Vind goedkope vluchten van Alabama naar Brussel

Voordelen: "Entertainment"

Voordelen: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Nadelen: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."

Voordelen: "Very nice and accommodating crew!"

Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Nadelen: "It was all good"

Nadelen: "Awesome experience on Qatar Airways... will definitely fly with them again!!!"

Voordelen: "Empty plane."
Nadelen: "Service very reactive, particularly with so few passengers."

Voordelen: "As always the crew was so nice...really catered to our needs on the long flight."

Voordelen: "Luxury, comfort and hospitality"
Nadelen: "none"

Voordelen: "The crew was amazing and delightful"
Nadelen: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Voordelen: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."

Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."

Voordelen: "Quality aircrafts and entertainment."
Nadelen: "Service and helpfulness of attendants."

Nadelen: "Qatar airline is one of the best ways to fly!"

Voordelen: "Crew were so good"
Nadelen: "Everything is good"

Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Voordelen: "Crew was excellent"
Nadelen: "Boarding at JFK is very bad. They do not know the meaning of priority. Food from JFK to Doha pretty bad."

Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Nadelen: "WC size (too small) and location ( way too close to flight staff and food section)"

Voordelen: "Liked the smoothness on boarding and the organization. Keep it up!"
Nadelen: "Attitude of some of the flight attendants and more entertainment."

Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Nadelen: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."

Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"

Voordelen: "Qatar est une super compagnie rien à redire"

Voordelen: "Super compagnie gentille et agréable"

Nadelen: "Les repas"

Voordelen: "Good service and smooth flight"
Nadelen: "One hour delay and no entertainment in the airplane and small plane"

Nadelen: "My baggage was lost!"

Nadelen: "Peu de nouveaux films"

Voordelen: "Snacks and the crews on board"
Nadelen: "The crews in the airport, not friendly. They dont even smile!"

Nadelen: "Movies are always the same"

Voordelen: "Good food"
Nadelen: "Des choices of movies"

Voordelen: "Everything"
Nadelen: "No HE"

Voordelen: "Very nice staff."
Nadelen: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."

Voordelen: "Excellent crew and plane. Not very crowded."

Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."

Voordelen: "Dans les temps, confortable, personnel aidant"

Voordelen: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Nadelen: "It would be nice to have socks to put on for when I want to take my shoes off."

Nadelen: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."

Voordelen: "Excellent service. Flight on time."

Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."

Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"

Nadelen: "They drop you at the airport for 16-17 hours Airport hotel costs around 350$/night No entry visa for layovers exceeds 8 hours as they announced The answer they gave No entry visas because you bought a discounted ticket!!"

Voordelen: "Nothing!"
Nadelen: "Racists bastards!"

Voordelen: "Everything but not the food"
Nadelen: "Food was horrible"

Nadelen: "All was good"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Voordelen: "Very smooth flight. Everything was perfect."

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Nadelen: "Departure arrangement at Budapest airport was total confusion; the plane and departure was approx. 2 hours late. The result: we missed our connecting flight from Munich to Washington DC, thus loosing a whole day to return home. Huge disappointment !!!"

Nadelen: "All good"

Voordelen: "Leg room"

Voordelen: "Friendly and professional staff, comfortable and on-time flight."
Nadelen: "Clear up-front notification about first checked bag not being included in ticket price. This info did not appear at the time the booking was made. Very frustrating."

Voordelen: "Yes, seat good."
Nadelen: "There were delays and not good food. No veggie option."

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "There were many comforts to the plane even in economy."
Nadelen: "There is little leg room in economy for someone over 5’11”"

Voordelen: "Lots of entertainment from music to podcasts to movies and tv. Food was good!"
Nadelen: "The flight was quite cold! More teas and coffee instead of cold drinks. Couldn’t tell if there was WiFi or not :/"

Voordelen: "Plane and service was excellent"

Voordelen: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"

Voordelen: "Everything was fine, the crew was excellent. We liked that Lufthansa did provide the special meals (that we requested on-line) for our family."
Nadelen: "The boarding was rather slow (but not extremely so). Calling boarding by row ranges, like some other airlines do, may speed it up or make it more comfortable. The seats were not too comfortable, but within what one can expect for an Economy class --- and not too bad, either."

