Vind goedkope vluchten naar Heidelberg

Voordelen: "Flight was exactly on time as described. Crew was friendly"

Voordelen: "He service was fantastic."

Nadelen: "My tv screen wasn’t working."

Voordelen: "Pretty much on time even with snow conditions!"
Nadelen: "Coffee was pretty much cold."

Voordelen: "2 snacks .. friendly flight attendants .. early arrival"
Nadelen: "seat pitch a bit tight"

Voordelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nadelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Voordelen: "Very friendly crew, good legroom in economy, excellent meals."
Nadelen: "None"

Voordelen: "Polite cree"
Nadelen: "Crowded plane, long boarding and waiting to be seated"

Voordelen: "We received an upgrade to business class. The entire experience was excellent."
Nadelen: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."

Voordelen: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Nadelen: "No complaints"

Nadelen: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Voordelen: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."

Nadelen: "Airbus 330 seats are too narrow and the arm rests too high. I am about 5'3" and weigh about 150. I can't imagine what a taller and/or heavier passenger must feel like in these seats. Also I dislike the "nickel and diming" philosophy used by most airlines these days making people pay an extra $29 to reserve a specific seat. Give me a price from the beginning with a seat assignment."

Voordelen: "Very comfortable and attendants were very attentive."
Nadelen: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."

Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"

Voordelen: "good service"
Nadelen: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Voordelen: "entertainment was fine"

Voordelen: "I liked the service, the food, the entertainement, the super kind personel, would only fly with them :) Thank you!"
Nadelen: "Nothing to complain about"

Voordelen: "Same as above!"

Voordelen: "Fine"
Nadelen: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."

Nadelen: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Voordelen: "A swiss machine..."
Nadelen: "the smell someone left in the bathroom before me."

Voordelen: "Boarding and cabin crew were excellent."
Nadelen: "Seats were too tight and squeezed."

Voordelen: "The whole experience was excellent didnt hv to wait long for luggage"
Nadelen: "Pressure to make connecting flight"

Voordelen: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Nadelen: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
Nadelen: "no entertainment at all."

Nadelen: "People who handle Swiss"

Voordelen: "The crew was very good--attentive and helpful. The food was excellent too, as they offered regular liquid refreshments and several snacks plus a meal. The chocolate was a special treat."
Nadelen: "My seat had been given to someone else also, and they boarded before me, so I had no seat for some time. I was told to stand in the back, which I did for a long time. Eventually I sat down on the edge of a place and a stewardess snapped at me. I've had back surgery recently, so all of this was very difficult. Finally given a seat. No internet--big drawback on overseas flights. On our trip there, one bathroom was a mess, plus out of toilet paper. Told the stewardess, and they closed it for a while--took some time for it to be attended to. The entertainment choices are VERY slim--don't know why a more extensive list of choices could not be made available."

Voordelen: "Friendly staff"
Nadelen: "This aircraft should be retired long time ago"

Nadelen: "They lost my luggage, had a problem with my connecting flight to Ottawa. I arrived 4 hours later at the end."

Voordelen: "Very little"
Nadelen: "I paid extra for seat selections and then they did not give me those seats."

Voordelen: "I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Nadelen: "$35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place."

Voordelen: "Entertainment system. Flight crew was awesome. Always ready to help in any way."
Nadelen: "Just the seats were to close together coupled with small seats is at times uncomfortable. Even this is a reach however, I was pleased with Swiss being the first time flying with them."

Voordelen: "Crew was sympathetic to the awful seats"
Nadelen: "Just fly had access to the worst seats and we could not change them."

Nadelen: "Flight from Delhi to Zurich was on time but from Zurich to Miami it was delayed by 4 hours. We sat in a hot plan for almost an hour 30 minutes and then decided to let us off the plan. I would like to ask for some compensation for this delay. Please have someone from Swiss international reach out to me. Thanks"

Nadelen: "Checking in we had a nasty representative, but other than that, all was well"

Nadelen: "NA"

Voordelen: "Crew great"
Nadelen: "Seats cramped"

Voordelen: "Overall good value for the price paid. The service is great and friendly."
Nadelen: "The entertainment system needs some improvement and upgrade."

