Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Very poor customer service Airport staff has no compassion Hotel stay was worst ever in my life Very rude hotel staff No food provided during hotel stay Flight connected delayed for 6 hours on outbound flight and missed connection due to flight delay on inbound flight
I've traveled with all major European airlines, Canadian and United States. Turkish Airlines is my favourite by far.
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "Great experience, beautiful people, always smiling ant there to help you."
Voordelen: "Everything was great."
Voordelen: "The crew itself was great and very attentive. Based off checking in I didn't expect the flight experience itself to be so great."
Nadelen: "Checking in was awful in SF. My downloaded boarding pass didn't work at the security gate and a lady checking boarding passes made snide comments about me not being TSA pre check. Had to go and wait in the line to have them print the pass and of course. Make the downloaded passes work."
Voordelen: "It was a great flight."
Nadelen: "The cabin temperature was a little warm"
Voordelen: "The crew is cery helpful, professional and the food is amazing"
Nadelen: "Wifi shows up and u get connected but does not work"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Nothing much what a terrible ariline"
Nadelen: "Turkish Ailines delayed by 5 hours. had a long layover fo 24 hours in Istanbul, forced to pay for my visa and was not even give a receipt by immigration. I think hey pocket the money"
Nadelen: "Leg room Food choices"
Voordelen: "Customer service was excellent and food was restaurant grade!"
Nadelen: "Nothing comes to my minds"
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "The food and service were pretty good. The entertainment was good, and the crew very helpful."
Nadelen: "The boarding process was terrible. We were checked out and processed 7 times! The questions we were asked were so ridiculous that at some point I started laughing. The official wanted to see my itinerary since I left the US, and all if the places I had visited! (That was a month after the start of my trip since I was on my way back from my vacation). The seats are made for people who are 5 feet tall and skinny. The airport was so busy that we had to Wait inside the plain for over an hour because there was (taxiing traffic) and could not get on the take off Lane."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "The booking experience was exceptionally bad. Never again through you."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "Crew was very kind"
Nadelen: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Staff is excellent very courteous 5star +"
Nadelen: "Seats comparing for business class is dated. internet very complicated,"
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Enhanced security screening is great."
Nadelen: "Their website reports INCORRECT departure times for their flights!!! BEWARE I travel frequently and Turkish Airlines is posting WRONG information about their flight departures, causing people (like myself) to miss their flights!!!"
Nadelen: "Seats were cramped for an international, 10 hour flight"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Nadelen: "My Miles&Smiles were not added to the trip."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "on board was good, plane in good condition, good breakfast, attentive personnel"
Nadelen: "After boarding, my traveling companion was forced to deplane and take a later flight, some confusion and his seat had been double-booked"
Voordelen: "Free upgrades are great, unfortunately rare."
Voordelen: "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
Nadelen: "No subtitles in foreign languages"
It was more then four hours delay!
Nadelen: "To train the flight attendant to do better."
Voordelen: "Smooth flight"
Nadelen: "I paid for a certain seat before the flight, and at the check-in my seat was changed to a back row. Because of that by the time I was offered the food, there was no choice, only one food (beef) was available. I was unhappy with that!!!!! The crew tried to solve all the issues on the plane. They were excellent!!!"
Voordelen: "Nothing!!! Horrible airline!! Will NEVER fly with them!!"
Nadelen: "Nothing!!! Horrible airline!! Will NEVER fly with them!!"
Voordelen: "The variety of entertainment was enjoyable throughout the cruise. Food was nice"
Nadelen: "The Boarding process was disappointing The crew overall was ok just on two occasions the same flight attendant missed me while distributing snacks and drinks. More"
Nadelen: "Give more informations if there is any problem or schedul"
Voordelen: "Crew was great, the airplane was big with a leg room!!!"
Voordelen: "Nothing to like in this Lufthansa flight."
Nadelen: "Boarding was delayed by 40 minutes. Flight delayed by almost an hour. And after departure crew informed us that they has some issues with catering and they will not provide with a regular service. Even tee was not available (they offerred juice, coke). They gave sandwich in a business class!"
Voordelen: "The crew were great!"
Nadelen: "The coffee was pretty bland."
Nadelen: "Checked in luggage did not arrive. Arrived on Thursday was told to wait till delivery on Monday. Is it normal for LOT customers to wait for they luggage for 4 days? Disappointed"
Nadelen: "Not being late"
Voordelen: "Cheap fair to Eastern Europe. Newer movies."
