Vind goedkope vluchten vanuit Banjul naar België

Voordelen: "The crew very a mezzaning"

Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"

Voordelen: "Yes"
Nadelen: "Everything was good"

Voordelen: "Nothing your flight was cancelled I will put a claim to refund"
Nadelen: "Nothing your flight was cancelled I will put a claim to refund"

Voordelen: "The little details...slippers, nice meal, foot rests, deep carryon bins."
Nadelen: "Legroom, too tight. Attendants blocking lane unable to reach restroom, entertainment didnt work."

Voordelen: "The bathroom was clean in the beginning of the flight. Speak some English ."
Nadelen: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."

Voordelen: "Service was great, very polite crew. The food was so far the best comparing with other airlines I flew with. Planes were clean."
Nadelen: "The flight arrived with delay in Istanbul. The connecting flight was delayed as well. Hopefully I won’t experience that on the way back. One of the passengers said that flights are always delayed when arriving to Istanbul waiting for gates."

Voordelen: "Service, flight and landing, exceptional!!!"
Nadelen: "No cons..."

Voordelen: "The friendliness and the ease of flying alone."

Voordelen: "Love flying Turkish, usually they’re very welcoming on the plane and flight attendants are friendly. Seats convert into a lay flat bed which is comfortable. i would say that the appetizers are usually excellent but the main dishes fall a bit behind. Amenity kit is pretty good."
Nadelen: "Boarding is a problem and I expect it’s a problem everyday. One has to go through many additional checks to board a NY bound flight which is understood but the gates can’t sccomod a full 777 flight. It gets hot really fast, definitely what you don’t need before a long flight. Group boarding is enforced but people will still try to wiggle into the priority boarding line. On another note I have had a similar flight on the A330 and the boarding process was smooth (organized)."

Voordelen: "Food, service OK"
Nadelen: "Old plane, no TV, seats not comfortable."

Voordelen: "Food, staff attitude, service. Good communications from captain during lateness period at JFK."
Nadelen: "In Istanbul the line for boarding was badly mismanaged, something unusual for them."

Voordelen: "Attendants were very nice."
Nadelen: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."

Voordelen: "Always excellent"

Voordelen: "Everything was more than perfect. Thanks Turkish Airlines."
Nadelen: "On board internet must be faster."

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Nadelen: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"

Voordelen: "we ware attisefy for are first time in bisness clas"

Voordelen: "The seat was comfortable."
Nadelen: "The entertainment system was not working"

Voordelen: "Good trip great service"
Nadelen: "None"

Voordelen: "Service was excellent Food was delicious..."
Nadelen: "Everything was perfect..."

Voordelen: "Free upgrades are great, unfortunately rare."

Nadelen: "Customs in Skopje"

Voordelen: "Will definitely fly Turkish Airlines again!"

Voordelen: "Crew."
Nadelen: "Too many ads and promotional messages, not letting to use entertainment system much."

Nadelen: "None"

Nadelen: "Very poor experience , no clear gate assignment prior to boarding , i missed this flight due to no gate info poping on the monitors. Bad customer experience , No manners no proper English, By Far the worst experience."

Voordelen: "Finally getting to New York after they let my 1st connecting flight leave without us and the other dozen or so passengers that were supposed to be on that flight to JFK."
Nadelen: "Everything else was awful. Due to the previous flight being late arriving/departing we got to Istanbul late then they couldn't park the plane to de-board. We missed our connection and were stuck in Istanbul for an entire day. The customer service related to this mistake were awful, blaming us, telling us it wasn't their problem, and constantly trying to get refer us to another representative or their website rather than attempt to resolve the issues. Worst flight experience I've ever had."

Nadelen: "Previous flight cancelled due to weather conditions, and despite calling and having a lot of flexibility with time, we were unable to reschedule without massive charges. Our refund was quite low, and we will rebook on another airline. This, despite being a TK gold card member."

Voordelen: "the crew were great clean cabin"
Nadelen: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"

Voordelen: "Extremely nice and accommodating crew throughout the flight. The lounge at Istanbul airport is magnificent."
Nadelen: "Airport is a little crowded. No one follow the lanes as supposed to be. Airport authorities need to educate people so that passengers do not bypass other passengers. Overall an excellent experience."

