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Voordelen: "Service, atmosphere"
Nadelen: "1st food was same as it was from Karachi to Dubai"

Voordelen: "Everything was perfect"
Nadelen: "I ordered regular vegetarian meal and they served me Vegan meal! Also my flight from Chicago to Dubai on January 30 they didn’t offer me vegetarian meal coz they said I Didn’t select meal and they said they didn’t have extra Vegetarian meal!"

Nadelen: "Vol le plus nul 8 heures avec plus de 50 enfants dans l’avion, je me serais cru dans bus scolaire. Aucune intervention du personnel d’encadrement Et du personnel à bord Voilà à ne pas refaire"

Voordelen: "Everything is really amazing about UAE, service, amenities, entertainment options, leg room."
Nadelen: "Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience."

Voordelen: "Tout était presque parfait"
Nadelen: "Rien à dire"

Voordelen: "Everything."
Nadelen: "Nothing."

Voordelen: "Tout excepté les divertissements et les repas en classe économique. Pas assez de musique electro. Pas assez de films proposés et pas assez de films en Français."

Voordelen: "Tout excepté les divertissements et les repas en classe économique. Pas assez de musique electro. Pas assez de films proposés et pas assez de films en Français."

Voordelen: "rien"
Nadelen: "l'attitude de ses responsables emirati"

Voordelen: "rien"
Nadelen: "l'attitude de ses responsables emirati"

Voordelen: "Service and Wi-Fi"
Nadelen: "Brussel sprouts were total mush"

Nadelen: "Flight change"

Voordelen: "Tout s’est très bien passé"

Voordelen: "Nothing. Bad crew."
Nadelen: "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."

Voordelen: "Business class entertainment and comfort very good."
Nadelen: "Service was very bad. I had to get up to go get drinks and rarely saw the steward."

Voordelen: "On apprécie la place , la wifi, le repas suffisant et l'écran avec pas mal de divertissement ."
Nadelen: "Une hôtesse pas très sympathique et pas très aimable"

Voordelen: "Emirates reste une des meilleures compagnies"
Nadelen: "Rien à signaler"

Nadelen: "Rien"

Nadelen: "Équipage absent et ne répond pas aux demandes ."

Voordelen: "Better crew working this leg of the journey."
Nadelen: "Food was horrific."

Voordelen: "Food and crew were great"
Nadelen: "Entertainment was horrible...it was connected for the first 2 hours only then got disconnected for the whole flight duration...I couldn’t watch any movie, tv show, music, live tv, and the crew tried to reset the screen several times with no success, then it worked again in the last hour...I travelled on business class and paid the extra charge for better service"

Voordelen: "Tout excepté les divertissements et repas"
Nadelen: "PAs assez de films proposés et beaucoup de films ne sont pas en version Française !!!!"

Nadelen: "Embarquement... mais bon cela dépend de l aéroport"

Voordelen: "Place pour les jambes tout à fait correct (A380)"
Nadelen: "Manque le petit kit (brosse à dents,bouchon d'oreilles,masque)."

Voordelen: "Overall experiance."
Nadelen: "Nothing"

Voordelen: "Crew, food, entertainment"
Nadelen: "1 hr delay with take-off due to security check of all carry-on baggage from a passenger leaving the plane"

Nadelen: "Boarding of gate A20 location in Dubai"

Voordelen: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour was good."
Nadelen: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well. This is true of both onward and return journey."

Voordelen: "I like timely served food and beverages in the flight. And the crew service is excellent. Sometimes the TV is not worked by touch screen."

Voordelen: "Tout... le confort, l'équipage, les repas, l'attention du personnel de bord, l'ambiance de la cabine, le système de divertissements ICE. Cette compagnie est la meilleure sur le marché toutes classes économiques confondues !"
Nadelen: "Rien à dire..."

Voordelen: "My mother was the passenger Emirates & was her first experience flying alone, but having airline assistance. She marveled at their service & at every consideration to make flying alone as a senior seamless & worry-free. She was so happy of their thoughtfulness for carrying her luggage, driving her wheelchair, checking in for her w/her passport & picking up her luggage at the baggage round, that she tipped him $20. She made us sure that she would LOVE to fly alone back home again to the PH without us as long as she has airline assistance. A hint for us! She also liked how there was more foot room for economy seats than in Delta & EvaAir for this long trip & it helped her stretch her legs, as well as, the little Emirates pocket bag they give w/ear plugs & a eye mask with socks."
Nadelen: "She says that on her way to MNL from JFK (with the 1 stop at Dubai) the food was delicious. However on the way back home from MNL to JFK, the food was not good & she just slept all the way through."

