Vind goedkope vluchten van Kansas City naar Brussel

Voordelen: "Arrived early, nice bus. Class lounges"
Nadelen: "Friendly flight attendants, more comfort . Better food. Faster service"

Voordelen: "The flight was quite comfortable."
Nadelen: "I find it hard work doing such long flights these days."

Voordelen: "We left with hour delay but still made it on time for the next connection. Lufthansa had already announced they would have taken care of all inconveniences."
Nadelen: "Nothing"

Nadelen: "I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa."

Voordelen: "Very smooth flight. Everything was perfect."

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Nadelen: "No complaints. Good vegan food."

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Nadelen: "Any entertainment"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "The Soviet Union wants its airline back. This was perhaps the RUDEST airline experience I've ever experienced. I was at Frankfurt (FRA) airport waiting to board Air Moldova Flight 864 to Chisinau (KIV). Due to a delay caused by Frankfurt security (and no fault of my own), I was delayed in reaching the gate. Since it was past my boarding time, I grabbed my bags from the conveyor belt once past security without having time to repack. I arrived at the gate and the extremely rude Air Moldova gate agent on duty yelled at me and demanded that I give her my boarding pass. When I told her I needed to pack, she yelled that there was “no time for that”. When I searched for my pass, she again yelled and said “NOW!”. When I told her that it was not my fault that I arrived late since there was a delay at security, she said “Not my problem!”. After she checked my boarding pass, I tried to repack and she again yelled “There is no time. Go to the bus NOW!” I once again told her that it was not my fault I got delayed and she again yelled “NOT MY PROBLEM”. In addition to rude employees, the airline is clearly in violation of safety regulations. The safety card in the back seat pocket was written in ARMENIAN – and Armenian only, thanks to the plane having been leased and Air Moldova not appropriately changing the safety cards. How did they expect people who read Romanian or Russian (the local languages) or English to understand it! On top of that, the plane was easily 20 years old or more and dirty. If they can't even keep a plane clean or have the appropriate safety cards, what else are they not maintaining. Do not fly this terrible airline!"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Nadelen: "Never given a choice on food like others. It was just given to me."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Nadelen: "flight Frankfurt to Houston: 2 hours delay in Frankfurt, 1 suitcase lost and Lufthansa doesn't know where it is"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Voordelen: "The crew were impeccable."
Nadelen: "Very narrow economy seats."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "I always had a great experience with Lufthansa."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Delay of 45 minutes made me almost miss my connecting flight."

Nadelen: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."

Nadelen: "Perte bagage"

Voordelen: "Good choice of movies."
Nadelen: "The tightness of the seat arrangement when the row ahead reclined is extremely awkward. We are not large people but getting over the aisle armrest was very difficult to maneuver to avoid injury (falling). The security in Munich was upsetting in that one man yelled at me , "Get it out! Get it out! Get it out! because I put my electronics in one of the bins before my husband. I was confused as to what I had supposedly done and I said, "This is my husband" (who was removing his shoes) and this man's reply was "I didn't know that". We were not trying to cause trouble and we cannot understand why he had to yell."

Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"

Voordelen: "The Crew was great. Friendly and attentive."
Nadelen: "Very small seat. Had a big person next to me and was quite uncomfortable"

Voordelen: "Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable."
Nadelen: "I can’t think of anything to improve on."

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Nadelen: "We paid for meals that were NOT delivered"

Voordelen: "In time! And with a very nice person Crüe."
Nadelen: "The food can always be better!"

Nadelen: "Plane was changed to a different plane and caused lots of confusion. Boarding process was chaos, loaded all passengers in a room too small with many standing and getting too hot."

Voordelen: "Boarding was easy and efficient. Flight was short but the flight attendants were quick with the drink service"
Nadelen: "We were a few mins delayed after we had already boarded"

Voordelen: "Amazing crew"

Voordelen: "It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you."

Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"

Nadelen: "Service was great"

Nadelen: "My flight was cancelled and no one notified me! Instead, FlyUs.com placed me on a different SAS flight that had a 15 minute layover in Copenhagen. Needless to say, I would have missed the flight from Copenhagen. I realized the issue the day-of, spent hours on the phone trying to book a different flight through the customer services at FlyUs.com (stupid company!), and was finally rebooked by SAS on a different airline. When I called SAS directly, they immediately took care of the situation and handled it well, but I wasted an entire day dealing with FlyUs.com, waiting on confirmation for a flight that I was never going to receive. The whole experience was awful."

