Vind goedkope vluchten naar Kailua

Nadelen: "Good overall"

Voordelen: "Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing."
Nadelen: "Lack of importance shown to safety of young children."

Voordelen: "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Nadelen: "Plane was delayed for 3 hrs. That's a bummer."

Voordelen: "Nobody are better hosts than the British. Great service, lovely people."

Voordelen: "The food was okay"
Nadelen: "The gate was Jane without announcement"

Nadelen: "Seatback TV is of the worst quality among airlines. They really need to upgrade those. They don’t nearly give enough beverage and water. The gate wasn’t announced till last minute. There was no group priorities when boarding. Process was chaotic. Food was meh. No internet."

Nadelen: "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"

Voordelen: "Great, friendly, professional crew, clean comfortable plane. Loved that full dinner and baggage and wine was included in an economy class overnight from DC to London as well as breakfast. Best flight in a long time, will definitely fly again."
Nadelen: "the tv screen's touch screen capabilities could use an upgrade, it was a hassle to navigate, not very sensitive to touch."

Voordelen: "2 bags each 23 kilogram each total 46"
Nadelen: "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"

Voordelen: "Entertainment Meal service and quality"

Voordelen: "Our ticket was canceled apparently due to an error by the airline. Very unhappy about that. The airline couldn't care less."

Voordelen: "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Nadelen: "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."

Nadelen: "I had to be rebooked on a later flight due to weather in London; this was obviously not the airline's fault. Because I took a later flight I missed my connection in London."

Voordelen: "Crew was very solicitous...food was quite good.."
Nadelen: "Baggage was very slow in arriving. ..45-60 minutes"

Voordelen: "Overall comfortable journey"
Nadelen: "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."

Nadelen: "Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it."

Voordelen: "Great crew, easy boarding, comfortable enough flight"
Nadelen: "Could have used a charger for electronics, especially because we were expected to use our own device for entertainment. Didn't order food, but didn't look digestible"

Nadelen: "It was terribly late. No one had a clue on when flight would depart."

Voordelen: "Nothing"
Nadelen: "My flight was cancelled on Christmas Day, but we had to stand in line to wait to get onto another flight on another airline. They were so slow that the flight they tried to put everyone left and then they offered ZERO assistance to get another flight and wouldn’t even refund my ticket, just told me after waiting 3 hours to call whoever I booked with for a refund."

Voordelen: "Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own."
Nadelen: "I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice."

Voordelen: "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Nadelen: "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."

Voordelen: "Helpful flight attendants"
Nadelen: "Delay at the airport due to system down where agents had to check in everyone manually"

Voordelen: "Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating."

Voordelen: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."

Voordelen: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Nadelen: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Nadelen: "My headphones and those of my neighbors did not work."

Nadelen: "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Voordelen: "Having a not full flight and room to spread out. The Dreamliner is awesome. On time departure."
Nadelen: "The wifi did not work at all, and I think I was charged 3 times Landed 30 mins early and then waited an hour for the gate, I get that things happen but we have been on the plane for 11.5 hrs. Figure it out!"

Voordelen: "1st class, what's not to like?"

Voordelen: "Staff excellent , as always."
Nadelen: "It was impossible to sleep as the plane seemed extremely cold and was very noisy."

Voordelen: "Great service outstanding staff"
Nadelen: "Entertainment package needs to better emirates and qatar could be taken as examoles Delay un take iff 3 times now in last 12 months"

Voordelen: "Nothing because I was given a middle seat"
Nadelen: "6'4 and I get a middle seat.."

Voordelen: "comfort, entertainment, food"
Nadelen: "nothing"

Voordelen: "The crew of the flight were very sweet and helpful"
Nadelen: "When I bought my ticket I wasent informed that I needed a return ticket out of New Zealand before entering so I had to buy one super last minute and almost missed my flight"

Voordelen: "The flight from Sydney to LA was enjoyable"
Nadelen: "I was very disappointed that even though I booked through Virgin Australia when their partner Delta didn't get us to LA on time from Minneapolis, Virgin Australia said its Deltas fault, talk to them. They were not going to help."

Nadelen: "I couldn't rank the food or entertainment as I didn't try the food since it was for purchase only, and there was no entertainment offered."

Voordelen: "The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful."
Nadelen: "A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives."

Nadelen: "I did not get the requested meal. I had requested Asian Veg meal. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. In flight when I asked cabin crew they said they didn't get any request. I was hungry whole flight. Very bad experience."

