Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Flights were delayed in Mali and in Istanbul.
The restaurant in the business lounge should work 24/7
Nadelen: "Très bien à heure un avions trop propre"
Nadelen: "Nicer personal at check in ,nicer crew,better food."
Voordelen: "Nice crew and good service"
Nadelen: "The other passengers are not very orderly when boarding. Passengers could have been more spaced out."
Voordelen: "I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "Turkish airlines is reaaly good"
Voordelen: "The food was amazing and the crew was great!"
Nadelen: "Boarding seemed a bit unorganized."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "The food on the airline is good. Entertainment system has many movies to watch. The boarding system from Istanbul is a Nightmare!"
Nadelen: "Once I asked the air hostess for a sandwich, i was really hungry, she said she would have to walk to back of plane and they would be serving food in 15 minutes. After 45 minutes I went back to ask for a sandwich and handed me a tray of meal and said to eat this."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "The Crew was on top of passengers requests. I asked three different crew memberrs for paper towels and no one delivered."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "Crew was nice. I was really thirsty and I kept asking for water. He should have just given me a small bottle. Also need more than 4 Bollywood movies. This was a returning flight after 2 weeks and it had the same 4 movies which I had already seen."
Nadelen: "I had a 14 hour layover in istanbul airport. Arrived at midnight and flight wasn’t until 2 pm the next day. I just assumed that they would give me a hotel. Come to find out thats wasnt the case when I landed. Given all kinds of reasons/excuses. The guy at the transfer desk told me”you should have known that your layover was this long since you booked it”. Will have second thoughts about flying Turkish again. Left a bad taste in my mouth. Might stick with Emirates or Qatar."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "Every thing"
Nadelen: "Every thing was nice"
Nadelen: "Unable to select an aisle seat on second leg of trip from the check-in counter. Also, unable to book miles on my Lufthansa or United frequent flier"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "The food was good and the entertainment was fine."
Nadelen: "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "Generally roomy and comfortable... smooth travels"
Nadelen: "Second leg of trip had no werking monitors. no WiFi on any flights...."
Nadelen: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Nadelen: "I wish there would be more leg space. Had to use all my power to get the seat to recline. And the movie options were very less and harldy any light and entertaining movies were avilable."
Voordelen: "Free upgrades are great, unfortunately rare."
Voordelen: "Overall the experience was good with friendly staff."
Nadelen: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves."
Voordelen: "I like Turkish airlines. I was able to go on a City Tour and try Turkish cuisine provided by the Turkish airlines. I wish you distribute loqum (Turkish delight) on board like you did couple years ago. Turkish, you are the best! Thank you!"
Nadelen: "Bad cold food. Crowded. Hi"
Luggage handling. Arrived in Johannesburg without my luggage. Communication regarding lost luggage is basically non-existent.
On est un cran en dessus d’une compagnie comme Air France. La qualité et la quantité des plateaux repas est décevante, le personnel navigant est désagréable, peu prompt à répondre de manière aimable aux demandes des voyages. Ils semblent tous énervés et réagissent de manière brutale.
Valise cabine mise en soute alors qu il y avait de la place dans le portes bagages et que j ai demande de garder ma valise pour avoir une correspondance ferroviaire serree a l aeroport final. Personnel d embarquement extremement desagreable a toulouse.
Hôtesse très désagréable. Modification de siège alors qu’une option a 18€ a été payée pour choisir le siège.. décevant par rapport au service habituel d’AF
Nadelen: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."
Voordelen: "It was a decent train ride."
Nadelen: "Stating it’s a train from the beginning and not having to go from one train station to another."
Nadelen: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."
Voordelen: "The crew was OK, but nothing special."
Nadelen: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
Voordelen: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Nadelen: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"
Nadelen: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Nadelen: "tout est à revoir !"
Voordelen: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Nadelen: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
Nadelen: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."
Voordelen: "Personnel accueillant et disponible."
Nadelen: "Nourriture doit être revue même en classe éco. Écran divertissement un peu vieux."
Nadelen: "Le personnel a l’embarquement !! Très désagréable et un avion a l’heure !!"
Voordelen: "Service à bord, amabilité du personnel"
Voordelen: "Seats are comfortable on Business Class. Service is good"
Nadelen: "Constant delays specially from CDG! Poor cabin service specially on this flight."
Nadelen: "Plusieurs heures de retard !!!"
Voordelen: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Voordelen: "La qualité du service Air France, le nouvel appareil, le système de divertissement, l'amabilité"
Nadelen: "L'embarquement dans un terminal trop étroit avec des annonces peu claires"
Voordelen: "Le manque de contact et guide pour les nouveaux systèmes d’enregistrement et embarquement."
