Vind goedkope vluchten naar Clearwater

Voordelen: "Nothing"
Nadelen: "I have traveled extensively but I have never seen a staff more rude than Emirates. I had a connecting flight at Dubai Airport and there was 8 hours waiting time. At the gate I was connecting for Islamabad, there was not a single seating arrangement. When I complained about it to emirates desk, the staff was extremely rude. Such arrogance and an attitude that you instantly abhor. In my opinion, these Emirates people are most racist people in the world. The way they treat passengers from developing countries is vile. Even onboard, they treat 'white' passengers much differently than they would for a brown skin. I would never fly Emirates again. I plan to write against them in some leading newspaper for being racist. If people like us stay quiet and injustice and humiliating attitude they have against us, we will continue to suffer. I can pay a higher price for any other airline but I decline to ever fly with Emirates at the expense of my dignity."

Voordelen: "Seating space in the plane"
Nadelen: "The crew was quite rude. My flight got cancelled and the next day there was no veg food in the flight. It’s a 14 hour flight for god’s Sake!"

Voordelen: "Good serevice"
Nadelen: "Chettinad fish curry is good"

Voordelen: "Staff on board was very nice and attentive. Much nicer than the crew on my outbound flight"
Nadelen: "Trash was not picked up frequently enough. By the end of the flight the plane was a pig sty. Also there was no toilet paper in the bathroom at the deprting airport"

Voordelen: "5000 channels. Entire Alien movie series :) Also food was excellent."

Voordelen: "On time, very helpful crew and overall experience was fine"
Nadelen: "Food was not upto the mark and one always expects something better from an Airline like Emirates"

Voordelen: "Second legs entertainment system was brilliant."
Nadelen: "To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good."

Voordelen: "Smoothness of the flight."
Nadelen: "Nothing."

Voordelen: "Personeel is vriendelijk"
Nadelen: "Er was een vertraging van bij 1,5 uur, maar er is niet over gecommuniceerd."

Voordelen: "The cabin attendant was friendly and kindly moved me to an empty 3-seat first row. I was able to stretch my legs and sleep better during an overnight flight."

Voordelen: "Loved the Emirates experience as always, esp the in-flight experience (incl food) and entertainment."
Nadelen: "Captain's announcements in the flights were also either not loud enough or not intelligible."

Voordelen: "Comfortable seat"
Nadelen: "I was inzble to select vegetarian meal on ypur website"

Voordelen: "Spacious, great entertainment selection, crew is very attentive"
Nadelen: "Not all seats can lean back"

Voordelen: "The roomy seat and extra leg room are very nice. Very friendly crew, they made travelling with children a lot easier. Like them."
Nadelen: "The food is not as good as expected I actually did not eat the food, it was just not good."

Nadelen: "We waited for our luggage more than one hour which was more than the flight time from Bahrain to Dubai. That is why I described my trip as poor"

Voordelen: "All flight attendants dressed and acted in a VERY professional manner. Always polite and helpful. Lots of smiles. Loved the eye mask, ear plugs, socks and toothbrush. Food was much better than most flights on other airlines."
Nadelen: "On such a long flight I wish my seat would have gone back just a little more. Might have been easier to sleep. Would have liked to have a newer selection of movies."

Voordelen: "Not many passengers got to spread out"

Nadelen: "I had a middle seat on this flight and felt very cramped- by the end of the flight my legs were getting cramps and were twitchy. The boarding process was chaos- everyone gathered around the boarding area and it was impossible to board when the zone was called due to all the people in the way. Also, the food for breakfast was good but nothing great- the dinner on the previous flight was much more appetizing. Having said all that, flying Emirates was still a very pleasant experience."

Voordelen: "The service was the best ever. Business class: The floor plan of seating was smartly laid out with plenty of room for storage. People were not crowded together and the food and drink were 5-stars!"

Voordelen: "High quality comfortable seating, the most varied entertainment and delicious food served by smiling attractive employees."
Nadelen: "Nothing"

Voordelen: "The New York office was good enough to call and get the necessary information from me, Yet, in the end I had to call many times to locate the whereabouts of the missing bag."
Nadelen: "Emirates did not offer to deliver it to my house."

Voordelen: "Crew and food are great."
Nadelen: "Great in-seat entertainment choices with ICE but screen resolution and touch sensitivity were terrible. Time to upgrade your equipment!"

