Vind goedkope vluchten vanuit Armenië naar België

Voordelen: "Seat comfortable."
Nadelen: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."

Voordelen: "Food was amazing"

Voordelen: "Walked away from plane."
Nadelen: "The seat was the most uncomfortable I’ve sat in for some time. No in seat charge option."

Nadelen: "We had a delayed flight from Mykonos to Athens and the airflight company did nothing to help us."

Voordelen: "No friendly at all ZERO service almost we lost the flight. Never recommend to anyone"
Nadelen: "Fire the person on front."

Nadelen: "Long delays, sat on the runway for 3 hours and they kept telling us it would just be a 10 minutes longer"

Voordelen: "The Crews welcoming, friendly and helpful"
Nadelen: "It’s nit necessarily comfortable... really hard to sleep"

Voordelen: "The food was great and the flight attendants were very nice!"

Voordelen: "Crew was helpful and polite"
Nadelen: "Apparently Aegean has stopped offering candy before take off. That's a pity as this was a nice (and presumably low cost) way of differentiating from other Star Alliance airlines. Food was mediocre and there was no in flight entertainment."

Voordelen: "Oui"
Nadelen: "Repas"

Voordelen: "Fast and on time easy check in and kind stuff"
Nadelen: "To make the mobile application more friendly in mobile check in online ( copy all the passenger details automatically including the PNR for the boarding process and not ask again the same details that we fill in the tickets that anyway in the system see Ukrainian airline application for example"

Voordelen: "Everything went well."
Nadelen: "The food."

Voordelen: "L’embarquement a été super rapide. L’équipage très sympathique et souriante. Pas de turbulence et sortie de l’avion rapide."
Nadelen: "Rien à dire"

Voordelen: "Personnel très aimable et accueillant"
Nadelen: "Repas très mauvais"

Voordelen: "Le vol a été assez agréable. L’embarquement c’était un des plus désorganisés que j’ai vu. Il avait au moins 4 files pour finir dans la même porte. Je pense que le terminal 1 B ´aide pas à ça mais un peu plus de personnel pour diriger les passagers ne serait pas mail. Pendant le vol le repas était sympa e bon. ."
Nadelen: "L’équipage pourrait être un peu plus gentil. Une des hôtesses devait être dans un jour compliqué vu qu’elle n’a pas lancé un seul sourire à personne"

Voordelen: "Embarquement à l’heure Personnel agréable Petite douceur offerte juste après le décollage"

Voordelen: "Vol à l’heure, très efficace et personnel très aimable"

Voordelen: "Vol à l’heure, très efficace et personnel très aimable"

Voordelen: "Great service, crew and good food"
Nadelen: "One hour delay"

Nadelen: "I booked for baggage through kayak and had to pay again. What a scam"

Voordelen: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Nadelen: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"

Voordelen: "Good planes. Kosher food was awful. No entertainment."

Nadelen: "The food was all meat and I am a vegetarian"

Nadelen: "Disembarkation via buses. Not great."

Voordelen: "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."

Voordelen: "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."
Nadelen: "Le check-in online n'était malheureusement pas disponible. Certaines difficultés rencontrées avec le site internet faisaient en sorte que la procédure pour obtenir la carte d'embarquement prenait légèrement plus de temps."

Nadelen: "Again the airport. Its not the airlines fault, but to have ONe set of toilets in a whole airport wing is unacceptable."

Voordelen: "Flights were on time."
Nadelen: "I was charged for the bags. I didn't know that I was spouse to pay for the bags since the itinerary doesn't show clearly what type of ticket I have!!"

Voordelen: "Tout parfait"
Nadelen: "Rien de relou"

Voordelen: "Service très agréable personnel sérieux et appliqué"
Nadelen: "Rien à signaler"

Voordelen: "Nothing"
Nadelen: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."

Voordelen: "Nice crew"
Nadelen: "No tv"

Voordelen: "Had to pay to check my bag in. Even though it was a patronize."

Voordelen: "They give you a hot meal, even on a short flight."
Nadelen: "Their dimensions for carry on luggage are smaller than the industry norm. As such, bags that most any other airline would consider carry on, must be checked for 40 Euros on Aegean."

Voordelen: "I was tricked into not having checked luggage by your website. I had to pay for checked luggage. Your site is responsible. I should receive a reimbursement for this incident."

Voordelen: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."

