on the plane... very cramped as there’s no leg room, no window & was overbooked."

Voordelen: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Nadelen: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"

Voordelen: "The air crew service"
Nadelen: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Voordelen: "Very organized airline. Friendly staff."

Voordelen: "Excellent service."
Nadelen: "Somewhat expensive for Vienna - Brussels one way route."

Nadelen: "Our flight was cancelled .No explanation at all.Hotel was given to us.Thank you for that.We dear only 4 hours.The following day we were there since 5 in the morning and the first word was 10 o clock flight.After to many hours they decided that they can bring us to Mynih and after that flight to Tirana.So I left home Thursday 2 o clock and arrive in Tirana after 2 days. No luggage until yesterday.It never happen before.But in top of everything my plans in Albania were messed up.I have to pospne my return flight 1 week and the charges are unbelievable tooo much 650 dollars.I am not stopping here.Thank you."

Voordelen: "Boarding was easy, on time"
Nadelen: "Crew's attitude for any request was snobby and harsh"

Voordelen: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Nadelen: "Flight attendants were a bit stoic but did their job."

Voordelen: "Food and service was great as always! comfortable seats and quality in flight entertainment!"

Voordelen: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"

Voordelen: "The plane was clean, fresh looking. Flight attendants were helpful and courteous."
Nadelen: "Check in at Vienna airport was awful! Chaotic, no help! Kiosk software was horrible. Touch screens didn't work. No back button so, if you made a mistake you had to start from the beginning. Passport reader was not working properly. Machines were slow and delayed in responding. Not enough staff available for assistance. Arrival at LAX was even worse. Plane had to taxi for 30 minutes all about the airport runways. Finally got to a gate -almost on the beach! Then had to bus everyone to main terminal. Slow in getting bags to the passenger pickup. It took us 2 hours post touchdown to get out of the airport! Almost missed the airport shuttle,"

Nadelen: "The flight was delayed and I lost my luggage."

Voordelen: "Love the coordination"

Voordelen: "Ok food, on-board personnel friendly. Seats could use a tad more space but were ok for economy"
Nadelen: "Boarding personnel in Vienna was very unfriendly and didn't inform us of the need for a new boarding pass during transfer"

Voordelen: "Ok good, on-board personnel friendly. Seats could use a tad more space but were ok for economy"

Voordelen: "Crew friendliness."

Voordelen: "Na"
Nadelen: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."

Voordelen: "They offered passangers ti move to raws that wete half empty so we will have more room."

Nadelen: "Flight was delayed 2 hours after boarding"

Nadelen: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."

Voordelen: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."

Voordelen: "It was fast and comfortable"
Nadelen: "---"

Voordelen: "The pilot did a great job landing the plane in high winds."

Voordelen: "Excellent crew and service!"

Voordelen: "Everything was wonderful ,except for the poor food."
Nadelen: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."

Voordelen: "Sleep at the airport with kids from 7:pm to next day 10: am and be first time and lass time"

Voordelen: "Comfort"
Nadelen: "Internet"

Voordelen: "Services is good ."
Nadelen: "Food can be better"

Voordelen: "Klm's consistantly high standards in everything they do."
Nadelen: "Nothing"

Voordelen: "Great atmosphere, crew was excellent!"
Nadelen: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Voordelen: "Almost everything, especially the crew."
Nadelen: "Don’t feel like anything should be better to be honest"

Nadelen: "Crew members in Amsterdam were very rude and disrespectful"

Nadelen: "Too hot inside the aircraft"

Nadelen: "Staff rude and short"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Crew was friendly"
Nadelen: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Nadelen: "Boarding was very slow."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Voordelen: "Crew was fantastic."
Nadelen: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Voordelen: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nadelen: "If I knew how to recline my seat earlier. I did try several times"

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "Crew was nice and friendly"
Nadelen: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "The crew was amazing and the food was great."
Nadelen: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Nadelen: "No reading light in my seat..."

Voordelen: "Best airline in the business quick efficient and outstanding service What else can you say"

Voordelen: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Nadelen: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Voordelen: "Boarding agent extra effort to improve my seating!"
Nadelen: "Food amount less than expected."

Voordelen: "Nothing to mention"
Nadelen: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Voordelen: "Efficient boarding system, clearly signposted. Professional staff"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Nadelen: "Boarding was chaotic and congested with not much information or order."

Voordelen: "punctuality of boarding and flight time"
Nadelen: "attitude of crew in business class: no sense of true hospitality"

Voordelen: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Voordelen: "Comfortable and well laid out seat area"
Nadelen: "Food was a little substandard for business class"

Nadelen: "You are almost always late!"

Nadelen: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Voordelen: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Voordelen: "Wifi on Board"
Nadelen: "Nothing"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "We got a meal for a 1h flight only"
Nadelen: "No entertainment but normal for this type of flight"

Nadelen: "The streaming service didn’t work"

Nadelen: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Voordelen: "Good Experience"
Nadelen: "Nothing much"

Voordelen: "Good information and helpfil boarding."
Nadelen: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "The food service was good and the flight attendants were friendly."
Nadelen: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Voordelen: "Pleasant flight"

Voordelen: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Nadelen: "Nothing"

Voordelen: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Nadelen: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Voordelen: "Airlines issue"
Nadelen: "Profiling certain customers"

Voordelen: "Helpful and smiling cabin crew."

Nadelen: "vol retardé"