Voordelen: "Service van het personeel is prima. Vriendelijk en attent."
Nadelen: "We moesten ons erg haasten vanwege vertraging van de eerste vlucht. Door ern beladingsfout had de vlucht ook nog erns bijna 3 uren vertraging. En dan blijkt ook nog eens dat onze koffers niet meegenomen zijn."

Voordelen: "Service prima. Eten voldoende. Entertainment ook voldoende keus."
Nadelen: "We vertrokken met vertraging. We konden maar net op tijd het boarden van de volgende vlucht halen."

Voordelen: "Flights were booked back in May and Emirates did not make major schedule changes"
Nadelen: "Consistently late departures. Did not keep passengers informed about updated departure times. After serving the food, it took more than one hour to take the leftovers away. During the flight from Dubai -Chicago, hot beverages were served 1.5 hours after the food was served. Crew was not friendly at all. During the Chicago-Dubai flight a crew member basically yelled at passengers "open the windows" and I had to tell him to "ask nicely please). Emirates comes nowhere close to Singapore, Thai, or Turkish in terms of service."

Voordelen: "I love the wide variety of beverages. I also enjoyed how many times they passed through the cabin to offer us drinks."
Nadelen: "I have been on the newer planes and the TV functionality is great. However, the older versions have poor quality TVs with horrible functionality. The touch screen does not respond to your finger and sometimes you can't even get the remote to work. They definitely need to update the technology on all planes."

Voordelen: "Emirates business class is excellent."
Nadelen: "Cannot think of anything to complain about."

Nadelen: "The Business Class seats on the 777 are very narrow. Boarding the plane was tedious as it was far from the terminal and we had a long wait on the bus."

Voordelen: "sitting and staff"
Nadelen: "food option"

Nadelen: "Delhi to dbx was uncomfortable & they have changed our seat without any warning"

Nadelen: "I requested (at least 2 months ago) for a cake for my daughters Birthday which was on July 5th. I made the request over phone calling customer service in NY. Unfortunately it was not honored. When I called 2 days before the flight departure just to verify, I was told by the telephone Representative that the request was cancelled by Emirates as it was not entered properly ( ? ). And she can not do anything about that. Though the request was entered by Emirates Employee and Emirates just cancelled the request and did not bother to notify me. My daughter was so upset and was crying , and nothing I could do to make her happy. I will never fly Emirates again."

Voordelen: "I flew Business and it's like first class all the way. Seats are so comfortable-entatinment and a lounge area that feels like a top one With drinks and food-you can almost forget you're on a plane. Helpful. Flight attendants and great food and wine meal selections Fabulous airline I chose for long flights. Incomparable"
Nadelen: "I loved it all!"

Voordelen: "Entertainment, Hospitality"
Nadelen: "Seats were not much comfortable. Washrooms should have been cleaned frequently. Free Internet quota should be increased from 100 MB to 500 MB"

Voordelen: "Everything was very good"

Nadelen: "sometimes the cabin crews didn't show up at all when I needed water or a drink, had to get out of my seat and get it. Seats were not comfortable for a 14 hour flight and think food quality could be improved a little"

Voordelen: "My Emirates flight was great, superb and amazing. I recommend all traveling to Milan or any destination of Emirates to fly with them. The A380 is one of the greatest aircrafts I've taken. P"
Nadelen: "The boarding in Italy was not the best but I made it home safe"

Voordelen: "Reasonably comfortable seats in economy coach; nice selection of movies; the best airline food I've had; while I don't speak Arabic, the language is beautiful & melodic & the inclusion of the non-Western cultural perspective was refreshing. The A380 is an impressive jet."
Nadelen: "Cost too much to make flight changes when the sudden cancellation of my meeting in Lusaka (Zambia) required me to return home early. Since my trip was a volunteer mission and not a money-making business venture, absorbing that expense ($200 for the return to the US and another $200 to get from Boston to Washington, DC on the JetBlue connector) made what had become an expensive waste of money even more so."

Voordelen: "Variety and choice of media entertainment was superb. Enjoyed the food and service."

Voordelen: "The A380 is a beautiful aircraft. Smooth and quiet. Great movie choices. Crew friendly and mostly efficient. Great value for money!"
Nadelen: "Confusion with wrong menus being handed out - on 2 flights!"

Voordelen: "The Airport handling staff I happen to deal with in Chicago and Dubai were very courtios and helpful . Same goes with the in flight crew ....too good ."
Nadelen: "There's nothing I can think of EXCEPT , they did not give disembarkation cards to fill in the aircraft befitting landing which caused everyone lot of inconvenience after landing at Hyderabad airport ."

