Vind goedkope vluchten naar Cape Coral

Voordelen: "service was very good,"

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Voordelen: "It was a long flight overseas they did a good job of keeping everything under control when there was a medical problem on board and you get what you pay for. Ok legroom"
Nadelen: "Their ability to work with you on issues such as lost bag is so disgusting that i dont think ill fly with them again I had to call them every time, consistently on hold for 30+ min at a time just to get to someone who could work with me. They hung up on me 3 separate times thus restsrting the issue. DO NOT LET THEM GIVE YOUR BAG TO BAGGAGEEXPRESS!!! You will never see you bag again. 1/10 customer service"

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "I loved the personal screen with activities, cleanliness, and the friendliness of the staff! It’s probably my new favorite airline"

Voordelen: "Courteous and friendly staff - did enjoy my gluten free meal"
Nadelen: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Nadelen: "The food"

Voordelen: "I liked having the option to upgrade to a Premium Economy seat for this long flight. It made a big difference in my comfort during the flight."

Voordelen: "Rien!"
Nadelen: "Retard de l'avion ( 3-4 vols différents). Perte de mes bagages qui à entraîner un déplacement pour rien à l'étranger pour le travail vu que je n'avais pas le matériel de travail avec moi. Nous faire monter dans l'avion, rouler sur le tarmac, après 30 min de prise de retard sur le départ, nous annoncer qu'on retourner à l'aéroport et qu'il fallait changer d'avion pour problèmes techniques. Pour nous annuler complètement Le vol! Nous faire descendre de l'avion, devoir aller se trouver un autre vol, aller recuperer la valise, retourner l'enregistrer, et retourner à la sécurité tous ça avec une amabilité digne de la froideur allemande! Auncuns repas ou autre bois a été offert au moin pour s'excuser. Après avoir eu tous ces problèmes avec la même compagnie j'ai contacter à plusieurs reprises le service client qui m'a raccrocher au nez! On m'a dit qu'on me remboursait Le vol. Je n'ai jamais eu de nouvelles."

Voordelen: "Every thing except food. Could be better"
Nadelen: "B"

Voordelen: "The short transist time in Frankfurt"

Nadelen: "Very cramped legroom. Confusion during boarding."

Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Voordelen: "Les repas, les boissons et les collations c'est plus que 5 étoiles! Mon meilleur vol !"

Voordelen: "Accurate. Friendly."
Nadelen: "My suitcase weal broke during the flight!!"

Voordelen: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nadelen: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Nadelen: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Nadelen: "Really bad quality food, no entertainment"

Voordelen: "Embarquement a l'heure, aucun souci."
Nadelen: "Vol trop rapide, pas le temps de dormir!"

Voordelen: "That the plane brought me safely to San Diego"
Nadelen: "Paid entertainment on a 12 hour flight"

Nadelen: "Late departure"

Voordelen: "On time."

Voordelen: "Decent flight. Nice crew. Clean cabin."
Nadelen: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Voordelen: "Hôtesses au top, repas super bons"

Voordelen: "Confortable! Very good team! Excellent cabin air Good looking flight attendants"
Nadelen: "Food impossible Long long long hall to the gate Touch screen glitchy"

Voordelen: "Fantastic new plane and great entertainment options."
Nadelen: "Too bad you're now charging for wifi. A little disappointing considering how long the flight is."

Voordelen: "All flight attendants in Lufthansa are so nice, attentive, that it's a real PLEASURE to fly with them. Cabin comfort is also a best in class."

Voordelen: "ponctuel (10mn de retard seulement)"
Nadelen: "sièges de plus en plus étroits et minces..."

Voordelen: "l'embarquement et le débarquement rapide"
Nadelen: "1h de retard, le sandwich pas bon"

Voordelen: "free wine."
Nadelen: "Planes are old and cramped. Our plane gave us the "personal entertainment option" which meant you had to use your own device since they are too cheap to upgrade the planes. However, this international flight only had american plugs so anyone without an adapter was SOL. I tried to watch the large screen at the front of my section but they showed the movie Lion that is in Hindi and therefore had subtitles and I couldn't read the words from 12 rows back. The boarded process is like a cattle call. DO NOT FLY UNITED!!! I thought I was flying Lufthansa but it was a bait and switch situation."