Nadelen: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."
Voordelen: "Nothing. Arrived to Vilnius with 10 hours delay. Old airplane. Terrible food. Entertaiment system not working"
Voordelen: "New gate number already established on the live update screen while printed still with old (three flights in three weeks - same airport/airline ad same story). Crew misinforms about the gare number too. Very confusing for the 75-year-old. Luggage lost, entertainment poor, plane late"
Nadelen: "people were nice, other than that logistics poor so work o every aspect"
Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"
Voordelen: "First of all, we had to line up in a very long que when arriving from Zagbreb. Then we had to wait very long for the bus to take us to the plane. Finally, we had to wait for almost 30 minutes ON the bus before we could enter the plane."
Nadelen: "The crew"
Voordelen: "The flight was short and the crew was nice."
Nadelen: "There was no entertainment for the short plane ride."
Nadelen: "Sound control on the entertainment console was a bit wonky. Nothing major, just enough to be annoying until I figured the details."
Voordelen: "Flight from Paris to Warsaw number LO332 - L was delayed and i miss my flight to Gdansk."
Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"
Voordelen: "On time, stable flight without surprises"
Nadelen: "Bus takes you to and from the plane."
Nadelen: "need to move away from stereo type attire and serve the customer"
Voordelen: "Overall it was a good flight"
Nadelen: "small plane, tight seats, noisy."
Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."
Voordelen: "The airplane is 737 dream liner Bombardier and is well ventilated and operated smoothly. Looks very new. Flight staff are excellent."
Nadelen: "The layout of the airport is not conducive to walking around before boarding. Could not use the airport lounge as a result."
Voordelen: "On vote pour le thème magnifique merci beaucoup"
Nadelen: "Passenger next to me was too large and encroached on my limited space Stewards did not respond to light or request for drinks until I went to the back of plane Staff was curteous"
Voordelen: "Got me there."
Nadelen: "Extremely cramped seats, late and almost didn't make connection, buses back and forth the whole way, jerky drivers."
Voordelen: "Service is good, flight crew are helpful and attentive, meals are good. Entertainment is good."
Nadelen: "Unfortunately the flight was delayed by an hour so boarding became frantic and stressful. We had already left the gate and the plane was taxiing and some people were still not sitting in seats - I suppose that's fellow passengers for you - and they were told by flight attendants to get into their seats. Economy seats are very cramped so it's an uncomfortable and probably not healthy experience for that long. The flight delay meant that there was high stress in Warsaw to make the connecting flight. Why transit passengers need to be subjected to security checks and clearance I do not understand. We have just got off an international flight - transit passengers surely aren't combined with new passengers who have not been through security in Warsaw."
Nadelen: "Flight cancelled. The reticketing process was amateurish and unprofessional."
Voordelen: "The flight was on time and the crew was great"
Nadelen: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"
Voordelen: "Crew was friendly."
Nadelen: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."
Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."
Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"
Nadelen: "The seats were very uncomfortable"
Nadelen: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"
Voordelen: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
Nadelen: "In-flight entertainment offered a very conventional set of movies from which to select."
Voordelen: "I flew the dreamliner."
Nadelen: "Very small legspace. Indifferent, careless crew. No vegetarian or any other food options. I tried to arrange it before the flight. Didn't work. On board they didn't even try to accommodate the needs. E.g. give extra salad...."
Voordelen: "The service, 2 exits from the plain, blanket and pillow"
Nadelen: "No food and entertainment"
Nadelen: "There was a delay on their first flight and then the same LOT company does not wait for our connection. After that we are send for one night at a crappy 1 star hotel in Warshaw."
Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."
Nadelen: "the flight was 2 hours delay and messed up all the arrangements we have to be picked up also the whole plans needed to be changed and inconvenient for the person supposed to pick us up from airport"
Nadelen: "440am flight left late, ran to customs and begged to cut the line, while people complained at me and my wife, then landed and told my luggage is lost. The best part was when I was asked if I had lugggae insurance because they didn't want to look for my luggage"
Nadelen: "I had to pay 70 Euros for luggage one way, while there was no information that my ticket does not include luggage. Actually, economic tickets (as mine) should have allowed for trips in Europe a checked in luggage according to the company website. I do not find any information regarding how I can pay for my luggage in advance, and not at the airport."
