Vind goedkope vluchten naar Düsseldorf

Nadelen: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Voordelen: "The boarding process was easy"
Nadelen: "Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off."

Voordelen: "The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft."
Nadelen: "Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :("

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Nadelen: "You could have had my luggage arrive. Now I don’t know where it is"

Nadelen: "A little more leg room would be great"

Voordelen: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Nadelen: "No overhead fans and seats were not very comfortable."

Voordelen: "Swiss is Swiss"
Nadelen: "nothing"

Voordelen: "Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Nadelen: "It was so hot on the (delayed) flight"

Nadelen: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Voordelen: "Nothing!"
Nadelen: "Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything."

Voordelen: "The buttered pretzel was nice, and different."
Nadelen: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Voordelen: "Both times I flew with Swiss airlines it’s been great! Food is pletntiful, staff is very kind."

Voordelen: "food was great in economy"
Nadelen: "the 7 hour transit time"

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "Flight was fine"
Nadelen: "Check in at Nuremberg terrible"

Voordelen: "Excellent, super-friendly crew, excellent meal"

Voordelen: "Very good service"

Voordelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nadelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Voordelen: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Nadelen: "No complaints"

Nadelen: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Voordelen: "Easy, on-time and courteous"

Voordelen: "The crew were very attentive, kind and professional on their ways through the cabin. I appreciated the hot towels near the end of the flight."
Nadelen: "There were headphones (as well as pillows and blankets, much appreciated), but the jacks for the headphones only fit the SwissAir headphones, so if passengers brought their own headphones, they could only get a mono output. It was difficult to hear the entertainment through only one ear."

Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"

Voordelen: "BEST FLIGHT OF MY LIFE"
Nadelen: "NOTHING"

Voordelen: "Food was tasty and of decent proportions, entertainment, while somewhat limited in selection, contained a number of compelling movies bar I enjoyed. I had a bulkhead seat, which was exceedingly comfortable"
Nadelen: "USB port was broken in the seat, but enjoyed the entertainment offered that I didn't need it."

Voordelen: "good service"
Nadelen: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Voordelen: "Everything was great :) food is good, crew is perfect"

Voordelen: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."

Voordelen: "Clean and efficient plane, crew and procedures."

Voordelen: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nadelen: "Everything was good."

Voordelen: "Aircraft clean, staff friendly and efficient"
Nadelen: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"

Voordelen: "Flight attendants not friendly, constantly bumped me and never excused themselves. Food not so good and temperature too hot this flight. I was constantly putting on and taking off my jacket. Movie selection seems to be going downhill also. All that being said, I'm grateful for every safe landing."

Voordelen: "No delays. Good boarding *but I have Senator status so I bypass lines). Food good even on short flight"

Voordelen: "Service is above average, flight attendants very friendly and helpful."
Nadelen: "Only one choice of the lunch dishes was available, since they had run out of the second one."

Voordelen: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Voordelen: "Overall this was an average international flight. But the crew and food made up for all the short comings. One of the most amazing crews I have ever experienced....and food was surprisingly delicious...even ice cream. they visited frequently with water and tea. We're friendly accommodating and fun everything that you want in a crew."
Nadelen: "Cramped coach seats and pretty boring movie selection.The double checking and multiple lines at boarding was a ridiculous but perhaps it's required"

Nadelen: "Checking in we had a nasty representative, but other than that, all was well"

Voordelen: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Nadelen: "The boarding process took a long time. I had to go through customs, then at the gate they checked my passport again and the line was VERY long. The process just did not seem to be managed very well. There were issues with the tv monitors; however, the crew handled it very well. I wish we had been given an option with the calzones - I don't like red peppers or tomatoes, and was not offered another option."

Nadelen: "Not enough room for my knees"

Voordelen: "Schedule"
Nadelen: "Aircraft old"

Voordelen: "good entertainment and many options on the tv"
Nadelen: "The seats are very uncomfortable"

Voordelen: "Easy and quick"

Voordelen: "Amazing crew and service! They are the best!!"
Nadelen: "Amazing crew and service! They are the best!!"

Nadelen: "Better, cleaner seats. Poor movie selection and nott to mention terrible food."

Voordelen: "Hydration station during the long flight. Leg room adequate."
Nadelen: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."

