Les toilettes était sales et mauvaise odeur
Les toilettes sales durant tout le vol Grave Problème d'odeur dans l'avion a l'avant
Le transit proposé par Pegasus m'a obligé à courir entre mes deux vols
Le personnel de bord est rapide et efficace. Impossible d’emporter un bagage à main, tout est rempli en quelques minutes les gens ne respectent pas les limitations et donc les autres. Mais 10 minutes de retard à l’arrivée.
Retard au départ et retard au retour Le staff fait rentrer les passagers sans prioriser les numéros des rangs du coup c’est un grand bazar et on prend du retard
équipage au top meiux qu a l aller
changement de porte d embarquement au dernier moment et j ai failli rater l avion l amabilite du personnel d embarquement et du personnel a bord de l avion l impossibilité de changer des billets sur le site internet flypgs
Ma valise est arrivée cassée cela a tout gâché ! La compagnie n’est jamais disponible pour les réclamations bien évidemment..
Embarquement en retard. Sièges peu confortables. Aucun écran dans la cabine. Repas très chers. Personnel parlant à peine anglais, ne débarrassant pas nos plats, incapable de nous renseigner sur le retard pour nos correspondances.
il y eu du retard pour le décollage
bloquer au niveau de l'embarquement sans explication pour nous mettre dans un autre avion, et à du payer un supplément sur place de 600€
Nadelen: "Just perfect and on time"
Nadelen: "Staff are not friendly, airplane was old and seats were very uncomfortable"
Voordelen: "Great boarding , on time! Friendly helpful staff . Just really good experience"
Voordelen: "Crew amazing .. seats not comfortable"
Nadelen: "Delayed boarding .."
Voordelen: "Bon vol"
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "C'était un bon vol."
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment"
Nadelen: "Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed."
Nadelen: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Nadelen: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"
Voordelen: "On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara"
Nadelen: "Maybe, some entertainment???? But still a good flight even without it."
Nadelen: "The boarding Schdule"
Nadelen: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"
Voordelen: "Friendly staff. Comfortable plane"
Nadelen: "Delayed but only 15 min"
Nadelen: "Siège non réglable sur 3h30de vol"
Nadelen: "Une vraie Lowcost... le bus est même mieux que cet avion"
Voordelen: "The price"
Nadelen: "The mass"
Voordelen: "Globalement ok"
Nadelen: "Délai de plus d'une heure pour le décollage"
Voordelen: "was not full so had some space"
Nadelen: "that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane"
Voordelen: "Checked in online with a carry on luggage, no waitşng in lines. Flight was on time and landed on time. Crew was nice."
Nadelen: "The space between the seats could have been a bit roomier."
Nadelen: "Crew members are very rude"
Voordelen: "Not worse than any other low cost airline. Check-in went smooth, planes are new and cabin personal was friendly."
Nadelen: "Boarding was delayed due to late arrival"
Voordelen: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Nadelen: "Boarding was delayed due to delay of other plane. Cabin was really hot"
Voordelen: "The air conditioning wasn't worked good"
Nadelen: "No thing"
Voordelen: "clean"
Nadelen: "baggage allowance is 20kg and no free drinks and food and very expensive if you want to buy.. ie.. 35 euro for a sandwich and cola"
Nadelen: "Everything is charge money"
Voordelen: "Was a save travel"
Nadelen: "Delay 1 hour."
Voordelen: "Crew was very nice. Seats were comfortable."
Nadelen: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."
Voordelen: "Staff is excellent, they bumped me to an earlier flight when they saw that I was early. Second time flying with Pegasus. Keep up the good work."
Voordelen: "The seats are comfortable and there was enough place in the overhead bins"
Nadelen: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."
Voordelen: "The crew at the airport was incompetant. The service was appalling. I had to wait for over 30 minutes for bag drop off . I was very dissapointed. Also boarding was quite late and pushy"
Voordelen: "quick boarding at Sabiha Airport. At the airport, the free Wi-Fi connection didn't worked."
Nadelen: "This experience was absolutely horrible for my wife and myself both. We understood that being among the more "budget friendly" airlines, we would have to sacrifice some comfort. But this airline is beyond atrocious to say the least. There is no terminal exit, but rather we had to walk down steps from the plane, walk in the rain to a stand-up bus, and ride it to the airport. How on earth are you supposed to make close connecting flights with those conditions? We barely made it only because they let us skip the line for security. Save yourself the misery; dig deeper in your pocket for a better airline."
Nadelen: "Flight took off late, no food or entertainment available"
Voordelen: "It's not the first time I fly Pegasus the flight is good and I know low cost don't offer free meals but on my booking it was written meals on both flights. So I don't know who to blame the website or the airline but I was too tired to ask them."
Voordelen: "Roomy, comfortable seating. Clean and modern."
Voordelen: "I am glad that the Pegasus team changed my flight to Bishkek (after I missed the flight to Almaty because of Pegasus delays from Lviv) but I wish Pegasus had given me the difference in price of flights back on my card."
Nadelen: "The first leg of my trip (Lviv to Istanbul) was delayed without warning. It made me miss my flight to Almaty and the next flight wasn't for two days. None of the Pegasus crew (on the flight from Lviv) seemed to care that I had a flight very soon after landing, even though I was a female passenger alone. They wouldn't call the gate or look up if my flight to Almaty was delayed once we arrived."
Voordelen: "It didn't crash."
Nadelen: "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."