Vind goedkope vluchten van Noord-Amerika naar België

Voordelen: "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Nadelen: "Pas de Lounge Lufthansa à l'aéroport de Barcelone"

Nadelen: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."

Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Voordelen: "Excellent"

Nadelen: "The food is good k"

Voordelen: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."

Voordelen: "The entertainment was good"
Nadelen: "The food on the 2nd flight was bad"

Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Voordelen: "Crew was great. Phenomenal even."
Nadelen: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."

Nadelen: "Actually making the flight"

Nadelen: "Movies , Wi-Fi , Live Shows"

Nadelen: "On time"

Nadelen: "La ponctualité"

Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Voordelen: "Crew was very nice and attentive"
Nadelen: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."

Nadelen: "We had a huge delay"

Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Nadelen: "Very good!"

Nadelen: "Very nice company!"

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."

Voordelen: "Gentillesse du personnel"

Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."

Voordelen: "The crew was great! The entertainment was pretty good too."
Nadelen: "The cabin was WAY too warm."

Voordelen: "Food was good. Crew was kind and gracious."
Nadelen: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Voordelen: "Équipage très sympathique vol rapide"

Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Nadelen: "Pas de chocolat Oups"

Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Voordelen: "Great staff and air flight attendants"

Voordelen: "Rien"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Voordelen: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Nadelen: "The delay to fly was the only issue"

Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Nadelen: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."

Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."

Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"

Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."

Nadelen: "The way the movies, needed extra parts. No touch screen"

Voordelen: "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Nadelen: "None"

Nadelen: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Voordelen: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Nadelen: "Boarding and in-flight experience were excellent."

Voordelen: "Everything except the seats."

Voordelen: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Nadelen: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Voordelen: "Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew"

Voordelen: "Crew was business only."
Nadelen: "More engaged crew. The"

Voordelen: "My flight has been cancelled"

Voordelen: "All good."
Nadelen: "Gluten free meal was selected and paid for before the flight, but for some reason the crew didn't have the option available for me once on board. Nevertheless, they tried to be their best. More drink's without extra charge. Follow Lufthansa service and all will be grand."

Voordelen: "food wqs decent entertainment options were also good."
Nadelen: "nothing to complain about except leg space"

Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"

Nadelen: "We had three hour delay due to thunderstorms."

Voordelen: "The food was great. The fresh bread is always wonderful."
Nadelen: "There were no free alcoholic drinks which help me to sleep. I changed seats and moved Mach further back in the plane. I don’t know if that contributed to it, but I was disappointed when I learned of this."

Voordelen: "That we had a bottle water"

Voordelen: "The 7 hr trip to Copenhagen was rough. The seats are too close together. My knees hit the seat in front of me even without reclining. When the seat in front of me reclined the tv screen was 6” away from my face. It was next to impossible to get out of the seat."
Nadelen: "Legroom."

Voordelen: "Very friendly crew. Complimentary bottles of water. Comfortable blankets."

Voordelen: "Left on time. 50 minutes early in Copenhagen. Food was not bad."
Nadelen: "TSA at EWR was ridiculous. Slow lines and very inefficient."

Nadelen: "We arrived late in Copenhagen and I had 20 minutes to catch my connecting flight. Even though I was checked-in for the Copenhagen to Athens flight it left without me. I was then transferred through Prague to get to Athens and again missed my connecting flight through there. Now I am stuck in Prague looking for a flight to Athens and most likely will miss my next flight from Athens to Karpathos and will again be stuck in Athens because there are no flights out to Karpathos until 19 of May, 3days from now. I was physically in the Copenhagen airport and could have made that flight, I feel that since I was already checked in they should have waited for me and allowed me to board. Now I will Be missing work!"

Voordelen: "Very accommodating crew"

Nadelen: "I had a middle seat."

Voordelen: "All around everything was excellent. Will most likely always fly SAS between Riga and USA."

Nadelen: "late. support afterwards was awful."

