Provide for FOUR hours Journey time and some entertainment in the flight. Thanks
Service should have been better
Specially crew was very hard working polite, professional and smiley. Very very helpful and caring. Full marks to crew.
Wheel chair arrangements at Doha & LAX was poor. Need improvements which are absolutely critical for Elderly passengers
I love Qatar Airways.Thanks to all the people who serve the airline
Voordelen: "The staff was very friendly was nice trip"
Nadelen: "The food was not great"
Voordelen: "best airline"
Nadelen: "when its best there is no comment"
Voordelen: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Voordelen: "Food is delicious"
Nadelen: "Paid WIFI this time was horrible for the half of the trip WIFI don’t work"
Voordelen: "Crew was good"
Nadelen: "Tvs don’t work. Uncomfortable seats"
Voordelen: "Good service from the crew and food was good"
Nadelen: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Amazing staff"
Nadelen: "Uncomfortable seats and poor entertainment systems"
Nadelen: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."
Voordelen: "All except the food"
Nadelen: "The food"
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Nadelen: "stock the fridge"
Voordelen: "Seats are very comfortable, easy boarding, good crew"
Nadelen: "Food - I wish you have healthy options"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Nadelen: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Voordelen: "Helpful,courteous and efficient"
Nadelen: "Wifi was hard to connect"
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Nadelen: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."
Voordelen: "Q-suites and business class flight crew."
Nadelen: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."
Voordelen: "Good attention from cabin crew and good food"
Voordelen: "We felt home every thing was comfortable from A to Z- unforgettable trip"
Nadelen: "Peu de nouveaux films"
Nadelen: "too hot called groups too fast for boarding"
Voordelen: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Nadelen: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Flight duration was short"
Nadelen: "Nothing in particular"
Voordelen: "From boarding to landing, I had a great flight. Flight was from NYC to Jakarta via Doha. Flight on a b777 to Jakarta and b787 to Jakarta. Plane had plenty of legroom and nicely designed entertainment system. Service was world class. About every hour or so, a crew member would ask if we wanted drinks. Food was great, had 3 choices of entrees for each meal."
Voordelen: "Good food. Great staff and service"
Nadelen: "I wish there was more seating room and unusually long waiting time for toilets."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "Films Service"
Nadelen: "Not enough films"
Voordelen: "Crew courtesy, exceptional service"
Nadelen: "Extremely small leg pitch"
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
The check in process at Hyderabad airport is ready slow and need immediate attention to correct it. It took 1 hour 40 minutes for me to complete this process.
L'enregistrement en ligne n'a jamais fonctionné...
L'enregistrement en ligne n'a jamais fonctionné....
Aircraft started from Dubai was dirty which became more dirtier afterwards. Bangkok cleaning staff was just fixing optics and wrappers and left over food was between window and window seat narrow gaps.
I would like to prefer it next time.
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Nadelen: "Less confusing controls on the equipmentl"
Voordelen: "Crew wax amazing"
Nadelen: "Crew didn’t manage noisy passengers at business cabin"
Voordelen: "Amazing flight and service. Would fly Emirates all the time if I could."
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Looks like Emirates uses really old planes for this leg. The recliners were not working."
Voordelen: "The crew were superlative."
Nadelen: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Nadelen: "better boarding system required"
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "I’m glad the connection time was short and reached the destination in good time."
Nadelen: "Everything was awesome."
