Vind goedkope vluchten vanuit Atlanta naar België

Voordelen: "The crew was great and friendly"
Nadelen: "How can you ran out of wine on a flight"

Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"

Nadelen: "We were late, no TV screens, bad food and I can go on and on"

Voordelen: "Food was pretty good"
Nadelen: "Crew rude and disrespectful. Switched my mother’s seat without even telling us..to a middle seat"

Voordelen: "The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice"

Voordelen: "The overall was a pleasant flight"
Nadelen: "It’s really difficult to figure out how to use the entertainment, specially how you can listen or watch a movie , for my parents that are not English speakers they just couldn’t use it so really boring!!!"

Nadelen: "More space and room seating"

Nadelen: "I was in economy. But the legroom was very poor. The next leg of my trip was also in economy, but was much more comfortable with seats further apart and more room under seats. So, you're taking a chance."

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Voordelen: "Good crew and friendly"
Nadelen: "Food was not good for lunch as if it was spoiled. I knew two others that did not eat I am 6.0 and seats were tight but that is common across all airlines"

Voordelen: "Nothing much what a terrible ariline"
Nadelen: "Turkish Ailines delayed by 5 hours. had a long layover fo 24 hours in Istanbul, forced to pay for my visa and was not even give a receipt by immigration. I think hey pocket the money"

Voordelen: "We were traveling with 3 kids and were 2 adults - one of our tickets needed an upgrade as the itinerary were booked separately - my mother happened to travel with us last minute to help me with the kids during travel. Other than the hefty price tag - the crew were helpful and overall the flight was nice."
Nadelen: "Hefty upgrade price tag but a good flight otherwise"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Crew."
Nadelen: "Seats are uncomfortable, not enough leg room."

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Voordelen: "Everything! Food was amazing!"

Voordelen: "The crew is phenomenal"
Nadelen: "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."

Voordelen: "It was on time"
Nadelen: "The seats are so crammed together and for 11 hour flight it became quite uncomfortable after a few hours"

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Voordelen: "The friendliness and the ease of flying alone."

Nadelen: "La cuisine est vraiment horrible"

Voordelen: "Great hospitality for a reasonable price - crew very attentive"

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Voordelen: "I liked that I had knee space which made he more comfortable. There was a lot great movie options. The food was good."
Nadelen: "The air in the plane was smell."

Voordelen: "New airplane good service good flight attendant depart on time"

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Nadelen: "The food was a bit tastless"

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "Meals were delicious and Cheese sandwich and muffins were served at request after the meals were served."
Nadelen: "Comfort of the seats."

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Voordelen: "Rien"

Voordelen: "Everything is just done way better than all the other airlines flying to Europe from America !!!"

Voordelen: "we ware attisefy for are first time in bisness clas"

Voordelen: "Everything is included! No extra fees!"

Voordelen: "Safe arrival."
Nadelen: "Being denied of wine drinks after 2nd tm."

Voordelen: "Hospitable"

Nadelen: "Repas"

Voordelen: "I like the food and the service plus the entertainment on the Telvision"
Nadelen: "Excellent 10.0 Feb 6 2016 The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted."

Voordelen: "Food was pretty good. There was a large selection of entertainment options which was nice. Crew seemed pretty friendly. USB and plug point are extremely nice."
Nadelen: "There isn't a lot of room in front of seats to place personal items. The cleaners did not so a good job, as trash was found in pockets."

Voordelen: "The flight attendants were helpful and did extra to make the experience more enjoyable. They served with warm and sincere smile. Service and food were good."
Nadelen: "Comfort seats are missed greatly. Boarding area and process should be revised/reviewed for improvement."

Voordelen: "Crews were cooperative."

"It was comfortable and organized."

Voordelen: "Nothing, was scheduled to depart at 10AM, is 3 PM and no info whatsoever."
Nadelen: "Taking ownership of the issue by the staff at the counter."