Nadelen: "Parfait rien a dire"

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Nadelen: "Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "No LH flight details in the E-ticket from Dus. to Bkk. I have to contact Thai Airways for more details. Too short time for transited from Munich to Dus. and I missed flight, luggages didn't arrive with my new flight. Very very very bad experience with this booing by this website and I absolutely not accommodate with this web again."

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Voordelen: "Review for Eurowings"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Speed of boarding and de-planing."
Nadelen: "nothing"

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "The Cabin Crew was excellent! Very impressed"

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Voordelen: "Clean, modern place. Professional staff."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"

Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "service was very good,"

Voordelen: "The staff was good to me when I became ill on the flight with a migraine."
Nadelen: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."

Voordelen: "I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable."

Voordelen: "Crew was great. Flight was clean."
Nadelen: "I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane."

Voordelen: "Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea."

Nadelen: "no peanuts?"

Nadelen: "connection information very poor"

Voordelen: "Great service. Very comfortable seat"

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Voordelen: "Jet was a CRJ900 and was very comfortable. Had to check baggage before entering plane but worked out well and helped with the boarding."

Voordelen: "Smooth take off and landing"
Nadelen: "Free food for everyone since it was delayed"

Voordelen: "Clean and very good stewardesses"

Voordelen: "Only thing I like is seats and boarding experience"
Nadelen: "The terrible air hostesses rude arrogant and very disrespectful"

Voordelen: "Nice interiors, relatively new airplanes, and very professional staff"
Nadelen: "Limited food ans beverage selection, and alcohol is served with an additional cost"

Nadelen: "Nothing!"

Nadelen: "Don't remember this flight"

Voordelen: "Everything was pleasant as expected except for one thing, mentioned below."
Nadelen: "45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know."

Nadelen: "Really rude flight attendant even after we boarded and left late. She was rude to people sitting in the exit seats, rudely demanding attention while she rushed through the safety guidelines. She then very rudely told me I had to pay for what I was trying to order, even though I was reading it off the menu? She acted as if I was stupid because I don’t speak swedish, but she did not speak the language of our destination, and it was a connecting flight."

Nadelen: "Got asked to leave my seat in row 3 for one further back because I couldnt pull up my ticket mid flight to show it was my seat. Their system had me in another row so I missed out on the extra service offered to that row."

Nadelen: "Limited selection of movies No food choices No snacks offered during flight First European airline to fall below the standards of US airlines"

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Nadelen: "Handling of delay: - Massive delays and time wasted with individual case handling at the transfer centre in CPH when a more efficient group/bulk handling of passengers on the same flight with similar cases would make more sense. Handling of baggage during the delay. Un-necessary additional delays with baggage handling due to poor management."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Nadelen: "Our ticket said economy, but it was a specific set of economy that did not include any baggage. If we were warned prior we could have purchased it for significantly cheaper. Our ticket was not clear and it cost us 175usd for two bags at the airport. Very disappointing"

Voordelen: "This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience."
Nadelen: "We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue."

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Nadelen: "Expensive rates on luggage"

Voordelen: "On time, clean aircraft not too full!"
Nadelen: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Voordelen: "I'm surprised this is called a budget airline (or am I mistaken?!). Anyway, everything was great. The entertainment options were limited compared to Turkish, Emirates, Lufthansa or Qatar, but enough for a 7 hour flight and then some. Also, I liked that there was a bottle of water on each seat for people to hydrate. Very important, and I haven't seen any other airline do it."
Nadelen: "Nothing stands out really. I'm likely going to fly them again."

Voordelen: "My first time flying SAS on my trip to Europe from USA and I was highly impressed. Everything was efficient and comfortable. One of the highlights was the check in - this is often a long and frustrating process, however this could not have been easier and so quick. I was very happy and made my entire check in experience simple and efficient. I will be going straight to SAS for my next trip to Europe, no question. Thank you very much!!! Daniel Valewink"

Nadelen: "Cheap airline, entertainment system failure, paying for soft drinks?????? Food was an absolute disaster on one flight and no food service at all on the second flight. Abysmal service on both legs. Call for further details."

Nadelen: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"

Nadelen: "Delay after delay. Screaming kid"

Voordelen: "Punctuality"
Nadelen: "Long connection"

Nadelen: "Seats very narrow and tight."

Voordelen: "Upgraded 2 biz 4 reasonable $, everything great"

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Voordelen: "The attendant made sure we got checked in and on the flight even though there could have easily been a hang up that prevented us from getting on the flight. It was pretty empty so we got a full row again for all our baby stuff. Very nice"

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Voordelen: "Flight was not full so there was plenty of room."