Nadelen: "The flight crew was very rude. I had already been flying for over 18 hours before I boarded this flight. The crew was not courteous enough to consider that. Upon asking for some water, I was asked to wait until it was time for the crew to serve the drinks to all passengers."

Voordelen: "Food was great."
Nadelen: "Very unfriendly staff who does not say excuse me. TV sound and quality was bad."

Voordelen: "Good food, excellent service, friendly and courteous crew and lots of Hindi and Marathi movies! Loved the spacious A380 aircraft with lots of leg space, and a wide seat"

Nadelen: "Could not web checkin."

Voordelen: "Uneventful but delayed, my son was getting worried in Tampa. Tilak"

Voordelen: "Excellent entertainment, food and services."

Voordelen: "Loved everything from check in, service, boarding, seats, TV and movie selections, food, and de boarding. It was all smooth, wonderful, and incredible."
Nadelen: "Nothing I didn't like."

Voordelen: "On time Exceptional service Comfortable seats (even in economy) Excellent entertainment"

Voordelen: "Professional crew"
Nadelen: "Uncomfortable seat"

Voordelen: "Basically the worst flight ever"
Nadelen: "Delays, tiny seats, terrible food, dirty bathrooms, no preparations"

Voordelen: "les sièges dans l'avion"
Nadelen: "Ils dissent qu'on a déjà fait le check-in, pas vrai Ils dissent qu'on n'a pas payé pour les valises en soute, pas vrai A cause de leur erreur de check-in qu'à la fin ils ont reconnu, Ils nous mettent dans un vol suivant , à 22h! Ils nous font attendre debout pendant qu'ils sont au téléphone pour plus d'une demi heure à Dusseldorf et à Zurich, et encore dans l'avion, retardé pour décoller."

Voordelen: "Easy check in. Crew efficient and personal attention."

Voordelen: "Nice staff and inflight service. seats were great"

Voordelen: "I loved Swiss flights.. its staff and in flight expereince"

Voordelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nadelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Voordelen: "Flight is conformable.. Crew was fine."
Nadelen: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Voordelen: "L’avenance du personnel de bord, la propreté, mais surtout les petits sandwichs avec la possibilité d’en avoir plusieurs :-)"

Nadelen: "4-hour delay, followed by announcement of boarding gate, but nobody at security, necessitating weary travelers needing to leave the boarding area to go back out and through security again. On board, I was very uncomfortable, but responsibility primarily not the airlines, but due to seat mate. However, there was a chill wind blowing directly on my face for two hours."

Voordelen: "Fast"

Nadelen: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"

Voordelen: "Mon vole a été parfait. Merci."

Voordelen: "Flight was on time. Food was good for airline food."
Nadelen: "Swiss air seems to have lost its service edge. The flight attendants just stood around and watched while I struggled with my cane and my bag. They only seemed to snap into action to tell people what to do or not do. I flew the same route two years ago and staff was really kind. Maybe the working conditions have changed; they seemed harried and annoyed (in coach, at least). And I don't think they had to stand in line for an _hour_ to check in (thanks, LAX)."

Voordelen: "Un vol opéré par Edelweiss Équipage super sympa"
Nadelen: "Le sandwich, bof"

Nadelen: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"

Voordelen: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."

Voordelen: "good service"
Nadelen: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Voordelen: "Toujours un service De qualité . Ça fait plaisir De voyager avec Swiss"
Nadelen: "Rien.. Ah si l'arrivée à Zurich car le terminal accessible via bus"

Nadelen: "I would have like an announcement to let me know what times food will be served. I woke up just as the crew had passed my row for breakfast and then couldn't get the attention of the lady to serve me breakfast. A vegan option for the menu would be excellent. The leg room on the plane was also very reduced for an 11 hour flight. I wish I would have been offered to pay an additional amount and upgrade to the business class. This option was never offered to me at check-in."

Voordelen: "The food was good and I enjoyed the Swiss chocolates."
Nadelen: "The Seats were real cramped and the entertainment system was outdated"

Voordelen: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Nadelen: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"

Nadelen: "smooth & efficient friendly crew"

Voordelen: "Ft"
Nadelen: "The lack of food choices. Even if you must buy them tgere should be choices"

Nadelen: "Checking in we had a nasty representative, but other than that, all was well"

Voordelen: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Nadelen: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."