Voordelen: "reservations easy to make (like most other airlines) A water bottle, blanket, headset & sleep kit on each seat. Seats were not so close together in coach that your knees were against your chin if the guy in front of you put his seat back. The planes I was on To/from LAX-BNE felt very spacious because of the interior height. 2 free checked bags."
Nadelen: "The food was mediocre--doughy stuff for both meals Not very tasty. The entertainment selection was nowhere near as good as on other airlines. Very Australia-heavy music, old films & TV shows available, as well as some new ones. But no live TV channels, not even current news."

Voordelen: "The space you have with your legs is sufficient and the chairs are very comfortable. The food was really nice. I enjoyed the trip, although it was a long one."

Voordelen: "I liked the entertainment system, free adult beverages and boarding process"
Nadelen: "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."

Voordelen: "It was a great experince we enjoy the flight other than the delay on the luggage"
Nadelen: "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."

Voordelen: "Virgin gave everyone meal vouchers to use at the airport during the 5 hr. delay. Also, they still offered a meal on the plane."
Nadelen: "I couldn't get the inflight entertainment to work. I wish they would offer devices to borrow on the plane."

Voordelen: "The comfort of the flight and entertainment."
Nadelen: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."

Voordelen: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Nadelen: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."

Voordelen: "The ground staff at Delhi was very helpful in giving us a new flight ticket for the next day for free eventhough they maintained that it was actually Air India's responsibility."

Voordelen: "Not much to be honest. Which is a shame because I usually love the service from Virgin Atlantic."
Nadelen: "The TV system needed replacing. The controller was broken and the sound was terrible. Made my flight longer than needed."

Voordelen: "Cabin Staff were attentive and professional. Aircraft was clean and neat. Flight Pushed back, took off and landed on time!"

Voordelen: "VS is usually an efficient operation, and this flight was no exception. Crew were polite and helpful (flew in economy on this leg). IFE had an excellent selection, food was good, etc."
Nadelen: "Boarded really early, which leaves you sitting on the plane before takeoff for awhile. Seats (Airbus 333) could use some more padding."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Everything! By far the best flight that I have ever been on!"
Nadelen: "All was fine. No complaints!"

Voordelen: "Service was excellent. Amenities excellent. Food good. Entertainment system very good!"
Nadelen: "In business class the room for feet was too narrow. One of our seats had the metal framing in middle of my back bothersome."

Voordelen: "Water and juice served all the time"

Voordelen: "The staff was friendly, the seats were comfortable, and the price was perfect."
Nadelen: "The breakfast was terrible and the dinner was barely better."

Voordelen: "service was very good,"

Nadelen: "Requested for Hindu vegetarian meal by call and was informed we would receive on flight. Got on flight to find that Hindu vegetarian does not exist. Starved on both legs of flight. That is almost 24 hours. Plane should keep extras and customer service should give correct information."

Voordelen: "Courteous and friendly staff - did enjoy my gluten free meal"
Nadelen: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Nadelen: "The food"

Voordelen: "entertainment organized boarding at O'Hare airport"
Nadelen: "1. I was in economy class. The rows are too close. Passenger in front of me leaned his chair back and the tablet/tv was IN MY FACE. 2. The passenger behind me was trying to move his legs and constantly was pushing my chair. 3. Announcements were not loud enough. Barely heard it."

Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Nadelen: "They tell you to download the app for entertainment but it doesn't work. No entertainment on the flight and no food unless you pay. The service sucked."

Voordelen: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nadelen: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Nadelen: "Flight was late leaving Munich and it caused me to miss my connection. And just my luck my rebooking was 2.5 hours delayed."

Voordelen: "Very friendly staff and food was delicious."
Nadelen: "I had to run from Terninal A to Z to make this flight since our first flight was delayed arriving due to weather. As a result, my luggage didn't make it to my destination."

Voordelen: "The crew are friendly and generous"

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Voordelen: "That the plane brought me safely to San Diego"
Nadelen: "Paid entertainment on a 12 hour flight"

Nadelen: "Late departure"

Voordelen: "On time."

Voordelen: "Decent flight. Nice crew. Clean cabin."
Nadelen: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Voordelen: "Friendly staff, good food, free wine, comfy (as can be expected) seats AND AMAZING LANDING into Munich. OH! Good movie selection too!"
Nadelen: "N/A"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "USB at every seat"
Nadelen: "Food"

Nadelen: "Flight got canceled, everything was slow."