Voordelen: "The pilots were excellent : smooth takeoff and landing. The plane seemed a bit shaky at times in the air; perhaps it was windy, although the skies were clear. Good food; good stewardesses. Entertainment had very good movie choices and games."
Nadelen: "The side lights never were turned off, so it was hard to go to sleep. On a long overseas flight, there should be some down time. It was dark outside part of the time, but never dark inside the plane. The leg room is also a bit cramped for tall people."

Voordelen: "SAS agent in Oslo was very nice and quickly rebooked our flight to Bergen when we missed our scheduled one due to luggage delays and confusion at Oslo as to Customs procedure."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "Easy boarding"
Nadelen: "No food option, Drinks are not free(international flight), no toilet paper"

Voordelen: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."
Nadelen: "wifi - never worked"

Voordelen: "•Food was good •Wide variety on entertainment system"
Nadelen: "•Second bag was $120 •Boarding by group number would be more efficient"

Voordelen: "We were very impressed by the customer service and how comfortable our flight was. I will definitely fly with SAS again."

Voordelen: "Smooth"
Nadelen: "Nada"

Voordelen: "Iberia is great"
Nadelen: "Great airline Iberia is great"

Voordelen: "Friendly crew, comfortable seats, good boarding process!"

Voordelen: "Food was good, lots of great movies to watch during such long flight."
Nadelen: "Check-in process and seat selection is misguiding and confusing. Boarding was slow and takeoff took place an hour later than scheduled."

Voordelen: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Nadelen: "The lack of education and polite of the Stewart is a minus on that airline"

Nadelen: "Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what."

Nadelen: "Toilets were REALLY dirty"

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Nadelen: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."

Voordelen: "The time arrived at the airport was great"
Nadelen: "Not enough leg room, had to wait too long for shuttle bus to the terminal."

Voordelen: "Service"
Nadelen: "Too many people and little space to move"

Voordelen: "Gfggfgggvfvfvfgfdhygtgdhfffdcdcf"
Nadelen: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"

Voordelen: "Excellent flight, timely"

Nadelen: "Food and entertainment low only because they weren’t included. Flight experience was very good. Left a little late"

Nadelen: "I had to call Kayak to get the confirmation code to check in online, as this was not provided by Kayak in their receipt for the eticket. Otherwise the flight was fine."

Voordelen: "Very little - other than getting off"
Nadelen: "Every detail from rude checking all the way through rudness"

Nadelen: "See above."

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "The seat, the screen, the plane. Premium Economy in Iberia is totally worth."
Nadelen: "The power source wasn't working, Premium Economy pax can't go to the Business class restroom, although is just next to their area and have to cross half of the plane for the 1st Economy class restroom."

Voordelen: "Crew did get us on standby; more legroom than trans-Atlantic flight"
Nadelen: "6 hours too late"

Nadelen: "Missed connection due to Iberia. Rerouted to JFK after overnight delay and had to transfer to Newark. Upon arrival at Newark, which we had to arrange, we were notified that the flight was changed back to JFK. Turned a 12 hour travel day into 36. Horrid experience."

Nadelen: "movie selection very poor"

Voordelen: "Once I made it to the other side of the airport it was good no wi fi on a long flight"

Voordelen: "Our flight was subcontracted through another airline, Level, so my comments are related to Level."
Nadelen: "I called the airline a week before our departure regarding the baggage fee. I was assured the fee was included in the price. However, at the time of check in, I was charged a $55 checked bag fee."

Nadelen: "On time, food is ok."

Nadelen: "The plane was an Airbus 330. I'm 6'2" and was uncomfortable in the seat for 7 1/2 hours. My knees hit the seat in front, and later the person there reclined to make things even worse. Since I couldn't slouch, my head was far above the seat back. I realize airlines are squeezing space and this trend will continue. It's become an accessibility problem for me."

Voordelen: "The plane arrived safely, it will get you where you want to go."
Nadelen: "Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well."

Voordelen: "Very nice crew"
Nadelen: "Couldn't check in online and couldn't get my boarding pass to my second flight through Iberia, had to do it at Madrid and it was very inconvenient."

