Vind goedkope vluchten naar Cape Canaveral

Voordelen: "Good service"
Nadelen: "Old plane"

Voordelen: "Everything was great"
Nadelen: "Nothing"

Voordelen: "The crew was very accommodating , especially important because I was traveling with children"

Voordelen: "Comfortable, great food"

Voordelen: "Food was good when we got it."
Nadelen: "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."

Voordelen: "Both ways there was no food of preference. Preferred juices are short. Especiallyif you are tired and want to sleep on their food serving time, you don't get any till next serving even if you are hungry. I woke and informed the team that I would collect later, but they claim empty and gave No way the entertainment is updated to the latest titles. Have 7/8 months old movies listed."
Nadelen: "Carry more food and screw sone new movies."

Voordelen: "The crew & the ground personnel! Very polite, helpful & efficient!"
Nadelen: "I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!"

Nadelen: "internet stelt niks voor"

Nadelen: "Food Poisoning"

Voordelen: "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
Nadelen: "Codebase flights and no one looking as us as customers."

Nadelen: "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"

Voordelen: "entertainment is great."
Nadelen: "food is the same as last flight."

Voordelen: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Nadelen: "The food was average"

Voordelen: "Entertainment offer was great. Live channels, talks, movies, etc..."
Nadelen: "The service... it was almost a 7 hours flight, the crew brings you your food and that's it. I needed to ask more than three times to get water, again and again, I can't understand this behaviour at all. They treat you extremely bad unless you fly business with them. I felt uncomfortable and didn't like this behaviour at all."

Voordelen: "Great selection of entertainment."
Nadelen: "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."

Voordelen: "I like the flight route"
Nadelen: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."

Voordelen: "Personeel is vriendelijk"
Nadelen: "Er was een vertraging van bij 1,5 uur, maar er is niet over gecommuniceerd."

Voordelen: "Best upper class flight ever!"

Voordelen: "the attention, the comfort, the large amount and options of movies, shows, entertainment channels; the food was good. and most of all the smooth flight and experienced pilots"
Nadelen: "none"

Voordelen: "The entertainment options were great! And, they have free wine with meals."
Nadelen: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."

Voordelen: "Food, comfort, service all excellent! Hands down best 8+ hour flight experience vis-a-vis other airlines."
Nadelen: "While there was much in the way of options for entertainment, navigating the system & touch screen was a pain. Often the mouse doesn't follow your touch and you end up clicking things you didn't mean to click + having to press multiple times."

Nadelen: "Crew were rude, kept knocking customers. no vegan meal No drinks offered for majority of flight poor quality entertainment, screen didn't work properly."

Voordelen: "Services and schedule and on time departures and arrivals."

Voordelen: "the food"

Voordelen: "On our onward flight from Orlando to Dubai, the crew made sure the flight was always clean (specially the toilets - they really cleaned them up every 30 mins) Not so much on the same flight returning from Dubai to Orlando - toilets get wet and messy after about 5 hours and were never cleaned after."
Nadelen: "Overall, food and service were ok. I really didn't think Emirates did anything different in Econony class compared to other airlines (Air India)"

Voordelen: "Staff did their best and were polite but ultimately had no solution for the issue"
Nadelen: "I was unable to get an aisle seat therefore I was stuck in an middle seat. I am rather tall and the man on the window seat was morbidly obese and half of him was sitting on top of me for most of the flight. He also sweated all over me, snoredand snorted for the whole flight. I spent much of the flight standing and now have terrible leg oedema. It was the most uncomfortable flight I've ever been on. the flight was full so there were no reseating options apparently. It was extremely unpleasant."

Voordelen: "Food was really good and they accommodated my gluten free diet with ease. Great movies and tv shows to watch!"
Nadelen: "Couldn't get the internet to work...not sure if it was my phone or their service. Seats don't lean back much and there isn't as much legroom as some other airlines I've used. Hard to sleep."