Voordelen: "The only thing that saved the flight was a good crew and decent food."
Nadelen: "My husband uses a wheel chair and a delightful attendant wheeled him and about 20 other passengers to a very well equipped handicap area. There we all stayed until finally we demanded that we be taken to our flight which was supposed to leave in about 10 minutes. When we boarded the plane all the other passengers were already there and I was the last one on. All the overhead bins were taken and I had to put my carry-on under the seat which left me with almost no leg room. By the time we arrived in SFO my thighs and back hurt so much that I was worried maybe I would require medical attention. Which fortunately was not the case. It was luck that I had a bag that would actually fit under the seat."

Nadelen: "If you want to have a different meal than what they offer, you have to contact customer service before hand. I never been on a flight so far, where there wasn’t a vegetarian option. So I was pretty surprised when they just offered beef fajitas. I asked for a vegetarian option only to find out there isn’t none. The flight attendant wasn’t super nice about it either, she just said you have to order it online. But at no point I got an email saying, if you want something different than what we offer, tell us! So that was pretty annoying..."

Nadelen: "No food or even water"

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "Crew was considerate, friendly and accommodating . Meals were quite nice as flight fare goes. And the variety of films to watch were great. Two thumbs up, SAS !"

Voordelen: "Excellent service and food."

Voordelen: "Fair leg space, kind stewards."
Nadelen: "It would be nice if they could offer some snacks or something to drink. Seems to be higher quality than low costs, so they could afford to offer that."

Voordelen: "Nice interior and good IFE on long haul."
Nadelen: "I did not like the flight from Malaga to Stockholm due to not having IFE or WiFi on a 4+ hour flight. Absolutely unacceptable in today’s travel market."

Voordelen: "Friendly staff"
Nadelen: "n.a."

Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"

Nadelen: "Cheap airline, entertainment system failure, paying for soft drinks?????? Food was an absolute disaster on one flight and no food service at all on the second flight. Abysmal service on both legs. Call for further details."

Voordelen: "Ok friendly"

Voordelen: "I mean, it was how a flight should be, painless."

Nadelen: "Booked SAS Go level which included 1 piece of luggage each. At check-in, we were told that is not the case despite SAS' own website saying that it is. I was charged another $320 and I am disgusted with their business practices which revolve around, deceit, lies andl I would even say fraud! There were many others complaining about the SAS Go luggage issue and then having to pay again. I could have gone with Ryan Air for a fraction of the cost."

Voordelen: "Front of the plane was business level service - back more like low cost. But the same staff numbers as low cost."
Nadelen: "Boarding very slow. Staff a bit inattentive"

Voordelen: "Quick friendly service."
Nadelen: "Ran 15 minutes late"

Voordelen: "t"

Voordelen: "Entertainment selection was very nice and the actual plane ride was smooth"
Nadelen: "Took over an hour delay for boarding due to air conditioning issues, then when we boarded we were told it was 35 Celsius until they start the engines. Then took an additional hour once boarded to take off due to traffic. Completely missed my connecting flight"

Nadelen: "While boarding, a crew member neglect to help me finding space on the bins for my carry on luggage with a very rough answer. However same crew member kindly attend people coming next to my wife and me. During the rest of the flight no one even direct us a single word. Seems that SAS crew's attention depend on your ethnicity."

Voordelen: "The flight from Newark to Stockholm was late, so I was late for the flight to Vilnius,had to recheck-in and wait for 6 hours."

Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Nadelen: "Discovered that I would have to pay 70 euro for my bag check-in. Not fun at all."

Voordelen: "Flights ran on time."
Nadelen: "Suitcase arrived badly damaged. Crew was rude and inattentive. It was hard to get water during the flight."

Voordelen: "Comfortable seats."
Nadelen: "Entertainment center was not working for left half of plane (which included me). Crew was extremely lazy. I asked for a coffee and she told me to get up out of my chair and follow her to the back to get the coffee. Why couldnt she just bring me my coffee? My friend had the same issue, he asked for water and she had him come to the back to get it."

Voordelen: "The overall experience was good. The fights in there selves were cool."
Nadelen: "When I got to Oslo to connect to my other flight I had to do security again and the boarding was already starting. So I had to run like hell and got there on the nik of time."

Voordelen: "Everything worked well."
Nadelen: "Movie selection could be lager."

