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Nadelen: "Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!"

Voordelen: "Excellent service. Excellent quality of food."

Nadelen: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"

Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."

Voordelen: "Dans les temps, confortable, personnel aidant"

Voordelen: "Every aspect of flight was wonderful, though I’m sure that fly"

Voordelen: "Dedicated to customer service"

Voordelen: "Excellent flight , seats, food"

Voordelen: "The convenience because it goes to Nagpur directly"
Nadelen: "A very long flight. It was very tiring. Security check in Doha was unnecessary, because we already had it in nagpur"

Voordelen: "Boarding from Doha and service in doha."
Nadelen: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"

Voordelen: "Very nice. Everything was great."

Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."

Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"

Voordelen: "Landing and botding is safe"
Nadelen: "...."

Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"

Voordelen: "Tous les équipages à bord très bien et attentifs tres agréables"
Nadelen: "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"

Nadelen: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."

Voordelen: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"

Voordelen: "Le À 380 est super, plus de place moins de bruit"

Voordelen: "Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!"
Nadelen: "I will never purchase a flight with Qatar"

Voordelen: "Comfort and Cleaniness."
Nadelen: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."

Voordelen: "-Cleanliness -on time arrival"
Nadelen: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Voordelen: "Service de qualité."
Nadelen: "Longs délais entre le moment où notre repas est servi et le moment d'être débarassé du plateau. L'espace étant limité, nous sommes encombrés longtemps."

Voordelen: "Service de qualité."

Nadelen: "Retard à l'embarquement et au décollage. Retard à l'atterissage."

Voordelen: "The entertainment options."
Nadelen: "I didn't have any complaints. I thought everything went very well."

Voordelen: "Excellent service and in time flights."
Nadelen: "Nothing."

Voordelen: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Nadelen: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."

Voordelen: "service attentionné et agréable repas et gouttés bon et nombreux , divertissements bonne sélection et quantitée en plusieurs langues changement de places apprécié"

Voordelen: "Once I made it to my seat, easily slipped back into a meditative trance."
Nadelen: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."

Voordelen: "Boarding and Seat comfort was good"
Nadelen: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Voordelen: "Cheking défaillant ne fcte.me pas avec le num de dossier ..pas de qr code pour les bagages.. que le fond de l a380 accessible et blindé.. places dispo à l avant pour ceux qui n ont pas fait le checking.. pas sympa."

Voordelen: "Nous avons pu modifier nos places.."
Nadelen: "Bcp de films en arabe peu en français.."

Voordelen: "Accueil attentionné, bons repas, propreté systématique et confort agréable."
Nadelen: "Climmatisation un peu forte"

Voordelen: "Excellent customer service"

Voordelen: "On Time good service"
Nadelen: "Serving alcohol on board"

Voordelen: "Very nice crew."

Voordelen: "Everything"

Voordelen: "We liked how attentive your crew members were"
Nadelen: "The flight we took out from Doha to India was a bad experience the boarding was not handled well and the crew in that flight were not attentive."

Voordelen: "Agréablement surpris de cette compagnie aérienne! Personnel attentif, services de qualité."
Nadelen: "Service de divertissement a des ratés par contre. Interface qui répond mal et films qui sautent ou reculent tous seuls sur deux des quatre vols, même sur le A380 tout neuf..."

Voordelen: "For a change, I found the cabin crew extremely courteous and helpful. A remarkable change from the last so many flights flown across different airlines."
Nadelen: "The entertainment system is poor. Hardly any movies/shows worth watching. The leg space sucks. Agree I was flying cattle class, but even then it seemed to be too cramped."

Voordelen: "Great service, smooth flight...on time departures and arrivals."
Nadelen: "Some of the touch screens weren't working"

Voordelen: "Excellent service. Nothing"

Voordelen: "WE WHERE THE LAST ROW AND WE DID NOT HAVE CHOOSE ON FOOD BECAUSE WHERE NO MORE"

Voordelen: "Staff were friendly and helpful"
Nadelen: "It would be great to have just a little more seating room"

Voordelen: "The flight between Doha and Boston was delayed for six hours. The arrangement at Doha for the interim period was Excellent. Thank you."

Voordelen: "Nice, pretty fly attendants. They worked all the time to respond to all passengers requests. Good service. Smile and positive attitude . Boarding on time ."

