Voordelen: "Crew super"
Nadelen: "food, seat. In general the whole aircraft is not convenient"
Voordelen: "checking baggage included, comfortable plane"
Nadelen: "the plane was almost an hour late"
Voordelen: "quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage."
Nadelen: "better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements"
Voordelen: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"
Voordelen: "Even if it’s August, there was no delay."
Nadelen: "Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty."
Nadelen: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"
Voordelen: "Leg room, online check in, being on time. Overall ok."
Nadelen: "Old plane, dry food, not too friendly staff and. Not the best value for money"
Voordelen: "It was nice"
Nadelen: "more movies to be purposed ))"
Voordelen: "It was fast and on time"
Nadelen: "mmmm food ))"
Voordelen: "The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight."
Nadelen: "Check in process both online and at the airport. The seats on the aircraft."
Nadelen: "The departure could have been on time"
Nadelen: "Everything could be better, lost the second connection to Cluj"
Nadelen: "Delayed for 3,5 hours"
Voordelen: "On time. Clean ."
Nadelen: "less lights while fly"
Voordelen: "Great crew."
Nadelen: "The flight was delayed and I almost missed my connecting flight."
Nadelen: "Because I booked tickets with baggage included, and when I was at the airport I had to pay again 50 euro per suitcase. Who will pay for this mistake?"
Voordelen: "Boarding was good, flight and landing"
Nadelen: "Had to go through security check in Istanbul"
Nadelen: "no entertainment"
Voordelen: "We had 2 flight attendants (females), one very pleasant and helpful, the younger was alright, I guess she was just ok, not going the extra mile or anything, nor smiling."
Nadelen: "I was the first one to use the rear restroom and it had a terrible smell - not clean. Not impressed. No entertainment."
Voordelen: "Check in , flight info at airport great !"
Nadelen: "No choice for food."
Voordelen: "Smooth flight, the staff was friendly."
Nadelen: "10 minutes delay at departure."
Voordelen: "Quick and easy"
Nadelen: "No food option without meat"
Voordelen: "Comfy seats"
Nadelen: "Both flights were on time!!! Comfy economy seats"
Voordelen: "Good communication with crew..."
Nadelen: "Flight was late and I almost missed my connection to Tel Aviv plane."
Voordelen: "Some us above"
Nadelen: "No leg room between seats"
Voordelen: "Food,staff,easy check in.everything worked perfect."
Voordelen: "The sandwich was very convenient, even though the flight was very short"
Nadelen: "The OTP airport is not very organized, difficult for a new guy to get to the gate. Nothing to do wirh the flight but i needed to mention this for other people new to the airport"
Voordelen: "On time,very frindly attendants q"
Voordelen: "well organized; nice service attendance, friendly and efficient staff."
Voordelen: "Personnel aimable et serviable, bon état de l'appareil. Cabine propre."
Nadelen: "Petit sandwich pas terrible mais toujours mieux que rien ..."
Voordelen: "It was a pleasure to fly with them. I wish they flew in the continental US too."
Voordelen: "Quick boarding, Cordial crew. We got from here to there efficiently."
Nadelen: "No "flight experience" - it felt more like riding the bus - we got on, drank some water and before you knew it we were landing."
Nadelen: "It was impossible to make the check-in online. I had to go to the airport very early. The lady at the check-in desk said that my name was NOT in the system, nor was my flight reservation. She had to look up by the ticket number (highly unusual, she said). The seats were apart for me and my wife, despite the fact thet I had chosen together seats when I made the booking. Next time I will think twice before I go for Kayak or Brussels Airlines (for example, they don't have Bucharest Airport on their departure list on the B.A. website... after all, Romania is a E.U. country!) The second flight took off after 20 mins. delay, and landed w 15 mins. delay."
Nadelen: "The check in counters didn't even open till 1.5 hours before the flight took off. The whole, show up 2.5 hours earlier than departure is a waste."
Voordelen: "The flight was on-time. The plane was clean. It is a red-eye flight so I don't particularly remember anything else!"
Nadelen: "They should abolish passport control. Ridiculous!"
Nadelen: "Lack of entertainment"
Voordelen: "The food was great, staff nice, generous, and accommodating. Plane comfortable."
Nadelen: "Boarding often takes a long time, and/or flight is delayed."