Voordelen: "I like that Coke Zero was available."
Nadelen: "My chair was stuck in the fully reclined position for a good portion of the flight and my wife's chair was constantly being knocked into by the passenger behind her because his seat was too short for him. When the seat in front of me was reclined, the screen was only a few inches from my face. There was a loud, obnoxious passenger next to me who almost got into a fistfight with another passenger until the stewardess came to calm him down."

Voordelen: "Les hôtesses super gentille"
Nadelen: "Le retard du vol 1h20 Sans aucune explication!"

Nadelen: "While waiting for boarding I overheard a young woman, who was traveling with several companions, screaming to her mother on the phone that she and her friends had all gotten bedbugs and were in agony! She was making plans to leave all of her bags in the driveway when she got home. I discretely let boarding staff know and was told there is nothing they can do about it. They also cannot change my flight, or my seat, in the event that I am seated next to the person with the issue. They did give me a bag in which to place my carry on before storing it overhead. But once on the plane, I realized that my checked bag would be thrown in with everyone else's. In addition, I had forgotten to preorder gluten free food. The airline had nothing gluten free to offer me on a prolonged international flight and did not even offer to produce any gluten free snack (peanuts? cheese?) to tide me over. My luggage is still sitting in my car awaiting a process. However, in the unfortunate event that it has come into contact with bedbugs it may be too late :("

Nadelen: "Boarding was awful. It was not claear where the line is for the business class and for the econom class."

Voordelen: "Everything went smoothly on our flight from Naples to Zurich. The flight attendants made all the difference. We would fly Swiss Air again."

Voordelen: "Food and entertainment were better than expected."
Nadelen: "No complaints"

Nadelen: "Entertainment was terrible- poor selection and consols were super old Old planes and crowded isles No chance to select seats! Weight limit on carry on No perks for gold star alliance Free wine is not good quality so why bother with providing"

Voordelen: "Price"
Nadelen: "Food"

Voordelen: "smooth ride ... long :( ... but smooth and clean ... thank you for having a flight directly into tampa ... female copilot? really? :) wow, great job!"

Voordelen: "Good swiss service. Arrived earlier. Priority boarding for me with kid."

Voordelen: "Everything was perfect - on time, polite, kind"

Nadelen: "Lack of accessible bathroom in Geneva airport"

Voordelen: "Nice entertainment options, great Chardonnay. Best I've had in flight."

Voordelen: "I love Swiss. They are the best. Great service,pilots were giving us informations when the weather was acting up,the whole crew was amazing."

Voordelen: "Food was better than most domestic airlines. Flight times (arrival & departure) are good. Flight is the quickest way to travel from South Florida to Zurich."
Nadelen: "Economy seat was very narrow and leg room was minimal. Lucky I am not a big person. Anyone over 5'9" would be miserable. Maybe the new Boeing 777 airplanes Swiss air is buying will have better seating."

Nadelen: "Arm rest doesn't go up all the way. Very difficult to get out when seats are reclined in front of you"

Voordelen: "Crew"

Voordelen: "Service from every perspective was great! Flight was on time and great."
Nadelen: "I wish they had more allergy options for food, but you have to pre-order allergy related meals."

Voordelen: "The food was fine and the chocolate was a nice touch."
Nadelen: "The flight boarded late, however the day before when I tried to check in, the website wasn't recognizing my details, didn't have the Belgrade airport listed for me to check in, the web support wasn't working and when I finally called the help support number listed it was a number for Lufthansa and they could not help me. In this day and age, the websites should be better or at the very list the correct phone numbers listed."

Voordelen: "The crew helped me and have me a new seat when I had a claustrophobic panic attack. They were really nice and professional in this emergency situation when I started panicking."
Nadelen: "I was given a seat between two big ladies and had aclaustrophobic panic attack for the first tim in my life."

Voordelen: "excellent crew and service"
Nadelen: "when the food got to me only one choice was available. seats too small (I am a small person) bags took a very long time to come"

Voordelen: "SWISS is always a solid flight. Good food and lovely SWISS chocolates."
Nadelen: "The seats in economy were the smallest I've experienced flying SWISS"

Voordelen: "The over all experience was pleasant. It is always a pleasure to travel with Swiss Air."

