The crew was doing the job, was helpful. But felt it was a bit more curt and rough on edges. May be it’s the communication.
A number of obviously sick passengers coughing sneezing without masks as required by Captain? Prescreening vaccination however not those with Covid?
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Same as before very over rated plus super expensive to change flight date lots of penalties and bs fees
Nadelen: "Only one person in the three row and that was really great flight"
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "Friendly staff, new aircraft, great food"
Nadelen: "Just some help with hand luggage"
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Nadelen: "Crew didn’t manage noisy passengers at business cabin"
Voordelen: "I am so glad to choose you guys thank you for everything"
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Voordelen: "PARFAIT et à l’HEURE"
Nadelen: "Old plane - ACE - very basic movie selection."
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Service et confort"
Voordelen: "The flight was very amply crewed, with attentive and friendly staff. Everthing runs quite efficiently."
Voordelen: "Everything about it"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "Great comfort and entertainment some of the best I have ever had on a plane. Will definitely fly Emirates again."
Nadelen: "Not huge fan of boarding off a bus instead of the traditional way from the airport terminal. Food selection could be better but overall not bad."
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Nadelen: "there is a technical issue with the headset input and thus the entertainment system did not work."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
Nadelen: "Restrooms, even before flight took off, smelled of urine like they had not been cleaned. Lines to use them were very long. Leg room SUCKED (and I am not a big person).....maybe 30-31 inches, but my knees were banging up against the seat in front of me!!! I booked this ticket thinking that economy would have more room than US-based carriers and it did not. It did not help to have a very large man spilling over into my seat from the middle seat (although he was very nice....still resent paying for a seat I don't have full "bandwidth" for),"
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
Nadelen: "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"
Voordelen: "Tout était parfait"
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Nadelen: "Accueil personnel Emirates Repas infecte"
Voordelen: "Seats were comfy and as expected perfect seat 79k"
Nadelen: "Stewards took a while to respond to the buzzer yet I was sat by the quarters Also food wasn’t offered the choice as they had ran out"
Facilities for short connections.
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "The seats were so comfortable"
Voordelen: "Boarding was efficient and the crew were nice."
Nadelen: "the seating is horrible. it was the tightest seating I've ever experienced."
Nadelen: "Klm is the best, even on a 40min they served small breakfast."
Voordelen: "Crew were excellent"
Nadelen: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Voordelen: "The crew."
Nadelen: "The time between flights."
Nadelen: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Voordelen: "The crew tried to be helpful but were equally frustrated with the ground crew."
Nadelen: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Voordelen: "The crew were excellent and seats were comfy."
Nadelen: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Voordelen: "Crew was great, very responsive and hospitable!"
Nadelen: "more lunch choices, especially choices without dairy products."
Voordelen: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Nadelen: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Nadelen: "Flight got delayed 30 minutes"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Seat comfortable"
Nadelen: "Flight was delayed and overhead bin space was very small"
Voordelen: "Good beverage service."
Nadelen: "Over an hour delayj for departure."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Voordelen: "Service is awesome. Food is great."
Nadelen: "People with short connection are affected by the 15 to 25 minutes delay."
Nadelen: "There was no wifi on flight"
Voordelen: "The flight crew was so friendly and the food was really good."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Voordelen: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Voordelen: "The crew were really helpful with people who had tight connections because of the delayed flight"
Nadelen: "I wish they had WiFi"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Nadelen: "not really"
Voordelen: "Good comfortable seat with extra leg room. Pleasant crew."
Nadelen: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Nadelen: "old screens and entertainment system leg room to small"
Nadelen: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Voordelen: "punctuality of boarding and flight time"
Nadelen: "attitude of crew in business class: no sense of true hospitality"
Voordelen: "Good flight, arriving well on time."
Voordelen: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Nadelen: "Nothing to say"
Voordelen: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Voordelen: "Sound was broken on my TV set!"
Nadelen: "Called stewardess twice to assist. No response!"
Nadelen: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Good service onboard, good food. On time."
Voordelen: "Service, technology"
Nadelen: "Could not print by boarding card and was not allowed to board in Amsterdam"
Voordelen: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Nadelen: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Nadelen: "Le menu est à améliorer"
Voordelen: "sorry had to cancel due to covid-19"
Nadelen: "sorry had to cancel due to covid-19 still waiting for refund ??"
Voordelen: "crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good."
Nadelen: "wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride."
Voordelen: "Crew were very pleasant"
Nadelen: "Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay."
Nadelen: "Foid is really bad. Need to work in time.1 hours and 15 min lat to fly from lax"
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Voordelen: "Seat are too narrow, leg room was ok, plane temperature was too warm."
Nadelen: "Flight take off was delayed by almost an hour."
Nadelen: "Foord service poor overall"
Voordelen: "Nice crew, seat reclined a lot, great food"
Nadelen: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"
Voordelen: "Good crew, comfortable seat, plenty of storage"
Nadelen: "The inflight entertainment system"
Voordelen: "Flight was on time"
Nadelen: "foos service was terrible"
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Nadelen: "My seat (8d) would not recline and the hand rest would not go up."