Voordelen: "This was a short flight with only a snack and no entertainment like the onboard movie selections on the longer flight."

Voordelen: "Cleanliness"
Nadelen: "Delays in departure from Hamburg. Lack of information, directions or assistance with connection."

Voordelen: "USB at every seat"
Nadelen: "Food"

Voordelen: "Pas de confort du tout"
Nadelen: "Divertissement"

Nadelen: "Flight got canceled, everything was slow."

Voordelen: "This flight was handled professionally and things went very smoothly. I don't have any complaints."

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Nadelen: "The airplane was extremely cold and the flight staff was rude"

Voordelen: "The crew was very nice and provided snacks even though the flight was short"
Nadelen: "This flight was good!"

Nadelen: "Nous avons été très désagréablement surprises d'apprendre que trop de billets avaient été vendus et que nos places n'étaient plus disponibles à notre arrivée à Francfort. Il me semble totalement illogique de me faire dire qu'il n'y a plus de place pour moi dans l'avion alors que j'ai le billet en main et qu'il a été payé. Comment une compagnie peut-elle accepter mon paiement alors qu'elle n'est pas en mesure de garantir le service pour lequel elle a été payée? Selon cette philosophie, il faudrait peut-être payer nos billets d'avion une fois RENDUS à destination? Beaucoup de stress inutile et une mauvaise opinion de la compagnie aérienne..."

Voordelen: "the service,order, attention, human quality, punctuality. all in general."

Voordelen: "Food, drink and entertainment are very good."
Nadelen: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Voordelen: "Excellent experience with the cabin crew."
Nadelen: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Nadelen: "Flight was delayed"

Nadelen: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Nadelen: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Nadelen: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Voordelen: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nadelen: "Nothing!"

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Voordelen: "Comfort economy well worth the extra."

Voordelen: "Everything. Staff incredible."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "Eveything is well arranged"
Nadelen: "Nothing"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "Everything - Checkin, crew, food, entertainment"
Nadelen: "Nothing"

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Voordelen: "Jet airways flight till mumbai"
Nadelen: "Poor legspace in Klm flight till Amsterdam"

Voordelen: "I was upgraded to Buisness so, no complaints"
Nadelen: "No Marlboro light cigarettes on the duty free shopping cart"

Nadelen: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Voordelen: "quick boarding, responsive Airline stewardess, very polite."
Nadelen: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Voordelen: "Crew was friendly, and the food was better than the usual KLM fare."
Nadelen: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Voordelen: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Nadelen: "lack of meal options"

Voordelen: "Excellent service, excellent food."

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"

Nadelen: "Hitte aan boord"

Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."

Voordelen: "Food and drink service"
Nadelen: "Boarding pass facility"

Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."

Voordelen: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Nadelen: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Nadelen: "Airco te koud"

Voordelen: "Verzorgd, propere toiletten! Vriendelijke bediening"
Nadelen: "Te koud"

Voordelen: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Nadelen: "Cabin noise and air conditioning too cold, didn't sleep well"

Voordelen: "The flight crew were kind, polite, and attentive."
Nadelen: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Voordelen: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Nadelen: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Voordelen: "Delays and no proper customer service."

Voordelen: "Crew very efficient Food was reasonably good Good movie selection"
Nadelen: "Boarding at AMS was very disorganized. No row boarding for economy, just all at once Lights stay on during the flight, so difficult to sleep"

Nadelen: "Why is there no rating for on-time delivery? After my super-late departure from PDX to AMS (computer outage), I essentially had the same problem on my return flight. KLM's Birmingham to Amsterdam flight departed so late that I again missed my Amsterdam connection."

Voordelen: "Flat bed seats 747 upper deck"
Nadelen: "Lost my luggage for 7 days"

Voordelen: "Professionality onboard, punctuality"
Nadelen: "In Bologna, They made me take stuff out of my luggage at check in, because the weight was 26kg instead of 23 kg and I'm even a Fyingblue gold member. Totally ridiculous."