Voordelen: "The FA that served my part of the cabin was polite, friendly, and cheerful."
Nadelen: "I had one piece of hand carried bag from when I boarded on the DC to Dubai leg. On this Dubai to Manila leg I was shocked to discover that the ground crew wanted all hand carried items weighed, and I mean ALL including things like travel pillows and duty free items. I was made to pay $88 for excess weight on the exact same bag I had with me on the first leg. Worse, the (I'm guessing) head of the ground crew gave random exceptions (for example someone had a thick copy of the Koran and some other item that were not weighed). My excess weight probably weighed less than that book. Many passengers ended up returning purchased duty free items and some even abandoned their bags. Upon getting past the initial gate the passengers were ferried by BUS to the plane. The bus ride took forever and of course, in the heat of the Dubai sun, the passengers were made to climb stairs carrying their "overweight" bags to board the plain."

Voordelen: "The crew was very helpfully and nice"
Nadelen: "Other passengers and there dramas"

Voordelen: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"

Voordelen: "Service van het personeel is prima. Vriendelijk en attent."
Nadelen: "We moesten ons erg haasten vanwege vertraging van de eerste vlucht. Door ern beladingsfout had de vlucht ook nog erns bijna 3 uren vertraging. En dan blijkt ook nog eens dat onze koffers niet meegenomen zijn."

Voordelen: "Service prima. Eten voldoende. Entertainment ook voldoende keus."
Nadelen: "We vertrokken met vertraging. We konden maar net op tijd het boarden van de volgende vlucht halen."

Nadelen: "I would prefer to have slightly wider seats in economy for such a long flight they are a little cramped"

Voordelen: "The staff was very attentive and helpful."
Nadelen: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."

Nadelen: "For three hours since takeoff we were not served any food or drinks. I was dehydrated and my sugar level had gone low. When they finally served us, they said they did not have a vegetarian meal inspite of my having ordered a hindu vegetarian meal. on creating a ruckus they managed to arrange a vegetarian meal"

Nadelen: "They need to work on the air quality inside the cabin. Maybe an air freshner?"

Voordelen: "As always crew was great."
Nadelen: "Disembarking took to long waiting on business class to clear their area. Bottom seat cushions are to hard and flat had to put my cushion down to sit on."

Voordelen: "No comments"
Nadelen: "No comments"

Nadelen: "Sitting for 16 hours. Airlines should provide some seating option where you can stretch your legs in a horizontal position"

Voordelen: "Unlike most reviewers, I never have a good experience with Emirates.However, Crew (this time) was very accommodating and did their best to make this a comfortable trip."
Nadelen: "Boarding was delayed about 45 minutes. We were called to board but left standing in the tunnel while ground crew cleaned. We began to taxi and people were still storing their luggage and walking around."

Voordelen: "I loved the food."

Nadelen: "Half way through the flight my bulkhead seat pop up screen would not remain in upright locked position so I had hold it up with extra pillows"

Voordelen: "Clean bathroom and courteous staff"
Nadelen: "Less snacks and selection of movies"

Voordelen: "Service was excellent. Crew was friendly."
Nadelen: "Touch screen at seat was not responsive. Took many presses on the screen to get it to respond."

Voordelen: "Accommodating flight attendants. Easy transfer between flights."
Nadelen: "The length oh the flight, but Emirates can't help that. It was 14 to 15 hours."

Voordelen: "On time, good service great entertainments."

Voordelen: "Nothing"
Nadelen: "The stuff were not helpful (i.e when you request it by bottom nobody would come and ask if you need anything) Bathrooms were not clean Food did not taste good (Also was shortage of choices of meal. Some meals were finished ) Stuff did not gave us coffee and tea"

Voordelen: "Food"
Nadelen: "Old plane. Uncomfortable seats"

Voordelen: "Food was great."
Nadelen: "Very unfriendly staff who does not say excuse me. TV sound and quality was bad."

Nadelen: "The business class seat is just complety outdated"

Nadelen: "Pas de l'eau"

Nadelen: "The"

Voordelen: "Pas eu lieu"

Voordelen: "M’a replanifié mon vol arrive 3h30 plus tard"

Voordelen: "You change our seats that we could be together."
Nadelen: "A soda and a cookie, you can definitely do better."

Nadelen: "Le vol est parti en retard et j'ai manqué ma correspondace à Atlanta repas limité pour le lunh eb Première"

Nadelen: "a venir demain suiteà la correspondace ratée"

Voordelen: "La possibilité d'écouter des films."
Nadelen: "Être assise près des toilettes et subir la file d'attente avec des odeurs nauséabondes à travers tout ça. De plus, j'ai un mal des transport assez intense et le fait de ne pas être assise à côté d'un hublot a rendu le tout assez pénible. Il serai intéressant de demander, lors de l'enregistrement, si nous avons des préférences de siège. Tout va si vite que nous n'avons pas le temps d'y penser...et il est ensuite trop tard."