Voordelen: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Nadelen: "Delay time should be posted accordingly at the gate."

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Nadelen: "Flight delay for over an hour with United"

Voordelen: "NOT MUCH. LEFT, GOT THERE ON TIME. SMOOTH FLIGHT."
Nadelen: "SEATED, TREATED LIKE CATTLE. VERY UNCOMFORTABLE DUE TO NARROW SEATS. GAVE US TWO MIDDLE SEATS IN FOUR-SEAT CENTER. WANTED $35/EA TO PRESELECT SEATS, ONE-WAY. NEVER AGAIN IF I CAN HELP IT....."

Nadelen: "The airplane was extremely cold and the flight staff was rude"

Voordelen: "After 4 hours of sitting on Tarmac and in lounge, they finally told us that the flight was cancelled. Better safe than sorry. Hotel, dinner...."
Nadelen: "7 hours of uncertainty. Having to re check in at midnight after the airport ordeal. Mixed messages about check in, baggage location, 400 people all showing up at once this morning to check in, having not been able to print boarding passes."

Voordelen: "The crew was very nice and provided snacks even though the flight was short"
Nadelen: "This flight was good!"

Voordelen: "the service,order, attention, human quality, punctuality. all in general."

Voordelen: "Food, drink and entertainment are very good."
Nadelen: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Nadelen: "Too much sugary bread as nourishment."

Voordelen: "The chairs were the comfiest I've ever flown in!! Amazing"

Voordelen: "I like it , it was good"
Nadelen: "All was nice.Thanks. The Flight was good, only Some Turbulances , But is ok."

Voordelen: "In terms of things I liked flying with UA998 from Brussels to EWR: The boarding staff at Brussels airport was helpful, courteous and knowledgeable. Boarding procedure was smooth even with the extra security screening at the gate."
Nadelen: "It was quickly clear to me that the passengers where simply an inconvenience to some of the crew on UA998. As an example I fell asleep during take off and woke up in the middle of the meal service. The cart was only a couple of rows behind me in the half-ful Economy Plus section so I got up and tried to get the attention of the staff. The lady turned around and confirmed that "I had woken up" with a sigh, as is not only was it inconvenient to her that I was a sleep, now I had the nerves to actually ask for a meal. She presented me with the options of pasta and chicken and I politely asked what they where served with. She straight out said that "she really did not know that" and asked me to make a choice. I wont get into any other examples, the machine was half full at best and there was no stress, so frustrating to be treated like you are an inconvenience to the USA based staff who clearly just wanted to be left alone. The entertainment system barely worked, the touch monitor was very hard to operate - the pressure sensitive functionality was not working properly but I managed to get to my movie and avoid the Chinese subtitles in the third try. I fly United because it's part of Star Alliance, but otherwise I would try and avoid at all cost."

Voordelen: "no complaints, everything went well."

Voordelen: "Melanie/ticketing was superior in securing seats on a different departure. She endured many nervous travelers. The new itinerary matched our original time of arrival at ORD within 2 hours. :)"
Nadelen: "The free check-in of our carry on bags only dissapointed us when not arriving at ORD. We expect them to be delivered soon."

Voordelen: "Entertainment is great, although I did not use it much this flight"
Nadelen: "Seats were uncomfortable, tighter than I remember last time I flew Luft."

Voordelen: "Ease of boarding"
Nadelen: "Seats, food, crowded"

Nadelen: "United Airlines is the contrary of Lufthansa"

Voordelen: "The crew was attentive and effective. The vegetarian food was excellent. Plane was clean. Bathrooms were checked regularly."
Nadelen: "Generally, I'm a happy camper and easy to understand some "discomfort" that comes with traveling. Return trip operated by United. Terrible experience. No legroom[I'm 6'-2"]. The seat confinement was so stressing that it was impossible for me but just to extract myself and find a place where i just could stand. Meaning I was standing most of the trip. My wife and myself are globetrotters and this was one of the worse flight experience ever."

Voordelen: "Comfortable and convenient"

Voordelen: "Crew"
Nadelen: "Food was disgusting and cold. Charging for lugagge. Flights where 2h delayed. Had to run on LH transit vans as the plane was almost leaving"

Voordelen: "Absolutely nothing!"
Nadelen: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Everything. A truly faultless experience!"
Nadelen: "Nothing"

Voordelen: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Nadelen: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Nadelen: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Nadelen: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Nadelen: "Too late i missed my connection flight"

Voordelen: "Comfort economy well worth the extra."