Nadelen: "1. I was never told my ticket didn't include a free checked bag. I checked twice on LOT's website and it said I was allowed one. When I got to the airport at Krakow, the less than professional staff told me that my ticket was the kind that didn't include. I said I was never given the option to get a ticket with/without a bag for free and they basically told me I was lying. I didn't feel like arguing and paid for the bag. Kayak didn't mention or made me aware of my "kind" of ticket. Either Kayak makes consumers aware of this or LOT shouldn't be posting their flights on Kayak. 2. I flew Eurolot, "A partner of LOT" and not LOT. It should also be CLEAR what it is one is flying."
Voordelen: "I took an international flight so we were on the new Dreamliner planes and they were very nice. The windows were huge and had a way of dimming so that it was dark in the plane without having to shut them completely. The seat spaces were fairly small but overall it was a very updated plane. I am a very picky eater but 3 of my 4 meals were delicious!! They mostly serve pasta with some sort of meat but I noticed that myself and I were licking our plates clean!"
Nadelen: "It was VERY obvious that the people that work for this company REALLY hate their jobs. When I checked in they were rude and threatened to take my computer because they told me I couldn't bring it into the US. When I got back home to customs they laughed and told me that that isn't true at all. In the flights the stewards and stewardess' never smiled, they hardly made eye contact and just seemed to absolutely hate life. At one point I was so hungry so I asked to purchase some pringles because that was something that advertised on the loud speaker. When I asked the flight attendant she made the biggest deal about it, laughed in my face and basically told me no. To be honest I am not sure if this sort of a attitude is something that is part of a different culture but I feel that if people are in the service industry that they should at least smile and respond with, "you're welcome" when someone says, "thank you". I will 100% not take this airline again due to the very rude people one board and horrible customer service."
Voordelen: "Older aircraft had not as narrow seating and was more comfortable."
Nadelen: "Boarding que at Warsaw is a mess."
Voordelen: "Descent plain and service"
Atterrissage un poil "dur", cela m'a surpris. Mais je chipote. C'est toujours agréable et un réel plaisir de voyager avec Ryanair, ou du moins devrais-je dire Malta air. À chaque voyage, aucune surprise, toujours agréable.
On nous a fait payer un supplément valise qui ne t’ait pas préciser a l achat des billets
Moins d’attente debout à la porte au moins 20 minutes debout. Sinon rien
Nadelen: "Barely any covid measures. Brussels airlines uses staggered disembarking. Row per row. Ryanair still does the usual “every man for himself”."
Voordelen: "the leg room was fine"
Nadelen: "the getting to the airplane and from the airplane after landing can be better by using more busses"
Nadelen: "Rude staff, unprofessional"
Voordelen: "Everything about my flight"
Nadelen: "I love everything"
Nadelen: "It was freezing we asked 3 times to have air con adjusted ...plus other passengers ask too . Nothing was done . Stag and hen people on flight... shouldn’t be served alcohol on flight if they seemed drunk already. People wouldn't sit down even with seat belt signs on..."
Nadelen: "éviter 1h15 de retard"
Nadelen: "Politique des bagages en cabine flou . On a du payer pour 20€ pour un « cabine bagage « qui devait aller en soute... checkin ouvert la veille le soir pour le lendemain midi ( vol re)..Tarif affiché pour un petit sac et un embarquement non prioritaire. À savoir pour la prochaine fois avec ryanair"
Voordelen: "The boarding process was efficient. The flight arrived on time. My luggage arrived quickly."
Nadelen: "One crew member could have been friendlier. The seats could be a bit wider."
Voordelen: "Embarquement à l’heure"
Nadelen: "L’attente à l’embarquement et l’attente à l’arrivée à la douane"
Voordelen: "Les annonces du pilote, l'atmosphère général de la nouvelle cabine Boeing"
Voordelen: "There was nothing that I liked about Ryanair airlines"
Nadelen: "A kiosk center will be easier for check in at the airport. People would not miss their flight or complain about crowdiness. Paying for a boarding pass in absurd. If a person paid for their flight they should not have to pay for a boading pass. The Ryanair App has technical difficulties"
Voordelen: "Excellent pilots did their job very well, despite bad weather."
Voordelen: "Le prix"
Nadelen: "L'assise de mauvaise qualité, tout est payant et en retard de 20 minutes."
Voordelen: "At first. One too we know the flight was delayed about 30 minutes. Then we got the information that the flight doesn’t go the Brussels but Liège. So from Liège we have to finish the travel with a bus 1 hours 30 minutes to arrive at the airport in Brussels. It’s 11:30 so we have to take a taxi 50 euro to the city."
