Vind goedkope vluchten naar Irving

Voordelen: "The movies"
Nadelen: "NA"

Nadelen: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Voordelen: "Cabin crew super helpful & friendly. The food was great - all snacks & meals were well prepared and had great flavor, I’m not saying it’s a 5 star restaurant, but I was wasn’t expecting the quality we received. Great job! Impressed by Delta service."
Nadelen: "Traveling is always a challenge - abundance of patience required! We traveled from Dallas, Atlanta, Amsterdam, to Rome & back. Every country had a little different process for boarding and getting around - most had friendly staff, on point, helping clueless, stressed, & frustrated travelers. I was really disappointed in Atlanta, not a very welcoming or helpful spirit for visitors to US - not all (80% were awesome), mainly those trying to greet and direct through customs. Most hate the arrogant America anyway, don’t make it worse - put your best people on the front lines to help with international relations & show why the US is the best. Put those that don’t want to be here loading bags out back! Sorry for the lecture, but this is any business!"

Nadelen: "Turbulence but no one can help that"

Voordelen: "The crew was nice, helpful abd friendly. Very seemed glad to serve us."
Nadelen: "The seats were so close that we could not sleep. You couldnt put your head back or down on table even with pillows. Will not fly Delta again on long flights."

Nadelen: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"

Voordelen: "The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality."

Nadelen: "Not much- pretty great flight"

Voordelen: "delayed flight by Skywest or West jet - Delta subsidiary / affiliate. it’s the 2nd flight in a row that’s delayed. but much better than American Airlines."
Nadelen: "Flight delays. At least flight was not cancelled. Boarding staff & flight crew were awesome and entertainment was superb."

Nadelen: "Delay was over an hour"

Voordelen: "Roomier than a lot of airplanes."
Nadelen: "Bumpy ride. Nobody's fault."

Voordelen: "Entertainment system, snacks and friendly crew members"
Nadelen: "Serious delays on flight. It was very tiring and became an all day affair."

Voordelen: "Seats were spacious"
Nadelen: "No entertainment, snacks were bad and plane was old."

Voordelen: "20 minutes ahead of schedule"

Voordelen: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"

Voordelen: "Everything was great"

Voordelen: "I liked the legroom and the seat"
Nadelen: "No entertainment screen, no real food, I don’t care how long the trip is, I got first class, I expect first class service."

Nadelen: "Customer service"

Voordelen: "My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime."

Voordelen: "On time with no drama"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Nadelen: "Turbulence"

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Nadelen: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Voordelen: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Nadelen: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."

Voordelen: "-forgot to charge me for wine"
Nadelen: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"

Voordelen: "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
Nadelen: "No complaints!"

Voordelen: "on time meet all my expectations"
Nadelen: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gauging"

Voordelen: "Departing on time and clean"
Nadelen: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"

Nadelen: "Late"

Nadelen: "No blankets or pillows. Froze"

Voordelen: "Very courteous staff. Legeoom not too bad."
Nadelen: "Delay."

Voordelen: "Service in the flight !!"

Voordelen: "Delta provided a superior experience!"

Voordelen: "Easy loading and unloading the plane. Friendly staff"

Voordelen: "Nothing at all"

Voordelen: "Food and choice of entertainment was excellent."
Nadelen: "Was stuck with the middle seat so I knew what I was in for."

Voordelen: "I had ordered a dairy - free vegetarian meal for the international flight. Initially the attendant brought me a vegetarian meal with cheese, part of the regular meal options, then she found the one with my seat number that was dairy - free. It was quite tasty! And I was grateful, since I would not have been able to eat the meal with dairy. It is not a preference, dairy makes me ill. The delay departing from Brussels caused us to miss our connecting flight to Denver, but our provided hotel accommodations in NY were quite comfortable. One item of note: The LaGuardia staff person, who made our arrangements for the overnight stay, said there was a shuttle from the hotel to JFK ( where our flight was in the morning), so she did not give us a travel voucher for the morning. The Hotel only has a shuttle to LaGuardia; it never has a shuttle to JFK. It seems the staff person should have known that. When we called Delta to ask how we should handle that, Delta kindly offered us reimbursement; it was just a phone call and a mailing for us and for Delta that was extraneous. Our interaction with the staff person was entirely pleasant, we were just surprised that there was misinformation."