Voordelen: "À l’heure, nous sommes mêmes arrivés à l’avance! Nos bagages à main ont été enregistrés gratuitement."

Voordelen: "I love flying Delta. Non stop flights from DTW to MCO and FLL. The crew are so courteous. Love the new uniforms also."
Nadelen: "Nothing."

Nadelen: "Envoyer un rappel 24 h avant le vol!"

Nadelen: "Both Virgin plans needed a deep cleaning."

Voordelen: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."

Voordelen: "L'accueil était chaleureux"

Voordelen: "Bien organiser, service correcte et rapide Heure d’arrivée à l'avance sur l'horaire initial . Espace correcte pour les jambes"
Nadelen: "Changement de porte d'embarquement et de terminal"

Nadelen: "No Gluten free option"

Voordelen: "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."

Voordelen: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"

Voordelen: "Rien"
Nadelen: "Aucune organisation ou anticipation Encore 2 heures d’attente au décollage Désespérant d’ amateurisme"

Nadelen: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"

Nadelen: "Surbooké de 10 places donc cohue à l'embarquement"

Voordelen: "Entertainment system great. Individual choices include recent movies. On board staff very nice"
Nadelen: "We had issues with baggage. Delta was supposed to transfer 4 bags to Disney for Magic Express transportation. Only 3 went. Disney tried hard to fix problem, and even gave us something to ameliorate the situation. Delta took hard line, wasn't helpful and gave nothing. It took 2 days to find bag."

Nadelen: "Bought a brand new suitcase and Delta staff broke one of the wheels!"

Voordelen: "Every thing good"

Nadelen: "Boarding was rushed and the crew barely announced the sections. It took an incredibly long time to bard the longest that I have ever experienced and I couldn't point to any reason why."

Voordelen: "Everything was in order"
Nadelen: "None really"

Voordelen: "Food"
Nadelen: "10 hours delay"

Voordelen: "I like that Delta is efficient and the service is consistent. I pick Delta because I know what I’m going to get . I like that I can choose the entertainment I want and that everything is at my fingertips including flight info, food and beverage options, etc. it’s relatively comfortable but it’s not near the level of Virgin America or JetBlue."
Nadelen: "I’m not sure if it is due to LAX construction but it is chaotic at the airport. It is super confusing where you need to go, drop bags, etc. the weird part is Check in was in terminal 3 and gate at terminal 2. That is a long walk back and forth. There is probably a more efficient way of doing this. Besides that, they need to do a better job communicating that seats are changing and not Reggy before boarding. Though I can understand it can get crazy because people will panic but it’s not great heading up to enter in not knowing if you are sitting in window when you picked it for a reason. Otherwise, everything went smoothly."

Nadelen: "Employé à la porte très désagréable"

Nadelen: "The boarding process doesn't make sense. My seat assignment was changed for no reason, and I didn't have a say in it. I was put further back on the plane. Not happy about that."

Voordelen: "Crew was very nice. Flight was smooth. Boarding process was good. On time."
Nadelen: "Plane was old. Not that comfortable. No entertainment on flight. Unable to connect to wifi. Snack options were not that good."

Nadelen: "Staff not attentive to customer needs. I asked for a blanket and the stewardess never came back to me."

Nadelen: "I paid for an upgraded seat and it was still very cramped"

Voordelen: "Connexion à New York = porte d'arrivée et de départ très proches l’une de l’autre"
Nadelen: "L’espace est restreint entre les sièges (sur l’avion)"

Voordelen: "Tout s'est bien passé, hormis le fait que je n'ai pas pue m'enregistrer à l'avance !"
Nadelen: "enregistrement"

Voordelen: "Great crew"

Voordelen: "Movies"
Nadelen: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"

Voordelen: "Delta is always running behind."

Nadelen: "Lounge : denied access even if I am platinum. Because domestic flight ? Delay by 1 hour .."

Voordelen: "Trip and flight crew excellent!"
Nadelen: "I understand that they couldn't deliver luggage during lightening, but my luggage and clothes were soaked!"