Voordelen: "It was s safe flight."
Nadelen: "We were forced to go through numerous security checks. The last check was at the gate and our carry-ons were searched yet again and our laptops, cameras and iPads were taken. Apparently we cannot bring these items on the plane and no one told us, the customers who paid to board this flight. Plus the wifi was not free. And when we tried to use the wifi code we were given from the crew as a "perk" from our camera Ana iPads being taken, that still did not work. So that was a 13 hr flight with no wifi. Plus on my flight from Istanbul to Atlanta my Tv did not work and the crew didn't speak English and could not understand my complaint. Overall the worst flight ever, close to a Delta flight which everyone knows is the bottom of the barrel of airlines. When we finally arrived in Atlanta it took 3 HOURS to get our baggage. We landed at 7:45 PM and did not get our bags until 11 pm. We were not told what the delay was and to just be patient. I will a NEVER take this airline agin."

Voordelen: "Friendly crew. Good food."

Nadelen: "First the flight was delayed 2 hours and then we sat on the plane for 7 hours before take-off, while the crew took care of several issues. Ridiculous. Should have made us wait at the airport gate so we could have eaten proper food and had wifi."

Voordelen: "The food used to be way better than now"

Voordelen: "Food was very good"
Nadelen: "the smell of the airplain was very bad"

Voordelen: "Entertainment"
Nadelen: "Seats was a lil tight , food was a lil warm not hot"

Nadelen: "Fantastic"

Voordelen: "Better planes"
Nadelen: "Very small chairs. Terrible boarding system"

Voordelen: "Food"
Nadelen: "Boarding and airplane age."

Voordelen: "The crew, the boarding , the entertainment,"
Nadelen: "The food was not up to expectations"

Voordelen: "Everything on the plane was great."
Nadelen: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."

Voordelen: "Every thing was excellent"

Nadelen: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"

Voordelen: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Nadelen: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."

Voordelen: "very nice flight."
Nadelen: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"

Voordelen: "All perfect this time. Food was so tasty as always:) crew is very kind."
Nadelen: "Always delay flight"

Voordelen: "The flight was good. The boarding was appalling."
Nadelen: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."

Voordelen: "Boarding was on time and departure as well."
Nadelen: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."

Nadelen: "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Voordelen: "TAP is great to fly, friendly, safe and solid, nice crew"

Voordelen: "The food was great and the screw were nice and young ."
Nadelen: "The boarding process and charging 95 dollars for an extra bag is crazy."

Voordelen: "New aircraft had free Wi-Fi and lots of movies. Clean."
Nadelen: "First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them."

Voordelen: "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Nadelen: "Plus ou moins tout, et au moins donner un repas correct."

Nadelen: "Grab business class upgrade offer - worth every penny."

Voordelen: "."
Nadelen: "Pas de retard !!!"

Nadelen: "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Nadelen: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"

Nadelen: "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."

Nadelen: "Boarding was a disaster that took an extra 30 min"

Nadelen: "My luggage was lost for almost 2 weeks."

Nadelen: "Too late with delay"

Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Nadelen: "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Voordelen: "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Nadelen: "La proposition de sandwich Un peu de retard au décollage"

Voordelen: "Nothing"
Nadelen: "Been on schedule."

Nadelen: "Départ à l’heure"

Voordelen: "Servicio"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Voordelen: "Better system to boarding."
Nadelen: "Announce properly for boarding."

Voordelen: "Personnel de bord souriant et au petit soins. Avions propre"
Nadelen: "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Nadelen: "Very courteous crew, very much attentive to the passengers needs. The entertainment has to be improved. Not very user friendly."

Voordelen: "Avion propre et moderne Personnel à l'ecoute"
Nadelen: "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Voordelen: "The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel."
Nadelen: "I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee."

Nadelen: "The moment to enter to the airplane needs to be more organized. The food served was terrible. No air conditioning during the time we were waiting inside the airplane."

Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Voordelen: "Rien. Nous n'avons pas eu accès à notre vol."
Nadelen: "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Voordelen: "La place pour les jambes"
Nadelen: "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Nadelen: "Timing of food"

Voordelen: "Le personnel de bord était sympathique."
Nadelen: "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Voordelen: "-"
Nadelen: "-"

Voordelen: "Bien organisé"
Nadelen: "Pas d’ecran Disponible pour regarder des films"

Voordelen: "Petite Collation appréciable"
Nadelen: "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Nadelen: "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Voordelen: "The tripulation are very nice people."
Nadelen: "The space between seats are small."

