Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "Great service! Very safe flight!"
Nadelen: "Warmer food, maybe... but safety was great."
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "Friendliest Turkish crew I’ve had."
Nadelen: "Inflight movie selection is fairly dated."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "The flight attendants were excellent and provided services above and beyond expectations."
Nadelen: "The onboard entertainment wasn’t working properly."
Voordelen: "Nothing much what a terrible ariline"
Nadelen: "Turkish Ailines delayed by 5 hours. had a long layover fo 24 hours in Istanbul, forced to pay for my visa and was not even give a receipt by immigration. I think hey pocket the money"
Voordelen: "Rien"
Nadelen: "Rien"
Voordelen: "Rien"
Nadelen: "Rien"
Voordelen: "Great crew, was at gate to help us refirect to later flight. Onboard crew provided extra of meal due to allergies."
Nadelen: "Fish always served, I'm allergic and this is not a special meal request in USA, a lesson for myself."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "Everything."
Nadelen: "Nothing."
Voordelen: "Great selection of movies, excellent food, friendly service."
Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "The cabin crew was very kind. The kofte tasted good."
Nadelen: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Nadelen: "The flight was 5 hrs late. I have put 2 older passengers with knee problems. they have to go through the satires then what's the point of getting wheelchair???? you guys took $250 more on each tickets so the passengers can reach to their destination faster. but you ended up delaying the flights. and i asked around to many people after this and they told me that you always do it. WTF??????? give me my money back...."
Voordelen: "I had a gluten free meal"
Nadelen: "No problems"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "The meals and in flight entertainment"
Nadelen: "The seating I needed more leg room"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "Quality of Service"
Nadelen: "-"
Voordelen: "Hello there, so question about my trip beck to USA from Georgia, good is that I am beck in USA"
Nadelen: "this is what you will not like, Time and Timing, no limits and no frames, they can change everything in your flight, change date of arrival,, change Sit number which you already know that is yours, and so on and so on, not enough ???"
Nadelen: "They didn't have my special meal"
Voordelen: "good food, enough leg room"
Voordelen: "Good comfort, staff friendly and smiling. Passport control, security and boarding were straightforward."
Nadelen: "No boarding pass available online in advance for flights from Nicosia (neither electronic nor printed). Only to be collected at the airport. As a result , although I had no hold luggage (only cabin bag), I had to queue at the check-in/drop-baggage desk to obtain my boarding pass! This is the old prehistoric system dating back to the last century."
Voordelen: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Nadelen: "It's a long flight. But that's unavoidable."
Voordelen: "Free upgrades are great, unfortunately rare."
Voordelen: "The food, when you get what you ask for, isn't bad"
Nadelen: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."
Voordelen: "Flight was on time"
Nadelen: "I forgot to choose special meal request but they have good vegeterian food options"
Voordelen: "Merci à Turkish Airlines"
Les toilettes était sales et mauvaise odeur
Les toilettes sales durant tout le vol Grave Problème d'odeur dans l'avion a l'avant
Le transit proposé par Pegasus m'a obligé à courir entre mes deux vols
Le personnel de bord est rapide et efficace. Impossible d’emporter un bagage à main, tout est rempli en quelques minutes les gens ne respectent pas les limitations et donc les autres. Mais 10 minutes de retard à l’arrivée.
Meal should be included in the price and seats
Retard au départ et retard au retour Le staff fait rentrer les passagers sans prioriser les numéros des rangs du coup c’est un grand bazar et on prend du retard
équipage au top meiux qu a l aller
changement de porte d embarquement au dernier moment et j ai failli rater l avion l amabilite du personnel d embarquement et du personnel a bord de l avion l impossibilité de changer des billets sur le site internet flypgs
Ma valise est arrivée cassée cela a tout gâché ! La compagnie n’est jamais disponible pour les réclamations bien évidemment..
Embarquement en retard. Sièges peu confortables. Aucun écran dans la cabine. Repas très chers. Personnel parlant à peine anglais, ne débarrassant pas nos plats, incapable de nous renseigner sur le retard pour nos correspondances.
The check in at the air port was appalling - disorganised - unhelpful and extremely slow - unfriendly supervisor and it caused stress for many travellers who were not sure if they would make the flight - no customer care displayed - it was a shambles
il y eu du retard pour le décollage
bloquer au niveau de l'embarquement sans explication pour nous mettre dans un autre avion, et à du payer un supplément sur place de 600€
I liked that we could pre order and pay for meals. Crew was super efficient and got everything exactly right and of course we didn’t even have to ask it was all super seamless I wish other airlines would do this.
Voordelen: "Flight was on time. Crew handled a dispute between two passengers effectivley and professionally."
Nadelen: "Not charging for a small bottle of water would be nice."
Voordelen: "Crew was good, cheap price"
Nadelen: "Rough landing, and very poor luggage service upon arrival"
Nadelen: "4 hours late - no communication Rude flight attendants"
Voordelen: "Was the Crew very rude"
Voordelen: "Good value/price ratio."
Voordelen: "Bon vol"
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "C'était un bon vol."
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Nadelen: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Voordelen: "The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment"
Nadelen: "Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed."
Nadelen: "Staff smile more. More room."
Voordelen: "Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional."
Nadelen: "It was hot in the plane, probably cranked up the cabin heat to 25°C :)"
Voordelen: "Nice and fast plane ride."
Voordelen: "Nothing"
Nadelen: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Voordelen: "Easy check-in with great allowances for hand baggage and checked baggage."
Nadelen: "Flight was delayed slightly but probably not the fault of the airline."
Voordelen: "Got to Barcelona eventually"
Nadelen: "One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather."
Voordelen: "I liked that it's first and last time"
Nadelen: "Everything"
Voordelen: "The tickets were relatively inexpensive."
Nadelen: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."
Nadelen: "Wait time, customer service"
Nadelen: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"
Nadelen: "Siège non réglable sur 3h30de vol"
Nadelen: "Pegasus cannot fly without a dalay of at least 1 hour !!!"
Voordelen: "Cheap ticket"
Nadelen: "Worst airline ever, no water or juice even when one of the passengers had diabetes and needed sugar."
Nadelen: "Une vraie Lowcost... le bus est même mieux que cet avion"
Voordelen: "The price"
Nadelen: "The mass"
Voordelen: "Globalement ok"
Nadelen: "Délai de plus d'une heure pour le décollage"
Voordelen: "The price"
Nadelen: "The seats"
Nadelen: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Voordelen: "good crew."
Nadelen: "very not comfortable chairs"
Voordelen: "As noted above"
Nadelen: "Nothing really"
Voordelen: "Did not like anything about it,"
Nadelen: "My luggage is lost I am in Erbil just me and my passport !!! Hello no compensation no sorry !! Just fill a form and put your name and bye !!!"
Voordelen: "got there safely and on tıme"
Nadelen: "no free food, as usual."
Voordelen: "Arrived 30 mins earlier"
Nadelen: "Nothing to dislike"
Voordelen: "They changed my online check in into front window seats for free Was in time"
Nadelen: "It's low cost, it arrived in time. It's ok :)"