Voordelen: "Everything was fine."
Nadelen: "I liked everything"

Voordelen: "Everything"

Voordelen: "Personnel tres souriant. Sièges confortables. Collation agréable. Coloriage pour les enfants. Embarquement prioritaire bien géré."
Nadelen: "Longue attente au moment de l'embarquement. Et avion en retard."

Voordelen: "Friendly people, quick service."
Nadelen: "They charged 35 euro for one luggage. That's too high and nowhere during my reservation did it say that, KAYAK!!!"

Voordelen: "Snack was a light meal of pasta with melted white cheese & spinach, bread sticks, and a pastry/cookie. Yummy!"
Nadelen: "Plane remained on tarmac for 45 minutes before leaving causing us to be about 1 hour late."

Voordelen: "Amazing service from check in to onboard. Would definitely fly again."

Nadelen: "boarding took for ever. service from the cabin crew was not good. no entertainment."

Voordelen: "It was on time, the food was excellent, comfortable"
Nadelen: "It was cleaned, good food, duty free shop and the service"

Voordelen: "Boarding was efficient but we sat on the plane for over an hour before leaving. Then when we deplaned, we were not told that we are not connected to a tube and would have to go down stairs to go to a bus which will bring us to the airport. The weather was blistering cold ! The same taxi in and out delay happened on the connecting flight to London and we arrived London at 2pm instead of 10:30am. Food was mainly carbohydrates. Entertainment was absent except for a screen showing a trailer of featured locations in Athens."

Nadelen: "delayed departure and late notification of delay at 20 minutes to departure board said go to gate, at gate there was a 30 minute delay announcement then there was a further delay when we boarded"

Voordelen: "Comfortable, friendly attendants, good food served."
Nadelen: "There isn't entertainment, however, it was very comfortable and relaxing."

Voordelen: "The flight was posfond in tel aviv by 45 minutes"

Voordelen: "Buena atención del staf"
Nadelen: "Facilidad de check in .y buena atención durante el vuelo"

Voordelen: "Timely, clean, friendly crew."

Voordelen: "Good service, lacking entertainment but it was a 3 hr flight so that's OK. friendly crew and clean."

Voordelen: "Tooth paste and brush that airline gives out is amazing. Food is delicious"

Voordelen: "helpful and friendly crew"
Nadelen: "more comfortable and spacious seats."

Voordelen: "Passengers are not polite."

Voordelen: "Na"
Nadelen: "Na"

Voordelen: "Rapport Qualité/prix. Ponctualité. Confort."
Nadelen: "Personnel de cabine pourrait être plus serviable.."

Voordelen: "Hotess"
Nadelen: "More hotess"

Voordelen: "Flight was smooth, crew was nice"
Nadelen: "Our 3 luggages are lost. Three days in Italy, me and my 2 boys have no clothes and no toiletries. We’ve called Aeroflot everyday and still haven’t been found. This is the first time in my life I’ve lost my luggages."

Voordelen: "I was able to move to a better seat with extra leg room."
Nadelen: "Boarding — the plane doesn’t come to the gate. Everyone got on a bus and got driven to the plane. Then we stayed on the bus for almost 20 min. Inflight entertainment player was terrible. The screen was not working well. I gave up on it. No coffee service because of minor turbulence."

Voordelen: "Helpful person to check us in (though online check in didn't work)."

Nadelen: "Was forced to check in my carry on and it did not arrive with my other luggage. I’m still waiting for it."

Nadelen: "My luggage got lost. Meals very hardly not tasty."

Nadelen: "The organisation of the flight"

Voordelen: "Customer service as usual very poor."
Nadelen: "Sometimes smile at least and pay attention to passengers."

Nadelen: "Les foutus Boeing, les compagnies en profitent trop souvent pour diminuer le volume des sièges. Dans ce cas ci les quatre sièges centraux avaient au moins 10% de moins large que les deux rangées de sièges latéraux.. Fini Boeing dans mon cas..."

Voordelen: "Airbus À 320, on était capable de s' as soir au moins..."
Nadelen: "Je ne suis pas difficile, mais la cuisine Russe en avion..."

Nadelen: "Personnel antiphatique. Repas affreux et fonctionnement des écrans aléatoires."

Nadelen: "Delayed landing. No courtesy for business passengers"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Rien."
Nadelen: "Personnel hyper désagréable. Propreté aleatoiee"

Voordelen: "Crew was helpful and friendly."
Nadelen: "Cleanness has to be better. Toilets were old and dirty and smelly. Also cleaning crew did not clean the trash before us as I found trash in the pockets of the seat. Overall I could feel that the plane was too old and dirty. Also they can change the food quality. Too poor."