Voordelen: "The crew was very friendly and the chocolate at the end was good. They showed a video about transferring between flights/terminals that was very useful, especially when you're worried about havin a 50 minute layover (which ended up being more than enough time)"
Nadelen: "It was boring so I slept. No entertainment except for a the sparingly placed televisions around he aircraft that had random clips of wildlife and landscapes. Would have liked some context, but I guess you can't expect too much entertainment-wise from the short leg of a trip"

Voordelen: "Flight was on time, flight attendants were very nice and professional."

Voordelen: "À l’heure, nous sommes mêmes arrivés à l’avance! Nos bagages à main ont été enregistrés gratuitement."

Nadelen: "Envoyer un rappel 24 h avant le vol!"

Voordelen: "Nothing in particular stands out."
Nadelen: "The boarding process seemed backward, took longer than usual to board the plane."

Voordelen: "L'accueil était chaleureux"

Voordelen: "Bien organiser, service correcte et rapide Heure d’arrivée à l'avance sur l'horaire initial . Espace correcte pour les jambes"
Nadelen: "Changement de porte d'embarquement et de terminal"

Voordelen: "On time! Easy boarding!"
Nadelen: "They had problems with both the wifi and the entertainment system. Super friendly crew further."

Voordelen: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"

Voordelen: "Rien"
Nadelen: "Aucune organisation ou anticipation Encore 2 heures d’attente au décollage Désespérant d’ amateurisme"

Nadelen: "Surbooké de 10 places donc cohue à l'embarquement"

Voordelen: "We landed earlier than expected"
Nadelen: "Bathroom was very smelly"

Voordelen: "Movies"

Voordelen: "On Time"
Nadelen: "No opportunity to purchase additional food"

Voordelen: "Food"
Nadelen: "10 hours delay"

Nadelen: "Employé à la porte très désagréable"

Nadelen: "Got put on standby despite having purchased my ticket over 1 month in advance"

Voordelen: "I am liking the new Delta terminal at LAX. The flight crew was nice pleasant and helpful. The pilots kept us informed."
Nadelen: "The Delta Sky club was small and over crowed. If you go take the first seat spot you can find. It doesn’t get bigger. I have high hopes for the new combined lounge between the terminals. The flight itself felt like an older 737-800 while it had power there were only two and the two others in my row snagged them. I was in Delta Comfort and have to say the extra leg room isn’t a lot."

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "Connexion à New York = porte d'arrivée et de départ très proches l’une de l’autre"
Nadelen: "L’espace est restreint entre les sièges (sur l’avion)"

Voordelen: "We made it it was short 1 hour 11 min"
Nadelen: "I had a long lay over it was more then 12 hours"

Voordelen: "Tout s'est bien passé, hormis le fait que je n'ai pas pue m'enregistrer à l'avance !"
Nadelen: "enregistrement"

Voordelen: "gate staff were great"
Nadelen: "plane cabin staff looked overworked"

Voordelen: "On time"
Nadelen: "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Whole thing was easy, plane was nicely updated on the interior"

Voordelen: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Nadelen: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Nadelen: "Lounge : denied access even if I am platinum. Because domestic flight ? Delay by 1 hour .."

Voordelen: "Everything"
Nadelen: "Everything was perfect"

Voordelen: "Plane was clean. Hotel due to missing connection was nice."
Nadelen: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."

Voordelen: "Tous les vols à l'heure, service égal à nos attentes. Personnel courtois et efficace. Très bon voyage"

Nadelen: "No blankets or pillows. Froze"

Nadelen: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."

Nadelen: "My email read check into Aeromexico I could not check in the Aeromexico using my phone I was dropped off at the Aeromexico terminal after standing in line for half an hour I find I was in the wrong terminal I needed to be in a different terminal with Delta because Aeromexico even on my reservation read that does not fly to Tampa. I had to find a shuttle to another terminal the shuttlesare not marked it was very confusing"

Voordelen: "Friendly but efficient. Allowed me to keep my bag with me without a fight."

Voordelen: "Very friendly flight attendants and for the most part I could understand the pilot when he spoke."
Nadelen: "Wi-fi should be free. Put chocolate into the snack options."

Voordelen: "Was a nice flay , thanks"

Nadelen: "Encore assigné à la porte du vol, comme en stand-by. Pourtant les sièges étaient payés."

Voordelen: "Arrivé à New York"
Nadelen: "Je n'ai apprécié d'avoir des sièges assignés à la porte du vol."

Nadelen: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."

Nadelen: "No seat assignment prior to arriving at the gate"

Voordelen: "L'équipage!"
Nadelen: "Gros retard! Retour sur Détroit après pour des problèmes mécaniques. Longue attente pour les réparations. Dédommagement ridicule !"