Voordelen: "Good services"

Voordelen: "Everything"
Nadelen: "Nothing"

Nadelen: "Leg room and seats are uncomfortable"

Nadelen: "Some of the crew. Eapecially first class was slow and poor at communicating"

Voordelen: "The crew was super friendly and attentive"

Voordelen: "That the flight was a very reasonable price"
Nadelen: "The flight was packed there was no separation of people for the convir 19 the seats were very close together my knees were touching the seat in front of me"

Voordelen: "Nothing"
Nadelen: "Everything"

Nadelen: "They need to stop selling the flights at full capacity"

Voordelen: "Quick Flight and nice crew."
Nadelen: "The crew wasn't the problem at all. Some of the passengers were just being obnoxious and sitting next to their friends not what their seat numbers were. The BIGGEST problem are the packed planes with no social distance between passengers which is a HUGE concern for me."

Voordelen: "Staff was nice."
Nadelen: "Nothing really"

Nadelen: "Accommodates"

Voordelen: "The overall flight was good!"
Nadelen: "Maybe make sure that communication between connecting flights are quick and efficient."

Voordelen: "Movie selection and comfort of seats"
Nadelen: "They somehow “lost” luggage for half the hee passengers, and we had to wait for 2 hours by the carousel for them to “find” it. Totally unacceptable."

Voordelen: "Nothing"
Nadelen: "Boarding process"

Voordelen: "Crew was super helpful."
Nadelen: "Seats could use better cushion"

Voordelen: "Everything was great"
Nadelen: "Nothing"

Nadelen: "Landing"

Nadelen: "Didn't get snack. WiFi entertainment wasn't working."

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Nadelen: "Flight was cancelled, some staff I dealt with to rebook had some attitude issues, others where fine. Overall not very transparent throughout the process. Definitely could've been much more helpful."

Nadelen: "I had little leg room"

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Voordelen: "The greatest part of the trip for me was the smooth landing."
Nadelen: "I wanted a voucher ride but they only needed a few volunteers."

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Voordelen: "ABSOLUTELY NOTHING!"
Nadelen: "At 12:40 p.m. we boarded American Airlines flight 1350 in ATL, just to SIT on plane for 1 1/2 hours (half the time with NO AIR). Computer problems. Had to get off plane, then had to wait in 3 lines. Agents were so UNPROFESSIONAL! Kept saying flight would go... DID NOT go until another plane came in at 9:00 PM! We, needless to say missed our connecting flight to SYDNEY and had to wait til next day and fly to SAN FRANCISCO, then to MELBOURNE, then on to Christchurch. We MISSED out on TWO DAYS of our short trip! which included missed reservations!!"

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Voordelen: "I had someone waiting on me at the gate to escort me to the plane! Great service!"
Nadelen: "I called the American 1-800 number and was initially greeted with the worst customer service I’ve experienced. I wish i knew her name. I hung up and called back and was helped so well by Anna."

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Voordelen: "tout le service en général."
Nadelen: "rien"

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Voordelen: "How fast they had us in the air (5 min early)."
Nadelen: "In their rush to leave, they didn't communicate with the on board crew about overhead bins and I was forced to check a priceless item that I purposely wanted with me in the cabin. The overheads were empty above my own seat. I wasn't allowed to go back and reclaim my bag because they had already taken it. And they were completely indifferent to my situation, which isn't surprising given they didn't understand the value of my item. Thus, I had a full blown panic attack for my entire 2 hour flight, my medicine being one of the items also in my now checked bag. It was too late, my bag was taken and thrown under the plane by the time it struck. And the flight attendants also had on perfume that brought on a tension headache due to my sensitivity to scents. Considering they work in a recycled air tube, this seems like a vast oversight on their part and should consider that not everyone can handle even the faintest of perfumes. It may not seem like a big deal to them, because mental illness is still seen as a made up thing, but it was enough of a trigger that I will not fly American Airlines again."

Voordelen: "The airplane was modern, clean and comfortable and the flight was on time"
Nadelen: "Everything was good"

Voordelen: "On-board staff were professional and kept everything running smoothly and with great communication from the pilot."
Nadelen: "Claiming baggage at LaGuardia was an hours-long process for everyone on the flight leading to raised tension and lots of tired folks on what was already a late (and delayed flight)."