Voordelen: "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"

Voordelen: "Delft-themed safety briefing was lovely. Excellent flight."

Nadelen: "Cabin was cold we had a blanket which did help a bit Not much room to have your meals etc"

Voordelen: "Fijn dat de kinder maaltijd eerder geleverd kon worden"
Nadelen: "De kwaliteit van de business class maaltijd vind ik de laatste tijd minder."

Voordelen: "staff, airport"
Nadelen: "delayed boarding"

Voordelen: "The crew on this flight was great and there were lots of current movies to watch"
Nadelen: "Why do the airlines makes you walk through first class and then premium economy to get to standard economy? That is a set up for failure."

Nadelen: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Voordelen: "In flight entertainment was great"
Nadelen: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Voordelen: "Friendly attendants, entertainment variety"
Nadelen: "Comfort, food could have been better."

Nadelen: "Baggage check in was stressful"

Voordelen: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Nadelen: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Voordelen: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Voordelen: "Intranet meant I could watch movies on my iPad"
Nadelen: "Seats are very uncomfortable"

Voordelen: "Crew was very nice and the food was excellent."

Voordelen: "Didn’t like the sandwich offered"

Nadelen: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Voordelen: "The crew worked hard, but the food was below the French standards."
Nadelen: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Voordelen: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Nadelen: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Voordelen: "Modern aircraft with power, big screens etc"
Nadelen: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Voordelen: "Quiet! No noise-canceling earphones needed. Delicious food."

Voordelen: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Nadelen: "I don’t know why they keep making boarding with stairs and bus."

Voordelen: "Faster"
Nadelen: "Waited a while before take off."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Nadelen: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Nadelen: "Horrible Crew..."

Voordelen: "The noise-canceling headset is good."
Nadelen: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Voordelen: "The airplane have great entertainment system. The cabin crew are very nice."

Voordelen: "Charmingly nice crew and involving captain"
Nadelen: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"

Voordelen: "Speed, courtesy of the flight attendants"
Nadelen: "Landing was a bit rough, understandable due to the weather."

Voordelen: "Punctual, not crowded."
Nadelen: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Voordelen: "Cabin crew very friendly and caring."
Nadelen: "Airport services and lounge are OK."

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "Crew very professional and nice food Boarding process well organized"
Nadelen: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Voordelen: "Friendly onboard staff"
Nadelen: "Treated like cattle while boarding unless your preferred member. Average food quality."

Voordelen: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Voordelen: "Crew was great"
Nadelen: "Not enough food"

Voordelen: "The food was good."
Nadelen: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Voordelen: "Efficient check-in."
Nadelen: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Nadelen: "I was forced to rebook my 3rd leg after taking trains in the middle."

Nadelen: "Meal choice missing kosher non-gluten combination."

Voordelen: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Nadelen: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Voordelen: "The flight was good overall. Friendly crew good attention."
Nadelen: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."

Nadelen: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."

Voordelen: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Nadelen: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."

Nadelen: "Food was unexpectedly bad and both meals were cold"

Voordelen: "Complimentary entertainment"
Nadelen: "Major delays"

Voordelen: "Crew was truly excellent. Very attentive and friendly. Food and drink was also very good indeed by today's standards for economy travel."
Nadelen: "Space in the seats is tight, as it is on all airlines and all flights, for a grown man. This is notably difficult on a transAtlantic flight because of the duration."

Nadelen: "Ground attendants forced us to check standard roller board suitcases to save space but there was plenty on plane and they were nice about it at first till you said not then they became particularly nasty about it. Very uncomfortable seats and not leg room."

Voordelen: "The flight attendants were so funny, uplifting, friendly, and willing to help that it turned the flight into an alternative experience."
Nadelen: "The seat, food, and movie selection don't apply to what a premium flight promesses. 370 eiro upgrade is way too expensive for only a little difference. I took premium two years ago and there was a real difference, but now they cut food and movie experience to half it was."

Nadelen: "No in flight entertainment"

Voordelen: "The efficiency and helpfulness of the staff who got us on the next available flight after the one we missed due to the long wait at customs."