Voordelen: "Boarding was quick and easy. Decent amount of overhead space. The pilot was friendly. USB ports for charging phones at the seat. Free bottle of water at your seat."
Nadelen: "No overhead fan. When flight got really hot, no way to moderate temperature. No choice of food at all, unless you are in economy plus. I don't remember the last time that a trans-Atlantic flight had at least a meant, or fish, or vegetarian dish. Usually, at least two or three dishes. On SAS, everything has to be ordered ahead of time. Some of the flight attendants were friendly, some not so friendly. No free alcoholic drinks even with dinner. Limited regular drinks - they are only served with food, aside from that you have to purchase even the non-alcoholic drinks. The food just wasn't very good, even compared to other airline food. Compared to other companies, relatively small selection of entertainment. I had considerably more choice on a domestic flight than on a 9 hr. international SAS flight. Storage pockets at the seat are pretty small."

Voordelen: "Timely & helpful"
Nadelen: "Nothing"

Nadelen: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Excellent all around. Super smooth, friendly and fast!!"

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Voordelen: "2 meals included for a 7 hour flight!"

Voordelen: "Friendly staff"
Nadelen: "n.a."

Voordelen: "Internet not working. Horrible."

Voordelen: "Every one from the check-in counter to the baggage claim was gracious, courteous and very interested in my well-being. It was quite a lovely experience.."
Nadelen: "No problems at all... a wonderful trip"

Voordelen: "Two complimentary meals in addition to complimentary blankets was very nice. Dimming the lights for sleeping was also nice."
Nadelen: "They did not enforce the boarding of the back of the plane after first and business class, as a person sitting in the back of the plane it was a horrible boarding experience. Should also board less rows at a time from back to front. Even though the lights were dimmed I couldn't actually sleep, since the lights were turned back on too often to try to pass out breakfast less than 4 hours after we just had dinner."

Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"

Nadelen: "I didn't get any veg options for my dinner at all"

Voordelen: "First time using SAS and very pleasant trip"

Voordelen: "I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful."

Voordelen: "Entire crew very attentive!! We ate like Kings!"
Nadelen: "Long layover in Newark! My fault for not noticing when I booked it!"

Nadelen: "Multiple maintenance delays and groundcrew forgot to load some bags so there was an even further delay. Flight was cramped too."

Voordelen: "Great movies. Lcd Screen is awesome"
Nadelen: "Somewhat unfriendly crew"

Voordelen: "After four hours waiting on the tarmac, at 3AM in the morning, the flying attendants gave us free peanuts. That was very thoughtful."
Nadelen: "Worst experience ever. We waited on the tarmac for almost 4 hours, due a technical problem. Finally, they gave up attempting to solve the problem (at 3.30AM), and we disembarked. No assistance at all. No hotel. No meals. Rescheduling was a lengthy process. Staff was rude. Really a nightmare of an experience. Note to self: never ever fly again with SAS."

Voordelen: "I felt valued. The plane was clean and in good condition. The flight crew and attendants were very professional and took good care of the passengers. It was a quiet and stress-free travel experience."
Nadelen: "Can't think of a single thing."

Nadelen: "1) on the plane, they announced a choice of two meals and I enquired why did I get one without choice and they told me the second choice was an option only for 'economy plus' !! That was a rude situation....I felt cheated and then insulted . 2) CPH - Nice : The breakfast or the included orange drink gave me an upset stomach and bad case of Hemorroides. 3) I accepted a glass of tomatoe juice and when I asked for a coke with my lunch , the stewardess said I had only right to one drink and would have to pay the rest....really ? - wine used to be free and now a glass costs $4...really ?? 4) I arrived at CPH airport for my transfer .. the flight was yet not on the screen but no one gave any instruction and no officials of any kind were around to enquire....a cleaning crew finally directed me correctly. 5) the security line in New York to board was ridiculously long...someone shouted to take off our smelly shoes...really ?? 6) most were directed to the right with four snaking unending lines to one security check . From time to time others were directly directed ed to the left where there was no line and option of two security checks. Half way through my wait , most were directed to the left and all who were 'late', were let out first to their gate. The whole experience before, on the plane and after was not worth the money...least of all a pleasant one."