Nadelen: "The flight was late"

Voordelen: "VEry good Cabin crew and the plane was reasonable new"

Voordelen: "Très bonne compagnie"
Nadelen: "un avion un peu plus moderne"

Voordelen: "Ease of travel"
Nadelen: "The food was horrible on the plane"

Nadelen: "Pas de repas d'inclus"

Nadelen: "Retard pour embarquement, aéroport pas facile très très longue distance à faire plus contrôle supplémentaire failli pas le faire malgré une heure trente d’escale prévu. Transport par autobus pour l’avion... ouf pas reposant et vol super plein pas d’espace pour bagages cabine"

Voordelen: "Entertainment and comfortable seats"
Nadelen: "They could have given us some snacks or something"

Nadelen: "Crew could be friendlier."

Nadelen: "More clearly written policy about baggage allowance"

Voordelen: "there was high wind warnings and we had so much turbulence even a few seconds before the landing but the flight crew landed us safely regardless. hats off to them!"

Voordelen: "L’equipage"
Nadelen: "L’espace 0,"

Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."

Nadelen: "Vol annulé à la dernière minute. Service à la clientèle incapable de nous aider à trouver un autre vol et montrer de l’empathie."

Nadelen: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Nadelen: "Le vols a été retarder à partir de Québec. J’ai donc du courir à travers l’aéroport de Montréal pour attraper ma connection vers Edmonton. Arrivée à l’intérieur de l’avion, les compartiments à bagages à main étaient pratiquement tous plein. Eu beaucoup de misère à éviter de mettre mon sac à dos sous le siège devant moi. Chose que je déteste car je suis très grand et j’ai besoin d’espace pour mes jambes. On a finalement trouvé un endroit à inséré mon sc à dos après avoir argumenté avec l’agent de bors."

Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"

Voordelen: "Même assis à l'arrière, l'espace pour les jambes est résonable. Rien à voir avec les boing 777."
Nadelen: "Rien."

Nadelen: "L'agent de bord ne parlait pas français et il faisait très froid dans l'avion"

Voordelen: "Rien"
Nadelen: "Que des retards. Informations transmises erronées. Entreprise contractuelle à Venise et nous rappellent qu’ils ne travaillent pas pour AC"

Voordelen: "Vol Bucarest-Montreal. L'equipage mega gentil. On est arrivé avec 30min plus tot que prevu"
Nadelen: "Le confort - 9h dans un siege en survolant l'Ocean (tu vois rien) et aucun ecran pour te dire ou t'es, aucun aucun ecran pour divertissment, tu peux louer une tablette à 10$ pour avoir les films et un peu de divertissment. Mais il y aurait aucun probleme si le prix du vol etait à 50% que le vol Lufthansa avec le confort necessaire. Comme j ai dit c'est un low cost à prix normal et je ne trouve pas normal."

Voordelen: "Tout"
Nadelen: "Une collation aurait été appréciée"

Voordelen: "Gentillesse de l’agentde Bord Carlos"

Nadelen: "Aucune place pour les jambes."

Voordelen: "L’embarquement s’est bien déroulé, le vol était à l’heure."
Nadelen: "L’équipage avait des sourires forcés et était plutôt bête avec les gens, ça paraissait qu’elles n’avaient pas le goût de travailler. Aussi aucun repas ou au moins snack servis sur un vol de presque 5h, c’est assez cheap, on a eu droit une fois des rafraîchissements, sinon de l’eau seulement. Aux prix qu’on paie nos billets, on devrait avoir un meilleur service et un sourire. Ça fait dur comparé à d’autres compagnies aériennes."

Voordelen: "à l'heure"
Nadelen: "Les appareils utilisés pour Québec Montréal et vice verso, sont bruyants au maximum. Ils sonnent la tôle."

Voordelen: "Le personnel est aimable"
Nadelen: "Lors du vol Montreal-Miami les repas ont ete servis trop tard et il n'y avait plus rien à choisir. Il n'y a plus de télé ni de radio pour passer le temps à moins de louer ."

Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Voordelen: "L'efficacité de l'embarquement."
Nadelen: "Aucun divertissement."

Voordelen: "Great attitude of the crew & staff! Similar feel to SW personable ,professional people."
Nadelen: "Thrifty Canucks are cheap on the snacks, both size & quality, but then it's a two-hour-nap-flight so no big deal"

Voordelen: "Mauvaise expérience, une de mes valises détruite et beaucoup de difficulté à avoir un retour suite à p’ Incident et aucune indemnités de votre part, très decu de air Canada ....!"
Nadelen: "Pas avoir mes valises le jour que je suis arrivé au Pérou ....! C’est la primer fois que ça m’arrive ...!"