Voordelen: "Codeshare flight. operated by Flybe. Got the job done with no fuss. This was a business booking, and I had a snack and drinks voucher included. I used these to get some tomato juice, which was good and a snack box, which contained a small piece of yoghurt bar, crackers, cheese, some nuts, dried fruit, a single mentos, and something else I can't remember. It was alright."
Nadelen: "The food and drink voucher system was a source of confusion for a number of other customers, including a pair who had booked through the same agency, but one seemed to get a voucher and the other did not. I realise that this is not the fault of the crew, but Flybe should ensure that their agents are clearer with what bookings include."

Voordelen: "flight was cancelled due to mechanical reasons, had to rebook in other flight company code sharing with Air France, than - nightmare happened - luggage has been lost for 3 days. therefore, enormous issus and problem to find luggages and to claim the ridicolous compensation to urgent needs"

Voordelen: "It was standard. Nothing stood out. Travel was fast."

Voordelen: "Comfortable seats"
Nadelen: "Landing"

Voordelen: "Great crew"

Voordelen: "Crew was very nice and friendly"
Nadelen: "Nothing"

Nadelen: "No delay Ability to connect wireless headphones"

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Nadelen: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"

Nadelen: "The flight was delayed by 3 hours. They didn't tell us it was delayed until 2 hours before the flight, by which time we were already at the airport. They first delayed it 1 1/2 hours and then another 30 minutes every half hour. The airline/crew never even acknowledged the delay or apologized for it."

Nadelen: "More seat room side to side"

Nadelen: "If we were able to have made the flight"

Nadelen: "My A/A flight, which was scheduled to get in after midnight, was delayed by over an hour with multiple gate changes."

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Voordelen: "Crew was friendly. Good food options in coach."
Nadelen: "Boarding process (AA in general) needs improvement considering the plethora of groups. Takes too long to board. New seats are downright tiny."

Voordelen: "A 2 hr delay after boarding with precious little communication from the crew."

Nadelen: "No free wifi"

Voordelen: "Great service great entertainment to make long flight bearable"
Nadelen: "N/a"

Nadelen: "Wanted more food. Haha!!"

Voordelen: "Flight was on time, crew was friendly."
Nadelen: "There are no blue US custom declaration forms on the flight anymore. Many people cannot access the automatic kiosks, and I wish we could still have access to the forms while on the plane. It is stressful to have to do it after landing, with no real place to write. The flights were both fine, but the layover in DFW was a nightmare. Thankfully we landed 30 min early, but we only made our connection with a few minutes the spare. We ran through the airport, and had to ask many people if we could go ahead of them at the security. We didn't have time to use the bathroom and buy water/food. I understand this is not the airline's fault, but I would recommend extending the minimum connection time at this airport."

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Voordelen: "the crew was pleasant and efficient The landing was really smooth compared to my trip in the opposite direction."
Nadelen: "paying extra for a small seat was really frustrating"

Voordelen: "Was able to change my seat"
Nadelen: "The tone of the flight attendant (male) who can through the cabin to check things before landing. He was brash and abrasive. Yes, safety first, but overall not a good look for someone in a customer service industry. you can accomplish the same goal with different delivery"

Voordelen: "On time departure"
Nadelen: "Why do not they serve FREE water????"

Voordelen: "Nothing"
Nadelen: "Big lines for the kiosks to print out the boarding pass, after that another line to drop off the lauggages. We left late. Horrible food. Uncomfortable sits. NO INDIVIDUAL TV."

Voordelen: "The crew was courteous and very nice."
Nadelen: "The aisles are too narrow. As passengers are boarding and you sit in the aisles you are constantly struck. FAA should investigate with the decreased aisle width and distance between the seats, can the evacuation be completed within required time, in an actual emergency. American Airlines is endangering the lives of passengers. And the cramped conditions are contributing to the hostile actions of some passengers. What does it take to do what is right?"

Voordelen: "They were able to arrange for a seat for my daughter who was technically a lap child. The crew were courteous and helpful. The flight arrived early."
Nadelen: "Nothing."

Nadelen: "Very late"

Voordelen: "our flight were on time. Staff was very helpful, I walk with aid of a cane."