Voordelen: "Nothing notable"
Nadelen: "The crew was quite rude for the duration of the trip and too busy to help. The plane was very old and seats poorly padded- like sitting on stone. Most televisions in our section malfunctioned or didn't work at all. Staff did little to help. Unlikely we would travel on this airline again."

Nadelen: "Entertainment was terrible- poor selection and consols were super old Old planes and crowded isles No chance to select seats! Weight limit on carry on No perks for gold star alliance Free wine is not good quality so why bother with providing"

Voordelen: "Price"
Nadelen: "Food"

Voordelen: "Thank you. Keep the good work."

Voordelen: "Food."
Nadelen: "Not working screens in the plane in my area, gate full of smoke coming from a smoking lounge without a place to buy coffee or food, not civilised stewards (I saw them jumping through fences to skip some part a line at the airport in US). Also the seat in front of me was stretching out more than mines and I was squeezed."

Nadelen: "My bag lost it's tag either in Minneapolis or on the way to Chicago and was re-tagged. It then took 5 days for the bag to arrive at my final destination. Swiss airlines didn't answer any phone calls, didn't respond to email messages sent through the Swiss air website. Had to get an outside agency involved to recover luggage."

Voordelen: "SWISS is always a solid flight. Good food and lovely SWISS chocolates."
Nadelen: "The seats in economy were the smallest I've experienced flying SWISS"

Voordelen: "Nothing."
Nadelen: "Called ahead to book a special seat because of a back problem -- gave my credit card to the customer service agent, who assured me that all was in order, but when I arrived at the airport the day of the flight all information relating to this special reservation was gone...nowhere in the system. My complaints were met with nothing but rudeness by the Swiss Air employees at JFK. I then called Swiss Air, who confirmed that it was their error, but they told me that there was nothing that they could do, even when I asked if they cared that they were losing my business, they showed that they did not care at all. Never flying Swiss Air again."

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"

Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Rien!"
Nadelen: "Retard de l'avion ( 3-4 vols différents). Perte de mes bagages qui à entraîner un déplacement pour rien à l'étranger pour le travail vu que je n'avais pas le matériel de travail avec moi. Nous faire monter dans l'avion, rouler sur le tarmac, après 30 min de prise de retard sur le départ, nous annoncer qu'on retourner à l'aéroport et qu'il fallait changer d'avion pour problèmes techniques. Pour nous annuler complètement Le vol! Nous faire descendre de l'avion, devoir aller se trouver un autre vol, aller recuperer la valise, retourner l'enregistrer, et retourner à la sécurité tous ça avec une amabilité digne de la froideur allemande! Auncuns repas ou autre bois a été offert au moin pour s'excuser. Après avoir eu tous ces problèmes avec la même compagnie j'ai contacter à plusieurs reprises le service client qui m'a raccrocher au nez! On m'a dit qu'on me remboursait Le vol. Je n'ai jamais eu de nouvelles."

Voordelen: "Les repas, les boissons et les collations c'est plus que 5 étoiles! Mon meilleur vol !"

Nadelen: "Really bad quality food, no entertainment"

Voordelen: "Embarquement a l'heure, aucun souci."
Nadelen: "Vol trop rapide, pas le temps de dormir!"

Voordelen: "Hôtesses au top, repas super bons"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Confortable! Very good team! Excellent cabin air Good looking flight attendants"
Nadelen: "Food impossible Long long long hall to the gate Touch screen glitchy"

Voordelen: "All flight attendants in Lufthansa are so nice, attentive, that it's a real PLEASURE to fly with them. Cabin comfort is also a best in class."

Voordelen: "ponctuel (10mn de retard seulement)"
Nadelen: "sièges de plus en plus étroits et minces..."

Voordelen: "l'embarquement et le débarquement rapide"
Nadelen: "1h de retard, le sandwich pas bon"

Voordelen: "Pas de confort du tout"
Nadelen: "Divertissement"

Voordelen: "Les films et le service du personnel"
Nadelen: "Les sièges pas trop confortable"

Nadelen: "Nous avons été très désagréablement surprises d'apprendre que trop de billets avaient été vendus et que nos places n'étaient plus disponibles à notre arrivée à Francfort. Il me semble totalement illogique de me faire dire qu'il n'y a plus de place pour moi dans l'avion alors que j'ai le billet en main et qu'il a été payé. Comment une compagnie peut-elle accepter mon paiement alors qu'elle n'est pas en mesure de garantir le service pour lequel elle a été payée? Selon cette philosophie, il faudrait peut-être payer nos billets d'avion une fois RENDUS à destination? Beaucoup de stress inutile et une mauvaise opinion de la compagnie aérienne..."