Voordelen: "On time, boarding very fast and crew very friendly"
Nadelen: "My son's seat was filthy with red stains of some liquid on the tray and window"

Nadelen: "i checked my bag and did not have any carry-on. Generally, i feel i should be offered boarding before all the masses who try to carry on bags that are too large and need to be gate-checked....they clog up the ramp and aisles once on the plane (this is a general complaint that is not directed at Delta specifically...applies to all airlines)"

Nadelen: "They lost my baggage"

Nadelen: "We needed to get off the plane bc of a fuel spill, otherwise was fine."

Nadelen: "Another delayed flight."

Voordelen: "I used Delta for 4 flights this weekend. Each was excellent."

Voordelen: "Crew was great"
Nadelen: "Seats were uncomfortable mine didn't recline at all and WiFi wasn't working for entire plane"

Nadelen: "I almost didn't get on the flight because the scanning machine was broken and the agent checking people in was running behind. She made an arbitrary cut off after me and didn't let anyone else on the flight after me"

Voordelen: "On time; uneventful"
Nadelen: "Everything was ok"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "The atmosphere they create is very comfortable"
Nadelen: "I don’t now"

Voordelen: "I was upgraded to a better seat and the flight was comfortable"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Voordelen: "My wife and I ran from our connection all the way from one end to the other and the crew could tell. They said after I stow my carry ons to corn to the back and get a drink and use the bathroom to cool down as we were just about to take off to taxi to the runway. The crew was absolutely great and the I. Flight entertainment and food was great. We just wish our luggage had made it back too. We are still waiting to see where our luggage is - if in Europe still or Dallas."
Nadelen: "I would say that other passengers had their kids behind us and they kept screaming and kicking our chairs. We told the woman to tell her kids to stop but all she said was “they are a child” when all they needed to do was just tell their kid to stop. Flight attendants saw and knew but I don’t know what they could do to help when they can’t help with bad parenting. I wish there was a clear way to upgrade to first class on a trip as it was difficult to find out how."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Nadelen: "The food"

Voordelen: "All"
Nadelen: "Nothing"

Voordelen: "Great crew, comfortable space at the bulkhead seat"

Voordelen: "Rien!"
Nadelen: "Retard de l'avion ( 3-4 vols différents). Perte de mes bagages qui à entraîner un déplacement pour rien à l'étranger pour le travail vu que je n'avais pas le matériel de travail avec moi. Nous faire monter dans l'avion, rouler sur le tarmac, après 30 min de prise de retard sur le départ, nous annoncer qu'on retourner à l'aéroport et qu'il fallait changer d'avion pour problèmes techniques. Pour nous annuler complètement Le vol! Nous faire descendre de l'avion, devoir aller se trouver un autre vol, aller recuperer la valise, retourner l'enregistrer, et retourner à la sécurité tous ça avec une amabilité digne de la froideur allemande! Auncuns repas ou autre bois a été offert au moin pour s'excuser. Après avoir eu tous ces problèmes avec la même compagnie j'ai contacter à plusieurs reprises le service client qui m'a raccrocher au nez! On m'a dit qu'on me remboursait Le vol. Je n'ai jamais eu de nouvelles."

Voordelen: "My first time flying with Lufthansa was outstanding. Great service, super friendly and ready to please. Appreciated the free adult beverages and frequent availability of water during the long, dehydrating flight. In-flight movies were fun to pass the time."
Nadelen: "Disembarked the plane in a lot and had to shuttle back to the terminal. Not a big issue but much prefer disembarking at the terminal."

Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Voordelen: "Les repas, les boissons et les collations c'est plus que 5 étoiles! Mon meilleur vol !"

Voordelen: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nadelen: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Nadelen: "The food is not tasty"

Voordelen: "The crew was friendly, helpful and attentive. Excellent boarding procedure."
Nadelen: "Entertainment system was very temperamental. Touch screen was extremely slow. The poor performance was aggravated by having the controls mounted on top of the armrests resulting in no place to rest one's arms without disturbing the entertainment system. The seats in regular economy were too small for a 10 hour flight. I am an average to small size person and had no room to get comfortable."