Voordelen: "A bottle of water along with the standard pillow and blanket at each seat. Never had a long line for the bathroom (dumb luck?)"

Voordelen: "short - efficient"
Nadelen: "no problems"

Nadelen: "A very fat man seated next to me and occupied half my seat, very uncomfortable!!!"

Nadelen: "Not even one bag was included!! And to add a bag is extremely expensive!!! Paid five hundred dkk for one bag!!! Terrible service as well!!!"

Voordelen: "Flight was Ok"
Nadelen: "Left till last to board flight. Case taken from me. Asked continually when I wld be taken as I am 83 and recovering from major operation. Told 45 minutes before flight but was taken 10 minutes ahead. Rush has left me very upset."

Voordelen: "Entertainment system is very good - like 100 movies on demand even games available."
Nadelen: "Economy seats had little leg room; weren't offered a choice of entrees Make sure you call ahead if you need vegetarian meals."

Voordelen: "The crew was very professional, upbeat, and helpful. The newer seats allow for more legroom, and the selection of a wide variety of on-demand movies."
Nadelen: "The inability to easily view and choose a special meal is a recurrent issue with SAS - even when contacting the airline directly to rectify this issue, the ball was dropped on the return flight, and the crew scrambled to find a replacement meal. On-line boarding continues to be an issue for Green Card holders returning to the US - why not explain that one cannot pre-print boarding passes and instead must go to boarding pass issues-line as soon as one enters the airport."

Voordelen: "It got me from a to b"
Nadelen: "No food service on a four hour flight that departed at 11am. Except soggy sandwiches for purchase. I recommend taking your own food. Plane not very clean."

Voordelen: "Overhead storage adequate."
Nadelen: "Cramped (standard coach)as rhe person in front of me reclined his seat. Unhappy that I was required to pay extra to select a seat in standard coach when I made my reservation weeks ago. An airline's price should include selection of an available seat. Requirement to pay for even one drink on a transatlantic flight seemed cheesy."

Voordelen: "Friendly crew, the plane was Very new and had wonderful screens for viewing entertainment."
Nadelen: "Not enough leg room."

Nadelen: "No alcohol was available"

Voordelen: "Delicious pretzels and sparkling water."
Nadelen: "Horrible at customer service and those travelers with no status."

Voordelen: "Clean airplane."
Nadelen: "The in air internet is confusing and frustrating. Everyone around me was trying to figure out how to get on the internet. It’s a joke."

Voordelen: "Good service and great customer service"
Nadelen: "App functionality"

Voordelen: "The ground crew is helpful in fixing our seats. Boarding procedures are smooth and overall journey is comfortable"
Nadelen: "the airline can provide more options for us to selecting seat at self help counter. Provide options for food. There are 2 vegan meals out of 3"

Nadelen: "Better snacks"

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Voordelen: "Nothing."
Nadelen: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."

Nadelen: "The wifi didn't work. No seatback everyone's screens, only a screen over there middle row of seats. Maybe update your 20 year old livery."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Voordelen: "Help with check-in"
Nadelen: "More friendly staff on airplane"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Voordelen: "On time, kind crew"
Nadelen: "Bigger seats"

Nadelen: "Thank reserved seats at time of purchase for a British airways plane and paid for extra legroom. When I checked in, I was routed to American Airlines and the seats were the same in the entire aircraft except for first class. Why did I pay and shouldn’t I get a refund?"

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Voordelen: "Trip was wonderful."

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Nadelen: "My son and I had seats in different places and they asked him to move forward several rows because of weight and the seat beside him was empty so I asked if I could sit next to him and they said no without giving any explanation. That kind of upset me. Just a short explanation would be fine."

Voordelen: "The flight attendants were able to find a place for my carry-on luggage when the overhead bins were filling up. I got a seat with extra leg room by chance (without having to pay the extra fees)."
Nadelen: "There are no snacks served on the flight. The Philadelphia Airport was overcrowded. There was hardly any room to navigate and there was a long line at nearly every women's bathroom."

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Voordelen: "Quick boarding, smooth on time flight. Easy access to DC from Reagan airport"

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Voordelen: "The whole experience was stress free and comfortable."

Voordelen: "tout le service en général."
Nadelen: "rien"

Nadelen: "We booked our airline tickets at the same time and our seats were separate. This was the first time flying for my wife so she was very upset when we found out our seats were not together. We had to pay an extra $60 to have the seats moved to an exit seat."