Voordelen: "Everything else good."
Nadelen: "N/A"

Voordelen: "Food and choice of entertainment was excellent."
Nadelen: "Was stuck with the middle seat so I knew what I was in for."

Voordelen: "Rien j ai fais un Aller retour en 24 h entre les usa et le Brésil"
Nadelen: "Les agents au Brésil non pas fait leur travail mon esta à était annulé o retour sauf que ils ont oublies De vérifier tte ça"

Nadelen: "My connecting flight left 20 min early!!! I missed it because my original flight was 25 min late."

Voordelen: "Wendy notre hôtesse a été exceptionnellement serviable et sympathique. Elle nous a réservé 4 places libres en long pour que Mat puisse dormir. La salade de poulet-cranberries était délicieuse."

Voordelen: "I had ordered a dairy - free vegetarian meal for the international flight. Initially the attendant brought me a vegetarian meal with cheese, part of the regular meal options, then she found the one with my seat number that was dairy - free. It was quite tasty! And I was grateful, since I would not have been able to eat the meal with dairy. It is not a preference, dairy makes me ill. The delay departing from Brussels caused us to miss our connecting flight to Denver, but our provided hotel accommodations in NY were quite comfortable. One item of note: The LaGuardia staff person, who made our arrangements for the overnight stay, said there was a shuttle from the hotel to JFK ( where our flight was in the morning), so she did not give us a travel voucher for the morning. The Hotel only has a shuttle to LaGuardia; it never has a shuttle to JFK. It seems the staff person should have known that. When we called Delta to ask how we should handle that, Delta kindly offered us reimbursement; it was just a phone call and a mailing for us and for Delta that was extraneous. Our interaction with the staff person was entirely pleasant, we were just surprised that there was misinformation."

Voordelen: "Very good."
Nadelen: "Snack food not health.Cold and I lost my glasses in the boarding lounge and found the lost and found difficult to fill in as I didn't know area code. It took me a while to get I have not had a reply"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "The various entertainment choices, movies, tv and games to while away the time."
Nadelen: "food was mediocre"

Voordelen: "service was very good,"

Voordelen: "The boarding was fast and effective"
Nadelen: "The plane arrived late and I had to rush through Munich airport to make the connection. But the luggage arrived with me."

Voordelen: "Courteous and friendly staff - did enjoy my gluten free meal"
Nadelen: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Nadelen: "The food"

Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Voordelen: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nadelen: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Voordelen: "That the plane brought me safely to San Diego"
Nadelen: "Paid entertainment on a 12 hour flight"

Nadelen: "Late departure"

Voordelen: "On time."

Voordelen: "the crew was kind and helpful"
Nadelen: "the head of the crew( the purser) was extremely rude, inppropriate and unprofessional. I had an upgrade to economy premium because of the disaster with the DC to Franlfurt flight but I still experienced pain because I could not lay flat. I feel that Lufthana should give me a free upgrade to business on my flight back to Miami in October. it's the only way they can repair the stress, and emotional and physical torture they put me through in DC"

Voordelen: "Decent flight. Nice crew. Clean cabin."
Nadelen: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "USB at every seat"
Nadelen: "Food"

Nadelen: "Flight got canceled, everything was slow."

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Voordelen: "The crew was very nice and the plane was somewhat new."
Nadelen: "Boarding is always a cluster (it is a mad dash for the gate no matter what section is called) Absolutely no entertainment was offered. Passengers' seats in front of you can almost be reclined into your lap, forcing you to recline your sit into someone else's lap to have some room."

Nadelen: "The airplane was extremely cold and the flight staff was rude"

Nadelen: "All was good. They should keep up the good service"

Voordelen: "Extremely roomy seats! So glad to have the room after a cramped flight from Europe!"

Voordelen: "The crew was very nice and provided snacks even though the flight was short"
Nadelen: "This flight was good!"

Voordelen: "Friendly crew"
Nadelen: "Boarding is always a nightmare. First class, and the high flyers are called first. Then premium economy, then economy. A mad rush of people scramble down 2 flights of stairs, then are crammed on a tandem bus that drives out to the plane. You then cross the Tarmac in all types of weather to board. This flight boarded from front and back. Making finding your seat a nightmare as people were traveling in both directions in the aisles. You would think you were in a third world country."

Voordelen: "the service,order, attention, human quality, punctuality. all in general."