Voordelen: "Pas pris de vol"
Nadelen: "Vol refuse par Airasia"

Nadelen: "Pas de vol"

Nadelen: "2 changements de portes d'embarquement. NOus nous sommes déplacés longuement dans l'aérogare. Embarquement pourri : encore un bus pour rouler longuement sur le tarmac. J'avais l'impression que l'on cherchait notre avion. Un avion Star Alliance n'est pas Lufthansa. Le siège du passager devant moi était défectueux et reculait sans cesse vers moi. DEux interventions des agents de bord n'ont pas suffi. Le semblant de repas était avant l'arrivée ã Montréal était infecte : une pochette de pain avec simili sauce que l'on présentait comme une "pizza". Ce vol n'avait vraiment pas la qualité Lufthansa!!!"

Nadelen: "À l'arrivée, La navette pour atteindre l'aérogare : rouler 10 minutes en bus c'est ordinaire."

Nadelen: "Accueil et prestation du personnel de bord Nourriture Divertissements proposés"

Voordelen: "Toute l'équipe à bord (au hasard la même pour les deux étapes de vol) a été super accueillant, ça fait toute la différence par rapport aux aménagements de plus en plus style "low-cost.""
Nadelen: "Les sièges trop rapprochés et le style bas coût, qui signifie surtout bas coût pour la compagnie."

Voordelen: "Plane was on time _both to and from Warsaw _ crew was friendly and gate agent on out bound got me changed from a window to an aisle ( my preference)"
Nadelen: "Small commuter jet_ had to use bus for boarding and walk lots of steps _ hard for me I have artificial metal knee. Food was only coffee &cookie _ had to pay for a coke."

Voordelen: "Business Class on LOT Flight No. 21 from Warsaw to Los Angeles is excellent! The Boeing 787 Dreamliner is a beautiful plane and the Business Class seats are very comfortable. The food was pretty good and the flight attendants were extremely nice!"
Nadelen: "There was a two and a half hour delay for technical problems for our flight from Warsaw to Los Angeles on Tuesday July 24, 2018. There had been a two-hour delay for my flight in from Warsaw to Moscow, also for technical problems, on Friday July 13, 2018. Obviously, LOT needs to insure its planes are safe, but it needs to do so sufficiently in advance of take-off so that its passengers are not inconvenienced by lengthy delays."

Voordelen: "Food best airline food I have had in a long while."
Nadelen: "Checkin...they charged me 120USD for 2nd bag because my roll on was 3kg over. I then see all the carry on other people had was ridiculous. I got delayed by 30 odd hours 2 weeks ago by Lot airlines with no compensation, I then get charged extra 120...."

Voordelen: "Unexpectedly our luggage was still dispatched on time to our final destination dispite the delay and short time in Warsaw airport."
Nadelen: "The absence of clear communication on the duration of the delay or its reason and this despite the fact all passengers had been boarded on time."

Voordelen: "Absolutely nothing"
Nadelen: "At check in the website did not allow me to purchase checked baggage. I arrived at the airport and paid 80 Euros to check in my 12kilo bag. I bought I would be proactive and pay for the baggage for my return(only 20 euros). I received only a receipt for the 20 euros, but paid 63,250 drams. Something is shady and I feel duped. The flight was over an hour late with no explanation. There was a plane at the gate when we landed, which added to the tardiness of arrival. They were so non Chalant about so many people missing their connecting flights. It was like they already knew they were going to put us on Lufthansa 2 hours later... polish airlines Is awful- the airport personnel even worse. No one respects standing in line. Airport officials kept cutting into the security lines which literally cost me the 5 minutes that I could have made the flight. I am very diasspointed and kayak should not advertise this airline."

Nadelen: "arrived one hour late to krakow and my baggage was sent to warsow"

Voordelen: "Got me there."
Nadelen: "Extremely cramped seats, late and almost didn't make connection, buses back and forth the whole way, jerky drivers."