Voordelen: "Nice fly attendants. Boarding on time."

Voordelen: "It was an alright flight. The plane was clean."
Nadelen: "They served the opposite aisle beverages, but neglected to do the same for our entire aisle. So I missed out on a cup of coffee. Not a big deal, but one that you wouldn't expect from an airline that prides itself on being world class. They also shut the entertainment down with about 40 minutes left in the flight."

Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."

Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Voordelen: "Tout était parfait"

Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"

Voordelen: "Excellent service and smooth take off!"

Nadelen: "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"

Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."

Voordelen: "Moi qui ai très peur de prendre l’avion j’ai été rassuré par l’attitude du personnel et la propreté de l’avion"

Voordelen: "Everything as usual"
Nadelen: "Some rude passengers"

Nadelen: "Vol le plus nul 8 heures avec plus de 50 enfants dans l’avion, je me serais cru dans bus scolaire. Aucune intervention du personnel d’encadrement Et du personnel à bord Voilà à ne pas refaire"

Voordelen: "Tout était presque parfait"
Nadelen: "Rien à dire"

Voordelen: "Nice comfortable seat in business class on A380"
Nadelen: "Crew was awful. We paid a lot of money for Airport upgrade to business class because we were told economy was oversold. We were promised full business class service. On board aircraft we were not offered business class meal options as we were told they didn’t know how many people had upgraded. It was absolutely embarrassing when crew skipped us when drink and meal service were being ordered. Crew was obnoxious and dismissive about situation. Absolutely atrocious."

Voordelen: "Très bon service"

Nadelen: "Both the flights were delayed. No accommodation was offered. With two little kids we planned and even payed more to travel with this airline. Overall, experience was big disappointment. Our expectations were much higher than what we experienced."

Voordelen: "rien"
Nadelen: "l'attitude de ses responsables emirati"

Voordelen: "Tout s’est très bien passé"

Voordelen: "Emirates reste une des meilleures compagnies"
Nadelen: "Rien à signaler"

Nadelen: "Rien"

Nadelen: "Équipage absent et ne répond pas aux demandes ."

Voordelen: "A380"

Voordelen: "Tout excepté les divertissements et repas"
Nadelen: "PAs assez de films proposés et beaucoup de films ne sont pas en version Française !!!!"

Nadelen: "Embarquement... mais bon cela dépend de l aéroport"

Nadelen: "it was late and it was not informed until we all sat."

Voordelen: "Rapidité d'embarquement."
Nadelen: "Avion ancienne génération."

Voordelen: "Place pour les jambes tout à fait correct (A380)"
Nadelen: "Manque le petit kit (brosse à dents,bouchon d'oreilles,masque)."

Nadelen: "I've never flown Emirates and boarding section of the trip was very confusing. There was no audible instructions and they used flip-boards to indicate which group should be boarding. It was very difficult to see the flip-boards since the attendants holding them up were around 5'2". All was well once i got on the plane."

Nadelen: "The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL."

Voordelen: "Seating configuration on the plane."
Nadelen: "After boarding pass check, there are too many people in the waiting area and there was not enough chairs for all passengers. So it looks like an low-end service bus station."

Nadelen: "Food was goof"

Voordelen: "The whole experience from boarding at DXB to landing at SEA was excellent. Crew was very friendly and patient and food was great."

Voordelen: "Entertainment is good"
Nadelen: "Flight was good"

Nadelen: "Did not get wheelchair assistance for my dad as requested."

Voordelen: "Loved the Emirates experience as always, esp the in-flight experience (incl food) and entertainment."
Nadelen: "Captain's announcements in the flights were also either not loud enough or not intelligible."

Voordelen: "Excellent flight. Excellent service. Great food and on flight entertainment."

Voordelen: "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
Nadelen: "The leg room could be a wee bit better. Then again, I was in economy."

Voordelen: "ICE entertainment system"
Nadelen: "Air climatisé défectueux, 1h de retard au départ en cabine surchauffée. Arrivée à Dubaï à l'opposé du terminal, résultat 25min de bus à rajouter au retard déjà conséquent."

Voordelen: "Tout... le confort, l'équipage, les repas, l'attention du personnel de bord, l'ambiance de la cabine, le système de divertissements ICE. Cette compagnie est la meilleure sur le marché toutes classes économiques confondues !"
Nadelen: "Rien à dire..."