Voordelen: "I always had a great experience with Lufthansa."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Delay of 45 minutes made me almost miss my connecting flight."

Voordelen: "Again the flight wasn't full so had plenty of room."
Nadelen: "The sandwich they offered was pretty bland."

Voordelen: "Friendly staff amazing boarding experience"
Nadelen: "No vegetarian options for food"

Voordelen: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Nadelen: "I did not have any complaints about this specific flight."

Voordelen: "Plane was clean"
Nadelen: "no entertainment, cramped seats"

Nadelen: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Voordelen: "Great service, on time departure, excellent amenities"
Nadelen: "The flight was over before I expected it!"

Nadelen: "They ran out of food choices for the people who sat in the back of the plane. I had preferred to eat chicken rather than pasta but the choice was not available anymore. The same happened with the breakfast sandwiches."

Voordelen: "Planes were new. Delayed flights but caught up by staff."
Nadelen: "Food was terrible. Check in process chaotic. Service was fair."

Voordelen: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Same as above but even better."

Voordelen: "Nice airport"
Nadelen: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"

Voordelen: "The seats on the leg of this flight were much more comfortable and there was normal space for feet."
Nadelen: "The boarding here was completely unorganized. After people had just been in a crowd, they attempted to have people love up, which was futile. Some of the seats were dirty and/or unkempt. The snack option wasn't to my liking and may have been the cause of a stomachache later."

Voordelen: "as usual flight itself was okay"
Nadelen: "no major complaints"

Voordelen: "I felt they did everything to leave on time. Flight was smooth and felt safe. Crew was nice. Overall good experience."
Nadelen: "The one annoying thing was my laugage. It took 3 days to arrive."

Voordelen: "Food. The seats were comfortable."
Nadelen: "Boarding by row would have been better. All of economy boarded at the same time."

Voordelen: "Drinks and food quality acceptable Well on time Very friendly crew"
Nadelen: "Seats comfort could have been better"

Voordelen: "Food snacks were awful."

Voordelen: "a service"

Nadelen: "N/A because we missed the flight."

Voordelen: "Flight was short. Only 3.x hours."
Nadelen: "Seats were very uncomfortable and seems to be made from paper. Very little leg room. My pregnant wife experienced very unpleasant feelings all flight long."

Voordelen: "Lufthansa service"
Nadelen: "No entertainment"

Voordelen: "Food could be a lot better and the selection I chose was not available. Leg room was limited. Layover for the connection was very long."
Nadelen: "Staff was very courteous, flight"

Nadelen: "First flight mechanical issue so couldn't make it to any of my connecting flights and they had to reroute me, however they couldn't get me to Torino so they got me to Milan and I had to take a two hour bus and then the metro to get where I needed to be. And it took them over an hour to reroute my flight!"

Voordelen: "Lufthansa is one of few airlines in Europe with pure class and excellent service. Even in economy!"

Voordelen: "We ask for help with a 80 year old woman that needed assistance signed up for help o get her from one terminal to her next carnet flight no one accepted her."
Nadelen: "Only saw what was supposed to have happened but didn’t no help from the air line period."

Voordelen: "empty plane awesome"

Voordelen: "Crew was great, pilot was amazing through the rough turbulence. Thank you!"

Nadelen: "Either less stingybwith Basic Economy or take one less chance to repeat that it is basic."

Voordelen: "Crew was awesome!"
Nadelen: "it was great!"

Nadelen: "Had abnormally long delays today!! Added 4.5 hours to my flight today"

Voordelen: "American Airlines seemed to have upgraded their airplanes. The seats, which were abominable in the past, were comfortable. They also had in cabin movies. I used to prefer Jet Blue or any other airline, just taking AA for the price. Now, if all the airplanes are updated, they are on par with any airline."