Voordelen: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Nadelen: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Voordelen: "Wider seat than most business class"
Nadelen: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Voordelen: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Nadelen: "Nothing."

Voordelen: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Nadelen: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Voordelen: "Manque de place"
Nadelen: "La place"

Voordelen: "Catering is ok"
Nadelen: "Seats comfort really old school"

Nadelen: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Nadelen: "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Voordelen: "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Nadelen: "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"

Voordelen: "The crew was good"

Voordelen: "The cabin crew were fantastic and funny"
Nadelen: "Tiny seats"

Voordelen: "Upgrade en business"

Voordelen: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Nadelen: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Voordelen: "We love the flight all the way"

Nadelen: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

Voordelen: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Nadelen: "Cabin noise and air conditioning too cold, didn't sleep well"

Voordelen: "Personnel aimable et avenant"
Nadelen: "Départ avec du retard et beaucoup de roulage a Ams, résultat 20 min de retard au débarquement"

Nadelen: "sardines!"

Voordelen: "Good food, good entertainment system, comfortable seating."
Nadelen: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Voordelen: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Nadelen: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Voordelen: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Nadelen: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Voordelen: "bien comme d'habitude"
Nadelen: "RAS"

Voordelen: "Leg room. Smiles of the cabin crew."
Nadelen: "Not enough selection of Electronic Dance Music. Lol!"

Nadelen: "Problem with seat. Paid extra. Got downgraded instead of upgraded"

Voordelen: "Personnel agréable et vol à l'heure"
Nadelen: "Rien a dire"

Voordelen: "Le vol précédent est arrivé en retard à Göteborg mais ceci a été récupéré grâce à un embarquement rapide."
Nadelen: "Arrive à Amsterdam loin de l'aérogare donc pris le bus. Pas terrible pour les connections."

Voordelen: "Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay."
Nadelen: "A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible."

Voordelen: "On time, courteous crew, decent food."
Nadelen: "Leg room."

Nadelen: "Luggage lost and not found. Contact to executing airline KLM very difficult, because the case-nr. on the "lost-luggage-form" was unreadable. but without this number, you can do nothing, because it almost impossible to get someone on the phone at KLM. Mostly you talk to computers. Obviously the phone is oldfashioned and you need twitter and facebook. Poor service, KLM So you can have a pleasant flight, but if you need service, you are lost."

Voordelen: "The crew was very nice , offering us often drinks and snacks There was touch screen to each passenger the flight passed faster thanks to the films ... especially i loved the idea of waching a film that took place in new york city when our destinations was new york . Thank you"

Voordelen: "entertainment options"
Nadelen: "lack of USB or other power outlet to charge my own devices, poor responsiveness from crew, skimpy breakfast (it was a way-too-salty quiche), tighter seat options than my first leg of the flight"

Voordelen: "Friendly stuff"
Nadelen: "The expiriace going there was horrible because of the weather."

Nadelen: "No food or entertainment on this short flight, which I wouldn't expect. No way to not rate these items on the survey."

Voordelen: "The seats"
Nadelen: "Could have more choices of food and drink"

Voordelen: "nothing, was a terrible experience"
Nadelen: "Plane had engine problems, half way turned around went back to ams. I missed my ride, cost me extra money"

Voordelen: "Prise en charge par le personnel agréable Je fréquente souvent la compagnie air Canada jusqu’ici tout s’etait Toujours bien passé"
Nadelen: "Au vol aller : problème à l’enregistrement ( soit disant pas d’ave) + bagage soute facturé 50 euros (pour apprendre finalement au retour que je n’aurais Pas du payer) Au vol retour : pas d’enregistrement possible cause de surbooking. On me dit qu’il n’est pas sure que je puisse prendre mon vol pourtantl réservé et payé , on fini par m’imprimer Une carte d’ebarquement Sans siège attribue alors que ma valise est partie en soute. On m’invite à passer en zone d’embarquement Au risque d’y Passer la nuit en attendant le vol suivant le lendemain matin. Départ dans le stress et l’incertitude. La faute à qui ? Kayak ? Air Canada ? Brussels Airlines ? Qui surbooke ses vols pour faire toujours plus d’argent. Au prix du billet c’est une Honte !"

