Vind goedkope vluchten vanuit Baden-Württemberg naar België

Nadelen: "Lufthansa left us stranded in Dublin"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "As previously stated hated having to go through security again"
Nadelen: "Chocolate"

Voordelen: "Everything except delay"
Nadelen: "Nil"

Voordelen: "Everything"
Nadelen: "Perfect"

Voordelen: "All good"
Nadelen: "N/A"

Nadelen: "Best company and the 380 is amazing."

Voordelen: "Fantastic"
Nadelen: "Everything"

Nadelen: "Nothing"

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Nadelen: "Ground staff poor customer service"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "Connection time unacceptable with delay in departure from London"

Voordelen: "It was cancelled and scheduled next day"

Nadelen: "The plane is still on the run way waiting for a gate & I’ll miss my shuttle bus to my next stop. Darn..."

Voordelen: "The new Airbus was a very cool aircraft."
Nadelen: "Boarding process is really disorganized."

Nadelen: "Awful layover in Frankfurt. The airport alone is the size of a small city with checkpoints everywhere. Was simply exhausting flying through Frankfurt."

Voordelen: "See my earlier remarks"

Voordelen: "One of the crews interrupted me in the bathroom while I was using the bathroom by banging on the bathroom door saying I had stayed more than 20mins in there and that you guys have time limits to be in the bathroom even when I tried to explain to her from the bathroom that I had constipation, she"
Nadelen: "She would not listen to me. I had to come out, unfinished, embarrassed and couldn't even wash my hands before going back to my seat. Other than that, every other experience was excellent. Please lecture your crews about constipation and to listen. Thanks."

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Nadelen: "The people sitting beside me was very loud and they didn’t stop talking the whole time."

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Nadelen: "Horrible"

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Voordelen: "New international terminal in San Diego is very nice"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Nadelen: "Sittinf in the middle"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Nadelen: "Boarding was ridiculously unorganized and stressful."

Nadelen: "So bad"

Voordelen: "Live TV"
Nadelen: "Good quality"

Voordelen: "Canine crew were perfect and kind"

Nadelen: "Cannot ask for more"

Nadelen: "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"

Nadelen: "Un avion qui part à l heure est un avion qui arrive à l heure."

Voordelen: "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Nadelen: "Encore un retard...cette fois de 45 minutes"

Voordelen: "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Nadelen: "Retard de l'avion: de plus en plus récurrent."

Nadelen: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Nadelen: "Landing"

Voordelen: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Nadelen: "I expected more from airlines lake Austrian."

Voordelen: "Crew, seat"

Voordelen: "Nothing"
Nadelen: "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Voordelen: "Nothing"
Nadelen: "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Voordelen: "Entertainment"
Nadelen: "Small space in middle seat"

Nadelen: "Ils ont changé mon vol a la dernière minute"

Voordelen: "Everything"

Nadelen: "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."

Nadelen: "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"

Voordelen: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Nadelen: "The food. It was okay."

Voordelen: "The food is poor"
Nadelen: "The ffood could be better."

Voordelen: "Personel Très sympa et pilote top"
Nadelen: "Pas de distraction"

Voordelen: "Choix de films et jeux pour enfants, repas correcte"
Nadelen: "Personel trop rigide et pas très à l écoute des enfants"

Nadelen: "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."

Nadelen: "small seats,no LCD for each one,food nor so good."

Nadelen: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."

Voordelen: "On time take off"

Nadelen: "Collation non adaptée au menu spéciaux demandés (vegan)"

Nadelen: "They overbooked the flight which delayed boarding but the flight was on time."

Voordelen: "This is always a pleasant airline to travel with."
Nadelen: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Nadelen: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"

Nadelen: "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."

Nadelen: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Voordelen: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Nadelen: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."

Voordelen: "it was mess, so I cant say positive thing"
Nadelen: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."

Nadelen: "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"

Voordelen: "The flight was short and got us there"
Nadelen: "This was not business service. The seats were uncomfortable, virtually no leg room."

Voordelen: "Crew was nice and very accommodating. Food service timing was good. Restrooms serviced every one efficiently. Electronic service outlets are quite helpful and thoughtful."
Nadelen: "Only at boarding we were notified to be TSA screened, we ended up the last passengers to board and caused flight delay... Electronic check in did not provide food selection, specially for individuals who suffer some food allergies... Boarding process to be revised taking in consideration last minute matters to be better coordinated."

Voordelen: "Crew"
Nadelen: "Space between seats"

Voordelen: "Can you assist my wife and me in getting Star alliance frequent flyer miles for this trip? Thanks"

Nadelen: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."

Voordelen: "Staff welcoming and courteous. Flight nice and quiet"
Nadelen: "Nothing"

Nadelen: "The worst airline, customer service ever"

Voordelen: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Nadelen: "That I did not fly this airlines before. They will be first on my list from now on."