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Nadelen: "Really bad quality food, no entertainment"

Voordelen: "Embarquement a l'heure, aucun souci."
Nadelen: "Vol trop rapide, pas le temps de dormir!"

Nadelen: "Late departure"

Voordelen: "On time."

Voordelen: "Hôtesses au top, repas super bons"

Voordelen: "Confortable! Very good team! Excellent cabin air Good looking flight attendants"
Nadelen: "Food impossible Long long long hall to the gate Touch screen glitchy"

Voordelen: "We were not cramped like US domestic flights. Bathrooms were kept cleaner."

Voordelen: "All flight attendants in Lufthansa are so nice, attentive, that it's a real PLEASURE to fly with them. Cabin comfort is also a best in class."

Voordelen: "having the TV with lots of choices"
Nadelen: "There were screaming ( not just crying...but SCREAMING at a shrill pitch) for the entire 10 hour flight. I was never so ready to get off of a plane in my life. The staff tried to appease the many different situations as best they could, but they got wore out before the end of the the flight. There were people not sitting in their assigned seats, so mealtime was totally boggled and some got fed a full hour before the rest us is on the tail end of the serving. The last meal ( after I FINALLY got food, we had turbulence, so they stopped serving drinks to go with the meal, and no one ever came back and continued where they left off, so I ate my meal without a drink. I don't blame the airline because it was the many children in that section that made it absolutely miserable for everyone on board, but it was the worst flight I have ever taken...hands down."

Voordelen: "ponctuel (10mn de retard seulement)"
Nadelen: "sièges de plus en plus étroits et minces..."

Voordelen: "Crew very NICE. Customer service means a lot and they were wonderful."
Nadelen: "Old school entertainment system. A lot of hard tapping on the screen which bugs the person in front of you."

Voordelen: "USB at every seat"
Nadelen: "Food"

Voordelen: "Pas de confort du tout"
Nadelen: "Divertissement"

Voordelen: "Les films et le service du personnel"
Nadelen: "Les sièges pas trop confortable"

Voordelen: "Food choices were excellent. Crew was attentive."
Nadelen: "n/a"

Voordelen: "Good quality: crew, equipment, customer service"
Nadelen: "Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric."

Voordelen: "Everything was pretty good. Except for the seats."
Nadelen: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Nadelen: "Flight got canceled, everything was slow."

Voordelen: "So much continent flight with online check - in. I have to stayed over night at the hotel in Frankfurt and all my lagged come from Barcelona to the end of my destination. On my flight had one passenger got sick before boarding, the crew had responded very quick to support his life. And great entertainment."

Voordelen: "Crew was very good. Pilots, definitely, were high level professionals."
Nadelen: "No negative comments for this leg."

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Nadelen: "The airplane was extremely cold and the flight staff was rude"

Voordelen: "Loved the staff, very nice! The food options were good & I appreciated the veggie options. Desert could be optional since I never eat it. Oh & the beverage cart with all the options is the absolute BEST."
Nadelen: "No noise barriers. I realize people will bring babies on flights, but after 11 straight hours (seriously, 11!) of screaming babies, the whole plane was tired & on edge."

Voordelen: "Nothing"
Nadelen: "They changed my seat at the last minute!!!! Small spaces, I told to the assistants and they did't help me at all, worst fly ever!!!!!"

Nadelen: "Nous avons été très désagréablement surprises d'apprendre que trop de billets avaient été vendus et que nos places n'étaient plus disponibles à notre arrivée à Francfort. Il me semble totalement illogique de me faire dire qu'il n'y a plus de place pour moi dans l'avion alors que j'ai le billet en main et qu'il a été payé. Comment une compagnie peut-elle accepter mon paiement alors qu'elle n'est pas en mesure de garantir le service pour lequel elle a été payée? Selon cette philosophie, il faudrait peut-être payer nos billets d'avion une fois RENDUS à destination? Beaucoup de stress inutile et une mauvaise opinion de la compagnie aérienne..."

Voordelen: "the service,order, attention, human quality, punctuality. all in general."

Voordelen: "Food, drink and entertainment are very good."
Nadelen: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Nadelen: "Too much sugary bread as nourishment."