Voordelen: "flight on time.. no delays. Very courteous."
Nadelen: "nothing to unlike"

Voordelen: "Good"
Nadelen: "Need nice tea"

Nadelen: "Wheel chair travellers not comfortable as they didnt find help and also have to wait for long time to get their turn"

Voordelen: "The flight crew is genuinely caring"
Nadelen: "None"

Voordelen: "J'ai bien avion calme emirates"

Voordelen: "J'ai aime avions calme emr"

Nadelen: "Ok"

Voordelen: "The airport experience in Dubai was excellent. Very clean, professional & modern."
Nadelen: "Although plenty of entertainment selections, the user interface was outdated & the touch screen slow & buggy"

Voordelen: "Really comfortable, good service."

Voordelen: "The staff was very friendly"
Nadelen: "food choices and entertainment options could be better"

Voordelen: "Mon siège ne s' inclinait pas...vraiment pas confortable!"

Voordelen: "Vol facile, seul 10mins de retard, déroulement facile."
Nadelen: "Volume de la presentation arabe beaucoup trop fort surtout dans les écouteurs. Écouteurs brisés, carte immigration non offerte dans notre section... Donc derniers a passer aux douanes. Repas bas de gamme mais acceptable."

Voordelen: "None"
Nadelen: "Flight attendants need to be friendly ."

Voordelen: "Merci à Turkish Airlines"

Nadelen: "++++"

Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Voordelen: "L'equipe etait serviable et courtois."

Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Nadelen: "My bag did not make it to final destination & there was no excuse for it as there was enough time during layover AND I arrived to airport by required time before flight."

Voordelen: "I hated it"
Nadelen: "I am a non veg guy and during serving the foood they said ...they don't have Non veg meal ..I have to eat Veg only ..what the hell is this .. For water also ..I had to ask 3 times then they gave me when I request fourth time...it was terribly bad experience and I hated this trip."

Voordelen: "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Voordelen: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Nadelen: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."

Voordelen: "I did like it"

Voordelen: "On time. Friendly crew."
Nadelen: "Old plane. Boarding was not so nice."

Voordelen: "Better food and service than other airlines on which I've traveled recently. Loading passengers was disciplined and speedy. Staff very helpful. Istanbul airport is great for a long wait. If you go to a gate waiting area with no flight soon, you can stretch out and sleep. Good English-language bookstore."

Voordelen: "Tout"
Nadelen: "Rien"

Voordelen: "Le systeme media est très intéressant dans les gros avions. Mais dans les petits avions il n'y en a rien."
Nadelen: "Un sandwich comme un repas n'est pas suffisant, et encore on a un seul choix de sandwich. Il y avait un delai .mais c'est pas grave"

Nadelen: "Boarding process in Istanbul was very difficult. 5 security checks just getting from the plane from Brussels to our gate is excessive and time consuming. Very little organization at the gate as well. Not smooth at all."

Nadelen: "Entertainment system was present, but not working. Short enough flight that we didn't need it, though"

Voordelen: "Never again shame Missed connexion in Istanbul no service awful and lack of respect no more such a disaster no Thanx 3rd and last time"

Voordelen: "I really like the food and the crew members. they all were very kind and nice to us."

Voordelen: "Aircraft ,vod , food"
Nadelen: "Thé crew : lazy cabin crew . And The pilot : unable to Land on attaturk round over. And Landing in another airport with NO explanation."

Nadelen: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"

Voordelen: "Very comfortable. The best flight i ever had."
Nadelen: "There was a problem with conecting the headphones. The chicken dish wasnt good."

Voordelen: "Entertainment (movies) always helpful to pass the time."
Nadelen: "Hot in the plane during and after boarding - no cool air. I have come to expect more from Turkish Airlines, and I hope they make sure they improve this aspect."

Voordelen: "Tout!"
Nadelen: "No movies!"

Voordelen: "The food and entertainment were great. The crew was good but..."
Nadelen: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."

Voordelen: "The flight was smooth (good pilots) and the service was great."
Nadelen: "The space between seats."

Nadelen: "NA"

Nadelen: "Canceled the outgoing flight"

Voordelen: "Friendly people , correct timing , good prices"
Nadelen: "The chairs didn,t go well for sleeping And we had 12 hrs to do ."