Nadelen: "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Voordelen: "I did like that the flight wasnt full"
Nadelen: "Website was not intuitive with regard to baggage fees. Paid $100++ for ONE bag ans then they failed to transfer my bags to the connecting flight. Still waiting on the status of my belongings."

Voordelen: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Nadelen: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Voordelen: "Decent boarding and un-boarding, a small sandwich during the flight"
Nadelen: "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Nadelen: "Food was terrible especially breakfast"

Nadelen: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."

Voordelen: "Food was ok. Check in was ok in Portugal. The plane was good (entertainment and seat comfort)."
Nadelen: "flight crew can be more friendly in my opinion."

Voordelen: "When we landed at the destination."
Nadelen: "Gate checked 90% of the carry on luggage, but not with an official tag, just some guy scribbling on tags before the bus. Boarding was a fiasco: disorderly lines just to pile into a bus and shuttle to plane. Comfort!? Ha. I'm 5'8" short and my knees were digging into the seats in front of me. The new seats are hard as a rock and don't recline. Cramped is an understatement. The tray table is literally the same size as the tray itself. Did TAP build a mock up of this before production?!? You get to hold your drink and put your silverware in your lap while you eat. Food was too hot to open foil, and once opened was mediocre at best. Entertainment?!? Literally nonexistent. Well actually in the fancy seats beyond economy there is a little slot to attach a phone or tablet on the back of the seat. So your entertainment is whatever you brought. I guess the touchscreen/on demand entertainment I remember from the early 2000's is too high tech for TAP."

Voordelen: "No delays and much nicer staff than last time."
Nadelen: "Seats are very tight and legroom is very limited, specially when person in front of you recline the seat. Also, you feel the hard plastic in all your bones.. more cushions will be appreciated... Specially for an 8 hours flight."

Nadelen: "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Voordelen: "Tap est une tres bonne compagnie un des meilleurs en Europe"
Nadelen: "Rien vraiment toutcest bien passer dans l'ensemble"

Nadelen: "No vegan food options. Filthy toilet"

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Voordelen: "Crew were extremely professional"
Nadelen: "The seats were less comfortable for me"

Voordelen: "Crew. Comfort."
Nadelen: "reduce baggage charges."

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Voordelen: "Food"
Nadelen: "Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey"

Nadelen: "The toilets were filthy. The tv touch screens didn’t work"

Voordelen: "Crew were very good. Comfortable flight."
Nadelen: "Choice of movies could be much better."

Voordelen: "The crew was Excellent"
Nadelen: "There is to many delays in the night flights, this should be improved."

Voordelen: "Great crew!"

Voordelen: "Crew was helpful, everythinf fine"
Nadelen: "The food was not so good. Bit cold.."

Nadelen: "Entertainment is non existent. Plane is tatty."

Voordelen: "G"
Nadelen: "G"

Voordelen: "The food was good, seats were quite comfortable and the crew was awesome"
Nadelen: "The entertainment was not that great"

Voordelen: "Crew was very nice, very helpful"
Nadelen: "3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience"

Nadelen: "Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers."

Voordelen: "Food was of high standard Crew were polite and made the effort to make passengers feel comfortable"
Nadelen: "Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers."

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Voordelen: "Service"

Voordelen: "luggage take time to receive , over 1 h"
Nadelen: "luggage tale long time to receive"

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Voordelen: "Ease to select seats on line The flight was a little delayed but they got me to my connecting flight on time at Addis Ababa. Good on board service"

Voordelen: "Nothing!!"
Nadelen: "Not very clean Several used towels noted in seat"

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Nadelen: "Rude flight attendants and desk staff that were not trained to do check in well. No entertainment available."

Voordelen: "Everything"
Nadelen: "No Wifi at Lome gate. I don't understand why there is no wifi in West African airports."

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Voordelen: "Boarding was superb"

Voordelen: "Nothing"
Nadelen: "They overbooked and pushed us to later flight, later flight boarded late, on run way 2 hours, plane maintenance issue so changed aircraft—supposed to arrive 1:30pm, arrived after 10pm, gate agent erased reservation adding frequent flyer number so my seat was given to someone else and I sat finally in last row by toilet instead of with my family—then no one can find record of my return flight and Ethiopian contact number impossible to reach. Truly awful experience. I have no idea if I will have seat on return flight."