Voordelen: "Tous les vols à l'heure, service égal à nos attentes. Personnel courtois et efficace. Très bon voyage"

Voordelen: "Enjoy able"
Nadelen: "Noise"

Nadelen: "No blankets or pillows. Froze"

Nadelen: "My bag was damaged when I arrived at Orlando."

Voordelen: "Short comfortable flight.. good entertainment to choose from."
Nadelen: "Everything was good with this flight.."

Voordelen: "Crew was nice"
Nadelen: "Always a delay with Delta"

Nadelen: "Encore assigné à la porte du vol, comme en stand-by. Pourtant les sièges étaient payés."

Voordelen: "Arrivé à New York"
Nadelen: "Je n'ai apprécié d'avoir des sièges assignés à la porte du vol."

Voordelen: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Nadelen: "The boarding process is always horrible. Folks crowd the gate before their class is called. It creates anxiety and edginess. Never a good way to start a trip. While it always goes relatively quickly I feel it should be more organized and folks made to follow a system. Cramming right up against the ticket counter doesn't do anyone any good."

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Crew and entertainment options"
Nadelen: "Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate."

Voordelen: "Nice crew, good entertainment, efficient flight"
Nadelen: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."

Voordelen: "service was very good,"

Nadelen: "The flight was 100 percent full. So it was very difficult to move around. And on a 10 hour flight that is tough."

Voordelen: "overall good flight"
Nadelen: "5 hours delay in take off from frankfurt. reason - ice on plane wings. snow in frankfurt is not uncommon, and lufthansa needs 5 hours to clear ice? and why board people in the plane when you know you can't fly ?"

Nadelen: "The food"

Voordelen: "The entire crew were very friendly and helpful to ensure a comfortable flying experience. This crew went above and beyond my expectations for this flight. The true meaning of hospitality of service for flight travel."

Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Voordelen: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nadelen: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Voordelen: "Excellent, travel only with LH"
Nadelen: "The plane was a very noisy on take off."

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Nadelen: "Late departure"

Voordelen: "On time."

Voordelen: "Decent flight. Nice crew. Clean cabin."
Nadelen: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "USB at every seat"
Nadelen: "Food"

Nadelen: "Flight got canceled, everything was slow."

Voordelen: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Nadelen: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Voordelen: "Very good experience. Good movies."
Nadelen: "The LH reward program is not very user friendly."

Voordelen: "on time great food extra legroom seat"
Nadelen: "movies sucked"

Voordelen: "Nothing"

Voordelen: "THE ONLY ISSUE I HAVE WITH LIFTHANSA IS THEY DID NOT PAY FOR MY FRAIGHT THAT WAS DAMAGED. THEY PAID FOR THE BAGGAGE BUT THEY DID NOT PAY FOR PART OF THE PERSONAL EFFECT BELONGING INSIDE THE BAGGAGE. THAT WAS ESTIMATED TO BE $500.00 ACCORDING TO MY REPORT THE DAY I ARRIVED AT ORLANDO INTERNATIONAL AIRPORT. THE CUSTOMER SERVICE AT ORLANDO AIRPORT SETTLED FOR MY BAGGAGE NOT FOR THE CONTENT INSIDE THE BAGGAGE, ALSO, GIVE ME EMAIL ADDRESSED TO SEND MY CLAIM THAT WAS NOT DELIVERED.iTS WILL BE APPRECIATED IF THE CHECK FOR $ 500.00 CAN BE MAIL TO MY ADDRESS : CHARLES MAKINDE, 7631 FORT SUMTER DRIVE,ORLANDO, FLORIDA 32822. OR FOR ADDITIONAL INFORMATION PLEASE EMAIL ME AT CHARLESMAKINDE@GMAIL .COM. WHILE I THANK YOU FOR COOPERATION. CHARLES MAKINDE"

Nadelen: "The airplane was extremely cold and the flight staff was rude"

Voordelen: "Crew, food and enterteintment were good"
Nadelen: "Boarding was to messy, sits were extremely tight, cabin was too warm and sits does not reclined enough to make a comfortable sleep time"

Nadelen: "Customer service and seats extra small. Partner airline Swiss is probably worst airline ever"

Voordelen: "Everything was efficient and the somewhat long flight was easy because of food and entertainment. (Saw a really good Japanese film with subtitles)"
Nadelen: "Incorrect gate given for this flight, connecting flight was a little late. Everything was fairly quickly corrected."