Voordelen: "The entertainment and the crew."
Nadelen: "FOOD was atrocious! The worst I had ever tried to eat! I believe the packaging would have tasted better than the so called food! I'm a petite person but I was extremely uncomfortable for 11 hours and to top it off we paid extra for upgraded seats! Never again will I fly American!"

Nadelen: "This is my second time bad experience with ticketing desk crew. The lady (Her name is Maria) at issuing boarding passes was real rude. First of all she doesn’t know how to enter India OCI (Overseas Citizen of India) information. She was keep saying I do not have a visa to go to India. Which I do not"

Voordelen: "I didn’t interact with the crew but they seems nice."
Nadelen: "The trip from HonoluIu to Los Angeles was too warm."

Voordelen: "The seat was comfortable. The snack was dry."
Nadelen: "We were delayed because of paperwork that the captain was waiting for however, we were kept updated."

Nadelen: "The female staff at the desk where the luggage is dropped and boarding passes are issued was very rude. A little smile makes a difference vs being rude to customers. Apparently she needed to know that she is getting paid because customers like us choose to fly AA or BA"

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "The flight was probably one of the worst I've ever taken. The seats and aisles are so narrow. You had to walk side ways to get down the aisles. Very uncomfortable flight. It was so bad I had to upgrade to first class on the return flight because I just couldn't bear it again. I was not happy ."

Nadelen: "They left me! I know I was a “runner” but they knew I was just already going through security and it’s only a 3 terminal airport! They even asked if there were any runners!"

Nadelen: "Food and wine"

Voordelen: "The service representative at check in was very helpful and went above and beyond to assist my husband and I. American Airlines was outstanding on all fronts."
Nadelen: "However my overall experience with kayak and csfare was poor as they made a mistake on the name on my ticket that was not found until the day of my international flight and once I got a hold of customer service after calling 4 different numbers... most did not have 24 hr service... they stated they were unable to assist me and had no other options or solutions. American Airlines tried to help and eventually were able to accommodate me through purchasing a new ticket and ensured my husband and I were still sitting together. Kayak and csfare basically told me sorry for your luck. I will not use this company again."

Voordelen: "."
Nadelen: "Delayed 4 hours there, delayed 5 hours on the way back. Messed up plans a bit"

Voordelen: "Nothing"
Nadelen: "Was missed due to delayed flight"

Voordelen: "Flight attendants were great. Special note for Payton very attentive to my needs. Great personality. I will fly AA if all attendants are half as good and responsive as she was. She definitely deserves a raise."

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Nadelen: "Flight to and from AL on American Airlines were both canceled - I was switched to Delta on the ‘to’ trip and stuck in AL another night on ‘home’ trip"

Voordelen: "Things went as they should have got a 2 hour flight."
Nadelen: "The inside of the plane around the air vents definitely could use some cleaning."

Nadelen: "Mechanical problems deejays the flight and I missed my connection. Uncomfortable seats."

Voordelen: "Kayak is taking people’s money by selling airlines tickets of airlines that doesn’t exist. I bought tickets for some airlines called Finnair and end up in the worse airline there is “American Airline” this is Not fare for clients, I refuse to flight Americans Airline, if I would have known I would have not buy this flight. 7 hours in a plane with no TV, no free drinks and the worse service. This is a trick, by using Finnair and then end up in AA! There is no Finnair, this is a lie! I am so disappointed about Kayak and won’t use it again. Thank you for rob me and trick me into the worse experience!"
Nadelen: "The trick the kayak used to put me in American Airlines, the worse Airline there is."

Voordelen: "Early and friendly."

Voordelen: "Luggage made it without being stolen"
Nadelen: "Too many delays.. 2 of the 3 flights were delayed and I missed my original connecting flight in Miami"

Voordelen: "Nice staff!"
Nadelen: "A bit bumpy!"