Voordelen: "Service et confort"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment"
Nadelen: "everything was mostly fine"
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Voordelen: "10 out of 10. excellent. 5 stars."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Nadelen: "Accueil personnel Emirates Repas infecte"
Voordelen: "Good selection of food"
Nadelen: "Having to listen to everything in both English and Arabic"
Du moment que l’on paye pour choisir ses sièges (bébé, espace pour les jambes…) tout se passe bien. Sinon pas de possibilité de s’arranger avec les autres passagers. Et le check in online marche très bien, très rapide à l’aéroport
Pas de film français et siège inconfort
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
It's such a disgrace that you thed kayak didn't email me to inform the cancellation flight from cluj on the 7th. I've spent a night at the Hilton hotel in cluj for which you should pay and also lost a say work. Also did 2 covid test te sister me 100 euros and pain. I am writing form Istanbul on the 8th wating to board to Miami flight TK0077. I expect you to have the decency and reimburse all the extra costs that were caused by you not the Turkish aireiles. By email the survey demonstrate that you had no idia about the cancellations. Shemful indeed. Please don't put your incompetence on the Turkish aireiles You can call at 786-285-6755. Thank you Adriana Manari
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Voordelen: "Nothing was good"
Nadelen: "Everything can be improved"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Nadelen: "Luggage handling could be a lot better. Two out of four of my bags were damaged beyond repair"
Voordelen: "My seat didnt recline so i wasnt feeling comfortable"
Voordelen: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "It was easy and convenient"
Nadelen: "The airline lost my bag, with contained all my clothes, shoes, jewelry, ps4 gaming concel, and all the games CDs I had , alongside the documents I needed to renew my Visa, which was such an inconvenience getting back, that I had to extend my ticket by a week which also cost me almost $400. Plus the airline staff was rude. That ruined my vacation."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Nadelen: "In Business Class, the seats did not recline all the way to become flat. Other airlines (including Qatar and Etihad) have seats which become flatbeds even in 3 hour long flights. Very disappointed that Turkish does not have that options from IST to ISB. The boarding experience from IAD-IST was excellent...but it was the opposite from IST-ISB."
Voordelen: "Excellent service, flight attendants are very kind, answered questions, very caring to seniors and children (couple seniors next to me and a little kid in front of my seat). Good are good and always provide variety of drinking. Smooth and punctuated flight. Thanks for your excellent service!"
Nadelen: "Nothing I do not like. I will take trips with your airlines in future when having s chance."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "The food is ok as is the entertainment on board."
Nadelen: "The crew could be nicer and more responsive"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Nadelen: "Boarding crew were rude and unhelpful. They didn't check IDs which became evident when a passenger complained his passport was missing and the plane had to return to the gate so he could go back into the airport to find his passport. Had it been checked before getting on the plane we could have spared everyone the hour delay. really this was is the worst service ever. Avoid."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Nadelen: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "The crew was really polite and the food was amazing, my favorite part was the dessert!"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Helpful crew, good food, comfortable seat."
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Nadelen: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
L’extrême amabilité des personnes qui s’occupent des passagers . Excellent voyage .
Voordelen: "The crew and the selection of movies"
Nadelen: "The food"
Voordelen: "I bid for an upgrade on the 2nd leg so business was much better. The lady serving in business was very nice."
Nadelen: "This leg was pretty much ok. Took an hour + to receive my baggage."
Voordelen: "Crew was welcoming and considerate. Breakfast food selection was good and tasty. Entertainment system is great."
Nadelen: "Old old plane with the most uncomfortable seats - hard lumbar and head support. Good leg room. It was a 3.5 hour flight, so it was manageable. Had to use my next pillow during hour 3."
Voordelen: "Crew was amazing"
Nadelen: "Seat was very uncomfortable"
Voordelen: "Everything was great!"
Voordelen: "Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one."
Nadelen: "In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made."
Voordelen: "Planes and entertainment was amazing. Flight crew very good and friendly."
Nadelen: "The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful"
Voordelen: "Short flight"
Nadelen: "Coffee wasnt an option! The staff looked tired and bored."
Nadelen: "The airplane is old!"
Voordelen: "Inflight Entertainment and seats."
Voordelen: "Plenty of leg room."
Voordelen: "Enjoyed the tasty food."
Nadelen: "gaps between seats were unbearable and have to think twice whether to travel again UL 208."
Voordelen: "All crews they are helpfull"
Nadelen: "Food same going and coming times"
Voordelen: "Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price."
Nadelen: "Need more movie options. Presently 95% movies are one or more year old."
Nadelen: "Flight was late and because of that we missed adelaide flight"
Voordelen: "Acceptable but not exceptional as expected"
Nadelen: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."
Voordelen: "Also perfect"
Voordelen: "Flight was delayed for 2 hours"
Nadelen: "Flight was delayed for 2 hours."
Voordelen: "The cabin crew were friendly and attentive, I was quite impressed with the food, and they served a good white wine. I was happy to find an excellent choice of movies, tv shows and music with a simple, intuitive system for playing them."
Nadelen: "There were problems in the bathroom. All the paper towels were in a heap on the floor, and the sink was blocked. I told the stewardess, and she just shrugged. Obviously there are no bathroom checks on Srilankan Airlines and I don’t think that’s good enough."