Voordelen: "The crew was very nice and provided snacks even though the flight was short"
Nadelen: "This flight was good!"

Voordelen: "the service,order, attention, human quality, punctuality. all in general."

Voordelen: "Food, drink and entertainment are very good."
Nadelen: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Voordelen: "Flughts departed and arrived on time, food was impressive, flight attendants were friendly and attentive and good on-board entertainment"
Nadelen: "Nothing"

Nadelen: "Too much sugary bread as nourishment."

Voordelen: "The chairs were the comfiest I've ever flown in!! Amazing"

Voordelen: "Attitude, attitude, attitude...when it's positive and customer friendly it shines...this depicts my experience on all of my Lufthansa flights concerning the cabin crew(s). Smiling faces genuinely concerned about the passenger experience aboard the aircraft. In contrast, on a previous International flight via a US based carrier...there too was lots of cabin crew attitude...but not the pleasant type."

Voordelen: "In terms of things I liked flying with UA998 from Brussels to EWR: The boarding staff at Brussels airport was helpful, courteous and knowledgeable. Boarding procedure was smooth even with the extra security screening at the gate."
Nadelen: "It was quickly clear to me that the passengers where simply an inconvenience to some of the crew on UA998. As an example I fell asleep during take off and woke up in the middle of the meal service. The cart was only a couple of rows behind me in the half-ful Economy Plus section so I got up and tried to get the attention of the staff. The lady turned around and confirmed that "I had woken up" with a sigh, as is not only was it inconvenient to her that I was a sleep, now I had the nerves to actually ask for a meal. She presented me with the options of pasta and chicken and I politely asked what they where served with. She straight out said that "she really did not know that" and asked me to make a choice. I wont get into any other examples, the machine was half full at best and there was no stress, so frustrating to be treated like you are an inconvenience to the USA based staff who clearly just wanted to be left alone. The entertainment system barely worked, the touch monitor was very hard to operate - the pressure sensitive functionality was not working properly but I managed to get to my movie and avoid the Chinese subtitles in the third try. I fly United because it's part of Star Alliance, but otherwise I would try and avoid at all cost."

Voordelen: "The food tasted really good and especially the bread was much more appealing than on our previous flight. The flight attendants were very efficient and attentive. I liked that they asked the person in front of me to put his seat up during the meal time. That helped me eat more comfortably. Entertainment options were extensive."
Nadelen: "Boarding was delayed and was tedious. It took forever because there was not an orderly line and just a jumble of people. We had to show our passports 3 different times between check in and boarding. People had put their passports away, then had to get them out again at the gate. That slowed everything down to a crawl. Our party was not accommodated when we asked for seats together. My husband and I were separated and we were separated from our kids. The ground crew did not seem to care. Take off was delayed, but the captain never told us why. The guy in front of me reclined his seat the whole time. I felt like a sardine in a can. So uncomfortable!"

Voordelen: "The flight was on time, staff attentive and made frequent rounds. The food was good and entertainment with a fair selection of options."
Nadelen: "Unfortunately, the day of my travel Lufthansa had a ongoing strike at the Frankfurt airport. The Lufthansa terminal was closed, luckily I was one of the few to get the bus shuttle. Once I arrived at the correct terminal the check in process and boarding was a pleasure, much friendly and competent staff to assist"

Voordelen: "Good directions at airport"
Nadelen: "Booked too close Difficult for elderly person"

Voordelen: "All is good expect confort and food"
Nadelen: "Food"

Voordelen: "Melanie/ticketing was superior in securing seats on a different departure. She endured many nervous travelers. The new itinerary matched our original time of arrival at ORD within 2 hours. :)"
Nadelen: "The free check-in of our carry on bags only dissapointed us when not arriving at ORD. We expect them to be delivered soon."

Nadelen: "Seating was entirely too cramped. It has gotten worse over the years but this Lufthansa flight reached a new height in discomfort. You cannot even eat nor put your seat back. I am a short person and it was miserable for me so I can only imagine how uncomfortable it is for persons of average height. The fees have become ridiculous. I now fly only when absolutely necessary. Sad that the customer comes last."