Voordelen: "Not much"
Nadelen: "Was asked to keep moving to another check in line. By the time we got to an open kiosk it was too late and the machine said we could no longer check our bags! Just Awful"

Voordelen: "This time the aircraft was relatively clean and new. I sort of trust the pilots."
Nadelen: "The space in Economy is not humane! And I am a slim 15 pd woman! Food is the cheapest. No headphones offered. Pathetic pillow. Service is minimal. All AA does is get you from A to B. Really doesn't care about the experience AT ALL."

Nadelen: "multiple delays from American airline in Madrid and Chicago, not giving me good alternative, not owning the issue, multiple flight chnages"

Voordelen: "That I got home safely"
Nadelen: "From the get go it was an awful experience ... I travel with an emotional support animal as does my husband because we don't do well with flying. I have anxiety to the max about it & my husband gets ulcerative colitis flare ups any time he's stressed out which is usually while we fly and having our dogs with us turkey makes us feel better. When I called to tell them over the phone we would have our emotional support animal I got an attitude as if I hadn't been doing this for the last 4 years. She reiterated to me that we needed in addition to the letterhead from the doctor a form filled out (which we both did ) . Brought to the airport and sit had to sit at the counter like the girl didn't know what she was doing. Fast forward to finally getting to the gate after being stressed and our flight was delayed. This now only made our 50 min layover in DC 20 min by the time we landed. We ran from one gate to the next hoping we wouldn't miss our flight and when we got there they wouldn't let us on the plane saying things like "your dogs are not on this flight" "there is no documentation" "well then you must not have the right paperwork" ... in front of a bunch of people in line, out of breath, and now embarrassed I am forced to take out my folder and give them all the paperwork I had just given to the customer service desk before our first flight. They let everyone on the plane and still made us stand there and finally said "just go but your dogs aren't on this flight". Fast forward AGAIN to sitting on the flight the flight attendant comes over and says "guys where's you carrier the dogs need to be under the seats" .. we peoceeded again to explain for the seventh time that they were emotional support animals ... she then proceeded "no they are not they are not even listed on this flight" at this point I'm EXTREMLY embarrassed because people on the plane are paying attention and drawing attention to us but not only that ... I have been doing this for years .. I ALWAYS have the proper documentation as does my husband and we have never ran into this kind of disappointment and embarrassment from any airline until now. I was so stressed out to begin with and this deffinately didn't help ... nor did it make us wants to fly on American again. I felt pushed aside, embarrassed, and belittled by multiples employees ... all because the first employee clearly made a mistake and didn't document things correctly ... that should have never been put on us ."

Voordelen: "Snacks"
Nadelen: "Not good movie available"

Nadelen: "Hours"

Voordelen: "Nothing"
Nadelen: "Read my review of my denver to dallas amd youll understand.."

Voordelen: "Crew was nice"
Nadelen: "Someone opened nail Polish on the plane and I wish the flight attendants would have addressed it because it was horrible."

Nadelen: "Far too crowded"

Nadelen: "The plane was delayed over an hour."

Voordelen: "I like that the times American Airlines offered to get to my destination."
Nadelen: "The planes are not so clean and very old... These days it makes me more willing to pay extra to fly on a newer plane."

Nadelen: "Grumpy crew, filthy plane! Honestly there was mold on the ceiling and dirty residue all over the place. Absolutely disgusting! If I ever encounter another A.A. flight this bad, I will never fly their airline again... I've seen cleaner public busses!"

Voordelen: "The great atendance and on time bording"
Nadelen: "There is no More options of free food included with the ticket fly and it was a longer flight and there wasn't no tv, no entertament"

Nadelen: "Typical American Airlines delays...."

Nadelen: "Delays"

Voordelen: "Nothing"
Nadelen: "My headphone jack only had sound in right ear. Headset was horribly uncomfortable so even if I did have sound the headphones hurt too much to use. Should be able to use your own headphones but there was no option to because of the double jack"

Voordelen: "The whole Flight was excellent and the way the passengers boarded the Fligh, it was so customer friendly"

Voordelen: "FAs were so pleasant, so different than usual, that it reminded me of the good old days. They were also more attentive than usual."
Nadelen: "AA's domestic IFE product is generally an embarrassment - they seem to think it's still 1995. No choices in first class? Come on... Pleasantness of the FAs more than made up for this."