Voordelen: "Pas pris de vol"
Nadelen: "Vol refuse par Airasia"

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Nadelen: "The streaming service didn’t work"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Boarding was quick, Flight on time....just a regular service and plane"
Nadelen: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Voordelen: "Short flight with good communication."
Nadelen: "Nil to complain."

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Nadelen: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Voordelen: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Nadelen: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Voordelen: "Just great crew."
Nadelen: "Not comfortable at all and will not book KLM again."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Flight was delayed"

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "was very quick"

Voordelen: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Nadelen: "Not much to comment on here."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Voordelen: "newer plane, good staff"
Nadelen: "need better and more food options, more often"

Nadelen: "Lang wachten bij de incheck"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Nadelen: "Terrible service in flight and customer service wise .. app functionality was below"

Voordelen: "Price"
Nadelen: "Klm flight has very congested seating Getting information about eticket was pain"

Voordelen: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Nadelen: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Voordelen: "Boarding was very efficient."
Nadelen: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"

Nadelen: "Hitte aan boord"

Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."

Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."

Nadelen: "Airco te koud"

Voordelen: "Verzorgd, propere toiletten! Vriendelijke bediening"
Nadelen: "Te koud"

Nadelen: "I missed my flight because of MU"

Nadelen: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."

Voordelen: "crew"
Nadelen: "food"

Voordelen: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Nadelen: "Only 1 drinks round on a 3h flight."

Voordelen: "Average service and food quality"
Nadelen: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."

Voordelen: "Economy class product offers good value for money."
Nadelen: "Boarding processes could be enforced consistently."

Voordelen: "Soecial attention, tgey suggestvyiubhave some water. Ask yiuvif you are doing fine... All very welcoming. These guys got some pride in their job and that's nice. True hospitality in the air... Makes you feel at home... and they know what they are doing... Professionals!"

Voordelen: "Crew is very polite and professional. The uniform is beautiful and pleasant and freshly pressed!"
Nadelen: "Economy comfort seats are very narrow and the shape of the back-support is horribly uncomfortable. The ergonomy concept is faulty in several ways: the plug for the headphone is in the inside of the armrest, the flimsy remote control is also hidden there and your thigh is covering it. The screen is horrible. Movie selection is very limited."

Voordelen: "The crew was helpful and the airplane was very impressive although we travelled using Kenya airways"
Nadelen: "In Paris we were not properly directed to where the flight was departing."

Voordelen: "Loved the crew and the food and the best in flight entertainment to date. Also was super comfortable. Super recommend for long haul!"

Voordelen: "Was good except for the food."
Nadelen: "The hot snacks were bland to the point of being not worth eating and I didn't finish it. Probably attempting to be too ambitious with the available budget? I'd prefer a simple sandwich that focuses on quality. The food on the return flight was just as bad"

Voordelen: "On time"
Nadelen: "Terrible boarding process. Clunky landing."

Voordelen: "Fijn dat de kinder maaltijd eerder geleverd kon worden"
Nadelen: "De kwaliteit van de business class maaltijd vind ik de laatste tijd minder."

Voordelen: "Nice flight"
Nadelen: "None"

Voordelen: "Great flight and services"
Nadelen: "It was all good"

Voordelen: "Good amount of legroom, no issues with boarding etc. Food was fine and lots of snacks available if you knew where to look for them."
Nadelen: "Not the friendliest crew. Large film selection but not the best choice of new releases. Quite action focused."

Voordelen: "Scum bags wanted >$5k to change flights, daylight robbery"

Voordelen: "VERY GOOD"

Voordelen: "politeness"
Nadelen: "cold"

Voordelen: "The services in general."
Nadelen: "Not of anything that I saw."

Voordelen: "Checkin was effortless. Seats were comfortable and there was plenty of overhead storage so nothing under the seat but my feet. I didn't use the online entertainment as I had my kindle with me but my daughter said hers was good with a lot of choices. Food a bit too spicy for me but everyone else seemed to love it and I'm very picky and plain with what I eat. Loved the foot rests on the seats. Can;t complain. I'd use them again."
Nadelen: "the food but that is just my pickiness."

Voordelen: "Extended information from the captain was very nice"

Voordelen: "Very friendly and good flight attendants. Pilots talked to passengers and kept us updated throughout the flight."
Nadelen: "Crying Children!"