Voordelen: "Even though I did not get the seat I paid extra for, it was a great flight."

Voordelen: "The flight from Newark to Stockholm was late, so I was late for the flight to Vilnius,had to recheck-in and wait for 6 hours."

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one)."
Nadelen: "You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone."

Voordelen: "The food, the comfortable seats, boarding."
Nadelen: "The entertainment options, very few movies, limited kinds of music"

Voordelen: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Nadelen: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."

Voordelen: "Food was good"
Nadelen: "Charge for drinks. TV broken no recompensatuon"

Voordelen: "It was great to have a bottle of water right at the beginning of the flight! Made it easier to settle down and relax."
Nadelen: "It would be great to have a greater offer of music. I really like to listen to some new music from good artists and to get inspired for new music on a long flight. It's too bad, SAS only offers playlists of 1 hour..."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Nadelen: "I wasn't able to take this flight due to my first leg being cancelled. However, I did end up being placed on the SAS flight to Stockholm from Chicago, which was an overall nice flight. The only thing I didn't like was the timing of the flight. Because my starting point was from somewhere other than Chicago, this made for a very long and tiring trip. I wouldn't recommend this flight for people flying from places other than Chicago."

Voordelen: "Passengers nice"
Nadelen: "Food options not everyone eats chicken"

Voordelen: "No delays, early landing which made my 50 minute layover seamless."
Nadelen: "I have no complaints"

Nadelen: "I didn't like putting two family on different seats far from each other"

Voordelen: "Wel veel keuze in films etc.. eten redelijk. Vriendelijk personeel."
Nadelen: "De ruimte van de toch grote airbus 350-900 vond ik tegenvallen. Niet veel groter dan een europese vlucht."

Nadelen: "More scandinavian flair needed"

Voordelen: "Was on time! Not croweded!"

Voordelen: "Hi enjoy the trip"
Nadelen: "No complaints"

Nadelen: "Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear."

Voordelen: "Smooth flying"
Nadelen: "Choice of movies"

Voordelen: "I got an extra blanket."
Nadelen: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."

Voordelen: "Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again."
Nadelen: "Everything. Worst flight in my life"

Voordelen: "it was just okay. nothing spectacular."
Nadelen: "my luggage was misplaced and I didnt have it for 3 days."

Nadelen: "food"

Voordelen: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."

Voordelen: "It was comfortable and smooth."
Nadelen: "It was all good."

Voordelen: "Airplane was nice."
Nadelen: "I paid $90 for economy comfort for my flight and did not get an economy comfort seat. I am very disappointed with Finnair in this. They will not refund my money at the airport and now I need to go through their home office for a refund. It was bad enough not having any extra leg room on a red eye when you are over 6 feet tall but now I have to jump through hoops to get my money back."

Voordelen: "Comfort"
Nadelen: "Choice of movies"

Voordelen: "Selection of many movie choices"
Nadelen: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Voordelen: "Crew attitude, food, bluberry juice, punctuality"
Nadelen: "Babies under 1yr need bassinet by regulation, pls implement. Tough to hold kid for 8 hrs, even with baby bjorn - can injure baby's neck!"

Nadelen: "Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering"

Nadelen: "Delayed"

Voordelen: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Nadelen: "all the info should be listed on the web as well that the cost is half more than the website"

Nadelen: "Delay"

Voordelen: "Movie selection ok."
Nadelen: "Minimal coach legreeom even for an average-height passenger."

Nadelen: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Voordelen: "Good movie selection"
Nadelen: "Only drinks with dinner, other airlines serve the whole time. Limited selection of drinks. Other airlines do not limit. Not enough leg room and I'm only 5'7. Seat in front leaned back to far."