Voordelen: "Nice crew and comfortable seat"
Nadelen: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("

Voordelen: "Movie options were great and there were outlets for electronic plugin. Dinner was much better than I expected!"
Nadelen: "We waited in a really long line for a really long time before boarding started. Often the flight attendant was moving so fast with the cart that it hit my arm which was resting on the armrest. Not a lot of attentiveness. Also I would have liked to be asked if I spoke Polish before the crew started speaking in Polish to me with no English translation."

Voordelen: "LOT short flights are well run, organized, cabin crew are approachable and friendly. Announcements from the flight crew are informative and reassuring. Check in and boarding in Budapest was smooth and easy."
Nadelen: "It was all good."

Voordelen: "Good price."

Voordelen: "טיסה מהירה"
Nadelen: "יצא באיחור של 50 דקות"

Voordelen: "No way to reschedule if NOT STAYING FOR HOURS IN LINE"

Voordelen: "Nice crew"
Nadelen: "No meals offered on board"

Voordelen: "Friendliness"

Nadelen: "The flight was late, almost 45 minutes"

Nadelen: "Baggage policy was confusing end I ended up with baggage fees about the same cost as the flight"

Voordelen: "Crew was friendly."
Nadelen: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."

Voordelen: "Crew was very polite, smiling and accommodating , food was great quality, good selection of entertainment on board. Comparing what LOT was few years ago, they have made a huge progress and overall improved everything across the board. We got to destination before scheduled time."

Voordelen: "Ik kan eigenlijk niet echt objectief een beoordeling geven want ik werk voor deze maatschappij dus vind uiteraard alles fantastisch (behalve het salaris haha)."
Nadelen: "Niets!"

Voordelen: "Seats were full recline and very comfortable. Nice large windows."
Nadelen: "Boarding was a zoo and ground crew kept delaying boarding. Inflight entertainment is bad. Only about 20 movies. Make other plans. Food non existent. Headsets - worse than us domestic coach."

Nadelen: "When I handed over my boarding pass, I was told I had to walk seven gates away for an "extra security check." I am 71 years old and don't run well. I only object to the fact that they did not have the security check available at the boarding gate - or they might have called my name and sent me over there well before beginning boarding. They did assure me they would wait for me but I was the antepenultimate person to board the plane and quite upset by the whole thing."

Voordelen: "Professional crew."
Nadelen: "Late boarding, aircraft was full and the seats had very narrow width making the trip very uncomfortable for the passengers. Food was only served for extra payment (I didn't buy budget airline ticket at least the price didn't reflect that!). Parking in Frankfurt far away from the terminal, the busses were waiting long till start fully packed with people very frustrating."

Voordelen: "We didn't even really fly this route. Had to go to Hamburg then Frankfurt."
Nadelen: "Our flight was cancelled. Employees lied to us about other flight information. Other passengers received food and water as a small compensation and we received nothing, even though our same flight was cancelled. They had to rebook us twice due to their mistake and no one even apologized. Barely made any effort into helping us from their own mistake."

Voordelen: "I got to Warsaw safely."
Nadelen: "The flight was delayed 3 hours."

Voordelen: "Appreciate the heads up on flight changes"

Nadelen: "Lack of checked baggage just causes commotion during boarding when the airline finally realizes too many bags and offers free bag checkin... Don't get the bad habbits from us airlines..."

Voordelen: "Airport was small and quick to get through."

Nadelen: "The entertainment system was broken in my chair"

Voordelen: "very good service"

Nadelen: "Delayed by 2.5 hrs"

Voordelen: "short. smooth flight with no issues"
Nadelen: "all good"

Voordelen: "I liked that I had an open seat beside me, but it was taken by someone else who didnt like their seat almost immediately."
Nadelen: "Stewardesses pretended I was not there. Seats were minute. My video/movie player did not work (the only one not working on the plane so movies were out). Had people with way too much baggage next to me. Overall flight was terrible, although my flight home with LOT was very good."

Voordelen: "Customer service was good and flight arrived on time."

Voordelen: "Crew were really helpful and it was great as we travelled with infant."
Nadelen: "Nothing really to complain. Perhaps the only negative thing is that the plane was a little small."

Voordelen: "Nothing did our. Just another flight."
Nadelen: "The seat was very worn down and hard."

Voordelen: "Poland!"
Nadelen: "Not much."