Voordelen: "We arrived safely"

Voordelen: "Service on Aeroflot is good -- helpful and friendly."
Nadelen: "We had several problems with our reservation. Our tickets on Kayak.com were sold through airfare.com. We received an email from aifrare.com confirming that we purchased two round-trip tickets. But we did not get seat assignments, and the confirmation number we received from airfare.com was incorrect. We only found out about the confirmation number when we tried to contact Aeroflot to get seat assignments. But contacting Aeroflot online was problematic. Instructions there would send us to screens/options links that didn't work. So, we called Aeroflot. They gave us the correct confirmation number over the phone, but sent us back to the website to get seats. And the website again was problematic. We did eventually get assigned seats, and we did make our flight from the U.S. to Moscow. But then our return flight was also problematic. We could not get seat assignments until we went to the airport for our flight home. Aeroflot then told us that I did not have a reservation. Eventually Aeroflot did recognize my reservation, but then told us that it did not have any seats together for my husband and me, unless we paid for an upgrade."

Voordelen: "Very professional pilot and nice crew."
Nadelen: "No entertainment."

Nadelen: "30 minutes de retard"

Nadelen: "Bloqué plus de 8h à Moscou. AUcune assistance. Lamentable."

Voordelen: "Direct flight"

Voordelen: "Everything was on time. The service was great."
Nadelen: "I liked everything."

Nadelen: "Went to SVO at 6 AM on June 11th for flight at 8:10 AM to Brussels. Waited in line to check-in untl 7:23 AM Because of long lines at check-in (Russia Day, apparently) and inadequate staffing for the large numbers, I succeeded in getting through passport control and security ten minutes before flight time, only to be told "no Flight" I had to buy another ticket for the next day at a second fare, all because of Aeroflot' s inadequate staffing. Aeroflot service desk only told me to " go back into the city" where I found an Aeroflot office. After meeting three staff members in succession there, they made no effort to make good on their error. I will avoid AEROFLOT on all future travel. Brussels and Amsterdam airports were so much better set up to handle the crowds"

Voordelen: "Rien."
Nadelen: "Le fait que le terminal et la porte d'embarquement soient changés 35 minutes avant le départ. Résultat: vol raté. lah"

Voordelen: "OK entertainment systems, professional crew"
Nadelen: "Next flight I'm gonna pay extra for extra leg room, felt like a tuna fish in a fish can"

Nadelen: "Les sièges trop petits"

Voordelen: "Food Service"
Nadelen: "English is a second language..."

Nadelen: "One flight was little late"

Voordelen: "Late departure but the flight crew made it up. Comfortable window seat. Breezed through customs."

Voordelen: "Everything was very good . Crew was for polite . Food menu was unbelievable . From wine to icecream."
Nadelen: "Was happy Pretty much with everything."

Voordelen: "Service."
Nadelen: "Seat."

Voordelen: "I had a feeling the service and the plane were for VIP persons."
Nadelen: "Nothing to complain of."

Voordelen: "Crew only!"
Nadelen: "I've got my daughters wheelchair broken"

Voordelen: "Quick and well organized"
Nadelen: "No entertainment"

Voordelen: "Aeroflot's advantage over other airlines is simply the convenience of time. The flight to Moscow from LAX is 11 hrs. with a 2 hour flight connection to Yerevan, my final destination."
Nadelen: "Isles are too narrow. Awful Food. No Wi-Fi. Entertainment system sucks."

Voordelen: "The check in staff was rude and refused to change the really bad seats they have assigned to us. They had the opportunity to do it but they just refused it ."

Voordelen: "Nothing"
Nadelen: "Junior varsity airline. Food was inedible. I'm only 5'9" but my knees were up against the seat in front of me. And they lost our luggage. Just say no."

Voordelen: "That we landed safely."
Nadelen: "Crew was nasty. I got charged $50 to use the wifi and apparently the system was down. No tv screens they were down also. The food tasted really bad."

Voordelen: "A beautiful smooth flight"

Voordelen: "Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."
Nadelen: "Toujours pas de divertissement sur les Airbus A321 entre Moscou et Genève et bagages n'ont pas suivis."

Voordelen: "Globalement correct, mieux qu'en 2016 sur le même itinéraire."
Nadelen: "Checkin fastidieux malgré un web checkin la veille. Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."