Voordelen: "Generous with alcoholic drinks and exceptional service. I'm an Irish man who likes to drink, so this was a big one for me. The staff were super friendly as well and were always doing something to help. 5 stars!"
Voordelen: "Nice lounge. Good food. Friendly staff"
Nadelen: "Flight was late, may not be their fault"
Voordelen: "Liked the food, the service from the airline, the timings and the pricing of the ticket which was very reasonable given the time of the year."
Voordelen: "On time, efficient, served a light breakfast"
Nadelen: "Would have looooved a coffee :P"
Voordelen: "Friendly crew Good in flight entertainment"
Nadelen: "I reserved a single seat separated by a structure of some kind in the middle aisle but instead got a seat in a middle aisle with 3 seats total in that row without any seperation"
Voordelen: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Nadelen: "Food and seating were reasonable for economy, that’s what I paid for."
Voordelen: "Free entertainment (nice selection of movies), free food and drinks (food is a bit spicy, but within reason), more leg room than expected."
Nadelen: "At first they refused to let me in on the plane, because they misread the instructions from Dubai and thought I couldn't even be at the airport. I can't go into Dubai, but I can be at the terminal. To their credit, they realized their mistake just in time and I was able to make the flight, albeit barely, so no harm done."
Voordelen: "The staff was super friendly and professional, the entertainment was great for such a short flight and I felt like the airplane was cleaner than normal."
Voordelen: "So good"
Nadelen: "Everything ran smoothly"
Voordelen: "Very polite and courteous Service Attitude by crew although it was a short flight."
Nadelen: "Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English."
Voordelen: "New aircraft from Cok - Colombo. Colombo-Doha was also good flight. Check-in and lounge at both Cok and Colombo were good"
Nadelen: "Colombo - Doha flight service was not good. Delay in serving food and drinks. Food menu need to update once in three months at least. Since last six months or more it is the same food menu. Same thing with the entertainment, movies need to be updated once in six months."
Voordelen: "The food was good. The service was friendly. I enjoyed my flight"
Voordelen: "There smile ver good at communicating and good services I travel overseas many times every year and I would love to travel with Srilankan."
Voordelen: "Being a QR Gold member and one world airline I opt UL for few travels by which i can get additional miles and travel in business with less money compared to QR. The service is good and the flights are always in time and well clean. There ia flat seats between Doha to Colombo and from there to Kerala is normal flight but its fine. Business class lounge in Colombo is good with free feet and head massage. When there is a five hour plus transit, free hotel is provided by UL. Overall i like their flights and service and food."
Nadelen: "Nothing as such"
Voordelen: "It was on time, good collection of movies."
Nadelen: "The menu was not good."
Voordelen: "Nice flight, attentive crew."
Nadelen: "My bags were screened three times. Really? Once through security, we were told the gate wasn't open so we were escorted back out. And then had to go through security again. Chaos. No lines just pushing and shoving, people crawling under the rope and cutting the line. No matter the flight, the airport over shadows every thing."
Voordelen: "Good crew"
Nadelen: "Old plane"
Voordelen: "Service and timely"
Nadelen: "Nothing bad"
Voordelen: "Check-in was smooth. No preference to Oneworld traveller. Quick meals."
Nadelen: "Offered warm water in hot weather. No entertainment Unable to check-in online."
Voordelen: "Chennai to Columbo was nice and easy, on time."
Nadelen: "No liquor served."
Voordelen: "Good helping staff"
Nadelen: "Small flight, leg space in economy class was just little. Legs touching the seat ahead. So less comfort."
Voordelen: "On time arrival. Personal entertainment system. Meal included. Everytging for a 3h flight. Amazing."
Nadelen: "One hour flight delayed by 2 hrs"
Voordelen: "Cleanliness in cabin was very poor and food quality was extremely poor."
Nadelen: "Cleanliness in cabin was very poor and food quality was extremely poor."
The overall experience was okay
My ticket was cancelled 3 hours before the scheduled flight
Voordelen: "Crew was amazing good friendly and seats was also very comfortable"
Nadelen: "The airline should make food better to make travelers satisfied thanks"
Voordelen: "crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good."
Nadelen: "wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride."
Voordelen: "Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls."
Nadelen: "Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020."
Voordelen: "The crew was friendly and courteous."