Voordelen: "I love flying on the Embraer jets. Very comfortable. Flight was punctual, crew were friendly and helpful. Cabin had a good atmosphere. Warsaw Airport is a great airport to transit through."
Nadelen: "The meal service is a bit inconvenient. First round, they sell food. Second round, they give out complementary drinks (tea, coffee, water, no juice or soft drink). Third round, they give out a complimentary snack. It takes ages (more than half way through the flight) for free snack to come around! I would rather eat my bar before getting my drink. If you could reverse the order I think it would work better. That is, give out the free snack, then the free drink, and then lastly sell drinks and snacks to those still hungry."

Voordelen: "The flight was great, good leg room, comfortable seats, pleasant crew"
Nadelen: "all good"

Voordelen: "The crew members were very nice!"

Voordelen: "It is the first time I flew with Lot airline. I am flying a lot and have 2 million miles with United I never flew LOT before.Now Lot is on the top of my list for my future flights.Everything was superior to many other airlines from the Plane,the crew,the food,the service,etc."

Nadelen: "WAR -FRA Flight cold air blew in all the time. LOT should use no buses for that flight all the time"

Voordelen: "Prince polo"
Nadelen: "No tea or coffee"

Voordelen: "Practically nothing"
Nadelen: "The flight was late and we missed our connecting flight delaying our trip."

Voordelen: "The way Swissport arrange a new flight to Chicago"

Voordelen: "Food and beverage were good. Check-in process was fast. Boarding was quick."
Nadelen: "Not enough luggage space in the ovear head bins even in the first class. Landing was not clearly announced. Crew did not come by to pick up beverage glasses before landing. Seats were a bit wiifm out."

Voordelen: "טיסה מורשה לתל אביב"
Nadelen: "צוות דיילים מגעיל ואנטיפתי!!!"

Voordelen: "Quite and fairly comfortable. Nice crew members. Prince Polo, water/tea free, otherwise have to pay for food/drinks. One free checked bag."
Nadelen: "No real food/snacks."

Voordelen: "Punctuality"
Nadelen: "The reclining button of the seat wasn't working properly"

Voordelen: "Everything was fantastic!"
Nadelen: "N/A"

Voordelen: "Fast service, kindness."
Nadelen: "They should finally get rid of these old ATR-72 and replace them with some newer aircraft."

Voordelen: "I didn't get to my AirSerbia flight."
Nadelen: "I didn't get to my AirSerbia flight."

Nadelen: "No entertainment equipment, video or audio."

Voordelen: "good service , everything good."
Nadelen: "nothing"

Nadelen: "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."

Voordelen: "We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia."
Nadelen: "Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund"

Voordelen: "Nothing"
Nadelen: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."

Nadelen: "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."

Voordelen: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Nadelen: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"

Voordelen: "Departed and arrived on time despite boarding chaos."
Nadelen: "What was that stuff they served us to eat?"

Voordelen: "No complaints"
Nadelen: "Everything was OK"

Voordelen: "I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again."
Nadelen: "Everything"

Nadelen: "No entertainment No food for vegetarians"

Nadelen: "Not possible for online check-in"

Voordelen: "Quick flight"
Nadelen: "Time it took to board and leave"

Voordelen: "Le micro sandwich"
Nadelen: "Vol au départ de Beyrouth pour destination finale Paris avec escale à Belgrade. Premier avion au départ de beyrouth prévu pour 4:05 qui décolle avec 1 heure de retard. Arrivé à Belgrade vers 7:00 on nous fait attendre jusqu'à 8:00 pour nous dire que le prochain avion décollera a 10h alors que l'heure d'arrivé à Paris cdg était prévu pour 9h. Arrivé à Paris à 12h45 : Valise introuvable"

Nadelen: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Nadelen: "It was very cold in airplane. Bad food. No covers. No tv"

Voordelen: "Great. ON TIME!"

Voordelen: "Easy check in, flight was on time, crew were nice and free meal and drink."
Nadelen: "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."

Voordelen: "On time, professional"
Nadelen: "food could be better"

Voordelen: "Very friendly staff"

Voordelen: "."
Nadelen: "."

Nadelen: "I had a kid sitting on the seat behind me and kept kicking my seat. :("

Voordelen: "The price"
Nadelen: "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."