Voordelen: "J'ai bien avion calme emirates"

Voordelen: "J'ai aime avions calme emr"

Voordelen: "Everything"

Nadelen: "16 hours transit in dubia without any service."

Voordelen: "Staff excelant.restrooms very clean Food was great.landing on time"
Nadelen: "I had 8 hrs.lay over I dubai.need more comfortable chairs in lounge.night stuff was short help.to help wheelchsi traveller's .no major complaint.will fly emirates again."

Nadelen: "Checkin process with baggage limit was so strict that they even won't let 400 gms extra. also the rep in Chennai airport does not even know that I could carry 2 pieces for carry on (laptop & carry on baggage)"

Nadelen: "Ran out of vegetarian meals by the time they got to my seat. So I had to make do with some biscuits and bread"

Voordelen: "One can always be sure that emirates will be a great host almost every time. I enjoyed the service and the variety of food choices available. The staff was responsive and sensitive to individual needs. Enjoyed the entertainment and choice."

Voordelen: "The selection of tv shows and movies was excellent. Very diverse. The crew were also very responsive to anything we asked (water, questions, etc...) They gave me good advice regarding my connecting flight."
Nadelen: "The plane was an older model, so the touch screen was a bit unresponsive. Our tvs were shut off for the first two hours because of a glitch."

Voordelen: "Bad food in flight back from dubai to dallas."

Voordelen: "Mon siège ne s' inclinait pas...vraiment pas confortable!"

Voordelen: "Food was great. Service was great."
Nadelen: "Need to have more leg space for a long haul flight."

Nadelen: "It is about 14 hour long flight. There should be m more number of meals served. Pizza served as As snack was cheap, ok but not that great, should have been a meal (lunch or dinner)"

Voordelen: "Excellent service"

Voordelen: "comfortable"

Voordelen: "Seat comfort"
Nadelen: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."

Voordelen: "Emirates crew have been amazing in every point of our journey!"

Voordelen: "So so"
Nadelen: "The first flight was late by over an hour and nobody could tell us why. They also serve food once and you don't get a snack or anything--you don't even see the attendants--for another 10 hours. Then they serve breakfast close to an hour before landing. The crew is constantly telling you to sit as if you weren't allowed to use the toilet at all when the seatbelt sign is on--and it's on the whole time. So you have to be asking permission to use the toilet when you are right next to the toilet door and about to go in because they don't allow you to use it. That's not healthy for someone to hold it."

Voordelen: "Length of flight was very tolerable"
Nadelen: "Transfer was chaotic. The crew could have informed the passengers about the transfer better. They simply haven't help at all on guidance to transfer."

Voordelen: "Easy and quick"
Nadelen: "Nothing"

Voordelen: "None"
Nadelen: "Flight attendants need to be friendly ."

Voordelen: "Merci à Turkish Airlines"

Nadelen: "++++"

Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Voordelen: "L'equipe etait serviable et courtois."

Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Voordelen: "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Voordelen: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Nadelen: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."

Voordelen: "I did like it"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Tout"
Nadelen: "Rien"

Voordelen: "The flight crew on my side was great!"
Nadelen: "There was one stewardist not on my row but on another row that I witnessed getting very frustrated and was rude with a few customers. It was uncomfortable to watch her be that way. I'm glad it wasn't me but I feel bad for her and the others."

Voordelen: "Good"

Voordelen: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Nadelen: "See literally everything above"

Voordelen: "Le systeme media est très intéressant dans les gros avions. Mais dans les petits avions il n'y en a rien."
Nadelen: "Un sandwich comme un repas n'est pas suffisant, et encore on a un seul choix de sandwich. Il y avait un delai .mais c'est pas grave"

Nadelen: "Entertainment system was present, but not working. Short enough flight that we didn't need it, though"

Voordelen: "Never again shame Missed connexion in Istanbul no service awful and lack of respect no more such a disaster no Thanx 3rd and last time"

Voordelen: "I really like the food and the crew members. they all were very kind and nice to us."

Voordelen: "The food was amazing."