Voordelen: "Arriving safe."
Nadelen: "We sat in the plane for 7.5 hours before moving. Airline provided no extra food though served what was meant to be breakfast before landing in the evening. Then they had not even coffee before actually landing. The vegetarian breakfast that was served in the evening had one dry pita bread with two slices of cucumbers and tomatoes, very lousy. Finnair has had that for years. If you order lacto-ovo meal, you get a vegan breakfast, a very low quality one. Why? I paid about $1500 for the flight and would like some service, too."

Nadelen: "There is no wi-fi There is no possibility to charge your mobile"

Voordelen: "It was comfortable and not too crowded"

Nadelen: "Usually, in the morning, a light breakfast is served. This time, there was none."

Voordelen: "Flight was on time Baggage arrived on time Light breakfast was good [ I chose not to have dinner ] Slept through 95% of the red-eye flight so it was a good experience"
Nadelen: "Seating is cramped in economy"

Nadelen: "30 min between flying"

Nadelen: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."

Nadelen: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"

Voordelen: "It was cancelled"
Nadelen: "It was cancelled"

Voordelen: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Voordelen: "Good"
Nadelen: "Breakfast"

Voordelen: "Friendly staff"
Nadelen: "Very cramped"

Voordelen: "As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again."

Voordelen: "The crew was awesome , the food, the capt. Was the best didn't feel take off or landing overall. Except for room in coach I give it a 9 out of 10"
Nadelen: "No room in coach"

Voordelen: "Everything was good ,plane was on time,food was good for Airline food and was clean."
Nadelen: "The crew was pleasant but they needed to smile more . Other than that everything was good."

Nadelen: "Need wifi to work. Highly dissapointed that BRITISH air doesn't have this feature. Most airlines do!!"

Voordelen: "Other than the fact that it's a direct flight from jfk to Helsinki, there's not much else to like about it"
Nadelen: "Even though we paid extra for comfort seats, the seats were extremely uncomfortable! Not just the lack of sufficient leg room (especially when the person in front reclined) but most importantly the quality of the cushions. They were like cardboard and extremely uncomfortable to sit on. We were not able to sleep at all due to the discomfort! Additionally, they lost my luggage. It has been more than 24 hrs since I landed and I still haven't heard anything from them as to where my luggage was, when I should expect it why it still hasn't been delivered. Overall, a terrible experience."

Voordelen: "N/A"
Nadelen: "Small uncomfortable airplane."

Voordelen: "Fabulous crew, easy flight with just a few periods of chop - captain kept us well aware of what was happening at all times."
Nadelen: "Poor entertainment (no individual units on seats), and the 767-300 has almost no leg room in economy."

Voordelen: "I have a BA - Gold card- BA lounge was good."
Nadelen: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Voordelen: "Head phone jack was not working in my seat."

Voordelen: "The crew members were very pleasant and attentive."
Nadelen: "The food was easily the worst I've ever had on an international flight and entertainment was virtually non-existent as the view from my "premium" bulkhead seat was obstructed by the overhead storage. This American Airways aircraft is in serious need of updating if it is to continue to be used as international transportation."

Voordelen: "On time departure and early arrival"
Nadelen: "Was not Finnair but American Airlines operated flight, so cramped, no personal entertainment system, sub charger, etc. Would have been great if this was 1996 and not 2016."

Nadelen: "Nothing was dairy free, staff did not even have access to ingredients so I could check myself."

Voordelen: "Aircraft was so old.Paying $1,000 for that, when any other airline uses decent aircrafts, is just unacceptable."

Nadelen: "no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest"

Voordelen: "Friendly staff, quick check in, very nice flight"

Nadelen: "Good service cold have come sooner, I wanted to sleep as much as possible but it was a full 2 hours before the service finished."

Voordelen: "On time flight, no problems."
Nadelen: "Seats more cramped than would be ideal for a trsnsatlantic flight."