Nadelen: "Plus de présence du personnel au sol."
Voordelen: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Nadelen: "See previous"
Voordelen: "Crew was ok and servicial"
Nadelen: "Food and reception at door of boarding"
Voordelen: "The whole crew is so kind"
Nadelen: "Delta made my whole first flying experience the best."
Voordelen: "Le chef de cabinet était très accueillant et à l’écoute"
Nadelen: "Check in limit pas clair sur le billet, donc vol manqué!"
Voordelen: "Siege inconfortable manque d ergonomie dossier trop droit aucun soutien pour les reins creux qui donne mal au dos et lorsque nous sommes au fond du siège la nuque n est pas du tout soutenue"
Voordelen: "crew was great, seats were comfortable"
Nadelen: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Voordelen: "Arrivée en avance ! Collation très bien."
Voordelen: "J’ étais encore pour mon retour d’Atlanta a côté des toilettes et déranger toute la nuit par la chasse d’ea Et la lumière. Le petit déjeuner n’est pas bon je trouve..."
Nadelen: "Étant donné le gâchis sur les plateaux du breakfast on devait avoir le choix."
Voordelen: "La particule et la facilité du site"
Nadelen: "Rien c était parfait"
Voordelen: "Le siège était parfait et le divertissement aussi"
Nadelen: "Ma valise est arrivé cassée"
Nadelen: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Voordelen: "The cue lines per zone are a brilliant idea!"
Voordelen: "The cue lines per zone are the most brilliant idea!"
Nadelen: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Voordelen: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Nadelen: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Voordelen: "la ponctualité du vol et les services a board"
Nadelen: "Booked with my partner. Ended up sitting apart. Not good"
Voordelen: "Intranet meant I could watch movies on my iPad"
Nadelen: "Seats are very uncomfortable"
Voordelen: "Crew was very nice and the food was excellent"
Voordelen: "On time, staff was nice."
Nadelen: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Voordelen: "Équipage très gentils et très des bons services à bord, Merci et à bientôt"
Nadelen: "Plus de journal disponible à l'embarquement"
Voordelen: "L’amabilité du personnel de bord, la rapidité du vol, le service à bord"
Nadelen: "Le dépose bagages, la non-assistance du personnel a l’enregistrement"
Voordelen: "Le vol en lui même rien à redire"
Nadelen: "L'état de mon bagage à l'arrivée. Déchiqueté. Est ce lors du premier vol BKk Amsterdam sur Air France ou Amsterdam Bordeaux sur KlM ??? toujours est-il qu' il est irréparable"
Nadelen: "le vol a dû être dérouté vers Marseille. Le transfert vers Nice a été effectué en bus pour une arrivé au delà de 19h."
Nadelen: "Retard et chaleur limité supportable dans l'avion. Service niveau easy jet même si les hôtesses sont très sympathiques"
Nadelen: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Better variety with meal options
La business class n’est pas assez considérer lors de l’embarquement, on paye plus chère pour avoir la priorité, néanmoins des personnes hors business class sont pas passés devant mes enfants et moi…conclusion: travaillé votre service ethiopian airlines!
La business class n’est pas assez considérer lors de l’embarquement, on paye plus chère pour avoir la priorité, néanmoins des personnes hors business class sont pas passés devant mes enfants et moi…conclusion: travaillé votre service ethiopian airlines et considérer les personnes qui payent au prix fort pour voyager tranquillement
La prestation des hôtesses étaient bien. Mais le respect des sièges doit être suivi
Work on entertainment systems and seat comfort. Seats are very old and worn out. Entertainment systems not working,
Les numéros n'était pas correct nous avons pas plus embarqué et impossible de vous joindre par mailsou téléphone, mais encaissé l'argent aucun soucis😡😡
L’éventail de film auquel on a accès est assez désuet
Dans l’ensemble le service est agréable, mais j’ai surtout déploré le rationnement de l’eau. On est servi dans des sortes de petits gobelets .
Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"
Voordelen: "Good service"
Nadelen: "Serve Warm food"
Voordelen: "Yes, the crew were nice and amazing"
Nadelen: "Serve warm food not cold"
Nadelen: "Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough"
Voordelen: "Cabin crew was great at customer service. Very helpful."
Nadelen: "The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now."
Voordelen: "I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers."
Voordelen: "Super confortable"
Voordelen: "Flight Crew were great"
Nadelen: "The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are."
Voordelen: "Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing."
Nadelen: "The lunch - tooo much rice no sauce. Food was okay. The sandwich was good."
