Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
The flight is canceled due to the weather, has to stay overnight at the airport, no available flight to LAX next day, had to change the destination and pay out of pocket for the other flight to LAX.
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Nadelen: "Due to mishandling of the situation, we were not allowed to board the plane, despite the fact there was no restriction for us not to do so."
Voordelen: "Everything was excellent even the landing was as smooth as butter"
Nadelen: "A free upgrade to a business class seat :("
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "It was good the service onsite the plane"
Nadelen: "It was delayed both ways coming in from Boston and jo apologizing or telling us what was the reason."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "I like the service and caring help of onboard staff of THY"
Nadelen: "I don’t like dealing with THY on ground and internet staff. They should be more helpful in all instances"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Nadelen: "The process to get into the plane at Istambul was horrendous. It took forever to process the passengers."
Nadelen: "Seats are extremely uncomfortable, tight, not functioning"
Voordelen: "I loved everything, the ticket purchase, the check in, the free first bag, the cabin crew, the amazing food and eating with non plastic forks and spoons."
Nadelen: "The plane was a little too cold.i noticed that 90% of the people on the plane had covered themselves in blankets."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Excellent all around"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Friendly. Lots of food and accessories."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Voordelen: "Awesome cabin crew."
Nadelen: "Tight seats and some passengers were so noisy and loud throughout the trip."
Voordelen: "Crew was helpfull food was good"
Nadelen: "Flight attendants need to be friendly ."
Nadelen: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"
Voordelen: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."
Voordelen: "Excellent food"
Nadelen: "Long wait for toilet"
Voordelen: "Merci à Turkish Airlines"
Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."
Liked the condition, comfort and cleanliness of the plane. Flight crew was very efficient and attentive. Food was very good, but they could have a slightly larger meal service. There was not enough food to eat.
Transit à Frankfort : horrible !
Was not given boarding passes at Brussels Lufthansa check in. Told to get them at the gate in Munich.
Encore et toujours du retard, nous avons du changer de vol puis d'avion, imprimer de nouveaux billets et n'avons connu nos places qu'au moment d'embarquer
J'ai manqué ma connection en dépit des assurances de l'équipage. 6 heures d'attente.
Vol retardé (+ d'1 heure), pilote qui annonce que les autres vols à Frankfurt sont aussi retardés, donc qu'il sera possible tout de même de continuer le voyage. Annonce qu'un employé de Lufthansa va nous attendre pour nous aiguiller. Rien de cela ne s'est passé. La seule chose c'est que j'ai manqué ma connection, à peu près 8 heures de retard. Inacceptable
Le fait de refuser de servir un deuxième verre de vin sous prétexte d’effectifs réduits à cause de la pandémie, Servir de l’eau ou du vin ce ´n’est pas plus difficile ! Aucun choix de repas et une bouillie trop cuite qu’ils osent appeler pasta. Personnel de bord particulièrement expéditif et antipathique. Le pire long courrier de ma vie.
They canceled my flight yesterday from Columbus Ohio so why ur sending me this shit
Voordelen: "The food was fine to abv"
Nadelen: "The wait time was extremely long and would be even longer when going back to Boston"
Voordelen: "Great flight and food options."
Nadelen: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"
Voordelen: "Hydration station during the long flight. Leg room adequate."
Nadelen: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"
Voordelen: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Nadelen: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."
Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"
Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"
Voordelen: "Ben... Je cherche encore"
Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"
Voordelen: "Cheerful and very helpful"
Nadelen: "The food could be better"
Voordelen: "Le service"
Nadelen: "La nourriture, le retard"
Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."
Nadelen: "Parfait rien a dire"
Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."
Nadelen: "Nothing really :)"
Voordelen: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Nadelen: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."
Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"
Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"
Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"
Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"
Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"
Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"
Nadelen: "les retards"
Nadelen: "Le vol est largement en retard !!!!!"
Voordelen: "Embarquement très rapide, vol ponctuel."
Voordelen: "The punctuality, customer services and refreshments served were all great."
Nadelen: "Les informations à bord etaient incompréhensibles"
Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"
Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."
Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."
Nadelen: "Small plane, a price for everything."
Voordelen: "Équipement de divertissement excellent. Personnel souriant"
Voordelen: "Relaxed trip. We were well cared for. Again very good staff"
Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."
Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."
Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."
Voordelen: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
The flight that you gave us, JQ7 from Melbourne did not exist. Therefore we had to stay in Melbourne for another 24 hours and find another new route and flights to return to Heathrow. All a strain and stress. Your service to us for the return journey useless. So far, I have not found that you have corrected any of your failings and therefore it could also happen again to others tomorrow, next week, or next month. The return journey was a total disaster.
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
They canceled our flights that went on anyway.
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "Nice crew, good food."
Nadelen: "Both bathroom were not working in business class area."
Voordelen: "The crew was professional & friendly"
Nadelen: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Nadelen: "All of the less than good, obvious!"
Voordelen: "The socks offered in business were comfortable and nice looking. The red wine was good."