Nadelen: "Make seats more comfortable and food more tasty"
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Voordelen: "Flight was on time"
Nadelen: "foos service was terrible"
Voordelen: "Literally didn’t like anything from boarding to touchdown"
Nadelen: "Nicer more helpful crew. More leg space. More air temperature control abs cleaner bathrooms"
Voordelen: "Seats were super comfortable and on time arrival."
Nadelen: "Food servings timings, were not matched with the New York time zone."
Voordelen: "Good aircraft"
Nadelen: "Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment"
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Nadelen: "Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty."
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "Food and entertainment"
Voordelen: "That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much"
Nadelen: "1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience."
Voordelen: "Nothing about this airline"
Nadelen: "I requested for a aisle seat as I was travelling with 2 yrs old but they put me in the middle with other two people on th side . Very horrible ."
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Voordelen: "Everything was great. Crew was very nice. Food good. Not too crowded."
Nadelen: "Seems like the plane needed to be retired compared to others. The tech was old."
Voordelen: "SERVICE VERY GOOD"
Nadelen: "FOOD NO GOOD AT ALL"
Nadelen: "Crew was very rude, ground or air. Our layoff was 11.hours nobody provide us food or hotel, we stayat terminal 3 for 11 hours. Seats were assigned to us was in the end of craft though we're 1st in check in. Food was rotten like dogybag with no class. Head phone were broken."
Voordelen: "Customer service very good"
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Nice 777"
Nadelen: "Quality of the food very bad"
Voordelen: "Le confort , le calme"
Voordelen: "Not much. Free shower at the airport was welcome."
Nadelen: "Abu Dhabi airport is poorly designed, crowded and confusing. For some bizarre reason, we had to exit the boarding area (we had arrived very early), and then re-enter at the end of a VERY long line, then dispose of the water we had bought AFTER we had already gone through one set of security checks, to have another bag search inside the boarding area. (???) For a 14 hour flight, you might expect a bit more in the line of amenities (like the Singapore Airlines pamper kit). It’s also nice to know on a long haul what you might be eating (a la Singapore Airlines menu card), but not on Etihad. Also the movies on offer through the entertainment system were a bit stale and dated. They also had no arrivals cards in English, and finding them at Sydney Airport is a nightmare. (Why do we still do the stupid things, anyway?) Then, to top it all off, after a tiring flight, Sydney Airport put on their best demonstration of appalling and confusing crowd control at the baggage carousels and getting through customs. Used to think Etihad was a quality experience, but it doesn’t seem so any more."
Voordelen: "Easy to cancel trip"
Nadelen: "Kayak did not have technology to know about cancellation"
Nadelen: "Food, stewards are rude and unprofessional."
Voordelen: "Lay flat bed was very nice"
Voordelen: "Overall trip was fine but nothing to be thrilled about with it."
Nadelen: "-my longest flight was completely full and I was sitting between 2 good size men which was just not comfortable. -I asked if I can a seat swap but crew seems to not care much about it. -No snacks in between for a change. I asked for something to munch but there is nothing which they can offer. finally I had to ask for a fruit or something. I am sure nuts, crackers is something they will have on the flight. - they don't give out socks or toohbrush/paste or anything like that. no eye pad incase if you want to sleep peacefully. -crew was very frin"
Nadelen: "Terrible service, lost all my luggage with no recall on where"
Nadelen: "Very bad experience and crew was unexperienced"
Nadelen: "At most times crew on the aircraft were busy talking amongst themselves than helping out passengers on the flight."
Nadelen: "Great staff"
Nadelen: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"
Nadelen: "I have never been to an airline which will not even give you a can of Diet Coke"
Nadelen: "From Washington to Abu Dhabi was terrible small sweats less room for leg's."
Voordelen: "Was impressed with the entertainment, informative and comfortable"
Nadelen: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."
Voordelen: "On our entire journey this leg had the friendliest crew. Surprisingly the A380 journeys had seats more cramped with poorer recline than this aircraft."
Nadelen: "The food definitely needs to improve. It is slipping back to the cliched term of 'airline food' Albeit extremely courteous and caring the crew seemed overwhelmed and understaffed for there were delays in providing drinks or a blanket (although they profusely apologised)"
Nadelen: "Flight was very delayed. I have been flying from DAC using various international airlines, none had this much systemic delay."
Nadelen: "Ticket was not emitted I discovered it two days before departure."
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Voordelen: "The crew was very nice."
Nadelen: "THere was no air conditioning! Seemed like the pilot tirned on heat. And the whole plane smelled."