Voordelen: "Everything"

Voordelen: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Nadelen: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."

Voordelen: "Flight crew are nice, reasonable service during flight"
Nadelen: "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."

Voordelen: "Service"
Nadelen: "Layovers"

Nadelen: "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."

Voordelen: "All good."
Nadelen: "They woke me up for a meal. My bad to forget earplugs or ask for some."

Voordelen: "Huge legs space for economy class, great service!!!"

Voordelen: "Food is very good"
Nadelen: "Flat bed is not comfortabl, no mattras.."

Voordelen: "Baggage allowance"
Nadelen: "Too few movie choices."

Voordelen: "Good job"
Nadelen: "/"

Nadelen: "I reached the airport with 45 minutes until the flight was to depart and I was greeted by a manager who quickly told me I was unable to board my flight. I even told the manager that I would not check in my bag and would just bring on my small backpack carry on and she immediately told me no. She was INCREDIBLY rude and I was forced to by another flight to New York that cost 1,000$ !!! The manager detoured me to the flight info desk wothout even slightly attempting to get me on my flight. I am OUTRAGED by AirBerin and the manager. I will NEVER fly AirBerlin again in my life."

Voordelen: "New interiors and uniforms for stuff , even the stuff is super smiley"
Nadelen: "Nothing , everything was just wright"

Voordelen: "Friendly staff both at the airport and on the plane. Clean airplanes, professionalism and excellent service. Not to mention, arrived 1 hour early on both legs. Excellent experience and I will be flying with Air Serbia again."
Nadelen: "Nothing bad to say about it."

Voordelen: "Awesome crew and service."
Nadelen: "N/A"

Voordelen: "Very experienced and kind ground staff as well in the aircraft, BEST PILOTS IN THE WORLD ! Fantastic and generous portion of food, clean and new aircraft."
Nadelen: "There is nothing wrong one could mention about Air Serbia - they have great connections, many destinations, from recently even direct flight from Belgrade to New York, very good prices, and beside Turkish Airlines they have the best food catering among European airlines ! I just hope that airport in Belgrade will follow the success of Air Serbia and that "Nikola Tesla" Airport will be upgraded soon."

Voordelen: "Quick flight, everything as expected."

Nadelen: "They delayed my baggage for 48h!!"

Voordelen: "great service and efficient"
Nadelen: "n/a"

Voordelen: "cheap fare, great food, great crew."
Nadelen: "layover in belgrade, airport with few amenities, difficult personnel. bathrooms not that great."

Voordelen: "The flight was on time, extremely polite cabin crew, choice of two hot meals (meatballs and chicken in a mushroom sauce), a nice selection of drinks."
Nadelen: "No in flight entertainment apart from a onboard wifi service that is charged, but if you want to send out emails, chat or post an Instagram photo, than it is okay."

Voordelen: "Flight was on time, WIFI on board, decent cooked meal, stainless steal cutlery (this, in economy class) cabin crew was great. All in all - it was a pleasant experience."
Nadelen: "WIFI is reasonably priced, but data allowance is tiny (13.90 EUR for the duration of the flight, but capped at 90Mb). It's good only for messaging or emergency."

Voordelen: "Nothing"
Nadelen: "They told me my flight left at one time.. I showed up and it had already left... I had to buy a new ticket even though I was at the airport already they also told me the wrong gate to go to so I waited there forever and then that's when I found out that the flight that I was supposed to go on already left..... if I can avoid using tap for any of my future flights I will avoid them and I'll make sure that everyone else I know that is traveling to Portugal will avoid this company as well poor planning poor customer service and zero help when an emergency happen they also said there was a problem with my bag and didn't tell me until it was already too late"

Voordelen: "First of all, I like the fact that I am able to arrive to Vienna fast, where I travel often. It is also cheaper than Austrian Airlines, and quality-for-money is much better."
Nadelen: "Ground crew was almost rude. Boarding was fast, but a bit unorganized. They should definitely replace old school ATR-72s with newer short-haul aircraft."

Voordelen: "The boarding was fast and wifi access on board is amazing. The internet just worked, it was fast and really affordable. AirSerbia also offers roaming on board via Aeromobile but did not try that one."
Nadelen: "The food was warm, good and tasty. We had an option between beef and chicken, went with the latter and it was good but I had even better options with Air Serbia."