Nadelen: "The food was just average and the seat not too comfortable"
Nadelen: "Everything was OK"
Voordelen: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Voordelen: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Voordelen: "The friendliness of the crew"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Pleasant flight"
Nadelen: "We were delayed & missed our connection"
Voordelen: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Voordelen: "Good beverage service."
Nadelen: "Over an hour delayj for departure."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "There was no wifi on flight"
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Voordelen: "quick/efficient boarding - good staff - good food - easy flight !"
Nadelen: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Voordelen: "Food provided, staff kind"
Nadelen: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Nadelen: "Lost all our bags so couldn’t ski"
Voordelen: "the crew was nice"
Nadelen: "Seat confort on long flights, leg rooms,"
Voordelen: "very attentive crew"
Nadelen: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Voordelen: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Nadelen: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Voordelen: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Nadelen: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Nadelen: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Voordelen: "Nice crew pilot food and beverage"
Nadelen: "No wifi"
Voordelen: "Friendly staff"
Nadelen: "Leg room"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Flight crew very nice"
Nadelen: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Voordelen: "Easy to board and easy flight."
Voordelen: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Nadelen: "That it didn’t happen."
Voordelen: "Food and staff behaviour"
Voordelen: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Voordelen: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Nadelen: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"
Embarquement encore avec de retard, l'équipe de l'embarquement était tres désagréable. Obliger d'acheter un masque FFP2 ceux qui n'était pas le cas pour le vols d'arriver.
Got passed over during the first drink service. Second service was more agreeable. Passengers are allowed to prop their feet up on the backs of the seats in front of them and to play their devices without headphones so everyone has to listen to it?For 4 hours. Why does this go unchecked? Is the comfort of a single passenger more important than all the others? I normally have nothing but good things to say about Air France but they missed the mark today by a wide margin.
Poor communication from boarding staff, airport staff not a clue. Communication on board was un decipherable and airline lost baggage.
J'ai réservé un vol Djerba-PARIS je me suis trouvé avec un vol Djerba-Paris-Saint-Petrsbourg du coup je n'ai pas pu voyager....c'est de l'arnaque.
Voordelen: "Seats ok. Crew is super. Drinks offered"
Nadelen: "Nothing, AF rocks"
Voordelen: "L'ensemble était pas trop mal"
Nadelen: "Ma valise n'a pas suivi suite au retard de KLM est c'est le bazar pour la récupérer"
Voordelen: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Nadelen: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"
Nadelen: "Les sièges très serrés. La nourriture très moyenne ( surtout le petit déjeuner )."
Voordelen: "Le personnel de bord et le service délivré sur un vol national"
Nadelen: "L’embarquement à Orly Pas de retard à Orly"
Voordelen: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Nadelen: "See previous"
Voordelen: "Crew was ok and servicial"
Nadelen: "Food and reception at door of boarding"
Voordelen: "Crew very professional"
Nadelen: "Boarding was a little confusing"
Voordelen: "Great food and friendly crew."
Nadelen: "Seatback system was old and not very functional."
Nadelen: "No entertainment facilities"
Nadelen: "Plane is old and entertainment facilities are no longer appropriate"
Voordelen: "Siege inconfortable manque d ergonomie dossier trop droit aucun soutien pour les reins creux qui donne mal au dos et lorsque nous sommes au fond du siège la nuque n est pas du tout soutenue"
Nadelen: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."
Voordelen: "Arrived on time."
Nadelen: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."
Voordelen: "Crew was nice."
Nadelen: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Voordelen: "Rangée 43 juste en face des toilettes et siège peu inclinable à côté de la cloison"
Voordelen: "On time, no hassle."
Voordelen: "Efficacité de l’embarquement, staff sympa"
Nadelen: "Retard au départ"
Voordelen: "La particule et la facilité du site"
Nadelen: "Rien c était parfait"
Voordelen: "Tout était très bien"
Voordelen: "The cue lines per zone are a brilliant idea!"
Voordelen: "Personnel plus que pro"
Nadelen: "It was a great flight can’t think of anything"
Nadelen: "Un peu plus d'espace entre les sièges."
Nadelen: "Assise des sièges premium un peu dure"
Voordelen: "Tous les services de la compagnie"
Voordelen: "Didn’t like the sandwich offered"
Voordelen: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Nadelen: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Nadelen: "Missed the flight due to late landing from earlier connection"
Voordelen: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Nadelen: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Nadelen: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
Nadelen: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Voordelen: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."
Nadelen: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
Voordelen: "Great food (Economy class). Good Service"
Nadelen: "Not enough bathrooms on Economy class area due to aircraft design."
Voordelen: "Quiet! No noise-canceling earphones needed. Delicious food."
Voordelen: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Nadelen: "Flight was delayed by 1h30min, so we arrived very late"
Voordelen: "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Nadelen: "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"
Both flights were delayed by at least 1 hour which was discouraging. The boarding process was random and very chaotic.
Voordelen: "The crew were nice"
Nadelen: "The only thing the luggage’s takes too much time 🙁☹️"
Voordelen: "The only thing is good, they gave us a room for the missing flight which is because of them. Poor customer service, no communication, the flight is always late and you will miss your flight."