Nadelen: "Le vols a été retarder à partir de Québec. J’ai donc du courir à travers l’aéroport de Montréal pour attraper ma connection vers Edmonton. Arrivée à l’intérieur de l’avion, les compartiments à bagages à main étaient pratiquement tous plein. Eu beaucoup de misère à éviter de mettre mon sac à dos sous le siège devant moi. Chose que je déteste car je suis très grand et j’ai besoin d’espace pour mes jambes. On a finalement trouvé un endroit à inséré mon sc à dos après avoir argumenté avec l’agent de bors."

Nadelen: "Pas de box office"

Voordelen: "Un membre du personnel, la couverture l'oreiller et le repas chaud poulet"
Nadelen: "les bris mécanique. Devoir retourner chez moi en pleine nuit . Me présenter le lendemain. Apprendre que l'heure est reportée et reportée encore..."

Nadelen: "La distance entre les douanes est impitoyable! Ne perdez pas une SECONDE car vous risquez de manquer votre vol!! J’avaIs une correspondance et mon premier vol a été retardé. Un peu plus et je manquais la correspondance!!!"

Voordelen: "Le personnel est aimable"
Nadelen: "Lors du vol Montreal-Miami les repas ont ete servis trop tard et il n'y avait plus rien à choisir. Il n'y a plus de télé ni de radio pour passer le temps à moins de louer ."

Voordelen: "Personnel courtois. Possibilité d’apporter nos repas. Ponctualité des vols tant à l’allée qu’au retour."

Voordelen: "Avion spacieux"
Nadelen: "Nous n avons pas eu de petit déjeuner"

Nadelen: "Retard de 7h à l’aéroport de Hong-Kong! Donc attendu 11h ( on avait une escale de 4h au départ) on a eu de la misère à se faire payer un repas à l’aeroport....c’etait Un bol de ramen sans breuvage...."

Voordelen: "L’accom Au retour à Montréal"
Nadelen: "L’acompa Au retour"

Voordelen: "Amabilité du personnel"
Nadelen: "Pas assez de place pour les bagages"

Nadelen: "Le vol est à moitié plein. Donc beaucoup de bancs vide. Je voyageais avec un chiot qu'on me demande de mettre au plancher par habitude. En temps normal, on a pas le choix puisque les bancs sont occupés, alors le plus sécuritaire pour tout le monde, c'est que bagages ( et chiot) se retrouve au sol sous le banc avant. Mais dans ce cas s'y, je pouvait ceinturer complètement la cage du chiot. Ne laissant aucun possibilité à celle-ci de se déplacer dans l'environnement s'il advenait des turbulences ou une perte de contrôle de l'appareil. Donc cala est une simple loi de physique. C'est plus sécuritaire pour tout les autres passagers que la cage soit retenue par la ceinture. Au lieu de cela, le personnel dit que c'est au cas où le compartiment ouvre et que des bagages à main tombe sur le chien (alors qu'en est-il pour nous? Devrais-je me coucher au sol?) où il m'explique que cela est plus sécuritaire pour le chiot puisque la ceinture pourrait se refermer sur la cage s'il y a des turbulences. Ce qui est ridicule, une ceinture ne se referme pas tout seule. Peut-être que le chien va bouger dans la cage mais au moin, la cage ne pourra pas bouger. Ce qui n'est pas le cas au sol. Alors plutôt de d'essayer de me convaincre que cela est plus sécuritaire pour le chiot d'être au sol, il vaudrait peut-être mieux leur expliquer les lois de la physique. Que l'équipage comprennent que tout ce qu'on peut immobiliser dans l'habitacle d'un véhicule de transport (avion,auto, train,...) c'est plus sécuritaire pour tout le monde. Que cela soit un chiot ou un bagage ne fait aucune différence. Faire preuve d'un peu de discernement et de réflexion peu s'avérer plus profitable et sécuritaire pour tous."

Nadelen: "Tres long delais de vol et attente dans l'avion apres l'atterissage"

Voordelen: "Il y a des écrans meme pour des vols courts c’est très pratique. L’avion est confortable"

Nadelen: "Retard"

Nadelen: "Trop serré pour les jambes Nous sommes restés pris sur le tarmac en raison de la pluie lors de notre arrivée."

Voordelen: "Assez confortable et les écrans étaient fonctionnels..bel atterrissage"
Nadelen: "Air clim a fait défaut au départ mais pas trop incommodant"

Voordelen: "Facilité à obtenir de l'eau, voyage doux, sans turbulence."
Nadelen: "Systeme de divertissement qui proposait belle variété plantsit souvent. Il a finalement été "rebooté" mais il était tard et cela a pris plus de 30 minutes."