Voordelen: "Everything was generally very professional."
Nadelen: "Legroom tight."

Nadelen: "Seats are too close"

Nadelen: "Dilapidated and outdated plane"

Voordelen: "Flying first class, but I paid for that so doesn't say anything about the airline."
Nadelen: "Leaving late and then waiting 1 hour for luggage to reach the carousel in Fort Meyers. Because two other flights were at the same airport at the same time. For example, they knew three flights would land at a certain time ( at the time they were scheduled to arrive) and then somehow the ground crew was surprised."

Nadelen: "That you guys didn't tell any info about visa to travel to Paris. They didn't let us in."

Voordelen: "Cabin crew was pleasant and personable."
Nadelen: "Flight was canceled. No preparation. Took three hours to speak to agent, by which time all flights out that day had left or were full. Terrible meal provided the night if cancelation. On flight, meals were poor. No personal in-flight entertainment and movies shown were older. All around terrible flying experience"

Voordelen: "This flight was on time"
Nadelen: "N/A"

Voordelen: "Good"
Nadelen: "Good"

Voordelen: "Niets"
Nadelen: "Oncomfortabele stoelen, Inflight entertainment werkte slecht"

Voordelen: "Crew was great!! Smooth landing!!"

Nadelen: "Rouge legroom has gotten to the point of being dismal. The seats are thin and uncomfortable - don't even try reclining though, or you'll be in the face of the person behind you. I buy flight passes which are good on Air Canada as well but Air Canada has taken away all the non- Rouge flights and I am left with no choice. On a 5pm flight out of Toronto, all the hot food choices were gone by the time they were 8 rows into food and beverage service. I'm seriously thinking of moving my loyalty status to West Jet. If only they had flight passes."

Voordelen: "Best price , left on time and even arrived early !"
Nadelen: "Flying is and will always be the worst part of any trip."

Voordelen: "Crew was very nice and helpful."
Nadelen: "Didn't like how we had access to wifi but only to use the air Canada app and not for our personal apps."

Voordelen: "The smiling and helpful crew members"
Nadelen: "The seats were uncomfortable and the tv didn't work well"

Voordelen: "Very good !"
Nadelen: "N/A"

Nadelen: "Seats are so close together. No room. No tvs."

Voordelen: "Again, ground crew took good care of me and saw me to the baggage pick-up. You have lovely staff."

Voordelen: "It was okay, but I feel no one really cares anymore it is just a Job....... on my flight from Canada to Florida on Feb 8 th it was a horrible experience. We were almost 4 hours late due to no crew or pilots. This is my last time flying with Air Canada. Way to much stress for people who have so much stress in there everyday lives. This should be a no stress way to fly. Just sayin"

Voordelen: "I never got in my flight home for my aunts funeral and to get back to work because nothing on your website warned or notified me that I needed a visa just for a connecting flight on Air Canada so not only did I lose my money I was denied my flight denied the chance to be at my aunts funeral and get back to work. So my honest opinion is that I am extremely disappointed and deeply saddened by this evtire ordeal now I have to spend more money to purchase another ticket with another airline to go home. Thanks for the hassle! Aslim Hosein."
Nadelen: "Seriously? NOTHING AT ALL and I wish I could select no stars"

Nadelen: "Not the most comfortable aircraft"

Voordelen: "I thought the crew was awesome. Very friendly, but the bathrooms definitely needed to be taken care of. SO dirty."
Nadelen: "TV wasn't working at all which made for a very long flight! Food selection ran out. I felt like the plane was old and outdated."

Voordelen: "On time. Comfortable plane"
Nadelen: "Extra security and customs checks changing planes in Canada"

Voordelen: "Short flight"
Nadelen: "Coming back, the drinks and the declaration cards came too late. We were landing when I got a Cole."

Nadelen: "Flight was late. The status screens in the Toronto airport depicted incorrect information."