Nadelen: "he delay and not knowing much about what the cause was. Having to keep awake in early dawn and have a flight delay can destroy the start of a long awatited vacation."

Voordelen: "The crew and food were excellent! Movie choices were plentiful!"
Nadelen: "Travelling with my 70yr old mother.. Man sitting in front of her would recline and his head was practically in her lap. Neither of our seats reclined so it was upward bound only for almost 11hrs."

Voordelen: "I won't fly this airline e"
Nadelen: "Everything was substandard"

Voordelen: "On-board chef was excellent. Movie selection was excellent. Crew was very friendly and prompt."
Nadelen: "Economy class was very tight. Hard to rest."

Nadelen: "Both my bags came back damaged--- one had the handle ripped off and the other the TSA approved look was jammed."

Nadelen: "This ride was a bit ok over all was fine"

Voordelen: "Crew was professional. The flight was on time despite a late departure."
Nadelen: "Entertainment unit on several of the seats was broken. Boarding process was very slow."

Nadelen: "the seats were too small and very very uncomfortable"

Voordelen: "le personnel de bord"
Nadelen: "plus d'une heure de retard au départ. Arrivée lointaine du terminal, débarquement en bus avec attente et inconfort."

Voordelen: "not much to like here"
Nadelen: "Horrible leg room (6 ft. tall). extremely uncomfortable journey. crew on board was not very attentive"

Voordelen: "I LOVE THE Turkish Delight they hand out."
Nadelen: "Seats were a little smaller and the crew had trouble keeping the people from pushing in when it wasn't their turn to board."

Voordelen: "Staff was kind on this flight"
Nadelen: "No headset, just earphones."

Voordelen: "Flight attendants!"

Voordelen: "Food, service"
Nadelen: "No toilet paper. Never offerd 2nd cup of water."

Voordelen: "FLIGHT WAS ON TIME. CREW IS HELPFUL AND PLEASANT. Overall very pleasant and easy travel"
Nadelen: "The Istanbul airport is overcrowded and overheated, with no wifi. Turkish airlines is good airline, but the transfer through this airport is always a negative consideration when choosing which airline to book."

Voordelen: "same"
Nadelen: "same as before"

Voordelen: "Repas"

Voordelen: "Flight was on time, excellent and friendly staff and services, delicious meals"

Nadelen: "Turkish is a terrible airline in many ways. My 90 year old parents were traveling on this flight, and because they have difficulty walking, I had ordered wheelchairs for them. Since on the in-bound flight they did not get assistance during the layover in Istanbul, I called on multiple occasions to their customer service to complain. I was directed towards their website where I had to fill out a complaint form - of course the form is simply to allow customers to vent - no one contacted me to apologize or remediate the situation. On their return journey, I once again confirmed over the phone and at the check in counter that the wheel chair assistance would be available. I was able to secure this for the first leg, however that was it. They were once again left high and dry during the Istanbul layover. They have lower prices, but the quality of customer service is very inferior. If you can afford to pay a bit more - avoid using Turkish. If you do use - certainly be prepared to have any special requests ignored and to be confronted by inefficient customer service."

Voordelen: "La nourriture, etonnament bonne en tenant compte de la situation."
Nadelen: "rien à mettre !"

Voordelen: "Les respect des horaires."
Nadelen: "La proximité de plusieurs enfants un peu excité ... mais bon, ce n'as pat vraiment grave et THY n'y peut rien"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "service was very good,"

Voordelen: "Service was good"
Nadelen: "None"

Voordelen: "Sandwhich et boissons, équipage gentil"

Nadelen: "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! Many passengers didn't eat."

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "Movies"
Nadelen: "Boarding delayed, awkward & slow. Employees rude and bossy. Crew on board not pleasant or helpful. Food disgusting. Noticed same dramatic difference in passenger treatment between SFO and Frankfurt legs of the flight. They treat the mostly Indian customers differently. I go to India every year. It was same last year. My suitcase broken in transit. Reported. No call back after several days. I’m US citizen of German ancestry. I feel badly about lack of service for India bound passengers."

Voordelen: "Everything went well."
Nadelen: "Nothing."

Nadelen: "Just talked to my parents who were traveling and they had no help at FRA. It was very disappointing and something they said they do not want to go thru ever again."

