Ce vol était opéré par United qui n’a, manifestement, pas de hauts standards de service pour la classe business
Flight from Zurich was canceled and had to spend the night in Zurich, with no hotel or meal voucher, adding hundreds of dollars to the cost of the trip. Worse, bags were left in Dublin and it took three more days for them to arrive - all the while, the airline couldn’t have been less helpful. My sense is that booking directly with the airline would have been more beneficial. Will not book with Kayak again.
Plateau repas toujours pareil Pas très original
Voordelen: "flight itself"
Nadelen: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"
Voordelen: "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Nadelen: "Pas de Lounge Lufthansa à l'aéroport de Barcelone"
Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."
Voordelen: "The airline is top notch and treated you great like it should be."
Nadelen: "The sears where a little tight but not bad and the movie options were ok not great."
Nadelen: "crew at the gate."
Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"
Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"
Voordelen: "The crew was very accommodating"
Nadelen: "Entertainment system was old and with few choices"
Voordelen: "I was in business class and it was great. The staff the food and the seats were awesome."
Nadelen: "I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat."
Voordelen: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Nadelen: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."
Voordelen: "Quick and easy."
Nadelen: "Attitude of the flight attendant."
Nadelen: "La ponctualité"
Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."
Nadelen: "We had a huge delay"
Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"
Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"
Nadelen: "Very nice company!"
Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"
Nadelen: "This flight often arrives late so it is difficult to get to your hotel"
Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."
Voordelen: "Gentillesse du personnel"
Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."
Voordelen: "Équipage très sympathique vol rapide"
Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"
Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"
Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"
Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"
Voordelen: "Great friendly crew. Efficient systems."
Nadelen: "Tight seats. Very little leg room."
Nadelen: "Pas de chocolat Oups"
Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."
Voordelen: "check in & boarding were ok"
Nadelen: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"
Voordelen: "Nice cabin, clean . Friendly crew"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"
Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"
Voordelen: "Customer service excellent even though I was in the economic class they made me feel first class!"
Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."
Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"
Nadelen: "That it wasn’t a flight to Denver"
Nadelen: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."
Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"
Voordelen: "Food and entertainment"
Nadelen: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."
Voordelen: "Good breakfast"
Nadelen: "Bad seat, just an economy seat"
Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."
Voordelen: "Staff and flight was really great. Everything went smoothly and on schedule. The plane was clean."
Nadelen: "The seating was almost unbearable. So small and cramped. Arm rest didn’t go all the way up so very hard to cuddle with my seat mate (my daughter). I couldn’t even put my arms by my side without pushing my seat neighbors off. Seat in front of me was in my lap. Hard to get out of seat to use restroom. Way to tight. Long flight from Boston to Zurich was so hard to bear. I understand making money...but this is ridiculous!!"
Pas de film français et siège inconfort
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
excellent all round and check in luggage included
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
fare price and good service
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Plane was packed. Lots of screaming babies. No leg room. Very uncomfortable for such a long flight. Could not change seats during check in. Too many unmasked people. Seats were too close together. The staff was great though.
The AC didn't work properly - it was hard to breathe with the mask on and it was quite hot. My girlfriend needed 15 minutes to recover (get some fresh air) after the flight.
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "Business class was actually economy class."
Nadelen: "Real business class"
Voordelen: "The crew was polite but did not enforce social distancing when boarding. Disembarkation was chaos with everyone pushing to get off the plane."
Nadelen: "Calling people to board by rows would have made it less chaotic. Disembarkation was a dangerous disorganized mess."
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "Incredibly good flight with excellent crew and good food."
Nadelen: "Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on"
Nadelen: "Inflight movies are very dated. Few new releases."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Nadelen: "Seats are very comfortable! Very nice flight, crew, entertainment screens are large,"
Nadelen: "Delayed flight 1 hour"
Voordelen: "Friendly and helpful staff, clean."
Nadelen: "The flight was extremely hot the whole time. it was very uncomfortable."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
Voordelen: "Smooth flight. Comfortable chairs for economy. Nothing to complain about."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."