Voordelen: "Nice crew"

Voordelen: "The entertainment and the service"
Nadelen: "Both legs delayed, almost missed connection due to delay and the crew on the flight didn't seem to care. When we asked if they could inform the next flight that our flight wasn't delayed, the stewards response was "our planes don't wait for anyone". Real friendly. Wish Southwest flew to Europe!!!!"

Voordelen: "Good service and refreshments all the way from excellent crew"
Nadelen: "Old jumbo has poor screen and very limited entertainment compared with modern planes"

Voordelen: "The crew on the plane was super nice. They tried their best to keep us entertained, and hydrated in a hot environment"
Nadelen: "The plane didn't leave OMA gate for over an hour. A repair needed to be made, and there was a huge long delay in getting a hold of maintenance to fix it. Then there were problems with the fix. Once it was finally fixed, the paperwork had a mess up. We didn't leave until at least 2:52 pm. Then, when we landed, the elevator for the luggage that was valeted stopped working for 4 minutes. I was nearly late to my connection to Paris. Instead of a 1 hr 55 min layover in DFW, I had 7 minutes from the time I finally got my suitcase to the time I got to the other terminal to board."

Voordelen: "I was prepared with my smart phone and iPad and external batteries, turns out I needed none of those things! What a pleasant surprise for the in flight movies, music and tv to be perfect. I didn't even have to use my external battery on the flight because there is a perfect USB port in the screen in front of you. The food was as good as airplane good gets, the plane incredibly comfortable and staff was attentive. I don't love the long flights but this BA flight is now my go to anytime Im headed to Europe."

Nadelen: "crew not very friendly ,I had to ask for water 2 or 3 times before it was given to me"

Voordelen: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."

Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"

Nadelen: "I usually like plane food, but the gluten free meal just was not good. The chicken was very tough. I got a bottle of vinaigrette, but no salad!? Initially, I got no GF snack. Very shortly before landing a received a cold fritata in a box with warning "the contents may be hot" or not..."

Nadelen: "Landing was rough. Very rough."

Nadelen: "2 hr delay in Paris very poor choice of movies"

Voordelen: "Nothing"
Nadelen: "The entire trip"

Voordelen: "The seats were too cramped leg wise is why the lower rating"

Voordelen: "American Airline agent in Madrid was very helpful during check-in by finding us comfortable seats together."
Nadelen: "We could not do check-in on-line. Same as on the way from SFO to London and then Madrid. This is absolutely unacceptable. We plan neither use British Airways ourselves nor recommend it to any of our friends or family members in the foreseen future."

Voordelen: "The crew was nice and comforting."
Nadelen: "Very old equipment."

Voordelen: "Arrived at my destination"
Nadelen: "Bought British Air tickets, got their partner airline American Air flight instead and didn't know of this switch until after purchase. Very rude! Crappy old plane, departed late, crappy food, mediocre service. I wanted British Air specifically as they are good in these areas."

Voordelen: "direct route to madrid"
Nadelen: "low quality entertaining system low quality meals"

Voordelen: "Travelling buisnes means a lot to me."

Voordelen: "Because the flight was about half full between Madrid and Dallas (a rather long flight!) and because my sweetheart and I were seated in the middle 5 seats alone, we were able to put the arm rests up and get some real sleep to acclimate to West Coast time (our final destination). I can never sleep very well sitting up. Also, the food and entertainment were pretty good. We were given two main meals and a few snacks in between, including chocolate ice cream, which I've never received on a plane before. All that in addition to the decent selection of recent movies available made for a relatively pleasant red eye flight."
Nadelen: "The entertainment system on the back of the seat was clearly outdated and the screens were not very reliable. While watching a movie, if the captain made an announcement, it was made in the headsets, too, as usual, but uncomfortably loud."