Nadelen: "Get organized and explain for the passengers why there is a delay."
Nadelen: "Seat comfort"
Voordelen: "The crew was okay but seat comfort on the A330 not so good."
Nadelen: "Boarding not good"
Voordelen: "The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done."
Voordelen: "The crew was friendly"
Nadelen: "The comfort, the plan was old and seat were not comfortable"
Nadelen: "75’ delay with no info One toilet out of order No safety checks by crew"
Voordelen: "The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!"
Nadelen: "Flight was delayed nearly an hour with no announcements as to what was happening or why!"
Voordelen: "Direct flight"
Nadelen: "Food, boarding, carry on bags checks, 1 hr waiting time for baggage claim at destination."
Nadelen: "Im still not st my destination due to delays of the airline"
Nadelen: "Nice crew. Company should be rated better...!!!"
Nadelen: "The flight arrived late 1.30 hours, so I miss the domestic flight."
Nadelen: "Captain and crew where rude and the captain almost lost control of the plane as we were landing."
Nadelen: "Didn’t know I had to put into my reservation that I’m a vegetarian. Therefore there was no food for me on my flight."
Nadelen: "Shorter flights and no delay"
Voordelen: "The plane was clean and cool with good legroom in the exit row."
Nadelen: "It was TERRIBLE that at check-in when i found out that the only one piece of baggage was allowed. I have ALWAYS had two bags on this flight."
Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"
Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"
Voordelen: "every thing was fine. very friendly"
Voordelen: "Amazingly soft landings, as always."
Voordelen: "Comfortable economy"
Nadelen: "No entertainment options; no coffee/tea service"
Voordelen: "The crew was amazing and accommodating."
Nadelen: "The seat reclined flat for comfort."
Voordelen: "I liked the space you have on the seats the leg room is very good because I am a tall person with some airlines it’s very uncomfortable for me thanks."
Nadelen: "Leg room, food, service from the cabin crew is fantastic just to say a few words. Fli"
Voordelen: "We lost our bags but they find it after 9 hours Very bad experience"
Nadelen: "Economy the same like business And they need to be more carful with the bags becouse we lost our bags for more then 9 hours"
Nadelen: "Being on time could’ve been better"
Voordelen: "Good price. Direct flight. Decent food."
Nadelen: "Offer more frequent complimentary drinks. Staff talking too loudly at back of plane while passengers trying to sleep."
Nadelen: "Prices should be lowered and more direct flights from EWR airport."
Voordelen: "everything was good especially the timing and entertaining it all good."
Nadelen: "keeping to the time most especially."
Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."
Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"
Nadelen: "I couldn't get my boarding passes online or at the airport kiosk after already checking in online before getting to the airport. I had to wait over an hour in line at the checkin desk just to get my boarding passes. The boarding process in Cairo was even more chaotic with unnecessary multiple disorganized checkpoints and line ups."
Nadelen: "The aircondition was not working since the very begining for 4 hours and even after was not fully cooling. It was hot"
Voordelen: "Good meals, and plenty of beverages."
Nadelen: "when issues electronic boarding pass it was mentioned I have to leave from terminal 3 .. when went there they said it is wrong & changed to seasonal terminal which is 30 mnts drive by the terminals bus.. very frustrating experience"
Voordelen: "Crew was great, very polite and service oriented."
Nadelen: "Amenities (seats, bathrooms, entertainment, headphones and food) were not on par with other world class carriers, especially for business class."
Voordelen: "Nice trip good food"
Nadelen: "The flight crew didn’t provide any kind of leadership when the passengers were causing a delay. Then we landed 20 minuets later than schedule, but the pilot failed to recognize the delay, he announced the schedule arrival time rather than the actual time. Then the freaking airport is so bad, that I decided not to come back here anymore. The luggage were delayed for an hour and half and we asked the supervisor he said that’s usually what happened, and we have to wait, he didn’t even care to provide any explanation for why all this unnecessary delay."
Voordelen: "Lost my connection"
Nadelen: "Nwver on time"
Nadelen: "Flight delayed for over two hours"
Voordelen: "Overnight accommodations and females seated together."
Nadelen: "Booked too late to get vegan meals."
Voordelen: "Sufficient leg room."
Nadelen: "Crew need more training. Entertainment need to improve."
Voordelen: "The crew was friendly and professional. Food was very good as well as the selection of non-alcoholic beverages. Flight was on time, and plane was clean!"
Nadelen: "Passenger seating next to me (I was sitting in an aisle on a 3-seat row, economy plus) kept on leaning towards me all the time. I had to "create" of sort of barrier between the two of us with a couple of pillows. A lady sitting in the row in front of me - a 50-something y/o woman with husband and 3 kids keep on reclining her seat to the point that I was barely a couple of inches from the top of her head, even as I was eating. I had to forcefully push back ti get some room."
Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"
Nadelen: "Great services and very clean air plane"
Nadelen: "For this trip, there were no individual screens. All customers had to watch the same movies for a 5 hour trip."