Voordelen: "Entertainment is great, although I did not use it much this flight"
Nadelen: "Seats were uncomfortable, tighter than I remember last time I flew Luft."

Nadelen: "Our flights from Budapest and Munich left late causing us to RUN from landed plane to boarding plane. Again over 65. and I was sick. Never again!!"

Voordelen: "I am 6 ft tall and the coach seats leave almost no leg room! and then the person in front of you lays back, if you are not claustrophobic, you will be!"

Voordelen: "Friendly staff"
Nadelen: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Nadelen: "Delayed!"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Nadelen: "Bag was lost"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Nadelen: "Amesterdam airport employee was really rude"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "The food was excelent"
Nadelen: "I have to pay to pay a little more confort"

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Flight was delayed"

Voordelen: "Good efficient flight crew friendly and helpful"

Voordelen: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Nadelen: "The food was okay, not that great."

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Nadelen: "Not much to comment on here."

Nadelen: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Nadelen: "Nothing."

Voordelen: "Great crew service. Among the best ever."

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Voordelen: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Nadelen: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Voordelen: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Nadelen: "Nothing to improve"

Voordelen: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Nadelen: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Voordelen: "Food and staff were great"
Nadelen: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Voordelen: "Wide selection of entertainment, food was good."
Nadelen: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"

Nadelen: "Hitte aan boord"

Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."

Nadelen: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."

Nadelen: "Airco te koud"

Voordelen: "Verzorgd, propere toiletten! Vriendelijke bediening"
Nadelen: "Te koud"

Voordelen: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Nadelen: "Food was not very good Tasteless and rubbery"

Voordelen: "Plane service"
Nadelen: "1h30min delay at airport"

Voordelen: "It was very comfortable"
Nadelen: "The crew was great"

Voordelen: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Nadelen: "The stinky guy behind me, but that's not the airline's fault."

Voordelen: "The service of the crew onboard"
Nadelen: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Voordelen: "--"
Nadelen: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Voordelen: "The price was nice."
Nadelen: "Plane looked unkept on exterior. Crew was nice but lazy."

Voordelen: "Even for a 50 minute flight, drinks and sandwich was provided"

Voordelen: "Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay."
Nadelen: "A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible."

Voordelen: "The service is very good.Crew is very nice and flight on time."

Voordelen: "The crew was very nice. The meal served in Business Class is nice."
Nadelen: "The flight leave late due to ATC restrictions. But we kept well informend. The aircrafr is full and have even in Business Class less legroom."

Voordelen: "Fijn dat de kinder maaltijd eerder geleverd kon worden"
Nadelen: "De kwaliteit van de business class maaltijd vind ik de laatste tijd minder."

Voordelen: "Good movie selection?"
Nadelen: "I had to pay for extra luggage, because though I paid for an Economy Standard ticket which does come with checked-in baggage, there was nothing written on my ticket to prove it. I paid for the standard ticket ahead of time specifically. Although the staff were nice enough, for a struggling student, this mix-up was unacceptable. I now find myself making calls and trying to get in contact with both Kayak and Icelandair for a refund of the 88euro. I think I was particularly unlucky, because I was picked twice for special security checks, which pulled me out of the line I was waiting in while the flight was delayed, and I had to re-enter the line at the end. Though I requested window seats, I did not receive one either time (though I knew it wasn't guaranteed). There was also no overhead storage space for carry-ons overhead, so I had to make my way to the front of the plane to store my backpack, and several of those who came after me had to sit with their carry-ons on their lap. The seats were also pretty uncomfortable with a thick unadjustable headrest; and the air quality was terrible, a bit smelly and very dry. As a frequent flyer (who does fly with icelandair occasionally) this was unusual."

Voordelen: "Nothing good about this airline"
Nadelen: "Forget about comfortable experience during the flight. The way how they list the ticket from Kayak is the scam. Stated Economy class on Kayak and their own website ticket info. Once you chek in, they will stated this is the cheapest economy ticket, doesnt allow any baggage, and you have to pay I think around $150 for round trip baggage. End up with just to carry on, wouldnt able to shop in Europe. If you includ baggage flight would be similar to other airline provide baggage and quality services. Huge mistake, customer service located overseas, and dont care about customer."

Voordelen: "Got home safely"

Nadelen: "Baggage fees were horribly expensive."