Voordelen: "Not much"
Nadelen: "Our bags were lost, no apologies (in fact, the phone was put down on me twice), when the bags were returned after 24 hours, one was damaged and had to be replaced at my expense....no chance of a refund. My family and I will NEVER TRAVEL WITH AER LINGUS AGAIN....the worst airline in the world"

Nadelen: "The flight was canceled hours before departure. I waited for 30 minutes on hold to see if I could get on a different flight. But they couldn’t get me to my destination for 2-3 days after my originally-scheduled arrival."

Voordelen: "Crew were amazing. The cabin had the new lighting system which was an unexpected bonus, love it."
Nadelen: "Everything was simply perfect"

Voordelen: "Des infos ont été données par le pilote ou l'équipage"
Nadelen: "Propreté de l'avion Ponctualité à l'atterrissage et au décollage"

Voordelen: "Pilots were very smooth with the controls, especially on landing unlike Ryanair!"

Voordelen: "The staff was great"
Nadelen: "Wifi didn’t work for me"

Voordelen: "Left on time."
Nadelen: "Everything else. Utterly confusing answers to questions."

Nadelen: "Delayed as always"

Voordelen: "Professionalism and kind , courteous people!!"

Nadelen: "Person in front kept seat reclined the entire time. Grrrrr"

Voordelen: "Checked in online. Got boarding pass. Dropped bag at Aer Lingus desk. All easy. Very cordial and helpful staff."
Nadelen: "Very uncomfortable plane. I’m small so usually I have some room to move in my seat. Not on this plane. Most uncomfortable ride ever. Once seat in front of me was back I could not retrieve anything stowed under my seat. No room to bend. Awful. Also plane seemed worn. The magazine rack in front of my seat was brokenness one side and kept falling forward on my knees. Had hoped to sleep during this redeye; not a chance."

Voordelen: "La rapidité"
Nadelen: "Les repose tête"

Nadelen: "Food/ beverage service poor - luggage handling extremely bad. Delayed delivery at muc airport of one bag. Second bag did not arrive. Their luggage handler - global- extremely un/non professional. Absolute diaster: no offical tracing nr established, had tocontact air lingus myself.their phones seem not to work - the phone rings,then disconnects. Still no update on the present whereabout of the bag"

Voordelen: "When boarding, initial impression was that of a very clean and fresh atmosphere. Attendants appeared very neat and acted very professional. More so than any airline I have travelled with."

Nadelen: "retard conséquent sur l'aller comme sur le retour. Tout est payant à bord."

Voordelen: "La place et le.vol.."
Nadelen: "Humeur du personnel de bord"

Voordelen: "Fast boarding"
Nadelen: "No food or drinks offered"

Voordelen: "Great new seats"

Nadelen: "Pas de snacks, tres cher pour mon billet"

Nadelen: "Vol de souvenir dans bagages en soute"

Voordelen: "The flight was on time and there were no problems."
Nadelen: "The packaged meals are never the best, but the breakfast box was good."

Voordelen: "fauteuils confortables, personnel trés aimable, transit à dublin rapide et bien organisé"
Nadelen: "la nourriture, mais comme pour toutes les compagnies aeriennes"

Voordelen: "Vol avec du retard au départ. Mais une volonté à décoller au plus vite pour compenser ce retard. Accueil chaleureux."

Voordelen: "Staff were very helpful and considerate."
Nadelen: "Breakfast was disappointing, I would prefer something savoury. As another passenger commented ... "It was not worth being woken up for a muffin and juice." The entertainment was excellent, however the screen lit up repeatedly for announcements about an offer of connectivity while we were all trying to sleep. Those who had wished to avail of it had probably done so long before. It was quite annoying and intrusive."

Voordelen: "Polite crew and on time as scheduled"
Nadelen: "No breakfast offer"

Voordelen: "Bagages misent en soute gratuitement."
Nadelen: "Pas de traductions des consignes aucun effort des hôtesses vols avec 30min de retard"

Voordelen: "Very comfortable Transfer in Dublin very easy Everyone very helpful"

Nadelen: "No free alcohol on an international flight?!?!"