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Nadelen: "It was canceled and our trip has been delayed a day."

Voordelen: "On time. No delays. Smooth landing"
Nadelen: "N/a"

Voordelen: "Love seat space in aisle 8f. I remember that is a perfect seat for persons 6'3" or better. I got a chance to nap for about 1 hour, not normal for me. Very comfortable."
Nadelen: "Everyone was really good"

Voordelen: "Taking the exit door makes a difference in having enough leg room. Everyone was nice an helpful."

Voordelen: "On time, non stop"
Nadelen: "New higher prices for less service."

Voordelen: "No complaints. A smooth flight. Met my expectations. Would fly American again."

Nadelen: "I cancelled this flight months ago, yet it was still in your records"

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Nadelen: "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

Voordelen: "Finish currently use were the most courteous and caring I ever was serviced by."
Nadelen: "Not much to recall"

Nadelen: "Décollage en retard et arrivée avec plus de 40mn de retard Pas de classe premium eco et pas de possibilité d’avoir un espace avec un de place pour les jambes au comptoir Pour information générale , les places en économie sont très exiguës et généralement j’essaye de ne pas prendre de vol AA si je ne peux pas prendre à l’avance un siège sur les sortie de secours ce qui n’a pas été possible cette fois"

Voordelen: "The flight was equal to AA service I have had on a regular basis."
Nadelen: "Nothing"

Voordelen: "Une hotesse sympa qui m'a upgrade en economie+ apres m'avoir changee 3 fois de siege pour arranger d'autres passagers."
Nadelen: "Pas de TV individuelle. Diner franchement bof."

Voordelen: "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Nadelen: "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."

Voordelen: "The crew was very friendly and welcoming"
Nadelen: "The boarding process was pretty terrible and disorganized"

Nadelen: "Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board"

Voordelen: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Nadelen: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Voordelen: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Nadelen: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Voordelen: "Flight attendants were lovely."
Nadelen: "Seats recline too far so there was NO space. Flight left an hour late for unknown reason. Double charged for bags on return flight. Lost my carry on after forcing me to check it (still awaiting its return). Charged me to fix an error they made on original booking. I'll never fly with Iberia ever again."

Voordelen: "Puntual en horas de salida y llegada"
Nadelen: "Son muy incómodos los asientos para un vuelo trasatlántico"

Voordelen: "Reasonably comfortable seat"
Nadelen: "Food quality was poor."

Voordelen: "We landed a bit early"
Nadelen: "We didn't get the seats that we paid for. And all we could get was the last row."

Voordelen: "Crew was friendly."
Nadelen: "Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats."

Nadelen: "2 hours late"

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "Delay of 1 hour, but flight was good!"

Voordelen: "Loved the staff. As far as my experience flying Iberia for the first time is concerned, the the staff was very attentive and courteous. The food was not bad either as it was pretty good and included many beverage options. Would like to see how they do for flights lasting longer than 8 hours. Mine was only about 5 and a half hours from Madrid to Tel Aviv."

Voordelen: "Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests."
Nadelen: "The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too."

Voordelen: "It was my first flight with Iberia - I was very pleased with the entire experience."

Voordelen: "Same as the first flight. Great luggage transfer."
Nadelen: "Middle seat"

Nadelen: "Short flight so no type of entertainment or drink/food service."

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Voordelen: "Excellent flight, confortable seas, emergency seat. Great in flight service and entertainment and always on time"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "The business class seat was extremely comfortable."
Nadelen: "The touch-screen was very difficult to navigate. It didn't respond very well when touched."

Nadelen: "Flight was late and the scheduled connection was only 2h. Impossible to make it even on time. JFK terminal is 3rd world"

Nadelen: "Iberia lost one of our bags and also broke our stroller"

Voordelen: "Check-in was good, no queues. I arrived about four hours before scheduled departure time and check-in had been open already for an hour. In Mexico City Airport I had missed a flight three days earlier as I'd been observing the departure screens and they'd failed to update the status of my aircraft: this time I was informed of the gate at check-in. Flight was on time and didn't do anything scary. I was lucky as my neighbour found another free seat so left me with more room."
Nadelen: "I've found Iberia to be uncaring. This flight was much the same. The food and drink service was cheap, and I felt the attendants didn't feel like they had to try to give good service. The new entertainment screens kept coming on, and I kept turning them off as I wished to sleep. Eventually I discovered they were being triggered by the electrostatic charge on the pillows that I was rearranging."