Voordelen: "I arrived safely"
Nadelen: "I didn't appreciate losing my luggage as I came to Canada for a wedding and I didn't have access to my things. The flight was direct so I don't understand why my luggage was lost."

Voordelen: "La synchronisation des vols n’étaient pas stressant"

Voordelen: "Amabilité du personnel"
Nadelen: "Pas assez de place pour les bagages"

Voordelen: "It was quite and smooth"
Nadelen: "I have never been so hot on a plane. Even with the air blowing on me I was sweating! It was crazy hot!"

Nadelen: "Flight was delayed 33hrs and no accommodations were provided to us; no vouchers nothing! They didn’t even have a rep at their desk at the airport to answer any questions; just a sign with a number to call."

Voordelen: "They got us late to Toronto with my little child and I decided to spend the night in TO. My child has fallen asleep and there ha No way we could make the connection no matter how much I rushed."
Nadelen: "Small aircraft last min bags check in etc. delayed flights Ground staff in Atlanta is good but in Toronto: very rude"

Voordelen: "We arrived alive."
Nadelen: "The water lines on the plane froze. The flights were delayed, but the staff still made us que up and stand in line for two hours."

Voordelen: "Le vol était à l’heure précise"
Nadelen: "Pas de cuillère pour manger ma soupe et la bière était chaude"

Voordelen: "The young competent Air Canada staff at the gate and her supervisor were kind enough to give me the last seat for the 11:45 am flight to Toronto on Dec 18th, 2017. After more than 24 hours stranded in Hartsfield-Jackson Atlanta International Airport due to power outage on Dec 17th, 2017, I was so relieved as I sat on my seat, when an air hostess asked if I would like a seat in business class. She said they randomly upgrade passengers to business class when seats are available. So it all ended well, I got home to Toronto safely in (business) class. Thank you Air Canada !"
Nadelen: "There were no Air Canada personnel to help us, inside the international terminal during the power outage at Hartsfield-Jackson Atlanta Airport on Dec 17th 2017. It would have really helped, even if only one personnel showed up at the gate to provide support and some reassurance."

Voordelen: "on time, easy to board"
Nadelen: "no snacks at all . would appreciate some peanuts with my drink or something."

Voordelen: "Ease of service and efficiency."

Nadelen: "45minutes pour mon fauteuil"

Voordelen: "Le vol s’est bien deroulé dans les temps requis (un peu en avance actuellement) et il y a beaucoup de films disponible avec sous-titrage. Le personnel aurait pu etre plus sourisnt mais c’est bien"

Nadelen: "Retard"

Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."

Nadelen: "Was forced to check my carry on bag, even though it was the proper size and weight."

Nadelen: "En cas de retard nous le communiquer. Nous sommes dans l'embarras à savoir si nous pourrons être en temps pour le relais pour le prochain vol. Pour une personne âgée c'est stressant. Merci"

Voordelen: "I got upgraded to business. I was very happy, because my day in Atlanta was exhausting, and that made the whole thing excellent. Harry Giles"

Voordelen: "Everything went smoothly & everyone was helpful"
Nadelen: "Nothing every thing went well"

Voordelen: "This was a boring flight which is a good thing, no drama, no mechanical problems, no weather problems. More leg room than an overseas flight."

Voordelen: "Had a great experience on Air Canada. Would not hesitate to use again."

Voordelen: "The boarding was smooth. The attendant at the checking was very friendly and courteous, the website information on the luggage weight was incorrectly worded and we had to transfer some of the clothing to a carrying on bag. The wheelchair attendant was very friendly and courteous she made my mother feel relaxed since it was her first time traveling alone as a disabled person."
Nadelen: "A snack should have been served. Only juices were served. An announcement should have been made for layover passengers to purchase food at the airport if they are unable to purchase on board with a card."