Voordelen: "Niets"
Nadelen: "Oncomfortabele stoelen, Inflight entertainment werkte slecht"

Voordelen: "Pouvoir avoir la correspondance à Montréal malgré un départ differé de Québec pour cause d'orage"
Nadelen: "Ne pas avoir mes bagages à Paris"

Voordelen: "Personnel professionnel - premier vol sur un avion crj 900"
Nadelen: "Mon écran était non fonctinnnel"

Voordelen: "L'espace pour les sièges"
Nadelen: "Nous devions payé pour avoir droit à un repas, et ce, même les pinottes."

Voordelen: "Le choix proposé sur la tablette. Le repas."
Nadelen: "L'odeur des toilettes, pas longtemps mais assez."

Nadelen: "Difficultés de faire l'enregistrement en ligne pour mes deux enfants mais finalement un employé de air Canada sur place à l'aéroport a fait tout le travail."

Nadelen: "Pas de bouf inclus c est cheap shot !!"

Nadelen: "L'agent qui vérifiait les billets d'embarquement a été bête avec moi car je suis passé à travers la ligne de la zone 3 à la zone 1-2 (où il n'y avait plus personne). Tous les clients zone 1 à 3 avaient été appelés. Mais elle a refusé de passer mon boarding pass et m'a demandé sèchement de retourner en arrière de la ligne de la zone 3. Je n'ai pas apprécié son attitude bête."

Voordelen: "Tout était parfait merci à l'équipe Air Canada"

Nadelen: "Retard sur le vol"

Voordelen: "Même chose très contente"
Nadelen: "RAS"

Voordelen: "Très bon vol , personnel courtois et attentionné. Nourriture excellente"

Voordelen: "Les hôtesses de l'air très attentives aux besoins des passagers; Notre atterrissage à Montréal était excellent!... on a rien senti. MERCI BEAUCOUP ET FÉLICITATIONS au pilote de notre vol!"

Voordelen: "Les films sur le système de divertissement"
Nadelen: "Le confort Aucun repas offert L'expérience client est nettement en deça de la moyenne du marché"

Voordelen: "J'ai eu la chance d'avoir de l'espace pour les jambes donc un confort pas si mal malgré tout , le personnel est très courtois super !"
Nadelen: "Je suis déçue que maintenant il n'y ai aucune télévision ou divertissement à bord surtout pour un vol de 8h !"

Nadelen: "Le retard de nos valise arrivé à Vancouver"

Voordelen: "films, efficacité de l'équipage"
Nadelen: "configuration de sieges 3-3. Tout le monde déteste être dans le milieu et réserver 24h à l'avance ne laisse plus grands options."

Voordelen: "Tout était parfait, excellent service"

Voordelen: "Tous les services étaient très bien."
Nadelen: "Tout était très bien."

Nadelen: "Nous n'avons pas eu de repas."

Nadelen: "L'application Air Canada qui n'a pas les niuveautés pour les films. C'est de l'arnaque car on veut nous vendre l'utilisation d'un Ipad."

Voordelen: "La bonne hummeur de l'equipage malgré tout"
Nadelen: "Retard de 3h00, la lenteur dans le service des repas, le pilotage effrayant."

Nadelen: "La personne au comptoir est arrivé à 6:00 le matin et nous étions au terminal à 5:10 pour un vol à 7:15. On nous avais dit qu'à Toronto nous devions s'enregistrer 2 heure avant un vol."

Voordelen: "Les hôtesses étaient gentilles."
Nadelen: "Les sièges n'étaient pas confortables. La prise d'écouteur ne fonctionnait pas bien. La ceinture de sécurité n'était pas parfaitement sécuritaire. Elle glissait à une certaine position. C'est inacceptable que Air Canada ne vérifient pas tous les équipements sécuritaires. Il n'y avait pas d'eau courant, ni dans la toilette. Pas de café, car pas d'eau."

Voordelen: "La gentillesse des hôtesses."

Nadelen: "L'agent de bord lors du retour a montreal du nom de n'etait pas tres efficace. Tres lente, jai du attendre au moins 30 minutes avant d'avoir un breuvage avec mon repas. Elle parlait aux passagers mais semblait oublier qu'il y avait beaucoup d'autres passagers vers l'arriere qui attendait pour se faire servir les boissons. Tres decevant venant de Air Canada une compagnie aussi reputée."