Voordelen: "Not much."
Nadelen: "Plane malfunction resulted in delay, and missed connection. Rebooked connection flight was canceled. Now in day 2 of eaitingto get home."

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Voordelen: "staff fine On time"
Nadelen: "Review misleading - I didn’t use entertainment and this flight does not have food"

Voordelen: "The flight was a quick 39 minutes from Chicago, the staff was friendly. Good flight."
Nadelen: "It's snowing!"

Nadelen: "Domestic flights with American are atrocious. The plans cram too many people into such a small space. Leg room is non-existent."

Nadelen: "Nickel and diming people for every little thing. I didn't mean to select a paid seat upon making my reservation on-line, and I couldn't get it to come off. Had to pay anyway."

Voordelen: "La organización para abordar y salir del avión es excelente. Muy buena atención de los empleados. Avión limpio y con opción para entretenimiento y cargar los equipos electrónicos. Muy buen vuelo."
Nadelen: "Nothing bad."

Nadelen: "Check in staff was unprepared for volume of people. When asking an American Airlines agent if I could use the priority check in because I had priority seating I was told no. I was informed by a customer going that way that I indeed could. When I got in line for the priority check in, the agent looked over and very loudly said that I was in the wrong check in area. Given the volume at which it was said to me I felt embarrassed, and was upset at the fact that I then had to respond that I indeed was in the correct location."

Voordelen: "Arrived early, friendly crew, good exit row seat."

Voordelen: "crew"
Nadelen: "served warm orange juice and did not have ice available on jax to Dallas flight. Ran out of coffee on return flight Dallas to OKC."

Voordelen: "Boarded on time."
Nadelen: "Left 25 minutes late. when I asked the flight attendant to let me move further to the front so I can leave the plane quick and not miss my connection I was told that there were no other seats. I looked and YES there was at least 5 other seats in rows much closer than mine! Also upon arrival we did not get off the plane for 15 minutes . My connection was boarding already. I had to go from gate E 6 to gate B14 in a flash at the age of 66 I barely made it out of breath and they were about to close the doors! I was not a happy camper when I was told in the flight 5406 that I had plenty of time!!! not to worry!!!"

Nadelen: "You overbooked the flight"

Voordelen: "On time dep/ arrival"
Nadelen: "Incompetente of Ground agent. Uninterested flight attendants in business class. Luckily it was a n In revenue ticket. Would never pay for that level of service."

Voordelen: "Courteous and polite"
Nadelen: "Nothing was a great flight"

Voordelen: "There was an air traffic back-up for a few minutes, and instead of just letting us sit there wondering what was going on, the pilot gave us periodic updates on what was happening, which made the process much easier. Also, the flight attendants were friendly, which makes a big difference."

Voordelen: "Nothing"
Nadelen: "Everything"

Nadelen: "Not letting me know my first leg was operated by AA was very confusing and frustrating. I couldn't find Westjet at the airport at all. Had to guess from the departing time!"

Nadelen: "Flight attendants partying with a row of passengers for over an hour. Southern bonding"

Voordelen: "The crew were helpful and as I have a disability they gave me a chair with moreegroom and closer to the exit."
Nadelen: "It took a long time before they offered beverages, we were in the air for more than 1.5 hours before they came by to offer drinks"

Voordelen: "Crew was very pleasant & helpful."

Voordelen: "Flight is only an hour so not much to get wrong."
Nadelen: "We were delayed and I felt like information could have been shared with passengers in a better way."

Voordelen: "Nothing, although the crews were not bad at all."
Nadelen: "On the way out and back flights always late or canceled, ya right now I am in the process of trying to get re-en burst for motel and taxi which they said I was entitled to because the flight was delayed for mechanical is almost impossible. I would avoid American Airlines if at all possible to anywhere"

Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"

Voordelen: "Friendly crew, comfortable seats, good boarding process!"

Nadelen: "They lost my suitcase"

Nadelen: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."

Voordelen: "Nothing"
Nadelen: "Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude"

Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Voordelen: "Puntualidad"
Nadelen: "Incomodos los asientos para un vuelo trasatlántico"

Voordelen: "Nothing special."
Nadelen: "The seats are awful."

Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Voordelen: "Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated."
Nadelen: "Travel notifications should mention documentation requirements."

Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Voordelen: "Sympatique"
Nadelen: "L'embarquement."

Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"

Nadelen: "Le retard et la prise en charge à l'arrivée"

Voordelen: "Good legroom."
Nadelen: "Disorganized boarding."

Voordelen: "Nothing"
Nadelen: "My flight was cancelled because of the error of the travel agency to book enough time for me to connect to my flight so I was stranded in Manchester."

Voordelen: "Food and entertainment were okay."
Nadelen: "Iberia was unable to ticket us all the way through to our final destination when we checked-in at our origin (Faro). We then had to go through an arduous process to get handwritten boarding passes in Madrid. This put us at the end of the line for boarding. Then the gate agent refused to let us board because the boarding passes Iberia customer service wrote and stamped didn’t have ticket # on ithem. The gate agent made it clear that it was all on me to go back to the agent at customer service to get it addressed and make it back in-time. The other passenger was my 80 year old mother who a I had to leave unaccompanied at the gate so i’d have some chance of running across the terminal and making it back in-time, which fortunately I did. The complete lack of interest in helping or even acknowledging that this was their mistake is the reason why I will never fly Iberia again."

Voordelen: "Quick boarding"
Nadelen: "The lack of water offers during the flight"

Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Voordelen: "No issues — all good. Departure & arrival times as scheduled. Food & entertainment marks are low b/c they don’t apply (there should be an N/A selection as an option)."

Voordelen: "Todo"
Nadelen: "Nada"

Voordelen: "The entertainment system is pretty good. Touch screens work great, and you can charge your phone. The plane itself is fairly up-to-date, and the headrest is adjustable and very comfortable."
Nadelen: "I am 6' / 183cm and 210lbs / 95 kg. The seats are quite narrow, and little legroom. I don't think I'll fly them again."

Voordelen: "Everyone was very nice"
Nadelen: "Some more space"

Voordelen: "Fast boarding, friendly staff, clean plane."
Nadelen: "Not even a tiny snack as complimentary for a 3h flight."

Voordelen: "Overhead storage was generous. Being able to check flight progress while in the air."
Nadelen: "They charged us for two aisle seats, and then reassigned one of us to a middle seat with no notice. With advance notice, they were unable to provide a meal that would not contain bell peppers, to which I am allergic. On the plane, both meal options contained bell peppers. Surprisingly, the ingredient lists were not available to flight attendants or passengers, and we were only aware of their presence because of seeing them, or having my allergic reaction (which I did) after avoiding the visible ones. The passenger in front of me put his seat in full recline for the entire 10 hour flight, including about 30 minutes when the seat was unoccupied. This put his seat about six inches in front of my chin and made it impossible for me to view the entertainment screen. It also made it difficult to get into and out of my seat. Several of the toilets had clear fluid covering the floor. I did not want to know is this was water or something else. Although our connecting flight in Miami went from gate E21 to gate E30, it took two hours (and 3,000 steps per FitBit) to get there because of being required to claim our luggage, leave security, recheck the bags, and then re-enter security. Our tickets did not provide for TSA-PRE despite having provided our known traveler number in advance. Many notices and directions were only available in Spanish. As they are based in a Spanish speaking country, this is perfectly reasonable, but their services are marketed to English speaking countries and it was a problem for me as a predominantly English-only speaker."

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Voordelen: "I loved being offered newspapers before takeoff. in-flight entertainment had a good selection, food was good, and there was a decent amount of space on this flight because it was relatively empty."