"Pas de repas pour 6h de Vol"

Voordelen: "Price line is better not thief like you yu take my money for nothing my husband not traveling your given me fake tickets . bring my money back on my account. am gonna take to court yu fukin beach.yubstolen my money"

Nadelen: "Passengers were packed too tight. I had a woman put her but in my face while I was seated, and hit me in the head with her bag while she tried to get out of the way of another passenger."

Voordelen: "l’atterissage parfais"

Nadelen: "Il faisait chaud dans l’avion"

Voordelen: "Crew was very nice"
Nadelen: "They could’ve offered free snacks instead of only offering items for purchase."

Voordelen: "The crew was kind and smiling (not like the worst crew I’ve ever had Brussels Airlines)"
Nadelen: "The food"

Nadelen: "Aucun repas"

Nadelen: "Aucun repas"

Nadelen: "Pas de repas d'inclus"

Voordelen: "I really liked the entertainment on board. Made the flight go by so fast."
Nadelen: "Better snacks"

Nadelen: "Nothing"

Nadelen: "Vol retardé de presque 4h"

Voordelen: "Pas grand chose"
Nadelen: "L’avion, peu de place Pas de divertissement Pas de film Très etrpit"

Voordelen: "Aucun retard. Siege spacieux"
Nadelen: "Nourriture infecte.. burger Aucun système de divertissement a bord, jai du télécharger l'application united a la dernière minute dans l'avion avec mes propres donnees et ca ne fonctionnais pas sur mon android... Tres décevant comparativement a air canada qui fait aussi partie de star Alliance"

Voordelen: "Everything was as I expected"
Nadelen: "Nothing flight got us into Paris early"

Voordelen: "Le personnel sur ce vol été très serviable et présent."

Voordelen: "Avis général Embarquement"
Nadelen: "N'était pas trop à l'aise. Et nous avons dû payer nos bagages. Triste."

Voordelen: "Very nice and friendly crew"
Nadelen: "Food was awful and no choices and we have to pay for it + they should rent iPad to the passengers"

Voordelen: "United Airlines"

Nadelen: "The worst flight of my life. Seats are awfully inconfortable for a night flight. I couldn't sleep at all. Screens are really annoying, most people don't know how to turn them off and they run advertisements all night long, nobody from the crew cares. Wifi app wouldn't stream anything on my phone. Im really sad that I will have to have the same night flight back to Houston."

Voordelen: "Professionnel"

Voordelen: "Tout est fluide: l'embarquement, l'arrivée, les bagages.. On était même arrivés avec 18 minutes d'avance!"
Nadelen: "On donne assez à boire mais presque rien à manger..."

Voordelen: "Assez à boire et à manger, on nous a donné ce qu'il fallait."
Nadelen: "Les écouteurs sont de piètre qualité. On ne peut donc pas regarder un film d'une manière convenable."

Voordelen: "Efficient boarding."
Nadelen: "N/A"

Voordelen: "Système multimédia sans fils fonctionnant sur nos appareils. Téléphone, tablette, etc."
Nadelen: "Siège pas assez large. Jouer du coude pendant 8hrs c'est pas amusant."

Voordelen: "La ponctualité"
Nadelen: "Le type d'avion."

Voordelen: "Le service à bord était impeccable."
Nadelen: "Les sièges sont nuls (ergonomie douteuse). L'espace pour les jambes n'es pas convenable (trop étroite et la patte du siège avant oblige d'avoir une jambe de travers). Système d'information de la position de l'avion est nul (pas assez complet), peux pas savoir combien de temps il reste au vol."

Voordelen: "Avion en bon etat"
Nadelen: "Hôtesse désagréable et 1h30 de retard pour un vol de 1h45"

Nadelen: "Avion retarder plus de 3h , attente dans l’avion !"

Nadelen: "Seulement 1 choix de sandwich"

Voordelen: "Comfortable. Good entertainment and good service. Crew was nice"
Nadelen: "Missed our flight from Brussels to Zurich. United said we were booked on next flight six hours later. Gave us vouchers and that was it. Went to check in and the carrier said sorry you can’t board United did not book you. The voucher just has prior info and this flight time. So we missed getting on that flight 3 total hours on the phone with United and they did nothing but put us on hold. Thank you to Brussels air who finally after many years and frustration helped us so we could leave. More than 10 hours later than we should have. Horrible experience and we lost a day of vacation and pre paid plans for the evening I will never use kayak again for international flights. As that was part of the problem per United (probably BS but won’t ever risk it again) and will never use United airlines again as their customer service and lack of caring showed that companies true colors. I hope the rest of this dream vacation is better than this nightmare was."