Voordelen: "Avion a l'heure, conforme à ce qui était prévu Personnel aimable et souriant"
Voordelen: "Great price, no bag fee, nice crew, comfy ride"
Nadelen: "Mediocre food, no entertainment"
Voordelen: "Friendly crew"
Nadelen: "Long wait on the bus out to board the plane"
Voordelen: "It was comfortable with good price."
Nadelen: "old plan, dirty. food was terrible"
Nadelen: "I always check in in advance and I did this time as well. However, Tarom website did not offer the option for a vegetarian meal while I checked in. I tried again at the counter and was told I need to call 48 hours in advance for a vegetarian meal. I did not find this information on their website nor does it make sense to me that a vegetarian meal should be so hard to get. They should improve this. I had nothing to eat on the flight :-("
Voordelen: "The sandwich was yummy."
Nadelen: "Everything was fine"
Nadelen: "Typically a beverage Is offered before take off. This flight it was not offered till the breakfast came out. May have been due to late start to boarding process"
Voordelen: "Check in was very efficient. The flight was on time. All the announcements were given in English and were very understandable. We were served a beverage and lunch!"
Nadelen: "Not a lot of leg room which is typical of most flights these days."
Nadelen: "Passport control is a mess, please help people to understand where to go. What to do.!!!!!!!!!!"
Great non-stop flight for your quick trip to Krakow. Comfortable seats and great crew.
That was a Mostly positive experience and good/fast connection
I liked always, it is really good flight
It was more then four hours delay!
They gave me terrible time at check in in Odessa
Comfortable plane, attentive crew, excellent food. But I did have a free upgrade to Business Class.
Nadelen: "The food was very poor, the staff hardly offer any liquids through out the flight."
Voordelen: "Everything and everyone from the crew was very professional, food, entertainment, above my expectations."
Nadelen: "Polish airlines have some problems, but this flight was perfect. Great job."
Nadelen: "there is always a delay... the movies on the moniter needs to be updated..."
Nadelen: "Give more informations if there is any problem or schedul"
Nadelen: "The temperature in row 8 was incredibly warm, it was making us and our little kids quite uncomfortable and made it hard to fall and stay asleep! Interesting enough the back of the plane felt nice and cool."
Nadelen: "My luggage was lost."
Nadelen: "They lost my bag!"
Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"
Voordelen: "The aircraft."
Nadelen: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"
Voordelen: "Crew was fine, plain was fine"
Nadelen: "Departure was late one hour, I missed my flight connection to Bulgaria"
Voordelen: "The crew was very nice, very helpful and very pleasant."
Nadelen: "Economy seat sucks on a 8 plus hours flight. Especaially over night."
Voordelen: "Excellent crew, excellent service, great entertainment choices."
Nadelen: "We didn’t get an email reminder to check in online."
Voordelen: "Pilots did a very good job"
Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"
Nadelen: "need to move away from stereo type attire and serve the customer"
Voordelen: "The crew were very nice."
Nadelen: "I was unable to prepay my baggage fee online. I sent email to customer service about this on Tuesday Sept. 4, and never received a response, except fora machine generated message saying that because of high volume of questions there might be a delay in replying. There really is no excuse for such a user-unfriendly website."
Voordelen: "Modern new plane, efficient plane crew"
Nadelen: "Chaotic boarding, seats have very little support, no food or entertainment"
Nadelen: "Having to arrive 6 hours later than scheduled"
Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."
Voordelen: "Cheap for my August flight, possibility to make a long layover in Warsaw to visit the city. Food was good"
Nadelen: "Seat cushion was thick and hard. First time I had to use a folded blanket to make a plushy seat for a 11 hours flight between LA and WAW."
Voordelen: "On vote pour le thème magnifique merci beaucoup"
Nadelen: "Excellent service"
Voordelen: "Good food and service."
Nadelen: "Tv is very difficult to see at that distance. Poor choices of films."
Voordelen: "There is nothing what I can say I liked They were late at the first flight and I was almost to loose the next connection. The crew in the airport in Warsaw were very slow and unprofessional When I got back to chicago they had a delay 30 min as well. I had a very bad experience overall with Lot company I will never fly again with them"
Nadelen: "I hope I get back my luggage back in where I have so many things"
Voordelen: "Speed of fly"
Nadelen: "a hard seat"
Nadelen: "There was no food. Only for a money."
Voordelen: "The flight was on time and the crew was great"
Nadelen: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"
Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."
Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"
Voordelen: "Interior seats in Premium Economy class."