Nadelen: "The worst was with all these problems, Ryanair didn’t offer any drink or food to passengers."
Nadelen: "Il y avait peu de stabilité pendant le voyage et le décollage et atterrissage assez mauvais"
Nadelen: "D’abord aucun service. Les agents à l’aéroport étaient en grande discussion et riaient ensemble pendant que des dizaines de clients attendaient d’avoir leur aide. Ensuite, des frais d’enregistrement. J’ai voulu m’enregistrer d’avance avec l’application (comme la charmante agente de Ryanair m’a dit de faire), mais l’application ne fonctionnait pas, et le site web mobile m’informait que je devais m’inscrire sur l’application. L’agente a dû se rendre à l’évidence qu’elle devrait m’imprimer mes billets. (Comme n’importe quelle compagnie aérienne autre que Ryanair) Ensuite je lui ai demandé où je pouvais enregistrer mes bagages, et elle m’a dit que je n’avais pas à le faire, que je pouvais me rendre directement à la « gate », comme elle m’a dit. Je lui ai répété à plusieurs reprises que je devais mettre mon bagage en soute, que je ne l’apportait pas avec moi, mais elle me disait que tout était okay. J’ai fait la file durant 45 minutes pour me faire dire que je devais aller enregistrer mon bagage. Quand j’ai expliqué la situation au gardien de sécurité, il m’a simplement dit: « Ah. Vous voyagez avec Ryanair? » Je suis retourné au comptoir de Ryanair, pour faire moi-même le check-in de mon bagage, où j’ai eu la surprise de devoir payer 80 euros supplémentaires pour mon bagage et celui de mon conjoint, soit plus que le prix de nos 2 billets d’avion. Une fois ce montant payé, une agente m’a dit d’aller porter mon bagage ailleurs dans l’aéroport, puisqu’apparemment, nos sacs étaient devenus « over-sized ». En chemin, je demande à une autre agente Ryanair qui me dit que mon bagage doit aller exactement où j’étais. Bref, personnel non professionnel, qualité du service zéro, prix médiocre, confort de l’avion moins mille. Pas d’itinéraire, on ne comprenait rien de ce que les agents de bord disaient, ni les pilotes, pas de goûté. Et dieu sait que je n’ai pas eu le temps de manger avant de prendre ce vol. Qu’on ferme boutique. J’espère que cet avis sera lu et prise au sérieux. Considérez la présente comme la première étape de ma plainte auprès de Ryanair, et de KAYAK. -Catherine Desjardins"
Nadelen: "Hidden fees everywhere!! Worst experience ever and I’ve been traveling all month long!!!"
Voordelen: "Off ons time no extras got here quick all I want"
Nadelen: "Was perfect"
Nadelen: "Retard de plus d´une heure qui nous a fait rater notre correspondance Aucune aide proposée."
Nadelen: "Premierement, le personnel de l'aeroport est totalement irrespectueux a l'aeroport frankfurt hahn. Et deuxiemement, les gens sont tres bruyants dans l'avion apres avoir bu de l'alcool. Je pense que des regles plus strictes concernant l'alcoolemie des passagers dans les vols devraient etre mises en place."
Nadelen: "Le retard d’1h30"
Voordelen: "The fact that I won’t fly this airline again."
Nadelen: "We were delayed 1 hour on the ground in Dublin. The captain never addressed the passengers and the crew - despite being asked to allow passengers with tight connections to depart first - never allowed this to happen. Insensitive and uncaring. We almost missed a connection that would hav caused us to lose $7000. When the crew was asked to find out if we could make up time in the air they never came back with an answer. Thanks Ryan air - next time take a lesson from Southwest Airlines."
Voordelen: "Le tarif"
Nadelen: "Embarquement fait à la va vite dans un terminal bondé, départ avec vingt minutes de retard, siège peu confortable en comparaison à d'autres compagnies à bas coûts."
Voordelen: "Nouveau Boeing avec une cabine totalement repensée. Un bon vol dans son ensemble, Ryanair s'améliore de plus en plus: service..."
Nadelen: "Embarquement mal organisé et très retardé. Personnel non aimable..."
Voordelen: "Rien !!"