Nadelen: "Plane was dirty - petri dish mold on window blind No choice of food seats uncomfortable for 6 + hours"

Nadelen: "Paying for coffee??"

Nadelen: "Good"

Nadelen: "I was not permitted to check in online through any website (BA, Are Lingus etc.) then I was not permitted to self-check in at a kiosk. By the time I was able to check in all that was left was a middle seat. I asked about upgrades and was told I would need to pay full price for one of those tickets. The seats are veryyy cramped, the entertainment system was outdated, the food was gross and wine was expensive."

Nadelen: "Too cold on the plane"

Nadelen: "Pas de note pour le divertissement ou les repas car pour les 1er il n y en a pas et pour les second je n ai rien prix ."

Voordelen: "The crew actually talked to us. Food was good and frequent. Lots of entertainment."
Nadelen: "Seats still suck."

Nadelen: "That the brekfast was not served"

Voordelen: "ils ont accepté une valise en soute gratuitement"
Nadelen: "aucune collation gratuite , pas même un verre d'eau ou un thé"

Voordelen: "Crew was efficient"
Nadelen: "Seats were cramped , my bottom was numb , sound on tv terrible, food was pleasant crew efficient and professional"

Voordelen: "I had the whole row to myself so I was able to catch up on my sleep which was nice. The"

Nadelen: "On the MIA-DUB flight, my headset/entertainment would keep losing sound. On the DUB-BRU: the flight was almost an hour late. They could have at least given free coffee or water to all of us in Economy."

Voordelen: "The flight was delayed by a little over an hour, but the pilot managed to make up some time. Airplane was clean enough and crew was friendly."
Nadelen: "No free coffee"

Voordelen: "Good company good films and service"
Nadelen: "Some of the food"

Voordelen: "Amerikaanse douane in Dublin."
Nadelen: "onduidelijkheid over eten en drinken tijdens de vlucht"

Nadelen: "lawaai toilet"

Voordelen: "Staff quite friendly Nice plane. Had 3 seat to myself"
Nadelen: "Once again I had no choice of meal as my seat was at the last row"

Voordelen: "I liked that we got dinner and breakfast included and that food was actually tasty."

Voordelen: "nothing"
Nadelen: "- disorganized flight info from the moment it's booked. Was under the impression i was paying for a British airline flight, not Aer Lingus - feels like a budget airline at a premium price - broken everything from chair to very poor seat design and situating, bathroom door was broken and was exposed to the toilet the whole flight -flight attendant service and attitude was beyond lousy. - never will i book from kayak or webjet every again."

Voordelen: "La rapidité du vol"
Nadelen: "Les divertissements sont uniquement en anglais, les sous-titres sont disponibles en anglais pour certains films mais pour certains même pas."

Nadelen: "My regular sized carry on was supposedly too large and had to be checked. I was not prepared for this as it has never happened on another flight"

Voordelen: "Flights arrived on time"
Nadelen: "Lousy crew at checkin gate, and on plane, they try and charge you for everything"

Voordelen: "Crew was friendly and helpful. I got some sleep on this red eye flight, surprisingly."
Nadelen: "NA"

Voordelen: "Superbe avion avec un beau service de divertissement, équipage très gentil et attentionné, offre des cousins et des couverture ce qui est très rare maintenant, il faut les acheter. Si je devais reprendre une compagnie aérienne, je les choisirais sans hésitez."
Nadelen: "offrir une petit collation non payante pour un vol de 5 heures..."

Nadelen: "Eviter les retards"

Nadelen: "Eviter les retatds"

Nadelen: "I had to pay for my check in bag extra, which was not clear in the booking process. Very misleading!"

Voordelen: "the seat was comfortable"
Nadelen: "the food"

Voordelen: "Was ok. Got us there but everything is a la carte"
Nadelen: "Was ok. Newark is awful."

Nadelen: "Economy seats are uncomfortable"

Voordelen: "Iceairline has been delayed from Newark , can’t catch the connection flight from Reykjavik to Frankfurt at same day , ponsdond to next day flight ."