Nadelen: "My USB connector didn’t work"

Voordelen: "At least the lugagge arrived with yhe flight"
Nadelen: "Service on board, food"

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Voordelen: "On time or early"
Nadelen: "Cramped quartrrs, plastic food."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Voordelen: "Exit row seating has plenty of room"
Nadelen: "The cabin temperature was unbelievably low, everyone was complaining about how cold it was, rubbing and blowing on our hands. The woman next to me was concerned about being made sick because of prolonged exposure to cold. Then they forced us to buy blankets for 25 euro. Unless I hear that this flight was unique I won’t ever fly level again no matter how discounted the airfare"

Nadelen: "Tray table had mold growing on it. And Iberia airlines operated flight masked as British airways"

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Voordelen: "Check-in was fast and efficient in Boston. Crew was friendly with good service."
Nadelen: "No legroom. If they're giving this little legroom they shouldn't allow seats to recline."

Nadelen: "Bagage abîmé en soute"

Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Voordelen: "Excellent"
Nadelen: "Very good"

Voordelen: "Crew was very nice"
Nadelen: "Flight delayed for 3 hours. No apologies. Nothing. Interesting thing: NYC to Madrid, 3 hours late, missed connection, no apologies., nothing One week later: Madrid to NYC: 3 hours late, no apologies, nothing. IBERIA AIRLINES: Never again!"

Voordelen: "Smooth boarding Professional and bilingual crew"
Nadelen: "Cramped quarters"

Nadelen: "Flight was ontime and food was good"

Nadelen: "Unclear how Air Canada is still claiming “beat airline in North America.” I think that was true 5+ years ago but the last two years they have been an operational nightmare with customer service also being atrocious"

Nadelen: "I’m just thankful the Castlegar flight went."

Voordelen: "Nice crew"
Nadelen: "Nothing"

Voordelen: "compagnie trés sérieuse"
Nadelen: "avion un peu plus moderne"

Nadelen: "Départ à temps Avoir écran pour info divertissement à bord"

Nadelen: "More clearly written policy about baggage allowance"

Voordelen: "Avion neuf. Divertissement et équipage. Vol sans retard"

Voordelen: "Le calme du vol. La sympathie du personnel."
Nadelen: "+ de jeux"

Nadelen: "Nous avions des billets avec united Airlines pour finas’ Se remdre compte que nous avons été changé sans le savoir avec air canada qui n’est théoriquement pas la même compagnie et donc qui ne se trouvait pas dans le même terminal... beaucoup de perte de temps ..."

Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."

Nadelen: "Stuck in the last row with no recline. Seat should be discounted."

Voordelen: "Not a thing"
Nadelen: "The fact I didn't even make it to my destination. Not one person working for Air Canada gave me the impression they knew what was going on. They certainly didn't apologize for ruining my vacation and they did not try to do a single thing to help us make our flight or make the disappointment of missing it any better."

Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"

Voordelen: "Même assis à l'arrière, l'espace pour les jambes est résonable. Rien à voir avec les boing 777."
Nadelen: "Rien."

Voordelen: "Le vol de retour Venise AC1919 a été annulé suivant des heures d’attente en aéroport. 4 heures d’attente pour un autobus qui nous amène à l’hôtel pour la nuit. Hôtel ordinaire. Le personnel contractuel n’apporte rien à la situation. Départ pour Montréal/Ottawa en retard. On m’avise que je manque ma correspondance et on me donne des vouchers lorsque je passe le kiosque AC aux correspondances. On dit me changer pour le prochain vol. Je me rends à la porte 25 et on appelle mon nom. On me dit que je suis toujours sur ce vol. Aucun sens. Donc Venise/Ottawaplus de 33 heures. J’y repenserai"
Nadelen: "Voir mon commentaire. personnel nayant aucune empathie. Des indications fausses. Au comptoir des correspondances une employée AC avec pancarte Venise me demande pour quel vol. M’indique de passer au comptoir pour changement car raté. Au comptoir l’employée sans lever les yeux me dit sèchement d’aller ailleurs. Je désire son nom pour me plaindre de la façon dont on s’adresse. La dame à la pancarte me dit je suis là superviseuse c’est mon employée. Rien de plus. Ce n’est certainement pas de ma faute si AC connaît une mauvaise journée"

Nadelen: "La distance entre les douanes est impitoyable! Ne perdez pas une SECONDE car vous risquez de manquer votre vol!! J’avaIs une correspondance et mon premier vol a été retardé. Un peu plus et je manquais la correspondance!!!"