Nadelen: "USB connection was not working from my seat"
Voordelen: "Crew is friendly."
Nadelen: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."
Nadelen: "No Gin & Tonic Bus transfer to airplane for international flight? Twice...?"
Voordelen: "WONDERFUL FLIGHTV"
Nadelen: "Bole airport in Addis no place to sit and wait befor you check in"
Voordelen: "The short flight and pleased to get food."
Nadelen: "A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped"
Voordelen: "The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats."
Nadelen: "I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better."
Voordelen: "Flight and crew"
Nadelen: "Food and inflight entertainment"
Voordelen: "Très bien en général"
Voordelen: "Très bien en général"
Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"
Voordelen: "the flight"
Nadelen: "extra charge , unable to book meal"
Voordelen: "Agreablement surprise de la qualite de la compagnie."
Voordelen: "Helpful crew."
Nadelen: "We are stuck at the airport because Ethiopian Airlines sent out false and miseading update stating that it’s flight was leaving at 6 PM as opposed to the scheduled 7:30 AM. Because of that no one showed up for the flight and there are no direct flights tomorrow that they would put us on! My father recently had a heart attack and this is causing him immense suffering! Additionally patient with emergencies are waiting to see my husband tomorrow and Tuesday but will not be able to because he stuck at the airport! They are refusing to put us on an airline us direct flight tomorrow! Also we have spent at least seven hours on the phone and misleading (and that’s to put it kindly) statements have been told."
Voordelen: "Seat layout-767 has only two seats across on the side sections, much better than three, which most planes have. Crew was courteous, captain explained reasons for delay. Plane was not crowded."
Nadelen: "Flight delayed two hours by weather. Ground operations seemed slow. All planes were delayed by weather, but ours took longer to get ready once weather cleared. Passengers were bussed to the plane for both boarding and disembarking while other planes used jet bridges."
Voordelen: "The plane was very bad and scrambling all time."
Nadelen: "Smell. Hygiene very low."
Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"
Nadelen: "Boarding was a bit strange - everyone seated at the gate had to get up, leave the area, and then wait in line to have their passports checked before sitting back down in the same area. After that though, boarding was perfectly smooth & honestly one of the fastest I’ve seen!"
Voordelen: "Oui j aime"
Nadelen: "Rude flight attendants and desk staff that were not trained to do check in well. No entertainment available."
Nadelen: "The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative"
Voordelen: "Nothing - decades behind other Airlines."
Nadelen: "Everything. Terrible old plane, bad food (made me violently ill), bole airport is depressingly bad and unorganised, boarding is like lucky dip... my seat was broken on the plane. It was an exit and still so uncomfortable. Never again..."
Voordelen: "Meals were pretty good and a screen that had entertainment and could charge the phone. Baggage allowance helpful"
Nadelen: "Little tight on leg room."
Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"
Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."
Nadelen: "Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy..."
Voordelen: "Boarding was smooth. Slept most of the flight. Windows were cool (tint control)"
Nadelen: "Food was sub par. Leg room limited."
Voordelen: "The friendliness and willingness to assist passengers when they notice one facing a challenge"
Nadelen: "The chairs in economy do not give sufficient leg room especially for tall persons, this would present a challenge on long haul"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."
Nadelen: "Terrible food (chopped cold spaghetti with no flavor) and terrible service (crew forgot to offer me tea or water, did not come when called) and over one hour late with no apologies given"
Retard de plus de 6 h inacceptable
Ma mauvaise note est liée au fait que je me suis fais arnaquer par Travelgenio (1500 €). KAYAK, si vos partenaires sont des voleurs c'est vous que l'on traitera de voleur.
Des Stewart’s pro et respectueux
on vérifie 4fois le pasport de mon conjoint. une fois à Marrakech ils s'aperçoivent que son pasport est périmé. nous on obliger de payer un billet retour. pris en otage là-bas la pire journée de ma vie
le nourriture est excellente , le personnel charmant ....le distractions par contre sont .. réduites
Le vol est arrivé à l’heure. Tout s’est bien passé.
Tous les vols sont arrivés à l’heure.
Tapis de bagage bloqué et longue attente avant l’arrivé des bagages
Voordelen: "It got us to Casablanca. Should have taken a car though"
Nadelen: "The plane sat on the runway at over 100 F and the A/C was not on. They barely started it once we were in the air"
Nadelen: "Retard de deux heures du début de vol"
Voordelen: "On time. Friendly crew"
Nadelen: "Food, confort"
Voordelen: "Le repas"
Nadelen: "La propriété de l avion"
Nadelen: "Sans avis"
Voordelen: "Le personnel était sympa et disponible"
Nadelen: "Améliorer la qualité des repas"
Voordelen: "Personnel à bord sympa"
Nadelen: "We didn’t fly and we paid extra money to fly on 8-3-2019. We arrived one hour and five minute before and the crew refused to check us in and said we should be there at least one hour and half. Very very poor service,i will never fly with RAM."