Voordelen: "Food, drink and entertainment are very good."
Nadelen: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Nadelen: "It was too cold on the plane."

Nadelen: "Too much sugary bread as nourishment."

Voordelen: "I like the Tampa airport MUCH better than Miami or Orlando that are chaotic and offer less assistance to the traveler. I hope you continue to offer flights to and from Tampa from Frankfurt."
Nadelen: "I would like for long flights if the staff would remind and encourage all travelers that there is time for rest and quiet. Some people are loud by nature or because they come from a certain area and talk all 9 hours of flight, very annoying, disturbing the flight of others with unnecessary continuous conversation."

Voordelen: "The chairs were the comfiest I've ever flown in!! Amazing"

Voordelen: "The attendant who did help was fantastic! The ride was smooth."
Nadelen: "My 12 year-old had a screen that was not working and finally we got an attendant to help us out. But until then, I had attendants who were telling us to try things and then they'd leave and not come back to check up and follow through, which left us constantly trying to find someone...one time our call light was on for 20 minutes before anyone attended to us. In addition, the bathrooms were very dirty. The breakfast was a really bad muffin that I couldn't eat."

Voordelen: "this flight was very good, all right."
Nadelen: "Movies need to be have better selection - are allways same, no pleasant movies."

Voordelen: "I like it , it was good"
Nadelen: "All was nice.Thanks. The Flight was good, only Some Turbulances , But is ok."

Voordelen: "In terms of things I liked flying with UA998 from Brussels to EWR: The boarding staff at Brussels airport was helpful, courteous and knowledgeable. Boarding procedure was smooth even with the extra security screening at the gate."
Nadelen: "It was quickly clear to me that the passengers where simply an inconvenience to some of the crew on UA998. As an example I fell asleep during take off and woke up in the middle of the meal service. The cart was only a couple of rows behind me in the half-ful Economy Plus section so I got up and tried to get the attention of the staff. The lady turned around and confirmed that "I had woken up" with a sigh, as is not only was it inconvenient to her that I was a sleep, now I had the nerves to actually ask for a meal. She presented me with the options of pasta and chicken and I politely asked what they where served with. She straight out said that "she really did not know that" and asked me to make a choice. I wont get into any other examples, the machine was half full at best and there was no stress, so frustrating to be treated like you are an inconvenience to the USA based staff who clearly just wanted to be left alone. The entertainment system barely worked, the touch monitor was very hard to operate - the pressure sensitive functionality was not working properly but I managed to get to my movie and avoid the Chinese subtitles in the third try. I fly United because it's part of Star Alliance, but otherwise I would try and avoid at all cost."

Voordelen: "Flight on time, overall good."
Nadelen: "Luggage did not arrive in San Francisco which believe the problem started at the Malta airport. I was booked in as a stand by according to staff at SFO. I had booked my flight in Jan. with a seat assignment confirmed so not sure why I was booked in as a stand by passenger. Bag arrived to my home the day after I arrived home. Overall, good flight."

Voordelen: "Melanie/ticketing was superior in securing seats on a different departure. She endured many nervous travelers. The new itinerary matched our original time of arrival at ORD within 2 hours. :)"
Nadelen: "The free check-in of our carry on bags only dissapointed us when not arriving at ORD. We expect them to be delivered soon."

Voordelen: "loved the service, crew, comfortable seating and food. Loved the idea of direct flight to Tampa."
Nadelen: "Frankfort ground crew service- confusion delays in boarding. Too far to walk from arr. gate to departure gate. Too many stairs to climb to reach the bus. again more stairs to climb making it a torture for seniors like us. No assistance unless booked as wheelchair assistance. We have travelled all over the world including developing countries and have seen better airports than Frankfort terminal that we used on multiple trips. we really need to reevaluate if we want to take Luftansa again! Thank you"

Voordelen: "Entertainment is great, although I did not use it much this flight"
Nadelen: "Seats were uncomfortable, tighter than I remember last time I flew Luft."

Voordelen: "The crew was happy and friendly to everyone. The food was delicious and was served with real utensils."
Nadelen: "Boarding was a heard of people all hurdled around the boarding area. There was very little order and the gate agents didn't clearly announce who was boarding. The seats on the plane were ok for comfort, but not great. Luckily the flight wasn't too long."