Voordelen: "The pretty ladies"
Nadelen: "Lost luggage and horrible food"

Nadelen: "Your cheapo ripoff insurance wouldn't pay when I had to cancel due to terrorism threats in and around Ouagadougou. Is there ever a better reason to cancel a flight?!"

Nadelen: "Bad plane flight was cancelled. Horrible experience."

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Voordelen: "Outstanding personnel on the ground in Addis Ababa; outstanding crew on the plane from Addis to Kigali"
Nadelen: "The movie screen (attached to the ceiling) was broken and throught the duration of the 2h30 minute flight, mechanically lowered and raised itself nonstop, making a constant disturbing grinding noise"

Voordelen: "Again, the cabin crew where all very nice."
Nadelen: "Seating space was very tight on this plane."

Voordelen: "The crew were very friendly and professional."
Nadelen: "They lost my bag, there was no announcement that the flight was boarding."

Voordelen: "POLITE AND GENTLE CREWS. SERVICE WITH A SMILE. AIR FARE REASONABLE COMPARED TO OTHER AIRLINES"
Nadelen: "IF FARE IS CHEAP THAN THAT DOES NOT MEAN THE SERVICES SHOULD BE POOR"

Voordelen: "Every thing include the crew members ."

Voordelen: "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."

Voordelen: "aircraft was clean and excellent condition, crew friendly"
Nadelen: "pre flight information unclear, changing gates and unorganized boarding could be improved."

Nadelen: "Nothing"

Nadelen: "My luggage was lost"

Voordelen: "Was lucky to be able to get 3 seats in a row, so could sleep.. They were able to put me in 3 seats again on return, so all good for me... Crew nice, leg room decent, entertainment was fine... Movie choices were not best I've seen, but first world problem... Overall I would recommend.."
Nadelen: "The return journey time from Dublin sucks... 6am flight, so u have to stay up all night pretty much... If they could change that, it would be amazing... Food not great, so you would be better off bringing your own stuff..."

Voordelen: "Cabine business confortable pour la catégorie 180 degrés avec un angle"
Nadelen: "Attente à l'embarquement et les plats ordinaires"

Nadelen: "the hotel they put me in in the connection was horrible"

Voordelen: "Flight was on time"
Nadelen: "Asian vegetarian food came for me at the end After telling many times to cabin crew Airport hostess were rude On 16th from Nairobi to mumbai one of my bag didnt arrive to mumbai .mumbai staff of Ethiopian airline was not ready to even answer .it was v disturbing As was travelling to some other city had to buy new stuff for trVelling"

Voordelen: "Entertainment options were good and they fed you several times"
Nadelen: "-changed flight schedule several times after booking ticket -3/4 segments were delayed causing me to miss connections - staff unaware of procedures -several mechanical problems with plane -still do not have bags after 7 days -no compensation provided for inconvenience -poor customer service"

Nadelen: "I find it exceptionally bizarre that for a company whose name represents a country that spends more than half the year fasting that there isn't an option for this unless you specifically ask online."

Voordelen: "The crew are doing amazing job and making sure we all stay safe."
Nadelen: "What could have been better is us; the travelers/passengers. We need to follow every protocol and or precess or procedure put in place by our government and the airlines. United Airline is doing great job keeping us safe while we travel."

Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"

Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Voordelen: "service and timing were great"

Voordelen: "Seats were comfortable. The crews were helpful."
Nadelen: "Cleaner bathroom on the plane."

Nadelen: "Boarding was awful"

Nadelen: "30 min delay !"

Nadelen: "600€ for tiny space in the plane!!"

Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"

Nadelen: "2:30 de retard"

Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"

Nadelen: "Repas moins basique"

Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"

Voordelen: "The flight attendants were wonderful and the movies and space for the kids was great!"

Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Voordelen: "That there were no group calls for boarding"
Nadelen: "My seat"

Nadelen: "Water could have been served complementary"

Voordelen: "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure."

Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."

Nadelen: "Propreté de l'avion à l'aller."

Nadelen: "To be given a blanket. And better choice in music"

Voordelen: "Retard de 45 min"

Nadelen: "It was very cold they need to lower the temperature."

Voordelen: "cheap ticket"
Nadelen: "lack of service, very unfriendly stewardess"

Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Voordelen: "L’embarquement etait rapide on a décollé à l’heure"

Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."

Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Voordelen: "The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped."
Nadelen: "The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive."

Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"

Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Voordelen: "comfortable leg space"

Voordelen: "Great wheel chair service"
Nadelen: "Polite customer service agent"

Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Voordelen: "Excellent service. Friendly staff."

Voordelen: "Good flight overall- staff lovely"
Nadelen: "Limited food choices"

Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"

Voordelen: "l acceuil et personnel tres sociable"

Nadelen: "Retard et bagages perdus"

Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"

Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"

Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"

Voordelen: "We loved the movie."

Voordelen: "They have the funniest and engaging safety video I have ever seen"

Voordelen: "Rien"
Nadelen: "6 heures de retard à destination dans l'indifférence totale"

Voordelen: "Nothing special"
Nadelen: "No newspaper"

Voordelen: "The stewardess"
Nadelen: "Food"

Nadelen: "Retard de deux heures du début de vol"

Voordelen: "Lots of entertainment video options. Movies, TV, documentaries. No news.Comfortable seats. Asked for a seat change and got my own aisle seat as well as middle and window! A sleep lounger! Thanks! It was a 7 hour smooth sailing trip that went by fast. Also, nice big clean plane, great weather. If you'd like some very good wine with the supplied dinner, you need to ask for it..and its free. They just keep it on the downlow. I had the red Medina local wine, and I can tell you it's really Good! Dry, similar to a good Italian. Not lyin! Small bottle, 2 glasses, comes with the meal free. Maybe more free. but I didnt ask since I took a nap."

Voordelen: "The crew was kind enough and food was decent"
Nadelen: "The plane itself is very old and dirty. Each seat is fit with an entertainment system with a fairly good selection however on both flights, the entertainment system worked for one hour. Then it stopped. The crew was less than helpful and when they did give it their attention they simply reset the screen which then continued to power cycle for the next 5 hours. On the way home, enough folks complained that the crew reset the entire system and then it worked for the last hour"

Voordelen: "Le repas"
Nadelen: "La propriété de l avion"

Voordelen: "Satisfait"
Nadelen: "Sans avis"

Voordelen: "Le personnel était sympa et disponible"
Nadelen: "Améliorer la qualité des repas"

Nadelen: "Was not advise about Extra Charges for luggage 70.00 EUROS PRR CHECKED BAG"

Voordelen: "Crew was very friendly"
Nadelen: "Aircraft boarded 1.5 hours late and departed 2 hours late. Upon reaching the destination gate it took 30 minutes to open the aircraft door and start deplaning."

Voordelen: "Personnel à bord sympa"

Nadelen: "The flight was late! Nightmare at boarding! I arrived an hour and a half late They lost my luggage I have not heard back yet"

Voordelen: "nothing! Very poor service"
Nadelen: "Have special help for large families especially with young children. Most airlines anticipate large families’ arrival and keep a golf car at the gate to help them. Your company is careless, callus. In addition i lost 3 luggages"

Voordelen: "the food was great and the legroom was adequate. I slept through half of the journey which indicates that it was comfortable"
Nadelen: "nothing for now"

Voordelen: "Ok"
Nadelen: "Honesty"

Voordelen: "Absolutely nothing"
Nadelen: "Literally everything"

Voordelen: "Personnel très présent confort des sièges"
Nadelen: "Retard d’une heure avant décollage"

Voordelen: "The crew was really friendly. The Food was good. . I really like it"

Voordelen: "Bien"
Nadelen: "Que je puisse pas perdre mon passeport"

Voordelen: "Acceptable"
Nadelen: "Que perde pas mon passeport"

Nadelen: "Baggage handlers strike caused 3 hour delay departure. Plane was hot and bathrooms dirty. Food was good along with entertainment. Luggage was slow. Overall I would not recommend this airline."

Nadelen: "Bonjour , J’ai demandé si il y avait des couvertures pour mes enfants. L’hôtesse m’a dit qu’elle allait voir. Elle n’est jamais revenue ni pour me dire qu’il n’y en avait pas ni pour m’en donner! Pas très “PRO” je trouve. L’avion n’était pas propre avec des traces. Le petit dej était mauvais"

Nadelen: "One of my luggage was badly damaged."

Voordelen: "Grand espace pour les jambes"
Nadelen: "Retard"

Voordelen: "Le personnel accueillant"
Nadelen: "Le repas"

Voordelen: "Surclassement en premium"
Nadelen: "Décoller à l heurre."