Voordelen: "Staff very welcoming"

Nadelen: "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."

Voordelen: "Boarding/deplaning quick Left on time"
Nadelen: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"

Voordelen: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Nadelen: "Not one thong!"

Voordelen: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nadelen: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Nadelen: "Le repas"

Voordelen: "Bon vol pas secoué"

Voordelen: "Very organized airline. Friendly staff."

Nadelen: "Very nice crew and great food"

Voordelen: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Nadelen: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Nadelen: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Voordelen: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Nadelen: "Flight was delayed, had to run to my next connection flight."

Voordelen: "Excellent crew, good food & movie selection."

Nadelen: "Crew members in Amsterdam were very rude and disrespectful"

Nadelen: "Flight got delayed 30 minutes"

Voordelen: "Slow service."
Nadelen: "Better communication!"

Nadelen: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Nadelen: "Head support for 6 feet plus people on seats would be good"

Voordelen: "Seat was good"
Nadelen: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "the drinks"
Nadelen: "seat reservation. having to pay for luggage...."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Voordelen: "Good for both."
Nadelen: "Bigger seats."

Nadelen: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Nadelen: "The plane was very hot"

Voordelen: "Cabin facilities"
Nadelen: "They didn’t bring one of my bags"

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "Nice aircraft"
Nadelen: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Voordelen: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "great crew and comfortable flight."
Nadelen: "sceens in the plane to show map and direction of travel"

Voordelen: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Voordelen: "The crew were amazing and the flight was very smooth."
Nadelen: "Keep up the good work"

Voordelen: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Nadelen: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Voordelen: "Smooth flight."
Nadelen: "Seat a little cramped."

Voordelen: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Nadelen: "Boarding could be better"

Voordelen: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nadelen: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Very friendly onboard personnel - I really had kind of homy feeling."

Voordelen: "Sound was broken on my TV set!"
Nadelen: "Called stewardess twice to assist. No response!"

Nadelen: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Nadelen: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Voordelen: "Booked extra room seat which gave me good room for seating"

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "Consistently high standards"
Nadelen: "Nothing"

Voordelen: "Helpful and smiling cabin crew."

Nadelen: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Voordelen: "Short-hop flight, fit for purpose."

Voordelen: "Good multi media access and content"

Nadelen: "Too late i missed my connection flight"

Voordelen: "The crew service is impeccable. Ground services very friendly and professional."
Nadelen: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Voordelen: "The Crew was great. Friendly and attentive."
Nadelen: "Very small seat. Had a big person next to me and was quite uncomfortable"

Voordelen: "Coffee/water complimentary regardless of class. 45 minutes in the air."
Nadelen: "Very small plane. No USB."

Nadelen: "my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons."

Voordelen: "The seat was not as cramped as the Greenland Airways flight preceeding this."
Nadelen: "Not having additional fees for baggage. Please disclose that as part of the ticketing."

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Voordelen: "Jet was a CRJ900 and was very comfortable. Had to check baggage before entering plane but worked out well and helped with the boarding."

Nadelen: "Third delayed flight in a row within the week. Seems to be considered acceptable business practice."

Voordelen: "On time"
Nadelen: "Charges for everything"

Voordelen: "Really liked how much roomier the seats were to the previous flight with TAP (which had no entertainment system on a 7 hour flight)."
Nadelen: "Super critical, the plugs are really difficult to use."

Voordelen: "Plenty of seating room on this flight."
Nadelen: "Little carry on baggage room. At least 50% of everyone's carry-on baggage could not fit on the aircraft."

Voordelen: "The total experience from check-in to disembark was extraordinary. The crew were beyond eager to please and extremely responsive. The food was hot and very tasted. The beverage selection was finominal. The cleanliness of the plane and restrooms, although the handle for one of the restrooms fell off the door."

Nadelen: "We were late and my impression is that the crew is not well organized and costed the delay."

Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"

Voordelen: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Nadelen: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."

Voordelen: "The food was great and the staff were excellent."
Nadelen: "The entertainment selection was limited and there were no live channels - just prerecorded content"

Voordelen: "This airline is punctual and the pilots are good."
Nadelen: "The service is minimal, you pay for any alcohol and the food is nothing to write home about."

Voordelen: "Prompt boarding, early departure and early arrival."
Nadelen: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!"

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Nadelen: "How possible with any criteria could charge 33€ for 1.5 such exagerate no good company at all .."

Nadelen: "Mid day flight , no food or snack , how cheep will the airlines go?"

Voordelen: "Comfortable flight, pilot was very clear and gave good information throughout the flight. Boarding was slow to begin but wasn't annoying. Good magazine with good articles."
Nadelen: "Cabin crew member was yelling on the phone to another crew member at the gate at a mistake they made. It was very uncomfortable, only could hear it as we were walking past on flight to our seats, not super disruptive but still weird."