Nadelen: "The flight was delayed for 1.5 hours. As a result I was late for my next flights, which I bought as separate tickets. Aeroflot didn't gave me any compensation. Airport coworkers were COMPLETELY impolite. Aeroflot members and workers were ABSOLUTELY IMPOLITE, IGNORANT and did everything to make money of me. Because of this, I lost 950$ in order to buy another ticket."

Voordelen: "A quick flight between Yerevan and Moscow."
Nadelen: "On boarding process is highly disorganized. They don't seat people by sections, everyone just crams together from multiple lines fitting their way into one to get on board."

Voordelen: "Crew was polite"

Nadelen: "The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my CC company."

Voordelen: "Never made on plane"
Nadelen: "The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side."

Nadelen: "entertainment, comfort"

Voordelen: "Very clean. Also, the crew members were so nice."

Voordelen: "Sufficient space between front seats"

Nadelen: "Give more informations if there is any problem or schedul"

Voordelen: "Nothing"
Nadelen: "Be on time, no delays!"

Voordelen: "Nice crew, great flight entertainment."
Nadelen: "N/A"

Nadelen: "Headphones sound had a static noise. Also flight was delayed."

Nadelen: "delay 3 times out of 4"

Voordelen: "It was ok."

Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Nadelen: "Better punctuality"

Voordelen: "Sitting by myself."
Nadelen: "Not being late by 4+ hours at my final destination and having to do one extra flight."

Voordelen: "There was nothing to like, I will not fly with this airline again if I can help it."
Nadelen: "Almost everything can be improved! The crew was trying to be helpful but obviously lacked the proper training, the seats are ergonomically incorrect, breakfast did not exist- I had to get a horrible lunch sandwich at 7 am, and the “complimentary water” consists of a gulp in a tiny half filled cup."

Nadelen: "At least one free drink on international 2 hours flight would be fair."

Voordelen: "Crew was OK"
Nadelen: "Business class seats are awful, as they are for all European flights. Regular seat with middle seat unoccupied. No entertainment at all (no movies, no music)"

Voordelen: "Easy to navigate crew speak English and friendly"

Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Voordelen: "полет был хороший, спасибо!"
Nadelen: "всё было хорошо!"

Nadelen: "need to move away from stereo type attire and serve the customer"

Voordelen: "Everything ran smoothly."
Nadelen: "Flight attendants a little cold but not nasty"

Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Nadelen: "Ear bud connector was broken"

Voordelen: "On vote pour le thème magnifique merci beaucoup"

Nadelen: "Flights were very late, had to take different flights, arriving 5h later and too late for an appointment. Very disappointed."

Voordelen: "Everything overall"
Nadelen: "Nothing in specific"

Voordelen: "Crew was friendly and helpful and spoke English. They kept bringing hot food. They found us a bottle of water because we wanted more. In flight screens had a lot of good content."
Nadelen: "Flight was very long and you are encouraged to stay in your seat all the time. They only offered 1 brand of free beer ha."

Voordelen: "Great flight lots of leg room"

Voordelen: "Nothing"
Nadelen: "At check in the website did not allow me to purchase checked baggage. I arrived at the airport and paid 80 Euros to check in my 12kilo bag. I bought I would be proactive and pay for the baggage for my return(only 20 euros). I received only a receipt for the 20 euros, but paid 63,250 drams. Something is shady and I feel duped. The flight was over an hour late with no explanation. There was a plane at the gate when we landed, which added to the tardiness of arrival. They were so non Chalant about so many people missing their connecting flights. It was like they already knew they were going to put us on Lufthansa 2 hours later... polish airlines Is awful- the airport personnel even worse. No one respects standing in line. Airport officials kept cutting into the security lines which literally cost me the 5 minutes that I could have made the flight. I am very diasspointed and kayak should not advertise this airline."

Voordelen: "The flight was on time, clean, comfortable seats, nice crew members"

Voordelen: "It was delayed, making me late for the connecting flight"

Voordelen: "Read above"
Nadelen: "Service on board was not nice"

Voordelen: "On time"
Nadelen: "Nothing"

Nadelen: "Carry on 8kg Chairs are very tight"

Voordelen: "No way to reschedule if NOT STAYING FOR HOURS IN LINE"

Voordelen: "the flight attendants were very nice."
Nadelen: "the fact that my carry on bag was broken when we landed in Poland and no one from the staff took even a second to guide us about what can we do about it. the entertainment system was not good at all and the movie section was poor. our flight from TLV to Poland was canceled and they didn't know about it until 4 hours before the flight!!! Not sure I will fly with this airline again in the future."