Voordelen: "embarquement et personnel très bien"
Nadelen: "une vibration génante d'une partie plasque faisant un bruit insupportable, choix sur la collation peu etre apprécié"

Voordelen: "Excellent"

Voordelen: "Le personnel était très courtois"
Nadelen: "Sortir à l'extérieur pour le vol Québec Montréal. Avoir des sièges séparés lorsque l'on voyage en couple"

Voordelen: "Super Avion Confortable et Très Bon Service Mauril"
Nadelen: "Rien , Tout Aimé"

Voordelen: "Avion neuve ,confortable écran individuel."
Nadelen: "Payer pour de la nourriture"

Voordelen: "L'efficacité, la ponctualité."
Nadelen: "Rien"

Voordelen: "- The plane was ultra modern and extremely comfortable (and not full). - We did a Washington-Paris in less than 6 hours. Tail winds helped, but also the timeliness of the process (boarding, baggage recuperation, etc). - Food was excellent although not a lot (the General Tso Chicken was very very nice, the icecream as dessert was good) - Great movie selection"
Nadelen: "- Breakfast was so so. - Free headphones offered are not great. - Not much, all the rest was good!"

Voordelen: "indulged by the service and plenty of food"

Nadelen: "Carte d'embarquement remise par Brussels Airlines à Marseille non valable à l'embarquement! Nouveau gros coup de stress dont je me serais bien passée. Visiblement, il y a des gros problèmes informatiques enrtre Air Canada et Brussels Airlines"

Nadelen: "food"

Nadelen: "2 hours late. No food included no device for movies and my carry on was checked in"

Voordelen: "on time"
Nadelen: "extremely cramped, overcrowded"

Voordelen: "Je n ai jamais pris air canada ni à l aller ni au retour . Les avions ont été annulés , je n ai pas été prévenu et ils m ont mis sur d autres compagnies . Un enfer"

Nadelen: "Boarding was a chaos, so many passengers didn’t know which line they should follow, everything was unbearably slow"

Voordelen: "Direct flight"
Nadelen: "Airfare price. Friends were able to get a better deal connecting through Japan."

Nadelen: "Tout le monde a eu trop froid Quant au repas servi, un paquet de 30g de biscuits apéritif c est inadmissible, nous n avions pas diner ."

Nadelen: "On nous facture 200$ pour des bagages qui n arrivent pas à destination, et que personne ne localise au même endroit, on nois a laissé sans solution pour les affaires que nous avons du remplacer à nos frais. De plus, une fois livrée, on ne nous previens pas ( dépose à l hôtel sans signature) je n ai pas pu faire constater qu on m a abimé mon vélo pendant le trajet"

Voordelen: "food service"
Nadelen: "bagage allowance"

Nadelen: "Kayak dropped the ball with the last leg connection.. or somebody did..."

Nadelen: "The seating, being separated from my wife!"

Voordelen: "Unfortunately I won’t leave until morning. However I can already answer this question. I will like the fact that I’ll be seeing my only child after an entire year!"
Nadelen: "I didn’t like the fact that United Airlines took time away from us. Because she’s military I don’t get to see her as often as I’d like. I booked my trip from October 5-16 2017 and our vacation together won’t start until a day later. Some may say it’s only a day but I say different and I should be compensated for my loss as well as so many other people that were traveling with me. My overall experience with this airline was horrible! I won’t say I’d never use them again because you never say never BUT they will be my last resort!"

Voordelen: "All the crews are very friendly,service was great!"

Voordelen: "-"
Nadelen: "-"

Nadelen: "Nous avons seulement eu deux petites collations pour un vol de 10 heures."

Voordelen: "Vêry pleasant flight."
Nadelen: "Nothing"

Voordelen: "On time."
Nadelen: "Ay a connecting gate too far away!"

Nadelen: "Peu d'espace pour le confort."

Voordelen: "I liked the free entertainment!"
Nadelen: "It wa really warm on the plane. The air conditioning needs to be a bit cooler."

Voordelen: "Le fait que ce vol soit opéré par Air Canada"
Nadelen: "Le vol annulé pour cause do'rages, alors que d'autres avions décollait, et qu'aucune compensation, ni solution soit trouvé pour compenser. Cette expérience est juste inimaginable !"