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Good crew, liked the food and service. Better aircraft interior."
Nadelen: "Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets."

Voordelen: "Courteous and friendly staff - did enjoy my gluten free meal"
Nadelen: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Nadelen: "The food"

Voordelen: "Rien!"
Nadelen: "Retard de l'avion ( 3-4 vols différents). Perte de mes bagages qui à entraîner un déplacement pour rien à l'étranger pour le travail vu que je n'avais pas le matériel de travail avec moi. Nous faire monter dans l'avion, rouler sur le tarmac, après 30 min de prise de retard sur le départ, nous annoncer qu'on retourner à l'aéroport et qu'il fallait changer d'avion pour problèmes techniques. Pour nous annuler complètement Le vol! Nous faire descendre de l'avion, devoir aller se trouver un autre vol, aller recuperer la valise, retourner l'enregistrer, et retourner à la sécurité tous ça avec une amabilité digne de la froideur allemande! Auncuns repas ou autre bois a été offert au moin pour s'excuser. Après avoir eu tous ces problèmes avec la même compagnie j'ai contacter à plusieurs reprises le service client qui m'a raccrocher au nez! On m'a dit qu'on me remboursait Le vol. Je n'ai jamais eu de nouvelles."

Nadelen: "Very cramped legroom. Confusion during boarding."

Voordelen: "Overall decent experience. The crew was attentive, captain informative."
Nadelen: "Aircraft not too comfortable but much better than the aircraft in the first leg of my travel from Seattle to Frankfurt."

Voordelen: "Les repas, les boissons et les collations c'est plus que 5 étoiles! Mon meilleur vol !"

Voordelen: "Crew from Washington D.C. (IAD) to Frankfurt was outstanding-- very warm and thoughtful."
Nadelen: "Crew from Frankfurt to New Delhi was not as warm, attentive, and polite."

Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Nadelen: "Cabin Crew does not pay much attention to customer need even in business class. They need to learn lot from KLM."

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Voordelen: "Nothing"
Nadelen: "Fraud United and Lufthansa"

Nadelen: "Really bad quality food, no entertainment"

Voordelen: "Embarquement a l'heure, aucun souci."
Nadelen: "Vol trop rapide, pas le temps de dormir!"

Nadelen: "Late departure"

Voordelen: "On time."

Nadelen: "The special meal I got was not the same as I ordered."

Voordelen: "Hôtesses au top, repas super bons"

Voordelen: "Confortable! Very good team! Excellent cabin air Good looking flight attendants"
Nadelen: "Food impossible Long long long hall to the gate Touch screen glitchy"

Nadelen: "Boarding was a mess and food was not up to the mark"

Nadelen: "Also, just one meal and no snacks served on a 7 hour plus flight"

Voordelen: "Fast check in and boarding. Courteous service."
Nadelen: "I did not get te entree of my choice on one of the flights."

Voordelen: "All flight attendants in Lufthansa are so nice, attentive, that it's a real PLEASURE to fly with them. Cabin comfort is also a best in class."

Voordelen: "ponctuel (10mn de retard seulement)"
Nadelen: "sièges de plus en plus étroits et minces..."

Voordelen: "l'embarquement et le débarquement rapide"
Nadelen: "1h de retard, le sandwich pas bon"

Voordelen: "Hospitality"
Nadelen: "Nothing"

Voordelen: "Aiport"
Nadelen: "Mon Vol"

Voordelen: "USB at every seat"
Nadelen: "Food"

Voordelen: "Les films et le service du personnel"
Nadelen: "Les sièges pas trop confortable"

Nadelen: "Flight got canceled, everything was slow."

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Nadelen: "The airplane was extremely cold and the flight staff was rude"

Voordelen: "The crew was very nice and provided snacks even though the flight was short"
Nadelen: "This flight was good!"

Nadelen: "Nous avons été très désagréablement surprises d'apprendre que trop de billets avaient été vendus et que nos places n'étaient plus disponibles à notre arrivée à Francfort. Il me semble totalement illogique de me faire dire qu'il n'y a plus de place pour moi dans l'avion alors que j'ai le billet en main et qu'il a été payé. Comment une compagnie peut-elle accepter mon paiement alors qu'elle n'est pas en mesure de garantir le service pour lequel elle a été payée? Selon cette philosophie, il faudrait peut-être payer nos billets d'avion une fois RENDUS à destination? Beaucoup de stress inutile et une mauvaise opinion de la compagnie aérienne..."