Voordelen: "Le personnel du bord était agréable, disponible et au service d’un avion énorme plein d’enfants en bas âge."
Nadelen: "Pas d’écouteurs disponibles, ma tablette était cassé, impossible de l’utiliser pour manger au risque de retrouver le plateau par terre."

Voordelen: "Crews very bad if u asking for something. Nobady care of you"
Nadelen: "Everything needs to be better"

Voordelen: "Luggage allowance for sports equipment and plenty of legroom"
Nadelen: "Breakfast was poor on first flight from Dakhla in comparison with the lunch on the next, connecting flight from Casablanca. The latter was very good."

Voordelen: "Tout"

Voordelen: "Correct"
Nadelen: "Le repas et le vol a l’heur"

Nadelen: "J'ai acheter des produits le Stewart mas pas rendu la monnaie 11 € c'est le geste et confiance ,cheveux dans le pain"

Voordelen: "Niks leuk ,"
Nadelen: "Lange vertraging langer dan 3 uur , slecht communicatie naar klanten toe , waardeloos personeel"

Nadelen: "Retard, service, l'écran qui ne fonctionne pas"

Nadelen: "The airline wasn't the issue, but the passengers seated around me didn't give me any space or an armrest. I wish I had had a window or aisle seat on that particular flight. The service was otherwise fine, but being that boxed in for so many hours cast the whole flight in a less than pleasant light."

Voordelen: "Sky-Ram Repas délicieux Personnel accueillant et professionnel"
Nadelen: "Confort siège business"

Voordelen: "Sky-RAM, génial et innovant"
Nadelen: "Pas de possibilité de télécharger son téléphone Confort des sièges en classe business:limite Petit déjeuner : proposer autre chose que beurre et confiture non compatibles avec diète"

Voordelen: "La disponibilité du personnel"

Voordelen: "L’accu Chaleureux"

Nadelen: "Enregistrement extrêmement lent"

Voordelen: "Beaucoup de repas. Personnel beau et gentil"
Nadelen: "Pas d'écran pas de film"

Nadelen: "A l’aller et au retour, si vous avez une place au dela de la rangee 25 vous n’avez pas le choix c’est poisson. Le boeuf ou poulet n’est plus disponible."

Voordelen: "Nothing"
Nadelen: "Poor general service. No accommodation. Poor food. Delay flight. Poor customer service."

Voordelen: "Acceuil"
Nadelen: "Néant"

Voordelen: "Everything about the airline and flight were smooth and fine"
Nadelen: "Because we bought from JustFly through Kayak we couldn’t reserve seats until we got to the ticket agent. We were given seats all over the plane, mostly middle seats"

Voordelen: "Hospitality and respect of the flight attendants. I had 11 hours layover and they made it seem like it was just an hour. My flight back fro Morocco to NY was a breeze. I will do this flight over again if I had the chance. Thanks Air Moroc."

Voordelen: "Crew was friendly and efficient. Seats and food were fine. Flight was smooth and on schedule.. Generous free checked baggage. Rare today!"
Nadelen: "Boarding was a bit chaotic with passengers made to wait in the jcorridor for 10-15 minutes until boarding continued. Board when the bus is waiting and plane doors are open! On board my 787 flight, the tray tables were very hard to close, the entertainment system didn’t work, and the bathroom, while not filthy, could have been a little cleaner."

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "L’equie était bien organisée, serviable et patiente. Y avait pas de retard"
Nadelen: "La nourriture"

Voordelen: "Very little. Boarding was relatively straightforward."
Nadelen: "Was in aisle seat, cabin crew consistently walked into me as they walked by despite the fact that I my body was completed within the confines of the seat. Similarly, the cabin crew regularly crashed the food cart into the back of my seat throughout the flight (but somehow avoided doing this to those in front of me). In addition, I was shaken awake twice to be asked if I wanted food. I will never fly this airline again."

Nadelen: "They canceled the flight without telling anyone including the airport. Airport staff was on the phone with them and said the flights canceled. Then we had to go to 3rd party service who really couldn’t do anything. I had to customer service in the States to finally book myself on another airline. The alternative was to fly to Casablanca and stay there for two days since the next available flight was the 15th. I would have to pay for the second night myself."

Nadelen: "Les plateaux repas ne sont pas au niveau."