Voordelen: "Absolutely on time!"
Nadelen: "The boarding was slow"

Voordelen: "It was fine, nothing special"
Nadelen: "The internet was very, very expensive! $35 for very very slow internet that didn't work half of the time. Also, before I departed from the US, the customer service rep at JFK made me purchase a refundable plane ticket for $2500, and charged me a non refundable fee of $35 for booking the flight for me ( I asked how to do it via the Iberia website on my phone and she refused to help me, and the website makes it extremely not obvious how to book a refundable flight). She said because my flight was one way to Europe I had to have an onward flight, even though I was traveling by car outside of Europe. She said that they would ask me for it at customs when I arrived in Europe. Well they have never asked me for this before, and they did not ask me this time either when I arrived, so this whole exercise was pointless. When I called to get my ticket refunded, they also charged me a $25 fee for refunding the ticket, which the agent in NY did not tell me about. So I just ate $60 for no reason. In addition, the customer service person was very rude about the whole thing."

Voordelen: "It was on time, very smooth flight. Price was great, bought last November, $365 round trip non stop"
Nadelen: "Seats too close together"

Voordelen: "I liked the food and the fact that we could have wine with dinner."
Nadelen: "I didn't like the boarding procedure. There was an announcement for business class first, but then there wasn't enough said about the rest of the boarding i.e. "Group one can board now." Everyone was moving forward whether they were in group 1, 2, or 3. It was disorganized and not handled in a fair and efficient manner."

Voordelen: "This was a long international flight so we got dinner, snack, and breakfast included. Food was decent, service fine, and entertainment selection was good. Also, since it was not a full flight, there was extra room and therefore a comfortable flight."

Voordelen: "not budget airline"
Nadelen: "nothing different with budget airline, small seat, paid food and seat..."

Voordelen: "Everything flowed very smoothly desite the fact I had an irregularly shaped carry on. It was no problem, Staff were positive and acomodating and that lead to passengers being accommodating to each other. The intertainment was great, the only draws back is that I slept most of the time and wanted to watch another movie."
Nadelen: "That I had to bother the person sitting next to me to get up when I wanted to go tot the bathroom, but he was very accommodating"

Voordelen: "great service and nice flight. great pilots and safe trip."

Voordelen: "Fast check in"

Voordelen: "nothing good happens"
Nadelen: "the last truck (madrid - tel aviv) was not with the same airbus that the 3 others (tel aviv - madrid / madrid - buenos aires / buenos aires madrid)... it was like flying in low cost with food (even the chair could not go backwards...very bad the last one"

Voordelen: "Flight attendant didnt help to pup up my luggage; even water was not free"

Voordelen: "Very good food overall. Picking up utensils a little slow. Good coffee. Lavatories were accessible at all times. I was able to get aisle seat without a hassle. Good movie selection l. Movie quality itself was disappointing l."

Voordelen: "All went well!"

Voordelen: "Crew were great. On time. Smooth"
Nadelen: "Check in gave my wife 2 seats on Madrid to Dusseldorf flight plus 1 for myself. On connecting flight from Dusseldorf to San Francisco she only gave a boarding pass to my wife so we had to scramble when we got to Dusseldorf to have AirBerlin resolve the issue."

Voordelen: "Plane and crew"
Nadelen: "Good flight"

Voordelen: "Standard EU flight, on time"
Nadelen: "Had to buy food and the sandwiches were soggy. Wouldn't accept credit cards at first, staff tried to push cash payment until finally getting a different credit card readee that worked."

Nadelen: "I am still waiting for my luggage. It was lost between the flight from Amsterdam to Madrid and a flight from Madrid to San Juan. It is already 1 week."

Voordelen: "I liked the entertainment, the food and the good service from the ladies and gentlemen"

Nadelen: "the flight over LAX to Madrid was horrible. An old plane, both my husband and I had broken seats, no screens, and no charging capability. The flight from MAD to LAX was much better with a newer plan. I would however, not fly with Iberia again, because the out bound flight was so awaful. So average rating is okay."

Voordelen: "Service was nice and friendly"
Nadelen: "As with all airlines the seats could be better"

Voordelen: "Boarding and disembarking were the best things about this flight. The piloting was smooth too."
Nadelen: "Stewardesses were unfriendly and rude. Long flight, without individual entertainment on seats. Old plane, extremely cramped. The meal request made when booking the flight was not honored. Upon arrival to US customs, was told I was not on the passenger list (thus clearing customs was a bit touchy)."