Nadelen: "Tell passengers the truth from the start!"
Nadelen: "Had to carry all baggages to international departure on myself OUTSIDE. Very inconvenient plus 14 hours layover with no lounge to stay"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Nadelen: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Everything was ok. I will be happy to fly again with With Terkish Airlines"
Nadelen: "I made a mistake in changing of flight dates and within 24 hours I tried to rectify it and I couldn't for some strange reasons, I called for help and they told me they cannot help me cos Turkish airlines have already made the changes... This is so so horrible and am still here in turkey stranded.... Thank you very much for ur services"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "The crew is very nice and try to make the flight experience easier."
Nadelen: "They lost my luggage, and this is not the first time either"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Petit saut de puce ! Un peu en mode bienvenue à jurassic park
The Wi-Fi was out which really made the flight seem a lot longer.
Very smooth flight. Everything great. Staff is very good.
Wifi connection could be better
I never flew with SAS before and got to fly all the way from the US and I loved it !!
The staff between IAD and Copenhagen was not friendly
Voordelen: "No complaints."
Voordelen: "The Crew was great. Friendly and attentive."
Nadelen: "Very small seat. Had a big person next to me and was quite uncomfortable"
Voordelen: "Professional crew"
Nadelen: "I think for the price I paid for the flight there should at least be a free snack to go with the free drink."
Voordelen: "The plane was nice and comfortable. The flight was only about 40 minutes."
Nadelen: "Everything was fine. A very quick, easy flight at the end of a long day for me."
Voordelen: "Seating room, food, and service"
Voordelen: "The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful."
Nadelen: "Checking in didn’t open until 2 hours before plane was scheduled to take off. Really? We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning."
Voordelen: "On time. Good hardware."
Nadelen: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."
Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"
Nadelen: "If you want to have a different meal than what they offer, you have to contact customer service before hand. I never been on a flight so far, where there wasn’t a vegetarian option. So I was pretty surprised when they just offered beef fajitas. I asked for a vegetarian option only to find out there isn’t none. The flight attendant wasn’t super nice about it either, she just said you have to order it online. But at no point I got an email saying, if you want something different than what we offer, tell us! So that was pretty annoying..."
Nadelen: "Delay and poor information. Staff confused at check in..."
Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."
Voordelen: "Very helpful staff."
Nadelen: "Only one free soda. Beer and wine for a fee."
Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."
Voordelen: "Flight was unremarkable in every good way. Food was above expectations and the crew was exceptional."
Voordelen: "Pleasant crew"
Nadelen: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."
Voordelen: "Friendly staff"
Voordelen: "Movie selection Staff Food"
Nadelen: "Drinks were expensive"
Voordelen: "Very friendly crew Intime departure and arrival"
Nadelen: "It was extremely cold in the plane (I was in row 32). Many passengers had the blue blanket wrapped around them even over their head"
Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"
Nadelen: "No food, no entertainment"
Voordelen: "Crew were good. Plane new and clean."
Nadelen: "I think the only free drinks are tea and coffee."
Voordelen: "Nice guy behind the counter."
Nadelen: "At self check-in, we received a message that we had been placed on standby and that our seats were no longer guaranteed (for the SECOND time this trip with no explanation despite our having purchased our tickets quite some time ago). We were directed to the gate for questions. No one manned the gate until right before boarding. We spent the entire time in a panic trying to figure out how else we could get to our destination in time for a wedding. When we finally talked to someone at the counter, he said this was just normal procedure to be able to shuffle seats. This is not normal. I have flown with many airlines, and I cannot imagine it is ever "normal" policy to tell people they have been downgraded to standby until just before the flight. So much anxiety. Also, the flight was delayed, and the crew had no communication about gates or any other information (within their OWN AIRLINE) for those with connecting flights."
Voordelen: "Quality of service and equipment"
Voordelen: "Everything was on time!"
Voordelen: "Once again the atmosphere was terrific. The cleanliness of the plane was good. The staff was awesome."
Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."
Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"
Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"
Voordelen: "Ground crew was very helpful and flight was comfortable."
Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"
Voordelen: "Quick Flight"
Nadelen: "Just a long layover, but what are you going to do"
Voordelen: "Quit a lot space for domestic flight"
Nadelen: "No drinks no food. We pay a lot of money for seat"
Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"
Voordelen: "On time arrivals/departures, competent staff who were polite and attentive - plane very clean!"
Nadelen: "Seats are allowed to recline to far. When you are sitting behind someone who has reclined their seat you have no room"
Nadelen: "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."
Voordelen: "Small but very efficient airport Pilot actually flew lo for a period of time to enjoy the view of a Russian village and fjords and glacier"
Nadelen: "Business class ticket and traveled just like economy. Never advised when booking no business class. Boarding was like a stampede."
Nadelen: "Crew service is very poor Flight cleanliness was poor Food served was very low quality Inflight entertainment was very basic"
Voordelen: "The flight staff was fantastic!"
Voordelen: "Good, comfortable plane and friendly crew."
Nadelen: "The food was mediocre."
Voordelen: "Entertainment facilities was user friendly, but program too few."
Nadelen: "Bad management system, luggage even lost in transfer to Stockholm, also SAS but operated by Air China ( transferred in Beijing, from Taipei.)"
Crew was helpful; food was horrible AND expensive; they had us wait on the tarmac on a bus for nearly 30 minutes; the flight departed more than 90 minutes late and weather was NOT an issue. Miserable really, but at least my luggage arrived and we didn’t die - could have been worse I guess.
The staff is super nice and happily works with everyone in need of something. Prepare to have cash in Euro on you to buy drinks and food.
Wasn’t able to check in online and checkin line at airport took over an hour
Angebote beim nächsten Flug
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
It was really hot whole the time during the flight
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
Voordelen: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."
Voordelen: "Seats were good"
Voordelen: "Nice seats, clean spacious airport, nice crew"
Nadelen: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."
Voordelen: "Departure and arrival were right on time."
Nadelen: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."
Nadelen: "One hour delay and baggage retrieval also took one hour"
Voordelen: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Nadelen: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."
Nadelen: "We had were more than 3 hours late"
Voordelen: "Comfortable and spacious seat allowed me to slee most of the flight!"
Voordelen: "Nice crews. Flight was on time"
Nadelen: "There is no instant noodle as in Suncafe (menu)"
Voordelen: "smooth check in and boarding"
Voordelen: "I like the competative rates and on time schedule."
Nadelen: "Lost my luggages"
Voordelen: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Nadelen: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"
Voordelen: "Short wait"
Nadelen: "Not enough leg room"
Voordelen: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Nadelen: "Didn’t get to it"
Voordelen: "The employee were professional and nice. Every thing went smooth"
Voordelen: "Mostly everything was fine with the flight"
Nadelen: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."
Voordelen: "The lounge"
Nadelen: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."
Voordelen: "Fast amd easy flight"
Voordelen: "Quik flight"
Nadelen: "The fiod I requested from the menue was not available"
Nadelen: "Very bad transfer arriving from Istanbul at Antalya."
Nadelen: "Very bad transfer arriving from Istanbul at Antalya."
Voordelen: "Wonderful flight. Everything was Handled well by flight staff"
Nadelen: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"
Voordelen: "We got where we were going safely"
Nadelen: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."
Nadelen: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."
Voordelen: "Staff was nice"
Nadelen: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"
Voordelen: "Cost was reasonable."
Nadelen: "Often it has delays."
Nadelen: "Delayed 35 minutes"
Voordelen: "Good flight overall and crew good"
Nadelen: "Left half hour late otherwise satisfied"
Voordelen: "customer service in general.."
Voordelen: "Plane was veryClean. On time. Staff were very frindly"
Voordelen: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."