Voordelen: "It was a quick flight. On it they served a meal! It was a simple sandwich and small bottle of water, which facilitated easy and fast distribution to passengers, but it was still nice to have (and prove that it can be provided) something to eat."
Nadelen: "It seemed to be some delay in boarding / departing, don't know why. The PA systems are rarely comprehendable in airports and especially on planes. So, perhaps there was a reason conveyed, but I couldn't make it out."

Nadelen: "The plane was an Airbus 330. I'm 6'2" and was uncomfortable in the seat for 7 1/2 hours. My knees hit the seat in front, and later the person there reclined to make things even worse. Since I couldn't slouch, my head was far above the seat back. I realize airlines are squeezing space and this trend will continue. It's become an accessibility problem for me."

Nadelen: "didnt get support for connecting flight. Flight was delayed in run way making us miss the connecting flight."

Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Nadelen: "The cramped space"

Voordelen: "It was short."
Nadelen: "..."

Nadelen: "My flight was cancelled due to weather. BA could not rebook me to get me to Seville in time for my meetings."

Voordelen: "Shortness of flight"
Nadelen: "Flight attendant would not help get luggage into overhead. Inattentive for food and drink needs."

Voordelen: "Rien !"
Nadelen: "Le prix du billet pour la prestation. De plus une surcharge bagage de 195€, alors qu'au moment de la réservation il n'y avait aucune possibilité d'intégrer des bagages. J'appelle ça tout simplement du vol. Le client est pris devant le fait accompli et n'a que le choix de payer... Bref, je ne recommande nullement cette Vie aérienne."

Voordelen: "Rien ! Et je pèse mes mots. Je ne suis pas en colère, j'écris ces commentaires à froid."
Nadelen: "Le prix du billet pour la prestation. Pas à boire, pas à manger. Sièges usés, défoncés..."

Voordelen: "Rapidité du vol"
Nadelen: "Pas de confort, siege payant, valise facturee payante"

Voordelen: "Enregistrement prioritaire avec la poussette . A l'heure à l'arrivée"
Nadelen: "Sièges avec peu de place pour les jambes (moins que sur des boeing). Attente excessive de la poussette et des valises à l'arrivée."

Voordelen: "It was short."
Nadelen: "Staff was not attentive to customers needs."

Voordelen: "Staff, entertainment, food and the plane itself were all good."
Nadelen: "Leg room not great, but better than most planes."

Nadelen: "Missed my connection because they weren't super clear about the gate and then just kept me on standby. Would have liked to have had some options, like actually booking my flight so maybe I could have explored Madrid on my 9 hour layover after missing my flight by 4 minutes. And then they kept me shuttling back and forth while doing this. I went through security 4 times."

Voordelen: "Nothing"
Nadelen: "Terrible Uncomfortable Overbooked"

Voordelen: "It got me there"
Nadelen: "Seats were so tight that you had to fold yourself into the rows and your knees were hitting the seat back in front of you. They charged for any food OR drink - NO free beverage service at all."

Voordelen: "I was in seat 38L and was very pleased to see that it reclined fully. I hope that is always the case as I will endeavor to book that seat regularly."

Nadelen: "There is no room for legs he flight was not comfortable .For flight more 5 hours,a plane must be larger,than AB 319"

Voordelen: "I liked that I made it from Marrakech to Madrid in one piece."
Nadelen: "Everything. People were getting up, switching seats, in people's way, screaming over other passengers. The crew MAYBE twice said something to the passengers but essentially washed their hands of it. They just let them run amuck. Even when going through some turbulence the pilot came on to tell everyone to sit down. No one did, but the air stewards also didn't say anything. Do you know what it's like to have an unwanted man's private area in your face for several minutes while he holds a conversation, though you ask him to move, but he continues? It's disrespectful. Then when boarding, they opened the front and back doors, so people were coming in both ways. People in seat 7A were coming from the back to the front and people in 23C were coming from the front to the back. Literally a handful of people on this flight had consideration for others and let them pass. Others were just shoving their way through, or exhaustively waiting for someone to finally stop talking and get in their seat, so they could pass. It was a nightmare. And still, the crew did nothing."

Nadelen: "Crew was good but they could be friendlier (i.e. smile).."