Voordelen: "Location in the aircraft"

Nadelen: "This flight was meant to fly out of Brussels, literally twenty-four hours after the attacks on Brussels Airport. As soon as I saw what had happened, I called British Airways at 9am to attempt to move my flight to a different airport, as my connection back to LAX was out of Heathrow. Fortunately, I was in Ghent, not Brussels. So I spent two hours (at 20 cents a minute) trying to get someone to re-route my flight. It was very difficult to even get a call through, as you can imagine. This is pretty much verbatim of my frustrating exchange: BA: We aren't showing the airport as closed tomorrow, so we can't help you. Me: The International departure lounge is rubble - I don't think my flight will happen. BA: You should still plan on it. Me: I'm in Ghent. What you're suggesting is, that I get myself somehow to a city on lockdown, with no train service, no Eurostar, no metro or bus service. Plus it is clearly unsafe - another bomb went off on the metro. You're telling me that I need to go there? BA: Yes. Me: As one human to another, you are seriously suggesting that I go someplace unsafe because you won't reroute me. BA: Yes. At 6pm, they went ahead and let me know the flight was cancelled. The airport was closed for three days in the end. There is very little chance that I would have made my London connection if I'd waited for them to do their job. Needless to say, I'm never flying with these people again. I got myself to Heathrow via taxi/ferry/train. I ate the cost of the flight. I won't even go into how we were locked on our incoming flight for 45 minutes because they couldn't figure out how to open the doors."

Nadelen: "Weer door security checkpoint te moeten en dat de vertrek aan de andere kant van het vliegceld was."

Voordelen: "Goed entertainment aan boord"

Voordelen: "Zelf checkin is wel ideal"

Voordelen: "Quick boarding"
Nadelen: "Cramped"

Voordelen: "Small aircraft and personalized service."
Nadelen: "Food is basic"

Voordelen: "The food was solid, legroom was spacious even in economy. Chairs lean back pretty far. The staff was courteous and came by several times with water and juice before the end of the flight (and we had scones with clotted cream... win)."

Voordelen: "On Time"

Voordelen: "We were like sardines caned for 8 hours. Horrible American Airlines airplane. Lesson learned for next time."

Voordelen: "Departed on time"

Voordelen: "The flight attendants were generous and helpful. I like that there was lots of water served, and lots of extra snacks and more water at the back of the plane for those who needed it."
Nadelen: "The light controlled by the switch at my chair illuminated the seat of my neighbor, due to a mis-alignment that the stewardess was unable to correct. The light switch of my neighbor also illuminated her seat, which meant that she had two lights to read by, even though she wanted to sleep, and I had no lights to read by, even though I had a lot of important work I was hoping to get done on the flight. The stewardess suggested that I switch from the aisle to the center seat (occupied by my neighbor's husband), but I did not want to switch seats like that because the seating was 5-across in the center and I didn't want to have to climb over two people unrelated to me every time I needed to use the bathroom. There was a sparse selection of movies, but it included a few I hadn't already seen, which helped the time pass - much better than my flight from ORD to CDG where the plane didn't even have personal entertainment systems and the common system only played TV shows."

Voordelen: "In flight personel."
Nadelen: "Machine was defect in Dallas. Ground crew must know how long it takes to get new plane. But official delay kept increasing every half hour."

Nadelen: "Upon boarding the plane, the passengers on this "non-stop" flight were informed by crew members that because the plane was so small and old, a fuel stop in buffalo would be needed before reaching our destination in Philadelphia. Much conflicting information was again passed by the crew on how much time would be needed at this extra stop. We all were beyond angry and frustrated. Many passengers were then scared because some thought the plane was unsafe. Then the head of the crew began getting angry and pointedly asked a women who was afraid "do you want off this plane then?", in a very sarcastic tone. We paid for a non-stop flight. The crew said that this happens with this flight all the time and has been going on for 10 years. Why in the world is this plane stills being used on trans-Atlantic flights?! This is unacceptable on all levels. The captain said that 80% of the passengers had connecting flights. Schedules were ruined. All passengers should receive some sort of refund."