Voordelen: "Aircraft ,vod , food"
Nadelen: "Thé crew : lazy cabin crew . And The pilot : unable to Land on attaturk round over. And Landing in another airport with NO explanation."

Voordelen: "Food is excellent, staff great."
Nadelen: "Not nearly enough leg room for an international flight!!"

Voordelen: "I love the food, the airline crew was excellent. The entertainment was great as well."
Nadelen: "The checking crew from Jfk airport was mediocre."

Voordelen: "Duration of the flight is good."

Nadelen: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"

Voordelen: "Service, food."
Nadelen: "Check in booth when we checked in bags were very difficult to deal with."

Voordelen: "Entertainment (movies) always helpful to pass the time."
Nadelen: "Hot in the plane during and after boarding - no cool air. I have come to expect more from Turkish Airlines, and I hope they make sure they improve this aspect."

Voordelen: "Food was tasty. See other notes about dessert."
Nadelen: "Very little legroom. When the person in front of my reclined, I wasn't even able to open my tray all the way to eat. Flight was delayed for takeoff, that wasn't the airline's fault (air traffic) so that didn't factor in my review. Although the food is generally tasty, the dessert could be upgraded. I flew on 4 Turkish Airline flights this year and have never finished a dessert as I've not liked any of them. The bathrooms should be cleaned mid-flight for a 13 hour flight. It started out great but towards the middle of the flight, the bathrooms got really disgusting."

Voordelen: "Tout!"
Nadelen: "No movies!"

Voordelen: "came home with 2 broken bags, hard to talk to anybody, emailing back and forth since then to replace them, so far offered much cheaper bags and om top of this, a lot of paper work needed to claim those 2 cheaper replacement !!!"
Nadelen: "very tight seats for 12+ hours across Atlantic flight, old planes, somewhat unfriendly attendants."

Voordelen: "Worst flight ever. Please enforce conduct code."
Nadelen: "I had to ask a neighboring passenger if her would allow me 20mins of my flight without his rear end in my face. He was a fairly large man and constantly bending over in the isle to chat with his family. His infant was being attended to by his wife who constantly paced around to shake the baby (I'm sure the baby was annoyed as well). The baby finally spat up on the floor and seat. Everyone in the family could not sit still more than 5mins at a time, jumping up, moving around, switching seats, passing items. The men turned the area into a social scene/bar. I was too distracted by all this activity hovering over me to enjoy reading or relaxing. I constantly had rear ends in my face, and I constantly had to dodge and lean in my seat. The aforementioned tall man even had the nerve to fold away my television monitor when I dozed off so that it would not be an obstruction for his activity. By then I'd had enough. The This flight was terrible. Non of the staff requested better conduct or mindfulness of the other passengers. I believe the airline should strongly consider having a separate space for large families, families with babies, or at least have a code of conduct to which passengers should respect for the sake of every paying customer's ability to enjoy such a long flight."

Nadelen: "Canceled the outgoing flight"

Voordelen: "Friendly people , correct timing , good prices"
Nadelen: "The chairs didn,t go well for sleeping And we had 12 hrs to do ."

Voordelen: "Not much."
Nadelen: "Starting with the check-in process. It's the 21st century, people should be able to check in electronically. I was traveling with one other person. For whatever reason the seats were not next to eachother. Flying to Munich they were nice enough to look for seats next to eachother, to no avail. Not this time around. The check in line was horrendous, security was horrendous, and the gate process could not have been worse. The service was bad. Requests for water took 15+ minutes to be fulfilled. I also noticed there were not enough non-beef meals on the plane for those who requested with it. Then we landed and the nightmare...continued. Taxiing took 40 minutes. They brought us to three different gates before finally disembarking onto the Tarmac."

Voordelen: "the boarding was fine, we were on time and the staff was pleasant."
Nadelen: "the food was ok, they played one movie for everyone to watch and our screen was not the best, small seats with no leg room, filthy greasy window i had to clean to look out of."

Voordelen: "I was pleased with the food. It was plentiful and varied. I appreciated that the cabin lighting was increased gradually allowing people to wake up gradually instead of abruptly."
Nadelen: "The seats were very close. The seats were not well padded. The bathroom trash was overflowing."

Voordelen: "Had to switch from Turkish airlines to Aegean airlines to reach my destination due to the fact that airplane from JFK left with 1h 20min delay and the connecting flight from Instabul was not waiting plus there were other passenger who got "forgotten"to Instabul ."