Nadelen: "Need more leg room even for regular economy seating"
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much"
Nadelen: "1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience."
Voordelen: "The flight itself was good when it eventually left."
Nadelen: "Boarding was chaotic. There was another Virgin flight leaving Launceston at the same time so the lounge was very busy. Our flight was late while the other was on time and there were no announcements that our flight was delayed. The screen over the gate also did not show our flight details at any stage, even when it eventually boarded.. I'm familiar with Launceston airport so it was okay, but for someone not familiar, especially an international visitor, it would have been confusing as to which flight was which especially as no announcement or visual display was given that our flight was running late."
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Voordelen: "SERVICE VERY GOOD"
Nadelen: "FOOD NO GOOD AT ALL"
Voordelen: "Nothing much really!"
Nadelen: "No entertainment options. Late departure & when we arrived early the local ground services company did not expect us & we were delayed at the gate for 30 minutes before disembarking!"
Voordelen: "Every thing was good"
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Le confort , le calme"
Voordelen: "Easy to cancel trip"
Nadelen: "Kayak did not have technology to know about cancellation"
Voordelen: "Everything was fine, but"
Nadelen: "Frigid temps on board The snacks were sad"
Nadelen: "Maybe if me and my son was Muslim we would have been treated with dignity and respect but will not and wasn't"
Voordelen: "As I said, the crew and facility were pretty good. But the bad things really ruined the trip and pissed me off."
Nadelen: "First of all, I tried to purchase the on-plane WiFi. That didn't happen, as I was told there was an error in purchasing and I didn't end up getting any connection. Yet when I got off the plane, I realized that I was nevertheless charged for $12. This was definitely annoying, and they still haven't gotten back to me. Secondly, which is very frustrating and infuriating, was the fact that not only was my checked luggage delayed, they did not call me or reply to my emails with any useful information on my luggage's situation. To this date, I have no idea where it is, if it's lost or damaged, or when can they deliver it to me. I had all my clothes, my DSLR camera and gifts in my luggage, and I had to buy a bunch of stuff in the next few days because I didn't have those things. It has been more than a week, and they still haven't gotten back to me on anything. For this reason alone, I think they totally deserve a poor overall rating, especially because I chose them in the first place because I trusted their good ratings."
Nadelen: "Plane was not comfortable and looked dingy. Food was awful. Service was subpar."
Nadelen: "Food can be better (and has been in the past). Limited choice in entertainment. Crew could be more polite"
Nadelen: "they asked me to check-in my carry on (which i am always able to take with me, and which i was able to take with me on the first leg of even this journey). it came as a surprise and i was in a flux, Thank God I had my passport in my pocket or it would have turned into a nightmare (I keep my stuff e.g. jacket, wallet, etc in my carry on)"
Nadelen: "Bad seats. Treat people like cattle with barely any leg room."
Nadelen: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
Nadelen: "The food was not good and our flight attendant was not attentive. He didn’t make the people in front of us put their seats back up for landing. There were no blankets when we requested one."
Voordelen: "Good time Baggage smooth service"
Nadelen: "Food Crew service"
Voordelen: "The flight wasn't delayed..The check-in/ ticketing crew were helpful."
Nadelen: "My seat in 13 hour long flight was Broken! The chair wouldn't recline! The crew couldn't help saying the flight was full and couple other chairs were having the same problem (?!!!). The food was mediocre. The cabin bag size limit was very small."
Voordelen: "Kind of similar to Indian food if possible. Thanks"
Voordelen: "Good entertainment program, seat space in Economy class is fine, amenity kit even in Economy Class"
Nadelen: "Only one service (dinner after aperetive) and no soft drinks, coffee/tea before landing. Cabin crew has not been seen after the service and seemed to be bored by the job."
Voordelen: "The crew is very friendly and pay attention to details. The layover of < 2 hours is perfect."
Voordelen: "The neatness and entertainment system"
Nadelen: "The food"
Voordelen: "Clean well maintained aircraft. Enough leg room"
Nadelen: "Flight was delayed from JFK as well as Abudhabi. Inflight service was not that great"
Voordelen: "The staff was very friendly and the food was very good"
Nadelen: "The seats were very crammed"
Nadelen: "The staff at Kathmandu airport Etihad check-in counter was very rude. He asked too many unnecessary personal questions and asked to present the document to verify."
Nadelen: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."
Voordelen: "Crew, service, more seat room."
Nadelen: "Chaotic boarding but that's it!"
Voordelen: "The crew, the cleanliness, the food (lots of food and drink. It was nice to have the option to snack or not especially while traveling with a small child.)"
Nadelen: "My son's tv monitor didn't work"
Voordelen: "Comfortable seats and neck pillows Good service"
Nadelen: "Nothing to complain"
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"