Voordelen: "very little if anything - crew was 'business friendly', and the pilot was truly sorry because of delay in Fort Worth"
Nadelen: "from san francisco to fort worth on my way to paris - i paid for extra leg space and what happened is that American allowed passengers to take with in the cabin such big items that I did not find space for my little bag. stewards simply said - there is no space - no effort to help. so i placed the bag in front of my legs and was sitting with my legs distorted. so much about extra space. from fort worth to paris - AA is selling now exit seats for extra money - i paid ca. $170 to have more comfort but never was sitting in such a uncomfortable seat. it might be that exit seats are constructed a bit differently. there was delay of around 2 hours in Fort Worth and they pulled us into their problems - so that we feel like part of their family but as i stayed one night in paris in an expensive hotel they basically took my 2 hours to make extra profit. they announced after one hour waiting that the plain is landing, now it will be cleaned then as always there are some problems for testing etc. when we continued flight we definitely needed to be happy that we will probably survive the flight because everything is tested. i mean it is better waiting for 2 extra hours than being dead. however the pilot was genuinely sorry for the delay. there was no cosmetics bag with small items like a toothpaste etc. entertainment: screen is so small - i did not bother to watch anything. i am flying British Airways on my way back and looking forward to it. compared to American Airlines British Airways comes as space shuttle. I always used British Airways and was satisfied. I did not notice that American flies from US and next time I will be more cautious. One can notice - with American it is all just about the profit. However I was satisfied while flying in US. So would not recommend American for international flights - rather domestic."

Nadelen: "I couldn't believe how many classes came before 1st class. By the time I boarded a flight I had booked over 3 months ago, I had to check in my tiny handbag while business class got walk on board with two big rolling bags wach. The crew wasn't very nice. The seating area is the most compact i've ever sat in. The meals were all sugar and carbs."

Voordelen: "on time, pleasant crew"
Nadelen: "entertainment, or lack there of uncomfortable seats dirty blankets clogged sink in the bathroom"

Voordelen: "Food was ok. They ran out of beer and wine though."
Nadelen: "Tv's weRE outdated and tiny. Movie choices were.minimal and most didn't work. You could pause the show or start a show when you wanted, you had to wait until the next showing which was oddd."

Voordelen: "Our crew member was great, I think his name was Tom."
Nadelen: "Everything was Pay per view so there was effictively no free entertainment"

Nadelen: "It wasn't Bristish Airways but American. I flew British Airways on the way over and it was much nicer. I paid for extra leg room on the way over, which is a scam because there was none."

Nadelen: "cant watch shows on demand and cant pause the shows."

Nadelen: "See above"

Voordelen: "Entertainment selection was great. Overall, a very smooth experience."
Nadelen: "Really only one complaint - the armrest between my seat and my toddler’s seat did not raise up. This meant he could not lay his head on my lap to sleep. Other armrests has this capability. Not sure why they would not all be able to do this."

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Nadelen: "Pésimo perdí mi vuelo de conexión porque el vuelo estaba retrasado 1hora y media"

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Voordelen: "Service top notch"

Nadelen: "Too cold"

Voordelen: "tout le service en général."
Nadelen: "rien"

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Voordelen: "Not exceptional"
Nadelen: "Not much room for moving around but really fast"

Voordelen: "Everything was fine"
Nadelen: "The trip was good"

Voordelen: "The flights were on time and the staff was very friendly."

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Nadelen: "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

Voordelen: "The check in woman was rode and could barely soak english"

Nadelen: "Need to change up the videos accessable by WiFi."

Nadelen: "Décollage en retard et arrivée avec plus de 40mn de retard Pas de classe premium eco et pas de possibilité d’avoir un espace avec un de place pour les jambes au comptoir Pour information générale , les places en économie sont très exiguës et généralement j’essaye de ne pas prendre de vol AA si je ne peux pas prendre à l’avance un siège sur les sortie de secours ce qui n’a pas été possible cette fois"

Voordelen: "It didn't take long for anything."

Voordelen: "Une hotesse sympa qui m'a upgrade en economie+ apres m'avoir changee 3 fois de siege pour arranger d'autres passagers."
Nadelen: "Pas de TV individuelle. Diner franchement bof."

Nadelen: "Boissons au choix: eau ou jus d'orange congele. Ca fait rever..."

Nadelen: "Devoir payé en supplément 50 dollars de bagages alors que ceux ci sont normalement inclus dans le prix."

Nadelen: "le Personnel juste courtois, le retard au décollage sans aucunes explications, les sièges trop serrés, plus que d'habitude."

Nadelen: "The information of code share was not clear..so I was expected to fly with JAL..."

Voordelen: "Everything lined up perfectly"

Voordelen: "Everything ran on time, which was surprising because I've heard horror stories, but I was surprised. Would definitely fly again."
Nadelen: "The landing was ROUGH!"