Voordelen: "Everything went very well. The food was fantastic. Just too warm on the plane."

Nadelen: "Both my bags came back damaged--- one had the handle ripped off and the other the TSA approved look was jammed."

Voordelen: "Very professional and helpful cabin crew. Very good food. Excellent entertainment and USB recharge availability."
Nadelen: "The seats were very cramped and uncomfortable. And if the person in front leans their seat back, it gets worse."

Nadelen: "Turbulenca were crazy for 10 hours straight"

Voordelen: "le personnel de bord"
Nadelen: "plus d'une heure de retard au départ. Arrivée lointaine du terminal, débarquement en bus avec attente et inconfort."

Voordelen: "Staff was kind on this flight"
Nadelen: "No headset, just earphones."

Voordelen: "Flight attendants!"

Nadelen: "Ecxxlent bnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnbbbbbbbbb"

Voordelen: "Repas"

Voordelen: "Flight was on time, excellent and friendly staff and services, delicious meals"

Voordelen: "La nourriture, etonnament bonne en tenant compte de la situation."
Nadelen: "rien à mettre !"

Voordelen: "Les respect des horaires."
Nadelen: "La proximité de plusieurs enfants un peu excité ... mais bon, ce n'as pat vraiment grave et THY n'y peut rien"

Nadelen: "Not much- pretty great flight"

Voordelen: "Service de crew à bord, très gentil."

Nadelen: "The business class seat is just complety outdated"

Nadelen: "Delay was over an hour"

Nadelen: "Pas de l'eau"

Voordelen: "Roomier than a lot of airplanes."
Nadelen: "Bumpy ride. Nobody's fault."

Voordelen: "Pas eu lieu"

Voordelen: "M’a replanifié mon vol arrive 3h30 plus tard"

Voordelen: "You change our seats that we could be together."
Nadelen: "A soda and a cookie, you can definitely do better."

Nadelen: "Le vol est parti en retard et j'ai manqué ma correspondace à Atlanta repas limité pour le lunh eb Première"

Nadelen: "a venir demain suiteà la correspondace ratée"

Voordelen: "La possibilité d'écouter des films."
Nadelen: "Être assise près des toilettes et subir la file d'attente avec des odeurs nauséabondes à travers tout ça. De plus, j'ai un mal des transport assez intense et le fait de ne pas être assise à côté d'un hublot a rendu le tout assez pénible. Il serai intéressant de demander, lors de l'enregistrement, si nous avons des préférences de siège. Tout va si vite que nous n'avons pas le temps d'y penser...et il est ensuite trop tard."

Voordelen: "À l’heure, nous sommes mêmes arrivés à l’avance! Nos bagages à main ont été enregistrés gratuitement."

Nadelen: "Envoyer un rappel 24 h avant le vol!"

Voordelen: "Entertainment system, snacks and friendly crew members"
Nadelen: "Serious delays on flight. It was very tiring and became an all day affair."

Voordelen: "L'accueil était chaleureux"

Voordelen: "Bien organiser, service correcte et rapide Heure d’arrivée à l'avance sur l'horaire initial . Espace correcte pour les jambes"
Nadelen: "Changement de porte d'embarquement et de terminal"

Nadelen: "They said it was late because of a tire issue that was fixed in Salt Lake causing a late departure on a round trip SLC-Burbank. It arrived back to Salt Lake late causing the Dallas flight to leave late. I got a message at 6:24 pm regarding the late departure for the 8:15 pm flight to Dallas. They knew this info hours before. It should have been communicated sooner"

Voordelen: "Rien"
Nadelen: "Aucune organisation ou anticipation Encore 2 heures d’attente au décollage Désespérant d’ amateurisme"

Voordelen: "Everything was great"

Nadelen: "Surbooké de 10 places donc cohue à l'embarquement"

Voordelen: "Food"
Nadelen: "10 hours delay"

Voordelen: "I liked the legroom and the seat"
Nadelen: "No entertainment screen, no real food, I don’t care how long the trip is, I got first class, I expect first class service."

Nadelen: "Employé à la porte très désagréable"

Voordelen: "My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime."

Voordelen: "On time with no drama"

Voordelen: "Connexion à New York = porte d'arrivée et de départ très proches l’une de l’autre"
Nadelen: "L’espace est restreint entre les sièges (sur l’avion)"

Voordelen: "Tout s'est bien passé, hormis le fait que je n'ai pas pue m'enregistrer à l'avance !"
Nadelen: "enregistrement"

Voordelen: "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."