Voordelen: "Qualite de l’avion"
Nadelen: "Et au retour, correspondance à Montréal(pour Québec), on est près à partir, mais y’a pas d’gaz dans l’avion...:/ résultat: 1/2h de retard...:/"

Voordelen: "Qualité des équipements. Gentillesse du personnel."
Nadelen: "L’avion arrivant de Montréal pour m’embarquer à Québec à dû rebrousset chemin pour « bris mécanique ». Conséquence? On me dis que je perd mes correspondances et ne pourrai être à Berlin que 24h plus tard que prévu. J’ai réussi à « trouver un vol » avec une apps sur mon Iphone. Et apprendre l’existence de ce vol à la préposé."

Nadelen: "Retard d’une heure"

Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Voordelen: "The boarding and deboarding of the plane were done quickly."
Nadelen: "The flight was delayed 4 hours and the entertainment selection was subpar."

Voordelen: "Mauvaise expérience, une de mes valises détruite et beaucoup de difficulté à avoir un retour suite à p’ Incident et aucune indemnités de votre part, très decu de air Canada ....!"
Nadelen: "Pas avoir mes valises le jour que je suis arrivé au Pérou ....! C’est la primer fois que ça m’arrive ...!"

Voordelen: "Embarquement rapide et bien organisé. Avion propre"
Nadelen: "Nous n avons pas eu réellement de quoi manger pour le Midi. Juste un mini sandwich"

Voordelen: "TV in seat, new plane. I liked nothing else about this crappy airline."
Nadelen: "Delayed because they couldn't fit the luggage on the plane, had to pay extra for my family to sit together, worst service ever on board, the slowest old ladies pushing the cart, 90 minutes late in perfect weather, took forever to get the baggage."

Voordelen: "Cancelled my original flight plus 2 hour delay. Crew not exactly nice either."

Voordelen: "Seat selection."
Nadelen: "The meals didn't taste that great."

Nadelen: "Tres long delais de vol et attente dans l'avion apres l'atterissage"

Voordelen: "La courtoisie de l'équipage. Le francais. Impossible d'évaluer le repas, car aucun pris à bord. Le sondage devrait proposer N/A."
Nadelen: "Un WC hors d'usage. Le système de divertissement inopérant pour les films: téléchargement trèèèssss lent et interruptions. Impossible d'ecouter un film. Enfin, les,sièges sont inconfortables pour un trajet de près de 4'heures!"

Voordelen: "Vol rapide et a l’heure malgré le décollage 1h plus tard (je pense qu’il a calculé ce délai qui ne serait pas inhabituel a PVG). Je n’ai rien a redire a part que c’est bien passé."

Voordelen: "Il y a des écrans meme pour des vols courts c’est très pratique. L’avion est confortable"

Nadelen: "45minutes pour mon fauteuil"

Voordelen: "Le vol était à l'heure et le personnel compétent."
Nadelen: "Mon système de divertissement ne fonctionnait pas."

Voordelen: "Crew member"
Nadelen: "Audio Jack a little bit broken"

Voordelen: "Vol confortable. Personnel accueillant et gentil"
Nadelen: "Petit déjeuner minimal"

Voordelen: "Rapidité du service"
Nadelen: "IFE Un peu lent et peu de choix récents"

Nadelen: "I ordered vegetarian food, but not shown on list ."

Voordelen: "Japan airport departing on time."
Nadelen: "No backseat entertainment Entertainment streamed through Wifi which got cut off constantly. Seat is hard"

Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."