Voordelen: "Very cheap flight"
Nadelen: "No in-flight food, just water. Plane was very small. I’m almost 7 ft tall and asked if I could swap for an exit row, no dice. So I felt like a human-accordion between two rows of seat for the entire flight. I got what I paid for. Cheap airfare= discomfort."

Voordelen: "Good basic service and ontime flights. No real frills but very adequate."

Voordelen: "Appareil moderne. Tranquillité du vol. Nous étions 3 dans la classe Saga.."
Nadelen: "Pas de service en français. Pas de divertissement en français. La bouffe non mangeable. Débarquement par l'arrière de l'avion. Embarquement par bus"

Voordelen: "Embarquement prioritaire. Avión moderne N'étudie acceptable."
Nadelen: "Pas de divertissement en français. Pas de service en français. Retard au départ."

Nadelen: "Our bags were not sent with us to Zurich. The airline made no attempt to keep us updated. THE HOLD TIME ON A PHONE CALL TO ICELAND AIR WAS 2 HOURS !! I rated Food as "Poor" since nothing was served!"

Voordelen: "I liked the movie options."
Nadelen: "I don’t understand how you can be on a flight for 5 hrs and all they give you is water!!!! The seats were beyond painful and the space was so cramped. There was no sleeping on this red eye. Plane noise was extremely loud and we were not by the wing. Our flight was delayed and they didn’t say a thing until it was past the time to board!!! Really?!? No apologies for it either. This is the worst flight I have ever been on. Dread getting in this flight to go home."

Voordelen: "Avion neuf, confortable et silencieux. Nous sommes partis en retard mais sommes arrivés « presque » à l’heure prėvue."
Nadelen: "La barrière de départ n’a pas été indiquée sur les écrans électroniques, et comme nous nous étions enregistrés en ligne et que nous attendions au salon où les vols ne sont pas annoncés, nous sommes arrivés tard à l’embarquement et avons presque manqué notre vol. À bord, le personnel a fait le nécessaire mais pas plus, service peu chaleureux et minimaliste. Le débarquement s’est fait avec une navette, comme à Mirabel dans le temps, et comme il n’y avait qu’une seule navette à la porte arrière, le processus a êté laborieux."

Voordelen: "Absolutely nothing"
Nadelen: "I needed to cancel my trip due to a work event being postponed. I tried to reach IcelandAir to do this as I needed proof of cancelled flights so I could submit to my trip cancellation insurance to get ticket price refunded. I tried contacting IcelandAir for well over 3 weeks, calling (sometimes on hold for hours before finally being cut off), numerous emails (that went unanswered), messaging on FB, I even opened a Twitter account to try to reach them through there- NOTHING! The flight was supposed to be taken last night- I received a FB message this MORNING apologizing for the delay, and informing me I needed to contact another party- I'm beyond blown away at the lack of professionalism and inability to answer a simple request, which was to cancel my flights BEFORE they were scheduled to depart."

Voordelen: "It was vegetarian. Very tasty, although the lentils were a little dry."
Nadelen: "The salad had a bit of grit in it! I think it was probably the lettuce that wasn’t thoroughly washed. Otherwise fine."

Nadelen: "The pilots was great, but the baggage was partially lost and we had to wait an hour while they found the rest and loaded it. For that hour, the airport positioned another jet with its engines firing into our air intake, so we spent the whole time coughing in fuel fumes. The crew had forgotten to put blankets out for about 1/3 of the plane on the overnight flight and didn't have enough to go around when the mistake was pointed out to them. Also, the check-in kiosks and web check-in were both faulty, so the desk assistants were overworked. Overall, the service was well intentioned, but inept. Not worth the cheaper ticket price."