Nadelen: "Flight was delayed, causing us to miss connecting flight."

Voordelen: "Service rapide, arrivé 30 minutes à l’avance"
Nadelen: "Pas de tv, ni de repas, collation seulement"

Voordelen: "l'avion est finalement arrivé!"
Nadelen: "5+ heures de retard changement d'avion vers avion vieux (écrans microscopiques) places réattribuées aléatoirement"

Voordelen: "Les sièges et l’équipage en général. Le divertissement et le confort."
Nadelen: "Propreté et embarquement à CDG. Pas de menu enfant."

Voordelen: "La rapidité de l’embarquement"
Nadelen: "La largeur des sièges"

Voordelen: "La ponctualité"
Nadelen: "La largeur des sueges"

Nadelen: "Trop de délai itnutile. L'embarquement a été décalé de 5h! Le WIFI est payant à Chicago et la bouffe coûte chère pour de la mauvaise qualité. Le retard est du parce qu'il n'y avait pas d'avion, personne nous dit pourquoi. Finalement, on embarque et apres avoir attendu 30 min, on nous désembarque parce que l'Avion n'était pas prêt, l'équipe d'entretien n'était pas disponible! finalement, on rembarque pour de bon mais on a attendu un autre 30 min sans nous dire pourquoi. L'équipage fait comme si tout était normal mais on voit par la fenêtre qu'il y un camion de service qui essait de réparer de quoi derrière l'avion. On nous fait embarquer alors que rien n'est prêt. La personne qui s'occupait des baggages a pris 20 minutes apres notre embarquement avant de s'amener. C'était extrêment désorganisé."

Voordelen: "Départ à l’heure"
Nadelen: "Siège peu confortable, température trop chaude dans la cabine"

Voordelen: "Depart a l’heure. Embarquement rapide"
Nadelen: "Pas beaucoup de place. Pas de repas offert, pas de film"

Voordelen: "Départ et arrivée à l’heure"
Nadelen: "Payer pour avoir la télé. Ne pas avoir de repas sur un vol de plus de 5 heures"

Voordelen: "Départ et arrivée à l’heure"
Nadelen: "Très étroit. Équipage peu sympathique"

Voordelen: "The price, the mango sorbet, short flight into Belgium, the coffee, the water being offered often"
Nadelen: "The tray was very dirty and obviously had not been disinfected from the previous flight. So I brought it to the attention of one of the crew members, and I felt like she made fun of me in front of other passengers for not liking my tray dirty; and she got a little paper towel for serving, wet it with a bottled water, and wiped my tray quickly. Not hygienic at all and not a word of apology. AIR FRANCE is so much better when it comes to customer service! Also I did not like the constant interruption on the speakers, very loud in my headsets and difficult to watch a movie on tiny screens. The crew members seemed very bossy and uncaring, if not actually rude."

Voordelen: "Price"

Nadelen: "Je n'ai pas aimé être forcé d'acheter un billet de retour au québec lorsque je ne sais pas quel date je vais revenir. On ne me laissait pas prendre l'Avion sinon. L'information dites par l'employé cest avéré fausse, car une fois au Nicaragua on ne ma pas demande un billet de sortie. Une chance que j'Ai pu le canceller à l'intérieur de 24h. Sinon jai été satisfait du service."

Nadelen: "Je suis arrivé 13 minutes avant le decolage et lequipage na pas voulu me laisser monter dans lavion. J'ai du prendre un vol trois heures plus tard pour fort lauderdale alors que mon pere etait hospitalisé a miami. Personnel tres peu comprehensif une femme a même rit de moi lorsque j'ai dit que mon père avait eu un accident. Cependant le vol etait etait avec air canada et non united"

Voordelen: "- The plane was ultra modern and extremely comfortable (and not full). - We did a Washington-Paris in less than 6 hours. Tail winds helped, but also the timeliness of the process (boarding, baggage recuperation, etc). - Food was excellent although not a lot (the General Tso Chicken was very very nice, the icecream as dessert was good) - Great movie selection"
Nadelen: "- Breakfast was so so. - Free headphones offered are not great. - Not much, all the rest was good!"