Voordelen: "The flight was on time and the crew was great"
Nadelen: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"

Voordelen: "Good seat that becomes a bed. A little short and narrow for me, but about 5000 orders of magnitude better than the seats in the economy torture chamber."

Voordelen: "Crew was friendly."
Nadelen: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."

Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Voordelen: "NOTHING...!!!!!! ZEROOO STARS....very unprofesionall...., this was my first and last time traveling with this aholes..........!!!"
Nadelen: "I don’t wana waste my time anymore talking about this f...... joke of company.......necer again"

Voordelen: "Boarding process was fine."
Nadelen: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""

Nadelen: "No wifi"

Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Voordelen: "Nothing. 0/10 do not recommend."
Nadelen: "The complete and total lack of a flight."

Voordelen: "Nothing"
Nadelen: "440am flight left late, ran to customs and begged to cut the line, while people complained at me and my wife, then landed and told my luggage is lost. The best part was when I was asked if I had lugggae insurance because they didn't want to look for my luggage"

Nadelen: "The entertainment system was broken in my chair"

Voordelen: "The crew are doing amazing job and making sure we all stay safe."
Nadelen: "What could have been better is us; the travelers/passengers. We need to follow every protocol and or precess or procedure put in place by our government and the airlines. United Airline is doing great job keeping us safe while we travel."

Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"

Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Voordelen: "service and timing were great"

Nadelen: "Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy"

Voordelen: "Seats were comfortable. The crews were helpful."
Nadelen: "Cleaner bathroom on the plane."

Nadelen: "Boarding was awful"

Nadelen: "30 min delay !"

Nadelen: "600€ for tiny space in the plane!!"

Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"

Nadelen: "2:30 de retard"

Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"

Nadelen: "Repas moins basique"

Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"

Voordelen: "The flight attendants were wonderful and the movies and space for the kids was great!"

Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Voordelen: "That there were no group calls for boarding"
Nadelen: "My seat"

Nadelen: "Water could have been served complementary"

Nadelen: "Overbooked, no room for carry-on luggage"

Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."

Nadelen: "Propreté de l'avion à l'aller."

Voordelen: "The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us."
Nadelen: "Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help."

Voordelen: "Retard de 45 min"

Nadelen: "It was very cold they need to lower the temperature."

Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Voordelen: "Nothing really"
Nadelen: "Late boarding, had to check the bag, had to wait forever when landed in the plane"

Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Voordelen: "L’embarquement etait rapide on a décollé à l’heure"

Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."

Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"

Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Voordelen: "comfortable leg space"

Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Voordelen: "Excellent service. Friendly staff."

Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"

Voordelen: "l acceuil et personnel tres sociable"

Nadelen: "Retard et bagages perdus"

Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"

Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"

Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"

Voordelen: "We loved the movie."

Voordelen: "Rien"
Nadelen: "6 heures de retard à destination dans l'indifférence totale"

Voordelen: "Nothing special"
Nadelen: "No newspaper"

Voordelen: "The stewardess"
Nadelen: "Food"

Nadelen: "Problème à l'enregistrement en ligne car mon billet Air Canada n'existait pas dans la base de données Brussels Airlines. Cela m'a valu presque 2 heures de téléphone avec Air Canada (0.15 euro la minute). Et puis au comptoir d'enregistrement, nouveau gros problème, celui-là très grave à mon sens. L'agent de comptoir m'a dit que je n'avais pas d'ESTA, donc que je ne pouvais pas partir, alors que j'en avais un. En pleine panique, j'ai appelé ma mère qui heureusement a retrouvé en 5 minutes dans son ordinateur mon numéro d'ESTA. Cela m'a causé une très grosse frayeur, car c'était presque le moment de la fermeture de l'enregistrement, et m'a vraiment gâché le voyage. Je me plains donc franchement du manque de gentillesse et de la qualité du service de l'agent de comptoir. Je précise que j'étais en billet retour, donc il aurait été facile à l'egent de penser que j'avais un ESTA puisque j'avais fait escale à Chicago aussi à l'aller."

Voordelen: "C est le meilleure pays de l Europe"

Voordelen: "Also a good airline, though the a la cart..."
Nadelen: "The a la carte approach that includes charging 3 euros for water. I mean, seriously?"