Voordelen: "the service,order, attention, human quality, punctuality. all in general."

Voordelen: "Food, drink and entertainment are very good."
Nadelen: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Nadelen: "Pas de vol"

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "Just great crew."
Nadelen: "Not comfortable at all and will not book KLM again."

Nadelen: "Dutch sub titels would be nice."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Voordelen: "Flight was on time and quick and comfortable"

Voordelen: "was very quick"

Voordelen: "Cabin crew very pleasant"
Nadelen: "Lost our bags, little sympathy from staff"

Nadelen: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Nadelen: "Too late i missed my connection flight"

Voordelen: "newer plane, good staff"
Nadelen: "need better and more food options, more often"

Voordelen: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Nadelen: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Nadelen: "OLD plane without comfort or entertainment"

Voordelen: "Loved the service...everything was excellent"
Nadelen: "The bus class seat was a bit narrow at the feet"

Voordelen: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Nadelen: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Voordelen: "I really like the spaciousness, the plug ins and general service"
Nadelen: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Voordelen: "Manque de place"
Nadelen: "La place"

Nadelen: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Nadelen: "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Voordelen: "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Nadelen: "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"

Voordelen: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Nadelen: "Nothing to improve"

Voordelen: "The crew was good"

Voordelen: "."

Voordelen: "The cabin crew were fantastic and funny"
Nadelen: "Tiny seats"

Voordelen: "Upgrade en business"

Voordelen: "Food and staff were great"
Nadelen: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Voordelen: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Voordelen: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Voordelen: "Overall very nice flight, even comes with free drink and snack"

Voordelen: "Personnel aimable et avenant"
Nadelen: "Départ avec du retard et beaucoup de roulage a Ams, résultat 20 min de retard au débarquement"

Nadelen: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Voordelen: "bien comme d'habitude"
Nadelen: "RAS"

Voordelen: "The service of the crew onboard"
Nadelen: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Nadelen: "Problem with seat. Paid extra. Got downgraded instead of upgraded"

Voordelen: "Staff was excellent. Entertainment options pretty good."
Nadelen: "Seems very dated. Business Class felt cramped and not very luxurious."

Voordelen: "I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others."
Nadelen: "If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable."

Voordelen: "Personnel agréable et vol à l'heure"
Nadelen: "Rien a dire"

Voordelen: "Le vol précédent est arrivé en retard à Göteborg mais ceci a été récupéré grâce à un embarquement rapide."
Nadelen: "Arrive à Amsterdam loin de l'aérogare donc pris le bus. Pas terrible pour les connections."

Voordelen: "Friendly crew. Good snacks. Timely updates about delays.cr"
Nadelen: "Crew forgot to serve several rows of seats including ours. Came around when reminded, but then said didn't have enough hands to carry trash away and told us to store cups, etc in back seat pocket when landing."

Voordelen: "Great dinner, and unlimited ice cream! Crew are cheerful and helpful as always."
Nadelen: "After status flyers boarded first, general boarding call was for all remaining passengers together! First time in my experience a full wide-body aircraft boarding was not by row. Predictably, the process was slow and chaotic. Last minute switch from a 777 to an older, non-refurbished 747-400. Entertaiment system contents are still great, but the screen is dim and outdated by today's standards. But I would just fill this as luck of the draw."

Nadelen: "Our first flight got delayed, so we had to miss our flight from Berlin to Amsterdam."

Voordelen: "On schedule. Great crew."
Nadelen: "Limited foot space small seat."

Voordelen: "The price The speedy boarding with Skyteam priority The movies can be viewed while on the ground"

Voordelen: "Was good except for the food."
Nadelen: "The hot snacks were bland to the point of being not worth eating and I didn't finish it. Probably attempting to be too ambitious with the available budget? I'd prefer a simple sandwich that focuses on quality. The food on the return flight was just as bad"

Voordelen: "Flight crew is very kind. Seats are confortable, food is excellent and overall it was a beautiful experience. I recommend flying with KLM!"

Voordelen: "Food is always good."
Nadelen: "Ran out of one of the options of the meal"