Nadelen: "Employees at the WAW airport. They hired new people. Young people. And they act like Gods. From shaking heads to improper comments to the passengers. Quality of sound at the airport sucks. All announcements hard to understand."
Voordelen: "No water was served between the first and last meal. Some people were dehydrated and had developed a headache. One person have been calling the flight attendant five times and no one responded. Very sad."
Voordelen: "Courteous crew. Nice and new airplane. Accuracy in all flights"
Nadelen: "Entertainment wasn’t exciting"
Nadelen: "very inconviniebt seats"
Voordelen: "The biggest supprise for me was the 787 Dreamliner which is very comfortable. You do everything to provide an excellent experience. The crew was very nice and helpful, You are the best! I don't fly often but LOT is my favorite company to fly to Odessa. Thank you for great service!"
Voordelen: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nadelen: "frazzled getting through all the controls & gate distance in such a short connection time"
Voordelen: "getting snack & drinks without charge"
Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."
Voordelen: "Service on plane"
Nadelen: "Price for checked bag"
Nadelen: "Rude crew, small airplane, zero comfort"
A321 n’en confortable et personnel serviable
$40.00 check in fee if not checking on line, even though we ALL have to check in at counter too. 2.50€ for a water, but at terrible exchange rate for Huf. Uncomfortable at best for 6 hours. Zero entertainment. Crew are nice😃
Ce qui m'a plus. Le professionnalisme du personnel, le sourire au rendez-vous. Pourquoi ne pas proposer (ou vendre un magazine) à bord ?
I voli sono sempre in ritardo.
Je n ai pas pu embarquer tout simplement car le vol était retardé de plus d'une heure, ceci a eu une répercussion sur ma correspondance je me suis vu contraint d'annuler les deux vols Je vous déconseille fortement de passer par un opérateur tel que kiwi. Me proposant des solution aberrantes (jusqu'à 15h de vol au lieux de 2h) sans autres alternatives. Lorsque l'on tente de les contacter on vous demande votre numéro de réservation et en ce qui me concerne on me répondait qu'il n'existait aucun numéro de réservation avant de raccrocher. Plus jamais
Voordelen: "I did not fly"
Voordelen: "Seats are ok but unable to recline"
Nadelen: "Keep up the good work"
Nadelen: "Very very bad."
Voordelen: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Nadelen: "- on board WiFi -"
Nadelen: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Voordelen: "Rien ma plus c’est nul wizair"
Nadelen: "Jamais je recommande wizair"
Nadelen: "All was fine"
Voordelen: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Nadelen: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Voordelen: "crew and boarding was nice"
Nadelen: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."
Voordelen: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Nadelen: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Nadelen: "Delay on departure and no bus at arrival"
Nadelen: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Voordelen: "Ok flight"
Nadelen: "Comply with departure times"
Nadelen: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Voordelen: "Personnel très sympa"
Voordelen: "1h20 de retard c’est inadmissible"
Voordelen: "Nous sommes partis et arrivés à l'heure"
Nadelen: "L'attente à la porte d'embarquement mal signale"
Voordelen: "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"
Nadelen: "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."
Voordelen: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Nadelen: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."
Voordelen: "Everything went to plan and we were very happy"
Nadelen: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Voordelen: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Nadelen: "Everything was good"
Voordelen: "The flight was overbooked so they took my wife of the flight"
Voordelen: "There wasn't any delays, perfect landing"
Voordelen: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Nadelen: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Nadelen: "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"
Voordelen: "Space. Priority Boarding"
Nadelen: "Strong bad smell. One hour late for departure."
Nadelen: "It a good option, a good price, i will fly again"
Nadelen: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Voordelen: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Nadelen: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
Voordelen: "Standard service , even was late come almost in time"
Nadelen: "Was a bit late"
Voordelen: "Price and schedule. Going on time with no delays. Good value for money."
Nadelen: "Very hard on baggage policy"
Nadelen: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Voordelen: "Super easy online check-in, comfortable plane, lovely crew"
Nadelen: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Voordelen: "Cabin Crew and Pilot did their best"
Nadelen: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Nadelen: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
Voordelen: "I liked that I got to my destination in one piece."
Nadelen: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Voordelen: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Nadelen: "The flight departed around half an hour late."
Voordelen: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Nadelen: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Voordelen: "The crew in the plane"
Nadelen: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"
Nadelen: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Voordelen: "Non stop"
Nadelen: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"