Voordelen: "U"
Nadelen: "Je n'ai pas pris le vol car on m'à interdit de prendre le vol"

Nadelen: "This flight was delayed by 45 minutes which made me miss my connecting flight. I asked the flight attendants if they could help me get to the front of the plane to see if I could catch my connecting flight and they wouldn't help me. Due to this I had to wait over 4 and a half hours at the airport wheee another 350 people were waiting for accommodations. I was in the airport until 4:30 in the morning because there weren't enough air cansas representatives. In addition, they were working really slowly because they kept getting up to chat with eachother."

Voordelen: "Excellent, rien à dire sur l'équipage"
Nadelen: "J'étais assise tout au fond et j'avais peur de manquer ma connexion. J'ai demandé à bouger à l'avant, mais c'était plein. nous étions quelques uns à l'arrière à avoir des connexion de moins d'une heure vers les États-Unis... avec les douanes... stressant."

Voordelen: "Flight crew was nice and accommodating."
Nadelen: "They should be more thorough in the economy clad cabins to make sure that passengers have their bags put away way before we leave the gate. Flight crew hardly walked through the aisles in economy and were attending to th other cabins more."

Nadelen: "Vol retardé de 5h, on ne nous informait pas du développement. Stressant pour les gens qui devaient embarquer sur une croisière. Une fois à bord de l'appareil, bon vol. Temperature de la cabine très froide, surtout pour un vol de nuit. On gelait carrément!"

Voordelen: "Langues parlées : Anglais + français."
Nadelen: "C'était notre première fois avec Air Canada et nous avons été très déçus : tout est payant ! Bagage en soute et snack dans l'avion."

Nadelen: "Nalgré avis donné à l'agent de bord de l'état d'ébriété de 2 passagers, ces derniers ont reçu 7 vodka tonic. L'agence connaissait car clients réguliers. Ils avaient de la difficultés à descendre de l'avion. Déplorable."

Voordelen: "Dinner was ok, Breakfast and coffee were horrrible"
Nadelen: "Very rude staff, would not do anything I asked and responded with attitude"

Voordelen: "Pouvoir avoir la correspondance à Montréal malgré un départ differé de Québec pour cause d'orage"
Nadelen: "Ne pas avoir mes bagages à Paris"

Voordelen: "Ce vol n'a pas eu lieu"
Nadelen: "Bonjour, Suite à mon achat de dernière minute payé avec ma propre carte de crédit portant le même nom que sur mon billet de vol, on m'a laissé entrer, passer la securité, attendre l'embarquement ( 2h attente) et a l'embarquement on m'a annoncé je ne pourrais faire ce vol par doute de paiement et que mon bagage n'étais pas dans l'avion, j'ai donc dû retourner, attendre ma valise et aller à la billeterie pour que l'agent regarde que c'est bel et bien le même nom, qu'un manager vienne et s'excuse, disant c'était du au délais de preuve du paiement car ce n'était pas book avec eux directement et on m'a remis sur un vol le jour suivant avec 2x le temps de vol plus un escale à Toronto. Avec tout cela j'ai manqué le souper d'anniversaire a ma copine a Cancun, j'ai perdu les frais déboursé dans mes réservation de la nuit du samedi au dimanche, j'ai du défrayer 3 taxi à la place de un à raison de 40$ chacun pour l'aéroport, j'ai du refaire l'attente et la securité et j'ai perdu une journee de vacances. Je ne sais pas comment vous procédez pour les booking de derniere minutes mais je crois il y aurait place a améliorations, j'ai souvent reservé avec vous par confiance et maintenant ceci m'a coûté beaucoup dans plusieurs sens. Je ne sais pas ce que vous fesez lorsque de tel mauvaise situation arrive, mais j'aimerais bien vous considériez un retour sur cet événement. Email: p.deshaies1983@gmail.com Tel: 514-803-9524"

Voordelen: "The staff were very friendly."
Nadelen: "Some of the equipment on the airplane didn't work. TV monitors."

Nadelen: "There were several delays before boarding. The communication was poor, the announcements inaudible and the terminal chaotic. The flight had a lot of young children on it. There was an incredible amount of crying and screaming in the last half hour of the flight."