Voordelen: "efficient boarding"
Nadelen: "seat a bit worn out. luckily it was a short flight"
Voordelen: "Everything perfect I Like the sun express"
Courtoisie du personnel au moment d’embarquer a améliorer
Vol ponctuel, rapide, calme. Pas de confort dans ces nouveaux petits sièges EasyJet
Bien préciser aux personnes qui viennent vs chcher o T1, qu'il y a un bon 1/4 d'heure pr y arriver et que le parking va leur coûter très cher
Bon voyage, sécurité, contant
Voordelen: "It was very quick and arrived ahead of time."
Voordelen: "Efficient and friendly approachable staff.comortable seats..nice selection of refreshments ."
Nadelen: "If you could keep your handbag with you as well as hand luggage ."
Voordelen: "Bag check in was great! Had a great experience with the Easy Jet staff. Security was u bit unfriendly."
Voordelen: "The crew were very friendly and helpful."
Nadelen: "Flight was three hours late to depart with very little communication made to passengers."
Voordelen: "Seats were comfortable."
Nadelen: "Online layout of the plane is deceiving. The plane isn't separated into classes is just a standard set up throughout the plane. Also the more leg room seats that your party for is almost not worth it as the additional leg room wasn't even noticeable. Again the layout of the plane was standard."
Nadelen: "Said it included a carry on and personal item - that isn’t the case. Anything bigger than a purse is considered a carry on"
Voordelen: "The crew was very friendly and helpful. For me, this makes all the difference in the world. I'll even overlook small problems if staff is pleasant."
Nadelen: "It was unclear that we had to check ourselves in ahead of time online. The check-in crew said there was absolutely nothing they could do for us and that we should have read the "terms and conditions". Luckily, we arrived at the airport extremely early, so I had time to check in on my phone."
Nadelen: "The plane was very hot from the previous flight, and it didn’t seem like the AC was doing much."
Nadelen: "More communication about the departure delay and location of the gate"
Nadelen: "le personnel de bord fait des remarques en aparté machiste."
Nadelen: "Énormément de retard et pas d’explication"
Voordelen: "Efficient. Great crew. Left a bit late but the captain made up the time and we arrived a few minutes early."
Nadelen: "Assisted boarding a bit sloppy"
Voordelen: "Very friendly experience...The crew members were courteous!!!"
Nadelen: "Amazing experience...."
Voordelen: "Très pratique en semaine depuis Bordeaux sur Tel Aviv a un prix très abordable"
Nadelen: "De ne pas annuler le vol en semaine entre le 1er avril et le 15 juin"
Voordelen: "Siège confortable avec suffisamment de place pour les jambes Personnel impeccable"
Voordelen: "I was very impressed first time user and will use again"
Nadelen: "bus a l euroairport de l avion.. comme des sardines !"
Voordelen: "Les vols du mardi vers Tel Aviv sont parfaits Beaucoup de gens qui se rendre à Tel Aviv ne voyagent pas le samedi. Si vous deviez maintenir un seul vol par semaine alors seulement Mardi !"
Nadelen: "Vous allez abandonnez les vols du mardi pendant 2mois et demi (avril-mi juin) pour les reprendre le mercredi Va pour le mercredi au lieu du mardi, mais pourquoi interrompre ?"
Voordelen: "Propreté de l’appareil. Rapidité au contrôle de sécurité au départ de Nice."
Nadelen: "Attentente après embarquement pour descendre sur la piste et rentrer dans l’avion. À l'arrivé on a dû attendre sur la piste au froid que le prochain bus soit disponible"
Nadelen: "Notre vol a eu plus de 30 mn de retard et nous avons loupé la navette de l’hotel Qui nous attendait. Il était trop tard pour faire l’éregistrement A l’hotel Et nous avons dû passer la nuit dehors ( nuit payée en avance que nous avons perdu)"
Voordelen: "Vol correct"
Nadelen: "Le vol a été retardé du coup le checking a l’hotel N’etait Plus possible, nous avons passé la nuit dehors ( gare et macdo) en attendant midi ou quelqu’un pourra nous accueillir"
Voordelen: "Easy ticketing and check-in, boarding was quick and efficient, flight arrived earlier"
Nadelen: "Seat a bit cramped and it was a bit hot on-flight"
Voordelen: "The flight crew was decent."