Voordelen: "The crew was attentive and effective. The vegetarian food was excellent. Plane was clean. Bathrooms were checked regularly."
Nadelen: "Generally, I'm a happy camper and easy to understand some "discomfort" that comes with traveling. Return trip operated by United. Terrible experience. No legroom[I'm 6'-2"]. The seat confinement was so stressing that it was impossible for me but just to extract myself and find a place where i just could stand. Meaning I was standing most of the trip. My wife and myself are globetrotters and this was one of the worse flight experience ever."

Voordelen: "I got there."
Nadelen: "Frankfurt airport was a nightmare. Gate agent randomly picked people and made them check hand luggage. Batteries were in mine but he didn't care. He did ask if I was on a first class ticket, so I guess FC doesn't have to adhere to baggage size. Others with larger bags were allowed on board. My other flights with Lufthansa had no problem with the same bag. We were transported by bus from the gate to the plane!?!? In the rain. And this was an international flight!?!? Attendants took 10 minutes to answer call button and then asked if it was a mistake. I asked for water to take meds as I was overlooked by beverage service. Another attendant walked up and said he had bypassed me as I was asleep. I showed him the snack package he had handed me and asked how had he given me snacks if I was asleep? He snapped back that he was sorry. I almost asked if he was sorry he was caught lying or sorry he was on board?"

Voordelen: "Boarding on time was great. But then not leaving for 4 hours was terrible. Plus being on that plane was horrible as it added additional time to actual flight of 11 hours. I wish that delayed time could have been spent at the gate."

Nadelen: "For boarding areas. 3 complete changes of boarding area before we were able to board."

Voordelen: "Wheel chair team!!!!"

Voordelen: "The crew were very nice, patient and professional."

Voordelen: "The selection of movies games music avail."
Nadelen: "The cramped seats. And what happen with calling out now boarding certain rows on the plane? It's not a hectic free for all?"

Voordelen: "In Airplane flight attendance were great and very helpful and every thing was going good."
Nadelen: "At Rome air port, the woman in checking was very un knowledgeable and I think even does not know how to work with computer. I was the first person on the line and even with confirmed ticket could not find mine and send me to ticket center . at 4.30 am every were was closed and my flight was going at 6.30 I did not have any connection, called with face time to my son at L.A. finally thanks to Los Angeles TICKET CENTER which they make her issue my ticket before I,m losing my flight."

Voordelen: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Nadelen: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Voordelen: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Nadelen: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Nadelen: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Voordelen: "Everything"
Nadelen: "Nothing"

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Flight was delayed"

Voordelen: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Nadelen: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Voordelen: "Short-hop flight, fit for purpose."

Voordelen: "Prima vlucht! Geen aanmerkingen."

Nadelen: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Voordelen: "Good multi media access and content"

Voordelen: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Nadelen: "Not much to comment on here."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Voordelen: "Boarding/unboarding"
Nadelen: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Nadelen: "Nothing."

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Voordelen: "Jet airways flight till mumbai"
Nadelen: "Poor legspace in Klm flight till Amsterdam"

Voordelen: "The staff was fast and curteous."
Nadelen: "There is not anything to complain about besides the usual discomfort of travel."

Voordelen: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Nadelen: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"

Nadelen: "Hitte aan boord"

Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."

Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."

Nadelen: "Airco te koud"

Voordelen: "Verzorgd, propere toiletten! Vriendelijke bediening"
Nadelen: "Te koud"

Voordelen: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Nadelen: "seats on Jet air flight are very uncomfortable"

Voordelen: "A nice short flight"
Nadelen: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Voordelen: "Plane service"
Nadelen: "1h30min delay at airport"

Voordelen: "It was very comfortable"
Nadelen: "The crew was great"

Voordelen: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Nadelen: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Nadelen: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Nadelen: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."

Nadelen: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."

Voordelen: "It was a KLM flight so good"
Nadelen: "Could not select seats in advance even as a Platinum level Air France / Skyteam card holder as it was purchases as China Southern."

Nadelen: "the cabin, the entretainment... nothing looks like a business flight"

Voordelen: "The interface of shows and movies,"
Nadelen: "They dont have subtitules in spanish"

Voordelen: "Loved the crew and the food and the best in flight entertainment to date. Also was super comfortable. Super recommend for long haul!"

Voordelen: "Flight crew was good. Food was palatable. On time."
Nadelen: "Seats moved several times, separated. Media screen didn't work on this 10 hour flight--again. They now changed return flight."

Voordelen: "Fijn dat de kinder maaltijd eerder geleverd kon worden"
Nadelen: "De kwaliteit van de business class maaltijd vind ik de laatste tijd minder."