Voordelen: "Plane left on time, smooth flight, arrived on schedule."
Nadelen: "1. Food very substandard. Hot food not very well prepared and rather tasteless, and snack was like a cardboard wrap with some salsa sauce in it. A disgrace to a major airline like Air Canada. Selection of drinks very limited. 2, Staff persisted in speaking mostly French, on an international flight. Some announcements were made only in French. As a Canadian, I can follow French, but let us remember that English is the international language. To use French is not fair to other nationalities, who expect English. 3. Seats far too close together for a long flight. There was more legroom on the Jazz flight from Montreal to Ottawa! 4. Entertainment kept breaking down. Headphones for my wife did not work, and eventually both of our screens went dead. Her's quit right in the middle of a movie. Bad!! 5. Boarding passes had zones on them, but these were totally disregarded in boarding. This resulted on overcrowding, long waits, etc. Hard on older people!"

Voordelen: "Entertainment on this flight was comparatively better than the flight we took from LAX to Toronto...Snacks was also better on this flight than the LAX to Toronto flight which really confuses me as to why?"
Nadelen: "The wait time though for our flight was 6 hours and there were 2 or 3 other earlier flights to LAX that day.."

Voordelen: "Media and staff very good"
Nadelen: "Airport was empty, plane was empty. But still had to wait to get on due to filled with people who put suitcases away that sat near front but not first class."

Voordelen: "Onboard service staff were very good."
Nadelen: "Flight was one and a half hours late leaving."

Voordelen: "We loved watching the movie "Keanu" together on the rented iPad. The soundtrack was hard to hear on the earbuds though."

Nadelen: "As expected with Air Canada, the service is awful with bitchy stewardesses, the food is poor, the plane is falling apart. Midway through the flight, the plane looked like a pigsty with garbage everywhere. When serving the meals, the stewardess just said to everyone, "You want it or not" and moved quickly with many people wondering why she was behaving so rudely. In addition, we couldn't get clear information about the baggage allowance. This is partially due to booking through Kayak where they don't tell you the baggage limit and some of the flights were code share flights even though all were with Air Canada. Couldn't tell if we had 1 or 2 bags included. This didn't help with our packing. In the end we had 2 bags and wish we bought more stuff."

Voordelen: "Its entertainment"
Nadelen: "very uncomfortable coach seats and 4 hour delay in Vancouver airport"

Nadelen: "The flight from Toronto to Washington DC was delayed for more than 3 hours and there was not even a drink offered for the inconvenience."

Voordelen: "Sometimes, Air Canada was a help in rebooking."
Nadelen: "Sometimes, Air Canada WASN'T any help in rescheduling! Can't get ANY help on-line, and finally made a two hour long distance call from Istanbul to the Canadian "Help Desk," with most of that time on "hold." (Similar to my time on "hold" when making other calls there!) London Heathrow Air Canada service desk was a GREAT HELP, however - once we got there."

Nadelen: "Flight was delayed nearly two hours. Gate signs were never updated. 7 gate attendants spent 1.5 hrs standing at the gate talking laughing and joking amoungst themselves. They appeared annoyed when anyone asked for an update. They finally announced they were waiting for a wheelchair to unload a passenger from the previous flight. They announced they were ready to board zone 1 and 2 and then did nothing for another 25 minutes. Funny when we finally boarded nobody ever saw a wheelchair go on or off the plane. Understand that flights are delayed but no updates or explanations and a gate crew that seemed annoyed that the passengers were disrupting their social time was unacceptable."

Voordelen: "Nothing!"
Nadelen: "Same as above. everything was bad. from service and communication."

Voordelen: "I bought Business Class because the rate was very competitive. Seat was comfortable enough. Flight departed nearly an hour late, but arrived early at the destination, which helped."
Nadelen: "The flight attendants in first class honestly seemed overworked and had no time for anyone. A request for a mixed whiskey beverage brought a Diet Coke instead. The attendant didn't seem to care at all when the mistake was pointed out, nor did she fix it. Snacks and drinks were essentially flung at us with the care of throwing slop at farm animals. Which pretty much describes the quality of the meal."