Nadelen: "Turbulence"

Voordelen: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Nadelen: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Voordelen: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Nadelen: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."

Voordelen: "-forgot to charge me for wine"
Nadelen: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"

Voordelen: "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
Nadelen: "No complaints!"

Nadelen: "Lounge : denied access even if I am platinum. Because domestic flight ? Delay by 1 hour .."

Voordelen: "on time meet all my expectations"
Nadelen: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gauging"

Voordelen: "Departing on time and clean"
Nadelen: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"

Voordelen: "There were no problems at all, the only thing some times the entertainment would go out or slow, nothing else."

Nadelen: "Late"

Voordelen: "Tous les vols à l'heure, service égal à nos attentes. Personnel courtois et efficace. Très bon voyage"

Nadelen: "No blankets or pillows. Froze"

Voordelen: "Service in the flight !!"

Nadelen: "Encore assigné à la porte du vol, comme en stand-by. Pourtant les sièges étaient payés."

Voordelen: "Arrivé à New York"
Nadelen: "Je n'ai apprécié d'avoir des sièges assignés à la porte du vol."

Voordelen: "Delta provided a superior experience!"

Voordelen: "Easy loading and unloading the plane. Friendly staff"

Voordelen: "Nothing at all"

Voordelen: "L'équipage!"
Nadelen: "Gros retard! Retour sur Détroit après pour des problèmes mécaniques. Longue attente pour les réparations. Dédommagement ridicule !"

Voordelen: "Food and choice of entertainment was excellent."
Nadelen: "Was stuck with the middle seat so I knew what I was in for."

Voordelen: "Rien j ai fais un Aller retour en 24 h entre les usa et le Brésil"
Nadelen: "Les agents au Brésil non pas fait leur travail mon esta à était annulé o retour sauf que ils ont oublies De vérifier tte ça"

Voordelen: "Boarding was quick, Flight on time....just a regular service and plane"
Nadelen: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Voordelen: "Short flight with good communication."
Nadelen: "Nil to complain."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Nadelen: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Voordelen: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Nadelen: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Nadelen: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Voordelen: "was very quick"

Nadelen: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Voordelen: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Nadelen: "Not much to comment on here."

Nadelen: "Too late i missed my connection flight"

Voordelen: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Nadelen: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Voordelen: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Nadelen: "Nothing! It was all great!"

Voordelen: "Manque de place"
Nadelen: "La place"

Voordelen: "Catering is ok"
Nadelen: "Seats comfort really old school"

Nadelen: "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Voordelen: "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Nadelen: "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"

Voordelen: "The crew was good"

Nadelen: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Voordelen: "Upgrade en business"

Voordelen: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Voordelen: "Food and drink service"
Nadelen: "Boarding pass facility"

Voordelen: "The crew was very nice and helpful."
Nadelen: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Nadelen: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

Nadelen: "I missed my flight because of MU"

Voordelen: "Nothing"
Nadelen: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Voordelen: "Personnel aimable et avenant"
Nadelen: "Départ avec du retard et beaucoup de roulage a Ams, résultat 20 min de retard au débarquement"

Nadelen: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Voordelen: "bien comme d'habitude"
Nadelen: "RAS"

Voordelen: "In general, it was ok"
Nadelen: "Yet again it was flight delay from KLM side."

Voordelen: "The price was nice."
Nadelen: "Plane looked unkept on exterior. Crew was nice but lazy."

Voordelen: "Economy class product offers good value for money."
Nadelen: "Boarding processes could be enforced consistently."

Nadelen: "Problem with seat. Paid extra. Got downgraded instead of upgraded"

Nadelen: "Why is there no rating for on-time delivery? After my super-late departure from PDX to AMS (computer outage), I essentially had the same problem on my return flight. KLM's Birmingham to Amsterdam flight departed so late that I again missed my Amsterdam connection."

Voordelen: "Personnel agréable et vol à l'heure"
Nadelen: "Rien a dire"

Voordelen: "Le vol précédent est arrivé en retard à Göteborg mais ceci a été récupéré grâce à un embarquement rapide."
Nadelen: "Arrive à Amsterdam loin de l'aérogare donc pris le bus. Pas terrible pour les connections."