Voordelen: "On time. Generous luggage allowance."
Nadelen: "Passport control in Tunis was very bad. Transfer process in Casablanca also not great. Tunis Casablanca leg was very cramped seat."
Nadelen: "Too much focus on business class and 1/2 hour delay"
Nadelen: "Extreme lack of communication about boarding. First flight was delayed and second flight started boarding and left over an hour later than scheduled, but again no communication to explain what was going on. Absolutely one of the worst flying experiences I've ever had. Would 100% NEVER recommend this"
Voordelen: "Personnel très présent confort des sièges"
Nadelen: "Retard d’une heure avant décollage"
Nadelen: "Que je puisse pas perdre mon passeport"
Nadelen: "Que perde pas mon passeport"
Nadelen: "Bonjour , J’ai demandé si il y avait des couvertures pour mes enfants. L’hôtesse m’a dit qu’elle allait voir. Elle n’est jamais revenue ni pour me dire qu’il n’y en avait pas ni pour m’en donner! Pas très “PRO” je trouve. L’avion n’était pas propre avec des traces. Le petit dej était mauvais"
Voordelen: "Grand espace pour les jambes"
Voordelen: "Le personnel accueillant"
Nadelen: "Le repas"
Voordelen: "Surclassement en premium"
Nadelen: "Décoller à l heurre."
Voordelen: "Le personnel du bord était agréable, disponible et au service d’un avion énorme plein d’enfants en bas âge."
Nadelen: "Pas d’écouteurs disponibles, ma tablette était cassé, impossible de l’utiliser pour manger au risque de retrouver le plateau par terre."
Nadelen: "Le repas et le vol a l’heur"
Voordelen: "The pilot flew very fast to make up for time lost."
Nadelen: "We boarded late at casa. Very unconfortable."
Voordelen: "Flight on time. No turbulence."
Nadelen: "No entertainment. Food was a mini ham sandwich and a cake. Plane furniture is getting old."
Nadelen: "J'ai acheter des produits le Stewart mas pas rendu la monnaie 11 € c'est le geste et confiance ,cheveux dans le pain"
Voordelen: "There were great movies and games."
Nadelen: "Then boarding process wasn’t organized. The food was nasty. The space between seats were minimal"
Nadelen: "Retard, service, l'écran qui ne fonctionne pas"
Nadelen: "Had to buy another ticket. Couldn’t board the first one, no one advised of two visas required. I want my money back for that one ticket."
Voordelen: "Sky-Ram Repas délicieux Personnel accueillant et professionnel"
Nadelen: "Confort siège business"
Voordelen: "La disponibilité du personnel"
Voordelen: "L’accu Chaleureux"
Nadelen: "Enregistrement extrêmement lent"
Voordelen: "Beaucoup de repas. Personnel beau et gentil"
Nadelen: "Pas d'écran pas de film"
Nadelen: "A l’aller et au retour, si vous avez une place au dela de la rangee 25 vous n’avez pas le choix c’est poisson. Le boeuf ou poulet n’est plus disponible."
Nadelen: "Boarding was horrendous. The flight was so delayed but no one updated us on the status. It caused many people (including me) to miss connecting flights at Casablanca. Terrible communication. And they aren’t helpful at all even when they completely screw up your travel plans."
Voordelen: "Boarding process, check in process."
Nadelen: "Delayed flight, no entertainment, food same thing."
Voordelen: "Timely departure from Casablanca, fast boarding service."
Nadelen: "At the Check in in Laayoune the attendant could not register the whole of my trip with the fidelity number. The snack on board is always the same, cheese sandwich, which could be made with better bread, wrap, chiabata, etc. Very bad."
Voordelen: "Hospitality and respect of the flight attendants. I had 11 hours layover and they made it seem like it was just an hour. My flight back fro Morocco to NY was a breeze. I will do this flight over again if I had the chance. Thanks Air Moroc."
Nadelen: "I traveled with my 2 young kids. We arrived at Casablanca at 10am and had a 12 hours stop so we were offered lodging but because of slow processing and uncaring crew, we didn’t get to the hotel until past 1:30pm and were told we need to leave the room by 6pm. With young kids and very long flight time, I was very disappointed by the treatment."
Nadelen: "It was a 2hours extra delay. We waited 6 hour and a half instead of 4 hours at Morocco airport."