Nadelen: "Never announced boarding, the sign at the gate said Boston (not Orlando) and the gate never announced that they were boarding. If I did not ask the gate, I would have missed the flight due to no announcements."

Voordelen: "Food was delicious! Plenty of leg room in economy class with comfortable seats."
Nadelen: "Board was chaotic. Gate area with seats was closed until half hour prior to boarding. We stood in line at the gate entrance over 45 minutes."

Voordelen: "Everything went okay for us on this flight. In the future, I will suggest to my wife, who books air travel for us to read the fine print. The cost to check a bag was $100.00 which would have run us $300.00 for the trip: Boston to Brussels with a layover in Reykjavik, but on the return Brussels to Reykjavik with four days in Iceland and the return to Boston, so there goes the cheap flight! I did enjoy the in-flight movie and a documentary on the return trip as well."
Nadelen: "My own earphones on the flight from Brussels to Iceland did not work. I could not plug them into the system."

Voordelen: "My exit aisle seat was just great, with no one on either side of me !!!!! Very kind airplane staff. I had a great sleep."
Nadelen: "nothing"

Voordelen: "no"

Voordelen: "Clean plane and facilities. Nice crew. Email notifications of delays"
Nadelen: "Multi-hour delays - strike induced on outbound flight, weather induced on return flight. Email notifications were nice but inconsistent. Expensive food."

Voordelen: "The flight went fast and the seats were more comfortable than on other Icelandair planes."
Nadelen: "The preordered Saga (business class) meal was very bad. After one bite of the meat it caused convulsions and throwing up."

Voordelen: "The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite."

Voordelen: "Wheelchair sbailanlr"
Nadelen: "No good food n not free"

Nadelen: "Need to buy your own food"

Nadelen: "Need to buy your own food.."

Voordelen: "Second time I have flown to Brussels with Iceland Air. I love their customer service and especially the flight route. My flight going over was cancelled due to weather. I called their reservation office , had to wait on hold for 1 hour and 15 minutes , but it was worth it. The reservation agent found me a new flight on LH, she explained I would get a conformation about 3 hours after our conversation with the flight information and new txt information. I was able to check in with LH on line that evening. Iceland Air had every pre assigned seats for me."
Nadelen: "The boarding process in Kevlavik is pretty awful. No seating around gate areas. You have to stand in line for about 30 minutes to then have to get on shuttle to be driven to plane where you have to walk on stairs to get to plane, or in some cases you actually get to board from the terminal, which happened yesterday. I have MS,and sometimes standing for long periods of time and then having to climb up stairs is difficult for me. I also see a lot of elderly people and parents with babies having difficulty with this boarding process. Their airport really needs major expansion for the amount of people that travel thru their. Seating araes around their gates should be a priority."

Voordelen: "Good price and short layover. The plane was clean and comfortable."
Nadelen: "The boarding process in Reykjavik was chaotic. Food and entertainment available for PURCHASE."

Voordelen: "Personnel sympa, avion confortable."
Nadelen: "Absence de repas de qualité offerts."

Nadelen: "48h et 27 minutes de retard sur l'horaire prévu."

Nadelen: "5h de retard.... Aucune prise en charge par la compagnie. Si je n'appelle pas, personne ne s'occupe de nous. Retour cauchemardesque!"

Voordelen: "Avion confortable. Personnel correct."
Nadelen: "Qu'ils devancent le vol de 15 minutes; on a failli Le rater. Aussi: piètre qualité de l'offre de nourriture."

Voordelen: "I probably won't be flying islandair again"
Nadelen: "The whole experience was poor. I'm disappointed."

Voordelen: "Lots of leg room in row 7, nice flight attendants."
Nadelen: "Nothing"

Nadelen: "Too bad that there is no food included in the flights. We bought sandwiches, and they were worth it though :)"

Voordelen: "Flight attendants were personable."
Nadelen: "Not enough seating space."

Nadelen: "Iceland airport was over crowded on the way to Brussels."

Voordelen: "The best part of the flight was the crew"
Nadelen: "Overall food was average, entertainment definitely needs to be improved"

Nadelen: "Somehow I must have missed the fact that there would be no served meal despite this being a between 8 and 9 hours flight! This is the first time ...and probably the very last... when I have flown such a leg with no meal or even a snack being provided that I wasn't asked you pay for!"