Nadelen: "KLM sent us to Kiev thru Stambul (Turkey). We have spent 8 hours more on flights."

Voordelen: "Crew was good, boarded early and arrived a bit early."

Voordelen: "Great dinner, and unlimited ice cream! Crew are cheerful and helpful as always."
Nadelen: "After status flyers boarded first, general boarding call was for all remaining passengers together! First time in my experience a full wide-body aircraft boarding was not by row. Predictably, the process was slow and chaotic. Last minute switch from a 777 to an older, non-refurbished 747-400. Entertaiment system contents are still great, but the screen is dim and outdated by today's standards. But I would just fill this as luck of the draw."

Voordelen: "Getting a Delft Blue house on a short fifth-freedom. Malaysian food option was very good. Seating was adequate. Crew was accommodating. Good selection of alcohols."
Nadelen: "Seats showed a lot of wear."

Voordelen: "The crew was helpful and the airplane was very impressive although we travelled using Kenya airways"
Nadelen: "In Paris we were not properly directed to where the flight was departing."

Voordelen: "Food was better than expected"
Nadelen: "There were no entertainment options in flight"

Voordelen: "Was good except for the food."
Nadelen: "The hot snacks were bland to the point of being not worth eating and I didn't finish it. Probably attempting to be too ambitious with the available budget? I'd prefer a simple sandwich that focuses on quality. The food on the return flight was just as bad"

Voordelen: "Crew was very friendly and helpful"
Nadelen: "tight seats"

Voordelen: "Ice cream!!"

Voordelen: "the food was decent, the people were nice"
Nadelen: "the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line."

Voordelen: "Stuff"
Nadelen: "Lack of snacks"

Voordelen: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."

Nadelen: "Nice flight, nice crew"

Voordelen: "The flight was very fast, boarding and getting off were fast and convenient. They had a new Korean movie that I've been wanting to see but didn't expect would be offered on an airline, so that was great!"
Nadelen: "The crew seemed quite stressed, when I asked to store my wedding dress in the crew closet they were very short with me, which made me feel really guilty about it, as the stewardess obviously thought I was very troublesome, but they did allow it. The food was quite bland. The entertainment was much more limited than most international flight lines."

Voordelen: "Le service. Et le confort"

Voordelen: "рейсы точно по расписанию, без задержек, персонал внимателный"
Nadelen: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Voordelen: "Professional staff. Easy boarding."
Nadelen: "entertainment seemed more oriented towards Asian passengers"

Voordelen: "No frills but efficient"
Nadelen: "Food choice limited"

Nadelen: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("

Voordelen: "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Nadelen: "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."

Voordelen: "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Nadelen: "We took off late and arrived even later so we had to run to get to the next plane"

Voordelen: "Everything went smoothly"

Voordelen: "Friendly service, lots of movies, Marimekko design."
Nadelen: "Seats too close together front to back. If the person in front of you lies down the back of their seat is in your face."

Voordelen: "Slow boarding no order. Plus delayed flight for no reason"
Nadelen: "Nothing"

Nadelen: "No room on flight ran out of wine and food before getting to the back 1/3 of plane where I was sitting I can say one of the worst travel flights I've ever had"

Voordelen: "Airbus 350, quiet and smooth. Wifi, booking a taxi on board and being met on arrival. Good seats in business."
Nadelen: "Bag collection was chaos and took too long, it's not such a busy airport"

Nadelen: "I sat in the window seat. Trying to get out of the row is very difficult. The arm rests do not rise high enough to get around without needing to climb over them."

Voordelen: "The onground staff at CDG was nice. The bus ride to the planes was not."
Nadelen: "Entertainment system does not work. Since this is a technical aspect about the airplane that I CAN judge, I wonder about the parts that are invisible to me. Are these planes actually air worthy?"

Voordelen: "crew was friendly and courteous"
Nadelen: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Voordelen: "Crew were friendly, helpful and efficient Entertainment was very good, especially on outgoing flight"
Nadelen: "Broken a/c on one flight, sweating buckets No leg room at all on outgoing 747 Disgusting smelly BO passenger on return flight"

Voordelen: "crew were great!"
Nadelen: "movies offered were poor. a dinosaur (great for kids), and a movie about love (horrible for all). food was yuck."