Voordelen: "clean and newer airplane"

Voordelen: "- l'équipage embarqué fait son boulot et est plutôt agréable - pris peu cher (heureusement !)"
Nadelen: "- 4 heures et 15 minutes de retard à l'embarquement, que dire de plus ?! Aucune info à part "vol retardé" et un message incompréhensible aboyé au micro - personnel dépassé à l'embarquement - nourriture médiocre - confort mauvais et pas d'écran individuel, je pensais que ça n'existait plus sur un vol transatlantique"

Nadelen: "Vol opéré par AA, siege minuscule, pas d'écran personnel, repas taille enfant, pas de boissons durant le vol, problème de température dans l'habitacle.... pire vol de ma vie"

Voordelen: "Rien"
Nadelen: "Bruyant,sièges vétustes et cassés. Pas de video individuelles. Gavé durant tout le vol avec de la nourriture infecte. Pas possibilité de dormir sur ce vol transatlantique. Bagage en soute HS à la réception, réclamation."

Voordelen: "L'équipage était vraiment très sympa."
Nadelen: "Enregistrement très long, c'est simple le passager fait tout, récupérer sa carte d'embarquement, mettre l'étiquette sur sa valise, tout cela a partir d'automates dont la moitié ne fonctionnent pas. Le vol sur un Boeing qui a bien vécu, le modèle avec les ecran accroché au plafond de l'avion et ou tout le monde regarde le même film,"

Voordelen: "Excellent service en First Class, embarquement, service. etc"
Nadelen: "La cabine n'était pas dernier cris du coup l'écran était communautaire (par deux)"

Voordelen: "L'amabilité du personnel au soll"
Nadelen: "Pas de solution alternative même en payant un supplément"

Voordelen: "It was all good.it was"

Voordelen: "Les divertissements, les infos données par le commandant de bord pour l'arrivée sur Londres et retard pour descendre de l'avion."
Nadelen: "Je n'ai pas du tout aimé les boissons qui m'ont paru de faible qualité. La nourriture très moyenne Le confort est minimal. Les sièges ne sont même pas adaptés à la taille standard d'un passager."

Voordelen: "In seat entertainment"
Nadelen: "Boarding sequence"

Nadelen: "Self check-in staff at Seattle was not that helpful."

Voordelen: "Les agents de bord sont un peu lents. Nous étions en première classe et nous avons été servis après la classe économique."

Voordelen: "La politesse EST INCROYABLE. On a un service de busneess premiere des autres compagnies EN CLASSE ECONOMIQUE WOOWWW"
Nadelen: "Aucun commentaires negatifs"

Nadelen: "8h de retard dû à un avion défectueux, la météo, un changement de pilote, un changement d'équipage.... On a dû attendre en tout au moins 3-4h assis dans l'avion tout en ayant peu de détails sur la situation..."

Nadelen: "last minute seat change to front of eco cabin (no foot room or small bag allowed)"

Nadelen: "I was late departing from Omaha to Dallas, then was held back till 2 p.m. to fly to Corpus Christi. I was never apologized to as well for my delays."

Nadelen: "Food very salty and made me thirsty all the time. Asked for plain water and stewardess had to ration amount because she said there was not enough for dinner. So just gave me a small cup and said checked back after dinner."

Voordelen: "Mon vole de Charlot a New York était en retard de presque 1h. Cela ma cause de rater mon vol international avec Tourkish. En plus de toute la fatigue de passe une nuit dans des conditions très difficile, j'ai payer une pénalité de près de 700 dollars USA pour un autre billet plus d'autres frais divers en nourriture et en communication. Le plus difficile pour moi est que votre personnel a New York était insensible a mes problèmes."
Nadelen: "Un terrible retard de conséquence lourde."

Nadelen: "Sore lower back from the seat."

Voordelen: "Nothing"

Voordelen: "Fly on time. Nice service."

Voordelen: "All of the flights outbound and return were on time, which was nice."
Nadelen: "Entertainment system crashed several times, annoyingly. They ran out of beer before serving my lunch, very irritating! Cost cutting, I guess."

Voordelen: "Ran"
Nadelen: "Only eight people and they didn't have enough of some food"

Nadelen: "Cleveland airport under construction....no fun"