Voordelen: "Amazing legroom!"
Nadelen: "Poor selections of snacks and drinks"

Nadelen: "5 hour delay. Didn't get the correct seat."

Voordelen: "on time -thank you"
Nadelen: "my headset didn't work - it should have - the individual entertainment system on the flight was not working"

Voordelen: "The Boeing airplane was either new or upgraded with plenty of in flight entertainment. In addition it was clean and fresh. The seats seemed to have more legroom than some I have flown. I could actually use my notebook on the tray stand. I was traveling on the same plane with my wife but we could only get separate seats. I decided to ask before boarding if they could put us together for such a long flight and they took my boarding pass and actually tried. The lady I checked in with was extremely gracious. She passed our info along to the head attendant on the flight who came and found us and told us she had found seats together. We had already done some seat switching with the kind people around us and managed to get together. The head attendant was happy for us."
Nadelen: "Long flight, when we got close to Tel Aviv, a guy attendant who wasn't on my side yelled at me from the other ailse and scolded me for not being locked in 30 minutes ahead of time and threatened to write me up. He was red faced. The head flight attendant made a call over the intercom, I jumped up and started stowing my computer and he comes by 30 seconds later and literally yelled across the plane. He must have had to clean a bathroom up that someone let loose in. I looked on the flight time register on the screen when I was locked in and we were 35 minutes out. Not quite a rule breaker was I."

Voordelen: "Flights were all on time, crew and staff was very nice. Food was better then other flights I've been on."
Nadelen: "Seats were so uncomfortable, smaller and did not recline as much as other air canada airplanes I have been on. There was no entertainment for the almost 7 hour flight unless you uploaded the app prior to boarding which we were not told and could not because our devices, or you rented a tablet (which for this long of a flight it shold be included). The cabin was warm and stuffy with not much airflow which made my motionsickness worse and the plane was all on one setting so I could not control anything."

Voordelen: "The note from above critique is for the Toronto to Philadelphia flighted"

Voordelen: "the crew members were very helpful.friendly and accomodating."
Nadelen: "no real concerns.If anything being a 3 and half hour flights snacks could have been served"

Nadelen: "I asked a crew member to find me a empty space near me so that i don't need to store my luggage in the way way back, and she said she was too short to open and close those overhead bins. SERIOUSLY, HOW DID YOU GET THE DAMN JOB"

Voordelen: "Comfy seat, good food, great attentive service and wonderful safe take offs and landings! Also we received extra treats for their inaugural flight from Brussels to Toronto."
Nadelen: "Nothing"

Nadelen: "Flight delayed after boarding for 2 1/2 hours. Gate agent was condescending. Gate agent trapped us behind hate when trying to leave delayed flight to catch another leaving on time. They weren't accommodating to providing a refund or better flight. Worst airline experience I've ever had."

Nadelen: "The crew stayed at the back of the plane and we could clearly hear them talking about things other than work. Meanwhile they could have been providing a bit more service to the passengers."

Voordelen: "Familiar."
Nadelen: "Bumpy descent"

Nadelen: "$800 to fly to Florida from YYZ and then paying for baggage and food on top? Horrendous! Booked well in advance so not even paying a "last minute premium"."

Voordelen: "O"

Voordelen: "The crew was very helpful, I had a layover in Toronto. My flight was for 1830, however there was a 1720 flight which I once mostly boarded I asked if I could get onto and the check in agent was very kind and accommodated my request. Many airlines and businesses in general do not exercise this kind of discretion, so it was very much appreciated!"

Voordelen: "There wasn't any aspect of this flight not too like."
Nadelen: "Nothing to dislike. I loved every detail of this trip."

Voordelen: "They boarded by row number rather than zone which eliminated the made scramble and made the boarding enjoyable with much less stress."

Nadelen: "Only drinks, not even peanuts/pretzels"

Voordelen: "On time departure and arrival."
Nadelen: "Confusion with seating and not enough overhead storage bins; also poor service. Had to wait for a glass of water only after all of the paying services (food, drinks, duty free, earphones, etc. etc.) were dealt with. Not good unless you are willing to pay for a drink."

Voordelen: "Value"
Nadelen: "hour delay"