Voordelen: "Friendly staff"
Nadelen: "n.a."

Voordelen: "Great flight. Wonderful staff. No turbulence!"

Voordelen: "The food and service were great!"

Nadelen: "Food was really, really bad. Only one very bad choice ignoring health conditions of different passengers."

Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"

Voordelen: "I loved that there were a lot of different movies, TV shows, games, music, and more to choose from- all for free! Then there was a dinner- not bad at all-, a snack later on, and breakfast too, all included. Headphones if you needed them ( lifesaver there as I had temporary misplaced mine), a blanket, and a pillow. The crew was really polite, and there was never more than one person in line for the bathroom."
Nadelen: "Nothing"

Voordelen: "My first time flying SAS on my trip to Europe from USA and I was highly impressed. Everything was efficient and comfortable. One of the highlights was the check in - this is often a long and frustrating process, however this could not have been easier and so quick. I was very happy and made my entire check in experience simple and efficient. I will be going straight to SAS for my next trip to Europe, no question. Thank you very much!!! Daniel Valewink"

Voordelen: "nothing."
Nadelen: "I hated flying on easyjet, there was NOTHING easy about it. hidden fees, horrible service, and flight delays. I am never flying with them again"

Voordelen: "The crew was fine. Got there on time."
Nadelen: "We arrived early to airport and we could not check in till 1hr before flight with the rest of the 200plus passengers. So waited in line with heavy bags just unnesccessary! Then get thru security and nowhere to sit for flight. But have shopping!!! Omg who needs to shop we want to sit and get food!!!! Not stand and fight to get food because your airline gives no snacks or drinks!! It's like entering prison for 2hrs"

Voordelen: "Plane was clean, flight staff was friendly."
Nadelen: "No problems!"

Nadelen: "This is my first international flight that didn't include complimentary beverages. No free wine or alcohol, and only ONE complimentary beverage on the entire 9 hour flight! They only came around ONCE with the beverage cart! (and this was like an hour and a half before they served dinner, which didn't include a drink). They also only came around and offered water ONCE on the flight. Normally this would be every 1-2 hours. Also, the flight was delayed by about 2 hours, and they didn't make an announcement until we were about an hour late. Thankfully, I was getting updates from Kayak, or else I wouldn't have even known we were delayed."

Voordelen: "This was my first flight in SAS and it was a wonderful experience. The crew was pleasant and the seating was spacious and the plane was clean. Very refreshing atmosphere."

Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Voordelen: "Quick flight easy on and off."

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Voordelen: "Flights ran on time."
Nadelen: "Suitcase arrived badly damaged. Crew was rude and inattentive. It was hard to get water during the flight."

Voordelen: "The food was quite good on the international trip. Thought the pilots were excellent on all flights. Take offs and landings were very smooth."
Nadelen: "On the domestic flight you only got a drink."

Voordelen: "It was great to have a bottle of water right at the beginning of the flight! Made it easier to settle down and relax."
Nadelen: "It would be great to have a greater offer of music. I really like to listen to some new music from good artists and to get inspired for new music on a long flight. It's too bad, SAS only offers playlists of 1 hour..."

Nadelen: "The flight to Stockholm was late which made it stressful to make my connection to Seattle. However the SAS agent I talked to was very helpful."

Voordelen: "Food and movies were great!"
Nadelen: "Couldn't afford a seat with leg space."

Voordelen: "Passengers nice"
Nadelen: "Food options not everyone eats chicken"

Nadelen: "Not enough room to work on laptop."

Voordelen: "The flight was on time and the crew was friendly"
Nadelen: "My luggage did not follow me to Geneva as it was supposed to do. I hope it will come today in Annecy where I am staying."

Nadelen: "Lost luggage delivered today"

Voordelen: "Same as above"
Nadelen: "Same as above"

Nadelen: "Delay was ovet 4 hours."

Voordelen: "The flight was fine. No issues except it was late. Not a big deal."
Nadelen: "My bag was soaked and my clothes inside - top layer and some second layer items were wet. Some colors bled into other garments and they are ruined. Really not happy my bag was left out in the rain in Germany."

Voordelen: "Overall this was a great flight. It was short, comfortable, and SAS service is always great."
Nadelen: "The short delay in departure."

Voordelen: "On time"
Nadelen: "The boarding"

Nadelen: "Bags did not make the flight. Served no water or drinks."

Voordelen: "Flight was on time."
Nadelen: "When I bought the ticket, checked bags were included in the price. When I got to the counter, they said no and I paid $80, which was more than the flight for two cost. When I tried to use my frequent flyer account to pay for the bags, they said I couldn’t, although I had over $200 in credit. Very bad service! Very bad!"