Nadelen: "poor food no special care for kids as by other companies no entertainment system available"

Nadelen: "Didn't really like the food plane that was offered, seating are so uncomfortable, had a child crying the whole way, wifi didn't work, there was a magazine in my sitting area with ink where I got ink on me, board was late"

Voordelen: "Personnel dans l'ensemble très agréable, enregistrement des bagages très simple et personnel aidant"
Nadelen: "Personnel juste avant l'embarquement très désagréable et hautain avec une autre famille, une attitude plus courtoise aurait été plus professionnelle et nettement plus adaptée"

Voordelen: "Getting off the plane"
Nadelen: "The guy puked halfway through the flt and not one single flt attendant came even though they were serving drinks repeatedly to the dr sitting in the row in front of me. Also the flt was delayed as we waited almost an hour for people trying to connect which made me more upset since I was rebooked on that later flt because although my previous flt was there half hour before departure, we didn't have a gate to use which caused me to be 15 mins late for my original flt. Did they wait for me?! NO! I was rebooked. It's unfair that they stole an hour of life from every other passenger to accommodate a few. Back to the guy who puked, an hour after that he started shaking and grabbing his head and asking me why am I hurting his heart. Then incoherent blathering and then his last episode 20 minutes before we land in which he started hitting himself in the head saying he would die right now for his wife and how he's made mistakes. It was three separate incidents from this one passenger and not one flt attendant noticed? Yeah it was bad piled on worse stacked on top of never United ever again."

Voordelen: "Rien"
Nadelen: "Mêmes commentaires que pour le trajet IAD-IAH, a l'exception que l'enfant mineur à pu voyager dansce segment avec son père."

Voordelen: "Rien"
Nadelen: "Le fait que malgré que nous étions une famille de 4 personnes sous la même réservation et avec un enfant mineur (10 ans), nous avons été tout le temps séparés et le mineur à même du faire ce trajet toute seule avec 2 autres passagers inconnus à ses côtés. Inadmissible ! En plus, état de propreté des sièges laisse beaucoup à désirer. Finalement: nourriture payante + divertissement payant !"

Voordelen: "Sièges classe économique assez comfortable pour un long courrier."
Nadelen: "Etat de propreté de l'avion. Beaucoup de salissures dans et autour des sièges."

Nadelen: "didn't know how to download the entertainment system"

Voordelen: "I got offered to upgrade to first for only a $100 more. Love to fly first on United again!"
Nadelen: "That the plane was a little bit older."

Voordelen: "I liked three of the stewardessence very nice. the old tall stewardess with the short dyed hair was rude to me. she needs to retired"
Nadelen: "no food was provided for free. I will fly a foreign airlines next time apart I don't pay for my baggage and free meal."

Voordelen: "Arriving alive"
Nadelen: "Comfort, accessible media, cost"

Voordelen: "The overall rating of the trip was positive, however, the staff at times was very disrespectful and unhelpful."
Nadelen: "The staff was disrespectful."

Voordelen: "lots of good movie choices"
Nadelen: "touch screens didn't always work easily"

Voordelen: "It was not overbooked and had plenty of space"
Nadelen: "Wifi and food prices were a little too expensive"

Nadelen: "Ever since gas prices went up to 5 a gallon years ago, the airlines started charging for food, checked bags etc etc. Now that gas prices have come down, the airlines still charge for said items. Totally LAME"

Voordelen: "Compagnie dans les temps Personnels sympa"
Nadelen: "Le comfort des sièges"

Voordelen: "Free drinks. Soft ones of course, but not something you can count on anymore. And very pleasant accommodating staff. Also very on time."

Voordelen: "Nothing."
Nadelen: "Simply, EVERYTHING!"

Voordelen: "Early"
Nadelen: "Nothing"

Voordelen: "Everything went very smoothly. Food was just ok. I had the omelet which was mostly cheese. You had access to the entertainment only if you had your own system that would tie into the United app. For most people, it was probably not a big deal but I had to download the app before taking off (they did warn you numerous times) and if you didn't do it, you were out of luck."

Voordelen: "The food being offer was good"
Nadelen: "The experience as a whole was rather disappointing"

Voordelen: "Everything"
Nadelen: "No free meals"

Voordelen: "Nothing"
Nadelen: "This was a mess as the attendants didn't not have my transfer ticket It took them for ever till the last minute when was called by the Microphone"

Nadelen: "United lost my checked in baggage and the customer service was so terrible and no one was helpful nor even cared. United totally ruined my trip."

Voordelen: "the service and aircraft were excellent"
Nadelen: "space between seat"

Voordelen: "It was on time, the landing was beautiful!!"
Nadelen: "Selection of snacks were not appealing."

Nadelen: "Delayed boarding at Munich airport"