Voordelen: "See above. Same comments both legs"

Voordelen: "Great entertainment options"
Nadelen: "Lots of turbulence. Most of the crew were nice but one or two were a little cold."

Voordelen: "Crews are great, give free water and free snacks to kids"
Nadelen: "the waiting area in KEF airport is 1 floor below the assigned gate. No seats in front of the gate area. You will ride in a bus to your plane after the final boarding checked. During boarding the plane, no instructions to which door you will enter based on your seating number, so passengers in the back did enter thru the front of the plane and some front passenger enter thru the back."

Voordelen: "Boarding from the rear of the plan forward."
Nadelen: "Very few recent movie options"

Voordelen: "I liked that the pilot communicated with the passengers regarding when to expect the turbulence and the timing."
Nadelen: "i didn't like that my flight was delayed for 2 and a half hours and that I missed my flight from Boston to Slat Lake because of that delay. I had to wait in the airport overnight for the next flight next morning and the icelandic airline refused to give me a voucher for the hotel. They said that because i didn't book my flight to salt lake on the same ticket, I am not qualified for the hotel."

Voordelen: "Decent legroom, USB port in every seat"
Nadelen: "All the food is paid for, unaccustomed for a long haul flight. My Map Channel was not working, so I called the flight attendant and she told me "no problem, we are flying to Orlando" and did not make any effort to correct the problem."

Voordelen: "People could spread out on the plane!"
Nadelen: "No meals served for free on board"

Voordelen: "Quick layovers."
Nadelen: "Seats are tight and uncomfortable. Way too hot on the plane until flight took off. Movie selection is poor."

Voordelen: "Although Icelandair is a budget airline and certain amenities must be purchased, I like the professional and friendly service. The staff maintains a European formality, not a loose friendliness one often encounters in the US, that makes their service graceful and attractive. It is also nice to enjoy a flight without constant announcements and overdone commentary. Finally, it is amazing that this company has a boarding process that gets everyone on the plane in a very short time. With only two types of class, no special advanced boarding or privileged groups and no boarding by sections or rows, passengers manage to board and get seated faster than any American carrier that I know."

Voordelen: "seats were comfortable, enough leg room, great/working televisions with many TV/Movie/Music Options."
Nadelen: "I wish there was SOME sort of snack that we didn't have to pay for."

Voordelen: "The device stayed frozen throughout flight, resetting did minimal to improve. No complementary foods but not needed. The offerings for cost didn't look worth the price."
Nadelen: "See above"

Voordelen: "Seats were s bit more comfortable thsn on brussels airline. Crew were friendlier"
Nadelen: "No free food"

Voordelen: "The route back from iceland."
Nadelen: "Service at check in was so slow. The food was horrible"

Voordelen: "Crew was very nice and accommodating"

Voordelen: "Comfort, nice crew"
Nadelen: "This flight was fine"

Voordelen: "Temperature was perfect, nice and quiet flight. Cabin crew was awesome."
Nadelen: "Bathroom didn't lock, need new movies."

Nadelen: "Don't know what they were heating up, but the smell was nauseating"

Voordelen: "Nice crew members, pretty clean, good overall price."
Nadelen: "No blankets, no free food even for a 7+ hour flight (all for purchase), slow and limited entertainment system (very few new movie selections), bad turbulence (though that can't be controlled)."

Nadelen: "having to pay for meals Also, I had one of my suitcases damaged and apparently I am required to buy a new one before I will get a refund. I have no interest at this current time to buy a new suitcase because I have no intentions to travel any time soon. I believe that I should get a refund for the damage without having to go out and buy myself a new suitcase immediately."

Voordelen: "leg room decent, two free checked in bags allowed without extra fees, excellent movies on in seat screens, USB plug for phone charging"
Nadelen: "no free food not even peanuts for 5+hr flight, small selection of soft drinks"

Voordelen: "Best thing is they got me another flight for no extra cost when the one I had was canceled. Not the best flight but for the price I would definitely fly again! Very small and easy airport to get through and everyone is very friendly. They come around multiple times offering free drinks and food for purchase. I really enjoyed the flights. Good shows and movies for entertainment."

Voordelen: "Price and schedule"
Nadelen: "food quality Many entertaining screens did not work"