Nadelen: "dirty bathrooms, little space, the crew seemed tired and a"

Voordelen: "On time dép and arrival"

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Voordelen: "Crew very nice"
Nadelen: "Food terrible."

Voordelen: "For a long haul, Iberia's standard class was fine and the seat actually had more room than I expected (having flown them in Europe). One flight attendant was AWESOME and helped me out when my gluten-free meal didn't arrive. I would say she went from ok to friendly so maybe not AWESOME but compared to the other flight attendants who weren't friendly at all, she was good."
Nadelen: "1. My gluten-free meal didn't arrive. AA pulled the same nonsense when I went from LAX to LHR. It is pretty infuriating. 2. My entertainment screen failed about 1/2 way through the flight. I came prepared but it was still annoying. 3. I pre-paid for a seat which was a hassle because the transaction failed with a cryptic message online and I had to call. When I went to check-in, I had a window, not aisle and was positioned at the very back of the plane. I requested a refund on the phone and that wasn't allowed so I tweeted (as they adverstise) and now filled a claim. Still no response."

Voordelen: "Professional kind and helpfull crew Punctual departure and arrival on time"
Nadelen: "No free headphones available and no games on personal tablets No vegi dishes and no choice of meals for allergic passengers Very little space for legs"

Voordelen: "Excellent treatment"

Voordelen: "Surprisingly, Iberia provided the best experience of the overall itinerary, compared to Aer Lingus and American Airlines"
Nadelen: "Boarding in Barajas was chaotic, boarding group number signs are not visible and gate audio could not be heard"

Voordelen: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"

Voordelen: "Attention was very goog and polite"

Voordelen: "Seating was very comfortable. Good food and beverages. Was offered beer and wine as well with our meal. Extensive selection of entertainment at seat."
Nadelen: "Boarding was a little confusing. No overhead signs to indicate boarding groups. Announcements were hard to hear. Stewards were hard to contact mid-flight to ask for water to drink. A long flight, and it would have been nice to have more available."

Voordelen: "Easy check in and comfortable seats"

Nadelen: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Nadelen: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."

Nadelen: "We were on the plane for 2 hours before we were offered any drinks (soda, water, etc.) The seats were quite small ( I'm average sized.) and I often felt as if I were slipping off the seat. The aircraft was very warm with poor airflow."

Nadelen: "No food and no water"

Voordelen: "It would be much better to get water more often and maybe a few snacks"

Voordelen: "Plane and crew"
Nadelen: "Good flight"

Voordelen: "Crew was very not ve however flight was delayed causing no us to run to our connecting flight to Miami."
Nadelen: "No free snacks were provided on this flight."

Voordelen: "The attendants/crew were kind and efficient"
Nadelen: "worst seat on the plane. Off center from the isle. Off center tv. drop down table not available due to interference with service carts. Bumped into often by everyone that passes. Next to the bathrooms. 8+ hours of extraordinarily uncomfortable travel. I am 5'4 110 and fit easily in small spaces"

Nadelen: "Nothing"

Voordelen: "Seats were surprisingly good, even though we could only get two center seats. There were no available business class seats, but now I'm glad I saved the expense as the economy seating was quite comfortable. They took good care of us with food and comfort, and the time passes with plenty of movies to watch."
Nadelen: "Can't help it, but Heathrow is just so big, and requires extensive walking, bussing from one terminal to another, then underground trains, and waiting at the C gates which don't offer the range of restaurants that the main terminal does. But we had 2 1/2 hours to make the connection and there was plenty of time with baggage checked through."

Voordelen: "Seats were comfortable"
Nadelen: "Flight was over two hours delayed; flight attendants mostly ignored economy cabin, closed the curtains and chatted in their little area, and took a really long to respond to calls for attention to get water etc."

Voordelen: "The dood was decent (rice and chicken instead of a sandwich). Entertaiment was great, we had more than 20movies to choose from."
Nadelen: "The only bad thing was the weather. Ee ended up arriving 1hr later due to heavy rain, but then at the airport you could hear Iberia employees calling passengers with connections to speed up their process."