Nadelen: "Seat recliner broken at 21B so seat will not stay in upright position. Passenger bouncing through out flight banging my knees. Passenger behind continually kicking my seat, passing people grabbing seats and jerking it. NOT A FUN RIDE"

Voordelen: "All went well!"

Voordelen: "It would be much better to get water more often and maybe a few snacks"

Voordelen: "On time."
Nadelen: "Small plane so comforts are limited."

Voordelen: "Standard EU flight, on time"
Nadelen: "Had to buy food and the sandwiches were soggy. Wouldn't accept credit cards at first, staff tried to push cash payment until finally getting a different credit card readee that worked."

Voordelen: "Entertainment, the plane was newer"
Nadelen: "Why insisted in taking carry on luggage to the luggage compartiment if not able to handle it? My small case is lost!!!"

Voordelen: "Nothing about my flight was pleasant because of the inconvinience the've put us through"
Nadelen: "The people from Iberia told us to pay what we had to pay and that they'll give us our money back when we return. They payed me only for the taxi but for anything else. I lost more money than I was expecting and the people returnung the miney back to its clients were so disrespectful I really donmt want to use Iberia again."

Nadelen: "I am still waiting for my luggage. It was lost between the flight from Amsterdam to Madrid and a flight from Madrid to San Juan. It is already 1 week."

Nadelen: "1hr. delay because plane lost electrical power. No entertainment on board due to previous electrical problem. 1hr delay at arrival again due to plane electrical power."

Nadelen: "Delayed flight. Misplaced luggage. Long lines. Poor staffing. Had to give up food vouchers for delayed flight given long lines just to pick up vouchers. Long lines due to poor staffing."

Voordelen: "Smooth flight, great crew service, excellent movies selection, adequate meal service. Most importantly, no lost or late arriving luggage."
Nadelen: "Nothing. Everything was excellent."

Voordelen: "One of the best landings I ever experience. Nice crew. On time."

Voordelen: "It was on time"
Nadelen: "No entertainment for adults"

Voordelen: "Food was good Flight was on time Attendants were very nice"
Nadelen: "Boarding was extremely disorganized with people not in line. Food service was very slow."

Voordelen: "Food was good"
Nadelen: "The staff was absolutely rude and unhelpful."

Voordelen: "Timing, personnel and plain"

Voordelen: "Although flight delayed 3 hrs, crew kept us informed and offered food vouchers during the wait."

Voordelen: "jamais déçu avec IBERIA"
Nadelen: "le manque de place, mais c'etait un vol low cost"

Voordelen: "Good entertainment options of HBO series!"
Nadelen: "We did not have an option to upgrade as there was not a British Airways representative at the desk prior to boarding. After knowing that it was not a full flight, having the option to upgrade would have made the flight experience bearable."

Nadelen: "Wine was an extra cost. It was NOT on the flight to Heathrow. Wine would have made the LONG flight from Heathrow London to Raleigh, NC a little nicer!"

Nadelen: "Même pas une boisson offerte pour 4h de vol! Pire que les low-cost !"

Voordelen: "overall terrible will never book with kayak"

Voordelen: "Very efficient boarding"
Nadelen: "Nothing comes to mind"

Nadelen: "Three hours late."

Nadelen: "Dommage que sur un vol de 4 heures même le verre d eaux soit payant."

Voordelen: "Plane was clean. Crew were well dressed and attractive."
Nadelen: "Seating space was the smallest I've ever endured for the flight time. Waitresseswaiters aka stewardesses/stewards were robotic and aloof."

Voordelen: "More leg room, in flight entertainment, lunch was good. Connecting went smoothly."
Nadelen: "Dinner was okay."

Voordelen: "Boarding and deplaning was efficient"
Nadelen: "Full service airlines should at least off water"

Voordelen: "Le service L'équipage"
Nadelen: "Pas d'écran individuel Siège assez inconfortable, peu d'espace L'annonce a l'embarquement très autoritaire"

Voordelen: "The service was excellent and we enjoyed the great price"
Nadelen: "Horrible seats! We were in the last row with the seats not able to recline and right by the bathroom........... so during the entire flight we were bothered by a continues stream of traffic. I had called many times trying to get seat assignments but they wouldn't let me have them then at the airport we were stuck with a full flight and no way to change the seats to anything better...."