Nadelen: "Carte d'embarquement remise par Brussels Airlines à Marseille non valable à l'embarquement! Nouveau gros coup de stress dont je me serais bien passée. Visiblement, il y a des gros problèmes informatiques enrtre Air Canada et Brussels Airlines"

Voordelen: "I was put up in a hotel"
Nadelen: "I never received my luggage. I waited hours and Swissport never filed a report. I did see the Brussels flight I should have gone on did depart late. But as I was waiting for luggage and they gave me a hotel room I hadn’t checked the screen. I was most concerned of the person travelling to pick me up in Bordeaux as it is a journey for them as well"

"Seat 5A could not lie flat!"

Voordelen: "Everything was amazing"
Nadelen: "The process to travel"

Voordelen: "The crew are doing amazing job and making sure we all stay safe."
Nadelen: "What could have been better is us; the travelers/passengers. We need to follow every protocol and or precess or procedure put in place by our government and the airlines. United Airline is doing great job keeping us safe while we travel."

Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"

Voordelen: "thanks to the paid upgrading we got 2 seats in the front of the cabin (row 5)"
Nadelen: "there was NO organisation at all during boarding: the people just stood in line, not respecting 1,5m. Also at the airport security waiting lines no attention to social distancing was respected. At arrival the off-boarding was in groups of 8th rows, not really helpfull either. A big disappointment versus the flight we had from BXL to PORTO !"

Nadelen: "Super"

Voordelen: "I got there"
Nadelen: "My luggage did not"

Voordelen: "The seat was terrible"
Nadelen: "If I had gotten my luggage at the end of the flight"

Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Nadelen: "This airline is borderline budget airline even in business class."

Nadelen: "The Florence Airport has difficulty with baggage. Had to wait for over an hour."

Voordelen: "Crew was friendly, seats were ok"
Nadelen: "Flight was delayed for almost 2 hours, there was no explanation, just an apology."

Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"

Nadelen: "2:30 de retard"

Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"

Nadelen: "Repas moins basique"

Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"

Voordelen: "this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!"
Nadelen: "this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!"

Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Voordelen: "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure."

Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."

Voordelen: "Food was good. Crew on the flights were polite"
Nadelen: "Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways."

Nadelen: "Propreté de l'avion à l'aller."

Nadelen: "Three hour delay. Shifted all our plans and reservations. Upsetting. Made short seven hour flight a ten hour flight with sitting and waiting for three hours. We were hungry and tired and stuck. Kept getting mixed signals: to wait longer."

Nadelen: "To be given a blanket. And better choice in music"

Voordelen: "Retard de 45 min"

Nadelen: "The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores."

Voordelen: "cheap ticket"
Nadelen: "lack of service, very unfriendly stewardess"

Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Voordelen: "L’embarquement etait rapide on a décollé à l’heure"

Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."

Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Voordelen: "The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped."
Nadelen: "The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive."

Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"

Voordelen: "The food was okay but thats the best thing I can say."
Nadelen: "There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!"

Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Voordelen: "Helpful services."
Nadelen: "Good"

Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Voordelen: "Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge."
Nadelen: "I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!"

Voordelen: "My return trip didn’t have any major unexpected expenses the way my outgoing trip did."
Nadelen: "They broke a very expensive item that I purchased on my trip. It was properly wrapped and cushioned in clothing. I had fragile stickers on the outside of my luggage and it is shattered beyond repair."

Voordelen: "I don't think I liked anything about Brussels Airlines, compared to British Airways or American Airlines. The reason why I booked on Brussels Airlines was because American Airlines will only allow my family to check in luggage when we travelled to Accra in 2016. On our return flight on British Airways, we were allowed to check in bags and not 1"
Nadelen: "The flight was delayed and seating arrangements for my family was not well done."

Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Voordelen: "Good flight overall- staff lovely"
Nadelen: "Limited food choices"

Voordelen: "Great airline"
Nadelen: "Great distance to walk between terminals for transfer"

Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"

Voordelen: "l acceuil et personnel tres sociable"

Nadelen: "Retard et bagages perdus"

Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"