Voordelen: "The free onboard entertainment was a welcome surpsise"

Voordelen: "Nothing"
Nadelen: "The airline was late and every passenger missed their connecting flights. I had to wait another day and now that flight is delayed"

Voordelen: "Literally nothing"
Nadelen: "The seat was uncomfortable, the service was slow, both my flights (Newark to Reykjavik and Reykjavik to Heathrow) were delayed and the flight staff was incredibly poor about providing us updates not to mention any accuracy with the timing. Overall, my experience with Icelandic Air was so bad I will never fly with them again."

Voordelen: "Nothing"
Nadelen: "We had an 8 hour delay and only learned of the delay when we arrived at the airport."

Voordelen: "The movie selection was good, but u had to buy the headphone wich was disappointing"
Nadelen: "Everything"

Voordelen: "Mobile phone chargers"
Nadelen: "No food, seats uncomfortable and flight 3 hrs delayed"

Nadelen: "Ridiculous delay made me lose my connection. Few alternative options to be rebooked."

Nadelen: "I recently was scheduled to fly out of Newark, NJ on Friday 10/20 but unfortunately there was an issue with my documentation. The airline support staff mistakenly tagged me as a no show however, I had been in contact with both the 3rd party vendor and the airline explaining my situation. I watched my 3 friends board a plan with no idea if I would get to go to Iceland, it was the weekend and no embassy was open to address what may have happened with my documentation. No one could tell me if I would be able to get on another flight and join my friends nor if I would be refunded, I was simply put on a no show list and bounced between several customer support representatives. I am very upset that the situation occurred"

Voordelen: "Friendly staff and great seat recline."
Nadelen: "No food."

Voordelen: "Flight was on time! Very helpful and courteous at the counter in assigning our seats!"
Nadelen: "Seats in Emergency Exit can't recline!"

Voordelen: "Personnel sympa, avion confortable."
Nadelen: "Absence de repas de qualité offerts."

Nadelen: "48h et 27 minutes de retard sur l'horaire prévu."

Nadelen: "5h de retard.... Aucune prise en charge par la compagnie. Si je n'appelle pas, personne ne s'occupe de nous. Retour cauchemardesque!"

Voordelen: "Avion confortable. Personnel correct."
Nadelen: "Qu'ils devancent le vol de 15 minutes; on a failli Le rater. Aussi: piètre qualité de l'offre de nourriture."

Voordelen: "Personal tvs"
Nadelen: "Nothing really"

Voordelen: "Cleanses"

Nadelen: "The choice of food to buy onboard is quiet limited for a long flight and the choice of movies is from the 90's"

Voordelen: "Video players were good"
Nadelen: "Smallest seat I've ever seen, no leg room, no food, the ticket person weighed carry Oma and made me check a small bag because it weighed 22 lbs. of course bag and contents arrived smashed. Cheap flight but I will keep this experience in mind on my return trip"

Voordelen: "Smooth flight"
Nadelen: "No food"

Nadelen: "Too bad that there is no food included in the flights. We bought sandwiches, and they were worth it though :)"

Voordelen: "Not too long flight.courteous and polite staff"
Nadelen: "Smaller plane"

Voordelen: "This was fantastic! The crew was very professional and friendly."

Voordelen: "The crew was very professional and pleasant. Boarding was efficient. The ablility to charge phone, ipad through usb."
Nadelen: "The seats were cramped. My seat was changed from what I selected and I seated in a middle seat between two very large men and was unable to move during the flight. It was very warm. No food service in the am!"

Voordelen: "Everything"

Voordelen: "Price and stated arrival times."
Nadelen: "Flight from Newark was delayed an hour. Was assured in Newark would make connection. Arriving in Reykjavik all go through customs. We missed flight. Now we are in town for 16 hours and are flying to Sweden with an hour layover then to Geneva. Have bee assured there is plenty of time to make the connection. Let's just say I am skeptical."

Voordelen: "The seating is certainly bigger than economy domestic flights."
Nadelen: "No snacks given"

Voordelen: "crew was pleasant"
Nadelen: "lack of free snacks other than soda"

Voordelen: "Organized boarding from rear first Customer service"
Nadelen: "Seats uncomfortable"