Voordelen: "The food was surprisingly good, and I had no issues once on either plane."
Nadelen: "The layover in Madrid was too short. Because the first leg was slightly delayed, I missed the flight to my final destination. They ended up giving me a ticket which departed more than 12 hours after my arrival in Madrid (!). I had to go to the horrible inconvenience of wandering through the huge airport looking for their customer support desk, waiting in line, returning an hour or two later, and eventually getting myself a standby ticket on an earlier flight. I still ended up in the airport for about 4-6 hours. They provided a coupon for a free lunch, and there was a lounge to stay in, but for a transatlantic flight, adding an extra 4-6 hours was really bad."

Nadelen: "it took a very long time for take off, and de freezing. That should have been done prior because it made our flight very late arriving in toronto"

Voordelen: "compagnie trés sérieuse"
Nadelen: "avion un peu plus moderne"

Voordelen: "Le support offert par rapport à mes baggages"

Nadelen: "L’avion a décollé avec une heure de retard dû à l’arrivée tardive de l’appareil. Changement de gate déplaisant."

Nadelen: "More clearly written policy about baggage allowance"

Nadelen: "AC would always delay"

Voordelen: "L’equipage"
Nadelen: "L’espace 0,"

Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."

Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"

Voordelen: "D’être arrivée à bon port en toute sécurité Ponctualité du vol Les agents de bord qui s’expriment en français. Même si avec difficulté pour certains, bel effort de communiquer dans la langue du passager."
Nadelen: "Il est très difficile d’entendre le pilote au micro. Par chance il n’y avait pas de message d’urgence à transmettre car nous peinions à l’entendre. Aucun service de la part de l’équipage lorsque nous pesons sur la demande d’assistance située sur notre siège. Ils ne répondent pas à l’appel autre que pour fermer, à distance, la demande de soutien. Extrêmement déplorable et dangereux si un passager a besoin d’aide ou à un malaise. Très très très décevant. Première fois où cela arrive sur un vol. La « grande variété » de divertissements sur l’application air Canada rouge.......très très difficile d’obtenir une connexion (un des passagers avec moi n’a jamais pu l’obtenir ) et finalement .....pour une « variété » et « qualité «  très discutable. Manque d’espace flagrant pour les jambes. Confort laisse à désirer."

Voordelen: "Un membre du personnel, la couverture l'oreiller et le repas chaud poulet"
Nadelen: "les bris mécanique. Devoir retourner chez moi en pleine nuit . Me présenter le lendemain. Apprendre que l'heure est reportée et reportée encore..."

Voordelen: "Vol Bucarest-Montreal. L'equipage mega gentil. On est arrivé avec 30min plus tot que prevu"
Nadelen: "Le confort - 9h dans un siege en survolant l'Ocean (tu vois rien) et aucun ecran pour te dire ou t'es, aucun aucun ecran pour divertissment, tu peux louer une tablette à 10$ pour avoir les films et un peu de divertissment. Mais il y aurait aucun probleme si le prix du vol etait à 50% que le vol Lufthansa avec le confort necessaire. Comme j ai dit c'est un low cost à prix normal et je ne trouve pas normal."

Voordelen: "L'embarquement s'est fait de manière rapide et efficace, il n'y a pas eu de délai. Le personnel était très agréable et j'ai particulièrement aimé le fait que les agents de bord était québécois. Après 5 mois en France, je me sentais déjà à la maison juste en attendant leur accent à l'embarquement."

Voordelen: "Gentillesse de l’agentde Bord Carlos"

Voordelen: "Qualite de l’avion"
Nadelen: "Et au retour, correspondance à Montréal(pour Québec), on est près à partir, mais y’a pas d’gaz dans l’avion...:/ résultat: 1/2h de retard...:/"

Voordelen: "À L'heure et même en avance. Service excellent."
Nadelen: "Divertissement médiocres, repas ordinaire,"

Nadelen: "i got to the airport 2.5 hours befor my flight to play it safe and waited at the check in for about a hour befor a air canada employe even showed up. vary poor service on the airlines part i will never fly with air canada again."

Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Voordelen: "Embarquement rapide"
Nadelen: "confort de l'avion"

Voordelen: "l’écoite et l’aide offerte surtout avec un bébé et beaucoup de bagqges"

Voordelen: "Le personnel est gentil. Les activités se sont déroulées rapidement. J’ai pu avoir de l’aide facilement pour l’enregistrement aux bornes. Johanne Leduc"

Nadelen: "Pas de place, pas de nourriture inclus, retards dans les vols, bagage perdu. Un cauchemar!!!!"

Voordelen: "Arrived on time."
Nadelen: "Luggage took too long to arrive."