Voordelen: "Good airplane, big and clean. Very punctual ."
Nadelen: "Not food just a very small drink"

Nadelen: "The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours"

Voordelen: "I liked the price."
Nadelen: "It's all crammed but given the price I can't complain"

Voordelen: "Everything good except getting bag after flight."
Nadelen: "Took over an hour at baggage claim."

Voordelen: "Best price from Dallas to Barcelona, and then Madrid to Dallas."

Voordelen: "The inflight movie selection."
Nadelen: "The uncomfortable chair."

Nadelen: "We paid extra for seat selection which was supposed to be a window seat and ended up in middle seat... not acceptable..."

Voordelen: "Very friendly crew; easy boarding; lunch was tasty; pleasant trip overall."

Voordelen: "I made it home safe"
Nadelen: "Little legroom for such a long flight. Too crowded."

Voordelen: "Courtesy of attendants, smooth flight, good service"
Nadelen: "Food and your TV screens are not good. Very hard to operate a touch system which is so insensitive. Movie choice rather poor as well"

Nadelen: "No individual air controls for each seat"

Voordelen: "The staff was very kind."
Nadelen: "If I'm paying for a trans-atlantic flight (at a fee of $1,000), I shouldn't be stuck on a plane that is used for domestic flights,and thus does not have the space nor the comfort of a larger plane. And, if this flight is not going to offer the amenities accustomed to a typical trans-atlantic flight (such as in-seat TV), then the price should be substantially cheaper. I will be complaining to the airline itself for this, and may not fly this airline again."

Voordelen: "The service is great , I enjoyed the food as well. Attendants were very friendly."
Nadelen: "When flying from US to Erupoe there should be a private tv screen directly in front of every passenger. On this flight the tv is in the middle of the isle on the ceiling. That's terrible ! When you are on a 8 + hour flight. People want their own screen with their own options. Been on many flights to and from Eruope , this was the only flight that was set up like this. Change it"

Voordelen: "We loved the service and staff. The plane was clean."
Nadelen: "The video/movie system was old, and the chairs were old."

Voordelen: "Flight was on time. Staff were very friendly. The whole process was easy."

Nadelen: "Delayed 5+ hours. Aircraft was changed to a smaller plane than we booked."

Nadelen: "One crew member was extremely curt to myself and fellow passengers, not telling us to put down viewer, just slamming it away. Could have said something, been pleasant."

Voordelen: "The 10 1/2 hour flight ended up only taking less than 9 hours since we had the wind in our favor. I loved all of the free movie selections and the service was wonderful. Great experience."
Nadelen: "The food."

Nadelen: "Video system needed to be reset often for entire plane."

Voordelen: "Great staff on BA, very helpful and friendly, even going above and beyond to find me a drink I had requested. I'm not a frequent traveller these days and I enjoyed the variety of entertainment available. Flight was a few minutes early, which was a bonus."
Nadelen: "My headset wasn't working, luckily I had my own nearby and was able to use those."

Voordelen: "The flight was not full. Dinner was delicious."
Nadelen: "1 hour delay for repairs before take off no overhead light when I wanted to read"

Voordelen: "After a hellish arrival to London it was nice to have a good flight coming home, but the flight was on British Airways, not Finnair, which was a surprise since I booked Finnair."

Nadelen: "Still can't figure out what time to check in to get seat I wanted: 27 hrs before the flight there were no good seats, while the instruction told you could check in only 24 hrs before the flight !!!"

Voordelen: "Service was top notch for economy."
Nadelen: "I was able to roll the blanket into a cushion to put under my thighs so that my hips didn't press into the chair seat. It made the 10 hours bearable."

Voordelen: "Staff was friendly made it better"
Nadelen: "People on the plane no respect for staying in seats and remaining quiet . Also took an hour to take off due to mechanical issues"

Voordelen: "The flight over to England was serviced by British Air and was awesome. The flight back was serviced by American Air. The American flight crew seemed tired and the food was not as good as British Air, but Finnair provided an excellent price."

Nadelen: "The plane was full, and crowded. Iberia (which was the company in charge of the flight) charged 40 euros simply to choose a seat! I found that incredible."

Nadelen: "The plane was not the plane that was on the itinerary when I placed my order, it was very old did not even have fans above the seats. The movie selection was terrible. It was so hot, that by the end of our flight my wife and I both had swelled ankles. The staff was very unpleasant. We were on our honeymoon and it could not have started on a worse note. It was 10 hours of hell. I would never fly with Finair again. The flight back was the same. We could not be more disappointed."