Nadelen: "Retard de 4H30 environ, manque d'informations, retardé petit à petit de sorte qu'il est impossible de faire quoi que ce soit d'autre que de traîner dans l'aéroport... Vol prévu à 6H15, à 9H00 (nouvelle heure supposée jusqu'à... 9H00) on nous donne 5 euros de voucher... Je reste avec la même impression que j'ai d'habitude avec cette compagnie : "plus jamais, je n'aime pas être traité comme du bétail" Et puis en général je craque sur les prix évidemment... Des bus (pourris) avec des ailes, ils ne s'en cachent pas..."
Nadelen: "Flight was more rhan 30 min late"
Voordelen: "Fast and effective"
Nadelen: "We had to wait a little on the tarmac with no A/C. Understand they want to save gas but its getting real hot in there..."
Voordelen: "Depart à l'heure avec quelques minutes d'avance à l'arrivée. Accueil très sympathique des agents d'escale à l'aéroport de Bratislava."
Nadelen: "Le confort des sièges de l'avion est vraiment perfectible bien que l'espace au jambes soit correct."
Voordelen: "Easy on off process."
Nadelen: "Very small seats."
Nadelen: "Customer service is really poor , the employees are not pleasant ,I got charge 3 times the price I booked my one trip flight from Santorini to Athens because I did not check in two hours before the flight, when I got to the airport in Santorini it was exactly 2 hours prior to my flight they would not accommodate because all they wanted was making money ,extra money. They saling products in the airplane throughout the flight which in my opinion is really cheap and disturbing ,especially I had a early morning flight. Overall the experience was bad ,maybe it was just with me ,but again that's my experience."
Voordelen: "Everything ok"
Voordelen: "The Price of the flight that was all."
Nadelen: "Very unorganized no idea about time scheduling boarding right up until take off and then spent nearly a further hour trying to get off of the run way. No reason given just blamed ground staff at the airport no apology felt very unprofessional. Should of made me effort explaining why we were delayed had to cancel plans as we were nearly an hour later than taking off was planned."
Nadelen: "tout faire pour faire payer le passager des suppléments, c est pathétique, surtout quand cela retarde l'embarquement (enregistrer les bagages au contrôle ralenti tout le monde), le personnel n adhère pas à la politique commerciale, et les clients sont agacés par cela. Et surtout tout le monde perd du temps à l'arrivée à attendre un bagage "cabine" mis en soute."
Voordelen: "The originally cheap ticket sucked me in, this company is disgusting."
Nadelen: "Price ended up doubling after showing up to airport."
Nadelen: "2 bagages en cabines mis en soute. Une des deux valises complètement cassée et ne pouvant plus fonctionner. Tous cela sans le savoir car le personnel ne fait même pas l'effort de vous expliquer. Sans compter les 2h30 de retard mais pas remboursable car cela ne dépasse pas les 3h. Un scandale cette compagnie qui ne devrait même plus exercer sa fonction."
Nadelen: "Important retard au départ, longue attente avant et après l'embarquement. Quasiment tous les bagages cabine envoyés en soute. Très peu d'informations en anglais. Personnel à bord plutôt désagréable"
Voordelen: "Liked the cheap price"
Nadelen: "Missed connection to Edinburgh due to delay caused by technical fault with Ryanair plane. Ryanair suggested I pay €100 missed connection fee and rebook flights so quite disgusted by Ryanair's attitude and customer service. Had to pay €50 to check in at airport as boarding passes for the rescheduled flights were unavailable on the app"
Nadelen: "Flight was delayed"
Voordelen: "Captain had to take emergency action. We didn't know what was going on. It ended up fine, but it was scary without any knowledge"
Nadelen: "Seat size, riding a bus to and from when we had priority booking. Not worth the extra money."
Nadelen: "File d attente debout pendant 35 minutes. Pas de siège dans la salle « d’attente »"
Nadelen: "Le vol a été si court que je n'ai pas eu le temps d'être insatisfaite sur quoi que ce soit! Merci!"
Voordelen: "Good flight, took off on time and landed early. Didn’t get a chance to try food or entertainment."
Voordelen: "Pour un vol Low Cost, cela s'est bien passé, embarquement un peu long mais nous sommes arrivés avec 10 min d'avance et pas de gros problème lors du voyage."
Voordelen: "Priority boarding means you're not queuing to have your boarding card scanned. Crew were really nice."
Nadelen: "But then you all get chucked on the same happy bus to the plane so you still may not be able to bring your guaranteed cabin bag on board with you. Seats are designed to be horrifically uncomfortable."