Nadelen: "Tres long delais de vol et attente dans l'avion apres l'atterissage"

Voordelen: "This was a very pleasant flight. The attendants were excellent. The plane was clean. The food was fantastic . The entertainment system made the flight go by better. Over all an excellent experience"

Voordelen: "Vol rapide et a l’heure malgré le décollage 1h plus tard (je pense qu’il a calculé ce délai qui ne serait pas inhabituel a PVG). Je n’ai rien a redire a part que c’est bien passé."

Voordelen: "The crew was exceptionallly good. They knew the passengers were annoyed because of the delay in takeoff and they made it up to us with Extra care and attention. Very pleasant people"
Nadelen: "The flight was about 40 minutes late taking off."

Voordelen: "Crew member"
Nadelen: "Audio Jack a little bit broken"

Voordelen: "Il a été possible de devancer mon vol. Les départs à tous les heures sont avantageux."

Nadelen: "Cattle call"

Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."

Voordelen: "Food OK."
Nadelen: "Gift bags do not include neck support"

Voordelen: "No built in entertainment systems. YES PLEASE. Built entertainment systems take up room, sometimes have screens that can't be turned off, and some generate a lot of heat. So glad they were removed. The built in streaming service is a much better solution. Crew was very nice."
Nadelen: "Just stop serving "food." Just stop. Rice, bread and brownies is really not gonna work. Just stop. Admit that any protein or fat is out of budget. Eat before your flight. Seats are not the most comfortable."

Voordelen: "There was nothing unpleasant"
Nadelen: "Long walk from terminal F and it wasn't well maked"

Voordelen: "U"
Nadelen: "Je n'ai pas pris le vol car on m'à interdit de prendre le vol"

Voordelen: "From NGO to Vamcouver arrived after City's tours left 30 min. earlier, but back to Vancouver to Tronto too early for a good visit of City, when ariving Toronto at 1:30 am, and no connecting flight till 7:00 am. Agents at Toronto gate was not nice, which was unfortunate because all othr AirCanada agents were nice and flights were smooth."
Nadelen: "Connecting flights were not convenient. First time AirCanada, and Kayak. Seemed I got a bad set of flights returning. Going was good. Got tricked. Suggeston of flights may have been available but did not know. Need more research in next trip. Agents, contracted agents at ticket counter in Atlanya, were very helpful. They were superve in helping me when a traffic accifent shut doen for 2 hrs and I was late on arriving at Atlanta airport."

Voordelen: "clean, polite, helpful crew"
Nadelen: "obtaining boarding passess via smartphone"

Voordelen: "Excellent, rien à dire sur l'équipage"
Nadelen: "J'étais assise tout au fond et j'avais peur de manquer ma connexion. J'ai demandé à bouger à l'avant, mais c'était plein. nous étions quelques uns à l'arrière à avoir des connexion de moins d'une heure vers les États-Unis... avec les douanes... stressant."

Voordelen: "Dinner was ok, Breakfast and coffee were horrrible"
Nadelen: "Very rude staff, would not do anything I asked and responded with attitude"

Voordelen: "L'espace entre les sièges"
Nadelen: "Le présonne très froid et il faut payer pour manger."

Voordelen: "L'espace pour les sièges"
Nadelen: "Nous devions payé pour avoir droit à un repas, et ce, même les pinottes."

Nadelen: "I was dozing when the attendant came around- as a result went through whole flight without water!"

Voordelen: "équipage était parfait; Divertissement très apprécié."
Nadelen: "Annulation de vol sans préavis; réservation boiteuse. solution de rechange très contraignante"

Voordelen: "Boarding process was smooth, staff was friendly and helpful, flight was safe and as comfortable as an overseas flight can be. I'll definitely consider Air Canada again and would recommend the airline to others considering it."

Nadelen: "Food was purchase only."

Voordelen: "The new airplane 787 is really a nice airplane"
Nadelen: "The flight delayed 1:45, making me lose my connection"

Nadelen: "Difficultés de faire l'enregistrement en ligne pour mes deux enfants mais finalement un employé de air Canada sur place à l'aéroport a fait tout le travail."

Nadelen: "Services extremement long de la part des hotesses de l'air meme si on demande qu'elles viennent nous voir"

Voordelen: "Nice staff ...diverse too ..all good"

Voordelen: "Straightforward flight."
Nadelen: "Two guys behind us talked the ENTIRE flight. This was an overnight flight when most people wanted to sleep. Quite rude for Canadians."