Voordelen: "The entertainment was ok."
Nadelen: "The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif"

Nadelen: "Infotainment system"

Voordelen: "Loved the retrofitting work done on the 777-200 for atmosphere and head room. The flight crew were among the most accommodating I’ve experienced."
Nadelen: "Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom. Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia."

Nadelen: "More leg room"

Nadelen: "Politeness of the crew"

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Nadelen: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."

Voordelen: "They have badest customer service becouse i want extended my way back to chicago they did not talk to me as customer but every time call they hand off the phone more then 3 times i will not fly again with this plane"

Voordelen: "La puntualidad de los vuelos"
Nadelen: "Compre mis tickets por iberia y me mandaron a AA sin derecho a maletas ni poder elegir mis seats"

Nadelen: "We were charged 100 Euros extra as they indicated the 2 pieces laugage was not included. They didn't respect the seats that where assigned in the reservation claiming we jus reserved the sits but didng pay for them."

Voordelen: "Todo excelente, ningún problema, el abordaje, el servicio dentro del avión, el personal, todo como debe ser!"
Nadelen: "Ningino, no hay quejas al respecto, no hubieron retrasos, todo se realizó de acuerdo a la establecido"

Nadelen: "The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized."

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
Nadelen: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."

Voordelen: "Landed in foggy night. Crew fantastic. On time. Cabin clean"

Voordelen: "After explaining to the woman that I would like yogurt or something in the box one of the attendants offered me her food and warmed it up"
Nadelen: "The fact one attendant didn’t empathize that I was unable to order my food and didn’t try to help me eat something and basically said too bad, I’m sorry.a pleasant surprise being"

Voordelen: "Seat comfort entertainment and food"

Voordelen: "The entertainment was probably the best part of the flight."
Nadelen: "The staff were less than friendly, the food was terrible . Not to mention it was like pulling teeth to get a beverage from time to time. Wouldn’t do it again...... there too many service oriented airlines available to make this mistake again."

Voordelen: "At least the lugagge arrived with yhe flight"
Nadelen: "Service on board, food"

Voordelen: "Seats in the first flight were very tight"
Nadelen: "No space for the legs!"

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Voordelen: "Crew was very attentive and cabin was clean . There was no entertainment so I gave that question a 3 star not that it was bad."
Nadelen: "Can’t think of anything I didn’t like"

Nadelen: "Al llamar a Iberia(horas antes de nuestro vuelo)para informarles que por llegar a Venecia a bordo de un crucero y este no poder entrar a puerto en hora por motivos de la neblina y por esa razon no poder llegar en tiempo nosotros al vuelo,nos dijeron que no podiamos volar con ellos desde el vuelo de Madrid al otro dia a Miami y solo nos ofrecieron otro vuelo para 3 dias despues y con un precio bastante alto,conclusion que siendo una compania tan reconocida poco nos ayudaron, por no decir practicamente en nada,"

Nadelen: "For the first time ever an airline lost my luggage. I fly several times a year and thus was my firat time flying Iberia. What a headache and inconvenience."

Voordelen: "Easygoing friendly staff"

Voordelen: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"

Voordelen: "Roomier plane than the one I took to Madrid."
Nadelen: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."

Nadelen: "The only bad thing is that the checking at JFK was very long!!!!"

Voordelen: "They really know how to treat passengers. We enjoyed flight and the food was great. I haven't eaten so much on a flight in he last 14 years"
Nadelen: "Nothing"

Voordelen: "The british flight to Madrid was overall very good"
Nadelen: "Also delayed"

Nadelen: "Upon boarding the aircraft was really hot, I was sweating in my seat... I did not receive any complementary drinks or snacks."

Voordelen: "crew"
Nadelen: "nothing"

Voordelen: "crew was awesome"
Nadelen: "how long and unorganized both checking in and boarding"

Voordelen: "I did a up grade To bisnees an it was very disapointed"

Voordelen: "extremely kind personnel"
Nadelen: "the food was not like you would expect in Business Class, there was no pasta less although I was on raw 3!!!"

Nadelen: "Cramped by ok"

Voordelen: "Great space between seats, and very nice staff"

Nadelen: "Flight conection failed"

Voordelen: "Easy check in and comfortable seats"

Nadelen: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Voordelen: "Flight attendant didnt help to pup up my luggage; even water was not free"

Nadelen: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."

Nadelen: "No food and no water"

Voordelen: "Crew was very not ve however flight was delayed causing no us to run to our connecting flight to Miami."
Nadelen: "No free snacks were provided on this flight."

Voordelen: "Good seat , short flt. Too short for food."
Nadelen: "Did not know I would have to pay extra for luggage. I may have overlooked something when I booked."

Voordelen: "Nothing"
Nadelen: "Kept us waiting for five hours"