Nadelen: "The gate crew seemed frazzled and at times rude"
Voordelen: "Quick flight"
Nadelen: "Uncomfortable, cramped and had to pay 60 euros to check a carryon bag because I had a handbag as well."
Voordelen: "L’équipage a été efficace et rapide dans l’embarquement. Personnel souriant et disponible. Vol agréable et sortie rapide."
Voordelen: "Repas très correct"
Nadelen: "Embarquement assez long"
Nadelen: "Bébé à bord bruyant et équipage impuissant"
Voordelen: "I liked the price of my flight."
Nadelen: "The flight was delayed over an hour and there was no update on the app to indicate it. A lot of time wasted waiting in the airport and a very late arrival in Manchester."
Nadelen: "Long delay back sitting around at airport, we got notification of flight being late but told we still had to book in at normal time .Why not the 2 hours before???? Mad"
Nadelen: "Too warm in airplane at boarding and took to long to cool"
Nadelen: "Delayed for 90 minutes"
Voordelen: "L’équipage a été souriante et présente"
Nadelen: "le retard du vol à l’aeroport suite à une grève des contrôleurs français (région sud MARSEILLE) nous avons commencé à rentrer dans l’avion vers 17:35. Après surprise: 45 minutes fermés dans l’avion avant de décoller... rien offert aux clients... je trouve que serait un minimum de la part de l’entreprise. Finalement décollage vers 18:42 - le vol aurait dû partir à 16h"
Nadelen: "We didn’t take it. Although it was scheduled for a 6:50 am departure it was delayed until noon and we would have missed our flight from London to the U. S. It was very hectic and frustrating trying to find another flight. We got NO help from ez-Jet. Luckily TAP Portugal was extremely helpful and we did make our Delta flight with lots of extra help from them."
Voordelen: "Started boarding in plenty of time. Bus to plane. On time. Easy. Friendly. Check in at Marco Polo a bit confusing with self service but once we figured it out it was good. Didn’t try food and no entertainment on a one hour flight-not needed."
Voordelen: "The crew were good. Friendly and worked hard throughout the flight."
Nadelen: "Check in at Antalya was late opening, very disorganised and seemed incapable of dealing with what is a relatively small aircraft. Not easyjet’s fault, but Antalya is very poor, very much like the Greek island airports. Flight was a about 2 hours late."
Voordelen: "Flight was smooth and price was good."
Nadelen: "We tried to check in online but website wouldn’t allow us. When we arrived at airport we discovered that was because we were assigned standby status. At no point during the booking process did we receive any notification about standby status. This lead to a very stressful 90 minutes waiting to find out if we would make the flight."
Voordelen: "Excellent pilot communication an great flight attendants."
Nadelen: "No complaints"
Nadelen: "They didn’t be organized"
Voordelen: "Crew and service was excellent"
Nadelen: "Boarding was unfortunately a bit of a mess. I was seated in the last row but had to board through the front, with rear boarding opening later."
Nadelen: "No information, deley after deley and no reps or updates."
Nadelen: "J’ai déposé mon bagage à main au pied de l’appareil et surprise en arrivant à Bruxelles : PAS DE VALISE ! Je suis à Bruxelles pour le week-end , il neige et fait -8 degré dehors et toutes mes affaires d’hiver sont dans la valise . Comment ma valise a t elle pu être oublié au pied de l’avion sur la piste à Bordeaux ????"
Nadelen: "Le chaos au moment d'embarquer. Trop de monde entassé devant la porte. Pas d'endroit ou s'assoir. Mise en soute de mon bagage à main au dernier moment."
Voordelen: "Quick and easy boarding"
Nadelen: "beaucoup de bruit au décollage. sièges pas à côté avec ma fille de 12 ans"
Voordelen: "La ponctualité du vol"