It was more then four hours delay!
Voordelen: "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
Nadelen: "Just about everything"
Voordelen: "Nothing, we were waiting for border for 3 hours, and the reason was they waiting for another 3 people. That is not acceptable."
Voordelen: "Did not like barking dog behind me, at all!"
Nadelen: "Food was bad, by far the worst I had ever eaten."
Nadelen: "The loading was a mistake. We were bused out to the plane but they didn’t start until the planned 30 mins before departure and it took 90 mins so we left over an hour after we were scheduled. Landing so late that a number of people couldn’t make their connections"
Voordelen: "Airplane meal was certainly above average"
Voordelen: "I liked that I wasn’t one of the people who had to sprint to my connection"
Nadelen: "Not way over booking all three of my flights. Each time the flights are asking people to change their plans for compensation."
Nadelen: "Give more informations if there is any problem or schedul"
Voordelen: "Overall good flight"
Voordelen: "Service excellent"
Nadelen: "Late flight"
Nadelen: "Soft drinks should be free of charge"
Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"
Voordelen: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Nadelen: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."
Nadelen: "Male agent at boarding rude. Aircraft dark and dingy. WiFi not working. Many lights not working. Majority of TV screens not working and “misfiring”, flashing throughout the whole flight gave me headache and hurt my eyes."
Nadelen: "We had seats not together. As more of passengers. Only asking to change seats helped"
Voordelen: "Very well organized airport, very easy to get to the gate for transfer."
Nadelen: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"
Voordelen: "The service, food and seating were beyond my expectations."
Voordelen: "the crew was really amazing!"
Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"
Nadelen: "need to move away from stereo type attire and serve the customer"
Voordelen: "They gave decent food and some decent movies and ok songs to listen too."
Nadelen: "Not enough good movies to watch. Perhaps put on some Spanish movies and music along with more variety Polish and Russian movies and music. I was stuck in middle of two old people that kept farting a lot."
Nadelen: "Because LOT flight from Lviv was late we did not make the connecting flight to New York and had to spend the night in Warsaw."
Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."
Voordelen: "On vote pour le thème magnifique merci beaucoup"
Nadelen: "Every time Lot plane delayed!!!"
Voordelen: "Staff was very nice and friendly"
Voordelen: "Courteous, knowledgeable and professional crew. Fast boarding. Direct flight."
Nadelen: "No wifi. Little room if person sitting in front leans back."
Voordelen: "We made it there and the staff in Warsaw were very helpful."
Nadelen: "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."
Voordelen: "Staff was apologetic and enthusiastic. When we were finally able to board we did so quickly and efficiently."
Nadelen: "Delay for nearly 2 hours without information, even when inquiry at the counter."
Voordelen: "The crew were ok"
Nadelen: "Delays and bag checkin policy."
Nadelen: "Cramped seating! I was hoping a European airline in a 787 "Dreamliner would be more spacious, no such luck."
Voordelen: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Nadelen: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Voordelen: "The flight was on time and the crew was great"
Nadelen: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"
Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."
Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"
Nadelen: "We were delayed. I was also asked to switch seats and was placed next to an ultra orthodox family, who was NOT happy to be seated next to a woman. This put me in an extremely uncomfortable situation, and the crew was not helpful in helping me resolve this. I basically had to go back and undo the switch myself - I would like to point out that the airline has just as much responsibility to protect me and my rights as they do to protect the other passengers, and I feel they fell short."
Voordelen: "Very narrow seats in Coach."
Nadelen: "Very uncomfortable."
Voordelen: "Seats were full recline and very comfortable. Nice large windows."
Nadelen: "Boarding was a zoo and ground crew kept delaying boarding. Inflight entertainment is bad. Only about 20 movies. Make other plans. Food non existent. Headsets - worse than us domestic coach."
Nadelen: "No entertainment on that flight"
Voordelen: "Nice service."
Nadelen: "No problems."
Voordelen: "The flight and lending was nice and smooth"
Nadelen: "Plane delayed 2:30 hours! ! Checking again for the size and weight carry on baggage before boarding ! Only Polish Airline do that ! What a shame! Not a good reputation for them !"
Nadelen: "There was a delay on their first flight and then the same LOT company does not wait for our connection. After that we are send for one night at a crappy 1 star hotel in Warshaw."
Voordelen: "You didn't confirm You sent me a message something was wrong with my reservation!! I purchased new ticket!!"
Voordelen: "the flight and service was decent"
Nadelen: "The check in process lacked. I unexpectedly had to check my bag, they charged me 70 Euro ($85) which required I go to two separate counters. One to check the bag and a second (upstairs) to pay. Both attendants lacked a sense of urgency. In fact, they acted like it was their job to go as slowly as possible. Even after I mentioned I was starting to feel stressed about the time. I overheard other attendants complaining about customers who check in late and expect them to move more quickly. I found their apathy offensive. To add insult to injury, they lost my bags. Having paid $85, which I think is outrageously and obscenely expensive, I'd at least expect my bag to be well taken care of. Sadly, it wasn't. The lost luggage counter was also apathetic, though I realize they are not LOT/Luftansa."
Nadelen: "This plane is never on time. Count at least 45 min delay. I avoid this airline. Take their tickets only if they are significantly cheaper than the competitors."
Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."
Voordelen: "I like that I flew on a relatively modern plane."
Nadelen: "The flight was delayed for 2 hours."
Voordelen: "Good stuff"
Nadelen: "The chair is uncomfortable"
Voordelen: "Older aircraft had not as narrow seating and was more comfortable."
Nadelen: "Boarding que at Warsaw is a mess."